Atrix screen no working on two places - Atrix 4G Q&A, Help & Troubleshooting

Two days ago 2 smalls parts on the bottom of my screen stopped working to the touch. i press they keys on the keyboard on those stops, which are "W and E" or "B and N" in landscape.
I tried rebooting and also did a re-installation of my Rom "NottachTrix 1.3.1", but it doesn't work.
When i removed the battery cover the entire screen becomes very unresponsive and if i press the top of the phone, above the power bottom, the screen goes crazy as if it gets pressed everywhere, which leads me to believe that it's definitely a hardware issue.
I called AT&T and i can get a replacement phone for $125, which would be the Samsung Captive Glide.
However; i have to return my atrix once i get the phone.
Obviously I have an unlocked bootloader and also a different rom.
Does anyone know what i should do, as far as returning the phone to it's original condition. Should i bother locking the bootloader (if it's possible) or should i just install an original rom?

solidsnakejv37 said:
Two days ago 2 smalls parts on the bottom of my screen stopped working to the touch. i press they keys on the keyboard on those stops, which are "W and E" or "B and N" in landscape.
I tried rebooting and also did a re-installation of my Rom "NottachTrix 1.3.1", but it doesn't work.
When i removed the battery cover the entire screen becomes very unresponsive and if i press the top of the phone, above the power bottom, the screen goes crazy as if it gets pressed everywhere, which leads me to believe that it's definitely a hardware issue.
I called AT&T and i can get a replacement phone for $125, which would be the Samsung Captive Glide.
However; i have to return my atrix once i get the phone.
Obviously I have an unlocked bootloader and also a different rom.
Does anyone know what i should do, as far as returning the phone to it's original condition. Should i bother locking the bootloader (if it's possible) or should i just install an original rom?
Click to expand...
Click to collapse
Your atrix's digitizer is broken. Replace it and it should solve your problem.
Sent from my Galaxy Nexus using Tapatalk 2

bimasakti85 said:
Your atrix's digitizer is broken. Replace it and it should solve your problem.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Thanks i appreciate it.
I'll look into it.

Related

[Q] Freezing HD2 after lock

I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.

