Screen goes black when call connects - HTC Droid DNA

FYI - I am posting this in hopes that my experience may anyone that goes through this same problem. My phone is S-off and rooted.
I recently had to replace my screen. I bought one from ebay. You check it out the link below if you would like.
The digitizer flex cable was a little too long and seemed not be positioned where it should be, (too far left or something like that). I made it work and got my phone back together. The screen worked just fine until I made a phone call; upon connecting the screen turned off and would not turn back on until the call disconnected. I was running Viper DNA 6.0 originally when screen replacement took place. I could not find what I considered to be a solid lead on correcting the problem at first. I downloaded a different ROM, the teamEOS Droid DNA, same result. I searched more and seen in someones response, (unfortunately cant remember who), that they thought it had something to do with the Kernel. I downloaded JamieTheMorris's intelli plug kernel. When making a call the screen would turn off but, a press of the power button would make the screen turn on but, the screen would not respond to my touch. I tried using the recommended settings and that make my phone go haywire. So I wiped everything and downloaded Santod's NuSense SIX KitKat 6.0 and sometimes the screen cuts off when the call connects but, the power button makes the screen turn on and the phone responds to my touch.
I do not at all feel or claim that I have solved the problem of the replacement screen turning off when a call is connected but; due to the use Santod's ROM my phone functions and for now, that is enough for me.
If anyone has any more info on this problem, or is able to figure the problem please post below.
Replacement screen that I used - http://www.ebay.com/itm/White-HTC-Droid-DNA-Front-Panel-LCD-Touch-Glass-Digitizer-Screen-Assembly-OEM-/370828275337?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item5657166e89

Since it has RED menu buttons, I think this the screen for butterfly, hence the possible difference in positioning. I am not sure, just my 2c.
Does it have Verizon or HTC logo?

mobsterc said:
Since it has RED menu buttons, I think this the screen for butterfly, hence the possible difference in positioning. I am not sure, just my 2c.
Does it have Verizon or HTC logo?
Click to expand...
Click to collapse
It has a HTC logo at the top. I know it does not mean too much but; the listing says specifically Droid DNA Verizon, although I was questioning whether that was why the cable was not spot on.

Related

HD2 No Screen

Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
Click to expand...
Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.

[Q] Phone won't unlock on phone call after attempting to open the internet.

I don't know if anyone else is having this problem, but I find it rather strange. What happens is when I'm talking to someone on the phone, and I hit the internet app to try to access the internet while talking to them while not connected to wifi, the screen will turn off. (Because, correct me if I'm wrong, but I believe with Sprints new network/with the new HTC LTE we can use data while making a phone call with Sprint.) The phone call continues no problem. Then I hit the power button to wake up the phone. The screen turns back on, but I can't pull up the ring to unlock the phone. If I touch the screen anywhere or any of the buttons it turns the screen back off. As a result, I have to wait until the other person hangs up on me or I have to force shutdown my phone in order to get back into it. I have no clue what is causing this or what I should try to fix it. I'll probably switch to a different rom soon enough which may fix my problem. But I was curious if anyone else is having this problem or if anyone has any suggestions. Thanks.
I have the HTC EVO LTE. Default rom and everything. It is rooted and unlocked.
Do you have a screen protector? Sounds like its messing with your proximity sensor which is a known and common issue.
Either cut out the proximity area on the protector, or apply a different brand. Zagg HD's are most notorious for this.
If you don't have a screen protector then you've got issues.
That was my first guess, but I'm pretty sure that isn't the problem because it only happens when I try to open the internet when talking on the phone. If I never try to open the internet I can turn my screen off, open apps, do what ever while I'm on the phone without any problems.
For what every reason, the problem is centered around trying to open the internet using data while talking on the phone. I'm not sure what is causing this. Let me know if anyone else has any other suggestions. Thanks.
I figured out the problem. I went to a sprint store and got it checked out to confirm my idea with 10 other HTC EVO LTE phones. Apparently, the culprit is the light sensor doesn't work correctly. If the phone is in a dark area, the light sensor gets confused and causes this problem. However, one difference is that some of the phones remained permanently locked after the screen turned on the first time never allowing the user to get back into the phone until the other person hangs up the phone, while other HTC EVO LTE phones unlocked an let the user back in after it is introduced to a well let area. As a result, I am not currently aware of any firmware updates to fix this problem. However, hopefully HTC will learn about this problem and create a patch to fix this light sensor.

