Extreme Data Usage on JB Rom - Galaxy S III Q&A, Help & Troubleshooting

Since I've been using the leaked 4.1 builds I have been burning through Data at an incredible rate, the first month I hit my 2GB monthly allowance after about 3 weeks, which at the time I thought it was just me using it a lot because it was new.
Today however I have been told by my network provider that my 2GB limit for this month was used up in about 4 days!!! After spending most of the day arguing with them they confirmed my phone was connecting every 30-60 seconds & using 200-400mb every time?
After the first month I set all sync options to manual & I don't use Facebook etc. but with Samsung swapping all the settings menu around it seems there are some extra sync options I missed, Maps & latitude, search, location & google all have additional sync settings, so it seems my phone is constantly connecting & logging my location. God knows what else is connecting..
Didn't have this problem with ICS & I don't have a lot of apps installed, probably less than I did then
Just wondering if anyone else has had this issue? if so it's a dream come true for network providers, but they're going to have a lot of pissed off customers!

Did you check your dropbox auto-sync feature? or any cloud storage that MIGHT be uploading your pics? I did notice the data pull but it was while on Wi-Fi, my data counter shows a lot of activity on wifi but not so much for 3G and that is on IDLE.

jusumgeezer said:
Since I've been using the leaked 4.1 builds I have been burning through Data at an incredible rate, the first month I hit my 2GB monthly allowance after about 3 weeks, which at the time I thought it was just me using it a lot because it was new.
Today however I have been told by my network provider that my 2GB limit for this month was used up in about 4 days!!! After spending most of the day arguing with them they confirmed my phone was connecting every 30-60 seconds & using 200-400mb every time?
After the first month I set all sync options to manual & I don't use Facebook etc. but with Samsung swapping all the settings menu around it seems there are some extra sync options I missed, Maps & latitude, search, location & google all have additional sync settings, so it seems my phone is constantly connecting & logging my location. God knows what else is connecting..
Didn't have this problem with ICS & I don't have a lot of apps installed, probably less than I did then
Just wondering if anyone else has had this issue? if so it's a dream come true for network providers, but they're going to have a lot of pissed off customers!
Click to expand...
Click to collapse
if your phone was using that much data you would notice the battery on your phone going down pretty fast as well.

Check if you are syncing Google photos. That was at least our problem.

It could be some Apps or something that is constantly downloading or uploading files. Dropbox auto-sync? Or Google plus instant upload?

Related

Phantom data usage (and lots of it)

