About warranty - Motorola Droid RAZR

Does rooting your device (e.g. an Android phone) and replacing its operating system with something else void your statutory warranty, if you are a consumer?
In short: Not in EU. Read here.

Technically yes.. BUT if u fxz (sbf) back to stock they'll never know.. Done it many times..
Sent from my DROID RAZR using xda premium

xpsychox said:
Technically yes.. BUT if u fxz (sbf) back to stock they'll never know.. Done it many times..
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
I'm not so sure they'll never know, anyway the point is that in EU is possible to send back to warranty assistance also with a custom recovery and rom.
I bricked my other device, a Motorola Atrix. I figured out that volume rockers didn't work anymore after i fastboot wiped one by one any partitions .
You know that vol rockers are necessary to boot end navigate into recovery, so it was totally empty without way to fix it by myself.
I send it to Moto assistance and they replaced main board for free.
So i think they obviously can not declare, but are forced to provide assistance in these cases.

Jack'O said:
I'm not so sure they'll never know, anyway the point is that in EU is possible to send back to warranty assistance also with a custom recovery and rom.
I bricked my other device, a Motorola Atrix. I figured out that volume rockers didn't work anymore after i fastboot wiped one by one any partitions .
You know that vol rockers are necessary to boot end navigate into recovery, so it was totally empty without way to fix it by myself.
I send it to Moto assistance and they replaced main board for free.
So i think they obviously can not declare, but are forced to provide assistance in these cases.
Click to expand...
Click to collapse
As far as I no..yes/no if I remember correctly I remember hearing something saying the supreme court said it is not illegal to root or own device.. Since thin a lot of sh.. Is getting passed.. Or they just care enuff to look..
Sent from my DROID RAZR using xda premium

I Had No Luck
Hi ,
KInda weird Germany is EU and Motorola denied my Razr garantie service because I rooted and flashed 3rd party firmware ...Sent in due to bad usb port from what I can tell the cardock no longer picks up cell meaning no audio thru usb ...
I really don´t care the cell was a bad buy with Motorola´s update history , and it did not retain any resale value new 500€ and now a year later lucky to get 150 for used cell ...
Moto is my book is dead moved to Samsung Galaxy Note 2 and yes it has problems like any cell but not as many as Moto ....
This is kinda a repost started my story first in the post "Motorola implemented root checker "
Have a nice day

lharp1977 said:
Hi ,
KInda weird Germany is EU and Motorola denied my Razr garantie service because I rooted and flashed 3rd party firmware ...Sent in due to bad usb port from what I can tell the cardock no longer picks up cell meaning no audio thru usb ...
I really don´t care the cell was a bad buy with Motorola´s update history , and it did not retain any resale value new 500€ and now a year later lucky to get 150 for used cell ...
Moto is my book is dead moved to Samsung Galaxy Note 2 and yes it has problems like any cell but not as many as Moto ....
This is kinda a repost started my story first in the post "Motorola implemented root checker "
Have a nice day
Click to expand...
Click to collapse
Wouldn't catch me dead with a Samsung.. However.. I'd take it over an apple any day..lol
Sent from my DROID RAZR using xda premium

you can always reset to stock when u need to
done it before and they didnt know it, well, at least they fixed it for me anyway

Well if the buttons don't work plug in a factory cable and boot into fast boot via adb. There are ways to get around warranty clause's
Sent from my XT910 using xda premium

