Hardware ID missing - Galaxy S II Q&A, Help & Troubleshooting

After flashing my phone a few times with different roms my pc running windows 7 64x gave me an error message when my phone was connected saying hardware I'd missing windows could not detect the device plugged in sometimes it works other times it doesnt. It this something to do with kies? Or have I acualy wiped something from the phone by accident I flash over 30 roms n never had an issue with any. Except ressurection remix jelly bean witch the wifi wouldn't turn on but apart from that all good. Any tips?
Sent from my GT-I9100 using xda premium

Clean drivers and reinstall. I had same problem. And be careful i lost my imei last night and recovered it. Because of rom flashinh all the time
Skickat från min GT-I9100 via Tapatalk 2

Jeez that's steep likes. N Yeh I have reinstalled the drivers a few times before even went as far as reinstalling my computer os. It never happens when I'm running a good stable rom strangely enough but when I reverted back to stock GB on the s2 it happens all the time weird likes. Anyways thanks for replying
Sent from my GT-I9100 using xda premium

mikey banner said:
Jeez that's steep likes. N Yeh I have reinstalled the drivers a few times before even went as far as reinstalling my computer os. It never happens when I'm running a good stable rom strangely enough but when I reverted back to stock GB on the s2 it happens all the time weird likes. Anyways thanks for replying
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Could be problem with cable or port but if working on other roms except Gb then the problem may be with ur flashing package
Peace
Hit Thanks & It will Disappear
Sent from S II Running Official ICS 4.0.4 with Siyah 4.1 [/size]

mikey banner said:
Jeez that's steep likes. N Yeh I have reinstalled the drivers a few times before even went as far as reinstalling my computer os. It never happens when I'm running a good stable rom strangely enough but when I reverted back to stock GB on the s2 it happens all the time weird likes. Anyways thanks for replying
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
The solution to your problem is here:forum.xda-developers.com/showthread.php?t=1837434&highlight=hardware+id
Swyped from my Samsung Galaxy SII

I'm having the same problem, and none of the solutions mentioned works for me.
The problem only occurs when the phone is connected to my machine running Windows 7 64-bit. It doesn't happen on another computer running 32-bit Windows 7.
I assume the problems lies with the 64-bit drivers.

Chris in Makati said:
I'm having the same problem, and none of the solutions mentioned works for me.
The problem only occurs when the phone is connected to my machine running Windows 7 64-bit. It doesn't happen on another computer running 32-bit Windows 7.
I assume the problems lies with the 64-bit drivers.
Click to expand...
Click to collapse
Probably, although i don't have these problems.
Try this:
Uninstall Samsung drivers, reboot pc then reinstall Samsung drivers in compatibility mode.
Swyped from my Samsung Galaxy SII

Jokesy said:
Try this:
Uninstall Samsung drivers, reboot pc then reinstall Samsung drivers in compatibility mode.
Click to expand...
Click to collapse
Thanks for the suggestion. I'll give it a try.
To do that would I just uninstall Kies, reboot, and then reinstall Kies using Windows XP Compatibility mode?

Sounds like its completely nothing to do with Samsung/Kies. The problem lies within Windows update I believe.
Sent from my GT-I9100 using xda premium

Chris in Makati said:
Thanks for the suggestion. I'll give it a try.
To do that would I just uninstall Kies, reboot, and then reinstall Kies using Windows XP Compatibility mode?
Click to expand...
Click to collapse
1. Uninstall kies (Samsung USB drivers still be left after uninstalling kies)
2. Uninstall all Samsung drivers
3. Reboot pc.
4. Reinstall kies
5. Reboot pc
Done
Swyped from my Samsung Galaxy SII

Jokesy said:
1. Uninstall kies (Samsung USB drivers still be left after uninstalling kies)
2. Uninstall all Samsung drivers
3. Reboot pc.
4. Reinstall kies
5. Reboot pc
Click to expand...
Click to collapse
I had already tried that before I posted here - several times in fact. It was the "compatibility mode" you mentioned that I was interested in trying. How do I do that? Is that just a matter of reinstalling Kies in Windows XP compatibility mode?

