[Q]Mic issues on UK SIII - Galaxy S III Q&A, Help & Troubleshooting

Hi all,
Not been on here for a while and sorry if this is in the wrong place.
Wife has dropped her Galaxy S3, then kids decided to help it with water.
Replaced the cracked glass, cleaned everything with alcohol and now phone looks fine and screen works, back keys work (after a few attempts).
But i have two issues remaining and i thought i would see if your experience can help me out with whether i should give up and sell for parts or there's something i'm missing.
Nothing coming through on the Mic, even if i connect a 3.5mm headset. Tried to go with a bluetooth headset as a workaround but it couldn't even find my Plantronics M55.
I'm not sure if the Mic issues started after the accident or after the recent OTA update
Any suggestions/pointers would be appreciated.
Factory reset has also been done to rule out the junk she installs on it
Thanks in Advance

Related

Internal Audio not working (hardware)

Hey guys, I have a hardware issue but first the background story
So my phone fell on concrete and the screen broke. I bought a digitizer and replaced it myself. After a month or so, I broke it again. I replaced it, but the unit I got was faulty, and I only got the replacement today.
I opened the phone again and replaced the digitizer, and it's working great!
however in the process I must have done something wrong since my audio/sound doesn't work anymore.
1)Loud speaker works just fine and the microphone works since I am able to talk to people and they hear me
2) When I plug in my earset, the sound works just fine on the earphone. The microphone switches over the earset's microphone and I can hear/talk just fine.
The only problem that I have is I can't hear anything if i put phone next to my ear :/ I opened again looked around, but didn't find anything obvious that might explain wha went wrong. Would anyone know where to look/what to test?
Cheers
anyone any idea please? D:
I haven't opened up my Mozart just yet but from my experience with HTC phones I would suggest checking the contacts of the speaker. They tend to have little springs on the speaker that come in contact with the mainboard and this is how the signal is transmitted. If these contacts are damaged then you will not hear anything.
With all the drops you may have damaged the speaker itself but I'm not sure of a way you could test that.
The problem i had was that I used my sony ericsson X8 headset and the sound came out funny, the thing that was cuasing it was the microphone. Try stock headset to see if it works. If it doesnt then you might want to get someone to check it or fix it. Up to you.

Has your internal speaker stopped working ? check the headphone jack...

My internal speaker & mic stopped working on my 6 week old Lumia 800- bluetooth & speaker phone was fine.. I soft & hard reset it but no joy.
took it to the Nokia service center that said they'd seen this before & they couldn't fix. It would have to be sent off for 10days or so.. Not impressed by this I told him to go jump...
On the way home I had an idea that this could be related to the headphone jack.. so re-plugged & unplugged headphones - and it was fixed !
clearly with certain 3.5mm plugs the jack doesn't always recognise that the plug is taken out & re-enable the internal speaker..
perhaps it was just mine (like it was new & a bit stiff ) or something to watch out for generally.
You should tell the Nokia shop guy to help anyone else with that problem
It's just yet another bug in the firmware. Sometimes if you unplug your headphones very slow or very fast it doesn't recognize it...
just like the iphone
That was the same issue with iphones for awhile. I used to have to "fix" that daily when I worked for at&t.
I think we should post all of these small, fixable issues and codes into one single thread titled "known problems and easy fixes" because nokia/ms websites blow at providing solutions. I had to use them multiple times this week because of a defective phone but they give you the way to do something if your phone was functional, not a way to fix something not working properly. It's a ****ing joke.
*Detection* said:
You should tell the Nokia shop guy to help anyone else with that problem
Click to expand...
Click to collapse
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
johnny.g said:
good idea - he said "nokia never tells you that sort of thing"
BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.
Click to expand...
Click to collapse
Hard reset doesn't affect your FW. I still think it is a bug in the drivers.
I picked up a secondhand lumia 800 yesterday everything was fine until I stuck my headphones in and before coming across this thread all I done to remedy the issue was reinsert my headphones 2/3 times and it sorted itself out I think there maybe a dodgy headphone switch in these phones although I have used other headphones since that and it hasn't repeated itself.