Related

[Q] RSDLite AP Fastboot

For some reason, when I go to flash a file in RSDLite 5.6, everything works until the program puts it into AP Fastboot. The program isn't able to recognize my phone and ends up displaying "The phone failed to switch to fastboot mode."
Any ideas?
Thanks!
Extra info - Win7 64x machine
I am having the same exact problem!! i was about to post a new thread when i found this.... hope someone can chime in and give us a heads up.
my problem is that i can only get windows to recognize my razr in bp flash SBF mode. it will not recognize my razr while in AP fastboot mode. no matter how many times i've tried. i have successfully flashed an sbf before.
since then i have removed and re downloaded the drivers just to be sure that i have the correct ones. thought it might be a usb cable so i switched it out along with multiple ports on the comp. i have no idea.
don't know if this helps but the only bootstrap i could use prior to bootlooping was razrbootstrap. cwmonboot would not work no matter what (which i had working once also) and i came from arctic rom where i also lost usb mode while booted. no options at all to connect to pc. thought that might have something to do with it.
i really hope this helps someone to point us in the right direction. if i don't find anything out tonight i am going to take it to verizon. thank you guys for all that you do!!
Kalvin
What a lengthy post haha. I think the problem may be that I was using my 64x laptop. Switched to my moms 32 and its made it much farther so far. *fingers crossed
Sent from my ADR6300 using xda premium
It was just about done, and I guess the battery got too low.....I'm screwed. It says it cant transfer because the battery is too low. Now im stuck in ap fastboot...
figured out my problem..... it wouldnt recognize my razr while in AP fastboot mode all because of me using a different cable. make sure you use the cable that came with the phone!! I thought i had the new cable but i was using an old one.
what a relief!! so that was my problem. if anyone experiences the same thing you know what to look for.
thanks XDA for somewhere to go to when i have a problem like this tho lol.
also have you tried to boot into AP fastboot then just hit the power button once. should just turn off the phone so that you can charge it on the wall charger for a while.
amberkalvin said:
figured out my problem..... it wouldnt recognize my razr while in AP fastboot mode all because of me using a different cable. make sure you use the cable that came with the phone!! I thought i had the new cable but i was using an old one.
what a relief!! so that was my problem. if anyone experiences the same thing you know what to look for.
thanks XDA for somewhere to go to when i have a problem like this tho lol.
also have you tried to boot into AP fastboot then just hit the power button once. should just turn off the phone so that you can charge it on the wall charger for a while.
Click to expand...
Click to collapse
I'm seriously about to lose it. Since it made it partially through the process, my phones soft bricked. It doesn't charge. I need a factory cable.
Sent from my ADR6300 using xda premium
jimbub said:
I'm seriously about to lose it. Since it made it partially through the process, my phones soft bricked. It doesn't charge. I need a factory cable.
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
Sorry to hear that, thankfully there's an easy mod if you have a sacrificial microUSB cable: http://forum.xda-developers.com/showthread.php?t=1403100
Sent from my XT910 using xda premium
onslaught86 said:
Sorry to hear that, thankfully there's an easy mod if you have a sacrificial microUSB cable: http://forum.xda-developers.com/showthread.php?t=1403100
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Ive seen it... I sadly dont own a soldering iron. I might try and bs it..... hopefully I don't blow anything up.
jimbub said:
Ive seen it... I sadly dont own a soldering iron. I might try and bs it..... hopefully I don't blow anything up.
Click to expand...
Click to collapse
Was hoping these were in stock, might be worth contacting them:
http://shop.teamblackhat.info/Factory-style-programming-cable-for-Motorola-FactCable.htm
Bought one a while back just in case.
Good luck getting it to charge!
WVULTRA said:
Was hoping these were in stock, might be worth contacting them:
http://shop.teamblackhat.info/Factory-style-programming-cable-for-Motorola-FactCable.htm
Bought one a while back just in case.
Good luck getting it to charge!
Click to expand...
Click to collapse
Been there too :/ Decided to contact them. Hopefully they get back to me! I will most likely take it to verizon though. Are they good about their warrenties?
jimbub said:
Been there too :/ Decided to contact them. Hopefully they get back to me! I will most likely take it to verizon though. Are they good about their warrenties?
Click to expand...
Click to collapse
I went through a situation of FCs with my first Razr that VZW nor Moto could diagnose, and local Verizon replaced it with no questions asked. But I'd only had it for 9 days. Was told VZW replacement period was 14 days; but I never confirmed it.
I was able to unroot/factory reset though before taking it in. Your's might be questionable unless you have a good relationship with the VZW dealer.
IMO, if your way past any warranty period, I'd hold out for a factory cable or get someone experienced to build you one via the post above.
Good luck!
WVULTRA said:
I went through a situation of FCs with my first Razr that VZW nor Moto could diagnose, and local Verizon replaced it with no questions asked. But I'd only had it for 9 days. Was told VZW replacement period was 14 days; but I never confirmed it.
I was able to unroot/factory reset though before taking it in. Your's might be questionable unless you have a good relationship with the VZW dealer.
IMO, if your way past any warranty period, I'd hold out for a factory cable or get someone experienced to build you one via the post above.
Good luck!
Click to expand...
Click to collapse
I'd be willing to buy one from anybody on here.
Did you ever figure anything out? Or Try charging the way I suggested?
Sent from my DROID RAZR using XDA App
amberkalvin said:
Did you ever figure anything out? Or Try charging the way I suggested?
Sent from my DROID RAZR using XDA App
Click to expand...
Click to collapse
Well, this morning my dad took it in (since it was his) and switched back over to his blackberry. Verizon was nice enough to overnight him a replacement my conscience is clear for exams
Sent from my ADR6300 using xda premium
not if you've rooted, that voids the warranty & gives them an excuse to hide their corporate heajs in the sand, & force people to do without a full system backup b/c they don't have root…
also, it saves them fm having to support all the difftroms, patches, etc.

