Hardware Issue:Headphones?-Please Help! - Sony Xperia P, U, Sola, Go

A few days ago i noticed strange issue on my SXS.It was tipical day for me,after schoole lay down in bed put headphones,and enjoy.And it was ok,until i moved my phone.Music suddenly stoped.So i yought i accidentally somehow pressed stop.But after I moved my phone again,same problem.Than I wondered wtf i haven't touched any of the phones buttons and it stopped...So searching for the factor that causes this problem,i found it.Every time i move my headset jack a little bit,the music stops,like i plugged my headphones off and i didn't.So anyone has thos problem?I don't get it,is it up to the headphones or jack?It's frustrating,i must be like a statue so i can listen the music!
Sent from my LT26i using xda premium

Can't you just try different headphones?
Gesendet von meinem LT26i

It's just the connection. The lead I use to connect to my stereo is the same, but my earphones are just fine.
I don't believe it's a problem with the phone hardware.
Just out of interest do you use a case? I only ask because my connection is more sensitive if I have the case on. I looked and the case actually slightly gets in the way and the jack is not quite so deep, but earphones are still fine.
Sent from my XperiaS via transwarp conduit.

DekinGBar said:
A few days ago i noticed strange issue on my SXS.It was tipical day for me,after schoole lay down in bed put headphones,and enjoy.And it was ok,until i moved my phone.Music suddenly stoped.So i yought i accidentally somehow pressed stop.But after I moved my phone again,same problem.Than I wondered wtf i haven't touched any of the phones buttons and it stopped...So searching for the factor that causes this problem,i found it.Every time i move my headset jack a little bit,the music stops,like i plugged my headphones off and i didn't.So anyone has thos problem?I don't get it,is it up to the headphones or jack?It's frustrating,i must be like a statue so i can listen the music!
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
Try another headphone before assuming its the jack

You can also try cleaning the jack, see if that helps
Sent from my LT26i using xda app-developers app

Thread moved to Q & A section.

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Headphone jack issue!

I was wandering if anyone else had this problem? Every time I plug in to the Headphone jack my SD card unmounts. Has anyone else seen this?
Sent from my ADR6400L using XDA Premium App
i dont have that problem but my headphone jack does seem extremely tight, not sure if i have to 'wear' it in
don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone
luckman212 said:
don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone
Click to expand...
Click to collapse
I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught
As for the Microphone issue, I think that has to do with the actual software.
Ok, I figured out that the tip of my connector was bent and it was pushing against the SD card.
Sent from my ADR6400L using XDA Premium App
I can't figure that one out either.....anybody?
fatal187 said:
I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught
Click to expand...
Click to collapse
Sent from my ADR6400L using XDA Premium App
Mic not working
Guess I didn't know this was an issues since every phone I have ever owned (feature phones) with a headphone jack d/c the mic when you plug it in. I always just picked up a nice pair of headphones with a mic on them to answer calls.
Found that out the hard way too. Right in the middle of a busy street, on an important call. Can't wait for CM7 so I dont have to deal with a stupid feature like that...
Audio Jack has a loose connection
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.
yatman60 said:
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.
Click to expand...
Click to collapse
Can you reproduce the issue with the battery cover off? Wondering if maybe the headphones aren't seated right. Taking the cover off would give more room to make sure they are all the way in there. (That's the only way I could type that last sentance without it sounding pornographic)
Note: don't bump it too hard with the cover off. You may knock the battery out.
no i have not encountered this problem, and i use headphone jack everytime i go out
Yea that definitely is a defect! If you can't easily fix it without potentially causing damage, I would get a replacement
The Disabled Microphone issue is really annoying, I can't wait for a dev to fix it!
That's lame. Have you heard of anyone figuring out a workaround yet?
Anyone found or asked a ROM developer about the mic shutting down when a headset is connected?

[Q] Razr lost sound via 3.5 headphones!