Razr touch screen randomly not responding

I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
WongJames said:
I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
Click to expand...
Click to collapse
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
I also face this problem, after updating my rom to arctic 2.0 rom, which uses some stuff from 2.3.6.....power does not help, have to hard reboot. any idea why?
I've had this problem happen to me on my Droid RAZR (CDMA Verizon), can't remember if its before or after I was rooted... I just had to hard restart and its only happened once since then.
pswin09 said:
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
Click to expand...
Click to collapse
The power button does not work for me
I had try to press the power button, but then the screen still not responding, so I cannot pass through the lock screen, and have to hard reboot......
I am on stock rom, 2.3.5, the Asian version.
But it seems it does not matter to different region's razr since the cdma one had the same issue
Sent from my XT910 using XDA App
I get this too. I had 3 razrs, first two had dead pixels so I had them replaced, all had this issue. Has not happened in awhile and I can't remember if it was always with a game, but at least one time it was with a game. Anyway, I don't think this has to do with rooting because my first one I never rooted and it did this. Don't remember if power button worked or not, but I had to reboot as well with power and volume down, or up, whatever it is, to get it to respond again.
No problems here.
I have had this happen about 4 or 5 times for me as well - got it day of launch. Mine says it is the XT912 though - is that right?
XT912 is the Verizon specific one, so yes.
Seems to be a fairly common issue. What is the chance that this is a software problem as opposed to a hardware one and so will be fixed with an update?
I had it happen for the first time yesterday after about 5 weeks or so, strange cause I wasn't doing anything. Battery was at about 15% though...
I only encounter this bug when I open Rom Toolbox for the first time and the superuser permissions screen shows up. My screen doesnt respond to touch anymore. I have to use the power button to make it work. Thats it. It happens nowhere else.
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
opensourcefan said:
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Happened to me today...any need to panic?? On official Stock ROM 2.3.5...
Also, is this a hardware issue or software??
My problem is bit different, on a 4 month old unrooted razr.
Touch screen will start to fail recognizing my sywpe typing and start jumping all over the place, or it will end the word while I'm still sywping the word...
Sometimes it types in different letters (1/2 keyboard away) when I'm not sywping to avoid this BS when it happens.
Unfortunately, I cannot reproduce this result whenever I want to, I'm currently trying to reproduce the situation.
I believe this happens more often when my battery is low... or when I have been using it for an extensive time.
I go to draw program to test if it is the hardware problem and it is jumpy too, but not by much.
The problem does get better with reboot, but not 100% of the time, so I can't conclude it is SW problem
I also have issues with this. I think the problem is software side. It seems to be poorly responsive often after I unlock my phone and try to swipe screens.
Also while typing quickly with two hands it often does not input all the letters I type, although it flashes the keys and acknowledges that I touched them (this one might be a keyboard issues, not sure yet)
And ya, on an all black screen, I'm noticing some dead pixels- a lot of rectangular patches of dead pixels. I don't really notice it anytime else except when it's all black.
Been making me double think my choice, but I will wait for ICS update and possibly bootloader bypass. But.. I might be getting another phone shortly just because of the size (bezel mostly), these touch screen issues, and the performance isn't exactly where I anticipated it to be.
Razr XT910 touchscreen randomly jumping or not responding
I'm having all the problems mentioned earlier:
- touchscreen stops working randomly
- touch "jumps", like someone is touching it in random places
- some letters on the keybord stop working randomly
- phone gets quite hot at the top
My XT910 is not altered in any way, stock android 2.3.5, as updated as possible.
This happened when it was up-to-date and the very clean one.
This happens really irregularily. At first it happened when I played multitouch games - at some point the touchscreen just stopped responding and could only go back or lock the screen (but not unlock it, obviously).
Twice it happened when I was just going through messages or contacts.
I sent it to Motorola to fix it - they just reset it, benchmarked it for 45seconds and sent it back.
The very evening I got it back I tried to "heat" it myself - I installed a lot of apps, played a lot multitouch games on 3d graphic and voila! - it started freaking out like never before (vidoe in zip file attached).
My last idea is that it happens because of a low quality generic anti-scratch foil on the screen. So I threw it away and tried to "heat" the phone again - nothing.
I used a different foil - anti-reflecting + benchmarking apps - nothing.
If it happens again I'll send it with this video + the one I'll make then.
Hope it gets Motorola specialists off their ass and back to work .
Hey there, my maxx has this weird issue with it's screen too.
Take for example, a game with on screen controller like reckless racing. If i push the screen too long, it won't recognize my press anymore in the pressed area. I tried to go back home, thinking this is the game issue, but it's not, the home launcher button that coincidentally in the same location with game control button is unclickable. i tried with phone tester app and it show the same symptom, the pressed area indicator will disappear within 1-2 minutes.
The only solution is to turn off display and turn it on again. Should i bring it to service center?
Sent from my XT910 using xda app-developers app
Hello, I've recently having this exact same problems with my Motorola Droid Razr Maxx.
The screen sometimes doesn't respond as it should:
-Random touches.
-Not detecting swipes.
-Not detecting anything at all after long press.
-Detecting the touch location wrongly...
When this happens, sometimes a reboot fixes everything. Others, I just have to stop using the phone, and come back later.
Has anyone managed to find a possible cause and/or solution to this problem?
I've tried diferent roms, full reset, rsd flashes... But still the same problem

[Q] Brick or hardware failure?

