Help please!! :'( - Galaxy S III Q&A, Help & Troubleshooting

i am bought yesterday samsung galaxy s3 (i9300) when i am connect the phone to the computer his pop up message unknow usb device i was try to replace a cable and computer but nothing work i was install kies and remove drive and reinstall driver but there is no change my rom is ics 4.0.4 and i didnt find any usb settings (mass storage/mtp) in the main settings i am very desperate :crying::crying::crying::crying:

install usb drivers from kies
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Z3US911 said:
install usb drivers from kies
Sent from my GT-I9300 using xda app-developers app
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i have been tried without succses

Just checking, are you sure that you bought an legitimate Samsung Galaxy S3 I9300? Maybe it is a fake? Where did you buy it, was it used before?
Go into settings and then "about phone" and then read what phone model you have.
BTW Kies is the worst crap ever if it comes to Phone management softwares.
Try to uninstall Kies and install only the drivers instead, which you can find here:
http://forum.xda-developers.com/showthread.php?t=2038555

Scarface1991 said:
Just checking, are you sure that you bought an legitimate Samsung Galaxy S3 I9300? Maybe it is a fake? Where did you buy it, was it used before?
Go into settings and then "about phone" and then read what phone model you have.
BTW Kies is the worst crap ever if it comes to Phone management softwares.
Try to uninstall Kies and install only the drivers instead, which you can find here:
http://forum.xda-developers.com/showthread.php?t=2038555
Click to expand...
Click to collapse
Whats your windows version.
If u are on win8 took me 1 hour to make it work properly.
And adb doenst work i olny get mass storage acess
Sent from my GT-I9300 using xda premium

danielad200 said:
i am bought yesterday samsung galaxy s3 (i9300) when i am connect the phone to the computer his pop up message unknow usb device i was try to replace a cable and computer but nothing work i was install kies and remove drive and reinstall driver but there is no change my rom is ics 4.0.4 and i didnt find any usb settings (mass storage/mtp) in the main settings i am very desperate :crying::crying::crying::crying:
Click to expand...
Click to collapse
We need to know what phone you have .
Settings About what is the firmware and baseband .
jje

Related

Kies problem

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
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SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
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Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
Sent from my GT-I9100 using xda premium
First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

Usb unrecognised

Hi guys pls could someone help me im unable to get my computer to recognize my galaxy sii it just say usb unrecognised it used to recognise it but now it doesnt iv tried every thing any help would be greatly apreciated!!!!
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try installing/updating KIES on your computer. Disable USB debugging from phone settings. then try connecting again. Launch KIES and see if the device is recognized. You havent mentioned if you made any changes on the phone from Stock ROM.
Also check windows update...for any driver downloads
At least you could tell us that you solved your problem
Sent from my sgs2 running cm9
port76 said:
Hi guys pls could someone help me im unable to get my computer to recognize my galaxy sii it just say usb unrecognised it used to recognise it but now it doesnt iv tried every thing any help would be greatly apreciated!!!!
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Click to expand...
Click to collapse
First make sure you have proper drivers installed
install PDAnet and select samung. Now connect your s2
if it still doesnt install the drivers, its the fault in the computer because if it says usb device not recognised, then its his fault
try in the backside usb ports --> worked for me one
or power off your PC and remove the plug and wait for five seconds and then turn it on (im mean power it on )
now you should be able to connect your device

My Phone will not Connect to Kie

Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
mizzeeboy said:
Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
Click to expand...
Click to collapse
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
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HANDSY said:
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
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nope it does not need an update and i really would like to stay away from odin
Bro don't fear Odin, embrace it. Latest updates sooner, avoid bloatware and no root needed. Never had a problem with it, in fact it saved my phone several times as I'm a flash-a-holic
Sent from my GT-I9100 using xda premium