Completely bricked i777

My friend broke his i777 when trying to update to the newest AOKP (he used rom manager) I wasn't home to help him fix it and he accidentally used some vibrant tool to fix it instead of normal Odin.
So it is hard bricked, he got a jig and that's not working either. Any ideas?
Sent from my Galaxy Nexus using Tapatalk
If it is a hard brick and the jig does not work then i think you need to buy a new phone
If it's truely hard bricked, then the only option is jtag recovery. Mobile Tech Videos is a reputable vendor who can do that.
If there is absolutely no sign of life, then that is your only option. If there is any sign of life at all, then you possibly might recover the phone without that.
dirtbikerr450 said:
If it is a hard brick and the jig does not work then i think you need to buy a new phone
Click to expand...
Click to collapse
Negative. There is plenty of JTAG brick repairs. Google: mobile tech videos
Edit: sorry creepy, didn't see your post
Sent from my SGH-I897 using xda premium
MTV repaired my captivate when i hard bricked it. Odin hanged on me during a boot-loader revert and it was toast. The guy that does the repair must have some special tools cause you'd never even know my phone had been opened up just by looking at it.
He flashed a vibrant rom with bootloaders?, that's the only way to hard brick a galaxy s2 from what I've read. Did you try connecting to computer and pressing volume up and down to enter in download mode?
Provide more information.
I don't know what vibrant thing he used it could have had boot loaders he doesn't know also yes I tried all those combinations
Also I am looking into JTAG repair now thanks for the help
Edit: are we sure this will work 50$ is allot (although not too much if it works) also where can I find this MTV guy?
Sent from my Galaxy Nexus using Tapatalk
bbm21 said:
I don't know what vibrant thing he used it could have had boot loaders he doesn't know also yes I tried all those combinations
Also I am looking into JTAG repair now thanks for the help
Edit: are we sure this will work 50$ is allot (although not too much if it works) also where can I find this MTV guy?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Go to mobiletechvideos.com. $50 is worth it and he can fix it. And for whatever reason, they can't get it working , they refund your money. But they're a trusted site. They unbricked my captivate
Sent from my SGH-I897 using xda premium
Before you send it in for jtag repair...
If you havn't tried it already, try putting the phone into download mode by first removing the battery, then holding down Vol+ and vol- (but not power) while you plug in the usb cable connected to your pc. The key here is to have the battery out. If this puts you into download mode, then go to the Download Repository and flash the I777UCKH7-CL503881 Stock Binaries including bootloaders.
Re: jtag. From what I have read, you can trust mobile tech videos. $50.00 is a bit less than replacing the phone. The XDA developer Adam Outler also has done some jtag repair for folks on the captivate, and may also do the sgsII. I havn't heard lately, but some time ago he was a little cheaper than MTV.
Yes Mobile Tech videos will work perfectly for getting it fixed. I have also spoken to him on the phone many of times and he is a really cool person and very knowledgeable. He fixed my cappy back in the day and he got it to work with our sgs2s back when they first came out. Also you may see if he can apply the unbreakable mod for you while he is at it. Makes it darn near impossible to ever brick it again with bad flashes of even wrong/bad boot loaders. And $50 is way cheaper than a new phone or even insurance if you now decide to accident run it over with your car before calling att.
Sent From My KickAss ATT SGS2 SPORTING my CobraRom
I bricked my mother-inlaws captivate a while back and sent it to MTV. Had it back in 8 days, he also keeps you updated of the process. Seeing the "your phone has been resurrected " e-mail arrive was a sigh of relief. Didn't feel like hearing the wife or mom-inlaws grief
Sent from my SGH-I777 using XDA
Nuskul said:
I bricked my mother-inlaws captivate a while back and sent it to MTV. Had it back in 8 days, he also keeps you updated of the process. Seeing the "your phone has been resurrected " e-mail arrive was a sigh of relief. Didn't feel like hearing the wife or mom-inlaws grief
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
Erhmm, if it's not broken, don't fix it. Should've thought of that before you flashed her device lol
Sent from my GT-I9100 using Tapatalk 2 Beta-5
Thanks guys I guess I'll have him do that
Sent from my Galaxy Nexus using Tapatalk
SGS2 AT&T Brick
Hey, Is that problem solved? I did not flash the wrong ROM but was flashing CM9 nightly on top of LD3.
Now my phone wont turn on.
I don't have JIG so if you say your problem got resolved, then I will send it to MobileTechVideo.com
thershope said:
Hey, Is that problem solved? I did not flash the wrong ROM but was flashing CM9 nightly on top of LD3.
Now my phone wont turn on.
I don't have JIG so if you say your problem got resolved, then I will send it to MobileTechVideo.com
Click to expand...
Click to collapse
Hi,
Pretty much the same problem here,tried to update hydrogen rom,wiped cache/dalvik through CWM. Installation was hanging for 10-15 minutes,i pressed power button and phone died.Doesnt respond to any button and action.
I am awaiting jig to arrive today ,and will post back if it worked,i doubt though...
2 months later...
Sent from my SGH-I777 using XDA
Jig couldnt bring it to life. Probably only thing that helps is jtag...
I felt twice with my I777..I 'played" different options, and use SuperOneClick and Odin. I did know how, but Unroot, install Stock Kernel, reinstal CWMR 5.0.5.4 and enter in Download Mode and later ..uuulaaa.....Dont ask me how...In my desesperation test all I can imagine and had a good look to save my phone.
RockRatt said:
Yes Mobile Tech videos will work perfectly for getting it fixed. I have also spoken to him on the phone many of times and he is a really cool person and very knowledgeable. He fixed my cappy back in the day and he got it to work with our sgs2s back when they first came out. Also you may see if he can apply the unbreakable mod for you while he is at it. Makes it darn near impossible to ever brick it again with bad flashes of even wrong/bad boot loaders. And $50 is way cheaper than a new phone or even insurance if you now decide to accident run it over with your car before calling att.
Sent From My KickAss ATT SGS2 SPORTING my CobraRom
Click to expand...
Click to collapse
I am wondering if AT&T would go to this level of trouble to determine if a ROM was uploaded to a phone or not to determine whether or not the warranty was voided? My phone froze under normal usage under one of the more popular ROMs. I wrote about it elsewhere so I won't write about it here again.. but it said something about encryption when rebooting and never came back from black.
My only concern is when sending it in under warranty at&t will reject and stick me for replacement bill..
Hp
---------- Post added at 08:48 PM ---------- Previous post was at 08:46 PM ----------
jcomana said:
I felt twice with my I777..I 'played" different options, and use SuperOneClick and Odin. I did know how, but Unroot, install Stock Kernel, reinstal CWMR 5.0.5.4 and enter in Download Mode and later ..uuulaaa.....Dont ask me how...In my desesperation test all I can imagine and had a good look to save my phone.
Click to expand...
Click to collapse
Did you have a continually black nonresponsive screen?
HP
heartspeace said:
I am wondering if AT&T would go to this level of trouble to determine if a ROM was uploaded to a phone or not to determine whether or not the warranty was voided? My phone froze under normal usage under one of the more popular ROMs. I wrote about it elsewhere so I won't write about it here again.. but it said something about encryption when rebooting and never came back from black.
My only concern is when sending it in under warranty at&t will reject and stick me for replacement bill..
Hp
---------- Post added at 08:48 PM ---------- Previous post was at 08:46 PM ----------
Did you have a continually black nonresponsive screen?
HP
Click to expand...
Click to collapse
Why post in a dead thread?
Bleh

