I have an Evo 3D that I was given for Christmas last year (Sprint $50 deal), and it's been a great phone. My first 3D had an overheating problem, and I took it into the store, at which they told me I had to wait for them to ship in a new one since they don't keep them on hand... So after a week of having a half-working phone, I got the new one. The capacitive buttons were inconsistently lit, but that was no big deal to me, and the phone's been pretty good to me for the past 8 months or so...
Anyway, recently my screen has gotten a p-spot (a dot that appears lighter than the rest, especially on white) on the screen, and when tilted to the top or bottom, there are wavy lines on the LCD (again, best shows up on white). I would like to get a new one or maybe an upgrade. I'm still under warranty, and my father purchased insurance on the phone. I only have certain concerns because the charging port on my father's phone broke and he had to get it replaced. Again, none of the local sprint stores in my area (Dallas) have 3VO's in stock (I'm guessing that means both new and refurb from what I've read), and told him they would only either give him an Evo 4g (NOT LTE) or an SII 4g touch, and he STILL had to pay the deductible... Needless to say, he went with the SII.
I don't really want the SII, because that would basically be just giving up the 3D feature for a slightly larger screen, a lower resolution, 1080p recording vs 3D 720p, and a crappier OS (I'm mixed on HTC Sense, but I HATE Touchwiz UI), not worth it in my book (although an LTE or an SIII would, obviously)...
Maybe I should just go through HTC directly..? I wouldn't mind having the ~$300 charged to my CC to be reimbursed while I wait for it to ship if it meant getting an Evo 4g LTE (I've done that with my inspire 4g before).
What's my best plan of attack on this, or should I just give up hope and accept that I will get an SII
TL;DR: I have a 3VO with a minor manufacturing defect. My phone is under warranty and insured. My dad's 3VO broke, he went through insurance and got an SIIE4GT. To me that's a downgrade, do not want. I want a 4g LTE (or SIII, but that's a dream). How should I approach this? Sprint, or HTC, or what?
Try and see if they give you another 3d. It's hit or miss. From what I've read, I doubt they'll give you an upgrade. But you could ask.
Posted with Tapatalk 2
Assuming the 3d you got replaced was a refurb. If that's the case, those only come with 90 day warranties.
So your only options are to pay the deductible and get a replacement through Asurion, or to ask sprint for an early upgrade and pay for a new phone.
sitlet said:
Assuming the 3d you got replaced was a refurb. If that's the case, those only come with 90 day warranties.
So your only options are to pay the deductible and get a replacement through Asurion, or to ask sprint for an early upgrade and pay for a new phone.
Click to expand...
Click to collapse
I think it was new because I got it from sprint directly and they said it was new since I reported it within the first week... The phone had all the screen film, was unscratched and everything and the box was even sealed with the sticker...
2Rs2Ns said:
I think it was new because I got it from sprint directly and they said it was new since I reported it within the first week... The phone had all the screen film, was unscratched and everything and the box was even sealed with the sticker...
Click to expand...
Click to collapse
In that case, the phone would carry the full 1 year warranty from the purchase date of the original, meaning you are still in warranty. Dead spots on the screen are hardware failures, so as long as the phone has no physical or water damage, any sprint corporate store should order you a refurb 3vo.
Related
I purchased a Touch Pro 35 days ago from Sprint. The phone just completely died, and sprint is telling me to contact Assurion for a replacement since the 30 day return period is over.
Does anyone know if Assurion is sending out refurbished or new Touch Pros? Is the Touch Pro so new that refurbs have not actually been made yet?
It would be a shame if I receive a refurbished phone, when just last month I paid alot of money for a new one.
I appreciate any and all replys
the phones that is being sent out is new that is what my replacment was
Who cares?
The truth is with any htc slide phone you get you will end up replacing it at least yearly because they just don't last. They put new casings without scratches, just the internals are refirbs. And when that one wears out it will be time to upgrade anyway.
Asurion will probably tell you to go back to Sprint. You should only be getting a replacement from them if you have a non-warranty issue. If the phone refuses to boot, and there's no signs of damage (outside of normal wear-and-tear), then it's a warranty issue and Sprint should either replace it or send it out to be repaired.
I work as a tech in a Verizon Wireless, and have seen Asurion refuse to replace phones for warranty problems. Their replacements are definitely refurbished, and I've even seen franken-phones come from them (phones built from parts from more than one model of phone!).