[Q] My D710 won't connect via USB after 4.0.4 update

My samsung Galaxy S2 Model SPH-D710 just updated to Android 4.0.4 and now will not connect via USB to my computer running Win7
I never had this problem with it before, first time I tried since that update just the other day and so I'm guessing it has something to do with it.
Running Stock. I don't see anywhere to make it connect to get the phone itself to show up as a drive.
It's been a while since I ran stock ICS but have you tried, settings - storage- menu. That may offer you some more options. Does kies recognise your phone? Also check USB debugging in developer options.
DO NOT PERFORM ANY WIPES AT ALL WHILE RUNNING STOCK 4.0.4
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Yeah...well.....WRONG FORUM!
Sent from the little guy
gastonw said:
Yeah...well.....WRONG FORUM!
Sent from the little guy
Click to expand...
Click to collapse
Where was I suppose to post it?
HANDSY said:
It's been a while since I ran stock ICS but have you tried, settings - storage- menu. That may offer you some more options. Does kies recognise your phone? Also check USB debugging in developer options.
DO NOT PERFORM ANY WIPES AT ALL WHILE RUNNING STOCK 4.0.4
Sent from my GT-I9100 using xda premium
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Debugging on... how do I tell if kies is recognizing my phone?
stlfrosti said:
Debugging on... how do I tell if kies is recognizing my phone?
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Click to collapse
Erm it's been over a year since I used Kies. Probably shows device as connected.
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stlfrosti said:
Debugging on... how do I tell if kies is recognizing my phone?
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Click to collapse
Epic 4g
Sent from the little guy
Kies won't install on my puter, go figure, but I have been auto connecting for over a year now just by plugging in and windows seeing it as a drive.
Now I cannot connect to get any pics off my phone storage.
So, I have a Samsung Galaxy S 2, am I in the wrong forums?
If this keeps up I'm just gonna ROOT I hate stock when it starts messing up.
Yes, you're still in the wrong forum.
Sent from the little guy

Unable to connect to kies??????

I have a samsung galaxy young s6312, stock android 4.1.2 jellybean, non rooted. I am unable to connect it with kies, however hard I try. Kies shows the dialog box "reconnect the phone in samsung kies (pc studio) mode. Current connection mode not supported by kies" Usb debugging is disabled. I tried rebooting my phone. I also tried rebooting my pc. I tried reinstalling kies, but nothing worked. I have never been able to connect it with kies. I googled the issue, visited thousands of sites, but no solution worked for me. Plz help.......
mayank06199 said:
I have a samsung galaxy young s6312, stock android 4.1.2 jellybean, non rooted. I am unable to connect it with kies, however hard I try. Kies shows the dialog box "reconnect the phone in samsung kies (pc studio) mode. Current connection mode not supported by kies" Usb debugging is disabled. I tried rebooting my phone. I also tried rebooting my pc. I tried reinstalling kies, but nothing worked. I have never been able to connect it with kies. I googled the issue, visited thousands of sites, but no solution worked for me. Plz help.......
Click to expand...
Click to collapse
download the latest kies
use the original usb cable
try any other usb port
I hav latest kies
I tried connecting it to other port and I am using the cable that came with my mobile
But nothing worked.....
mayank06199 said:
I hav latest kies
I tried connecting it to other port and I am using the cable that came with my mobile
But nothing worked.....
Click to expand...
Click to collapse
when connecting to pc how the mobile responds
In the notification bar it shows connected as media device. Nothing else(well, it's charging, of course)
mayank06199 said:
In the notification bar it shows connected as media device. Nothing else(well, it's charging, of course)
Click to expand...
Click to collapse
select in notification and disconnect
connecting as media only mounts sd card and will not connect to kies
Don't use kies try airdroid
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adi160699 said:
Don't use kies try airdroid
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airdrod is only used to send files
and his question is about kies not file transfer
sangalaxy said:
airdrod is only used to send files
and his question is about kies not file transfer[/QUOTE
But kies is used for the device drivers right??
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adi160699 said:
sangalaxy said:
airdrod is only used to send files
and his question is about kies not file transfer[/QUOTE
But kies is used for the device drivers right??
Sent from my GT-I9082 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
kies is not only for drivers
for drivers you can download Samsung usb drivers
kies is used for upgrading updating and recovering firmwares
syncing contacts sms etc with pc and backing up etc
Click to expand...
Click to collapse
I guess I won't ever be able to connect my phone to my pc with kies...
Thanks anyway.....
mayank06199 said:
I guess I won't ever be able to connect my phone to my pc with kies...
Thanks anyway.....
Click to expand...
Click to collapse
may be some files corrupted with rooting and non rooting etc
are you on a fresh stock rom if not try flashing

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