hi guys,
i'm having this really wierd problem just started couple of hours ago, ok so the problem is that when i reboot my phone and get into windows mobile or android everything works perfectly however as soon as i power off and wake up the phone the touch screen stops responding completely and the only way i see is to hard reset the phone again and i have no idea whats causing it i changed roms , changed radio and yet i still have this problem so someone please help me out, i don't no if the touch screen is messed up or what
because the touch responds perfectly the way it should when i reset my phone but after i power off the screen and wake up to the lock screen i can't unlock the phone b/c it won't respond to my touch after that
so please help out guys
thanks
hm... try hard-reseting the phone. but back up your data first using some backup software like sprite backup
Tried that as well no luck any other suggestion guys
Sent from my HTC HD2 using XDA App
I had the exact same problem, and I had to hard reset everytime, but as soon as I would press the end key it would be unresponsive. What I learned is that right after you hard reset you should only try waking pressing other keys than the end key and let it go to sleep by itself. Also did you use any EVO android builds, or Android at all, not sure if it's relevant, but that's where it all went wrong for me with the EVO build. I do find it quite odd that quite a few people are experiencing the same thing with the touchscreen and it also seems that there really isn't a solution to this. I had to send it in for a repair, and it got fixed pretty quick. Perhaps this needs to be investigated more.
i have same problem with my htc hd2
it is so annoying. i will send to repair service too..
hey i have the same problem too ! did you installed the new c0okies home tab ? because i did and after that it start it messing up.. well i did a thread yesterday about this.. the only responses i got was to send it back to repair. I just did not turn off the screen for nothing today during the whole school day it almost finisihed the whole day, it last it me about 6 hours without turning off the screen, otherwise the touchscreen becomes unresponsive.
Temporary fix/test
I just fixed it temporarily, i fixed it by taking off the battery cover and pressing down on the htc logo (below lcd) and pressure on both the front and back of the phone where the htc logo is.
if you do this and it fixes it, you most likely have a dodgy lcd/digitiser flex ribbon cable.
Hi, first sorry for my english, I hope that it will be clear enough to understand my problem...
My Xperia Ray, updated to ICS, display a black screen (with backlight) when waking up after a stand by. I have to wait for undertermined time to have something on the screen, sometimes I remove the battery and boot the phone to be able to use it.
I updated it to last 4.0.4 ICS thinking it will resolve the issue, but it has not.
I can still use the phone when connected to MyPhone Explorer with the phone keypad, while the mobile's screen is black the MPE windows shows me the "normal" mobile screen. Everythings else works normally.
I'm afraid to give it to customer service, it was a SFR branded phone and I flashed it with a generic firmware.
Locked bootloader, sfr gave me unlock code for sim cards, lost my root with last upadte too.
Any help ?
Did it also occur on Gingerbread firmware?
Didn't try with GB, it happened when on ICS .562, SEUS update to .431 didn't fix the problem.
I have the same problem with my Xperia Ray.
It already happened on GB and now also on ICS.
The screen stays black if you try to wake it up after standby (doesn't matter if power button or home button ).
This happens around 80% of the time.
The only things that help are: Waiting a few minutes, taking out the battery, or hitting the power button like crazy and eventually the screen will show up again after around 10 times on and off.
I brought my phone to the service center of the shop 3 times and every time they tell me they won't repair or switch it because the hardware looked fine in their opinion (they don't switch it on there, the one time I showed them the switched on phone with the error, they told me they could see the problem but as long as nothing inside is broken 'it's not their problem' . I told my lawyer and now he is trying to get me a replace phone.
The problem even comes right after you factory reset so I don't think it's an app.
It happens without the sd card in.
I had an different homescreen launcher installed around the time it first happened, but I removed it and it still happened and I factory reseted and it still happened. So I think it has nothing to do with that?
I tried software repair with the SE Update Service and it told me everything was alright.
Does someone around here have an idea what could be the cause?
