Over the last year I have been having many problems with my Evo 3d, I am on my 4th replacement device and even this one is having many problems. Today I went to my local Sprint store and as soon as I walked in they just said "Another one?" I was about to down grade to a different phone the options were , Samsung Galaxy Epic (Original galaxy s) and the original Evo 4g (wimax) but this time the rep told me that for some reason the HTC Evo 4G LTE was now a replacement that they could order for me, I dont know if it will work out in the end but I am hopeful.
Just thought this might be interesting to someone.
I went through the same crap. I LOVE my Evo 3D, but it's not what I use these days. I had to deal with a very rude 3rd party Sprint store that accused me of disassembling it. The mismatched screw is on all of the Evo 3D's I've ever seen. I'm now on Tmobile *not by choice* lol, and on the HTC One S. I have constant radio issues now, still on a quest for the perfect phone
A user on another site got a GS3 as his replacement.
That's what I was hoping for but I'll take what I can get
Sent from my PG86100 using xda app-developers app
Yea, it's nothing to do with the phone itself, it's the company Sprint uses to "refurbish" their phones. When I had the original Evo 4g, I went through SEVEN refurbished phones, ALL of them had some MAJOR flaw, bad screen, bad pixels, vibrate not working, one came literally in two pieces (the screen wasnt glued/screwed down). I believe sprint's policy is if they have given you 3 refurbs, and you still are having problems, they will give you a brand new phone.
Now, do NOT accept a galaxy 1 or an evo 4g, those are downgrades. They HAVE to provide you with an equal or better phone. The 4g LTE or Galaxy s3 are probably the only two phones out now that are completely comparable.
I planned on taking my 3D to Sprint tomorrow because my digitizer is going out again. It also reboots on its own sometimes. 6-8 months ago i had a digitizer problem and they replaced the digitizer. 3-4 Months ago I had the reboot issue and all they did was restore it without even asking me first. Made me so mad!
I don't think I will be fortunate enough to get an SG3 or Evo LTE... But does anyone have any tips on getting it?
Sent from my PG86100 using xda app-developers app
I've been through 8 total I think.... Bad screens, bad power buttons, one was literally about to fall apart. I went through their multiple device exchange and they could only offer me the 4g, epic, conquer, or the shift. I literally laughed at them and said I'll take my chances with another 3d. So here I am with horrible light bleed and a screen that actually makes sound when I press it back into the phone. F#ck sprint if this is how they treat their customers... Been with them for a decade, three lines, and have had tep for the last 5 years. I'm going to straight talk asap.
Sent from my PG86100
Just got home with the evo 4G lte, they said it was luck that there was one of these available who knows
Sent from my EVO using xda app-developers app
I think I'm going in to complain about constant reboots and demand a replacement. Hopefully, I too can come out with the evo lte.
Sent from my PG86100 using Tapatalk 2
Related
I am so excited for 100 bucks I basically get to upgrade to this dual core beast! You should see the pictures of my evo it still functions I will take some pics and show everyone how destroyed my PC36100 is
Sent from my PC36100 using Tapatalk
nice, thats how I got my 3D, I was pretty shocked when it said they were shipping me a 3D... I actually got one that was brand new in the box, instead of one that was Refurbished by Asurion like they ususally do... felt good getting to upgrade for only $100 and not having to extend my contract was a plus for sure... you'll love your 3D... ive had mine for almost 4 months. and Its a killer phone.
That's how I upgraded my phones for years. I went from the Mogul to the Touch Pro to the Touch Pro 2. Maybe I'll get an opportunity this year on whatever the next big thing is.
Yeah that's how I got mines too since Sprint wouldn't fix my charging port on my OG Evo, but oh well enjoying my 3D, & mine was brand new also with 1.30 hboot
Shooter McGavin
Whats funny is if you head over to the evo4g forum youll see people NOT happy about this change and the fact its happening b/c the 4G got put on their EOL list so no more of them being made.
thought it was funny people over there were talking about going and getting another one just incase b/c they didn't want a 3D. lol loony
That's how I got my 3d too. I'm happy with it. I missed my og evo for a few days but after using the 3evo for awhile Im glad I got upgraded.
We're comin from a pure power source.