Yes. Install it in compatibility mode for Vista but Xp.
I know you have tried my steps before but just follow it. Replace install kies with install kies in compatibility mode
Swyped from my Samsung Galaxy SII

Jokesy said:
Yes. Install it in compatibility mode for Vista but Xp.
I know you have tried my steps before but just follow it. Replace install kies with install kies in compatibility mode
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
Just to update this, I followed the procedure you suggested and reinstalled Kies in Windows Vista (Service Pack 2) Compatibility Mode. After rebooting the same problem happened again.
I then uninstalled Kies and repeated everything again, this time installing and running in Windows XP (Service Pack 3) Compatibility Mode.
That seemed better at first, but now I'm getting the "Hardware Id Missing" balloon come up again and Kies cannot see the phone.
Thanks for your help, but I'm still looking for a solution to this problem if anybody has one.

mikey banner said:
After flashing my phone a few times with different roms my pc running windows 7 64x gave me an error message when my phone was connected saying hardware I'd missing windows could not detect the device plugged in sometimes it works other times it doesnt. It this something to do with kies? Or have I acualy wiped something from the phone by accident I flash over 30 roms n never had an issue with any. Except ressurection remix jelly bean witch the wifi wouldn't turn on but apart from that all good. Any tips?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I had the same problem I think it's the 64 bit system and samsung's new update of drivers something that help me was
1. When you plug in your device on your phone screen it has a usb symbol at the top pull down the notification bar
2. Press Connected as media device (mtp)
3. Change from media device (mpt) to camera (ptp)
4 . It should work now

Related

Kies not detecting phone?

I have tried all 4 ports on my laptop and the SAMSUNG MTP DRIVER for Kies still fails to install, I have deleted it and reinstalled, manually pointed it to the USB Driver directory and yet it still fails, anyone any ideas?
Did you try rebooting the phone? Kies also didn't recognized mine and a reboot fixed this.
Tried a reboot still no good DRIVER NOT SUCCESSFULLY INSTALLED
Millions of posts on this subject a read of them may find a solution .
Laptops do seem more of a problem in this regard .
jje
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
EarlZ said:
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
Click to expand...
Click to collapse
Yes, same problem
Right well problem half solved, had to phone Samsung, I had to tick USB Debugging, so ticked that all drivers installed correctly with no errors, I then had to untick and reconnect, so did that, it goes through installing drivers again and once again fails and phone still not detected. Samsung might copy a few things from apple, but the slogan "It just works" doesn't appear to be one of them.
Wasted 3 hours on this, time to admit defeat, is Kies really needed anyway? I can get music etc on the phone fine without it.
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
JJEgan said:
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
Click to expand...
Click to collapse
Can I not do that on the phone anyway by going to About phone software update?
slugger09 said:
Can I not do that on the phone anyway by going to About phone software update?
Click to expand...
Click to collapse
When the OTA firmware updates is rolled out yes until then no .
jje
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
slugger09 said:
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
Click to expand...
Click to collapse
It's obvious isn't it? The issue was Vista.
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
kanenas_0 said:
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
Click to expand...
Click to collapse
I might give this a shot. I somehow managed to miracle a connection to Kies today, just don't ask me to do it again. Typically it's a no go. Also on Win7 64 bit, laptop.
This was an issue pre and post root. I may just back up my phone the old fashioned way if it continues to be a PITA.
I had this and noticed when i plugged it in, the windows connection sound would play but would play the disconnected sound immediatley when the mtp mode was launched in the phone. A second later the connected sound would play again but kies didn't find the phone.
I got round this by getting kies to start when phone is connected. This remains the only way it will recognise my phone
Sent from my GT-I9100 using XDA App

Kies problem

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
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SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
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Click to collapse
Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
Sent from my GT-I9100 using xda premium
First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

