I recently had my Evo 3D replaced by HTC. Here's the error I get when attempting to unlock the device:
sending 'unlocktoken' (0 KB)...
OKAY [ 0.151s]
writing 'unlocktoken'...
FAILED (remote: unlock token check failed)
finished. total time: 0.160s
I've tried it many times, rebooted my computer, rebooted the phone, gotten the unlock token and unlock_code.bin about a dozen times to no avail. I believe the problem occurs due to a mismatch in the IMEI/serial of the replacement motherboard. I've searched for workarounds to this problem, but haven't found anything applicable to the Evo 3D. Here's a similar thread for the HTC Sensation. My understanding is that if there's a temporary root, I could use the jbear wire trick and get S-OFF; is anyone familiar with a solution applicable to the Evo 3D?
I came across this thread as well and ramjet73 suggests there isn't a workaround (special thanks to ramjet for his contribution to the community, you've been a great help as I've spent hours reading through these forums). He recommends contacting HTC support. Unfortunately, from what I've read from of others with this problem on other devices, HTC support is of no help...sending them in circles. If this is my only option, I'll give it a shot, but I'm curious if there's a temporary root available that I've overlooked or an alternative solution to work around this issue.
Thanks.
Unfortunately, I do not know of any method of gaining temp root. As you have stated before. I know that temp root only works when the phone is on and disappears when you turn off your phone. I believe your phone has to be in fastboot to do the wire trick so that defeats the whole purpose to begin with. My suggestion to you, if you have insurance on your phone is to "accidently" drop your phone a few times until it don't work no more and get a replacement from asurion. Hopefully if you go this route the phone you get will not have a motherboard replaced in it. Retry the unlock method then. Hopefully that works for you. All in all its only a one day wait if you do this on a weekday. Sorry I couldn't help you out in another way you intended for.
Related
? for all yall, Im trying to unlock my evo 3d using the htc method, but when i put in C:\Users\user>cd\android
C:\Android>fastboot oem get_identifier_token
it tells me its waiting on devices. is there a certain time it takes to get that code or what.
whitetiger2429 said:
? for all yall, Im trying to unlock my evo 3d using the htc method, but when i put in C:\Users\user>cd\android
C:\Android>fastboot oem get_identifier_token
it tells me its waiting on devices. is there a certain time it takes to get that code or what.
Click to expand...
Click to collapse
The only two potential issues I can see are, device should be in fastboot mode, but the HTC unlocking guide/steps will have advised this and if you're on windows, will need the correct drivers loaded, but the HTC unlocking guide/steps should have advised this also.
When i ran this command, it took about 3-4 seconds to complete. I followed each setup of the guide posted on HTC's web site. If you're experiencing issues with HTC's unlock method I would suggest referring to their troubleshooting tips.
I also ran the command from Linux so I didn't have to deal with any drivers. Hope that helps and good luck!
Just as the title states...
I have completed the process on the HTCDev site many many times. The process itself works fantastic. Each step responds exactly how they state it should. I submit the token code and get a Bin file. Using fastboot to flash the Bin file results in the phone prompting me to unlock the bootloader. I select yes using the volume up and then hit power. The phone powers off and reboots restoring everything to factory. So it would seem that everything works correctly. I get no error messages during the process. I get nothing but the results that I should be expecting...EXCEPT...
The bootloader remains locked.
I'm beyond frustrated at this point. I've followed every single set of instructions just thinking maybe there's a step missing in one of them. Yet they all perform the same. End result...Bootloader still locked. No idea what is going on. Called HTC Tech Support and they weren't any help at all. Basically they said to leave a comment on the HTCDev site.
Any ideas???
Have you tried flashing anything even though it still says locked? It is a longshot, but there is a chance it is unlocked but just still says locked.
rultin said:
Just as the title states...
I have completed the process on the HTCDev site many many times. The process itself works fantastic. Each step responds exactly how they state it should. I submit the token code and get a Bin file. Using fastboot to flash the Bin file results in the phone prompting me to unlock the bootloader. I select yes using the volume up and then hit power. The phone powers off and reboots restoring everything to factory. So it would seem that everything works correctly. I get no error messages during the process. I get nothing but the results that I should be expecting...EXCEPT...
The bootloader remains locked.
I'm beyond frustrated at this point. I've followed every single set of instructions just thinking maybe there's a step missing in one of them. Yet they all perform the same. End result...Bootloader still locked. No idea what is going on. Called HTC Tech Support and they weren't any help at all. Basically they said to leave a comment on the HTCDev site.
Any ideas???
Click to expand...