Have any of you seen your usage spike pretty heavy using this atrix? I've been on wifi 95 percent of the time i've used this phone, and 90 percent of that was my home wifi. The other 5 was at an AT&T hotspot at the airport, but I was told that was separate from my 2gb datapro plan. At home on my wifi I use the pants off of it, because i'm not being billed by AT&T (youtube, market, TI backups, etc) and at the AT&T hotspot I only did very light web browsing for ~30 minutes. My usage for cell data is sitting right around 375mb since 2-24 (bill cycle date) and there is simply no way i've used that much cell data. A call to AT&T got me the response that "you've sent a LOT MMS messages", but i told the guy at a max of 300KB per message i'd had to have sent a TON, and my understanding was that all messaging data throughput came from the arm and leg i'm using to pay the messaging unlimited plan, NOT the Datapro side. I haven't tethered (although I have added the tetherhack APN settings) nor have gremlins invaded my bedroom in the middle of the night looking to pull down 242 megs..Looking online I see this:
03/01 02:31 AM wap.cingular Internet/MEdia Net Sent 242921KB.....
That's the bulk of it. There were some other transfers in the 10s of megs during the dead of night, but this was unattended cell usage again, and i'll reiterate i'm on wifi whenever i'm home.
How out of the ordinary is that compared to what you're seeing?
Full disclosure-I have probably used 20-40 megs with of cell data (texted based mobile web, email, small apps) and that usage pattern is corroborated by the remainder of my unbilled usage. This is primarily regarding the heavy overnight usage seen.
rx7freak said:
Have any of you seen your usage spike pretty heavy using this atrix? I've been on wifi 95 percent of the time i've used this phone, and 90 percent of that was my home wifi. The other 5 was at an AT&T hotspot at the airport, but I was told that was separate from my 2gb datapro plan. At home on my wifi I use the pants off of it, because i'm not being billed by AT&T (youtube, market, TI backups, etc) and at the AT&T hotspot I only did very light web browsing for ~30 minutes. My usage for cell data is sitting right around 375mb since 2-24 (bill cycle date) and there is simply no way i've used that much cell data. A call to AT&T got me the response that "you've sent a LOT MMS messages", but i told the guy at a max of 300KB per message i'd had to have sent a TON, and my understanding was that all messaging data throughput came from the arm and leg i'm using to pay the messaging unlimited plan, NOT the Datapro side. I haven't tethered (although I have added the tetherhack APN settings) nor have gremlins invaded my bedroom in the middle of the night looking to pull down 242 megs..Looking online I see this:
03/01 02:31 AM wap.cingular Internet/MEdia Net Sent 242921KB.....
That's the bulk of it. There were some other transfers in the 10s of megs during the dead of night, but this was unattended cell usage again, and i'll reiterate i'm on wifi whenever i'm home.
How out of the ordinary is that compared to what you're seeing?
Full disclosure-I have probably used 20-40 megs with of cell data (texted based mobile web, email, small apps) and that usage pattern is corroborated by the remainder of my unbilled usage. This is primarily regarding the heavy overnight usage seen.
Click to expand...
Click to collapse
For them to claim it was from MMS is just obsurd... I dont see how thats possible... I text heavily - around 5k texts a month, but its covered by unlimited texting... I rarely go over 400mb of data - but i use it alot.... From what you described, something strange IS going on - id call AT&T back and demand a supervisor, and keep working up the chain until you figure it out or have broken your foot off in someone's @$$
Coming from an N1 with the unlimited plan I never watched/had to watch my usage before, but now that I have to I am like a hawk. Nobody at AT&T seems to know why; they've offered to get me with the handset repair folks, but when I tell them that these xmitted packets must come from somewhere and go somewhere (in or out) that it doesn't just "happen." It's not like I'm wasting a period of dialup. Unfortunately I woke up to a dead phone this morning so I couldn't see if something was pegged in the battery usage log.
Thanks for the reply, I'll keep at 'em.
Out of curiosity are you running:
Latitude
Facebook (how often does it refresh?)
Twitter (again, how often does it refresh? Syncing contacts?)
Social Messaging on MotoBlur
Google Reader
Google Books
Exchange Push Email
Google Voice
Any other MotoBlur accounts
Sync Contacts with Google
Android Market
Or any other app that syncs with the cloud
My point is, Android syncs WAY MORE data than any other OS. It is tied to cloud services at its very core. Everything we do with these phones use data. If you run one or more of any of these apps you will use a lot more data than the iPhone or other phones do.
Also, for those seeing late night data, all of these items check throughout the night. And if you have many of them running, you will have lots of data sycing through the night.
Try Settings/Data Manager/Data Delivery/Social Applications/Sync over Wifi Only
And see if you still have lots of data used at night
Also when the screen goes off so does wifi unless you set it to never disconnect. Meaning nightime data.
snlu178 said:
Out of curiosity are you running:
Latitude
Facebook (how often does it refresh?)
Twitter (again, how often does it refresh? Syncing contacts?)
Social Messaging on MotoBlur
Google Reader
Google Books
Exchange Push Email
Google Voice
Any other MotoBlur accounts
Sync Contacts with Google
Android Market
Or any other app that syncs with the cloud
My point is, Android syncs WAY MORE data than any other OS. It is tied to cloud services at its very core. Everything we do with these phones use data. If you run one or more of any of these apps you will use a lot more data than the iPhone or other phones do.
Also, for those seeing late night data, all of these items check throughout the night. And if you have many of them running, you will have lots of data sycing through the night.
Click to expand...
Click to collapse
I get your point about everything being tied to cloud services, but 242MB for anything OTA is a bunch, short of several firmware updates in a row (that line I posted from my online account manager is for one session only, I've continued to have a few others in the 10s of MBs that night and ongoing since my OP) is a bit excessive. I have around 40 contacts, about 8 have photos that sync from google, another 10 have facebook sync photos...there's no way my contact list or any other text only sync application would rack up that much usage. And these are times when I'm home, usually asleep, and have fallen asleep with wifi on.
I will change the sync settings to wifi only to see if there is any change, thank you for the suggestion Deminjeans.
I did not know I lost my wifi connection when the phone went into standby. I'll set it to stay connected. Thank you snlu178.
Josh

[Q] "Phone" app using large amount of data?

