Hello everyone,
I hate this to be my first post. I've tried to research what to do but with a combination of case by base variables and being new to the Smart Phone world I could really use some advice.
Here is the picture of the damage done. I'm with ATT and don't have phone insurance. I'm struggling with multiple facets of life and this happening to my first smart phone within a month makes a grown man want to cry.
Here is the picture of the damage done: postimage[dot]org/image/bu0b0rsyz/
Please excuse me cheating on posting a link Admins, I only have the best of Intentions.
The major hit was at the return button. From what I've gathered, the screen is actually adhesively one with the LCD. I briefly talked with a phone repair company who said it would be over 200 dollars.
I looked on ebay and found a lens/screen replacement for $20.00 - ebay[DOT]com/itm/Replacement-NEW-Glass-lens-screen-For-Samsung-Galaxy-Note-i717-Black-TOOLS-/170922060617?pt=LH_DefaultDomain_0&hash=item27cbbfab49
Please tell me that this will suffice?
I was using a full sleeve case which needs upgrading as well. I've heard Otterbox recommended several times which I'm thinking about ordering.
Help is much appreciated, and I hope to eventually return the favor to this community once I start to catch up in knowledge.
Thanks,
Kenny
Tesla90k said:
Hello everyone,
I hate this to be my first post. I've tried to research what to do but with a combination of case by base variables and being new to the Smart Phone world I could really use some advice.
Here is the picture of the damage done. I'm with ATT and don't have phone insurance. I'm struggling with multiple facets of life and this happening to my first smart phone within a month makes a grown man want to cry.
Here is the picture of the damage done: postimage[dot]org/image/bu0b0rsyz/
Please excuse me cheating on posting a link Admins, I only have the best of Intentions.
The major hit was at the return button. From what I've gathered, the screen is actually adhesively one with the LCD. I briefly talked with a phone repair company who said it would be over 200 dollars.
I looked on ebay and found a lens/screen replacement for $20.00 - ebay[DOT]com/itm/Replacement-NEW-Glass-lens-screen-For-Samsung-Galaxy-Note-i717-Black-TOOLS-/170922060617?pt=LH_DefaultDomain_0&hash=item27cbbfab49
Please tell me that this will suffice?
I was using a full sleeve case which needs upgrading as well. I've heard Otterbox recommended several times which I'm thinking about ordering.
Help is much appreciated, and I hope to eventually return the favor to this community once I start to catch up in knowledge.
Thanks,
Kenny
Click to expand...
Click to collapse
Hopefully one of the elder sages will post and point you in the right direction.. no matter the case, stuff can still happen.. hell, I busted the screen on an iPhone with an Otterbox.. granted the screen hit the corner of a table so that's not a run of the mill issue..
But definitely invest in a decent case, especially if you don't have insurance on your device..
And if you do decide to replace the screen yourself, read, read, read, read and then watch a few videos on how to do it proper.. no need for a risk of making the situation even worse..
Sent from my SAMSUNG-SGH-I717 using xda premium
The $200 -- LCD, digitizer, and front glass -- are replaced as a unit. Its many screws and parts, but there is a good youtube video for this procedure.
So there's no 30 dollar repair as I've seen mentioned before? It's still functional, will it get worse as I use it? Is there anything I can do to keep it from getting worse?
Please tell me an underwhelming, nondramatic few foot drop mistake isn't going to cost what I essentially make in 2 weeks, doing stressful and labor intensive work. =\
Thanks for the replies.
Three feet is a long way to fall for a $600 piece of some of the most advanced handheld electronics ever made. Pay the $200 and let a professional fix it before you make a bad problem worse and end up with 5 pieces of what used to be a smart phone.
I'm sorry about your your phone. Its happened to all of us at one point or another.
Sent from my SAMSUNG-SGH-I717 using xda premium
Related
Ok so I like never drop my phone, I'm really good about keeping it nice and clean, but I don't have a case. So the other day at a school pep rally I dropped it and it got stepped on and all and I'm so upset that it got all scratched up, maybe one or two little cracks and its really bothering me
so anyway, does anyone know anyway to get a hold of a new screen online or somewhere to replace it or something cuz I couldnt find it?
Short answer...can't find them for sale. And when they are made available they will likely cost $200 or more.
Long answer.....
A big part of my business is repairing smartphones. And unfortunately Samsungs are the most expensive screen on the market.
