Hi all,
So I just received an SGS3 from a colleague at work and it was completely dead. I can't even get into recovery or download modes. The incident happened when my friend had his alarm clock on, he stopped it, then went away and found the phone completely dead as it was already on charge. I tried charging the phone but it seems not responding to anything, and I see no lights whatsoever.
What could be the problem? I have another colleague at work that has an SGS3 as well, I'll replace batteries and see whether it's a battery problem or something else.
XeroHertZ said:
Hi all,
So I just received an SGS3 from a colleague at work and it was completely dead. I can't even get into recovery or download modes. The incident happened when my friend had his alarm clock on, he stopped it, then went away and found the phone completely dead as it was already on charge. I tried charging the phone but it seems not responding to anything, and I see no lights whatsoever.
What could be the problem? I have another colleague at work that has an SGS3 as well, I'll replace batteries and see whether it's a battery problem or something else.
Click to expand...
Click to collapse
remove battery and try again.
sam77744 said:
remove battery and try again.
Click to expand...
Click to collapse
Did that already...will try with another battery in a bit
Sent from my GT-N7100 using xda premium
XeroHertZ said:
Did that already...will try with another battery in a bit
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
put phone on charging and press power buttan 1 min , may be its starts. I am not sure but u try it.
Just tried with another working S3 battery...still completely dead..will try ur suggestion
Sent from my GT-N7100 using xda premium
Guess it's time to take it to the service center...have tried everything.
Thanks for everybody who helped
XeroHertZ said:
Just tried with another working S3 battery...still completely dead..will try ur suggestion
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
ok.aafter that reply me , whats hep?
I think your phones dead you must make j -tag
GT-I9300 cihazımdan Tapatalk 2 ile gönderildi
sam77744 said:
ok.aafter that reply me , whats hep?
Click to expand...
Click to collapse
check my last reply bro
gehinnat said:
I think your phones dead you must make j -tag
GT-I9300 cihazımdan Tapatalk 2 ile gönderildi
Click to expand...
Click to collapse
The thing is it was working just fine...it only happened after the alarm clock incident as I mentioned...strange :S Worse thing is that there's a lot of images and videos in the phone that hasn't been synced with dropbox, only some of them...i'm sure my friend will lose that
Sounds like your phone has fallen victim to S.D.S (sudden death syndrome). The eMMC firmware that shipped with the stock kernel seemed to cause uneven wear-leveling which meant the components failed far before their expected lifespan.
At this point, assuming you can't reach download mode, all you can do is send the phone to Samsung and get it repaired/replaced. Most Samsung repair centers seem to be aware of the issue.
ProxyChain said:
Sounds like your phone has fallen victim to S.D.S (sudden death syndrome). The eMMC firmware that shipped with the stock kernel seemed to cause uneven wear-leveling which meant the components failed far before their expected lifespan.
At this point, assuming you can't reach download mode, all you can do is send the phone to Samsung and get it repaired/replaced. Most Samsung repair centers seem to be aware of the issue.
Click to expand...
Click to collapse
I thought it's the sudden death syndrome guess my friend is unlucky...he will take it to the service center today, his phone is still on warranty...should he expect a replacement? will they need to replace any hardware part or just a j-tag will do?
They'll replace the motherboard for free
XeroHertZ said:
I thought it's the sudden death syndrome guess my friend is unlucky...he will take it to the service center today, his phone is still on warranty...should he expect a replacement? will they need to replace any hardware part or just a j-tag will do?
Click to expand...
Click to collapse
JTAG won't be able to revive the phone since this is a hardware failure rather than just a brick caused by bad flashing or a damaged bootloader. The entire motherboard of the phone will have to be replaced by the service center, which will be free.
Alright thanks for the Info guys...as long as it's still on warranty then my friend won't have to worry
XeroHertZ said:
Alright thanks for the Info guys...as long as it's still on warranty then my friend won't have to worry
Click to expand...