Aw, that sucks. We just made a claim on my wife's 4g on friday and they sent us a 4g. It would make my life substantially easier if I only had to support one type of phone instead of two.
they sent me an eve 4g on my replacement but the bottom led's didn't light up properly so i called and then they said they would send out another replacement and that was the 3d so if u want try to find something stupid to complain about thte replacement and it will give you another whirl at getting a 3d without paying another 100
Yea. Someone stole my White 4G at Albertsons. When I filed the claim I got the message that they had no White 4Gs in stock so they were substituting the Standard 3D. At first all I saw was "Standard" and was disappointed that I wasn't getting another White phone. Then I noticed the "3D" and decided I would suffer through...
Huge thread on this! http://forum.xda-developers.com/showthread.php?t=1318308
Swyped from mah 3vo!
from what i hear, sprint no longer carries Evo3D? i am going to call tomorrow morning to ask for an asurian replacement, but since they dont have Evo 3D anymore, are they gonna try to give me a samsung s2 or something? i would only like HTC, not a fan at all of touchwiz nor the feeling of samsung phones. could anyone just answer me what they replace Evo 3Ds with nowadays?
They replaced mine with a refurbished Evo3D 2 weeks ago. Then it broke a week later, and they replaced it with another refurbished Evo3D, today actually.
Depends on what your problem is. If you are taking it to Sprint for a warranty replacement, they have plenty of refurbished evo 3d's left. Just because they aren't selling it doesn't mean they don't have refurbs left.
If you are calling Asurion, I would assume the phone was lost, stolen, or you broke it (i.e. water damage, cracked screen, etc). If that's the case, once you pay the deductible, Asurion USUALLY has refurbed 3d's, however they usually run out before sprint. In that case, they will probably offer you a galaxy s2.
kk ty both
Replaced mine a week ago, got another 3VO
Sent from my HTC EVO 3D using xda-developers app
Replaced mine on Tuesday got another EVO 3d with asurion
Sent from my PG86100 using xda premium
I got a free 3VO replacement from Sprint since I just walked in and showed them the radio died.
Since Sprint and HTC don't officially acknowledge the problem with switching and staying connected to "weak" LTE signals on the Evo, do you think they will ever release a fix? I am frustrated with the horrible 3G speeds in Houston while being in locations with a LTE signal - I sporadically connect to 4G at work and home but it never lasts.
I really like the EVO 4G LTE and various roms like MeanROM, but I am about to give up on Sprint due to not being able to use my phone except for on wi-fi (3G speeds often at 0.15 Mbps or below, only improving in the early to late evening). If the radio was at least fixed to properly connect to LTE then I could at least better evaluate the situation before calling it quits, but as it is right now I have no hope of ever using LTE on a consistent basis. The only reason I stayed with Sprint in the first place was knowing that Networkvision would go live in July that would supposedly improve 3G speeds and enable LTE. 3G speeds have nearly been unusable during mid mornings/afternoons for over a year now and NetworkVision didn't do anything for me yet.
for what i pay im happy with sprint
and ive experienced 4G at some parts here in the Bronx and its pretty fast to me
maybe its just your area. if i would ever switch i would go prepaid
Its more of a sprint issue, I have to do the airplane trick on all the lte phones in the house and as far as I know the gs3 and iPhone 5 don't have handoff issues like the evo does
This issue was known of before the phone was even released. Sprint has tried to fix it, according to their updates atleast, obviously it hasn't happened. At this point only time will tell. I wouldn't worry about it too much, if your that mad with sprint, switch carriers.
What lte issuws
cm10ed 3VO
pbedard said:
What lte issuws
cm10ed 3VO
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1905007
Read this thread, it will explain pretty much everything there is, relating to LTE issues. It's been an on going problem since the phone was released. Trust me, no EVO LTE is exempt. The people that say they have no issues, haven't witnessed it first hand against another phone.
roids87 said:
I wouldn't worry about it too much, if your that mad with sprint, switch carriers.
Click to expand...
Click to collapse
Pretty much anyone with an EVO LTE signed away another two years, so leaving will cost $350 plus the cost of the next phone.
It seems to me advertising a phone as LTE, especially to the point of actually adding that to its name, and then delivering a phone with this defect should be grounds to cancel your contact, but not in the real world I guess.
It's no wonder Sprint and HTC won't acknowledge the problem. If they did they might open themselves up to costly damages.
