Must See This!!!Contact HTC for Screen Replacement - HTC Droid DNA

Hello guys....in my last post i was talking about my dna broken screen...in this i will continue my little story....i am very dissapointed and i want a big help from a trusty member of xda that lives in states...Firstly called HTC In my country Greece here in Europe...they told me that they can't do anything and they gave me a phone of HTC Europe Central Office,something like that for International Cases,From there they told me the same and told me to call something like AMR.ARM not remember exactly...so i know that is in States.....Now let's get to the point..the thing is that they told me that it will cost 220USD for screen replacement....didn't have any problem i was willing to pay,but then after they told me about prices etc, informed me that the policies doesn't allow me to send the phone for repair..because the phone is not global..and it's only on Verizon.....I am really dissapointed with HTC??What's the deal if i send it...i was willing to pay..... :crying: :crying: :crying: Bad Bad Bad Support From HTC.....if someone from you guys.....trusty,not a cheater or a fraud...willing to help me with this...if i send the phone to one of you that live in America and you send it for me.....Will it be repaired or not????Waiting for your answers....Thanks God that i found XDA.....the greatest forum in the world.....simply amazing...
Or if someone knows where i can find an Original Droid DNA Screen Replacement To Repair it on my own......as i have knowledge..or when will be released???

Check these guys. You may have to contact them on availability.
http://www.repairsuniverse.com/
Sent from my ADR6300 using xda app-developers app

zcs72 said:
Check these guys. You may have to contact them on availability.
http://www.repairsuniverse.com/
Sent from my ADR6300 using xda app-developers app
Click to expand...
Click to collapse
Nothing for DNA there!!!!!!!!