Click to collapse
Since it's getting wiped anyway, exchange the phone for a new one.
MrSmith317 said:
Since it's getting wiped anyway, exchange the phone for a new one.
Click to expand...
Click to collapse
I second that, I had a problem Unlocking my Rezound, I called HTC they said they dont replace phones and to call VZW. I called VZW told them that HTC told me to call for a replacement, they gave me a hard time. I told them as a developer, not being able to unlock my phone is a detrimental to my livelyhood. They sent me a refurb (standard) and I had no problems unlocking it. I posted my saga over in general you can see it here http://forum.xda-developers.com/showthread.php?t=1416472
Trying to unlock my Rezound through HTCDev. I have tried a dozen times following directions and rechecking directions and then rechecking them again. This is what I get:
Error Code: 173.
Error Reason: Check Rule Fail with exception
any idea what causes that error code? I tried to research it but the only mentions of it seem to be from today which makes me wonder if it could be a problem with the website.
doug260 said:
Trying to unlock my Rezound through HTCDev. I have tried a dozen times following directions and rechecking directions and then rechecking them again. This is what I get:
Error Code: 173.
Error Reason: Check Rule Fail with exception
any idea what causes that error code? I tried to research it but the only mentions of it seem to be from today which makes me wonder if it could be a problem with the website.
Click to expand...
Click to collapse
Same issue here
Sent from my ADR6425LVW using Tapatalk
I'm having the same problem as well, also on a Rezound. I second the "problem with the web site" theory.
check my twitter. i am talking to them through there about it.
twitter.com/jmz_software
I'm currently getting this error too when trying to unlock an evo 3d. It must be a website issue.
update
https://twitter.com/#!/htcdev/status/164818807561523200
I'm also having the same problem while trying to unlock my Wildfire S. I hope is a website problem.
Same problem on a rezound
I've been experiencing the same problem for the last few hours. I've tried every troubleshooting step I can think of, Uninstalled, downloaded new, and reinstalled the Android SDK and HTC Drivers. Swapped my extended battery out for the standard battery and vice versa, just in case that was somehow affecting the token.
No improvement.
I did notice that each time I run
Code:
fastboot oem get_identifier_token
I get a unique Token in response. In over twenty tries it seemd to be different each time. Is that typical?
psolowes said:
I've been experiencing the same problem for the last few hours. I've tried every troubleshooting step I can think of, Uninstalled, downloaded new, and reinstalled the Android SDK and HTC Drivers. Swapped my extended battery out for the standard battery and vice versa, just in case that was somehow affecting the token.
No improvement.
I did notice that each time I run
Code:
fastboot oem get_identifier_token
I get a unique Token in response. In over twenty tries it seemd to be different each time. Is that typical?
Click to expand...
Click to collapse
Yes, its a different token each time you run it.
Thanks for the confirmation!
I appreciate your confirmation that the Token is unique each time it is run. I didn't notice clear information about that on other forums.
Looks like the Tweets are active @HTCdev on the 173 issue. Hopefully we will see resolution soon, I'm excited to try an ICS ROM.
Thanks, I have the same issue...
Figures the day I finally decide to root my Rezound and install ICS something goes wrong...
Same thing here also, I called HTC but I didnt get anywhere. They said they would create a trouble ticket and somebody will contact me within 10 days.
So got this error on my buddies device because he did the update before I could tell him not to. (Whoops) anyways, I still have my unlock code from when I unlocked mine. Can I use that and be good? Thanks for any insight community.
Sent from my Re-ZiZzLe
dopediculous said:
So got this error on my buddies device because he did the update before I could tell him not to. (Whoops) anyways, I still have my unlock code from when I unlocked mine. Can I use that and be good? Thanks for any insight community.
Sent from my Re-ZiZzLe
Click to expand...
Click to collapse
Should work fine
dopediculous said:
So got this error on my buddies device because he did the update before I could tell him not to. (Whoops) anyways, I still have my unlock code from when I unlocked mine. Can I use that and be good? Thanks for any insight community.
Sent from my Re-ZiZzLe
Click to expand...
Click to collapse
The update has nothing to do with it, I just got a replacement phone today and it had hboot 2.10 on it, and it didnt work. I updated to hboot 2.11 and same thing.
I just got my Rezound in today.
I'm getting the same error from the site as well. I got mine from Costco in the mail because they were out of stock at the store.
I guess I am waiting this out to see what happens.
As a note, I have not activated the phone yet. Just left it in the charger for a bit, then tarted my unlock phase. Not sure if this is related, but, merely trying to provide some more info to the issue.
