Yesterday I dropped my phone off my nightstand with the kickstand extended and it fell and collapsed into the phone and it would open and close normally but its wobbly and when i lay my phone on the kickstand (to charge it at night) it will fall back a little bit and eventually collapse on itself. Does anyone know how to fix this?
This should be in the Q&A section, but you can try this:
http://forum.xda-developers.com/showthread.php?t=1764261
(A quick search brought this up)
diestarbucks said:
This should be in the Q&A section, but you can try this:
http://forum.xda-developers.com/showthread.php?t=1764261
(A quick search brought this up)
Click to expand...
Click to collapse
I tried that but the nut isn't loose so I don't know what to do
Halcyon7 said:
I tried that but the nut isn't loose so I don't know what to do
Click to expand...
Click to collapse
Warranty claim through sprint is your best bet if it bothers you.
Sent from my EVO using xda premium
BrianBaker said:
Warranty claim through sprint is your best bet if it bothers you.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Pretty much this. It'll be your best bet for getting that fixed the right way. That is, if you pay for the TEP.
eXplicit815 said:
Pretty much this. It'll be your best bet for getting that fixed the right way. That is, if you pay for the TEP.
Click to expand...
Click to collapse
I have this issue as well as screen lift . Should that be covered under warranty ?
Sent from my EVO using Tapatalk 2
If Sprint won't replace it, the kickstand is very easy to replace yourself.
http://www.etradesupply.com/htc-evo-4g-lte-kickstand.html
I just tightened that screw and it worked like a charm thanks
Sent from my EVO using Tapatalk 2
parmend said:
I have this issue as well as screen lift . Should that be covered under warranty ?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If your screen is lifted, and they can determine that it wasn't because of accidental damage, they'll either fix it or replace it.
Related
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I think though that once the damage is seen you'll get charged.
Sent from my SAMSUNG-SGH-I717 using xda premium
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
RMXO said:
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
Click to expand...
Click to collapse
That's what sucks, I had the portfolio case on it because it was a gift, but I've been holding out for an otterbox case because I have a $50 coupon.
I think I might take the plunge because with my Atrix I had a legit issue that couldn't always duplicate but the speaker part was dented plus was unlocked and I was able to swap phones
Sent from my SAMSUNG-SGH-I717 using Tapatalk
dmbrown81 said:
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Basically that sums it up. It's really not that big of deal because any case will covert it up.
Sent from my MB860 using Tapatalk
U know what I returned one of my notes just because it had a piece of lint between the glass and bezel. That i could not get out. A case would cover it up but drove me crazy knowing it was there. :what:
Sent from the TermiNOTEr! ;-)
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
+1
10 char
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
I called rogers and told the rep that my phone started randomly rebooting and freezing and because i have a government plan they are shipping me a brand new one in a couple days no questions asked
Sent from my SGH-I717R using xda premium
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Yup. Don't be that guy.
Sent from my SGH-I717R
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
carhigh said:
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Truaim said:
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
Click to expand...
Click to collapse
Wow, really?? The only thing "wrong" with it is the damage "he" did to it you dumbass!
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
SeenNotScene said:
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
First of all I was heading up the car wash to raise money for kids to go to a summer camp. I actually brought my atrix with me to swap sim cards but I left it in my car parked across the street. While running across the street it feel out of my pocket. Big picture I am grateful that no major damage was done but also that we all should be mindful how big this phone is and how easy it is to forget. Either way I've decided to just ride it out because any case that wraps around the phone will cover it up.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
bubbad58 said:
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
Click to expand...
Click to collapse
This might be a good route OP. GL in getting a new one & I feel your pain.
neonsector said:
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Click to expand...
Click to collapse
Yes, could someone please explain this?
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Exactly! It's YOUR fault! Deal with it!
Sent from my BadAzz At&t Galaxy Note running Saurom & OC'd to 1.8GHz
I am wondering how you guys are going to unlock your bootloaders. I am personally going to wait on one of our great developers to find an exploit.
Yup. Same here.
sent from 2yr old Evo on ICS
scottspa74 said:
Yup. Same here.
sent from 2yr old Evo on ICS
Click to expand...