Click to collapse
Just as a side-note, is your friend aware that the latest 4.1.2 builds coming from Samsung include a modified eMMC firmware in the kernel which supposedly remedies this problem. I'm personally running the XXELLA build which includes the fix. He may want to check out flashing one of these builds to prevent it happening again, if the phone doesn't come back with the latest firmware already
ProxyChain said:
Just as a side-note, is your friend aware that the latest 4.1.2 builds coming from Samsung include a modified eMMC firmware in the kernel which supposedly remedies this problem. I'm personally running the XXELLA build which includes the fix. He may want to check out flashing one of these builds to prevent it happening again, if the phone doesn't come back with the latest firmware already
Click to expand...
Click to collapse
Well I don't think that my friend is aware of that as he's not that experienced..I'm more experienced than he is though since I've been into Android since the first galaxy We reside in Dubai and our CSC code is XSG...not sure if our service centers have the fixed 4.1.2 builds yet for the Middle East version. Do the service centers have different builds than those in Sammobile?
Anyways I just hope he gets a replacement unit rather than having the motherboard changed.
XeroHertZ said:
Well I don't think that my friend is aware of that as he's not that experienced..I'm more experienced than he is though since I've been into Android since the first galaxy We reside in Dubai and our CSC code is XSG...not sure if our service centers have the fixed 4.1.2 builds yet for the Middle East version. Do the service centers have different builds than those in Sammobile?
Anyways I just hope he gets a replacement unit rather than having the motherboard changed.
Click to expand...
Click to collapse
I live in New Zealand and we've only just received 4.1.1 from our carrier, the updates are horrendously slow. I flashed the unbranded United Kingdom stock ROM instead as they tend to get the updates straight from Samsung very quickly. It works just fine and it's all official.
Guess i'll just flash it for him via odin if his phone didn't come with the modified emmc 4.1.2
Btw, I'm having trouble replying to posts via my phone and the xda app I keep getting Request function reply topic does not exist !!!!!!
Man that was quick....the phone has been repaired in 1 day...they said it might take 3 business days...motherboard has been replaced.
Now what should I do to prevent this emmc from happening again? ?
Sent from my GT-N7100 using xda premium
Related
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
mayamo said:
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
Click to expand...
Click to collapse
You have CM9 installed as your operating system, Got a feeling they will know its not a Samsung standard firmware," unless Stevie Wonder is repairing it ". Good luck but i think they will charge you..
Sent from my GT-I9100 using Tapatalk 2
bored_stupid said:
You have CM9 installed as your operating system, Got a feeling they will know its not a Samsung standard firmware," unless Stevie Wonder is repairing it ". Good luck but i think they will charge you..
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Sig'd for the lolz.
Depending on what's wrong with the phone, you might get lucky. I've seen a few posts on here about people sending phones in with custom firmwares that had bricked and getting them replaced under warranty.
Depends how bad it is - if they can't boot the phone themselves due to a hardware failure then there's no simple way for them to know you've voided the warranty.
Could you get the phone into download mode? If so then you probably could've fixed it yourself with Odin. If they can boot it into download mode then the first thing they'll see is the counter showing how many ROMs you've flashed over USB (doesn't count CWM flashing, mind).
Whatever happens, when you get the phone back maybe try Chainfire's Triangle Away, it resets your counter and gets rid of that pesky warning triangle. It's risky stuff mind and not for the faint-hearted - I'll admit I haven't run it yet XD
another one when your phone returned
most kernals now come with root and no yellow triangle eg siyah kernal etc etc
mayamo said:
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
Click to expand...
Click to collapse
Did you tried to remove and insert a battery ?
so i've sent off the phone last week and according to the person at the repair centre, it's with the quality control folks right now to make sure that there's nothing wrong with it after the repair.
i was told that the 'mainboard' was replaced and that they've updated the os to the latest ics.
so does this mean that they never found out about the cm7 rom that was installed?
that's what a dead mainboard means right?
anxiously waiting for the phone to be shipped back now
If they haven't charged you for it, it's either that or they don't care. Either way you win.
Hi guys,
I was installing one of the custom ROMs and i dont know what happened after that... the phone is not booting up... not even in Download / Recovery Mode. i tried
1. Removing battery & putting it back in
2. USB Jig method
3. Riff-box JTag...
Nothing helped. Also, the phone heats up unusually when i insert the battery... Finally after lot of research i found that i777 had eMMC issue & probably it is corrupt, so the only option left for me is to replace the Motherboard. I currently stay in India & there are no shops here which can provide me this phone's motherboard.