[Q] Getting a replacement RAZR in India?

Hi guys,
I live in India and I wanted to get some information on getting a replacement for my RAZR. I have quite dissatisfied with the performance of this device. It has been giving me issues which are not ROM related(lag, reboots, random update failures). They simply persist despite my efforts of changing the ROM to remove them.
These issues mostly occur randomly so it's quite hard for me to actually prove to someone that I am experiencing them.
So I don't wanna go through all the Motorola Service Center BS for getting a replacement, as they will most likely tell me that I am using my phone wrong and slam the door in my face(pure speculation on my part, but then this does happen in India).
Can someone tell me an easy way to get a replacement through Motorola? Doesn't have to be pertaining to my issue. I can easily soft-brick my device(and restore it, if need be) and all, so if someone has any information, please do share.
Alternatively, if I do have to go to a service center, will they check a soft-bricked device for previous flashing attempts or will they simply declare it non-functional and replace it?
Aashrey99 said:
Hi guys,
I live in India and I wanted to get some information on getting a replacement for my RAZR. I have quite dissatisfied with the performance of this device. It has been giving me issues which are not ROM related(lag, reboots, random update failures). They simply persist despite my efforts of changing the ROM to remove them.
These issues mostly occur randomly so it's quite hard for me to actually prove to someone that I am experiencing them.
So I don't wanna go through all the Motorola Service Center BS for getting a replacement, as they will most likely tell me that I am using my phone wrong and slam the door in my face(pure speculation on my part, but then this does happen in India).
Can someone tell me an easy way to get a replacement through Motorola? Doesn't have to be pertaining to my issue. I can easily soft-brick my device(and restore it, if need be) and all, so if someone has any information, please do share.
Alternatively, if I do have to go to a service center, will they check a soft-bricked device for previous flashing attempts or will they simply declare it non-functional and replace it?
Click to expand...
Click to collapse
Leave it at Motorola services and you'll feel good. If it's defecrtive you'll get a replacement. While your razr is at moto services, look for online chanels on the internet and ask for help. Look for motorola india in facebook and talk 2 moto there too.
I got nine replaced this way
Wish you luck
Sent from my XT910 using Tapatalk 2
Thanks for the input. Well in India it doesn't exactly work that way. As far as I know you have to go to a service center and prove to them that your device is faulty. After that they diagnose the device and if they find the problem irreparable they replace the product reluctantly. So just wanted to make sure that I'll get a replacement and not some service center BS saying I'm doing it wrong.
Sent from my XT910 using XDA
Can any Indian RAZR user comment on this?
From my experience you will not get replacement until your cell is fully unresponsive first they will try to flash ur phone if it is not work than u r lucky u will get replacement i have 1 idea but its vry risky if u want competely brick ur device without dropping our putting into water you can try my method for this u will need a pc with fornt usb available open your pc just cross connect front usb cable thats it try ur pendrive first diffidently it will damage inside chip than u can try ur cell it will done the same this i have done this before to get the replacement for my MOTO DEFY. Hope this will help you.
Well I'm definitely not gonna try a full hard brick. But still thanks for the input. I'll see what I can do. I'll try Delhi first during my vacations and then Hyderabad. If that doesn't work, then well I guess I'm pretty much stuck.
A friend with a defy plus got his motherboard replaced within warranty after he bricked his phone trying to flash some roms. I'm not saying this would be the case with you as well but you would never know till you go to the service centre.
Maybe Off topic: I have an Indian XT910 and ever since i have updated to 2.3.6 i have problems receiving text messages. everything else works just fine. This is one of the most niggling issues. When i contacted the motorola call center they told me to go to an authorized service centre and get my phone downgraded to the previous version(2.3.4-not sure if there is any such version). This is an active discussion on the official motorola forum as well but the issue has not been solved.
Was wondering if any of you guys have had the same issue and were able to solve it?
(Please let me know if i need to start a new thread for this)
dude i can understand ur eagerness, i got a replacement for my razr, but as i purchased it through flipkart.com i was given a brand new handset from flipkart.com. i dont how motorola service center deals
rohanblade said:
dude i can understand ur eagerness, i got a replacement for my razr, but as i purchased it through flipkart.com i was given a brand new handset from flipkart.com. i dont how motorola service center deals
Click to expand...
Click to collapse
Oh yeah, my grandparents bought it for me when they were in Delhi, so the Flipkart option is not gonna work for me. Any ways thanks for the input.
'AL' said:
A friend with a defy plus got his motherboard replaced within warranty after he bricked his phone trying to flash some roms. I'm not saying this would be the case with you as well but you would never know till you go to the service centre.
Maybe Off topic: I have an Indian XT910 and ever since i have updated to 2.3.6 i have problems receiving text messages. everything else works just fine. This is one of the most niggling issues. When i contacted the motorola call center they told me to go to an authorized service centre and get my phone downgraded to the previous version(2.3.4-not sure if there is any such version). This is an active discussion on the official motorola forum as well but the issue has not been solved.
Was wondering if any of you guys have had the same issue and were able to solve it?
(Please let me know if i need to start a new thread for this)
Click to expand...
Click to collapse
The only problem with the RAZR is that first they'll try flashing back the original firmware which won't repair my issue, but will make them feel that it works just fine. That's why I was wondering if there was another way. I can't hard brick the phone so no matter what I do, a fastboot flash will restore it back to working condition anyways.