Update from @htcdev:
"@teletype3 @con247 @JMZ_software Hi all - we did find an issue and have escalated this to find the cause of the problem."
EDIT: It's working now!
"Token Submitted Successfully!
You've been sent an email with your unlock key as a file attachment. Please review this email for further instructions and a link to complete the Bootloader process."
And I did indeed get my Unlock_code.bin.
Possibly fixed
I was just able to to successfully submit a token and was sent a .bin file in response. I've just pushed the file to my phone..
Code:
fastboot flash unlocktoken Unlock_code.bin
..confirmed my choice to unlock, and am rebooting now.
I got the same error yesterday night and stayed up the whole night trying to resolve the problem, finally it turns out to be caused by the website itself, holy ****.
psolowes said:
I was just able to to successfully submit a token and was sent a .bin file in response. I've just pushed the file to my phone..
Code:
fastboot flash unlocktoken Unlock_code.bin
..confirmed my choice to unlock, and am rebooting now.
Click to expand...
Click to collapse
I have a question. I recently had a hard drive crash and lost my Unlock_code. is there a way to get a copy of it? Can I repopulate a new one from HTCDev?
Thanks in advance!
I have the phone in Bootloader mode (holding down power and volume down keys). I have all the required software installed. I use the command prompt to get my token and copy the info into the requisite slot in the HTC website window and when I hit the continue button I get an error message "Error Code: Invalid Bootloader Token Length.
Error Reason: The submitted Token appears to be the wrong length and won't work"
I have tried multiple times on two different computers. Always the same error. It is 7:30 pm EDT. I need help cuz I may be running out of time.
DiggerG said:
I have the phone in Bootloader mode (holding down power and volume down keys). I have all the required software installed. I use the command prompt to get my token and copy the info into the requisite slot in the HTC website window and when I hit the continue button I get an error message "Error Code: Invalid Bootloader Token Length.
Error Reason: The submitted Token appears to be the wrong length and won't work"
I have tried multiple times on two different computers. Always the same error. It is 7:30 pm EDT. I need help cuz I may be running out of time.
Click to expand...
Click to collapse
You aren't copying it right. Read the instructions and ensure you are only copying the information it wants
Sent from my HTC One using xda premium
Finally got it to work, but I'm not sure what I did differently. Put Command prompt window next to website window and that did it, but don't know why. Anyhow I have my email.
And I'm unlocked!!!
mine is stuck at waiting for device after i put in the command. Is there anyway anyone can send me the fastboot, adb, and adbwinapi.dll they used? I'm wondering if mine just isn't the right one but they should be. also i have the phone hooked up first and then go into fastboot and it says fastboot usb before i type in the command
thanks for any help
What do you mean "Stuck waiting for device after I put in the command"? If you pm me an email address, I can send the files tonight when I return from work.
DiggerG said:
What do you mean "Stuck waiting for device after I put in the command"? If you pm me an email address, I can send the files tonight when I return from work.
Click to expand...
Click to collapse
I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you
brom66an6 said:
I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you
Click to expand...
Click to collapse
The device isnt connected properly to the computer. Make sure you open your command prompt in the android folder and have the files within the same folder (i did this on OS X)
And then check to make sure you the computer recognizes the phone with
fastboot devices
You should see your device listed if it is connected properly.
brom66an6 said:
I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you
Click to expand...
Click to collapse
Did you install the HTC Sync Manager or install the HTC USB drivers from another source? Your phone won't be detected until you have the drivers installed. (I'm assuming you're using a Windows computer)
brom66an6 said:
mine is stuck at waiting for device after i put in the command. Is there anyway anyone can send me the fastboot, adb, and adbwinapi.dll they used? I'm wondering if mine just isn't the right one but they should be. also i have the phone hooked up first and then go into fastboot and it says fastboot usb before i type in the command
Either need htc drivers or your not in fastboot usb/bootloader
thanks for any help
Click to expand...
Click to collapse
If your getting that error, you have fastboot and adb but you haven't installed htc drivers yet.
If you don't have fastboot/adb files you will get a unknow command error.
Sent from my SPH-L710 using Tapatalk 2
*edit - I got it taken care of now i uninstalled and reinstalled the drivers and it worked this time. Thank you everyone for the help.
has anyone received the "Error Code (10) A request for the USB descriptor failed" error message? i can't get my laptop to seen my device in fastboot mode. i've installed/uninstalled the HTC drivers but no change. weird part is that i can communicate with my device via ADB when booted normally. any suggestions would be appreciated.