I'd suggest calling Sprint again and tell them to get off their butts and honor your warranty.
CmdrThisk said:
Asurion will probably tell you to go back to Sprint. You should only be getting a replacement from them if you have a non-warranty issue. If the phone refuses to boot, and there's no signs of damage (outside of normal wear-and-tear), then it's a warranty issue and Sprint should either replace it or send it out to be repaired.
I work as a tech in a Verizon Wireless, and have seen Asurion refuse to replace phones for warranty problems. Their replacements are definitely refurbished, and I've even seen franken-phones come from them (phones built from parts from more than one model of phone!).
I'd suggest calling Sprint again and tell them to get off their butts and honor your warranty.
Click to expand...
Click to collapse
Sprint often tries to dodge doing the warranty work, but I agree this is probably a warranty issue, that should be handled as such. If Sprint won't do it HTC can be reached directly, the HTC warranty contact information is in the back of the manual that came with your Touch Pro.
But people who have received Touch Pro replacements via Asurion have been getting brand new devices.
I'd press for a warranty replacement, simply because there won't be any deductible involved in warranty repair/replacement.
It's always better to get new instead of refabs. Think of new car versus used car .
Warranty
Verizon warranties their phones for a year if it isnt damaged. As long as its a manufacturer defect i think sprint should warranty it. Ive had HTCs for about 3 years now. The only ones that i had to replace was my Titan when it flew off the trunk of a car. And the ones assurion sent me were junk. the charging ports were out of them. So i made them send me a new one.
I too would contact sprint and ask them to do a warranty replacement. Provided you don't have any water damage etc ... If it just quit working it should be covered. If you damaged it, then contact assurion.
CmdrThisk said:
Asurion will probably tell you to go back to Sprint. You should only be getting a replacement from them if you have a non-warranty issue. If the phone refuses to boot, and there's no signs of damage (outside of normal wear-and-tear), then it's a warranty issue and Sprint should either replace it or send it out to be repaired.
I work as a tech in a Verizon Wireless, and have seen Asurion refuse to replace phones for warranty problems. Their replacements are definitely refurbished, and I've even seen franken-phones come from them (phones built from parts from more than one model of phone!).
I'd suggest calling Sprint again and tell them to get off their butts and honor your warranty.
Click to expand...
Click to collapse
i work as a tech for sprint...he's right...it should be replaced in store if you havent damaged it
he could be living in a non corporate area and that kiosk/dealer/affiliate may not be able to do warranty swaps
Assurion did right by me
Back in January I had to get my Titan replaced after the USB port was damaged. When I called it in to Assurion, I was told that they had no Titans available, "would I mind if they sent me a Touch Pro instead?" Nope, not at all. Paid my $50 deductable and got a shiny brand new TP in the mail 2 days later.
Sorry to hear of the poor experience some of you have reported, but I must say they treated me first class.
NOW's the Time!
SMiLEsCRiES said:
I purchased a Touch Pro 35 days ago from Sprint. The phone just completely died, and sprint is telling me to contact Assurion for a replacement since the 30 day return period is over.
Does anyone know if Assurion is sending out refurbished or new Touch Pros? Is the Touch Pro so new that refurbs have not actually been made yet?
It would be a shame if I receive a refurbished phone, when just last month I paid alot of money for a new one.
I appreciate any and all replys
Click to expand...
Click to collapse
Look good man this is what it comes down to. Call up Asurion before March is up. In April the price for elite phones like our TP, will go from 50, to 100! If your phone so much as flashes a pixel in the wrong way, send it in NOW! Sprint is soo beautiful for this! Because they are changing the terms of the TEP we all get $400 dollar plus phones for $50. They don't only send you a phone and a charger, they send you the whole deal!
I'm using the phone and my reception has skyrocketed from the Mogul! I'VE HAD 450 KB/s TRANSFER RATES WITHOUT 5 BARS! This has, for me, solidified my continuing (once flagging) partnership with Sprint. I love e'm now; probably until I have to talk to a customer service rep, but hey it's not like Verizon, the #1 CDMA supplier (And there is no way in hell I could do GSM with their out of whack version of 3G) is any better, they're actually worse!
Do it now. Don't be caught after the fact having to pay more for what you could have gotten now, for less.
