[Q] No sound when I insert headphone jack - Atrix 4G Q&A, Help & Troubleshooting

Hi guys,
first of all let me thank you for all the help I got from this forum. And of course i searched the sh.t out of this forum before I created a thread.
My problem is as follows;
I was using the vanilla kernel (because of the webtop support) after trying cm7 and a bunch of other roms, and all of a sudden i realized that the headphones did not work.
it worked before, but after several falling down from the steering wheel to the car floor and my really bad treating to my atrix, one day it decided not to work.
I thought that it might have been a hardware error, since i saw the 'headphone plugged' sign when i inserted a headphone (several headphones and a big studio monitor actually) and I opened the screws and cleaned the headphone jack, cleaned the board with alcohol and did not have a sandpaper, but scratched the connections lightly with a screwdriver and still, NO SOUND
then i decided to change software,
reinstalled vanilla rom, wiped and installed CM7 wiped and installed CM9, wiped and installed CM10
and actually I really like this rom.
So today is the day I ask you guys,
what can be wrong?
When I insert the jacks to my studio monitors, I hear POPS everytime the phone tries to play an mp3 or generate any noise.
The phones internal speakers work fine.
Also recently I noticed that when I try to use google navigation it searches for the gps for a LOOOOONG time, but the gps seems to work fine on google maps.
I don't know what the hell is wrong with this phone.
I treated my old iphone 3gs the same for MORE THAN 2 YEARS ,
even though I love and hate apple at the same time, I started to think that, iPhone might have better build quality than atrix.. and I should really emphasize on my hate on apple here
looking forward to your answers because I'm out of any ideas, thank you guys.

Some ROMs just take longer to obtain GPS signal. You can just try re-installing the ROM, it worked for me in the past. Google maps gets signal faster because it probably uses you WiFi and network to triangulate your location. Check under location settings and make sure "Internal GPS" is selected.
As for the headphone issue, I've had it fail before and turned out it was a broken solder. There were the contacts (might be different on Atrix) and one had broken off from constant plugging and unplugging. Check if those are intact. They're hard to see as they're partially under the connector. Note: it might not wiggle to indicate broken contact. Also, it's almost impossible to repair if you're not used to soldering on machine printed board.
Apple build quality better than Motorola? Laff...
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Related

Phone stuck in Headset mode

I'm hoping someone can help me with this.
I woke up yesturday morning looked at my phone and noticed that the little icon you see when you plug in a headset was appearing.
I thought that it was quite strange condering i never use a headset so i did the obvious thing and plugged a headset in and removed it, yet it stayed there.
I've tried everything, cleaning it, moving the jack around, i even installed a new rom and it's still stuck in headset mode.
I'm guessing it must be hardware related due to the fact that i did reinstall the rom.
If i slowly insert the jack of my headset into the 3.5mm port, there is a point where the icon changes to display just headphones.
Anyone have any ideas because it's really bugging me having to use a headset to make calls all the time?
Unfortunately, it may mean that your Hero is soon for repair.
I had this problem - instead of using the headset, you can also use it set to speakerphone as a work around for now.
For me, a week later the mini USB port only allowed charging, not USB disk or sync and was told it was a circuit problem. Sent it away and all problems have disappeared with change of the mini-usb "flex" inside the handset.
The first tech support guy said this indicated that there was an electrical contact inside the 3.5mm jack which may have got some dirt or water that was completing the circuit and making the phone think there was a jack in there the whole time. Try visually inspecting it and ?remove any dirt with high pressure air? Just an idea.
Good luck.
Did you try one of the toggleheadset apps yet? (http://code.google.com/p/toggleheadset2/ or http://code.google.com/p/toggleheadset/)
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
I have contacted HTC but haven't heard anything yet.
The second app you posted allows me to turn it off, however for it to work properly during phone calls i have to make sure i answer the call and then turn headset mode off.
Thanks for showing me the that app as it will help me use the phone whilst wating for HTC to reply haha.
Thank you very much elmicha. Toggleheadset is a life saver app.
My HTC Hero always stucked up in headset mode if I ever plug in the headset unless it is restarted. For a long time I had been scared to plug in the headset to ever listen music coz I'll have to restart it to bring it out of headset mode.
I tried the toggleheadset2 which is available in market but it didn't work for HTC hero. Fortunately, the toggleheadset widget worked.
Thank you very much guys. XDA rocks!!!
elmicha said:
Did you try one of the toggleheadset apps yet?
It's a far shot, as you already changed your ROM, but you might want to try it nevertheless.
Click to expand...
Click to collapse
Is there anything for a more recent build? Having a similar issue on DLEV 2.3.4 on an Infuse...
Reinstall with RUU should fix this
Hi,
I had similar issue, headset not working and device not recognised by usb. The installation of ice cream sandwich had screwed my phones drivers such that even older roms that used to work never worked again. Please install an original HTC RUU after a complete wipe, solves all problems.
http://forum.xda-developers.com/showthread.php?t=559622
Regards,
Kiran

