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I've been using Android for a little while, and finally convinced my wife to join the revolution when we bought new phones recently. She is having a problem I have never seen in a mobile device.
She created a new google account on her phone when we set them up and can access the market and all normal google features normally, but she CANNOT log into the same google account on any PC. When she tries, she gets the "user name or password is incorrect" error.
I've tried password resets with no luck. I've tried creating an account via PC and been told the username is in use. I went onto her phone and enabled multiple log in hoping that might allow us to get in on the PC.
She can access the mobile and standard gmail pages, and the gmail app... but only on her phone.
Any thoughts?
Have you tried it with, and without @gmail.com at the end?
When I log in, I always put the name but not the domain. I remember once I had typed @gmail.com at the end and it didn't work.
Sent from Asgard
captain67 said:
Have you tried it with, and without @gmail.com at the end?
When I log in, I always put the name but not the domain. I remember once I had typed @gmail.com at the end and it didn't work.
Sent from Asgard
Click to expand...
Click to collapse
Good idea, when I created my gmail many years ago that was how I did it.
I had her try it again without the "@gmail.com", just in case, and still no joy.
katsujinken30 said:
I've been using Android for a little while, and finally convinced my wife to join the revolution when we bought new phones recently. She is having a problem I have never seen in a mobile device.
She created a new google account on her phone when we set them up and can access the market and all normal google features normally, but she CANNOT log into the same google account on any PC. When she tries, she gets the "user name or password is incorrect" error.
I've tried password resets with no luck. I've tried creating an account via PC and been told the username is in use. I went onto her phone and enabled multiple log in hoping that might allow us to get in on the PC.
She can access the mobile and standard gmail pages, and the gmail app... but only on her phone.
Any thoughts?
Click to expand...
Click to collapse
Did you try the other way around? Set it up on the PC first, and sign into the phone with the new account?
sean is here. said:
Did you try the other way around? Set it up on the PC first, and sign into the phone with the new account?
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Click to collapse
I considered having her created a new google/gmail account on the pc, then reset her phone and set it up again using the new account.
She's purchased apps and books that I'd rather not have to pay for again on the current account.
katsujinken30 said:
I considered having her created a new google/gmail account on the pc, then reset her phone and set it up again using the new account.
She's purchased apps and books that I'd rather not have to pay for again on the current account.
Click to expand...
Click to collapse
Ahh. Hm. Definite downside there. Did you try @googlemail.com?
sean is here. said:
Ahh. Hm. Definite downside there. Did you try @googlemail.com?
Click to expand...
Click to collapse
Tried that one too, still no luck.
I considered going for the gusto and rooting the phone, then backing up her apps using titanium, re-associating the phone to a new gmail account, and finally retrieving the apps and data from titanium.
As much as I support being able to root my devices, I'm just not sure that would solve this problem.
Have you tried taking a sledge hammer to the PC? It won't solve your problem, but you'll feel a whole lot better.
Sent from my Rocket in the Sky using XDA Premium
katsujinken30 said:
Tried that one too, still no luck.
I considered going for the gusto and rooting the phone, then backing up her apps using titanium, re-associating the phone to a new gmail account, and finally retrieving the apps and data from titanium.
As much as I support being able to root my devices, I'm just not sure that would solve this problem.
Click to expand...
Click to collapse
That was my next suggestion. The other alternative would be to email the dev's of the apps in question. They might cut you a break. There's a chance they'll refund the prices you paid, then you could purchase them with the account you set up on the PC.
The final alternative (which I would not suggest or condone) would be to download illegal copies of the apps apk files. Which again, I am not endorsing, suggesting or condoning.
There is a refund window that you have on apps purchased through the Market, but I think it was just reduced (and may be as little as 15 minutes). But if you could get the apps refunded, you could jsut repurchase them later.
EDIT:
I found this link. If you scroll down, someone's had problems with 2step verification. This could be helpful.
I finally solved the problem. I made her do another password reset from the browser on her phone, instead of the PC. For whatever reason, it worked this time.
Thanks all for the suggestions.
http://forum.xda-developers.com/showthread.php?t=1774081
as mentioned here, titanium backup wont work if trying to restore on aosp&aokp roms.
maybe the storage for wifi access point is not the same.
the usually solution i found is:
Google DOES that for you, just tick "back up my data" under backup&reset settings.
but strangely that doesnt work.
now i am dual booting with sensation rom, and resurrection rom.
on sensation rom it has ALL my wifi keys. i tick back up my data.
let it sync.
then boot into resurrection rom, did a factory reset, start login using my google account.
but after that, my wifi list remains empty.
why is this happening?
so i get it that google backup my data, but how to make it restore?