It's a trade off of sorts. Any samsung screen is a factory oem part, thus the cost.
Where as iPhone, that had Samsung making many of their screens, has much cheaper screens available because third party companies, Hong Kong / China, make lower quality parts for much less.
So while it's nice having a true factory replacement for the phone, something that is incredibly hard to get for the iPhone (call up foxconn), it's much more expensive, as in $150-$200, iPhone being around $35.
And for some messed up reason Samsung screens have been getting extremely hard to find.
The two bigger smartphone part places online: repairsuniverse.com and globalrepairparts.com (requires business license to purchase from) don't have a screen for the I777, and out of stock for the infuse.
I've been having a tough time finding one for the infuse ($150ish). Most places that had them are out of stock (ebay has had some posted the past couple days but I've never bought from those sellers, hopefully they turn out reliable). And it's been that way for a few weeks. Even the websites you've never heard of, don't have them in stock. Tried buying from one that listed it as in stock, next day they refunded the money. Their reason - not in stock and not sure when it will be.
I don't know what's going on with Samsung screens being so hard to find, but I hope it ends.
And as far as replacing, super easy. One of the easiest phones to work on. Most Samsungs have the same in general layout. Watch a video on YouTube for replacing the Captivate's screen and you'll see what I mean.
If you do replace it, and your old screen still displays a picture, sell it. You'll probably be able to get $100 for it, even with the cracks.
Sent from my SAMSUNG-SGH-I777 using XDA App
ok thanks alot man, cuz i probably would drop 150 for it if I can get the chance for it, but I'd kinda wanna wait until I can start to see it come out in bigger numbers just for reliability's sake
If you ever do see it, or better, a few of them, on one of those sites it'd be great if you'd post that back here, thanks.
Will do. I've been checking every week.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm sorry, but this really annoys me. At least half of the listings for screen protectors on Amazon that SPECIFICALLY STATE which Variant/model they are for have bad scores due to idiots buying them and complaining that it doesn't fit their phone because it's too small/ it's too big/ it has a square hole for a button that isn't there, blah, blah, blah....
Don't people do research and at least LOOK AT THE PICTURES or READ THE DESCRIPTION before buying something?
Sad to say .... no they don't. I wish they did. Too many people buy on hype or impulse.
I like to do my research and know the device I buy is going to last and the full potential will be achieved for the length I own the device.
Sent from my MB860 using XDA App
Hell no. People don't even do research on a developers forum, never mind Amazon.
Sent from my SGH-I777 using Tapatalk
jcracken said:
I'm sorry, but this really annoys me. At least half of the listings for screen protectors on Amazon that SPECIFICALLY STATE which Variant/model they are for have bad scores due to idiots buying them and complaining that it doesn't fit their phone because it's too small/ it's too big/ it has a square hole for a button that isn't there, blah, blah, blah....
Don't people do research and at least LOOK AT THE PICTURES or READ THE DESCRIPTION before buying something?
Click to expand...
Click to collapse
Because people are spoiled by the return/exchange system. They can always return the item anyways, why bother reading?
SAMSUNG GALAXY S II? MUST WORK FOR MY PHONE. WHATS THIS i9100 ONLY? MUST BE MY PHONE. I BUY.
*Customer gets product*
HEY THIS NOT FOR MY PHONE, RATE DOWN.
^Happens all the time... It doesn't help that the phones look the same -button, unlike the Sprint version thats larger and rounded.
some people think the enter button is a silver platter.
I was typing a reply to this message... then it descended into a giant rant so I am only going to say that I hope the world really does end this year because most people don't deserve to live on this planet. I think I deserve to, but not sure I want to....
Sent from my SGH-I777 using XDA App
When I bought my GSII the guy at AT&T thanked me for having researched what I was buying before I bought it. Makes the sale for them a lot easier when customers come in there knowing exactly what they want.
I rarely buy anything off pure impulse.
One of my favorites.... not phone related... was a guy who gave a 55" tall monopod I was looking at for a camera only 2 stars because although it was well made and shipped promptly, it was only 55" high as stated in the product title as well as the description and was a bit too short for his 6'2" self. I just had to comment on that one. I basically said, so you are knocking 3 stars off of this thing because it was exactly as it was described and you were too stupid to read it in the first place? He replied with a bunch of BS about how it wouldn't work for him; I replied how that is just like complaining about shoes 2 sizes too small hurting his feet. I don't think he ever got my point, he was just sure he was right.