I brought it to SFR customer service (here in france) 2 time, the 2 time they just downgrade it to GB, diagnostic was "update problem". They didn't take in consideration what I told them.
One of the shop employee told me that the third time normally they have to replace it by another one. If they don't want to change it I think I'll mess up their shop...
This even happens on Xperia Mini
when ever i try to wake it up by pressing Home button or Power button
it takes about 3-5 seconds to wakeup
it should be instant isn't it?
I also experienced 2 times that even pressing
all the buttons doesn't wakes up the screen
but only back light, then i have to restart the
phone by removing the battery.:crying:
Me too !
I have tha same problem !! I can't take it esay..It's bad thing in my Idea! very disgusting :crying:
I've got the same delays on my Lww, sometimes my phone doesn't wake up at all, and sometimes it takes several seconds. I haven't found any solution for it, but it seems to be a Sony-specific problem.
Sent from my Transformer Pad TF300T using xda app-developers app
I have also the same problem from some days
tried to reset all with flashtool with no luck
the problem is also during kernel loading,tried different kernel,logo and cw doesn't appear 90%times
if someone is able to read in logcat file I have attached one here
thanks for any help
me also
i also have the same problem with my xperia x10
bad news for all of us.....
http://youtu.be/m4p0-kv1cxA"
I took mine off silent and its working perfectly again. I'd try that!
HPJun said:
I took mine off silent and its working perfectly again. I'd try that!
Click to expand...
Click to collapse
sorry but I haven't understood....my language isn't english
Can you explain better please?
guerrierodipace said:
sorry but I haven't understood....my language isn't english
Can you explain better please?
Click to expand...
Click to collapse
I turned the sound for messages and phone calls back on. On 'silent' the phone just vibrated.
It hasnt fixed the problem of the black screen completely, but it is happening a lot less for me.
Finally I brought my Xperia Ray to the shop where I got it for the third time.
I bought it 159 Euros in december 2011 (plus Sony gave me 50E back) and they refunded 270 Euro in november 2012 !
Not exactly a refund because I had to choose another mobile, so I took the Xperia T which was 430euro, so I had to pay 160 E for the XT.
Good deal for replacement of a one year old mobile ! Only problem is that I can't unlock the BL.
It is a strange hardware problem since the screen can eventually be turned back on, so maybe it is something in the firmware that is screwed up and doesn't get completely fixed by SUS. If I were you guys I would try this fix: http://forum.xda-developers.com/showthread.php?t=1492805
It may not work, but it is better than throwing your Ray in the trash.
I have the same problem. My phone (xperia ray) after standby or after reboot has black screen with backlight. At first waiting for couple of seconds and trying to wakelock would solve the problem, after few weeks to wake up my phone I needed it to reboot (pulling out the battery). Now I need few reboots to start the device with screen on.
I found workarounds like Llama combined with Nightclock (both from Google Play) for the screen never goes off, but this eats battery and also sometimes the screen would go off. I don't believe its a hardware problem because with this workaround the phone is usable few days (until Llama delay the "events").
Found a way to make a logcat from starting the device. Two are for unsuccessful startups (black screen with backlight) and one for successful (screen on).
I think the problem is in the kernel for not loading drivers, but someone who knows to read logcat will tell us/me for sure. I can't flash new kernel because the phone is with Bootloader locked (Bootloader unlock allowed: NO).
Kernel version is 2.6.32.9-perf
Stock Rom 4.1.B.0.587
rooted
PS. Sorry for my english its not my native language.
Just to add one or two more informations: even with black screen and backlight the phone is usable, like I can answer on calls, it vibrates when I slide to unlock... I also thought the problem is in proximity sensor, but if it was that case the touchscreen would be locked.
If you fully discharge the battery and after switch on,it start normally?
guerrierodipace said:
If you fully discharge the battery and after switch on,it start normally?
Click to expand...