I was thinking about doing this, use Bootstrap to format data, cache, system and emmc partitions and go to the store complaining that the phone fails to boot after an update which I get. They will most likely try doing a data wipe from the built in recovery which will fail due to absence of an actual android system partition. Also all traces of Bootstrap will be removed because of the system partition not containing any data anymore. After this I'll basically tell them that this happens every time I try to update the phone. So maybe they might look past the fact that it's a simple software issue. I dunno if it'll work though.
Also one more thing, do the store guys give a damn about the user's wants, like for example if the user wants a new phone instead of a motherboard replacement, do they actually consider that? Because I'm gonna be in Delhi for a few days only so won't really have the time to get a motherboard replacement done because that'll take more than just a few days(and I really want an entirely new RAZR, I feel cheated with my current one)
And lastly, no I haven't had any of the issues you've mentioned. My 2.3.6 runs fine in that aspect. Just the random lag, and reboots which are killing me.
Aashrey99 said:
Oh yeah, my grandparents bought it for me when they were in Delhi, so the Flipkart option is not gonna work for me. Any ways thanks for the input.
The only problem with the RAZR is that first they'll try flashing back the original firmware which won't repair my issue, but will make them feel that it works just fine. That's why I was wondering if there was another way. I can't hard brick the phone so no matter what I do, a fastboot flash will restore it back to working condition anyways.
I was thinking about doing this, use Bootstrap to format data, cache, system and emmc partitions and go to the store complaining that the phone fails to boot after an update which I get. They will most likely try doing a data wipe from the built in recovery which will fail due to absence of an actual android system partition. Also all traces of Bootstrap will be removed because of the system partition not containing any data anymore. After this I'll basically tell them that this happens every time I try to update the phone. So maybe they might look past the fact that it's a simple software issue. I dunno if it'll work though.
Also one more thing, do the store guys give a damn about the user's wants, like for example if the user wants a new phone instead of a motherboard replacement, do they actually consider that? Because I'm gonna be in Delhi for a few days only so won't really have the time to get a motherboard replacement done because that'll take more than just a few days(and I really want an entirely new RAZR, I feel cheated with my current one)
And lastly, no I haven't had any of the issues you've mentioned. My 2.3.6 runs fine in that aspect. Just the random lag, and reboots which are killing me.
Click to expand...
Click to collapse
Send me a PM
Sent from my XT910 using Tapatalk 2
PM'ed!
Aashrey99 said:
Oh yeah, my grandparents bought it for me when they were in Delhi, so the Flipkart option is not gonna work for me. Any ways thanks for the input.
The only problem with the RAZR is that first they'll try flashing back the original firmware which won't repair my issue, but will make them feel that it works just fine. That's why I was wondering if there was another way. I can't hard brick the phone so no matter what I do, a fastboot flash will restore it back to working condition anyways.
I was thinking about doing this, use Bootstrap to format data, cache, system and emmc partitions and go to the store complaining that the phone fails to boot after an update which I get. They will most likely try doing a data wipe from the built in recovery which will fail due to absence of an actual android system partition. Also all traces of Bootstrap will be removed because of the system partition not containing any data anymore. After this I'll basically tell them that this happens every time I try to update the phone. So maybe they might look past the fact that it's a simple software issue. I dunno if it'll work though.
Also one more thing, do the store guys give a damn about the user's wants, like for example if the user wants a new phone instead of a motherboard replacement, do they actually consider that? Because I'm gonna be in Delhi for a few days only so won't really have the time to get a motherboard replacement done because that'll take more than just a few days(and I really want an entirely new RAZR, I feel cheated with my current one)
And lastly, no I haven't had any of the issues you've mentioned. My 2.3.6 runs fine in that aspect. Just the random lag, and reboots which are killing me.
Click to expand...
Click to collapse
so i'm guessing this is a hardware issue?
but a lot of people seem to be having this issue... and i did not have this issue when i was on 2.3.5... you are on stock right? and any other Indian razr owners having this issue?
and btw you should call the motorola customer care at 180030004343 and get whatever information you need(at least you'll get an idea if you will be getting a replacement)
'AL' said:
so i'm guessing this is a hardware issue?
but a lot of people seem to be having this issue... and i did not have this issue when i was on 2.3.5... you are on stock right? and any other Indian razr owners having this issue?
and btw you should call the motorola customer care at 180030004343 and get whatever information you need(at least you'll get an idea if you will be getting a replacement)
Click to expand...
Click to collapse
Already did. After I described the issue he told me to do a factory reset from the Motorola Recovery(which I've tried multiple times before. DOES NOT WORK). I told that it doesn't work. Then he said that he cannot help me further on the phone and I would have to go to a Motorola Service Center to get my phone checked for issues. He said nothing about a replacement. I have emailed Motorola customer care about the same. They haven't replied yet. WTF is wrong with Motorola Customer care!
rohanblade said:
dude i can understand ur eagerness, i got a replacement for my razr, but as i purchased it through flipkart.com i was given a brand new handset from flipkart.com. i dont how motorola service center deals
Click to expand...
Click to collapse
I wonder how you got your handset replaced through flipkart.com...I contacted them but they told me they can't help me and that I need to go to a moto service center using the list of service center's as a reference, which they had sent me along with the phone... be kind enough to share how did you get it replaced through flipkart
rubenswing said:
I wonder how you got your handset replaced through flipkart.com...I contacted them but they told me they can't help me and that I need to go to a moto service center using the list of service center's as a reference, which they had sent me along with the phone... be kind enough to share how did you get it replaced through flipkart
Click to expand...
Click to collapse
I think he was referring to Flipkart's 30 day replacement guarantee when he said that he got a replacement from Flipkart.