Hey guys I'm thinking about picking up a used TF prime and dock locally via Craigslist. With all the problems/revisions people keep throwing around on this forum...I'm a little hesitant about buying a 2nd hand unit.
However, I'm assuming all the Prime's out there are still under the factory (1 year?) warranty so I should be able to RMA it should problems arrive, but I'd like to avoid this all together.
So, with the collective knowledge being so abundant around here - please throw out some things I should be on the lookout for when I meet the seller in person!
randaddy said:
Hey guys I'm thinking about picking up a used TF prime and dock locally via Craigslist. With all the problems/revisions people keep throwing around on this forum...I'm a little hesitant about buying a 2nd hand unit.
However, I'm assuming all the Prime's out there are still under the factory (1 year?) warranty so I should be able to RMA it should problems arrive, but I'd like to avoid this all together.
So, with the collective knowledge being so abundant around here - please throw out some things I should be on the lookout for when I meet the seller in person!
Click to expand...
Click to collapse
I would obviously look for cosmetic defects, then turn it on and run through it. If he says he forgot to change it and can't turn it on for you, forget about it. Worst case scenario is the software is flakey, but that can be fixed by flashing one of the awesome custom ROMs here
PRO TIP: Ask for the Primes receipt, and if it's under 90 days old, you can purchase a Square Trade insurance policy for it. If you've never heard of ST, look into it. That way you're covered for 2 years, no matter what. Good luck and keep us posted on what happens
randaddy said:
Hey guys I'm thinking about picking up a used TF prime and dock locally via Craigslist. With all the problems/revisions people keep throwing around on this forum...I'm a little hesitant about buying a 2nd hand unit.
However, I'm assuming all the Prime's out there are still under the factory (1 year?) warranty so I should be able to RMA it should problems arrive, but I'd like to avoid this all together.
So, with the collective knowledge being so abundant around here - please throw out some things I should be on the lookout for when I meet the seller in person!
Click to expand...
Click to collapse
Unless your getting it for $400, I personally wouldn't buy it unless its
1) Excellent physical condition
2) Has a receipt
3) Has all original packaging
I only say this because of the primes bugs. I had returned mine twice before getting a fully functional model with a single dead pixel. I would say run the browser through some heavy paces and see if it crashes. Also run a high graphic, power intensive game w/ some background programs running to see if it freezes or reboots. Check the edges of the screendurring the bootup to see if there's any major light bleed. Lastly, download the dead pixel test & GPS test to be sure both are okay.
You can probably use a couple of common dead pixels and non functioning GPS to haggle the seller down a little.Yes they are common issues, but explain that if you purchased it from a retailer you could return it, but you can't return this model.
All in all, without original packaging & a receipt, the extra cash is well spent for the security of warranty and return policy. As stated in another comment, w/ receipt and less than 90 days old, square trade is like $100 for two years, and then a $99 deductible, but it even covers lost or stolen.
Good luck, and be cautious!
Thanks for the feedback guys!
I Thought it over some more and I might as well pony up the difference for a new one. Now, does anyone have experience with Gamestop? Specifically exchanges due to defect etc. They're the only retailer in my area with inventory.
Sent from my SAMSUNG-SGH-I717 using XDA
Borrow it for a week. Only way to tell with the Prime!
Sent from my Transformer Prime TF201
I'm planning to sell my prime, when the infinity comes lol. But then again my father might want it, so might give him the prime and take back the galaxy tab i gave him a while ago and sell that. I always keep all the packaging and original receipt. But to be honest with all the problems the prime is having saving a 100$ isn't really ideal, unless you find a really good unit.
Hey guys
I got this phone in August last year. I have bad luck with phones so I want to repair this one instead of getting new one. In the last 2.5 years, this is my 4th phone and I don't like upgrading phone all the time.
Earlier in January, I dropped my phone. Screen worked fine and everything but had a crack. I send for repair. The guy gives it to someone else without my permission to repair it. They repair it and since day 1 the top of screen is unresponsive. I turn screen off and on and then it works. The repair guy won't speak to me any more.
Now it has become permanent. It doesn't bother me as much but I hate it when random keys are being pressed. I think it's because of the pressure built on top?
I then again broke the screen accidently. So now I want to do it myself then get a defective screen and lose more money.