Waiting (and waiting) for device
18th.abn said:
If your getting that error, you have fastboot and adb but you haven't installed htc drivers yet.
If you don't have fastboot/adb files you will get a unknow command error.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
I'm having exactly the same issue as brom66an6. fastboot starts, but never proceeds from "waiting for the device". If this is a driver problem, what drivers need to be installed on the phone?
what next??? I have the identifier token..
DiggerG said:
And I'm unlocked!!!
Click to expand...
Click to collapse
Great for you, I can't wait to get there myself.
It was late last night and I was one click away, but wan't sure how long until the next break stop would be, so I went to bed.
Now, I cannot recall what I was supposed to do. Can anyone please shed some light on the next instructions, I can no longer access these as I believe it was shown when you click to continue??
I have all the files/drivers and token placed in the same location on my drive and as a guess I've also copied the token .zip file to the SDcard on my HTC One X (vodafone stamped
I really wished they have a removable battery and media card support!! I have just purchased a new battery from eBay that proclaims a new chip on it that prevents overcharging. So that should be interesting, since the HTC charger is not a switching charger like my BlackBerry ones were.
What I want:
ROOT
a new clean/fast/efficient ROM, was thinking clockworkmod.
Since I have zero experience and limited time to troll through forums these days, I am really finding it hard to find a REALLY simple step by step guide to perform this. I know, it's not a simple proccess, I know, but perhaps just the steps in a efficient, simple list, overlooking stuff like backups etc, but perhaps a TIP to mention it would be a good idea as the next step will wipe everything etc
Thanks if you're still reading and perhaps WERE at my stage once before.
I'm sure custom ROMs are a personal preference, but any bad points about ROMs would probably be better than selling the good points.
CWM should be fine for my first attempt???
MANY thanks in advance for your time.
Steve.
[EDIT]
I'm now unlocked!!!!
I found the website that I was following, it is fantastic and just the right amount of simple for me.
Check it out...
www*droid-now*com/2013/08/htc-one-unlocking-bootloader-installing-custom-recovery-and-root/
Amazing Thanks..
DiggerG said:
Finally got it to work, but I'm not sure what I did differently. Put Command prompt window next to website window and that did it, but don't know why. Anyhow I have my email.
Click to expand...
Click to collapse
That sounds stupid... but it works, worked for me...
hi
i am trying to unlock the bootlaoder for my new htc m9
after i got the unloch_code, i receive this msg in cmd
target reported max download size of 800000000 bytes
sending 'unlocktoken' (0 KB)...
OKAY [ 0.009s]
writing 'unlocktoken'...
(bootloader) flash unlocktoken
(bootloader) [KillSwitch] : /dev/block/bootdevice/by-name/frp
(bootloader) [KillSwitch] Last Byte is 0X01, enable unlock
FAILED (remote: UnlockToken Verify Fail!!)
finished. total time: 0.038s
please help
what is missing ?
Can someone answer this
My htc one x9 gets recognized by my laptop everything works well
Lequired software is installed properly
And i try to type in fastboot devices and my phone appears to be in fastboot
But when i type fastboot oem get_identifier_token it says FAILED(remote:unknown command)
Finished.time:0.005
Plz im begging for help
Mine struck after the entry of code fastboot OEM get_identifier_token and my device is already detected and it's showing three dots "..." And that's it
Hey guys! Im having trouble unlocking my HTC One M9 (Sprint) with htc Dev.
I downloaded Android sdk, installed platform tools, i open command prompt window inside the platform tools folder
and I type adb devices, and it shows my device number and that it is connected. I reboot my phone into download mode, and I
type fastboot oem get_identifier_token and instead of showing me the token number i get
C:\Users\Rudy Molina\Desktop\platform-tools>fastboot oem get_identifier_token
...
(bootloader) [KillSwitch] : /dev/block/bootdevice/by-name/frp
(bootloader) [KillSwitch] Last Byte is 0X00, disable unlock
(bootloader) [KillSwitch] oem unlock Turn Off!
OKAY [ 0.020s]
finished. total time: 0.020s
C:\Users\Rudy Molina\Desktop\platform-tools>
I have no clue what to do.
I have tried it many times moved the folder around. uninstalled htc sync manager sdk manager and reinstalled. i get the same thing every time.
I recently did the ota update, not sure if that has something to do with it. So im now running
Android 5.1 sense 7
Please help me out. Im thinking about installing an RUU to have Android 5.0 and then trying the htc dev unlock.