Related

HTC Inc 4g Test Phone for sale

I have a HTC Inc 4g development test phone with S-Off for sale. Phone is clear with very lite use. Asking $275.00 and can send pics to pm.
Phone is also listed online for sale, so when sold post will be update.
Sent from my Nexus 7 using xda app-developers app
Phone is sold, I'll send phone first so that the buyer can check the Dev HTC boot loader test key HTC120001K-Test. After it's check buyer is to send cash. Thank you and good luck...
Sent from my Nexus 7 using xda app-developers app
very nice man!
thank you for this!
I'm sure you will have one very happy customer
I don't know why you would send anything before cash in hand? Makes no sense.
You can always refund...
Do I read this as: Andy bought the s-off phone?
Then can I read sometime next week that Andy was able to get the unlocked bootloader off the phone and onto all of our locked down phones?
I'm going to live in that little fantasy for a while.
junkmail9 said:
Do I read this as: Andy bought the s-off phone?
Then can I read sometime next week that Andy was able to get the unlocked bootloader off the phone and onto all of our locked down phones?
I'm going to live in that little fantasy for a while.
Click to expand...
Click to collapse
haha I wouldn't know the first thing to do with an S-OFF phone besides use it as an unlocked device
but na I didn't buy it.
we will have S-OFF once root comes.
Sigh. It was a great fantasy for those few minutes
I am curious though - Is it possible to copy the unlocked bootloader from an s-off phone, bundle it into a fake OTA and then force an update to make an s-off phone? Would that work, or can an update.zip OTA package be installed only from the /Cache directory?
I might have another unlock test phone for sale. Somebody was going to buy my second phone but it looks like he is backing down due to money. This phone is unlock and was used for OTA testing. I'll give my friend until the end of this weekend and if he does not have the cash, it'll be up for sale too.
Sent from my HTC Phone using xda app-developers app
2nd HTC Inc 4G for sell with S-Off
Ok my friend does not have the cash to buy my second HTC Inc 4G phone. I have attach pics of the phone with my user name. Again this phone was used for testing OTA of the new RUU for Verizon and is S-Off. I was selling the phone to a friend for $200.00 and would sell the same to XDA PPL. I have not listed this phone on the internet, just XDA. Maybe Adam could help with this ENG H-Boot for S-Offing others.So if you have any questions please ask.
Why are you selling your phone and you just sold another phone? I sell my test phones to buy other phones that are not HTC. I get to play with new HTC phones and I test for new OTA RUU's. But I also like to play with other phones like the Galaxy SIII and I'm saving for the next Nexus phone.
Is this a joke? I really don't care what people have to say about me. I just get to do things that most people would love to do. I took a pic of the phone with my user name. If your going to be ruled to me, then good for you.....
Can you help us with S-Off? NO, but I would ask Adam about this and see if this Eng H-Boot would help,
More pics of system attach...
NorthlandAZ said:
Ok my friend does not have the cash to buy my second HTC Inc 4G phone. I have attach pics of the phone with my user name. Again this phone was used for testing OTA of the new RUU for Verizon and is S-Off. I was selling the phone to a friend for $200.00 and would sell the same to XDA PPL. I have not listed this phone on the internet, just XDA. Maybe Adam could help with this ENG H-Boot for S-Offing others.So if you have any questions please ask.
Why are you selling your phone and you just sold another phone? I sell my test phones to buy other phones that are not HTC. I get to play with new HTC phones and I test for new OTA RUU's. But I also like to play with other phones like the Galaxy SIII and I'm saving for the next Nexus phone.
Is this a joke? I really don't care what people have to say about me. I just get to do things that most people would love to do. I took a pic of the phone with my user name. If your going to be ruled to me, then good for you.....
Can you help us with S-Off? NO, but I would ask Adam about this and see if this Eng H-Boot would help,
Click to expand...
Click to collapse
Hey there!
I would like to buy the phone, does it come with a box and a charger though?
teressaeid said:
Hey there!
I would like to buy the phone, does it come with a box and a charger though?
Click to expand...
Click to collapse
I have a box but no charger, that's why this one is listed for $200. A charger cost around $20.
Sent from my SCH-I535 using xda app-developers app
No problem, can I buy it ?
teressaeid said:
No problem, can I buy it ?
Click to expand...
Click to collapse
PM sent with my address to send money, after the money is received I'll PM you back and post a tracking number.
Sent from my Nexus 7 using xda app-developers app
I just chatted with justin case. Aka @teamandirc on twitter. He said he would try to get a root but he needed someone s-off with. Stock rom
Sent from my DROID RAZR using xda premium
So I sent a money order of $200.00 via USPS, you should receive it by Thrusday-Friday
The tracking number is 0312 0860 0001 7255 2204
Sent you a picture of the USPS receipt
Cool can you please pm me your mailing address that you want me to mail the phone to.
Sent from my Nexus 7 using xda app-developers app
Got the money order tonight, so when I take the kids to school I'll send the phone with a tracking number...