From sleep to lockscreen LCD blank problem,any solution?

Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
Click to expand...
Click to collapse
hmmmm, but when I get the OK image - it doesn`t flicker or go from dark to bright, it only has trouble to "wake up from sleep mode". even when i relock the screen quickly and don`t leave it unused for 2-3 minutes, the screen works OK every time....it looks like a software problem, but still I didn`t manage to fix it with all the ROMs/kernels/firmwares I`ve flashed....
E-ducation said:
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
Click to expand...
Click to collapse
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Wow so I am not the only person with this problem. The EVO 3D that I have was replacement phone that was given to me from Sprint from the first EVO 3D that I had which had issues with the digitizer. I received the replacement phone this past Tuesday and it worked fine for two days. It was not rooted and I did install the ICS update. On Friday morning I took it off the charger and went to work, while in the break room the screen suddenly went black and I could not get the phone to display anything after that. The Android function buttons at the bottom will light up but the screen wont, the phone also gets hot even with it powered off.
Long story short, I took it back to the Sprint store where they ordered me yet another replacement EVO 3D. Has anyone had to go through 3 EVO 3Ds or more?
sonza said:
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Click to expand...
Click to collapse
Excellent thinking, I didn't think in that direction. I'll try this tomorow, since I'm not at home. My personal oppinion that it's a software problem but if I did all the above - what did I miss? If I flashed the firmware, ROM and kernel, what else is left untouched that could affect the LCD? Could anyone suggest a good kernel? Or can I downgrade the firmware, since no one had such a problem with GB?
just to inform all - I tried all soft solutions, but all the samo. finaly - I replaced the LCD and everything is OK.
THX all for help