Asurion prices
I sell VZW. And so far we have not been told about any price changes to our deductiples for tier 2 phones. I just actually had mine replaced (due to a cracked screen) with saturday delivery for $50. and there was no notice in the box from asurion either. And they sent me a brand new in the box.
I got my Mogul replaced with a TP a few weeks ago. A letter, or booklet I should say, came from Assurion a few days later. It outlined the new deductibles for pretty much all the high end phones. I don't know where it is and can't remember if it was only Sprint specific. I do know that it had something in there saying to get a complete list of phones go to Sprint's website. That's not to say that it didn't say anything about other carriers. I just don't remember. Either way, sometime in early to mid April, the deductible is going up to $100 for high end Sprint phones.
On another thread, I was discussing my HTC Flyer's chipped screen. To my surprise, they not only covered the screen under warranty (after confirming the screen was easily damaged with the pen), they also overnighted everything via Fedex. When I called in, there was no wait on the line and someone called back to make confirm everything was OK. So shout out to HTC -- that is frigging phenomenal support.
This stands in stark contrast to the relatively lousy support most carriers will give you. Screwed up contracts, slow replacements, and when they do cover your phone under warranty, the stick you with a refurb.
I wish I could just buy unlocked phones directly from HTC, so I could get their out-of-this-world support!
kkinder said:
On another thread, I was discussing my HTC Flyer's chipped screen. To my surprise, they not only covered the screen under warranty (after confirming the screen was easily damaged with the pen), they also overnighted everything via Fedex. When I called in, there was no wait on the line and someone called back to make confirm everything was OK. So shout out to HTC -- that is frigging phenomenal support.
This stands in stark contrast to the relatively lousy support most carriers will give you. Screwed up contracts, slow replacements, and when they do cover your phone under warranty, the stick you with a refurb.
I wish I could just buy unlocked phones directly from HTC, so I could get their out-of-this-world support!
Click to expand...
Click to collapse
Agreed. I've had plenty of problems with Verizon in the past. I went through 6 (yes 6) Eris' before finally telling Verizon enough was enough. They wanted to put me into a refurbished Incredible and I told them exactly where they could put it. I literally had to tell them that either they replace my phone with a brand spanking new one out of the box or that I was going to another carrier with the other 4 members on my family share plan. Needless to say, they acquiesced to my request.
*If I have helped you, please don't forget to hit the 'thanks' button!*
Sent from my Inc
kkinder said:
On another thread, I was discussing my HTC Flyer's chipped screen. To my surprise, they not only covered the screen under warranty (after confirming the screen was easily damaged with the pen), they also overnighted everything via Fedex. When I called in, there was no wait on the line and someone called back to make confirm everything was OK. So shout out to HTC -- that is frigging phenomenal support.
This stands in stark contrast to the relatively lousy support most carriers will give you. Screwed up contracts, slow replacements, and when they do cover your phone under warranty, the stick you with a refurb.
I wish I could just buy unlocked phones directly from HTC, so I could get their out-of-this-world support!
Click to expand...
Click to collapse
Keep in mind even if you buy your device through a carrier, as long as it carries the HTC name on it, HTC still supports it. For example, a week after I got my HTC Evo (purchased at Radio Shack), it fell out of my lap rather gently (a couple feet, not with any extra velocity). The LCD was damaged. Sprint would not take it back because I didn't buy it at the Sprint store and Radio Shack would take it back, but they had no replacements to exchange and didn't know when they'd get them (and at the time were calling people of waiting lists for new activations; no way I was going to get a callback for a replacement device from them). I called HTC and explained that the screen broke from a very simple drop, mailed it into their service center, and they replaced the screen, no big deal at all. Since then, I've had way worse drops (and I don't use a case), and the (replacement) screen is still pristine.
I also called them for Evo View help, and they definitely tried to help to the best of their ability for the 1xRTT problem.
mrrricky said:
Keep in mind even if you buy your device through a carrier, as long as it carries the HTC name on it, HTC still supports it. For example, a week after I got my HTC Evo (purchased at Radio Shack), it fell out of my lap rather gently (a couple feet, not with any extra velocity). The LCD was damaged. Sprint would not take it back because I didn't buy it at the Sprint store and Radio Shack would take it back, but they had no replacements to exchange and didn't know when they'd get them (and at the time were calling people of waiting lists for new activations; no way I was going to get a callback for a replacement device from them). I called HTC and explained that the screen broke from a very simple drop, mailed it into their service center, and they replaced the screen, no big deal at all. Since then, I've had way worse drops (and I don't use a case), and the (replacement) screen is still pristine.