[Q] Stolen Samsung Galaxy S3

I bought my Samsung Galaxy S3 phone off Ebay sweden 1 week ago brand new in box as of Saturday my IMEI has been blocked. This must have been a stolen phone or something. Yeah I was really mad but oh well.. Any suggestions at this point?? Can I unlock it ???
pls help
ediresta said:
I bought my Samsung Galaxy S3 phone off Ebay sweden 1 week ago brand new in box as of Saturday my IMEI has been blocked. This must have been a stolen phone or something. Yeah I was really mad but oh well.. Any suggestions at this point?? Can I unlock it ???
pls help
Click to expand...
Click to collapse
Its possible to change i think but it's illegal so you won't find any help here. Best thing todo is go through ebay and get a refund / chargeback credit card and goto the police. Had this happen to me and the police charged the guy - thats why i only buy directly when it comes to phones.
Carl.Brand.87 said:
Its possible to change i think but it's illegal so you won't find any help here. Best thing todo is go through ebay and get a refund / chargeback credit card and goto the police. Had this happen to me and the police charged the guy - thats why i only buy directly when it comes to phones.
Click to expand...
Click to collapse
i have talk with the police today. but i am sure they will do nothing,swedish police is the worst police i know
Sorry to hear you got scammed. Without it necessarily being a stolen phone, it seems that a popular thing is for someone to get the handset as an upgrade, then sell it and a while later declare it lost... Phone gets blocked, insurance gives them a new one and buyer is stuffed.
Hope you can get your money back. Go through Ebay.
Sent from my GT-I9100 using xda premium
ediresta said:
I bought my Samsung Galaxy S3 phone off Ebay sweden 1 week ago brand new in box as of Saturday my IMEI has been blocked. This must have been a stolen phone or something. Yeah I was really mad but oh well.. Any suggestions at this point?? Can I unlock it ???
pls help
Click to expand...
Click to collapse
no, actually this is the most common scam....people sell their phone and report it stolen not realising it'll be blocked. Your seller most likely didn't sell a stolen phone which could be a protracted case, but most likely sold their own......open and shut fraud case.
The block will definitely not be lifted....it is now just an expensive door stop....you need to pursue an ebay complaint...they will involve the police
Isadora said:
Sorry to hear you got scammed. Without the necessarily being a stolen phone, it seems that a popular thing is for someone to get the handset as an upgrade, then sell it and a while later declare it lost... Phone gers blocked, insurance gives them a new phone and buyer is stuffed.
Hope you can get your money back. Go through Ebay.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
i dont think i will get my money back
i have talk with the provider today,and they dont wana unblock it :S
any idea how i can unblock it?
Isadora beat me to the <send> button there
---------- Post added at 08:17 PM ---------- Previous post was at 08:15 PM ----------
you can't ..... its a brick....read the ebay grievance guidance...thats your first route
ediresta said:
i dont think i will get my money back
i have talk with the provider today,and they dont wana unblock it :S
any idea how i can unblock it?
Click to expand...
Click to collapse
You won't be able to unblock it. The only thing you can do is contact Ebay and work with them to get your money back.
Sent from my GT-I9100 using xda premium
sorry to hear what happened. I havnt experienced it myself but Im sure your mad and upset.
I think it might be a good idea to name the seller so we can stay clear away from them, not particularly for me but for others on here.
As for what you can do, I would take the advice from the others here and persue further via Ebay.
All the best buddy
Definitely go through ebay and get a refund, there is no way to unblock it. if you did it would be illegal.
Yeah this is an all too common scan more so on that horrible Gumtree website but it does happen on eBay as well, basically if you paid via PayPal you will get refunded but it'll most likely be a long drawn out process, i rarely use eBay and PayPal anymore their fees are outrageous and if anything happens to go wrong you'll be sending endless emails,etc,etc and you'll be lucky to get a resolution yet they are quick enough to debit any fees that you may owe them cun*s the lot of them.
Hope you get sorted anyway, avoid all these websites like the plague and only buy from reputable websites.
Thank you all
well i hope the police will get him
NEVER EVER AGAIN EBAY !!!!!!
ediresta said:
i have talk with the police today. but i am sure they will do nothing,swedish police is the worst police i know
Click to expand...
Click to collapse
You are wellcome to brazil anytime...i will introduce you to ours. ...
Sent from my GT-I9300 using xda premium
mossy1963 said:
Isadora beat me to the <send> button there
---------- Post added at 08:17 PM ---------- Previous post was at 08:15 PM ----------
you can't ..... its a brick....read the ebay grievance guidance...thats your first route
Click to expand...
Click to collapse
It is not a brick.
It is still an android device, fully capable of many things, just not for phone and mobile data function. Much better than my bricks.
P.S. It should work in other countries?
Find someone that will do a swap in another country its only blocked in the country it wss blocked in
Sent from my GT-I9305 using xda app-developers app
btemtd said:
Find someone that will do a swap in another country its only blocked in the country it wss blocked in
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
FALSE ! Will be blocked in the whole Europe ! Also it's illegal ! Would you like somebody steal your phone and get out of the country ? Saying this things on forum makes you an accomplice to a robbery.
Request a refund via Ebay and still tell the police. You can also ask your provider if they have any information about your phone and how was blocked. Good luck !
if you paid via PayPal, open a dispute through there rather than ebay itself.
Sent from my GT-I9300 using Tapatalk 2
ediresta said:
Thank you all
well i hope the police will get him
NEVER EVER AGAIN EBAY !!!!!!
Click to expand...
Click to collapse
That statement is wrong.
EBAY/PAYPAL are helpful in such cases and you will probably get your money back.
priyana said:
It is not a brick.
It is still an android device, fully capable of many things, just not for phone and mobile data function. Much better than my bricks.
P.S. It should work in other countries?
Click to expand...
Click to collapse
Are you telling him to immigrate to overseas to use the phone? I lol. Or you are telling him to sell to someone else?
Sent from my GT-I9300T using xda premium
mustang2012 said:
Are you telling him to immigrate to overseas to use the phone? I lol. Or you are telling him to sell to someone else?
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
Yeah, he is saying to sell to someone else overseas scamming and creating others problems.
Also I agree about Ebay. Is much safer than buying from somebody's hand. My cousin bought a Sony Ericsson Xperia, second hard...and looks like new. No scratch, no issues at all. The op just had bad luck.
Sent from my GT-I9300 using Tapatalk 2