Kies hangs on the installer

Hi,
got a S3 since a few hours and KIES doens´t install on my X64 machine.
It just hangs in the installer.
Any suggestions?
thanks a lot, nearly
Make sure your S3 isn't plugged into your PC at the time. For some reason Kies wouldn't install for me while my S3 was plugged into my computer. Hope this helps...
Yep. Don't use it! Use Odin to flash firmware.
Sent from my GT-I9300 using xda premium
sxi200 said:
Yep. Don't use it! Use Odin to flash firmware.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I just want to sync my contacts with Outlook.
When i jsut plug the phone in , i don´t have all the drivers installed. I used toolbox to install the drivers, but i doubt it worked.
thx, nearly
Hi,
i got my S3 as a Media device now. How can i copy files to it? It doesn´t let me.
nearly
My Kies installation looped on 'Installing hotfix'. I just pressed cancel and it continued the installation. And it works fine afterwards as well.
Sent from my GT-I9300 using xda
i unplugged my device wasn't for this android device...but thought this would help
SAMSUNG USB Drivers
You can use the SAMSUNG USB Drivers instead of Kies.
http://forum.xda-developers.com/showthread.php?t=961956
nearlygod said:
Hi,
got a S3 since a few hours and KIES doens´t install on my X64 machine.
It just hangs in the installer.
Any suggestions?
thanks a lot, nearly
Click to expand...
Click to collapse
This is because of java - I can't remember which way round it is, but you either need to install it, update or uninstall it to get Kies to go past hotfix. I think its install
It's a common problem!

[Q] Can't install S3 drivers

So, trying to install the driver exe file from Samsung's website and it won't work. Keeps saying that it failed to install drivers. And, if I have the phone as USB Debugging enabled, it'll pop up with 2 out of 4 that says it failed to install.
My roommate was able to install the .exe file on his Windows 8 beta laptop (I'm running Windows 7 64-bit) without a problem. And, the phone installed fine on his laptop as well. For me, no.
If USB Debugging is not enabled, then yeah, the phone is fine. But, since I want to root this thing, it won't accept the drivers. And, nowhere on Google, searching or Samsung's website provides me any answers whatsoever.
I've done:
Going through regedit and deleting all things Samsung related
Deleted every Samsung folder on my hard drive
Rebooted the computer
Uninstalled the drivers
Reinstalled multiple times
Downloading and installing Kies (did not install any drivers, still failed)
I've done everything I can possibly think of. Couldn't find any answers on here, either. And, doesn't help that the search function is broken.
So, anyone have any idea on how to fix this? And, please do not say "Reinstall Windows" because that's just ridiculous and I shouldn't have to do that for a simple phone driver install. I had my Epic 4G before and that all went smoothly.
Go do something in control panel and uninstall the samsung drivers that you already have on your comp
Then try installing
But I reccomend reinstalling windows
Sent from my SPH-D710 using xda premium
gtuansdiamm said:
Go do something in control panel and uninstall the samsung drivers that you already have on your comp
Then try installing
But I reccomend reinstalling windows
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
+1
I had the same issue with mine on xp. Uninstalled my et4g drivers and installed the gs3 drivers. After a restart, the pc finally recognized my phone as a mass storage.
gtuansdiamm said:
Go do something in control panel and uninstall the samsung drivers that you already have on your comp
Then try installing
Click to expand...
Click to collapse
I already said that I did that.
Volknochi said:
I've done:
Uninstalled the drivers
Reinstalled multiple times
Click to expand...
Click to collapse
And, I'm not reinstalling Windows all over again just for this phone, as I also said. But, it doesn't matter, I already got it rooted through the roommate's laptop.
EDIT: I managed to get it to work. My other half had similar problems with device drivers so just had to have me remove the phone from USB, uninstall driver and then plug the phone back in. And, it actually worked.