I also called them for Evo View help, and they definitely tried to help to the best of their ability for the 1xRTT problem.
Click to expand...
Click to collapse
That's good to know. Thanks.
I have a Droid Incredible and for the past few months it has had a crack in the screen. However it wasn't that huge of a deal to me and I have yet to send it in for replacement.
My question is: now that there are talks of Verizon getting the Samsung Galaxy S II in the next few months, would I be able to turn my phone in for insurance and then pay a little bit more to get the SGSII or do I have to take the "phone of equal value"?
P.S. I am not trying to scheme anyone just would rather stick with the cracked DInc than pay $50, or whatever the deductible is, for a DInc2.
GatorsUF said:
I have a Droid Incredible and for the past few months it has had a crack in the screen. However it wasn't that huge of a deal to me and I have yet to send it in for replacement.
My question is: now that there are talks of Verizon getting the Samsung Galaxy S II in the next few months, would I be able to turn my phone in for insurance and then pay a little bit more to get the SGSII or do I have to take the "phone of equal value"?
P.S. I am not trying to scheme anyone just would rather stick with the cracked DInc than pay $50, or whatever the deductible is, for a DInc2.
Click to expand...
Click to collapse
unfortunately, asurion has a tiering system of what they call a 'matrix', (equivalent/comparable replacement). while i cant give you a 100%, im about 99.98% sure that the SGS2 isnt going to be a matrix for the Dinc... i work for sprint, and have an evo. the evo is coming up on end of life in the next month. they have started offering the nexus s 4g for it, but not the photon, or evo 3d, as they are tiered higher than the evo... sorry...
I'm not on T-Mobile just sharing some news since it involves HTC.
http://www.tmonews.com/2012/05/htc-amaze-4g-t-mobile-com-orders-delayed-due-to-htc-patent-battle/
via Infected 3D.
At least it shows there's still hope for the amaze..
Sent from my HTC_Amaze_4G using XDA
Called tmobile today to do a warranty exchange... They told me they had plenty phones left....
mymomma8 said:
Called tmobile today to do a warranty exchange... They told me they had plenty phones left....
Click to expand...
Click to collapse
Of course they do. A warranty exchange is mostly refurbished and like new phones. They are not new phones.
They dont have any new phones right now.
ITALIANNYC said:
Of course they do. A warranty exchange is mostly refurbished and like new phones. They are not new phones.
They dont have any new phones right now.
Click to expand...
Click to collapse
True... So does that mean that if i make a lost phone claim with assurion (tmobile's insurance company) they will not be able to get me an amaze and therefore would have to pick a new phone of equal value, persay, the Samsung galaxy s2?
I am aware that assurion always send a brand new phone with box and everything when phone is claimed lost, unlike the refurbished ones you sometimes get when you claim your phone damaged
There's another article that prevents htc from selling the HTC one X Due to legal battles with Apple that we're just announced today..
Pretty big blow to htc today as far as that's concerned
Sent from my HTC_Amaze_4G using XDA
mymomma8 said:
True... So does that mean that if i make a lost phone claim with assurion (tmobile's insurance company) they will not be able to get me an amaze and therefore would have to pick a new phone of equal value, persay, the Samsung galaxy s2?
I am aware that assurion always send a brand new phone with box and everything when phone is claimed lost, unlike the refurbished ones you sometimes get when you claim your phone damaged
Click to expand...
Click to collapse
I dont even think assurion sends you a new phone either. They are all like new or refurbished. Now your other question, I would personally assume that you should be able to get the next phone HTC has out, which would be the ONE s, but I doubt they would do that. Honest answer, I would assume if T-Mobile had no phones to send you, or assurion, I would think they would send either HTC radar, or more likely, the my touch 4g slide. Both of which I would not want and are downgrades.
ITALIANNYC said:
I dont even think assurion sends you a new phone either. They are all like new or refurbished. Now your other question, I would personally assume that you should be able to get the next phone HTC has out, which would be the ONE s, but I doubt they would do that. Honest answer, I would assume if T-Mobile had no phones to send you, or assurion, I would think they would send either HTC radar, or more likely, the my touch 4g slide. Both of which I would not want and are downgrades.
Click to expand...
Click to collapse
I highly doubt they would send him a windows phone. Now a mytouch slide, maybe. The slide isn't a bad phone, actually very nice. Just heavy/bulky due to the slide out keyboard.