Almost, for 2 months i hav been taking this phone to different technicians, but no one could repair it. Now i dont know what to do. Please Advise me.... What can i do to bring this phone to life?
What rom were u trying to install? What rom were u coming from? Please make sure u have an i777 and not an i9100 or i727 by taking out the battery and looking underneath. It will show the model number. The emmc brick bug refers to the ics stock kernel having the "mmc cap erase" turned on or something to that affect. It damages the emmc chip doing a factory reset. So unless u have the stock ics kernel that shouldn't be a problem for u
Phalanx7621 said:
What rom were u trying to install? What rom were u coming from? Please make sure u have an i777 and not an i9100 or i727 by taking out the battery and looking underneath. It will show the model number. The emmc brick bug refers to the ics stock kernel having the "mmc cap erase" turned on or something to that affect. It damages the emmc chip doing a factory reset. So unless u have the stock ics kernel that shouldn't be a problem for u
Click to expand...
Click to collapse
it is i777... n yes that is the case as u hav mentioned... the emmc is damaged. what next now??
ctg60000 said:
it is i777... n yes that is the case as u hav mentioned... the emmc is damaged. what next now??
Click to expand...
Click to collapse
Call att and get a warranty replacement. The damage is irreversible as far as I know. If it truly is hard bricked that is.
I think he said he's in India
Sent from my SGH-I777 using xda premium
chibixzero said:
I think he said he's in India
Sent from my SGH-I777 using xda premium
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Click to collapse
Yup.... @Phalanx7621 i am in india
ctg60000 said:
Yup.... @Phalanx7621 i am in india
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Click to collapse
Oh geez. Well then... If u know anyone in the us I suppose u could ship it to them have them ship it to att have att ship them a new warranty replacement then have the warranty replacement shipped to u
Thats bad, Got this phone some days back but using it for the past 2/3 days and is running shostockv1 1.9.1 UCKK6 so that means i am safe if i flash custom rom from the dev section, I think this bug came from the stock kernal on ICS is this true ?
rkkaranrk said:
Thats bad, Got this phone some days back but using it for the past 2/3 days and is running shostockv1 1.9.1 UCKK6 so that means i am safe if i flash custom rom from the dev section, I think this bug came from the stock kernal on ICS is this true ?
Click to expand...
Click to collapse
Yes.
buy or buy one on ebay
ctg60000 said:
Hi guys,
I was installing one of the custom ROMs and i dont know what happened after that... the phone is not booting up... not even in Download / Recovery Mode. i tried
1. Removing battery & putting it back in
2. USB Jig method
3. Riff-box JTag...
Nothing helped. Also, the phone heats up unusually when i insert the battery... Finally after lot of research i found that i777 had eMMC issue & probably it is corrupt, so the only option left for me is to replace the Motherboard. I currently stay in India & there are no shops here which can provide me this phone's motherboard.
Almost, for 2 months i hav been taking this phone to different technicians, but no one could repair it. Now i dont know what to do. Please Advise me.... What can i do to bring this phone to life?
Click to expand...
Click to collapse
Replace motherboard your correct.
Buy phone with broke screen from ebay or else where.use that motherboard.plus u have extra parts(screws,volume buttons,etc...)keep screen from parts phone.it has phone info.
Parts phone for 30-40$.used motherboard about 60$.
Sent from my SGH-I777 using XDA Free mobile app
Same is the case with me. Motherboard is damaged of my sgh i777. I also looked around a lot to get it repaired. The original Motherboard would cost around 10,000 INR. I found a technician who would fix it with a used motherboard @ cost of 4,000 INR
So my S3 got the dreaded sudden death for the second time....I wasn't rooted the first time it happened, but this time I was rooted. Will they be able to tell I did this when it goes for repair, or because it's completely dead they wont know? Cheers.
frasefrase said:
So my S3 got the dreaded sudden death for the second time....I wasn't rooted the first time it happened, but this time I was rooted. Will they be able to tell I did this when it goes for repair, or because it's completely dead they wont know? Cheers.
