Play Store Slow on Wifi - RCN -GS3 - Android Q&A, Help & Troubleshooting

I switched to RCN the other day for Internet and today on wifi I noticed how slow the wifi is downloading an app in the market.. Speed test shows all is fine with All computers and phones on wifi.. Seems only play store/google apps are the only one having issues as downloading stuff on computers and files downloaded from amazon appstore and websites are fine.. Anyone ever encounter this.... Here im video recording my sister phone with the issue.. Anyone run into this before? Call rcn? Workaround?
http://db.tt/1YWLHQ0J

I need your guys help. Everything I do on wifi on my phone downloads and works at full 25Mbps speeds... When download only from the Play Store I get 0.3Mbps (40kb/s) which is quite ridicilous and frustrating. RCN wont help me, Linksys wont help me and well I cant really get in touch with a exact Google employee that would be able to tell me exactly what to do other than blocekd ports 5228.
I want to know if anyone else has any clue why the Play Store would be limited in speed yet the rest of the phone is going at full speed. With Time Warner I had no issue, i switch to RCN and it begins yet they say everything is fine on their own end. Before I cancel them after 3 days service I need some more ideas/help in maybe theres something in router settings that can fix this or anything in general.
Hopefully you guys can help, especially since everyone he is a bit more knowledgeable than a customer rep. Customer service reps suck at trying to understand my issue!

How I solved the problem
I had a slow Play Store on WiFi but working fine on the mobile connection. I went to network WAN settings in my router and found a checkbox to use specific DNS Servers. I then looked up the DNS servers for my provider and location and plugged two of them into the DNS Fields. After this my play store loaded and downloaded everything very quickly. I think my router was using a different DNS server that didn't connect to the play store well. I don't know if this is the same as your situation but it is worth a try.
grkmaster said:
I need your guys help. Everything I do on wifi on my phone downloads and works at full 25Mbps speeds... When download only from the Play Store I get 0.3Mbps (40kb/s) which is quite ridicilous and frustrating. RCN wont help me, Linksys wont help me and well I cant really get in touch with a exact Google employee that would be able to tell me exactly what to do other than blocekd ports 5228.
I want to know if anyone else has any clue why the Play Store would be limited in speed yet the rest of the phone is going at full speed. With Time Warner I had no issue, i switch to RCN and it begins yet they say everything is fine on their own end. Before I cancel them after 3 days service I need some more ideas/help in maybe theres something in router settings that can fix this or anything in general.
Hopefully you guys can help, especially since everyone he is a bit more knowledgeable than a customer rep. Customer service reps suck at trying to understand my issue!
Click to expand...
Click to collapse

Related

I'm connecting to Xbox Live with my Alltel Touch Pro!

Before I say anything else I would like to give a huge thanks to all of the developers and people that assist in the process of making these phones above par in every imaginable way. I could not have achieved this without you.
First things first, I am not entirely sure what THE contributing factor has been that has allowed me to do this. I am brand new to flashing, I finally took the plunge last Friday, but what I do know is that before I flashed my phone it was impossible for me to connect to Xbox Live via my Touch Pro. Through the troubleshooting on my Xbox I would always make it to 'internet' but always failed when trying to connect to Xbox Live.
I am going to share my settings with you so you can see how I accomplished this. For those who are asking, no I do not have an internet account set up at home. For now it is a financial decision that is beyond mine and my wife's means so figuring this out has had huge dividends for us. One more thing, I would not advise this if you do not have an unlimited data plan.
Okay, last friday I flashed my phone to NFSFAN's latest ROM and the Telus Radio. I adjusted my TCP settings via Advanced Config. to the max setting in it which is 98304. Though I know there are ways to make the wifi be used as a hotspot, I simply transferred a program I have been using for sometime over to the new ROM after flashing, it is Walking Hotspot. I enabled this program on my phone and connected to the network my phone was sending out via a wireless adapter for my Xbox 360. After doing that I logged into my account on my Xbox and boom.... Xbox Live.
My theory is that it lies in the ROM that was flashed. I tested all of the radios that are available to be flashed for CDMA and had the same results for all, so it does not seem to solely rest on the Telus. Even though after substantial speed testing, the Telus, for my phone understanding each phone has different results, had the highest download speeds. Average speeds ranged from 1.09 Mbps at one bar of reception to 3.5 Mbps at four bars of reception.
I have played multiplayer for hours, downloaded megabytes of DLC content, and watched TV shows and movies over Netflix without it over heating the wifi within my phone. It has been an amazing experience.
I wanted to post this because a few months ago I searched tirelessly to find a solution to fix the non-connection issue I was having. Hopefully, if someone is in the same boat this can be of some help to them.
I've wanted to try this but i find it hard to believe that the internet is fast enough to support playing over Xbox live.
Never know tho i could be wrong
I thought the same thing until I tried it. I promise you, all of the information I shared on here is legitimate.
Don't be surprised if you end up seeing data charges on your bill. Stealth tethering or not w/o a Phone as a modem plan they know that you are not browsing the web on your device. Just lettin you know. I'm banned from XBL any way lol.
confirmed
I've been doing this since my 8525 and kaiser. I do mine somewhat different though. I use internet sharing on my laptop from my phone, then hook up my 360 to my laptop and bridge the connection. Works great, been doing it for like 3 years now and no overage charge for my data, still at 9.99 a month.
Thongvilay said:
I use internet sharing on my laptop from my phone,
Click to expand...
Click to collapse
That is a 'teathering'
they can detect that.
however the wifirouter is what he is explaining.
fnakfhe said:
That is a 'teathering'
they can detect that.
however the wifirouter is what he is explaining.
Click to expand...
Click to collapse
If there was a detection issue, I'm sure I would be paying thousands of dollars for the 13mil of kilobytes I processed through this past month. Thankfully it is not.
Yeah I have been doing this with my free version of WMWifirouter since my mogul. I am on Sprint, and the speeds are fast enough. So WMWifiRouter + Xbox wifi adapter=Xbox live. Didn't realize this was not possible on all. Huh, who knew?
btw
do still have the free wifirouter file handy?
i had it for my mogul as well but... that was dropped in soup... with all my wm file cabs...
i tried searching for it again with no luck...