Sent from my Nexus 7 using xda app-developers app
leebo said:
Pretty much anyone with an EVO LTE signed away another two years, so leaving will cost $350 plus the cost of the next phone.
It seems to me advertising a phone as LTE, especially to the point of actually adding that to its name, and then delivering a phone with this defect should be grounds to cancel your contact, but not in the real world I guess.
It's no wonder Sprint and HTC won't acknowledge the problem. If they did they might open themselves up to costly damages.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I'm not trying to be a ****, but if you did a little research, you would have known this phone was being released with LTE issues. It really just comes down to patience. Unfortunately, there are a few users that just can't grasp the concept of patience.
leebo said:
Pretty much anyone with an EVO LTE signed away another two years, so leaving will cost $350 plus the cost of the next phone.
It seems to me advertising a phone as LTE, especially to the point of actually adding that to its name, and then delivering a phone with this defect should be grounds to cancel your contact, but not in the real world I guess.
It's no wonder Sprint and HTC won't acknowledge the problem. If they did they might open themselves up to costly damages.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You can easily go I'm and have it swapped out for an SGS3...many have done it...
And I dunno where you guys get the whole "...sprint and HTC don't acknowledge the problem..." as they have said its being worked on many times already and its still an open issue in their system... So please drop the bs speak like they are acting like it isn't an issue...they may not be doing a good job fixing it, but they have done anything BUT act like its a non issue..
Sent from my EVO using Tapatalk 2
sgt. slaughter said:
You can easily go I'm and have it swapped out for an SGS3...many have done it...
And I dunno where you guys get the whole "...sprint and HTC don't acknowledge the problem..." as they have said its being worked on many times already and its still an open issue in their system... So please drop the bs speak like they are acting like it isn't an issue...they may not be doing a good job fixing it, but they have done anything BUT act like its a non issue..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Will they actually swap it out for me?
Sent from my EVO using xda app-developers app
roids87 said:
I'm not trying to be a ****, but if you did a little research, you would have known this phone was being released with LTE issues. It really just comes down to patience. Unfortunately, there are a few users that just can't grasp the concept of patience.
Click to expand...
Click to collapse
Well, since I bought my phone as a pre order, that would have been a bit difficult.
Not to be a ****, but I love when people think they know everybody's personal experience.
Sprint touted this phone as being an advanced LTE capable phone, and promised their network was just around the corner.
They then published a schedule stating that los Angeles would go live in September. After I bought it they changed to October. It's November. If not for xda, I still would not know LTE was even here yet.
My experience with AT&T does not leave me with much confidence Sprint would swap me out with a GN3, especially since I actually bought the thing from Wirefly.
Sent from my Nexus 7 using xda app-developers app
I preordered my Evo LTE and it was not well known at the time to have lte issues as no one even had the phone. And when it came out no LTE network went live until July. So how was I supposed to magically know to avoid this phone and wait 2 months for the Samsung s3?
Also Sprint isn't exactly acknowledging the lte issue, they certainly didn't do so when I called to complain. In fact all that has been offered so far is to exchange my phone for a refurb LTE which won't be any better and possibly worse. They weren't receptive to exchanging to a Samsung galaxy s3, they probably will only do so after a lot of effort and multiple exchanges of the evo for crappy refurbs. Even then I have no idea if the 4g network on Sprint is even worth the effort in my city as the evo doesn't give a proper representation of coverage.
Sent from my EVO using Tapatalk 2
DooneyInThaA said:
Will they actually swap it out for me?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Go to a corp store and explain the issue show them in store the sgs3 with signal and urs without it if need be or possible... It might take them replacing ur EVO once before they do the swap for sgs3 but I've seen many do it easily.
Sent from my EVO using Tapatalk 2
jrcbandit said:
I preordered my Evo LTE and it was not well known at the time to have lte issues as no one even had the phone. And when it came out no LTE network went live until July. So how was I supposed to magically know to avoid this phone and wait 2 months for the Samsung s3?
Also Sprint isn't exactly acknowledging the lte issue, they certainly didn't do so when I called to complain. In fact all that has been offered so far is to exchange my phone for a refurb LTE which won't be any better and possibly worse. They weren't receptive to exchanging to a Samsung galaxy s3, they probably will only do so after a lot of effort and multiple exchanges of the evo for crappy refurbs. Even then I have no idea if the 4g network on Sprint is even worth the effort in my city as the evo doesn't give a proper representation of coverage.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You called and spoke to an entry level CS rep.... You could call again and get them to tell you WiMAX rollout is going on still on your area...