[Q] Issue with Audio Jack Working Only On Some Headphones

Hello Dear Xda,
I am having a very strange issue with the Audio Jack. When I got my phone I used samsung headphones and they seemed to have worked perfectly. Now when I tried using other headphones - i.e. the ones that work perfectly with my other devices, it simply wont register. I put the jack in, but nothing happens. the music keeps playing. I thought its only that headphone so I tried others, such as my Car's cassette adapter still the same issue arises.
Now I tried my mothers phone which is a Galaxy SL and it works perfectly with all the headphones that wont work for me. then I decided to squeez teh headphone a bit harder and turn it around in different directions and it started to work a bit, with terrible quality, but it worked. and if i hold it into a certain awkward position you could hear the sound almost flawlessly.
I have came to the conclusion that my jack might have a problem. But I am not aware how to fix the problem. Cause it works perfectly with some headphones, but it wont with others. Does this requires full change of the jack, or can it be fixed by readjusting it somehow?
inb4: I have restarted the phone several times, changed to factory setting and even changed rom to no avail, so this clearly is no software issue.
Thanks in advance
Replace jack. Should be YouTube videos around/Google search might reveal how to do it, but in all honesty, if you're not competent with microelectronics (like me), take it to someone who knows what they're doing (local mobile repair shop). Shouldn't be expensive to fix as the jack is a cheap part, main component of the fix will be labour.

[Q] Anyone had this problem with TMO HTC One + headset?

EDIT: Moderators, please feel free to move this thread to the troubleshooting/Q&A forum. I didn't realize it might belong there... Sorry!
OK so I got a new HTC One and so far I love it in all aspects except... the following:
With a headset plugged in to the headphone jack (earbuds with in-line mic and button) any amount of jostling or rotation of the plug in the jack causes my phone to skip songs, stop playing music, and begin redialing the last call in my call log. This issue makes the phone practically unusable for listening to music, as even the slightest shaking of the plug (i.e. from phone in pocket while walking, movement of headphone cord from turning head left or right while sitting still, etc) causes problems.
I thought it was a problem with the individual device I got so T-Mobile was nice enough to send me a new HTC One...
And it has the exact same problem.
I have tried several different headsets with button and mic. Notably, all of the headsets with mic I've tried all work flawlessly on all other devices.
Has ANYONE had this problem?
Note that I Intend to record a video of the problem for evidence, but I'm pretty convinced its a design flaw in the HTC One.
At this point I have all intention to go with a different device, as much as that pains me to say (probably the Xperia Z)
EDIT2: After some experimentation, I have discovered the problem. It is a ridiculous design flaw on the part of HTC. I will post pictures later along with videos. In theory it can be remedied with a new set of headphones of a certain style or possibly some electrical tape or other insulating material, but I really don't think that should be a requirement of using the HTC One.
EDIT4: See here for my post on reddit with a description of what I believe to be the cause of this problem: http://www.reddit.com/r/htcone/comments/1k6ia1/illustration_of_a_design_flaw_with_the_htc_one/
And here is a link directly to the photo album on imgur with descriptive captions: http://imgur.com/a/uXvn3
i just picked up a set of ear bud n mic headphones today and played music and did voice commands with it today and had no issues but it was a short period of time...i will try to replicate ur issue and report back later today.
its a issue with something of htc software i believe. it was doing similar with my skullcandy ink'd second gens.
i looked into it a lil but not alot. but it seems only certain headset/earbud combos work properly. i really dont know why theyd have it like that. but for me i had to play around with the mic button and what not.
It's the head set I have earbuds and soul, soul works fine
Sent from my HTC One using Tapatalk 2
I've run into this problem on other phones before, but it was always the 3.5mm jack. Either it was tarnished or the case/jack design combo was causing it to not seat fully. Check very closely that the jack is fully seated and maybe try with another set before condemning the jack in the phone as bad.
I believe I have diagnosed the cause of this and other problems. Please see the OP for links to photo album with descriptions.
I purchased mine back in june and never had this problem. Ive used 2 pairs of headphones with the device (some $5 kyocera promo headset from when I worked at metropcs and a pair of Sony MDR-XB500). Only thing I could think of would be faulty software/hardware (phone jack) combination.
LifeEscalade said:
I purchased mine back in june and never had this problem.
Click to expand...
Click to collapse
yeah , it's right.
I have this very issue on my HTC one Since my wife's HTC one doesn't experience it with the same headphones I just concluded it was some tolerances that were off on mine I mainly use Bluetooth so I didn't feel it was a big enough issue to return. I had originally searched to see if it was a widespread issue, but could not find any others who had it.
I have not had the problem, either with a headset or an AUX cable I use for my car stereo. The headset jack on mine fits very snug and the plug does not touch the housing except maybe a very small area where the lip is metal.

[Q]Mic issues on UK SIII

Hi all,
Not been on here for a while and sorry if this is in the wrong place.
Wife has dropped her Galaxy S3, then kids decided to help it with water.
Replaced the cracked glass, cleaned everything with alcohol and now phone looks fine and screen works, back keys work (after a few attempts).
But i have two issues remaining and i thought i would see if your experience can help me out with whether i should give up and sell for parts or there's something i'm missing.
Nothing coming through on the Mic, even if i connect a 3.5mm headset. Tried to go with a bluetooth headset as a workaround but it couldn't even find my Plantronics M55.
I'm not sure if the Mic issues started after the accident or after the recent OTA update
Any suggestions/pointers would be appreciated.
Factory reset has also been done to rule out the junk she installs on it
Thanks in Advance

Headphone jack issue

Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
Click to expand...
Click to collapse
Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.

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