Click to collapse
I never tried full discharge of battery. I will try that and post the result.
hey guys i have the htc evo 3d rooted and unfortunately i have been hit with the bsod(black screen of death)onty the bottom buttons come on and the rest of the screen remains black(hence the name)plz plz help me
a few days back my battery went down to zero and the orange light was blinking finally it caught a charge and started charging a few hours later i switched it on and thats when i saw dum dum dum duuum!!the black screen of death plz help me i really like the rest of the human race cannot live without my phone oh ya and its cdma and warranty is not an option as the phone is not from my country......plz my phone is my life(well besides dota)plz try to solve my problem
P.s-im a noob to these forums if i have offended anyone or done something wrong plz lemme know
FYI - I am posting this in hopes that my experience may anyone that goes through this same problem. My phone is S-off and rooted.
I recently had to replace my screen. I bought one from ebay. You check it out the link below if you would like.
The digitizer flex cable was a little too long and seemed not be positioned where it should be, (too far left or something like that). I made it work and got my phone back together. The screen worked just fine until I made a phone call; upon connecting the screen turned off and would not turn back on until the call disconnected. I was running Viper DNA 6.0 originally when screen replacement took place. I could not find what I considered to be a solid lead on correcting the problem at first. I downloaded a different ROM, the teamEOS Droid DNA, same result. I searched more and seen in someones response, (unfortunately cant remember who), that they thought it had something to do with the Kernel. I downloaded JamieTheMorris's intelli plug kernel. When making a call the screen would turn off but, a press of the power button would make the screen turn on but, the screen would not respond to my touch. I tried using the recommended settings and that make my phone go haywire. So I wiped everything and downloaded Santod's NuSense SIX KitKat 6.0 and sometimes the screen cuts off when the call connects but, the power button makes the screen turn on and the phone responds to my touch.
I do not at all feel or claim that I have solved the problem of the replacement screen turning off when a call is connected but; due to the use Santod's ROM my phone functions and for now, that is enough for me.
If anyone has any more info on this problem, or is able to figure the problem please post below.
Replacement screen that I used - http://www.ebay.com/itm/White-HTC-Droid-DNA-Front-Panel-LCD-Touch-Glass-Digitizer-Screen-Assembly-OEM-/370828275337?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item5657166e89
Since it has RED menu buttons, I think this the screen for butterfly, hence the possible difference in positioning. I am not sure, just my 2c.
Does it have Verizon or HTC logo?
mobsterc said:
Since it has RED menu buttons, I think this the screen for butterfly, hence the possible difference in positioning. I am not sure, just my 2c.
Does it have Verizon or HTC logo?
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It has a HTC logo at the top. I know it does not mean too much but; the listing says specifically Droid DNA Verizon, although I was questioning whether that was why the cable was not spot on.
Hello guys, first thing ..sorry for my english. I have a problem with my HTC and i don't know if it's only software problem or hardware. Here's the thing:
I had my phone in pocket while was raining, after that i use it like half hour. Then my phone suddenly turn off (there was logo HTC and then black screen). I tried to turn it on but there was only hboot on screen so i removed the battery and there was water under battery. I left it for an hour and then i tried to dry it with hair dryer. When i turn it on there was still only hboot and volume down button doesnt work, volume up button do things like i push volume down (no previous item but next item) and power button doesnt work too, so i cant select anything. Now i don't know if it's problem with that water thing or it is only software problem. Can you guys help me?... thank you !!!
In my opinion, it's a hardware problem, caused by water. Also you made 2 big mistake. The first one you tried to turn on the phone and the second one used hair drawer.
Sorry for my bad English.
havv said:
In my opinion, it's a hardware problem, caused by water. Also you made 2 big mistake. The first one you tried to turn on the phone and the second one used hair drawer.
Sorry for my bad English.
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Click to collapse
but why there was HTC logo during turning off?.. If it was a problem with water it should shut down immediately, right?