It's documented on sprints side and many reps if they have a clue know exactly where to pull it up at stating such...
Sent from my EVO using Tapatalk 2
It seems in areas where LTE is rolled out and covers well, the transfer or handoff works somewhat well. In areas where LTE isn't completely rolled out, the handoff fails at times, hence the airplane mode switch seems to work. Sprint acknowledged an issue with the handoff in their own forums. I will say, with the newest CMX, I have less issues than with any sense base, for me anyway the handoff almost works every time from LTE to 3G. just my opinion
Sent from my EVO using xda app-developers app
I'll sell the phone if it becomes an issue for me. I wouldn't even give a second thought to it. Since i have no LTE for most likely a very long time I will probably have moved onto my next device. I know s4gru says October for the first LTE sites in MN but I suspect they are way behind target of that. I did the whole toggle wimax garbage for two years with my evo shift. While it was more to save battery than for signal issues I don't want to do that again. I want my phone to work as it should without having to toggle stupid switches. Every time you do that you have to wait for the switch to take place and any data connection that is happening seems to get dropped and you have to reload.
I highly doubt Sprint will ever officially confirm the existence of the flaw because they can very easily blame it on the network. Since LTE will not be fully rolled out for a very long time I have a feeling the EVO LTE will be long in its grave by the time they would have to admit anything.
I've talked to many Sprint reps and beyond 1st level. I haven't found any reps that state the problem is known. I've called HTC, they state there is no problem and offer to check the phone (w/ a fee if no issue is found). The Sprint reps various choices of BS are that it's the new network or different phones handle it differently due to signal optimizations for balanced loading. I go to Houston quite a bit in the evenings and weekends now and see the issue all the time since there is usually an S3 user with me as well. Unfortunately I can't go to the Sprint store while I am there, so I take it to my corp store where I bought the phone. They tell me to take it to the repair store (affiliate), repair store shrugs their shoulders says its maybe the new network, laughs, thinks I'm nuts, tells me to take it to the corp store to get it swapped, and.... well you get the picture.
The evo lte i had gets no 4g and 56k 3g speed all the time. Chicago has no 4g yet. I got a Samsung galaxy s3, and rocking lte all over Chicago. Sprint lies and htc ffffed up this phone and wont admit it. But at least I got both phones for free.
Sent from my SPH-L710 using xda premium
Your completely right. I'm in San Antonio and at first when lte was getting deployed I would get it sporadically, but now I get it constantly and its consistent.
Sent from my EVO using xda premium
You guys that don't have problems, hang on to those phones and don't touch that firmware as you don't want to mess up the special firmware that HTC sent to your phone with the issue fixed.
So my E3D went south on me. In Developer Options I turned on the touch tracer and could see the phantom touches that were opening apps, dialing contacts, whatever shortcut was under the spot when it fired. Crazy.
So I unrooted, loaded the current RUU, and headed to the Sprint repair location by my house.
They looked at it and confirmed the problem. Dude said, "Well, we have replacement parts so we can replace the screen. Or, if you want, we can swap it for the Evo4g LTE." I didn't think I heard him right, so I paraphrased it back to him. Yup. Incredible. Sprint was really getting on my nerves, but they won my heart back with that move.
Just wanted to share my experience - I hope everyone gets similar treatment when the time comes.
That's lucky! I took mine in last month and they replaced the screen. But, I like my 3D and LTE is not online here yet, so maybe it's better that I kept my 3D anyway.
Must be nice.. I've been through like 7 or 8 3ds and their only offer is another crappy refurb or a downgrade.
Sent from my PG86100
Same thing happened to me! Except it was a list given to me. The last phone was the EVOLTE and my face lit up!
I'm loving the LTE. I miss the Evo 3D only cuz aside from the digitizer issues it was a good phone to me.
The screen and battery on this is a huge improvement. I can upgrade again in July but will probably wait till end of the year or maybe next year.
Whoever had digitizer problems just keep trying. I know it helps if you have insurance.