I'm not sure but might have something to do with Android's Anti-Theft protection. Try disabling all security on the phone including and pin codes or lock screens, reboot and try again. Doesn't look like a driver issue
rmolina06 said:
Hey guys! Im having trouble unlocking my HTC One M9 (Sprint) with htc Dev.
I downloaded Android sdk, installed platform tools, i open command prompt window inside the platform tools folder
and I type adb devices, and it shows my device number and that it is connected. I reboot my phone into download mode, and I
type fastboot oem get_identifier_token and instead of showing me the token number i get
C:\Users\Rudy Molina\Desktop\platform-tools>fastboot oem get_identifier_token
...
(bootloader) [KillSwitch] : /dev/block/bootdevice/by-name/frp
(bootloader) [KillSwitch] Last Byte is 0X00, disable unlock
(bootloader) [KillSwitch] oem unlock Turn Off!
OKAY [ 0.020s]
finished. total time: 0.020s
C:\Users\Rudy Molina\Desktop\platform-tools>
I have no clue what to do.
I have tried it many times moved the folder around. uninstalled htc sync manager sdk manager and reinstalled. i get the same thing every time.
I recently did the ota update, not sure if that has something to do with it. So im now running
Android 5.1 sense 7
Please help me out. Im thinking about installing an RUU to have Android 5.0 and then trying the htc dev unlock.
Click to expand...
Click to collapse
Go to Settings - developer options and check box next to Allow OEM unlock first.
Hope this helps!
Sent from my A0001 using XDA Free mobile app
Klown80 said:
Go to Settings - developer options and check box next to Allow OEM unlock first.
Hope this helps!
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
.......IT WORKED!!!!!!! lol I cant believe i didnt see that. Thank you soo much!!
rmolina06 said:
.......IT WORKED!!!!!!! lol I cant believe i didnt see that. Thank you soo much!!
Click to expand...
Click to collapse
Glad to hear you got it sorted. Welcome to XDA by the way.
Sent from my A0001 using XDA Free mobile app
Guys, I have the same problem rmolina06.
However, the phone does not start.
Is there a way to disable this thing, from fastboot?
: Pianto:
Unlock bootloader problem Sprint HTC One m9
Hi,
I also have a brand new Sprint HTC One M9 and am trying to unlock the bootloader.
I seem to have the exact problem which you had and also learned to enable the OEM unlock setting. However i still have a problem with the next step which is to submit the token ID on the htcdev.com site. Everything in the process works until I submit the token to htcdev. I get an error regarding an invalid token or wrong token length message each time i try it.
Can you let me know if you have succeeded and if so did you have to perform any additional steps.
Thanks
Tiernan
littlebam said:
Hi,
I also have a brand new Sprint HTC One M9 and am trying to unlock the bootloader.
I seem to have the exact problem which you had and also learned to enable the OEM unlock setting. However i still have a problem with the next step which is to submit the token ID on the htcdev.com site. Everything in the process works until I submit the token to htcdev. I get an error regarding an invalid token or wrong token length message each time i try it.
Can you let me know if you have succeeded and if so did you have to perform any additional steps.
Thanks
Tiernan
Click to expand...
Click to collapse
I have seen before where when I copy my token from the cmd prompt, it will put spaces on every line screwing up the token hence kicking out an error. Try pasting it into notepad first and delete any extra spaces before submitting.
I had trouble "marking" my token as well, highlighted way too much. I looked into the properties of edit and unchecked something about word wrap and it was all good. Sorry I can't remember the particulars or the terminology.
I am trying to buy a Sprint phone today (possibly the Htc one M9). Is it still possible to unlock bootloader through the HTC website? And if so, must the phone be completely paid off?? I really do not want to deal with any Samsung phones since I have had my At&t GS4 with locked bootloader for 2 years. Is there any roms or good mods for this phone yet?
There is no good roms for either the Note 5, s6, or Edge plus so if HTC allows unlocking bootloader to allow for a custom recovery than I would think the development will be good over time unlike any locked down samsung phone. Any advice on a good phone?
cyrusalmighty said:
I am trying to buy a Sprint phone today (possibly the Htc one M9). Is it still possible to unlock bootloader through the HTC website? And if so, must the phone be completely paid off?? I really do not want to deal with any Samsung phones since I have had my At&t GS4 with locked bootloader for 2 years. Is there any roms or good mods for this phone yet?
There is no good roms for either the Note 5, s6, or Edge plus so if HTC allows unlocking bootloader to allow for a custom recovery than I would think the development will be good over time unlike any locked down samsung phone. Any advice on a good phone?
Click to expand...
Click to collapse
yes, u can unlock via htcdev.com anytime...I do know of one good ROM