If anything and no Amaze, I'd think a S2 would be shipped out.
Sent from my HTC_Amaze_4G using Tapatalk 2
asurion sent me a brand new phone in the box with headphones/charger/cable etc when I made a claim. That was back in november though, I'm sure as stock goes down they send out different stock, ie refurb. or trade ins etc.
and when you make a claim, you still pay a 'deductible' of sorts. With telus I had to pay 150 for the replacement, and considering the markup on phones, they still make money on every claim. Look at a $400 laptop, you think the amaze costs more to build then that? these phones are dirt cheap to make, with huge profit margins.
Have you seen what HTC stock is worth? needless to say, they're doing well
They sent you headphones? That's my biggest gripe with this phone is no headphones
Assurion isn't just TMobile it's also att and they send refurbs. When my g2 went out the only thing they offered was that dumbass sidekick...uh no thanks
Sent from my HTC_Amaze_4G using XDA
andy55 said:
asurion sent me a brand new phone in the box with headphones/charger/cable etc when I made a claim. That was back in november though, I'm sure as stock goes down they send out different stock, ie refurb. or trade ins etc.
and when you make a claim, you still pay a 'deductible' of sorts. With telus I had to pay 150 for the replacement, and considering the markup on phones, they still make money on every claim. Look at a $400 laptop, you think the amaze costs more to build then that? these phones are dirt cheap to make, with huge profit margins.
Have you seen what HTC stock is worth? needless to say, they're doing well
Click to expand...
Click to collapse
When I made a claim for a broken HD2 very close to the release of the HD2 Asurion sent me a brand new unit in the box with everything, as described above. I'm sure in that time period when a phone model is very new they just don't have refubs available yet. After a few weeks they start to build up an inventory.
Rob
I did a claim on my Cliq and got the Sidekick 4G for my daughter. It was brand new even included a new Sim card... however if they did not have the Amaze if I were to put in a claim I would not want a sidekick LOL
I did a claim with assurion when my htc sensation screen broke back in January. They told me the htc sensation was out of stock and they sent me a refurbish htc amaze. It was crap !! Kept power cycling and finally refused to power on yesterday morning. I called and got really upset because the t Mobile rep was speaking to me like I was stupid so I asked for a supervisor and they sent me a new white amaze in the box with everything. Was really surprised that I got it today at noon. I usually don't get angry and I didn't even ask for a new phone.I actually said I want a refurb that actually works.
Sent from my HTC_Amaze_4G using Tapatalk 2
Brooklyn8807 said:
I did a claim with assurion when my htc sensation screen broke back in January. They told me the htc sensation was out of stock and they sent me a refurbish htc amaze. It was crap !! Kept power cycling and finally refused to power on yesterday morning. I called and got really upset because the t Mobile rep was speaking to me like I was stupid so I asked for a supervisor and they sent me a new white amaze in the box with everything. Was really surprised that I got it today at noon. I usually don't get angry and I didn't even ask for a new phone.I actually said I want a refurb that actually works.
Sent from my HTC_Amaze_4G using Tapatalk 2
Click to expand...
Click to collapse
Yesterday & you got it today? So where are the 2 new Amaze's I ordered last week Tmo?
WG5516 said:
Yesterday & you got it today? So where are the 2 new Amaze's I ordered last week Tmo?
Click to expand...
Click to collapse
T-Mobile is out of stock of the Amaze. He didnt get that from T-Mobile themselves. First of all, they dont even sell the White amaze anymore. He got it from Asurion. If I were you, id call back up T-Mobile and make them give you the ONE S and make them pay the difference for them not having any left. I know they offered to do that with me last month when I first got the amaze and wanted to sent it back for a new one due to screen bleed.
Even though it was in the box and everything. I still dont think it was new. Even the refurbs come with the stick on the front of the phone etc etc. They just add the unopened accessories in the amaze box.
Even if its not new, if you cant tell a difference and its perfect, no big deal anyway lol
So my E3D went south on me. In Developer Options I turned on the touch tracer and could see the phantom touches that were opening apps, dialing contacts, whatever shortcut was under the spot when it fired. Crazy.
So I unrooted, loaded the current RUU, and headed to the Sprint repair location by my house.