Sent from my EVO using xda app-developers app
My 3d has been having problems keeping a consistent wifi or 3g connection the past few weeks. Sprint has sent me 6 replacements, all have been broken (one bad screen, one wouldnt turn on, one the digitizer didnt work etc). I got tired of having to take each one into the store just to have them verify that it was broken. I told them I wanted a new phone, not a refurbished crap phone. The guy checked his computer, and said they could offer me a Galaxy S2 (yes, a 2) or an evo 4g (the old one, not the LTE). I told him there is no way they are giving me a phone that's over 2 years old. He talked to his manager, and he said the same thing, that's all they could offer me.
I called Customer care to see what they would offer, even threatened to cancel my account. They told me I would have to contact Asurion and pay the deductible to get another replacement (and it would be a refurb). I can't believe Sprint is turning me to them to handle their business, since they can't do their jobs themselves. AND trying to make me PAY to get a warranty replacement.
I actually bought my EVO 3D with a bad screen for $20 and replaced it with a good quality screen for $30. Funny thing is, the EVO 4G LTE went on sale for the price of free (2year contract) 2 days later here. I snagged one for my wife but decided to hang on to the 3D. I'll honestly say the only improvement i care about on the LTE is the battery. It's nice that it's light, and the screen is slightly bigger but i think I'll wait till they put out the next evo or HTC phone that has a quad core or something much better.
And this was for free?? or through asurion, I've got two 3vo's that are broken right now, Mine has digitizer problems and my lady's has a shattered screen. Will asurion replace the broken screen one for the hundred bucks with the 4g lte?
And is there a chance mine will be replaced with a 4g lte for free?
---------- Post added at 03:28 PM ---------- Previous post was at 03:27 PM ----------
And who has the ICS 2.89 RUU, I can't find it for ****.
Can't_Live_Without_My_Evo said:
And this was for free?? or through asurion, I've got two 3vo's that are broken right now, Mine has digitizer problems and my lady's has a shattered screen. Will asurion replace the broken screen one for the hundred bucks with the 4g lte?
And is there a chance mine will be replaced with a 4g lte for free?
---------- Post added at 03:28 PM ---------- Previous post was at 03:27 PM ----------
And who has the ICS 2.89 RUU, I can't find it for ****.
Click to expand...
Click to collapse
I guarantee you will get a refurb 3d. I just called Asurion today and according to them, they have "tons" of refurbed 3d's.
I took mine into a sprint store for the digitizer and had just dumped a sock rom on it but still had the unlocked bootloader and everything. They replaced the digitizer and even replaced the entire shell. They basically put my board into a new phone. Even joked with me about my boot up screen(android pissing on an apple)
Sent from my Evo 3D CDMA using xda premium
akin175 said:
I actually bought my EVO 3D with a bad screen for $20 and replaced it with a good quality screen for $30. Funny thing is, the EVO 4G LTE went on sale for the price of free (2year contract) 2 days later here. I snagged one for my wife but decided to hang on to the 3D. I'll honestly say the only improvement i care about on the LTE is the battery. It's nice that it's light, and the screen is slightly bigger but i think I'll wait till they put out the next evo or HTC phone that has a quad core or something much better.
Click to expand...
Click to collapse
http://www.intomobile.com/2012/12/0...s4-pro-13mp-camera-and-unibody-aluminum-case/
My upgrade is in June so I'll definitely be getting one of these.
It seems like HTC is switching to Q1 and Q3 launches to beat out Samsung.
Oh and OP gratz on getting an EVO LTE!
o0adam0o said:
Whoever had digitizer problems just keep trying. I know it helps if you have insurance.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I have tep coverage.... They don't seem to care. And the list of phones they were offering was horrible for me. Evo 4g, Evo shift, epic, and conquer... All if which came out before the 3d, have lower resolution, half the ram, single core processors, and.. oh yeah no 3d obviously but I don't really mind losing 3d if its a capable device. I asked about a gs2 and they wouldn't budge on that even. Been a customer for a decade and have 3 lines of service...
The latest refurb has horrid light bleed and the screen actually makes a sound when I press it back into the casing because it doesnt sit properly.
Hmmm. Looks like in off to download another ROM while roaming lol.
Sent from my PG86100
I have a bad digitizer too, so i went in to sprint with the vague hope of getting the LTE also. No luck, theyre sending me a replacement. But if i dont like it for any reason im just gonna keep mine...