Odin not recognizing my S2 in download mode

Hi all, I understand this issue has been posted many times but I may have a different issue than most. Both of my s2 phones cant be seen by Odin in debugging mode but recognized when booted up.
1. I have checked and both Samsung USB and ADB drivers are installed fine and seen in devices and printers within windows 7. (tried different flavours of the driver too)
2. Debugging mode is on before going into download mode
3. I have tried 2 known working cables as I used them previously to update.
4. Tried 3 different versions of Odin
5. Tried 4 different USB ports
One is on stock android ICS and the other on the wrong version of ICS I9100P instead of I9100. I did this in error when first playing with ROMs.
I haven't tried it on another machine although that may be an option later next week. I am guessing it has to be the PC but at a loss as to what could be causing it.
Any help would be appreciated since I have been playing around with this for 4 hours and getting no where.
thanks in advance
Chris
Well Chris, it's time for you to download Kies.
And close the antivirus just in case.
Laptops are good for this kind of thing too.
Sent from the little guy
It happened to me once. I just restarted my laptop and it works.
But make sure that Samsung drivers is installed. uninstall the kies and disable your anti-virus.
Sent from my GT-I9100 using xda premium
araz.rozh said:
It happened to me once. I just restarted my laptop and it works.
But make sure that Samsung drivers is installed. uninstall the kies and disable your anti-virus.
Sent from my GT-I9100 using xda premium
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Click to collapse
I tried rebooting and disabling the antivirus but it made no difference. Never tried it without kies installed, although I opened up task manager and killed all related processes to do with kies. I suppose its something to try tonight!
I checked to see if kies would see the devices and the GT-I9100 Stock ROM connected fine but the fact that I have a foreign rom on the other one causes issue.
Its an odd one
uninstall all the adb or samsung drivers including kies restart and then just only install kies
fahadsul3man said:
uninstall all the adb or samsung drivers including kies restart and then just only install kies
Click to expand...
Click to collapse
Its worth a try mate, I will give it a go tonight.
I have been going over it in my head. It has to be the adb driver as it works in kies, gets recognised by odin when turned on and affects multiple devices. What really puzzles me is that when in download mode the driver loads fine and the phone is showing in devices and printers. The only thing not seeing it is odin.
Try 3 odin versions at least.
Another usb port/cable.
Another pc/laptop.
Sent from the little guy
inquiry
MorNando said:
Its worth a try mate, I will give it a go tonight.
I have been going over it in my head. It has to be the adb driver as it works in kies, gets recognised by odin when turned on and affects multiple devices. What really puzzles me is that when in download mode the driver loads fine and the phone is showing in devices and printers. The only thing not seeing it is odin.
Click to expand...
Click to collapse
Hi.
Did you manage to solve your issue? I am trying to root my samsung trend s7572 and have kies installed so I got the drivers, i have tried odin 1.85, 3.04, 3.07 and 3.09, have used all laptop ports, have tried different cABLes too... to no avail.
Please help
THANKS
professor.abner said:
Hi.
Did you manage to solve your issue? I am trying to root my samsung trend s7572 and have kies installed so I got the drivers, i have tried odin 1.85, 3.04, 3.07 and 3.09, have used all laptop ports, have tried different cABLes too... to no avail.
Please help
THANKS
Click to expand...
Click to collapse
Yeah, in the end I just put the os image and kernel on an sd card then ran them direct. That way I didn't need to use Odin or a pc at all!
Hope that helps!
ive got this same issue. but I don't even know what abd is. but like, times running out. I must quit and try something else.....
juntjoo said:
ive got this same issue. but I don't even know what abd is. but like, times running out. I must quit and try something else.....
Click to expand...
Click to collapse
Please read this guide:
http://forum.xda-developers.com/galaxy-s2/general/guide-t2345831
gsstudios
Thank you. I'll keep your suggestion on hand. I just found a twrp zip that I was able to flash an atm I'm downloading a stock rom which I go hope will install. A year ago or two I attempted a rom install but I guess it got something stuck in its throat during the flash. Hopefully this will clear it out
---------- Post added at 02:15 AM ---------- Previous post was at 02:11 AM ----------
gsstudios said:
Please read this guide:
http://forum.xda-developers.com/galaxy-s2/general/guide-t2345831
gsstudios
Click to expand...
Click to collapse
Wow, looks deep. How do you ruin a motherboard with software? That sounds scary. Like ghosts are involved.

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