Hi guys,
I bought a second hand mini pro, and flashed (rooted, unlocked bootloader)it with the help of one of the several guides. with Simplexity and MiniCM7
It seemed to work fine at first, but now something odd happens.
I can only turn the device on (working) when I keep the keyboard slided out. When I start up with it slided in, The screen is turned on but no image appears: It stays black.
When it is turned on (slided out) I can use the phone normally. But when I slide it back in, the screen is frozen and won't react to touches.
Putting the phone in and out of standby (slided out) will have two possible outcomes: Either its usable as normal. Or it simply won't come out of standby at all. The phone seems to react (sounds) to pressing the buttons on the keyboard though.
I used Seus and manual methods to reflash to stock, try other kernels, but the problems remain.
I think it's the hardware that's failing but maybe this can be caused by the flashing as well?
Are there any methods to rule out one or the other?
Cherek said:
Hi guys,
I bought a second hand mini pro, and flashed (rooted, unlocked bootloader)it with the help of one of the several guides. with Simplexity and MiniCM7
It seemed to work fine at first, but now something odd happens.
I can only turn the device on (working) when I keep the keyboard slided out. When I start up with it slided in, The screen is turned on but no image appears: It stays black.
When it is turned on (slided out) I can use the phone normally. But when I slide it back in, the screen is frozen and won't react to touches.
Putting the phone in and out of standby (slided out) will have two possible outcomes: Either its usable as normal. Or it simply won't come out of standby at all. The phone seems to react (sounds) to pressing the buttons on the keyboard though.
I used Seus and manual methods to reflash to stock, try other kernels, but the problems remain.
I think it's the hardware that's failing but maybe this can be caused by the flashing as well?
Are there any methods to rule out one or the other?
Click to expand...
Click to collapse
I'm responding to the thread's title : It's a hardware failure.Brick means you can't even power it on/flash mode.If I helped click the "Thanks" button.Also,try using nAa-11 my and x10man's ROM called XMP Rom and tell us if you still have this problem.I understand that you posted this here (If you post it in questions section almost no one will respond )so I won't tell about that.
(Oh, my bad. Mods feel free to move my thread)
I was afraid of that. I'll try your ROM as well, but I'm afraid its the hardware too.
Thankfully I only paid 30 euros for it
I think the flex cable is gone bad, i have the same problem here. My mobile doesnt respond to any touches. First it happened only when i would slide the keyboard. But now its dead as a whole
speedsys said:
I think the flex cable is gone bad, i have the same problem here. My mobile doesnt respond to any touches. First it happened only when i would slide the keyboard. But now its dead as a whole
Click to expand...
Click to collapse
The XMP rom didn't fix it, so I guess you're right. Would a flex cable (those are the flat orange ones right?) be expensive?
Cherek said:
The XMP rom didn't fix it, so I guess you're right. Would a flex cable (those are the flat orange ones right?) be expensive?
Click to expand...
Click to collapse
I hope you fix it
This is the cable we are having a problem with, i have given my mobile for replacing this stuff as i couldnt get this locally. This board houses the LCD and the digitizer and the buttons connect to this. The black cable goes to the motherboard. Its pretty simple to take apart the phone, but take care while doing so. Another thing its that, when you are opening the display panel, its better to use a guitar pick instead of a screwdriver and open it at the latches, that would avoid damage to the outer plastics.
http://www.ebay.co.uk/itm/BRAND-NEW...K_Replacement_Parts_Tools&hash=item3f0ddd12f3

Atrix screen not working on two places

Two days ago 2 smalls parts on the bottom of my screen stopped working to the touch. i press they keys on the keyboard on those stops, which are "W and E" or "B and N" in landscape.
I tried rebooting and also did a re-installation of my Rom "NottachTrix 1.3.1", but it doesn't work.
When i removed the battery cover the entire screen becomes very unresponsive and if i press the top of the phone, above the power bottom, the screen goes crazy as if it gets pressed everywhere, which leads me to believe that it's definitely a hardware issue.
I called AT&T and i can get a replacement phone for $125, which would be the Samsung Captive Glide.
However; i have to return my atrix once i get the phone.
Obviously I have an unlocked bootloader and also a different rom.
Does anyone know what i should do, as far as returning the phone to it's original condition. Should i bother locking the bootloader (if it's possible) or should i just install an original rom?

[Q] Dead spot where the "i" is on keyboard

I seem to have developed a kind of dead spot where the "i" is on the keyboard. I have tried 2 different Swypes, the stock keyboard, Switftkey Flow, and the 4.2 keyboard. It will work sometimes, but if i repeatedly tap the i, sometimes it will go for periods of 20+taps without registering, or stop indefinitely until I swype over and include the I. All of the other buttons work perfectly. It has been in a case since the minute I got it, I have never dropped it, hit it, or anything, and recently I put a screen protector on it. Should I bring it back to Verizon for a warranty replacement?
Edit: This doesn't happen when I use the S Pen to tap, it only fails to register when I use my finger.
sounds like a touch screen defect, do take it back
Sent from my SPH-L900 using xda app-developers app
i have the same exact problem but its on the 'u'. did you take it back for a replacement?
If you have a screen protector installed try removing it to see if the issue goes away. Have seen touch input issues with marginal screen protectors.
libra5315 said:
i have the same exact problem but its on the 'u'. did you take it back for a replacement?
Click to expand...
Click to collapse
Yup I took it back. They did a hard reset and said I absolutely had to reproduce it for them to swap it out, so I sat there and pressed it until it started giving me problems again. Swapped it out no problem. It did this with or without the screen protector, do that wasn't the issue.
Sent from my Sexy Galaxy Note II

Categories

Resources