Verizon and Warranty exchange after root

I was on GB with root, then went to ICS with root. Went back to GB with, anticipating a warranty exchange.
I called in and the guy spent a few minutes trying to trouble shoot. He placed me on hold for a few minutes and then came back on and told me whatever software he has says my phone is rooted and therefore, my warranty is voided.
Ok, fine, I get that. My questions is this...if I send the phone back in UNROOTED, will they deny my warranty claim? Is it noted in my account somewhere to deny the warranty for this jerk who just wanted more functionality from his phone?
My understanding is that Motorola has a program on the phone that basically narks you out when you root your device. You may have a hard time convencing them otherwise.
Sent from my DROID RAZR using XDA
So who has found the program and disabled it? lol
HotShotAzn said:
I was on GB with root, then went to ICS with root. Went back to GB with, anticipating a warranty exchange.
I called in and the guy spent a few minutes trying to trouble shoot. He placed me on hold for a few minutes and then came back on and told me whatever software he has says my phone is rooted and therefore, my warranty is voided.
Ok, fine, I get that. My questions is this...if I send the phone back in UNROOTED, will they deny my warranty claim? Is it noted in my account somewhere to deny the warranty for this jerk who just wanted more functionality from his phone?
Click to expand...
Click to collapse
No, there is not, the warranty will go through perfectly.
DxTcmix said:
My understanding is that Motorola has a program on the phone that basically narks you out when you root your device. You may have a hard time convencing them otherwise.
Sent from my DROID RAZR using XDA
Click to expand...
Click to collapse
No such application exists, there would be too much fallout.
Sent from my XT912
The same thing happened to me when I called Motorola about fixing my screen because it has a stuck pixel. They took my mobile number and put me on hold. only to come back a minute later to tell me they won't repair it for free because my phone is rooted. So my apologies but the software exists somewhere on this phone.
Sent from my DROID RAZR using Tapatalk 2
hasbrobot said:
The same thing happened to me when I called Motorola about fixing my screen because it has a stuck pixel. They took my mobile number and put me on hold. only to come back a minute later to tell me they won't repair it for free because my phone is rooted. So my apologies but the software exists somewhere on this phone.
Sent from my DROID RAZR using Tapatalk 2
Click to expand...
Click to collapse
I've called Verizon and gotten two warranty exchanges both the phones were rooted, one at the time I called them. Both went through completely fine. So I'm guessing that it's only Motorola that can tell?
Sent from my XT912
I believe so, i'm not sure Verizon can sniff it out but moto sure can. I was searching for the link for you guys but can't find it. It was a new article talking about how it's only recent but there's an app or program that can narc on us. I'm sorry if this sounds conspiracy like but moto just proved it to me last week.
Sent from my DROID RAZR using Tapatalk 2
Hmm Where do questions go? Right thats right Q&A . Moved
prbassplayer said:
Hmm Where do questions go? Right thats right Q&A . Moved
Click to expand...
Click to collapse
I'm not good at following directions. Or playing well with others. Or sharing.
Thanks prbassplayer
Just a note: I decided not to go through with it. On TMo, I had phones rooted and flashed all the time - and still turned those into warranty. So long as there was no physical defect or water damage, they could care less.