Click to collapse
Yep won't be long either.
Sent from my SGH-T989 using xda premium
I am extremely excited to see what amazing ROMs this phone will get.
Sent from my EVO using XDA
I am also thinking it may be a situation like with the HTC rezound. Where we need the HTC unlock method to get the first 75% then some crazy trick like touching wires to certin places to get the rest of the full s-off
Stalte said:
I am also thinking it may be a situation like with the HTC rezound. Where we need the HTC unlock method to get the first 75% then some crazy trick like touching wires to certin places to get the rest of the full s-off
Click to expand...
Click to collapse
lol ummmmm very doubtful
Sent from my EVO using xda premium
Why?
Sent from my EVO using xda premium
Stalte said:
Why?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Why would anyone want to touch wires lol. First time I've heard anything like that to get s-off. Still sounds crazy to me.
Sent from my E4GLTE on XDA.
Papichulo06 said:
Why would anyone want to touch wires lol. First time I've heard anything like that to get s-off. Still sounds crazy to me.
Sent from my E4GLTE on XDA.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1613309
http://forum.xda-developers.com/showthread.php?t=1612035
Grounding the contact just forces the phone into download mode so they can unlock it. The only other way to get there (that I know of) is to softbrick the phone by breaking the hboot signature.
Damn. People had to get really clever to get to that. That's amazing. Hopefully our way forward will be simpler and safer. I'll bet many people traded the the rezound for something simpler to S-off
Sent from my EVO using xda premium
If I have Best Buy's Black Tie Protection, should I just go and use HTC's unlock? What are the draw backs on using the HTC unlock method?
shook187 said:
If I have Best Buy's Black Tie Protection, should I just go and use HTC's unlock? What are the draw backs on using the HTC unlock method?
Click to expand...
Click to collapse
Might void your warrenty which isn't that bad since sprint is to fix rooted devices anyways depending on the problem like u know cracked screen and what not is ok. Bricks no
ckoadiyn said:
Might void your warrenty which isn't that bad since sprint is to fix rooted devices anyways depending on the problem like u know cracked screen and what not is ok. Bricks no
Click to expand...
Click to collapse
But what if it's a shattered screen and it has to go through that 3rd party insurance. Will they not send you a new phone if you void the warranty?
Sent from my EVO using xda premium
Stalte said:
But what if it's a shattered screen and it has to go through that 3rd party insurance. Will they not send you a new phone if you void the warranty?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Hmm no clue guess it depends on that 3rd party but like I said I'm sure cracked screeens are ok or.something but not bricks. Warrenty is generally to get it swapped out through sprint when it totally dies or through HTC
ok so i got this phone on the 5th i believe and ever since that day i have had a case on it but today i was with some people and they wanted to see how it looked without a case. so i took it off and gave it to him and while he was looking at it he turned to me and said "is this supposed to be bent?" so in shock i look at my phone and sure enough the metal bar or strip i guess you would say that is under the home button by the mic is dented toward the back of the phone. since im very careful with my phones and haven't dropped this phone at all and my og evo thats 2 years old doesn't have a scratch on it so i can't figure out where it came from.
so would i be able to take it to the sprint store i got it from and replace it? its just one of those things that once you saw it, it can't be unseen and its driving me absolutely nuts
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
inst1029 said:
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
Click to expand...
Click to collapse
Return to cancel is 14 days, replacement/exchange is 30 days
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
In my experience sprint is evil.. >. >
shook187 said:
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
Click to expand...
Click to collapse
thats what i figured. but idk its just killing me knowing its there haha
Take it back. It needs to be as close to perfect as possible.
can it be exchanged to another device ?
i purchased et4g from sprint local store on 6/3 and the guy told me i have 14 days to cancel or exchange it. On 6/15 i exchanged the et4g for evo 4g lte, the sprint employee told me it doesn't extend the 14 days exchange period.
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
PhxkinMassacre said:
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
shook187 said:
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Yeah that to haha
Sent from my EVO using Tapatalk 2
Take it back!! Get it replaced with a brand new one!!!!