Click to expand...
Click to collapse
My guess is they will not see it as they probably have to replace the motherboard anyway and afterwards reflash the latest stock firmware.
frasefrase said:
So my S3 got the dreaded sudden death for the second time....I wasn't rooted the first time it happened, but this time I was rooted. Will they be able to tell I did this when it goes for repair, or because it's completely dead they wont know? Cheers.
Click to expand...
Click to collapse
They won't find out
Sent by GT-I9300 SuperNexus
Flash the latest ROM from sammobile right away if you don't want this to happen a third time
Can you go to download mode?
And which HW rev was second mainboard? How much time from first SDS?
wrbex said:
Can you go to download mode?
And which HW rev was second mainboard? How much time from first SDS?
Click to expand...
Click to collapse
No, can't get into download mode. No idea what HW revision was on 2nd mainboard. Got my s3 mid June, 1st SDS was October, 2nd one the other day, so 3 months inbetween. Cheers
frasefrase said:
No, can't get into download mode. No idea what HW revision was on 2nd mainboard. Got my s3 mid June, 1st SDS was October, 2nd one the other day, so 3 months inbetween. Cheers
Click to expand...
Click to collapse
In that case, you should not have any problem with warranty....
SDS
if it's sudden death and seems to be a brick :cyclops: they prolly will just swap it out, so don't worry. i'm not sure how samsung warranty works but i think a lot of people very ofthen don't try to repair your device they give you a replacement so your waiting time becomes a lot shorter. they take your phone give you a replacement once they know your device needs serious repair, get your phone fixed later and give it to someone else who needs a replacement, that's how i know Sony does it with the Playstation and it's a really good Idea.
Another thing i was wondering is. If you have a phone and it's got some issued and they piss you off but phone still more or less working. Many times they don't take you serious and just do some Factory Reset bla bla and give it back. in such cases would it be an idea to just hardbrick your phone (flash wrong rom). will they then give you another phone? Or will they try to see if you did it yourself?
re Warranty repair
Pure Drive GT said:
if it's sudden death and seems to be a brick :cyclops: they prolly will just swap it out, so don't worry. i'm not sure how samsung warranty works but i think a lot of people very ofthen don't try to repair your device they give you a replacement so your waiting time becomes a lot shorter. they take your phone give you a replacement once they know your device needs serious repair, get your phone fixed later and give it to someone else who needs a replacement, that's how i know Sony does it with the Playstation and it's a really good Idea.
Another thing i was wondering is. If you have a phone and it's got some issued and they piss you off but phone still more or less working. Many times they don't take you serious and just do some Factory Reset bla bla and give it back. in such cases would it be an idea to just hardbrick your phone (flash wrong rom). will they then give you another phone? Or will they try to see if you did it yourself?
Click to expand...
Click to collapse
They will either repair or replace the handset, just had the screen of death on a flashed and rooted phone (flash count was on 3) took it in to P4U and it was sent for repair,got it back 2 weeks later with a new board in it. I assume that they just swap it out as it is not possible to get power into it so can't check anything.
Guys is dead phone means that your phone just goes blank and doesnt on unless you take off the battery and reboot then maybe i have cause my phone been going blank for a few times now:confused
Sent from my GT-I9305 using xda app-developers app
Zakimuhd said:
Guys is dead phone means that your phone just goes blank and doesnt on unless you take off the battery and reboot then maybe i have cause my phone been going blank for a few times now:confused
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
No, take look here http://forum.xda-developers.com/showthread.php?t=1993044
I successfully rooted my phone and successfully installed the volume hack package and the battery fox for 4.0.4 (both I found how to do on this website) and for a good few months my phone was working fine on Android 4.0.4
Then one day I was replying to a text message the phone just switched itself off and wouldn't get past the boot screen where it comes up with the Samsung Galaxy S III logo. With no one offering me any help when I've posted about this problem on this site and various others and after searching google for days to find a fix as I am a Mac user (Heimdall) with no access to a PC (Odin) at all, I took it to a local phone shop, explained the problem to see if they'd be able to fix it. They had it for 2 weeks and when I went to collect they told me that the phone ended up having to be sent to Samsung and there was nothing they could do with it. (I figured that anyway as it was rooted). Now I have got the phone back, it's in a worse state than what it was when I took it into the shop. When I try to power on the phone, nothing happens at all, it's just a black screen. I assumed the battery might be flat so when I went to plug in the charger, the battery symbol shows but it's got a circle in the middle of it it as though it's loading but nothing else happens.