Sent from 3D A.W.E.S.O.M-O
Threads give me hope that when my EVO's digitizer finally gives in (it's getting really close to not working at all) I may be able to not roll the dice on a refurb EVO3d. I just don't want to go into refub hell, the unknown.... been there for a Moment lololololol. Although, couldn't they at least offer the Photon in lieu of a 3d? Damn.
jdawglx01 said:
Threads give me hope that when my EVO's digitizer finally gives in (it's getting really close to not working at all) I may be able to not roll the dice on a refurb EVO3d. I just don't want to go into refub hell, the unknown.... been there for a Moment lololololol. Although, couldn't they at least offer the Photon in lieu of a 3d? Damn.
Click to expand...
Click to collapse
You would think they could.... But no. And seriously..... I haven't gotten what I would call a good quality refurb yet.
Every single one the screen has been loose, jacked up power buttons, cases literally bulging apart... And all they wanna do is send another pos or downgrade me. I used to brag about how great they were and in all honesty I've been telling people to stay away since they started treating me like this.... Their customer service used to be what kept me in lieu of their ****ty coverage and slow network speeds.
Sent from my PG86100
By the way of additional information - when I scheduled my appointment online with the Sprint repair center, I included information that my phone was critical for my job (which is true) so, possibly, that played into their decision to upgrade my phone.
Hope this information is useful to someone.
I'll give that a shot... My digitizer started acting up today ironically..... Phantom touches and I have to power cycle it occasionally just to get a response.
Sent from my PG86100
Sprint doesn't really care about the rooted phone... When I was a tech for them, I still did the repair and or replacement. I just wanted the customer to be honest with me. Either case its their job they have to repair it. TEP is not effected by root.
Sent from my KFTT using xda app-developers app
kiewee3 said:
http://www.intomobile.com/2012/12/0...s4-pro-13mp-camera-and-unibody-aluminum-case/
My upgrade is in June so I'll definitely be getting one of these.
It seems like HTC is switching to Q1 and Q3 launches to beat out Samsung.
Oh and OP gratz on getting an EVO LTE!
Click to expand...
Click to collapse
Now that's what I'm talking about Q1 is right around the corner and for sure be worth waiting for.
Well my digitizer has become much worse over the last couple days so I had to do something :-/
So I called customer service and was told that they'd replace my EVO3d... But it'll be 5-7 days on back order. The rep said she had to offer an EVO but acknowledged that it is not an even trade. They wouldn't give me other options. I have insurance but so I figured this is the cheapest way out for now. They waived the $35 fee, or so they said. Last time I did this with a Moment, they said the same thing about being back ordered and a box arrived early with a shiny Transform... So we'll see. My contract is up in 6 months, almost made it!
jdawglx01 said:
Well my digitizer has become much worse over the last couple days so I had to do something :-/
So I called customer service and was told that they'd replace my EVO3d... But it'll be 5-7 days on back order. The rep said she had to offer an EVO but acknowledged that it is not an even trade. They wouldn't give me other options. I have insurance but so I figured this is the cheapest way out for now. They waived the $35 fee, or so they said. Last time I did this with a Moment, they said the same thing about being back ordered and a box arrived early with a shiny Transform... So we'll see. My contract is up in 6 months, almost made it!
Click to expand...
Click to collapse
Let me know what they do for you.... I'm really curious because I'm about to make that same call (again)
Sent from my PG86100
So this is what happened. I work for Sprint and my manager hooked me up with an early Christmas gift. I had the EVO 3D and there was a time with Sprint where if you had a 3D and it had a malfunction they would replace it for you for free via the Exchange program for a EVO 4G LTE because there was a shortage of EVO 3D's. So he did that for me and bam I had an EVO 4G LTE. When the update came out I downloaded it excitedly and immediately after the download my phone has been frozen up. It will work temporarily if I do a simpull and then freeze again shortly after. I have done hard resets and cache wipes and I booted into the boatloader and reflashed the stock RUU (The PJIMG whatever it is) and it still does not work so I had my technician exchange it for me again and she offered me an S III instead via the exchange but I told her I still wanted an EVO...
I've been with HTC since the HTC Hero and always loved it. Did I make a bad choice though? Should I have instead gone with the S III? What do yall think?
TL;DR I had some problems with JB and have to have my phone exchanged and my technician offered me an S3 but I told her I want an EVO again did I make a bad decision.