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
shook187 said:
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
Click to expand...
Click to collapse
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
assumption said:
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
Click to expand...
Click to collapse
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
shook187 said:
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
Click to expand...
Click to collapse
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
assumption said:
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
Click to expand...
Click to collapse
HTC doesn't cover physical damage.
Sent from my EVO using XDA
yeah the only thing i can do it take it to a service center and see it they can straighten it. but all sprint phones come with a 12 month manufacturer defect warranty. so maybe i can fiddle with a port or something to see if they will replace it? its a **** move but might consider it unless i can go to the sprint store when the cool guy is there. they guy there was kinda new and doesn't cut deals haha
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
jackpearce said:
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
Click to expand...
Click to collapse
pretty much hahaha. just got to find $100... since i don't have tep
Hi guys,
I bought a SGS4 the other day for $300 used. It came in the mail and it doesn't seem to work. I want to take it to Verizon to get a warranty replacement, but I'm afraid whatever is wrong with it was caused by the previous owner doing something that voided the warranty. Worst case scenario is I have to pay another $99 and use Asurion to replace it which I'm totally willing to do. Basically it turns on, but the LCD doesn't, only the backlight. It also gets super hot super quickly. I doubt it's bricked, I'm guessing water damage or the LCD went bad.
Take out the battery, put it back in, hold down volume and power, what happens?
Sent from my SPH-L720 using Tapatalk 2
If you think it's water damage check the sensors. And did you buy it with the impression that it was working 100% and nothing was wrong with it?
Stealyourface said:
If you think it's water damage check the sensors. And did you buy it with the impression that it was working 100% and nothing was wrong with it?
Click to expand...
Click to collapse
The sensors are still red. I did buy it with the impression it was working.
Cloaker said:
Take out the battery, put it back in, hold down volume and power, what happens?
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
I've tried that, still nothing. Still gets very hot very fast.
IanAndersonLOL said:
The sensors are still red. I did buy it with the impression it was working.
I've tried that, still nothing. Still gets very hot very fast.
Click to expand...
Click to collapse
This is the precise reason I meet at a VZW store to buy any used phone I buy.
Sent from my SCH-I545 using xda premium
chrisjm00 said:
This is the precise reason I meet at a VZW store to buy any used phone I buy.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Yeah =/ I did that with my Gnexus, this time I had it mailed to me.
IanAndersonLOL said:
Yeah =/ I did that with my Gnexus, this time I had it mailed to me.
Click to expand...
Click to collapse
And I'm guessing you didn't buy it on ebay either. You take that risk when you don't do that or meet in person. You got scammed this time.
Sent from my Sprint Galaxy S4 using Tapatalk 4
Hey guys. My phone is about two Months old our so and my charger port cover is already not staying shut good. I'm thinking about getting a wireless charging setup, but was trying to avoid it because of the cost. Anyone else having this issue?
Also what wireless setups is everyone running?
Sent from my SM-G900T using XDA Free mobile app
Well thats not good.
No, not great. Any ideas?
jjlean said:
No, not great. Any ideas?
Click to expand...
Click to collapse
http://www.ebay.com/itm/Original-OE...er_Cell_Phone_Accessories&hash=item20e64bc56a
How do you even install this ? Just wondering for future reference hopefully not anytime soon...... But does the thing that hold it in place just gets pushed in there ? how will you take the old one out ? Or do you have to take the whole phone apart, Making the phone not being waterproof anymore which basically will be pointless since that is the whole point of this lol
gdmlaz said:
How do you even install this ? Just wondering for future reference hopefully not anytime soon...... But does the thing that hold it in place just gets pushed in there ? how will you take the old one out ? Or do you have to take the whole phone apart, Making the phone not being waterproof anymore which basically will be pointless since that is the whole point of this lol
Click to expand...
Click to collapse
You have to take out 1 screw from the back. Thats it.
aooga said:
You have to take out 1 screw from the back. Thats it.
Click to expand...
Click to collapse
Thing is do I want to get a new one every two months?