[Q] No sound when I insert headphone jack

Hi guys,
first of all let me thank you for all the help I got from this forum. And of course i searched the sh.t out of this forum before I created a thread.
My problem is as follows;
I was using the vanilla kernel (because of the webtop support) after trying cm7 and a bunch of other roms, and all of a sudden i realized that the headphones did not work.
it worked before, but after several falling down from the steering wheel to the car floor and my really bad treating to my atrix, one day it decided not to work.
I thought that it might have been a hardware error, since i saw the 'headphone plugged' sign when i inserted a headphone (several headphones and a big studio monitor actually) and I opened the screws and cleaned the headphone jack, cleaned the board with alcohol and did not have a sandpaper, but scratched the connections lightly with a screwdriver and still, NO SOUND
then i decided to change software,
reinstalled vanilla rom, wiped and installed CM7 wiped and installed CM9, wiped and installed CM10
and actually I really like this rom.
So today is the day I ask you guys,
what can be wrong?
When I insert the jacks to my studio monitors, I hear POPS everytime the phone tries to play an mp3 or generate any noise.
The phones internal speakers work fine.
Also recently I noticed that when I try to use google navigation it searches for the gps for a LOOOOONG time, but the gps seems to work fine on google maps.
I don't know what the hell is wrong with this phone.
I treated my old iphone 3gs the same for MORE THAN 2 YEARS ,
even though I love and hate apple at the same time, I started to think that, iPhone might have better build quality than atrix.. and I should really emphasize on my hate on apple here
looking forward to your answers because I'm out of any ideas, thank you guys.
Some ROMs just take longer to obtain GPS signal. You can just try re-installing the ROM, it worked for me in the past. Google maps gets signal faster because it probably uses you WiFi and network to triangulate your location. Check under location settings and make sure "Internal GPS" is selected.
As for the headphone issue, I've had it fail before and turned out it was a broken solder. There were the contacts (might be different on Atrix) and one had broken off from constant plugging and unplugging. Check if those are intact. They're hard to see as they're partially under the connector. Note: it might not wiggle to indicate broken contact. Also, it's almost impossible to repair if you're not used to soldering on machine printed board.
Apple build quality better than Motorola? Laff...
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[Q] Is the S2 breaking headphones??

OK. So I have looked ALL over the forums and interwebs and I haven't found anything that relates to the problem i'm having!
I have had my S2 for almost 2 years and it has never failed me. Let's say about a year ago I was using my official samsung headphones when the right side stopped working. Considering that it could be the phone's problem I used the headphones in other devices (inclusing pc) and realised that the headphones had the same problem, right side was dead.
So, I tried my sister's headphones (official), worked great for about a week, then the same happened. Right headphoned died!
Then I bought some similar headphones, worked great for 2 days, then....caput! Right side dies!!!
I have tried settings, looking inside audio jack, fiddle around with headphone cable. I HAVE NO CLUE!
Is anyone finding this a problem? Has it happened to anyone else? Is this a common problem with the S2?
I am running Android Jellybean 4.1.2.
I am not rooted and I don't want to take my phone apart. I'm starting to think the S2 is eating away at headphones in general, only the right side.
Thanks in advance!
That's a new one on me! Seems like too many sets of headphones to be pure coincidence, although if they are all from a similar batch of headphones, maybe Samsung has a bad batch? I don't know what you would find from taking your phone apart, but I have had mine apart to replace the charging port and a again to replace the volume control rocker. I have to say the S2 is one of the easiest devices to take apart and put back together, with plenty of videos on Youtube so you don't have to guess. Your call though, of course!
daveydoo said:
OK. So I have looked ALL over the forums and interwebs and I haven't found anything that relates to the problem i'm having!
I have had my S2 for almost 2 years and it has never failed me. Let's say about a year ago I was using my official samsung headphones when the right side stopped working. Considering that it could be the phone's problem I used the headphones in other devices (inclusing pc) and realised that the headphones had the same problem, right side was dead.
So, I tried my sister's headphones (official), worked great for about a week, then the same happened. Right headphoned died!
Then I bought some similar headphones, worked great for 2 days, then....caput! Right side dies!!!
I have tried settings, looking inside audio jack, fiddle around with headphone cable. I HAVE NO CLUE!
Is anyone finding this a problem? Has it happened to anyone else? Is this a common problem with the S2?
I am running Android Jellybean 4.1.2.
I am not rooted and I don't want to take my phone apart. I'm starting to think the S2 is eating away at headphones in general, only the right side.
Thanks in advance!
Click to expand...
Click to collapse
Mod Edit
Duplicate thread is closed
malybru
Forum Moderator

Headphone jack issue

Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
Click to expand...
Click to collapse
Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.

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