This is my first time changing the screen. To change the screen, do I follow same tutorial as outlined in the the sticky or is there something else? Also I'm confused as to what needs to changed. I don't know if they took something out of my phone and replaced it with something cheap. So do I simply replace the top layer of screen or the LCD? If the LCD, how would 3D work?
Also eBay is filled with screen replacement. If someone can give a link to a cheap deal that will fix my phone, it'd be great! Also the repair guy wrecked the housing of my phone. Is it replaceable?
Last but not least, should I sell the phone once fixed or I can continue to enjoy it? As in, will it break down again later down the road?
Go on amazon.com and buy a digitizer and follow the instructions guide to replace it. I'm not sure if you can buy a new housing or not. Replacing the digitizer should fix your issue. Also, be very careful that you do not tear any ribbons when replacing the digitizer. If you tear one, your phone will be no good.
Also, you could always just warranty it a sprint store. 9 out of 10 times they don't look for the sticker that tells if the phone has been opened or not.
Sent from my ICS lovin 3D!!!
If I've helped you in any way... hit the "Thanks" button.
Time to wreck him. Hope you get it fixed man
Sent from my PG86100 using XDA App
I think he is in Canada if you look at his other posts so bb wouldn't help lol unless they have bb over there? Idk
Sent from my EVO 3D S using xda premium
If you can't help the OP then don't post, simple as that.
If you're in canada, look on your local Kijiji site. I've fixed HUNDREDS of iPhone and Android devices simply by advertising on Kijiji.
Look there, find someone who does iPhones and email him. He'll have the tools and expertise to properly repair your phone.
There is a screen replacement guide stickied in this very forum.
LINK
Small claims should do it.
Sent From My HTC Evo 3D, On The Now Network From Sprint!
Sorry didn't tell about the phone.
It's from Rogers.
There is a sticker over the screw and when the tool is inserted, it voids it (the sticker goes in).
The guy won't reply to email and I really don't want to deal with another tech. So many just take any mobile when they have no clue and look up google to fix it! They won't even spend enough time to ensure it's ok because they have others to fix. I don't want to explain what happened between me and the tech guy as someone will post another "cool story bro" pic. Wasn't expecting that on this forums...
Anyway I doubt I can order from Amazon and having wasted so much money, I'd really appreciate if someone can link me to eBay for screen and digitizer (assuming it fixes the top of unresponsive screen)
So where did you sent it off for repair in the first place? IMO, you paid for a service, and if that service wasn't completed correctly, you send it back and they do whatever they have to do to make it right.
Don't you have insurance? I'm confused right now.
If you can't help the OP then don't post, simple as that.
Click to expand...
Click to collapse
Practice what you preach much?
S3nt from my 3D wond3rland
gilbydakid said:
Practice what you preach much?
S3nt from my 3D wond3rland
Click to expand...
Click to collapse
lmao you know he's a mod right?
knowledge561 said:
lmao you know he's a mod right?
Click to expand...
Click to collapse
*shrug*
S3nt from my 3D wond3rland
I found someone on craigslist who said they will do it
They said it'd be done tomorrow. Takes them 1 week for parts to arrive.
Parts arrive, they go under renovation
2 weeks after, they open it up and say they don't have tools to finish it
1 week later I get it and it's repaired by someone else
Tell them problem, they say ask them since they repaired
The third party says its firmware problem and can't speak English well and ignore me
Few weeks forward
Take iPhone for jailbreak
Pick it up, it doesn't work properly
Bring it back, they refund exact same money on spot
They say it was already a problem and they didn't do anything wrong and can put old firmware back again
They say take it to Apple, they know more
Apple says the phone is finished
I DONT want to spend countless hours going back and forth. I just want to do things my way. The amount of time spent, if I just went to work instead, I'd have gotten a new phone instead.
gilbydakid said:
Practice what you preach much?
S3nt from my 3D wond3rland
Click to expand...
Click to collapse
That was a warning after deleting 5 unnecessary posts.
if i root my phone, the screen issue isn't permanent, is it?
And this is the second time i root, after having permanent screen issue with HTC hero. So I'm a little worried. If it's safe to root without damaging screen, which root would be best? I just want to get rid of some Rogers programs as they're causing my battery drainage very fast. It's like 2% a minute! Also will a reset fix battery issues?