[Q] Well. My curiousity led to a hard-bricked phone

Well. My curiousty led to a hard-bricked phone
It's definetly official. I am not going to install any more custom roms after this. To make my story breif. I aquired a motorola atrix 2 phone, and had read it could accomdate a custom rom, so I used a one click root method program and the program said it had done its job. I booted into the recovery and installed the rom, which ended in an infinite reboot. Great, so I read more on how to revert back to firmware using rsd lite. I did this, but the battery was dead. so I went out and purchased anther battery, attempted the restore, phone restart, then BOOM. it stayed black and now it wont come on. wtf.
Can any please recommend the proper cable I have to order to get the phone back working>?
Sunaj1 said:
Well. My curiousty led to a hard-bricked phone
It's definetly official. I am not going to install any more custom roms after this. To make my story breif. I aquired a motorola atrix 2 phone, and had read it could accomdate a custom rom, so I used a one click root method program and the program said it had done its job. I booted into the recovery and installed the rom, which ended in an infinite reboot. Great, so I read more on how to revert back to firmware using rsd lite. I did this, but the battery was dead. so I went out and purchased anther battery, attempted the restore, phone restart, then BOOM. it stayed black and now it wont come on. wtf.
Can any please recommend the proper cable I have to order to get the phone back working>?
Click to expand...
Click to collapse
Did you flashed rom with stock recovery?
Sent from my Sony Tablet S using xda app-developers app
smgdev said:
Did you flashed rom with stock recovery?
Sent from my Sony Tablet S using xda app-developers app
Click to expand...
Click to collapse
Yes, I tried to. Unless i acidentally downloaded the wrong file.
Sunaj1 said:
Yes, I tried to. Unless i acidentally downloaded the wrong file.
Click to expand...
Click to collapse
You should flash roms with custom recoveries that built for your device like clockworkmod or twrp recovery.
Sent from my Sony Tablet S using xda app-developers app
smgdev said:
You should flash roms with custom recoveries that built for your device like clockworkmod or twrp recovery.
Sent from my Sony Tablet S using xda app-developers app
Click to expand...
Click to collapse
Yes, I am aware of that. The problem is now my phone is hard bricked and it wont turn on at all, not even to display an error message.
How can I fix this? whats that special cable That i need?
I would love to help you but I don't have the device and I think you should ask to your device's q/a forum. It will more helpful for you.
Sent from my Sony Tablet S using xda app-developers app
Sunaj1 said:
Well. My curiousty led to a hard-bricked phone
It's definetly official. I am not going to install any more custom roms after this. To make my story breif. I aquired a motorola atrix 2 phone, and had read it could accomdate a custom rom, so I used a one click root method program and the program said it had done its job. I booted into the recovery and installed the rom, which ended in an infinite reboot. Great, so I read more on how to revert back to firmware using rsd lite. I did this, but the battery was dead. so I went out and purchased anther battery, attempted the restore, phone restart, then BOOM. it stayed black and now it wont come on. wtf.
Can any please recommend the proper cable I have to order to get the phone back working>?
Click to expand...
Click to collapse
Hi, I guess you can use THIS LINK to try and fix your problem. Thank you for consulting the forums, and have a nice day.
ATkeneiville said:
Hi, I guess you can use THIS LINK to try and fix your problem. Thank you for consulting the forums, and have a nice day.
Click to expand...
Click to collapse
Thank you. But an experienced repair guy said my phone wasn't responding to neither the USB jtag or the fast boot. So my phone is dead forever? Should I start digging its grave?
Sure sounds this way, and you shouldn't be doing JTAG through the USB port anyway unless your phone is something special I've never heard of
But in truth rooting your phone won't damage it, it just gives someone the opportunity to do so. I'm a firm believer in rooting all androids so long as they read and understand what they are doing, its very hard to brick a phone if you know what you're doing
So although this phone may be dead forever (unless you find someone who for sure knows the proper way to JTAG it) then still consider rooting your next one, just be sure to completely understand what's going on, and try to stay away from one click roots, its hard to learn anything from this
Best of luck on your next phone
*side note, if you still have warranty and your phone is completely unresponsive chances are you will get your warranty exchange, just play dumb and say "I was playing angry birds and it just froze, now it won't turn on"
Sent from my Nexus 4 using Tapatalk 2