I don't think you made a bad decision. You obviously prefer ht over Samsung. The evo and the s3 Have pretty similar specs. As long as you don't start having issues with the new evo, you made the right decision.
Yeah I just guess now my tech has got me worried that this new phone is gonna be messed up too. But TBH I think that the issue didn't sit so much with the software itself but the fact that the phone was a refurbished device and obviously had issues before.
But I loved my new EVO in the short time I had it. I just see some people here are so adamant about wanting to swap their EVO's for the S3 by any means.
i've been with htc since the touch pro, then OG Evo, now EVO LTE... I really like the EVO LTE, It's fast and handles pretty much anything I throw at it.... the few bugs it has are just really annoying... I'm stock with latest OTA at the moment. The new OTA made LTE connectivity better, but it also introduced a few new bugs... the hardware is great, i'm just not crazy with the stock software...
If I could do it all over again, I probably would have tried the S3 instead of the EVO.... I had no idea the S3 would become as popular as it has...
MrSteez said:
So this is what happened. I work for Sprint and my manager hooked me up with an early Christmas gift. I had the EVO 3D and there was a time with Sprint where if you had a 3D and it had a malfunction they would replace it for you for free via the Exchange program for a EVO 4G LTE because there was a shortage of EVO 3D's. So he did that for me and bam I had an EVO 4G LTE. When the update came out I downloaded it excitedly and immediately after the download my phone has been frozen up. It will work temporarily if I do a simpull and then freeze again shortly after. I have done hard resets and cache wipes and I booted into the boatloader and reflashed the stock RUU (The PJIMG whatever it is) and it still does not work so I had my technician exchange it for me again and she offered me an S III instead via the exchange but I told her I still wanted an EVO...
I've been with HTC since the HTC Hero and always loved it. Did I make a bad choice though? Should I have instead gone with the S III? What do yall think?
TL;DR I had some problems with JB and have to have my phone exchanged and my technician offered me an S3 but I told her I want an EVO again did I make a bad decision.
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Sprint never offered the LTE for a malfunctioning 3D. If they did then I wouldn't have had to pay for mine after the 8th 3D stopped working and all they would offer me is an OG Evo or some garbage Samsung. This is one reason Sprint customer service is pure JUNK. The lies, the constant changes in policy, the rudeness, and favoritism. You liked the hero? The worst smartphone ever made? I almost got a flipphone after my experience with the 'hero.' Anyway, I would've went with the S3. Only because I'm sick of HTC and Sense.
Sent from my EVO using xda app-developers app
I agree about the exchange. Never is a device replaced that way. If they do you are lucky I guess. Evo got replaced with 3d or photon because with that flagship they really didn't have anything on the same level at the time. 3ds and Photons are normally switched for each other and if your lucky they will give the s2 or Galaxy Nexus. What I'm trying to say is no way does a normal customer off the street walk in with a 3d and exchange for a LTE. There are to many lower end devices with its specs to replace it with. You Boss really did bless you for Christmas! The onley other way I can figure is many Sprint has an exchange agreement with HTC.
Sent from my EVO using xda premium
iamkoza said:
i've been with htc since the touch pro, then OG Evo, now EVO LTE... I really like the EVO LTE, It's fast and handles pretty much anything I throw at it.... the few bugs it has are just really annoying... I'm stock with latest OTA at the moment. The new OTA made LTE connectivity better, but it also introduced a few new bugs... the hardware is great, i'm just not crazy with the stock software...
If I could do it all over again, I probably would have tried the S3 instead of the EVO.... I had no idea the S3 would become as popular as it has...
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So you're saying you would have gotten the SIII if you knew it would be so popular. what other people buy is what informs your preference? I really hope that's not what you're saying, because that's really sad and misguided, and kind of, well.... I just won't say.
from this PACevo
No you didn't make the wrong decision. Stick with the Evo 4G LTE. Remember YOU messed the phone up by whatever method you performed upgrading to JellyBean. Yes it has a few issues but what phone doesn't. My daughter has the SIII and I got to play around with it for a few hours. Im sorry but I still like the Evo better.