Does this mean my phone is completely dead for good with no fix at all?
If it's bin fodder I may as well sell it for parts and try to get a bit of money back out of it as I bought this SIM free and it cost me quite a bit back when it first came out.
I'd appreciate it if I didn't get a load of snotty remarks as though I'm the thickest person on earth! I am fairly new to all this and it's all I ever seem to experience from this website. Please only reply if you have a genuine answer to my problem.
Thank you.
:good:
Are you able to get into recovery?
Sent from my Galaxy Nexus using xda app-developers app
acwalter said:
Are you able to get into recovery?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Hi, no I'm not able to do anything with it.
s1mon87 said:
Hi, no I'm not able to do anything with it.
Click to expand...
Click to collapse
Service centre next .
Your only help from here is charge battery and try usb jig to boot to download mode .
jje
Its SDS. Loads of threads about it. Needs Motherboard replacement from Samsung
rootSU said:
Its SDS. Loads of threads about it. Needs Motherboard replacement from Samsung
Click to expand...
Click to collapse
Thank you for that, I'd never heard the term SDS (Sudden Death Syndrome) before. I didn't even know it existed! But anyway since you mentioned that, I did a search, found this link http://www.freesamsungrepairs.com and I called the number, they reckon they can fix it free of charge providing there's no physical or water damage (which there isn't) and all I have to pay is the postage fees! Sounds like there maybe some hope after all!
s1mon87 said:
Thank you for that, I'd never heard the term SDS (Sudden Death Syndrome) before. I didn't even know it existed! But anyway since you mentioned that, I did a search, found this link http://www.freesamsungrepairs.com and I called the number, they reckon they can fix it free of charge providing there's no physical or water damage (which there isn't) and all I have to pay is the postage fees! Sounds like there maybe some hope after all!
Click to expand...
Click to collapse
Try your carrier / samsung first. It should be covered by warranty.
rootSU said:
Try your carrier / samsung first. It should be covered by warranty.
Click to expand...
Click to collapse
Can people even return a rooted device with SDS?
Prominence19 said:
Can people even return a rooted device with SDS?
Click to expand...
Click to collapse
They can't tell if it doesn't power up.
My gt-i9300 is died two weeks ago due to a SDS. It is soft bricked, can be opened only in download mode and product name looks empty. It was rooted but since nobody can reach into the internal SD card, how can they prove that it's rooted? Its warranty is still active. Do you think they replace its eMMC chip or full motherboard for free? Is there a chance to recover the old data? I don't want anybody in Samsung official support desk sees my lost data for privacy issues. What are your experiences with them? Thank you for your answers folks.
If the flash counter is not zero and/or status is modified then they may reject warranty, although it has worked for some people.
If it really is sds then the motherboard will have to be replaced. Your data cannot be viewed or recovered if the emmc chip is broken.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
If the flash counter is not zero and/or status is modified then they may reject warranty, although it has worked for some people.
If it really is sds then the motherboard will have to be replaced. Your data cannot be viewed or recovered if the emmc chip is broken.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thank you for your kind reply. Well it had %40 battery when I went to bed. It wasn't plugged in for charging. When I woke up the next morning I found that it was shut down and when I tried to open it I saw the one in the attachements. The other one is what I see in the odin mode. I will try my chance anyways.
Looks like sds to me. If you are in Europe then the custom status shouldn't break the warranty.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Looks like sds to me. If you are in Europe then the custom status shouldn't break the warranty.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
I'm in Istanbul, Turkey. I will go to the support center now and I will let you know what is their procedure.
Thank you again.
after support center edit: They took the phone without any complain, I took the risk and told them it's unrooted, they didn't ask it though. They replaced the motherboard, flashed the 4.3 stock and gave the device back to me in 4 hours.
Samsung surprised me today.
Thank you all dear xda family.