Ray1 said:
http://forum.xda-developers.com/showthread.php?t=1774081
as mentioned here, titanium backup wont work if trying to restore on aosp&aokp roms.
maybe the storage for wifi access point is not the same.
the usually solution i found is:
Google DOES that for you, just tick "back up my data" under backup&reset settings.
but strangely that doesnt work.
now i am dual booting with sensation rom, and resurrection rom.
on sensation rom it has ALL my wifi keys. i tick back up my data.
let it sync.
then boot into resurrection rom, did a factory reset, start login using my google account.
but after that, my wifi list remains empty.
why is this happening?
so i get it that google backup my data, but how to make it restore?
Click to expand...
Click to collapse
I believe you need to let it Sync as well to restore the Data from your google account on to a new phone.
Syrellaris said:
I believe you need to let it Sync as well to restore the Data from your google account on to a new phone.
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Click to collapse
i let it sync over night already....
i let it sync on the samsung rom for few hours,
then back home swap to the aokp and turn on sync leave it over night, but nothing happen
Ray1 said:
i let it sync over night already....
i let it sync on the samsung rom for few hours,
then back home swap to the aokp and turn on sync leave it over night, but nothing happen
Click to expand...
Click to collapse
are you sure you are connected to the internet?(i know stupid question but valid.)
Edit : Also check on your google account if it is actually backed up. (pc for example)
Syrellaris said:
are you sure you are connected to the internet?(i know stupid question but valid.)
Edit : Also check on your google account if it is actually backed up. (pc for example)
Click to expand...
Click to collapse
yup, positive its connected. i'm able to online on my phone.
i just solved my problem, using a paid app called wifi backup.
strange, i search all over google but not the play store.
by the way how to check on google account?
i went to check google dashboard but didnt see anything on backed up data
Ray1 said:
yup, positive its connected. i'm able to online on my phone.
i just solved my problem, using a paid app called wifi backup.
strange, i search all over google but not the play store.
by the way how to check on google account?
i went to check google dashboard but didnt see anything on backed up data
Click to expand...
Click to collapse
I personally have a hard time navigating google accounts, so i just use there search engine and type stuff like google contacts and it directs me to the right page.
Syrellaris said:
I personally have a hard time navigating google accounts, so i just use there search engine and type stuff like google contacts and it directs me to the right page.
Click to expand...
Click to collapse
sigh, the fix that i told you just now,
the app called "wifi backup"
although it manage to backup my wifi keys,
and worked upon restoring using the app.
but after every restore, my wifi stopped working.
i cant turn it on. it will be stuck at turning on....and then turn off.
i will need to restore my wifi keys again using the app then only my wifi will work.
this is too trouble some.
i cwm restore back before i installed and used the app and everything working fine.
http://www.phonedog.com/2012/01/26/...p-and-restore-service-is-great-when-it-works/
same problem as this guy, google backup doesnt work in my case.
sigh...still stuck and unable to get my wifi keys from previous samsung rom....
Recently, the Google Play store stopped working for me. It kept saying "No Connection" and the Retry button didn't do anything.
I looked up a few solutions, and none of them worked. Finally, I gave up and reset my device to factory settings.
Now, when I try to set up my account, it sits for a minute and then says "Cant establish a reliable data connection to the server".
What should I do?
INFORMATION
Device: Samsung Galaxy Player 4.2
Android 2.3.6
misterfox20 said:
Recently, the Google Play store stopped working for me. It kept saying "No Connection" and the Retry button didn't do anything.
I looked up a few solutions, and none of them worked. Finally, I gave up and reset my device to factory settings.
Now, when I try to set up my account, it sits for a minute and then says "Cant establish a reliable data connection to the server".
What should I do?
INFORMATION
Device: Samsung Galaxy Player 4.2
Android 2.3.6
Click to expand...
Click to collapse
By the Android Version I think you probably dont have a custom rom. Now since you don't, the easiest way without spending hours on the internet researching is to call your phone provider's technical service and they'll help you. This is a direct and easier method rather then searching online.
soccerfan6789 said:
By the Android Version I think you probably dont have a custom rom. Now since you don't, the easiest way without spending hours on the internet researching is to call your phone provider's technical service and they'll help you. This is a direct and easier method rather then searching online.
Click to expand...
Click to collapse
What phone provider? This is a Galaxy Player, which isn't a phone...
misterfox20 said:
What phone provider? This is a Galaxy Player, which isn't a phone...
Click to expand...
Click to collapse
Sorry about that. Well if you didn't root it, you should have your warranty and Samsung would definitely help you.
I wouldn't recommend taking any device back unless you have exerted all the possibilities of a fix. People's time is precise in my opinion.
What you can do is try factory resetting your device, it might of been a issue relating to updating the Google Play (Market) application.
Hope this helps.
Jistropy said:
I wouldn't recommend taking any device back unless you have exerted all the possibilities of a fix. People's time is precise in my opinion.
