KIES connection problem - Galaxy S III Q&A, Help & Troubleshooting

I have latest version of KIES and need to work with SMS messages etc but i can't connect it with PC. I have Win7, but this doesn't work. Why Samsung won't make proper software ?
I don't have any ROM installed.
I have backups done with KIES and I need to work with them, what are my options, what software to use ?

Do you have the correct drivers installed?
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g3oron said:
Do you have the correct drivers installed?
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Drivers for what exactly ? if there were automaticaly installation of drivers then yes. I have Kies problems from day one, never worked smoothly. One time it works, one time doesn't, but now it won't work at all.

nixtip said:
I have latest version of KIES and need to work with SMS messages etc but i can't connect it with PC. I have Win7, but this doesn't work.
Total removal of Kies and all registry entries and USB driver .
Reboot PC and reinstall Kies .
Multiple posts on here regarding Kies .
Why Samsung won't make proper software ?
Go and ask Samsung XDA does not use Kies .
jje
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Related

Kies problem

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
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SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
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Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
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First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

Kies hangs on the installer

Hi,
got a S3 since a few hours and KIES doens´t install on my X64 machine.
It just hangs in the installer.
Any suggestions?
thanks a lot, nearly
Make sure your S3 isn't plugged into your PC at the time. For some reason Kies wouldn't install for me while my S3 was plugged into my computer. Hope this helps...
Yep. Don't use it! Use Odin to flash firmware.
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sxi200 said:
Yep. Don't use it! Use Odin to flash firmware.
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I just want to sync my contacts with Outlook.
When i jsut plug the phone in , i don´t have all the drivers installed. I used toolbox to install the drivers, but i doubt it worked.
thx, nearly
Hi,
i got my S3 as a Media device now. How can i copy files to it? It doesn´t let me.
nearly
My Kies installation looped on 'Installing hotfix'. I just pressed cancel and it continued the installation. And it works fine afterwards as well.
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i unplugged my device wasn't for this android device...but thought this would help
SAMSUNG USB Drivers
You can use the SAMSUNG USB Drivers instead of Kies.
http://forum.xda-developers.com/showthread.php?t=961956
nearlygod said:
Hi,
got a S3 since a few hours and KIES doens´t install on my X64 machine.
It just hangs in the installer.
Any suggestions?
thanks a lot, nearly
Click to expand...
Click to collapse
This is because of java - I can't remember which way round it is, but you either need to install it, update or uninstall it to get Kies to go past hotfix. I think its install
It's a common problem!

Install samsung gs2 drivers for pc without installing kies

Hi guys im ready to root my phone. There is just this one more thing to do and that is to install samsung driver for my pc in order for odin to recognize the device. Where can i download samsung drivers? Thanks
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droidstarxx said:
Hi guys im ready to root my phone. There is just this one more thing to do and that is to install samsung driver for my pc in order for odin to recognize the device. Where can i download samsung drivers? Thanks
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From your friend Google. Sorry im out now and don't have a link but im sure you can search.
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droidstarxx said:
Hi guys im ready to root my phone. There is just this one more thing to do and that is to install samsung driver for my pc in order for odin to recognize the device. Where can i download samsung drivers? Thanks
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Uninstall all previous drivers, reboot, install these, reboot again, plug phone in.
SAMSUNG USB Drivers for Mobile Phones (x86 & x64) v1.5.6.0: http://www.mediafire.com/?5fy7vwxhrhrpiwj
Edit, I bet 5 people link to this thread here -> http://forum.xda-developers.com/showthread.php?t=961956/
...
MistahBungle said:
Try this thread. The OP is a few months old & there maybe more up to date drivers available now (have you hooked your phone up to your PC & run Windoze Update ?) but it's a start & only thread I know of on here off the top of my head that has a link to drivers on their own. Most people install Kies to get the drivers.
So...What I'd do is this:-
1) Hook phone up to PC & run Windoze Update & see if it installs drivers. Basically, if your phone & PC can see each other (you get the yellow highlight in ID:COM in Odin or you're able to transfer files to/from your phone/PC), you don't need to do the next two steps.
2) If your phone/PC still can't connect to each other after 1), get Kies from Samsung's website & install it.
3) Still no joy after 2) ? Install the drivers from that thread I linked you to.
If you're running Win7, the drivers normally auto install when you hook your phone up to your PC via USB. Older versions of Windoze might require one/both of the other steps.
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Yes sir. My windows 7 pc can detect my samsung. So does it mean i dont need kies. Also i transferred music and videos into it. So there would be no problem with odin? Thanks thanks thanks
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Help please!! :'(