Hello there..
I've been using my new Razr (GSM) for 3 days & listening to my music via wired headphones, till this morning when i plugged my headphones and nothing! music kept go thru the loud speaker as it didn't even recognize the HP's !!
I've tried many other wired HP's (even the one came on the box), rebooting & all, still nothing.. Bluetooth headphones worked fine.
im worried it could be a hardware problem, i don't wanna go throu warranty/fix/change/etc ..
anyone experienced something like this ? any advise would be helpful.
thanks in advance
Moe
Ps: is there anyway that i can only RESET the phone setting only without wiping the internal Data ?
Hi,
Everyday, when using Spotify, I have no sound from the headphones, while speaker is working.
Nothing in the system log, the only way to have headphones back is to reboot the razr.
Looks (sounds) like a software issue but I don't know if it's low level of at Spotify one (that app is so badly coded that everything is possible).
Not sure it helps, but collecting feedback is a good start
Sent from my XT910 using xda premium
Well, it happens to be a small piece of paper from my jeans pocket inserted somehow & prevented the hp's to connect! anyway, my mistake! problem solved
thanks for the feedback!
I have the same problem. How is this solved?
Sent from my XT910 using XDA App
yeah same thing for me my 3.5MM socket stopped working
i think its a common issue ill be sending mine back for repair and then giving this to my gf......i think i might just get a Gnex
A paperclip or a needle is probably the best way to clean lint out of the headphone port. I had the same problem one day. And a paperclip saved my headphone jack
Sent from my DROID RAZR using XDA App
I finally decided to do a reset on the phone before sending it back to Motorola and (3days now) I am using headphones without any problem yet.

Audio jack issue

Hey,
So I got a new pair of headphones today (Shure Se215's) and I have a major issue with them connecting to my Galaxy sII.
The headphones work perfectly in other devices and I have never had any trouble with other headphones in my own phone.
However with these new headphones the jack seems dodgy. It only gives full sound (not switching between mono and stereo, just tinny as ****) when on the right angle. So right now I cant use them together without constantly holding the cable in the right position.
One similar thing which I have noticed is that connecting an AUX cable has always been dodgy too. The phone will not pick up that it is plugged into an aux cable (Car or home stereos) until I wiggle and jam it in and even then it takes a few seconds if it works at all.
Any help would be great! I have done a lot of searching on here and around the web and haven't found any issues quite the same as mine.
I'm not scared to open up the phone and play with hardware if people think it is necessary.
Cheers
Dodgy audio jack, what more is there to say?
Fix under warranty or take to phone shop.
Sent from my GT-I9100 using xda premium
bobdoblo said:
Dodgy audio jack, what more is there to say?
Fix under warranty or take to phone shop.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Maybe he could try that superb headphones you bought.........lol
Sent from my GT-I9100 using xda premium
TehKnowItAllNoob said:
Hey,
So I got a new pair of headphones today (Shure Se215's) and I have a major issue with them connecting to my Galaxy sII.
The headphones work perfectly in other devices and I have never had any trouble with other headphones in my own phone.
However with these new headphones the jack seems dodgy. It only gives full sound (not switching between mono and stereo, just tinny as ****) when on the right angle. So right now I cant use them together without constantly holding the cable in the right position.
One similar thing which I have noticed is that connecting an AUX cable has always been dodgy too. The phone will not pick up that it is plugged into an aux cable (Car or home stereos) until I wiggle and jam it in and even then it takes a few seconds if it works at all.
Any help would be great! I have done a lot of searching on here and around the web and haven't found any issues quite the same as mine.
I'm not scared to open up the phone and play with hardware if people think it is necessary.
Cheers
Click to expand...
Click to collapse
Buy a new part online and do it yourself. I did it for mine when the vibrating module died, it was ridiculously easy and I'd never done anything like that before.
Sent from my GT-I9100 using xda premium
theunderling said:
Maybe he could try that superb headphones you bought.........lol
Sent from my GT-I9100 using xda premium
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Click to collapse
???
Sent from my GT-I9100 using xda premium

[Q] Is the S2 destroying headphones?