Proximity Sensor and Phonecalls

While making a phone call the proximity turns the screen off and keeps it off, making it difficult to toggle the screen while in calls.
This is really annoying while calling your voicemail.
Currently running unofficial CM
Thanks for your thoughts.
Full story Here:
I get to mess around with the DNA for a few days, but i'm having a proximity sensor problem,
with CM and Stock Rom, do you have the same? Or is the device I have just defective.
It's a mostly an in call problem, where the phone screen goes blank and
(lets say you're in voicemail) you can't dial your password etc.
(The Screen won't come on even with the power button until 30 seconds after the call has ended.)
Your screen should come back on right when you take it away from your face. Do you perchance have a screen protector on it?
Sent from my VIPER DNA
I have the DNA and I am experiencing the same thing, but we probably have a little bit are a different scenario. Here are the details.
My digitizer broke so I bought a new LCD/digitizer assembly (LCD broke when trying to replace just the digitizer). Prior to it breaking I had CM 10.1 installed. When I replaced the screen I started experiencing the same issue described above. As soon as I place a call the screen goes blank and does not come back on until 10-20 seconds after a phone call. Regardless of formatting/wiping/etc. this has never gone away.
I installed Venom 1.3.1 to see if the ROM had anything to do with it and now, randomly, the sensor works. Also, even if the screen does shut off when press Send, I can press the power button to bring the screen back up (i.e. 5/10 phone calls the proximity sensor will work as it should. The other times the screen will go blank and pressing the power button will turn it back on.
I reinstalled CM 10.1 this afternoon to test a fresh install (I booted into recovery wiped factory data and formated SDcard then installed CM10.1) and the screen shuts off when I press send and stays off until the call is disconnected.
Is this a proximity sensor driver issue?
I have not tried using the phone after I returned back to stock flashing the RUU method.
Thanks for any feedback.
softBrikt said:
I have the DNA and I am experiencing the same thing, but we probably have a little bit are a different scenario. Here are the details.
My digitizer broke so I bought a new LCD/digitizer assembly (LCD broke when trying to replace just the digitizer). Prior to it breaking I had CM 10.1 installed. When I replaced the screen I started experiencing the same issue described above. As soon as I place a call the screen goes blank and does not come back on until 10-20 seconds after a phone call. Regardless of formatting/wiping/etc. this has never gone away.
I installed Venom 1.3.1 to see if the ROM had anything to do with it and now, randomly, the sensor works. Also, even if the screen does shut off when press Send, I can press the power button to bring the screen back up (i.e. 5/10 phone calls the proximity sensor will work as it should. The other times the screen will go blank and pressing the power button will turn it back on.
I reinstalled CM 10.1 this afternoon to test a fresh install (I booted into recovery wiped factory data and formated SDcard then installed CM10.1) and the screen shuts off when I press send and stays off until the call is disconnected.
Is this a proximity sensor driver issue?
I have not tried using the phone after I returned back to stock flashing the RUU method.
Thanks for any feedback.
Click to expand...
Click to collapse
i believe its controlled by the kernel.
reaverclan said:
i believe its controlled by the kernel.
Click to expand...
Click to collapse
I have never been very enthusiastic about flashing different Kernels (I haven't researched enough about them to know if I can flash any kernel with any ROM). I will research that and test accordingly. Thank you. I will report back here when I have reached a conclusion or with further questions.
you should be able to flash any aosp kernel on a aosp rom and sense ona sense cept for maybe sense 5 roms that im not to sure of.
reaverclan said:
you should be able to flash any aosp kernel on a aosp rom and sense ona sense cept for maybe sense 5 roms that im not to sure of.
Click to expand...
Click to collapse
I'll do some testing and see what happens. Thank you.
Guess I should have looked in the questions and answers section first. The app i reference in my second post here should fix it for the OP. Crank the top slider up to 100 and see if the 'far' or 'near' status changes when you put your finger over the sensor. If it does then adjust it to activate when an object is very close.
http://forum.xda-developers.com/showthread.php?p=43053376#post43053376
Sweet app used it to compensate for the thickness of the otterbox defender.
Sent from my VIPER DNA

[Q] black screen issue...

hey, everyone...
quick question to see if anyone has come across this particular issue.
i've been running dirty unicorns, toast kernel alex uses for that rom.
woke the phone up yesterday am after spending the night on the charger.
still plugged in, i checked the time.
pushed the power button again to put it back to sleep.
nothing...the screen stayed on, but frozen.
unplugged it from the charger, screen powered down.
haven't been able to get the screen back on.
strangely, the home, menu, back and search buttons do manage to light up, though.
oddly, enough...the phone still works normally.
i can guess as to what my security pattern is, hit the magnifying glass to power up google now and ask it questions.
i can also receive phone calls and swipe to take or hang up the call as usual.
once on the call, i can guess as to where the red bar is for hanging up.
phone works like normal...as long as i can guess as to where everything is.
also, when in lock screen mode i can side swipe to get to the camera and take pictures.
so, essentially, screen doesn't work...but, it still recognises and accepts touch input.
i just can't see a damn thing.
any idea?
took it to a sprint corp store and they changed the housing for me...for free.
changed the screen, top housing, etc.
they said it looks like it might be the board.
any ideas beyond that?
thanks again, everyone!
also, on a weird note...my battery is bulging in the middle.
i guess it's on the way out...with everything else.
I've had this phone for years and am having this issue too. Anyone have an idea?
yeah, it turns out that my screen's fried.
at least that's what the sprint tech told me.
pretty much everything works perfectly.
impeccably...i just can't see it.
i guess that's it for the phone unless i want to replace the screen.
they're rather inexpensive...depending on where you source it from.

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