Hello all,
I have a amaze for a while now that I recently (about 2 months ago) installed 3g watch dog to monitor the data I use thru out the month.
I noticed that over the last 19 days that the "phone" with sub catagories of phone, dialer storage, SIM toolkit program used about 115 mb of data.
Over the last hour has used about 470kb and have not even used the phone at all.
While right now I have a 5gb plan (that I have gone over a few times with) and is not a problem now if I go to a 200 mb plan to save money that would be over half the months useage.
Currently I am completely stock with the phone not rooted or even unlocked bootloader or anything.
Does anyone know why that app is using so much data or what may be causeing it?
Any help or insite would be greatly appreciated.
I noticed a handful of people have looked at this with no response, so just wanted to say you're not alone but I have no idea why. Any insight would be great.
I was wondering if using Facebook that's built into the phone/contacts app might be something?
Sent from my HTC Amaze 4G using XDA
Use DroidWall!
lgtsanev said:
Use DroidWall!
Click to expand...
Click to collapse
It requires root, the OP isn't rooted.
Looking into this a little more I went so far as turning off background, auto sync, location services, all syncs of contacts and accounts, update polling for the phone OS.
And has jumped over 2 mb in a hour with no phone use.
Not sure if there is anything else that could cause that.
Really the only thing that I have seen that stops it is turning off data on the phone completely.
M9x3mos said:
Looking into this a little more I went so far as turning off background, auto sync, location services, all syncs of contacts and accounts, update polling for the phone OS.
And has jumped over 2 mb in a hour with no phone use.
Not sure if there is anything else that could cause that.
Really the only thing that I have seen that stops it is turning off data on the phone completely.
Click to expand...
Click to collapse
The data toggle is a must have.
I've trained myself to tap it before the phone goes down, or I don't require the net.
Eliminates a long list of "issues".

[Q] Huge Data Usage over Wifi = Huge Battery drain

Alright, I am on stock Android ICS 4.0.3 Samsung.
Since the past 3 or 4 days I've noticed that my phone's battery dies overnight. I rarely ever install new apps, rarely even use anything other than chrome, facebook app, Google+ app, gmail, gtalk. thats it.
Been using these for the past year or so, no problem. But since the last 3 days I've noticed that my battery is draining really fast. If I switch off wifi, it drains at the normal rate. Normal rate = 3 days standby.
As soon as I switch on WiFi, the drain starts. 3G data services have been disabled, because I don't have a data plan. All data usage is only over WiFi. I've checked wifi data usage over the past 4 days and It says I have used over 1.8Gb. When infact I don't use this much data even on my home pc to do anything! I am a very passive user. I know I haven't streamed video/audio in the past 7 days. no Youtubing even.
I installed my data manager to see what app was eating all that data. It says "OS Services".
I have rebooted the phone several times. Uninstalled several apps, like Facebook etc.. Did you guys know Google+ cannot be uninstalled? But I really think its some push service that just keeps on pushing. Any advise?
I thought i'd let you guys know that i fixed the issue, i think. I had to reboot my home routers. Ever since the reboot of the routers, things have been very stable.
Google+ cannot be uninstalled because its pretty much android bloatware. Root your phone and you can delete anything you want within reason.
Sent from Jelly Fuelled SGS2