Strange Wifi issue

Hey guys I am loving my atrix so far, I upgraded from an HTC Evo. I am having one weird problem and I haven't seen anyone else post a similar issue. I connect to my wifi network fine. It uses WEP encryption and it's the standard FIOS router that verizon supplies. I never drop connection but when I download from the market it takes unusually long as if it isn't using my fast wifi connection. My GF who has the nexus s is connected to my network also downloads much faster off of the android market. It feels as if even though the atrix says I'm connected to my wifi network it is still using the 3g data speeds. I tested it with speedtest and i get 16000kbps down and 7000kbps up. It sure doesn't feel like it though. Anyone else having this same issue???
I am having this exact same issue! FIOS, Verizon's default router, WEP encryption, and the speeds are slow only in the Market.
I wonder what the problem is...
I just tried WPA2 encryption. Same exact problem. I'm getting speeds of around 250 kb/s, even though the speedtest.net app shows me getting around 2.5 mb/s.
MultiKoopa said:
I just tried WPA2 encryption. Same exact problem. I'm getting speeds of around 250 kb/s, even though the speedtest.net app shows me getting around 2.5 mb/s.
Click to expand...
Click to collapse
That is my exact problem also. I wonder what is going on here.
I still haven't done anything to the phone like rooting it, so that can't be the issue.
Somebody did suggest I try changing the radio channel on my wifi router to 6 and 11, which did nothing to help the speeds.
It's strange that this is ONLY happening with the Market. Anything else internet-based works at regular speeds.
I wonder if this is only an issue with FIOS, or with the standard Verizon router? I'll be able to try out other wifi networks tomorrow.
Just curious, but have either of you with issues tried to push an app to your phone from the market website? It probably won't help, but worth a look.
Nope, just as slow as from the Market app.
Man, I have like 60+ apps to put on my Atrix. It'll take me hours to put it all back with these speeds. :\
Here's another problem: even on 4G, with a full signal, I load webpages with flash elements in seconds, but I download apps just as slowly as I do on wifi. It's like my Atrix is deliberately being capped, and ONLY with downloading apps, no matter what type of data connection I'm on.
If you use a different wireless network (something open and public) does the speed still seem slow?
Yes. 3G, 4G, wifi, it's always capped to around the same speed.
and again, it's ONLY downloading apps from the market. Absolutely nothing else.
Bandwidth usage while downloading a package from the market.
Bandwidth usage while streaming from youtube.
Monitoring done from my wireless router.
Did a bit of testing. Maybe some others can do the same to verify. I need to get ahold of my ISP because I am not getting my advertised speeds but download speeds from my computers were higher than my phone. I downloaded Astro File Manager and downloaded a .zip archive to the phone as well. Speeds did not seem throttled like they did when downloading from the market.
Just received the monster, same issue here!!
Using it in Germany. Very slow speed on my Wlan, sucks. I'll be anxiously following any news.
Could Google have purposely done this to the market?
http://forum.xda-developers.com/showpost.php?p=11760852&postcount=7
someone try this and see if it works?
...actually, couldn't somebody just remove their SIM card and connect to the market with wifi? I've got a full body case with a screen protector on mine that I don't wanna screw up, but could somebody try that?
EDIT: Yeah, that didn't work.
Well just went back to ATT and got an exchange hoping that I just got a bum unit. Unfortunately same problem. On top of that I have noticed that my 3g data speeds are even slower now!! Speedtest will yield 500kbps down and 50kbps up WTF!!!
Replace it again. It's another defective unit. I've asked a bunch of people, and that's definitely the case.
Great. I checked the manufactured date on the phone in the store. 1/11/2011.
It was defective. Damn it.
So I'm basically playing roulette each time I exchange the phone.
I wish a firmware upgrade would fix the issues. I am in the same hell.

