Phone got wet, can see screen but backlight not working on screen (but soft keys and alert light (email, sms) on top. Can see screen but it isn't responsive when touching. I'm sure it's lost, but figure members of xda would know better than anyone. Thanks in advanced
Did you put it in rice and give it proper time to dry off? Turning it on while still wet/damp can cause perminent damage (if it wasnt already done.) It sounds like hardware issue but try a SBF, you never know. You could also open it up and replace anything you think has damage (long shot.)
Sent from my JB'd X2
There is a local company that does replacements for not that much. I know they could do the backlight. My question is if the touch isn't working would that not working properly because of that light or not. If it should work regardless then it is a lost cause I'm sure.
Related
I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.
My girlfriend got an Evo today and the soft keys will not light up at all. They flash when the screen turns on but will not come on at all afterwards. I did a factory reset and still nothing. Is this a known software issue or should we just take it back in?
Mine only turned on when I completely covered up the light sensor. I didn't get a chance to play with it much since I already put the invisible shield and put it to sleep until tomorrow but try that, they should at least turn on and you'll know if it's defective or not.
Sent from my Evo3D Shooter.
mine stay on the whole time the screen it on..... I would take it back..
Racer Of All said:
Mine only turned on when I completely covered up the light sensor. I didn't get a chance to play with it much since I already put the invisible shield and put it to sleep until tomorrow but try that, they should at least turn on and you'll know if it's defective or not.
Sent from my Evo3D Shooter.
Click to expand...
Click to collapse
Thanks it does come on when I cover the light sensor. Hopefully a software update will fix this. Since other people's are coming on without issue would it be a good idea to take it in anyway?
mine only come in in low light ie light sensor covered as well. i do believe this is the way they are intended to function. why would you need the soft keys lit up in full light? them staying lit constantly would just drain the battery quicker. i would say your device is working properly and there is no need to worry.
^^^^^^^^this^^^^^^^^^
sent from my Evo LTE, usually.
Zacisblack said:
My girlfriend got an Evo today and the soft keys will not light up at all. They flash when the screen turns on but will not come on at all afterwards. I did a factory reset and still nothing. Is this a known software issue or should we just take it back in?
Click to expand...
Click to collapse
They are light sensitive.
via HTC EVO 4G LTE.
I've seen reports that the light sensor can be picky if it's covered by a screen protector
Lol. Check your Google wallet...
Sent from my Galaxy Nexus
I've got a recurrent problem with my Desire X which seems to have two parts, and doesn't seem to correlate with any other post that I've found;
- quite often when the screen is asleep, when I press the power button to wake it the screen doesn't come back; I get the bottom capacitive buttons lighting up, but no screen. Hitting power again turns off the lights, sometimes I can toggle it on and off a few times and it comes back (combined with swiping the screen possibly), but other times no matter what I do I can't get it to wake the screen and I have to resort to pulling the battery. Also doesn't help to plug in power. NB: yes battery is always at least 60% charged minimum
- other times when the screen is on the brightness/display goes into a build-up loop and washes out the screen, sometimes strobing, sometimes only leaving streaks of colour. Sometimes toggling the screen on and off via the power button works, sometimes it doesn't. I use Auto-brightness, but I have experimented with full- and half-brightness and it hasn't made a difference, so doesn't seem to be sensor-related.
I thought I'd hold out to see if the OTA JB update fixed it, but it doesn't look like that's going to appear here anytime soon.
Any thoughts? I've kept it relatively stock.
A small video ? Its a hardware fault anyways. Did it fell down ?
Sent from my HTC Desire X using xda premium
DanceOff said:
A small video ? Its a hardware fault anyways. Did it fell down ?
Click to expand...
Click to collapse
I'd post a video, but it always seems to happen when I don't have another device handy.
It hasn't had any bad knocks, only ever typical day-to-day bumps; I'm very careful with my phones. Does it sound like a specific known hardware fault?
Stock ROM, recovery, etc? Or any custom one?
Completely stock, not rooted, only some apps and widgets added, nothing removed.
Is the phone on warranty? Maybe it's hardware stuff and it will cost more than one headache.
Enviado desde mi HTC Desire X
Definitely hardware. Claim warranty asap.
Sent from my HTC Desire X using xda app-developers app
Here's an example photo of one of the many exciting things the screen randomly does. I'm trying to compile a pile of photos and hopefully video to support my claim, problem is that it's so completely random. I took it to an Optus store the other day to get some sort of idea as to what would happen, and the guy seemed to reckon that they'd do what he tried; pressed the power button on/off about 20 times, if they don't get it to misbehave in that time they'll say it's not faulty!
Want to make sure I get a full backup before sending it in also.
This greeted me on waking it. Sometimes this kind of thing will randomly crop up when in the middle of using it, other times power button won't wake screen, others I get incoming calls but no screen so can't answer - power button is the only thing that responds, which of course hangs up.
Has anyone else had issues with their back light faulting? I've searched and have seen that other sprint evo lte users have had issues with screen flickering, but my problem seems to be more serious that that. when i wake up in the morning the screen is blank. thank god i have a custrom rom installed and can manually mess with the status bar slider to get the backlight to turn back on. It just needs to be tweaked here and there. the backlight seems to only like to work on full brightness, if not, it will flicker like crazy. if i press with more pressure on certain parts of the screen the backlight turns off completely until i remove my finger. I dont think its a proximity issue since it'll just flicker sitting on a desk. Do I need to replace the screen? is this worth it? i havent dropped to phone or anything for this to default. I can upload a video later. gonna use my OG evo for that which is still kicken by the way
I realize this thread is incredibly old, but did you ever find a solution to the flickering problem? I just started seeing the exact same behavior, including the screen going dark when putting pressure on certain areas of the screen.
Thanks!
I have a PJ75100 doing this, but the screen does not function at all. I get the orange/green light while charging, and if I power it on it acts as if it's doing it's regular startup, but nothing shows on screen.
I did update the stock firmware with the latest release ruu, but still no screen.
I'd really like to get this one going as it's not the normal Jewel, it's the white and silver one, and my girlfriend wants it to replace her iPhone 5c.
Sent from my EVO using XDA Forums Pro.