i am bought yesterday samsung galaxy s3 (i9300) when i am connect the phone to the computer his pop up message unknow usb device i was try to replace a cable and computer but nothing work i was install kies and remove drive and reinstall driver but there is no change my rom is ics 4.0.4 and i didnt find any usb settings (mass storage/mtp) in the main settings i am very desperate :crying::crying::crying::crying:
install usb drivers from kies
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Z3US911 said:
install usb drivers from kies
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i have been tried without succses
Just checking, are you sure that you bought an legitimate Samsung Galaxy S3 I9300? Maybe it is a fake? Where did you buy it, was it used before?
Go into settings and then "about phone" and then read what phone model you have.
BTW Kies is the worst crap ever if it comes to Phone management softwares.
Try to uninstall Kies and install only the drivers instead, which you can find here:
http://forum.xda-developers.com/showthread.php?t=2038555
Scarface1991 said:
Just checking, are you sure that you bought an legitimate Samsung Galaxy S3 I9300? Maybe it is a fake? Where did you buy it, was it used before?
Go into settings and then "about phone" and then read what phone model you have.
BTW Kies is the worst crap ever if it comes to Phone management softwares.
Try to uninstall Kies and install only the drivers instead, which you can find here:
http://forum.xda-developers.com/showthread.php?t=2038555
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Click to collapse
Whats your windows version.
If u are on win8 took me 1 hour to make it work properly.
And adb doenst work i olny get mass storage acess
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danielad200 said:
i am bought yesterday samsung galaxy s3 (i9300) when i am connect the phone to the computer his pop up message unknow usb device i was try to replace a cable and computer but nothing work i was install kies and remove drive and reinstall driver but there is no change my rom is ics 4.0.4 and i didnt find any usb settings (mass storage/mtp) in the main settings i am very desperate :crying::crying::crying::crying:
Click to expand...
Click to collapse
We need to know what phone you have .
Settings About what is the firmware and baseband .
jje

Unable to connect to kies??????

I have a samsung galaxy young s6312, stock android 4.1.2 jellybean, non rooted. I am unable to connect it with kies, however hard I try. Kies shows the dialog box "reconnect the phone in samsung kies (pc studio) mode. Current connection mode not supported by kies" Usb debugging is disabled. I tried rebooting my phone. I also tried rebooting my pc. I tried reinstalling kies, but nothing worked. I have never been able to connect it with kies. I googled the issue, visited thousands of sites, but no solution worked for me. Plz help.......
mayank06199 said:
I have a samsung galaxy young s6312, stock android 4.1.2 jellybean, non rooted. I am unable to connect it with kies, however hard I try. Kies shows the dialog box "reconnect the phone in samsung kies (pc studio) mode. Current connection mode not supported by kies" Usb debugging is disabled. I tried rebooting my phone. I also tried rebooting my pc. I tried reinstalling kies, but nothing worked. I have never been able to connect it with kies. I googled the issue, visited thousands of sites, but no solution worked for me. Plz help.......
Click to expand...
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download the latest kies
use the original usb cable
try any other usb port
I hav latest kies
I tried connecting it to other port and I am using the cable that came with my mobile
But nothing worked.....
mayank06199 said:
I hav latest kies
I tried connecting it to other port and I am using the cable that came with my mobile
But nothing worked.....
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when connecting to pc how the mobile responds
In the notification bar it shows connected as media device. Nothing else(well, it's charging, of course)
mayank06199 said:
In the notification bar it shows connected as media device. Nothing else(well, it's charging, of course)
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Click to collapse
select in notification and disconnect
connecting as media only mounts sd card and will not connect to kies
Don't use kies try airdroid
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adi160699 said:
Don't use kies try airdroid
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airdrod is only used to send files
and his question is about kies not file transfer
sangalaxy said:
airdrod is only used to send files
and his question is about kies not file transfer[/QUOTE
But kies is used for the device drivers right??
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adi160699 said:
sangalaxy said:
airdrod is only used to send files
and his question is about kies not file transfer[/QUOTE
But kies is used for the device drivers right??
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Click to expand...
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kies is not only for drivers
for drivers you can download Samsung usb drivers
kies is used for upgrading updating and recovering firmwares
syncing contacts sms etc with pc and backing up etc
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I guess I won't ever be able to connect my phone to my pc with kies...
Thanks anyway.....
mayank06199 said:
I guess I won't ever be able to connect my phone to my pc with kies...
Thanks anyway.....
Click to expand...
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may be some files corrupted with rooting and non rooting etc
are you on a fresh stock rom if not try flashing

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