OK. So I have looked ALL over the forums and interwebs and I haven't found anything that relates to the problem i'm having!
I have had my S2 for almost 2 years and it has never failed me. Let's say about a year ago I was using my official samsung headphones when the right side stopped working. Considering that it could be the phone's problem I used the headphones in other devices (inclusing pc) and realised that the headphones had the same problem, right side was dead.
So, I tried my sister's headphones (official), worked great for about a week, then the same happened. Right headphoned died!
Then I bought some similar headphones, worked great for 2 days, then....caput! Right side dies!!!
I have tried settings, looking inside audio jack, fiddle around with headphone cable. I HAVE NO CLUE!
Is anyone finding this a problem? Has it happened to anyone else? Is this a common problem with the S2?
I am running Android Jellybean 4.1.2.
I am not rooted and I don't want to take my phone apart. I'm starting to think the S2 is eating away at headphones in general, only the right side.
Thanks in advance!
I've used the stock earphones and a better quality Sony pair....and I'm also using a mod that significantly increases overall volume and bass etc........and so far, my earphones seem to be surviving......when you were using these earphones, did you notice any significant difference in the sound balance between left and right?
Edit......
Just a question......
With the stock earphones, you have the main (single) cable between the plug and the mic.....and then from the mic, you have a short left cable and a long right cable......were the other earphones you used of the same design, or were they the more traditional type where the left and right cables are the same length?
sent from either my Alliance powered S2 or my ArcoCM powered W via XDA Developers App
keithross39 said:
I've used the stock earphones and a better quality Sony pair....and I'm also using a mod that significantly increases overall volume and bass etc........and so far, my earphones seem to be surviving......when you were using these earphones, did you notice any significant difference in the sound balance between left and right?
sent from either my Alliance powered S2 or my ArcoCM powered W via XDA Developers App
Click to expand...
Click to collapse
Nope! Sound quality was perfect every time. Settings were set to stereo and never had to change the equaliser. All earphones would work flawlessly in any music player, video player, youtube...etc. Then quite randomly they would lose sound in the right earphone and never work again on that side in any device. That's 4 sets of headphones I have gone through that have all broken in the same way. I haven't touched a damned thing!
Do you have your earphones in your pocket? Maybe the cable just breaks. Had this a couple of times.
Sent from my GT-I9100 using xda app-developers app
The stock earphones cost maybe $2 to manufacture. I think that might have a lot more to do with it than the phone itself.
Reyden said:
Do you have your earphones in your pocket? Maybe the cable just breaks. Had this a couple of times.
Sent from my GT-I9100 using xda app-developers app
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Click to collapse
Yes. That is a factor I have taken into account. But the headphones have always been wrapped neatly and never bent. It's strange how it only seems to lose audio on the RIGHT side earphone though.
MistahBungle said:
The stock earphones cost maybe $2 to manufacture. I think that might have a lot more to do with it than the phone itself.
Click to expand...
Click to collapse
Have used earphones of great quality, costing much more than that. And the same thing has happened.
Are u using the headphones for a lot of things? ( I mean not just your phone) If that is the case, try using the headphones ONLY with your phone and laptop, i've had some problems before like this when i plugged my headphones to my friend's phone and those mini tv things on the bus.
Dakura said:
Are u using the headphones for a lot of things? ( I mean not just your phone) If that is the case, try using the headphones ONLY with your phone and laptop, i've had some problems before like this when i plugged my headphones to my friend's phone and those mini tv things on the bus.
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Click to collapse
ALL headphones I had were only ever used for the phone! I have great headphones for laptop so the phone ones were never needed.
Then there may indeed be a problem with your phone, maybe it short-circuits or something, you can try s2 nuke from hawkerpaul: http://forum.xda-developers.com/showthread.php?t=2100558
If this doesn't solve the problem,it's probably hardware and there is nothing you can do, give it to a samsung center.
Don't wait anymore
After going through the OP and ALL the replies, I just want to second the opinion that it is indeed a hardware problem specific to your device only.. So try not to put the fifth pair of headphones in, just visit your nearest Samsung service centre and I am sure they will know how to go about your problem..