I wish I had warranty on this thing. I got it second hand from craigslist. However i've managed to acquire an HTC inspire 4G, what an upgrade from a motorola cliq xt! I would love to install jelly bean on this thing but after messing up the Atrix 2 i'm scared I will F*ck this one up too. I can never find clear and concise instructions on the internet. Every web page I visit, it seems to be someones personal way of doing it. Steps not mentioned, or instructions written for intermediate users. For example, Every video or piece of instruction i've watched on youtube regarding booting into the fast boot on the atrix 2, said something about holding volume up and power button upon booting and I would see something on the top of the screen. However that did not work, First I had to use the volume down and power button, then I would get to this fastboot screen where those recovery options werent available, from there I had to hold both volume buttons down and press the power button twice which would bring me to the recovery options screen. thats just one example, and even then for some reasons I didn't have all the recovery options the instructions spoke of... for example. Very annoying and frustrating. On a side note, is there anyone on this site who lives in the US that can unbrick my atrix 2? The guy who repair phones I took it to said theres a device for 250.00 bucks he's waiting to get that can unbrick any device. However he doesnt have the funds and had gotten laid off work. I am just having a hard time believing a simple soft user error could permanently damage my device forever and that as sophiscated as our technology has gotten there's absolutely no way to revive it.
demkantor said:
Sure sounds this way, and you shouldn't be doing JTAG through the USB port anyway unless your phone is something special I've never heard of
But in truth rooting your phone won't damage it, it just gives someone the opportunity to do so. I'm a firm believer in rooting all androids so long as they read and understand what they are doing, its very hard to brick a phone if you know what you're doing
So although this phone may be dead forever (unless you find someone who for sure knows the proper way to JTAG it) then still consider rooting your next one, just be sure to completely understand what's going on, and try to stay away from one click roots, its hard to learn anything from this
Best of luck on your next phone
*side note, if you still have warranty and your phone is completely unresponsive chances are you will get your warranty exchange, just play dumb and say "I was playing angry birds and it just froze, now it won't turn on"
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I can't attest to the videos you saw, but for most androids this is the best site with the most info, I only suggest being sure how to root before you do it, and to understand how the method works as well. When your not understanding this is when bricks happen.
I know it can be lots of reading and lots of questions but in the long run its worth the time
As for the JTAG equipment there are many who have it and you can easily spend less than 250 on getting the proper stuff.
Every logicboard is different so maybe this machine he speaks of has a wide variety of cables that come with it, but he's still paying too much
Anyway, most people seem to charge 50$ or so to JTAG it back, if that's more than the phone is worth to you just sell it on eBay for parts
Sent from my Nexus 4 using Tapatalk 2
demkantor said:
I can't attest to the videos you saw, but for most androids this is the best site with the most info, I only suggest being sure how to root before you do it, and to understand how the method works as well. When your not understanding this is when bricks happen.
I know it can be lots of reading and lots of questions but in the long run its worth the time
As for the JTAG equipment there are many who have it and you can easily spend less than 250 on getting the proper stuff.
Every logicboard is different so maybe this machine he speaks of has a wide variety of cables that come with it, but he's still paying too much
Anyway, most people seem to charge 50$ or so to JTAG it back, if that's more than the phone is worth to you just sell it on eBay for parts
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Can you link me to clear and concise instructions on how to upgrade my 2.3.7 ( i think) to jellybean on an htc inspire 4g? and is there anyone here who can fix my phone that you know of?
HERE IS YOUR PHONES FORUM
you will find links to all the guides you need here, always read the stickies in each section, this tends to have the important info you need
then anything your not sure about should be asked in the proper place within this forum for the best answers
example, question on how to root should be asked in the how to root thread for best chance of a good answer, question on how to flash a new radio should be asked in a thread pertaining to this
im sorry but i dont know enough about your phone specificly to help further but hopefully the members in your device specific forum will
best of luck!

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