I am going to underclock my CPU to make battery life long.
Took Evo 4G in for repair a while back, the USB port wasn't charging right, but it would if you propped it up the right way. Anyhow sprint gives it back, won't charge at all, then they tell me I cracked the motherboard and I'll have to pay. My word against theirs, I ended up having to shell out 50.
Sent from my SAMSUNG-SGH-I717 using XDA
bump
Why are you bumping? There really isn't much you can do, you should have sought a reputable repair shop, not just some guy on craigslist. If the guy isn't going to honor his work, you are pretty much out of luck.
Hi All!
Basically, I am looking at buying one of these little beauties... (Motorola Atrix UK Model)
I'm kind of collecting phones and I intend on making one of these my next daily driver... The specs look good; plenty of development goes on so it's looking good...
Only a couple of things I wish to know if possible...
1. I see quite a few on eBay have faulty digitizers, after some research I see this is a pretty common fault with this device, my main question is this: - "If I were to get a digitizer replaced professionally / or I replaced it as I have done previously on HTC's, how long would it be approximately before I need to do this again?" Does this keep occurring say 6months down the line? Or was this a one off due to a faulty batch of digitizers at Motorola Factories once upon a time?
2. Are there any other common faults I should look out for or expect..?
Thanks very much for any reply!
Cheers, Adam.
nobody got any input? :S
Does everybody just sell them as soon as they get the digitizers replaced? Therefore not knowing if it happens again down the line..?
OK.. It took a massive effort for Motorola to fix the digitizer about 6 months ago for me since the capacitance buttons stopped working and the screen kept getting stuck in between. 6 months later (ie. NOW), the digitizer is playing up again and I now have about 1cm worth of "dead area" about 3/4 of the way up that does not respond to touch anymore. I would highly recommend people against buying this phone (new or second hand) because of these stupid issues.
It isn't that hard of a fix really. I've replaced more than a few and one was because of the dead area issue. It is fine after a few months.
Will it occur again? I have no way to know. It took over nine months and a crack in the screen to get it to act up in the first place. So I guess time will tell.
The replacements cost around 30 bucks and if you get one of the ones linked the frame digitizer is already mounted to the frame.
Search youtube for Atrix 4g teardown and you will find more than a few adequate tutorials.
http://www.ebay.com/sch/i.html?_fro...=Motorola+Atrix+4G+MB860+digitizer+with+frame
I love my Atrix so much that our Family has 6 of them. All daily drivers for people that range from a techie, business professional, housewife, teenager, a senior and a youngster. We are all very satisfied. Some of us use the docks and those are all good too. No one has a car dock, so I won't speak for that.
I will replace mine if the Note2 is as awesome as depicted. But unless something like that comes out there's no better phone imho.
Well I gotta say thanks soo much guys for the replies
Very mixed messages there but as I understand it, if I buy one with replacing the digitizer in mind and am quite competent in doing that then its deffo a good phone to buy
Thinking of buying one of these if anybody has an opinion please please let me know!?: -
http://www.ebay.co.uk/itm/NEW-UNLOCKED-GSM-MOTOROLA-ATRIX-4G-MB860-BLACK-PHONE-ANDROID-1-YEAR-WARRANTY-/110857791801?pt=Cell_Phones&hash=item19cfa3a939
Cheers! Adam.
My suggestion for you: Don't buy it!
My Atrix digitizer spoilt 3 times in a year. It's been stable after my last replacement (about 2-3 months ago), but at the rate that it failed me before, I really doubt if it can last any longer. Therefore, I highly recommend you not to involve with this crappy piece of product.
Don't buy an Atrix. Nearly everyone in this forum will confirm this. Motorola gives a SH** on the Atrix just got my Atrix repaired at moto and it came back with wrong placed LED, scratch on the back and without camera lens. Just try out the Galaxy nexus..nice phone.
Hope I helped
Sent from my MB860 using xda app-developers app
For your own sanity DO NOT BUY AN ATRIX
Also I have had 3 different Motorola phones that have lost the sound on the ear piece.
Failures of our beloved Atrix:
On 3 Atrix phones
Atrix #1 (new) broken ear piece 10 months in.
Atrix #2 (replacement) broken digitizer after 5 months of use.
Atrix #3 (new) broken digitizer and Bluetooth 14 months in.
Avoid motofail.
Sent from my MB860 using xda premium