Atrix screen not working on two places - Atrix 4G Q&A, Help & Troubleshooting

Two days ago 2 smalls parts on the bottom of my screen stopped working to the touch. i press they keys on the keyboard on those stops, which are "W and E" or "B and N" in landscape.
I tried rebooting and also did a re-installation of my Rom "NottachTrix 1.3.1", but it doesn't work.
When i removed the battery cover the entire screen becomes very unresponsive and if i press the top of the phone, above the power bottom, the screen goes crazy as if it gets pressed everywhere, which leads me to believe that it's definitely a hardware issue.
I called AT&T and i can get a replacement phone for $125, which would be the Samsung Captive Glide.
However; i have to return my atrix once i get the phone.
Obviously I have an unlocked bootloader and also a different rom.
Does anyone know what i should do, as far as returning the phone to it's original condition. Should i bother locking the bootloader (if it's possible) or should i just install an original rom?

Related

[Q] Freezing HD2 after lock

I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.

Atrix screen no working on two places

Two days ago 2 smalls parts on the bottom of my screen stopped working to the touch. i press they keys on the keyboard on those stops, which are "W and E" or "B and N" in landscape.
I tried rebooting and also did a re-installation of my Rom "NottachTrix 1.3.1", but it doesn't work.
When i removed the battery cover the entire screen becomes very unresponsive and if i press the top of the phone, above the power bottom, the screen goes crazy as if it gets pressed everywhere, which leads me to believe that it's definitely a hardware issue.
I called AT&T and i can get a replacement phone for $125, which would be the Samsung Captive Glide.
However; i have to return my atrix once i get the phone.
Obviously I have an unlocked bootloader and also a different rom.
Does anyone know what i should do, as far as returning the phone to it's original condition. Should i bother locking the bootloader (if it's possible) or should i just install an original rom?
solidsnakejv37 said:
Two days ago 2 smalls parts on the bottom of my screen stopped working to the touch. i press they keys on the keyboard on those stops, which are "W and E" or "B and N" in landscape.
I tried rebooting and also did a re-installation of my Rom "NottachTrix 1.3.1", but it doesn't work.
When i removed the battery cover the entire screen becomes very unresponsive and if i press the top of the phone, above the power bottom, the screen goes crazy as if it gets pressed everywhere, which leads me to believe that it's definitely a hardware issue.
I called AT&T and i can get a replacement phone for $125, which would be the Samsung Captive Glide.
However; i have to return my atrix once i get the phone.
Obviously I have an unlocked bootloader and also a different rom.
Does anyone know what i should do, as far as returning the phone to it's original condition. Should i bother locking the bootloader (if it's possible) or should i just install an original rom?
Click to expand...
Click to collapse
Your atrix's digitizer is broken. Replace it and it should solve your problem.
Sent from my Galaxy Nexus using Tapatalk 2
bimasakti85 said:
Your atrix's digitizer is broken. Replace it and it should solve your problem.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Thanks i appreciate it.
I'll look into it.

Screen goes black when call connects

FYI - I am posting this in hopes that my experience may anyone that goes through this same problem. My phone is S-off and rooted.
I recently had to replace my screen. I bought one from ebay. You check it out the link below if you would like.
The digitizer flex cable was a little too long and seemed not be positioned where it should be, (too far left or something like that). I made it work and got my phone back together. The screen worked just fine until I made a phone call; upon connecting the screen turned off and would not turn back on until the call disconnected. I was running Viper DNA 6.0 originally when screen replacement took place. I could not find what I considered to be a solid lead on correcting the problem at first. I downloaded a different ROM, the teamEOS Droid DNA, same result. I searched more and seen in someones response, (unfortunately cant remember who), that they thought it had something to do with the Kernel. I downloaded JamieTheMorris's intelli plug kernel. When making a call the screen would turn off but, a press of the power button would make the screen turn on but, the screen would not respond to my touch. I tried using the recommended settings and that make my phone go haywire. So I wiped everything and downloaded Santod's NuSense SIX KitKat 6.0 and sometimes the screen cuts off when the call connects but, the power button makes the screen turn on and the phone responds to my touch.
I do not at all feel or claim that I have solved the problem of the replacement screen turning off when a call is connected but; due to the use Santod's ROM my phone functions and for now, that is enough for me.
If anyone has any more info on this problem, or is able to figure the problem please post below.
Replacement screen that I used - http://www.ebay.com/itm/White-HTC-Droid-DNA-Front-Panel-LCD-Touch-Glass-Digitizer-Screen-Assembly-OEM-/370828275337?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item5657166e89
Since it has RED menu buttons, I think this the screen for butterfly, hence the possible difference in positioning. I am not sure, just my 2c.
Does it have Verizon or HTC logo?
mobsterc said:
Since it has RED menu buttons, I think this the screen for butterfly, hence the possible difference in positioning. I am not sure, just my 2c.
Does it have Verizon or HTC logo?
Click to expand...
Click to collapse
It has a HTC logo at the top. I know it does not mean too much but; the listing says specifically Droid DNA Verizon, although I was questioning whether that was why the cable was not spot on.

[HELP] GS5 Black screen

Hello,
I got a really weird issue with my samsung galaxy s5(SM-G900F). Out of nowhere my screen wont display anything anymore when i booted it this morning.
I did let it fall like 2 months ago and has a little crack but only in the top layer and nothing happened last night to my phone, no water damage either( also since its waterproof).
Even though i cant see anything, its still responsive. I've tested it with Vysor( screen mirroring software). Now the weird thing is that in Vysor first of all the resolution is messed up, and the region of my android seems to be horizontal in the top of my screen, with left being the top and the right side being the bottom. I've tested this by simply touching the screen in my lock screen and seeing where the bubbles would pop up.
[cant post image links apparently because i dont have 10 posts. can i add an attachment somehow?]
Additional information: My phone is rooted since a few days and I had installed xposed framework, didnt boot after that so uninstalled it in recovery mode and that was the end of that, was working fine again. Since then i had already rebooted many times without problems. Also sometimes when i restart i see a thin horizontal line in the top of my screen flickering for about 0.2 sec. Led, buttons and sound are all working fine.
Anyone seen this problem before and what could be the fix? I'd rather keep re-installing the firmware as a last resort as I can still use WhatsApp in my browser(my main communication method) and also not get my screen repaired for €150 untill im sure about the cause.
Thanks in advance.

Flashing/flickering/artifacting screen?

(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new

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