Square Trade is offering 40% off a warranty for the next 2 days. You have to go through the Square Trade Facebook page. I bought a 2 year ADH warranty for $85.00 so I know the offer does work.
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Will Sprint handle warranty issues for the first 90 days on the LTE? I am 3 days past the 30 day exchange with Best Buy and they are estimating 30 days to "fix" mine. If I go to Sprint will they honor the 90 day manufacturer warranty and replace or repair it in a more timely manner?
I purchase devices from bestbuy and always have Sprint service them.
Sent from my EVO using Tapatalk 2
Wait. I thought that best buy had adopted a replacement policy with phones that needed repair?
Sent from my EVO using xda premium
Sprint has a 14 day return policy on phones they sold. If there is a manufacture warrenty of 90 day that would have to go through HTC. What's wrong with the phone? A repair store will fix/replace it for $35 as long as it is not broken or liquid damage
Cell phone providers are not like normal retail outlets. If the manufacturer offers a longer warranty, you must go through them, not the carrier.
Just got back from the Sprint Store. have to either go through manufacturer or can leave it with them, if they can duplicate the problem they can order a replacement for $35.00
Tnman7 said:
Will Sprint handle warranty issues for the first 90 days on the LTE? I am 3 days past the 30 day exchange with Best Buy and they are estimating 30 days to "fix" mine. If I go to Sprint will they honor the 90 day manufacturer warranty and replace or repair it in a more timely manner?
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Click to collapse
I shattered my screen and took to to Best Buy and I was given 3-5 days, 30 days, and then a couple days. Eventually I dropped it off at a Best Buy Mobile in Portland, they had a NEW phone for me in 22 hours.
What they told me is that there is 2 repair processed. Rapid exchange, when they send out a new or refurb unit the minute the broken phone is put into the system. The other is repair, that is the 3-5 day one, which can take up to 30 days.
So ask them to do a repaid exchange.
I had an order in for a Black i9300 on Newegg and then cancelled it because I found out that there isn't a warranty. Where can I buy an international Galaxy S3 for the US with a warranty over 90 days?
Don't want to drop $500 on a device and then have it break next month.
MattMJB0188 said:
I had an order in for a Black i9300 on Newegg and then cancelled it because I found out that there isn't a warranty. Where can I buy an international Galaxy S3 for the US with a warranty over 90 days?
Don't want to drop $500 on a device and then have it break next month.
Click to expand...
Click to collapse
As someone found out in this thread: http://forum.xda-developers.com/showthread.php?t=2036231 Seems like you're out of luck. Buy a really great case/screen protector and hope for a lack of hardware failure...and use American Express to purchase, but i'm unsure whether their warranty protection covers this.
Newegg gives 90 days on unlocked phones. I got mine there, and that was one of the reasons. You can also buy a third party warranty through them.
BaronInkjet said:
Newegg gives 90 days on unlocked phones. I got mine there, and that was one of the reasons. You can also buy a third party warranty through them.
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The third party warranty only covers accidental damage, not the warranty.
so i got a call from a TMO representative just now and its my 14days today and she is offering me a insurance. i disregard it because i told her. im pretty contented with the 1 year warranty. any glitches or something like the phone stopped working they can always exchange it with the refurbed one.
to my surprised, she told me NO. after 14days without insurance your on your own. they will not exchange the phone if something goes wrong with the phone. like i mention above.
is this true???? I'm new to T-Mobile. before im with verizon and within the whole year owning the S3 i had 4 exchanges due to the problems encountered.
She was just trying to sell you. You do have one year warranty if you want to do an exchange it is a $20 processing fee without insurance and you have to wait 3-5 business days in shipping. If you have insurance bundle then it is $5 processing with overnight shipping. That alone is worth the insurance price. Have paid for it for about 4 Years and do not regret it one bit.
Sent from my HTC One using xda app-developers app
I would do some research. I'm pretty sure the warranty is through the manufacturer and you would have to go through them. I could be mistaken though.
Sent from my HTC One using xda app-developers app
At least for a year T-Mobile should handle it and not the manufacturer.
On Verizon it's $12 overnight and FREE shipping for 3-5 days. This is without insurance under a year policy.
Sent from my HTC One using xda premium
Yeah, 1 year with HTC only I believe.
Sent from my HTC One using Tapatalk 2
It seems the rep you talked to was correct, though sales reps tend to be pretty dramatic:
From T-Mobile's website:
You have 14 days to return a discounted purchase (I assume, payment plan phones are included in this).
You have 20 days to return a discounted online purchase.
You have 30 days to return a full price purchase.
The 1-year warranty is through HTC.
T-Mobile will handle all necessary actions on the 1-year HTC warranty for a $20 fee.
The HTC warranty does not cover accidental damage.
Insurance is a monthly fee plus there is a $175 deductible in the event of a claim.
Source:
http://support.t-mobile.com/docs/DOC-2624
http://support.t-mobile.com/docs/DOC-1271
http://www.phoneclaim.com/t-mobile/program
56789 said:
It seems the rep you talked to was correct, though sales reps tend to be pretty dramatic:
From T-Mobile's website:
You have 14 days to return a discounted purchase (I assume, payment plan phones are included in this).
You have 20 days to return a discounted online purchase.
You have 30 days to return a full price purchase.
The 1-year warranty is through HTC.
T-Mobile will handle all necessary actions on the 1-year HTC warranty for a $20 fee.
The HTC warranty does not cover accidental damage.
Insurance is a monthly fee plus there is a $175 deductible in the event of a claim.
Source:
http://support.t-mobile.com/docs/DOC-2624
http://support.t-mobile.com/docs/DOC-1271
http://www.phoneclaim.com/t-mobile/program
Click to expand...
Click to collapse
a good post, thanks
This is for anyone that still has a current warranty bought from Sony. The 2 year ADH bought from sony and sold by sony only. My phone was getting bad wear on it after having it for 2 years. I cant charge it some times and i have white spots all over the device. I called the Sony ADH and spoke to an agent about my issues. They put me on hold and came back and said that there are no more Z ultras and would give me back full purchase price of what i bought the phone for. I was shocked! I was like wow that is awesome. So now i am waiting for my refund check. Just letting people know about this. Of course it may vary depending on your situation. Good luck.:good:
nice!
Ok really quick i bought like a dummy from Best Buy and after a week i got random reboots so it was only a week so i took it back and they exchanged it no charge since it was defective. That was a week ago. I bought the S8+ with the $100 off for 24 months so made my payments around $31 not $35. Now i was reading on a deals thread about deals on sprint.com for this phone. As i log into my sprint account i get offered the s8+ on there for 19.77 for 24 months after a $15.55 or so credit a month for 24 months. Now that would make the price be $480 or so after all payments are done in 24 months. and also it is $12 a month less then what i am going to pay from Best Buy. Now that is a huge chunk of change difference. Am i missing something here? Do i stand a chance taking it back to Best Buy and saying it is rebooting again and i just want to return it and forget the thing? Will they give me a hard time with the return? it says 14 days you can return it but i returned it 1 time already for reboots a week ago so that starts the 14 days over right? Anyway would you return and rebuy from sprint?
to save a bit of cash, absolutely!