They looked at it and confirmed the problem. Dude said, "Well, we have replacement parts so we can replace the screen. Or, if you want, we can swap it for the Evo4g LTE." I didn't think I heard him right, so I paraphrased it back to him. Yup. Incredible. Sprint was really getting on my nerves, but they won my heart back with that move.
Just wanted to share my experience - I hope everyone gets similar treatment when the time comes.
That's lucky! I took mine in last month and they replaced the screen. But, I like my 3D and LTE is not online here yet, so maybe it's better that I kept my 3D anyway.
Must be nice.. I've been through like 7 or 8 3ds and their only offer is another crappy refurb or a downgrade.
Sent from my PG86100
Same thing happened to me! Except it was a list given to me. The last phone was the EVOLTE and my face lit up!
I'm loving the LTE. I miss the Evo 3D only cuz aside from the digitizer issues it was a good phone to me.
The screen and battery on this is a huge improvement. I can upgrade again in July but will probably wait till end of the year or maybe next year.
Whoever had digitizer problems just keep trying. I know it helps if you have insurance.
Sent from my EVO using xda app-developers app
My 3d has been having problems keeping a consistent wifi or 3g connection the past few weeks. Sprint has sent me 6 replacements, all have been broken (one bad screen, one wouldnt turn on, one the digitizer didnt work etc). I got tired of having to take each one into the store just to have them verify that it was broken. I told them I wanted a new phone, not a refurbished crap phone. The guy checked his computer, and said they could offer me a Galaxy S2 (yes, a 2) or an evo 4g (the old one, not the LTE). I told him there is no way they are giving me a phone that's over 2 years old. He talked to his manager, and he said the same thing, that's all they could offer me.
I called Customer care to see what they would offer, even threatened to cancel my account. They told me I would have to contact Asurion and pay the deductible to get another replacement (and it would be a refurb). I can't believe Sprint is turning me to them to handle their business, since they can't do their jobs themselves. AND trying to make me PAY to get a warranty replacement.
I actually bought my EVO 3D with a bad screen for $20 and replaced it with a good quality screen for $30. Funny thing is, the EVO 4G LTE went on sale for the price of free (2year contract) 2 days later here. I snagged one for my wife but decided to hang on to the 3D. I'll honestly say the only improvement i care about on the LTE is the battery. It's nice that it's light, and the screen is slightly bigger but i think I'll wait till they put out the next evo or HTC phone that has a quad core or something much better.
And this was for free?? or through asurion, I've got two 3vo's that are broken right now, Mine has digitizer problems and my lady's has a shattered screen. Will asurion replace the broken screen one for the hundred bucks with the 4g lte?
And is there a chance mine will be replaced with a 4g lte for free?
---------- Post added at 03:28 PM ---------- Previous post was at 03:27 PM ----------
And who has the ICS 2.89 RUU, I can't find it for ****.
Can't_Live_Without_My_Evo said:
And this was for free?? or through asurion, I've got two 3vo's that are broken right now, Mine has digitizer problems and my lady's has a shattered screen. Will asurion replace the broken screen one for the hundred bucks with the 4g lte?
And is there a chance mine will be replaced with a 4g lte for free?
---------- Post added at 03:28 PM ---------- Previous post was at 03:27 PM ----------
And who has the ICS 2.89 RUU, I can't find it for ****.
Click to expand...
Click to collapse
I guarantee you will get a refurb 3d. I just called Asurion today and according to them, they have "tons" of refurbed 3d's.
I took mine into a sprint store for the digitizer and had just dumped a sock rom on it but still had the unlocked bootloader and everything. They replaced the digitizer and even replaced the entire shell. They basically put my board into a new phone. Even joked with me about my boot up screen(android pissing on an apple)
Sent from my Evo 3D CDMA using xda premium
akin175 said:
I actually bought my EVO 3D with a bad screen for $20 and replaced it with a good quality screen for $30. Funny thing is, the EVO 4G LTE went on sale for the price of free (2year contract) 2 days later here. I snagged one for my wife but decided to hang on to the 3D. I'll honestly say the only improvement i care about on the LTE is the battery. It's nice that it's light, and the screen is slightly bigger but i think I'll wait till they put out the next evo or HTC phone that has a quad core or something much better.
Click to expand...
Click to collapse
http://www.intomobile.com/2012/12/0...s4-pro-13mp-camera-and-unibody-aluminum-case/
My upgrade is in June so I'll definitely be getting one of these.