What you can do is try factory resetting your device, it might of been a issue relating to updating the Google Play (Market) application.
Hope this helps.
Click to expand...
Click to collapse
As stated above, he already did that.
Apologizes,
Clear the data from the Play Store, it's been known to be effective.
Jistropy said:
Apologizes,
Clear the data from the Play Store, it's been known to be effective.
Click to expand...
Click to collapse
Just tried that, didn't help.
misterfox20 said:
Just tried that, didn't help.
Click to expand...
Click to collapse
Oh gosh let me think..... last time I remember, you need to sign out of Google play account from settings then sign back in...? Is that what you mean by clearing the data?
Sent from my YP-G70 using xda app-developers app
hanjosep said:
Oh gosh let me think..... last time I remember, you need to sign out of Google play account from settings then sign back in...? Is that what you mean by clearing the data?
Sent from my YP-G70 using xda app-developers app
Click to expand...
Click to collapse
To clear the data, you find the application (Market) in the applications section of Settings, and then press the button that says "clear data".
I did that, and nothing changed.
hanjosep said:
Oh gosh let me think..... last time I remember, you need to sign out of Google play account from settings then sign back in...? Is that what you mean by clearing the data?
Sent from my YP-G70 using xda app-developers app
Click to expand...
Click to collapse
That's not what clearing data means. You would have to go to settings, apps, find the play store, and then clearing the data
By any chance, is your device rooted?
Jistropy said:
By any chance, is your device rooted?
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Click to collapse
Yes, my device was rooted before I reset, and it still is. I have been able to get most of my apps back by using Aptoide (alternative to Market, doesn't require google account).
misterfox20 said:
Yes, my device was rooted before I reset, and it still is. I have been able to get most of my apps back by using Aptoide (alternative to Market, doesn't require google account).
Click to expand...
Click to collapse
Well since you have a Google account, try this. Log into your Google account on the computer. Go to the play store. Go to my apps. And download it from there. I highly doubt this will work because you don't have a connection but its worth a quick shot. Also since you do have root, did you backup your apps via titanium or any other app? You could get all your apps and data back that way.
soccerfan6789 said:
Well since you have a Google account, try this. Log into your Google account on the computer. Go to the play store. Go to my apps. And download it from there. I highly doubt this will work because you don't have a connection but its worth a quick shot. Also since you do have root, did you backup your apps via titanium or any other app? You could get all your apps and data back that way.
Click to expand...
Click to collapse
I tried downloading from my PC, but it didn't work because the account wasn't synced. I was able to get pretty much everything back by using the Aptoide store and downloading the .apk files manually. I don't need an account on the device to use it anymore, so everything's fine.
I came out with a solution for you, but you will need to take a couple of steps to get it completely working.
First thing you need to do, is download a Play Store APK file, and save it onto your device. (Click here to download)
Next step, since you're rooted is finding a Root File Explorer to remove the Play Store file you have installed on your device. ( Try This *Note, haven't tested myself*!! ) )
When it's removed, feel free to install the play store apk from the first step to your device.
Hope this helps, is so, feel free to like.
Jistropy said:
I came out with a solution for you, but you will need to take a couple of steps to get it completely working.
First thing you need to do, is download a Play Store APK file, and save it onto your device. (Click here to download)
Next step, since you're rooted is finding a Root File Explorer to remove the Play Store file you have installed on your device. ( Try This *Note, haven't tested myself*!! ) )
When it's removed, feel free to install the play store apk from the first step to your device.
Hope this helps, is so, feel free to like.
Click to expand...
Click to collapse
I already used an alternative app store to update Market to Google Play, but it still won't let me sync my google account with my device
The SGP has a bug inside the wifi that consistently drops and somehow reconnects without any notification. I believe that this is the problem your experiencing and there is no fix for it.
Sent from my rooted Pantech Burst running ICS using xda app-developers app
Problam in system/etc/hosts
Try download app change host like adfree or adaway ..if works after that so problam in host ^^
Sent from my GT-I9100 using xda premium
nightfire37 said:
The SGP has a bug inside the wifi that consistently drops and somehow reconnects without any notification. I believe that this is the problem your experiencing and there is no fix for it.
Sent from my rooted Pantech Burst running ICS using xda app-developers app
Click to expand...
Click to collapse
Actually thats a gingerbread problem i think, i got it fixed by switching my wifi password from wpa2 to wep on the router settings, maybe he can try that
I don't know what to do. At first my play store said no connection, so I signed out of my google account. After that, when I press the play store button it asks me to sign in, but when I do, it says "can't establish a reliable connection to the server."
My internet is fine, how do I fix this? I am lost.
Rooted? If so, have you tried to clean cache and reboot? That helped me once. If your not rooted try clearing app data thru settings. Then reboot.