[Q] Android OS consuming too much data

Hi I got my phone a week ago, a Galaxy S4 i9505 with Vodafone Italy. I had a nexus 4 before this and I never had problems, now the phone consumed almost all my data in just a few days. I attached the screenshots since I cannot post the links.
For now I selected the option "Restrict background data" and I will check in the next few days, but it seems that it will disable it on wifi too. I don't care how much data it uses on wifi, I want to have Dropbox automatic uploads and Android backup, so it's fine that Android OS consumes a lot on wifi, I just need it to stop on 3G since I almost capped the month in a week.
Any ideas?
maruxe said:
Hi I got my phone a week ago, a Galaxy S4 i9505 with Vodafone Italy. I had a nexus 4 before this and I never had problems, now the phone consumed almost all my data in just a few days. I attached the screenshots since I cannot post the links.
For now I selected the option "Restrict background data" and I will check in the next few days, but it seems that it will disable it on wifi too. I don't care how much data it uses on wifi, I want to have Dropbox automatic uploads and Android backup, so it's fine that Android OS consumes a lot on wifi, I just need it to stop on 3G since I almost capped the month in a week.
Any ideas?
Click to expand...
Click to collapse
That's quite a lot for a data usage, in my opinion. I Think that there is an option in (at least) any app with sync that limits the data usage whit mobile connection. Try it and let's see what happen
Disable "backup data" under backup and reset in settings. That did it for me.
CM9'd from the U
Lean946 said:
Disable "backup data" under backup and reset in settings. That did it for me.
CM9'd from the U
Click to expand...
Click to collapse
I kind of suspected it was the backup is there any way to leave it on only on wifi? I never had this problem on my nexus 4 and it had backup too
maruxe said:
I kind of suspected it was the backup is there any way to leave it on only on wifi? I never had this problem on my nexus 4 and it had backup too
Click to expand...
Click to collapse
The only thing I can think of is using Droidwall to restrict Android OS to Wi-Fi only.
Lean946 said:
The only thing I can think of is using Droidwall to restrict Android OS to Wi-Fi only.
Click to expand...
Click to collapse
I tried updating the firmware to the latest version today, now I will see if maybe this solves the problem. By the way, is there any way to analyze better the usage of Android OS? It involves several different processes, maybe with a better firewall/data monitor we could find out what exactly is using up the data. I am now at 800 MB of usage just from Android OS in less than a month. The phone is rooted (I had the same problem before rooting) so I can put apps that require root.
Galaxy S4 Android OS High Data Usage
I also have a GS4 and in August I used 1.54GB of data This is absolutely unreal, I don't have 3G enabled all the time either, I only switch it on as needed. I have done some investigation over the last few days to find the culprit as it is all reported as "Android OS". I disabled all accounts sync, still using more than 100MB a day. I restricted background processes, no difference. I limited updates to WiFi only. I disabled email automated refreshes. I in fact didn't touch my phone at all for an entire day, still more than 100MB a day usage. The one thing I hadn't done yet was disable the automated backups. I have just re-enabled everything and only have the backups disabled. So far I have only used 1MB of data, it has been about 8 hours. I think the automated "Backup to Google Servers" is the culprit. In any event why does it have to do a huge backup every day, even if I havn't used the phone? Why doesn't this feature have an option to limit the backup to WiFi only (here is a a request for the developers)? Why does the Data Usage under "Android OS" not allow a more granular breakdown of services, if it showed "Backups" I would easily have know what the culprit was?
So let's hope I have now stopped this high data usage as it was costing me a fortune every month
Kevin
/\/¯¯¯¯¯\/\
ofcourse. The galaxy s4 consumes everything, just like the s3. Your also having trouble with battery life too right? Its what comes with the galaxy line, give a little and it takes all. That huge awesome display of it's.:laugh:
Search for this video on youtube, should help:
Samsung Galaxy S4: How to Enable/Disable Background Data
Alot of people have this problem, samsung knows it not right but probably wont stop it.
Galaxy S4 High Data Usage
CandyMan_ZA said:
I also have a GS4 and in August I used 1.54GB of data This is absolutely unreal, I don't have 3G enabled all the time either, I only switch it on as needed. I have done some investigation over the last few days to find the culprit as it is all reported as "Android OS". I disabled all accounts sync, still using more than 100MB a day. I restricted background processes, no difference. I limited updates to WiFi only. I disabled email automated refreshes. I in fact didn't touch my phone at all for an entire day, still more than 100MB a day usage. The one thing I hadn't done yet was disable the automated backups. I have just re-enabled everything and only have the backups disabled. So far I have only used 1MB of data, it has been about 8 hours. I think the automated "Backup to Google Servers" is the culprit. In any event why does it have to do a huge backup every day, even if I havn't used the phone? Why doesn't this feature have an option to limit the backup to WiFi only (here is a a request for the developers)? Why does the Data Usage under "Android OS" not allow a more granular breakdown of services, if it showed "Backups" I would easily have know what the culprit was?
So let's hope I have now stopped this high data usage as it was costing me a fortune every month
Kevin
/\/¯¯¯¯¯\/\
Click to expand...
Click to collapse
UPDATE 3 Sep 2013: The high Data Usage has been resolved, it was the "Back up my data" under "Backup and reset"
mine does that too but it ain't a backup thingy
maruxe said:
Hi I got my phone a week ago, a Galaxy S4 i9505 with Vodafone Italy. I had a nexus 4 before this and I never had problems, now the phone consumed almost all my data in just a few days. I attached the screenshots since I cannot post the links.
For now I selected the option "Restrict background data" and I will check in the next few days, but it seems that it will disable it on wifi too. I don't care how much data it uses on wifi, I want to have Dropbox automatic uploads and Android backup, so it's fine that Android OS consumes a lot on wifi, I just need it to stop on 3G since I almost capped the month in a week.
Any ideas?
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy
I disabled auto Google backups and I still get huge data drain from google os.
It started after march 22. Up to this point it was 900kb per month, last month it was 1.7GB
I am running latest Android (Nexus 6p). Any ideas?