It seems like HTC is switching to Q1 and Q3 launches to beat out Samsung.
Oh and OP gratz on getting an EVO LTE!
o0adam0o said:
Whoever had digitizer problems just keep trying. I know it helps if you have insurance.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I have tep coverage.... They don't seem to care. And the list of phones they were offering was horrible for me. Evo 4g, Evo shift, epic, and conquer... All if which came out before the 3d, have lower resolution, half the ram, single core processors, and.. oh yeah no 3d obviously but I don't really mind losing 3d if its a capable device. I asked about a gs2 and they wouldn't budge on that even. Been a customer for a decade and have 3 lines of service...
The latest refurb has horrid light bleed and the screen actually makes a sound when I press it back into the casing because it doesnt sit properly.
Hmmm. Looks like in off to download another ROM while roaming lol.
Sent from my PG86100
I have a bad digitizer too, so i went in to sprint with the vague hope of getting the LTE also. No luck, theyre sending me a replacement. But if i dont like it for any reason im just gonna keep mine...
Sent from 3D A.W.E.S.O.M-O
Threads give me hope that when my EVO's digitizer finally gives in (it's getting really close to not working at all) I may be able to not roll the dice on a refurb EVO3d. I just don't want to go into refub hell, the unknown.... been there for a Moment lololololol. Although, couldn't they at least offer the Photon in lieu of a 3d? Damn.
jdawglx01 said:
Threads give me hope that when my EVO's digitizer finally gives in (it's getting really close to not working at all) I may be able to not roll the dice on a refurb EVO3d. I just don't want to go into refub hell, the unknown.... been there for a Moment lololololol. Although, couldn't they at least offer the Photon in lieu of a 3d? Damn.
Click to expand...
Click to collapse
You would think they could.... But no. And seriously..... I haven't gotten what I would call a good quality refurb yet.
Every single one the screen has been loose, jacked up power buttons, cases literally bulging apart... And all they wanna do is send another pos or downgrade me. I used to brag about how great they were and in all honesty I've been telling people to stay away since they started treating me like this.... Their customer service used to be what kept me in lieu of their ****ty coverage and slow network speeds.
Sent from my PG86100
By the way of additional information - when I scheduled my appointment online with the Sprint repair center, I included information that my phone was critical for my job (which is true) so, possibly, that played into their decision to upgrade my phone.
Hope this information is useful to someone.
I'll give that a shot... My digitizer started acting up today ironically..... Phantom touches and I have to power cycle it occasionally just to get a response.
Sent from my PG86100
Sprint doesn't really care about the rooted phone... When I was a tech for them, I still did the repair and or replacement. I just wanted the customer to be honest with me. Either case its their job they have to repair it. TEP is not effected by root.
Sent from my KFTT using xda app-developers app
kiewee3 said:
http://www.intomobile.com/2012/12/0...s4-pro-13mp-camera-and-unibody-aluminum-case/
My upgrade is in June so I'll definitely be getting one of these.
It seems like HTC is switching to Q1 and Q3 launches to beat out Samsung.
Oh and OP gratz on getting an EVO LTE!
Click to expand...
Click to collapse
Now that's what I'm talking about Q1 is right around the corner and for sure be worth waiting for.
Well my digitizer has become much worse over the last couple days so I had to do something :-/
So I called customer service and was told that they'd replace my EVO3d... But it'll be 5-7 days on back order. The rep said she had to offer an EVO but acknowledged that it is not an even trade. They wouldn't give me other options. I have insurance but so I figured this is the cheapest way out for now. They waived the $35 fee, or so they said. Last time I did this with a Moment, they said the same thing about being back ordered and a box arrived early with a shiny Transform... So we'll see. My contract is up in 6 months, almost made it!
jdawglx01 said:
Well my digitizer has become much worse over the last couple days so I had to do something :-/
So I called customer service and was told that they'd replace my EVO3d... But it'll be 5-7 days on back order. The rep said she had to offer an EVO but acknowledged that it is not an even trade. They wouldn't give me other options. I have insurance but so I figured this is the cheapest way out for now. They waived the $35 fee, or so they said. Last time I did this with a Moment, they said the same thing about being back ordered and a box arrived early with a shiny Transform... So we'll see. My contract is up in 6 months, almost made it!
Click to expand...
Click to collapse
Let me know what they do for you.... I'm really curious because I'm about to make that same call (again)
Sent from my PG86100