Sent from my SCH-I605 using xda app-developers app
I am rooted. Unfortunately I already tried to clear my cache on all my Google apps to no avail.
This is what it looks like
ht *tp://i*mgur.co *m/Zfc0rHs.p *ng
Remove the stars to see
johnabc123 said:
This is what it looks like
ht *tp://i*mgur.co *m/Zfc0rHs.p *ng
Remove the stars to see
Click to expand...
Click to collapse
Why the F are you 'encrypting' your link?
It said I need more than ten posts to post a link. Sorry
johnabc123 said:
It said I need more than ten posts to post a link. Sorry
Click to expand...
Click to collapse
lol.. no problem. I was like, WTF? haha.
Have you had this problem with a specific ROM?
I'm running the stock touch wiz, if that's what you mean
Have you tried to change your network mode, then change it back. Also, turning airplane mode off/on?
I just tried turning airplane mode on them off again. And I tried connecting on both my home wifi and on 4g. No luck though.
I was looking around online and one site said that it could have to do with the time on my phone. When I look though the time is correct
johnabc123 said:
I just tried turning airplane mode on them off again. And I tried connecting on both my home wifi and on 4g. No luck though.
I was looking around online and one site said that it could have to do with the time on my phone. When I look though the time is correct
Click to expand...
Click to collapse
Have you tried to uninstall the Google apps and re install?
Sent from my SCH-I605 using xda app-developers app
I downloaded the Google play app again last night, but that didn't work. Should I do the same with all the Google apps, but un install them before downloading them again?
And I think Google play music still works for some reason. YouTube, Gmail and Google play are the ones that I'm having an issue with.
Edit:my play music still has all of my accounts stations
You might try removing your google account and re-adding it.
I am signed out of my account. When I go into settings and look at accounts, I am not signed into a Google account, and if I try to sign in I get the same screen I posted on the last page. I don't get how my play music is still signed in
Don't sign out, remove the account totally from settings.
I think it is completely removed. It prompts me to either add an existing account or a new one.
I made a video to show my problem. In the first part, I show clearing app data in the settings. Then I show what happens when I try to sign into google play or gmail. After that shows that youtube and chrome are signed in, and the same goes for google play music.
Afterwards I show how there is no google account signed in in the settings.
http://www.youtube.com/watch?v=_0sRHlwIDQY&feature=youtu.be
O well.. you got me. The only thing I would try next would be a factory reset.
How do I use titanium backup to restore my apps if I lose my root when I do a factory reset
I don't think you will loose root just by doing a factory reset. But, to make sure you can install a root keeper app like https://play.google.com/store/apps/...m9yZy5wcm9qZWN0dm9vZG9vLm90YXJvb3RrZWVwZXIiXQ.. to make sure.
Welcome guys today when I opened google play to install some apps to my lge phone i found new phone in menu it's samsung and has T-mobile and this CARRIER doesn't exist in my country so I think he got my email and pass but how can I delete my account from his phone
I changed my gmail password and edited it on my phone and other devices
now will he be able to access gmail account and when he will disappear from my list
thnx
Just for verification...
Head over to this URL: https://play.google.com/store/account, and go to the settings tab. You will find the list of devices attached to your account. If you find the "Samsung T-Mobile" still there, you might find an option to remove it or something. :fingers-crossed:
but no any option like that i enabled 2 step verification and I hope it may make difference
Can you see the "other" phone?
hemo-ali said:
but no any option like that i enabled 2 step verification and I hope it may make difference
Click to expand...
Click to collapse
If you can't see the "other" phone, i.e. the Samsung T-Mobile phone, you probably can stop worrying
vineethraj49 said:
If you can't see the "other" phone, i.e. the Samsung T-Mobile phone, you probably can stop worrying
Click to expand...
Click to collapse
no i still can see it
but now he should get the sign in error
For safety...
hemo-ali said:
no i still can see it
but now he should get the sign in error
Click to expand...
Click to collapse
Keep monitoring this (https://play.google.com/apps) URL.. If you find any apps, that you haven't installed, it is time you go to http://wallet.google.com/manage/ and unlink your credit card for your own safety
vineethraj49 said:
Keep monitoring this (https://play.google.com/apps) URL.. If you find any apps, that you haven't installed, it is time you go to http://wallet.google.com/manage/ and unlink your credit card for your own safety
Click to expand...
Click to collapse
I don't register my CC their
but what about apps data sync which google has added recently
will this allow him to download my apps with my data ?? like whatsapp??
and how to unlink this phone remotely??
Don't know but something happened
he installed twitter and I uninstalled it to him from google play
and whatsapp
he installed
I uninstalled
he installed
I uninstalled
he installed
I uninstalled
but if I can uninstall apps that means that he could pass the sign in error and he knew the new password