Major DNS issues. Almost no internet use.

Hello all, I believe this is the first time I am posting here but I nee help...
Heres a little background, I am on an unlimited plan on the Droid Razr. I am staying with my sister ATM, as I am in the process of buying a house, the paperwork goes through tomorrow then I just have to wait 30 days for the loan to go through... Anyway, the only internet I can get here is AT&T uverse which is complete garbage down here... So I have been using SVTP mobile hotspot. It has worked perfectly. However I think verizon has grown to hating me... I use to have no problems with my phone, then when I moved here at the beginning of February and started using a mobile hotspot on my unlimited things started getting bad. The first half of February was fine, till I hit about 50GB of usage.... My internet started cutting out like crazy and dropping me at randoms times and I would have to reboot. February I ended up with 91GB used. My phone has been steadily getting worse and worse connection wise with the drops. The thing Is when this would happen I would still have internet, just nothing would respond...
Now, the DNS doesnt respond AT ALL with anything but google.com. It is ridiculous. When my tether is up and I try to connect my xbox, it says that my DNS server is not receiving the XBOX live server names... Hardly anything works with it now. If I try to go to websites, it just sits there and then times out. Netflix, youtube, hulu, and spotify all dont work. They tell me I have no internet connection, yet when I run a speed tests it tests fine. This is getting annoying.
When I took my phone to verizon she told me to leave it there and she will call tech support for me... Reluctantly I left it there. Turns out her solution was to install Jellybean for me. How kind.... Now not only does my DNS not work, ALL HOTSPOT APPS ARE BLOCKED.....
So what do I do? All I need is working internet and a working mobile hotspot. If I root on JB will they work again? I know If I root I can at least change my DNS to googleDNS right? I just need help...
orangepinkman said:
Hello all, I believe this is the first time I am posting here but I nee help...
Heres a little background, I am on an unlimited plan on the Droid Razr. I am staying with my sister ATM, as I am in the process of buying a house, the paperwork goes through tomorrow then I just have to wait 30 days for the loan to go through... Anyway, the only internet I can get here is AT&T uverse which is complete garbage down here... So I have been using SVTP mobile hotspot. It has worked perfectly. However I think verizon has grown to hating me... I use to have no problems with my phone, then when I moved here at the beginning of February and started using a mobile hotspot on my unlimited things started getting bad. The first half of February was fine, till I hit about 50GB of usage.... My internet started cutting out like crazy and dropping me at randoms times and I would have to reboot. February I ended up with 91GB used. My phone has been steadily getting worse and worse connection wise with the drops. The thing Is when this would happen I would still have internet, just nothing would respond...
Now, the DNS doesnt respond AT ALL with anything but google.com. It is ridiculous. When my tether is up and I try to connect my xbox, it says that my DNS server is not receiving the XBOX live server names... Hardly anything works with it now. If I try to go to websites, it just sits there and then times out. Netflix, youtube, hulu, and spotify all dont work. They tell me I have no internet connection, yet when I run a speed tests it tests fine. This is getting annoying.
When I took my phone to verizon she told me to leave it there and she will call tech support for me... Reluctantly I left it there. Turns out her solution was to install Jellybean for me. How kind.... Now not only does my DNS not work, ALL HOTSPOT APPS ARE BLOCKED.....
So what do I do? All I need is working internet and a working mobile hotspot. If I root on JB will they work again? I know If I root I can at least change my DNS to googleDNS right? I just need help...
Click to expand...
Click to collapse
i don't know much about hotspot, but rooting your phone will open several doors and oportunities, maybe you can find a solution...

[Q] Have good LTE signal and apps wont utilize. any ideas?

Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Click to expand...
Click to collapse
Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
Click to expand...
Click to collapse
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
Click to expand...
Click to collapse
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
Click to expand...
Click to collapse
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
Click to expand...
Click to collapse
Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
Click to expand...
Click to collapse
I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
Click to expand...
Click to collapse
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Click to expand...
Click to collapse
HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.

High ping/slow internet on mobile network

Hi,
I'm having issue since I received the phone a week ago. Internet on mobile network is slow and high ping. As a consequence the apps are slow and some even give errors.
I factory reset the phone and no luck. The funny thing is that when I'm using a VPN everything works. What could it be?
Spoke to my service provider and they said is nothing wrong with the internet that they provide. Also, on WiFi there is no problem.
Please help.
bladerara1 said:
Hi,
I'm having issue since I received the phone a week ago. Internet on mobile network is slow and high ping. As a consequence the apps are slow and some even give errors.
I factory reset the phone and no luck. The funny thing is that when I'm using a VPN everything works. What could it be?
Spoke to my service provider and they said is nothing wrong with the internet that they provide. Also, on WiFi there is no problem.
Please help.
Click to expand...
Click to collapse
If it's working with VPN is probably something about country restrictions or even operator restrictions. (Obviously they will say always that all is Ok from their side...)

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