Google Play Services keep awake

Google play has been second on my battery use list for the last day or two. Keep awake for the last day and five hours. This is just out of nowhere, anyone else having this issue?
I battle with that app daily. Every month my data usage from Google Play Services is over a gig, even though I have no idea what it is doing. I have it disabled, but it turns itself on and I constantly have to "force stop" the app. I suspect it is tracking everything I do and using that data for marketing reasons.
I asked a similar question months ago and received no responses. I am out of ideas on how to prevent this thing from chugging away at data usage and the battery. I guess if you want to be Android then you accept that this thing is going to suck the life out of our phones.
For me it goes away for a while and then out of the blue decides to fire up and peg the throttle at full speed. Happens on my phone and tablet. Do not want!
Late but hopefully useful?
Researched this a lot, found some solutions, bad and good fixes and after trying some different twists on it after two days this is what I found to be the best, and I decided since this is just as bad as 4.0/4.1 and the mediaserver battery drain I might as well try and help at least 1 person by mass posting this reply I wrote else where to other threads, so here you go:
"Hey- I don't know if you, or anyone else has found a working solution, but here is the way I found best:
Note- I am on galaxy s4 [sgh-i337] running a 4.4 KitKat rom. I have found the following work around to work best for me:
1 Google now & Hotword detection=OFF,
2 GPS = OFF and turned on only when needed, eg maps/checkin on facebook/whatever needs location.
3 Settings-> Manage Apps -> Google Play Services -> Manage Space -> Clear All Data.
**Optional:After this [root only] I go into KT tweaker and make sure my phone cpu is set to a max of 810 Mhz when screen off.**
This fix usually works until I reset the phone. I ALWAYS follow those 3 steps when rebooting. AND always check that after I've used GPS that Google Play Services isn't keeping my phone awake. [Eg, after 30 minutes I check if the phone ever went to sleep again when the screen was off.] IF it does act up, I repeat steps 1, 2 &3. I still get notifications and all, and this is the least feature disabling way I've found that works with the cost of a little micro-management of your phone.
With this fix I can idle for an estimated 5-6days. As I take off my phone from charge at 8am and at noon with minimal usage [maybe 4 or 5 texts] I am at 97%. With WiFi on & connected.
OTHER: I personally keep NFC&Android beam&Bluetooth OFF, and turn ON when I need it on. Other- WiFi is always ON, and "Scanning Always Available" & "WiFi Optimization" is checked ON for me. And for location mode when I do have it on, I keep it at EDIT: Device only. Using only gps to find my location.
All in all, I hope this gets fixed."
I can post screen shots and all if somebody wants them or if there is need for one
-icy

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