PS How did you not know the SIII was gonna be so popular? It was and still is the most widely advertised phone out there. And also you can't go by what is popular, just because it is popular doesn't make it a good phone by all means.
scottspa74 said:
So you're saying you would have gotten the SIII if you knew it would be so popular. what other people buy is what informs your preference? I really hope that's not what you're saying, because that's really sad and misguided, and kind of, well.... I just won't say.
from this PACevo
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Thanks for the snide comment. I'm sorry I didnt explain my point well enough. When you have two android phones that are almost identical spec-wise (EVO LTE & SIII) ... I'm going to want the one with a larger user base.... because generally speaking more users means more development for the device... since I do plan on rooting my phone eventually. If I am incorrect by stating this, then I apologize.
When I bought the EVO LTE launch day I compared it to the SIII and since they were so close spec-wise, I went with HTC because of my good past experience with HTC phones.
Delakit said:
Sprint never offered the LTE for a malfunctioning 3D. If they did then I wouldn't have had to pay for mine after the 8th 3D stopped working and all they would offer me is an OG Evo or some garbage Samsung. This is one reason Sprint customer service is pure JUNK. The lies, the constant changes in policy, the rudeness, and favoritism. You liked the hero? The worst smartphone ever made? I almost got a flipphone after my experience with the 'hero.' Anyway, I would've went with the S3. Only because I'm sick of HTC and Sense.
Sent from my EVO using xda app-developers app
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Someone sounds angry. And it wasn't a formal policy. Just something that could be done depending on the situation and if the evo 3d was in stock at the time of your issue. As well as if you were pleasant to the rep or a jerk...
Sent from my EVO using xda premium
Also the more popular device gets more accessories.
But i still like the Evo a lot.
Sent from my EVO using xda app-developers app
Best buy replaced my 3d with an lte for free :thumbup:
Nice try buddies.
Delakit said:
Sprint never offered the LTE for a malfunctioning 3D. If they did then I wouldn't have had to pay for mine after the 8th 3D stopped working and all they would offer me is an OG Evo or some garbage Samsung. This is one reason Sprint customer service is pure JUNK. The lies, the constant changes in policy, the rudeness, and favoritism. You liked the hero? The worst smartphone ever made? I almost got a flipphone after my experience with the 'hero.' Anyway, I would've went with the S3. Only because I'm sick of HTC and Sense.
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schmeggy929 said:
No you didn't make the wrong decision. Stick with the Evo 4G LTE. Remember YOU messed the phone up by whatever method you performed upgrading to JellyBean. Yes it has a few issues but what phone doesn't. My daughter has the SIII and I got to play around with it for a few hours. Im sorry but I still like the Evo better.
PS How did you not know the SIII was gonna be so popular? It was and still is the most widely advertised phone out there. And also you can't go by what is popular, just because it is popular doesn't make it a good phone by all means.
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So no offense to all of you but you're basically all wrong.... YES in November they did have that offer at our store because of an issue with the EVO 3D's and replacing them so they offered something comparable and since they can't go back to the first EVO they sent out an EVO 4G LTE to me. That's how I got my phone and that's how my manager got one as well. So it was a legitimate program. I work for Sprint okay so don't try to big league me here bro I think I know what I'm talking about.
And I have always been stock so my phone wasn't messed up by my own tweaking with it. I simply downloaded the OTA update on the 13th and it killed my phone. I wouldn't say that's my fault. But regardless the replacement is on its way so stop hating.
Stop turning my topic into self-loathing because you're not happy with the choices you made in your life...
.
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Not to gloat - just setting the record straight here. My local repair center exchanged my 3D for a LTE. I know it's not common, but it happens.
Just sayen.
I think you have the better phone. I much prefer the HTC build and the super lcd2 to the amoled screen on the Sammy.
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To the people saying that phones are never replaced with greater phones. I had my og evo and towards the eol of the phone they started replacing the phones for free for a 3d. No contract extension or anything. See mah thread here
I've had my Mogul replaced with an HTC Touch & my Touch for a Touch Diamond.
Even way back when, it was possible. My experience each time, was in-store
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Well I'm glad I have people here who agree with me and who also had pleasant replacement experiences. But hey I got my new EVO in and it's working great no issues so far I updated to JB at the store to make sure. ALL ACES HERE!!
People say the s3 is better because it has sold more more units. I dont get this because a evo lte is only on sprint, so of course it hasnt sold as many units as a phone on every carrier. Screen, build quality, and sense keeps the evo in my hands.
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