[Q] Problem with noise cancelling headphones?

Hey there,
Today I decided to eventually officially get the xperia z2 so I opened the headphones and plugged them in. They're absolutely amazing, better than anything I've had so far in terms of in-ear headphones. However, I noticed a problem. Not sure if it's just me with faulty headphones but when they're plugged in and they're not like leaning a certain way, there's extreme noise, songs randomly change, Google Search app randomly opens etc. If I spin the headphones while they're plugged in as in just turn the 3.5mm jack around while it's in the hole, songs stop playing, there's really loud noise too. Have I got faulty headphones or a faulty headphone jack/phone?
Thanks in advance for any help! If some of you could please try reproduce this with your noise cancelling headphones and report back I'd appreciate it tremendously!
P.s it might be worth nothing I did put the phone in a bit of water for about 10 seconds just to test it is waterproof and I assume the headphone jack is too so it shouldn't be that right?
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
feis said:
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
That's weird. I did the whole water thing yesterday afternoon so it's easily been over 24 hours and it has been heating up like crazy today because I've been using it so much so it should've dried up by now surely?
Thanks for your reply! :good:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
feis said:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Just tried a standard pair of headphones they seem to work fine with no interference and no random music stoppages. If I spin the NC headphones while it is plugged in, I hear noise only in the right headphone. The noise specifically sounds like how it would if you were on the phone to someone and they were tapping their headphone mic on their end then the music stops. Hmm guess I'll be going back to get them swapped tomorrow!
Thanks again!
Edit: Just tried the headphones on my laptop and they seem to be working fine regardless of position. I think it may be the jack after all. Will be taking phone in to be swapped/repaired tomorrow.
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
feis said:
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Yeah I feel like either one of the points are messed up on the headphones or one of the contact points in the jack is messed up. I'll have to go in store tomorrow and try another pair of 5 contact point headphones as I don't have any others with me. I'll update tomorrow afternoon thanks again for trying to help! :good::highfive:
I have exactly the same problem, 10 - 15 minutes after a brief bit of radio in the bathroom, but the phone wasn't inside the actual shower, I plugged my noise cancelling headphones in and immediately heard a couple of small pops. Thought nothing of it to be honest, but as my journey to work went on the noises got louder and more distorted and seemed to be being caused by the background noise itself. Then the phone just went mental, started getting very hot and taking me to the Smart Connect App for no reason, the speakers stopped working completely, could call people, but not hear anything (dial tone or voice), even after multiple re-starts nothing. Tried calling my phone from my desk phone and the speakers were working for ringtone/notification, but not music and voice! Then after turning it off and leaving it for a while, things seemed to come back to normal, but then I tried plugging the headphones in and once again the phone went mental. Running stock ROM, unrooted on 17.1.A.2.55 (STILL!) I'm a bit miffed to say the least. The phone has in some respects exceeded my expectations, but sometimes feels like a half-baked product.
Now the phone isn't recognising the noise cancelling headphones at all and the phone has mad battery drain and random volume issues (alarms are refusing to silence and quiet, then loud speaker volume) considering I was in a steamy room and not actually immersing the device in water.. This totally sucks going to Sony store tomorrow..
OK just an update on what's been happening with my phone/headphones since my last post. Went to Sony store (and three store) and was basically told "meh, phone Sony" so I called 08705237237 and the girl on the phone told me to "repair the software" first and if this don't fix the problem then send headphones in for repair! As for the headphones, they are no longer recognised as noise cancelling ones for 99% of the time, when they are recognised, they make the phone go utterly mental and freeze up! Very annoying. Will try software repair and report back. Will this error affect the use of the stm10 mic I have on preorder, will have to see..

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