Sent from my SM-G900T using XDA Free mobile app
jjlean said:
Thing is do I want to get a new one every two months?
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
Well no, but what other choice do you have? The bright side is it's only $5. I mean, the only other option is to get a wireless charging sticker (which breaks the water resistance anyway), or a real samsung wireless charing back cover. Both are more expensive than just replacing this flap every 2-3 months. I'm pretty disappointed in Samsung if this is truly the case though.
aooga said:
Well no, but what other choice do you have? The bright side is it's only $5. I mean, the only other option is to get a wireless charging sticker (which breaks the water resistance anyway), or a real samsung wireless charing back cover. Both are more expensive than just replacing this flap every 2-3 months. I'm pretty disappointed in Samsung if this is truly the case though.
Click to expand...
Click to collapse
Same here...
You have a point.
Sent from my SM-G900T using XDA Free mobile app
aooga said:
You have to take out 1 screw from the back. Thats it.
Click to expand...
Click to collapse
Just actually took a look at the phone and you are correct so not that bad kind of annoying but at least is an easy fix let me save the link for the port cover just in case I need it in the future lol
gdmlaz said:
Just actually took a look at the phone and you are correct so not that bad kind of annoying but at least is an easy fix let me save the link for the port cover just in case I need it in the future lol
Click to expand...
Click to collapse
I hope I won't need to replace it though. A $700 phone shouldn't need the user to replace a part every 2-3 months. The GS1 (att captivate) had a sliding door that never broke in 3 years of use. Maybe samsung should have done that.
aooga said:
I hope I won't need to replace it though. A $700 phone shouldn't need the user to replace a part every 2-3 months. The GS1 (att captivate) had a sliding door that never broke in 3 years of use. Maybe samsung should have done that.
Click to expand...
Click to collapse
I just bought a replacement.... we'll see.
Sent from my SM-G900T using XDA Free mobile app
jjlean said:
I just bought a replacement.... we'll see.
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
Just to let you know, tmobile would have replaced it, but don't go that route. They send refurbished phones that are more than likely to have more problems than your original phone.
aooga said:
Just to let you know, tmobile would have replaced it, but don't go that route. They send refurbished phones that are more than likely to have more problems than your original phone.
Click to expand...
Click to collapse
Yea, I don't want a refurb. I have done that before with them and it was ok, but my phone was a year old. This one is too new!
Sent from my SM-G900T using XDA Free mobile app
jjlean said:
Yea, I don't want a refurb. I have done that before with them and it was ok, but my phone was a year old. This one is too new!
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
How many people are having this issue? Sure hope mine isn't problematic like this. I'm getting an OtterBox Preserver case so i might just remove that cover to make it easier to plug in the charger plug. but then again, if the case were to ever fail, it would be nice to have that extra protection guarding the device.
elesbb said:
How many people are having this issue? Sure hope mine isn't problematic like this. I'm getting an OtterBox Preserver case so i might just remove that cover to make it easier to plug in the charger plug. but then again, if the case were to ever fail, it would be nice to have that extra protection guarding the device.
Click to expand...
Click to collapse
So far, there's been 2 reports. One in this thread (obviously), and one in the accessories section. I've only had mine for about a month, so I guess that's why my flap is still fine. Hopefully it will stay fine though.
I found this for you guys. I'm definitely downloading this YouTube video for later use. I always seem to find youtube videos that have been removed when i actually need them lol
https://www.youtube.com/watch?v=hSAiAgCf8XA
2 Months Old
jjlean said:
Hey guys. My phone is about two Months old our so and my charger port cover is already not staying shut good. I'm thinking about getting a wireless charging setup, but was trying to avoid it because of the cost. Anyone else having this issue?
Also what wireless setups is everyone running?
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
Mine is already broken off.
letsgotowawa said:
Mine is already broken off.
Click to expand...
Click to collapse
When you say broken off, it's actually detached from the phone or just loose?
aooga said:
When you say broken off, it's actually detached from the phone or just loose?
Click to expand...
Click to collapse
What a bad design. The phone is barely two months old
Sent from my SM-G900T using XDA Free mobile app