Warranty services.?

Will AT&T warranty services replace my phone for a hardware defect?
I've had my phone since release and the glass is raised on the left. At first it was something I could deal with but it actually seems to be getting worse. I feel it every time I pull down for notifications.
It's been too long to get a replacement from the store I bought it from so I'm wondering if AT&T will help me.
gunnyman said:
Will AT&T warranty services replace my phone for a hardware defect?
I've had my phone since release and the glass is raised on the left. At first it was something I could deal with but it actually seems to be getting worse. I feel it every time I pull down for notifications.
It's been too long to get a replacement from the store I bought it from so I'm wondering if AT&T will help me.
Click to expand...
Click to collapse
I am pretty sure they will. Call up AT&T and complain about it. They more than likely will send you a replacement unit.
Well it took an hour on the phone with AT&T in conjunction with getting HTC on the line, but I'm getting a new phone.
Here we go...
Sent from my HTC One using xda premium
Lol.
gunnyman said:
Lol.
Click to expand...
Click to collapse
Yeah apparently HTC has had a ton of these hardware defects and warranty covers all of them. A rep said that if you notice one, call right away.
Ima call tomorrow. The gap on top has progressively gotten worse since I've had my phone.
Sent from my HTC One using xda app-developers app
Hey gunny, when you called Att did you go through warranty or insurance?
Sent from my HTC One using xda app-developers app
spitfire2425 said:
Hey gunny, when you called Att did you go through warranty or insurance?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Warranty
Insurance said I had to pay $200. I'm gonna call again and talk to warranty.
Sent from my HTC One using xda app-developers app
start by asking is manufacturer defects are covered by warranty. Describe the situation.
They said I have to send it into HTC to get it repaired instead of getting a new phone.
Sent from my HTC One using xda app-developers app
spitfire2425 said:
They said I have to send it into HTC to get it repaired instead of getting a new phone.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
bummer. Guess I got lucky
gunnyman said:
bummer. Guess I got lucky
Click to expand...
Click to collapse
i guess so. im ruu-ing it now and gonna try to send it in tomorrow.
Could always call and talk to someone different.. worked for me in the past when I had my captivate that got replaced 5 times in a year before switching to an inspire at no cost to me..
Sent from my HTC One using xda premium
I'm not gonna bother with it. I'm just gonna send it in and be done with it.
Sent from my HTC One using xda app-developers app
One more time, since it seems it's never clear:
Warranty is for DEFECTS, like the gaps, raised screens, etc.
INSURANCE is for **** that you do to your phone, like a broken screen, liquid damage, fire, theft, etc.
AT&T covers your phone with a 1 year warranty regardless of if you have insurance or not. The insurance extends the warranty past the 1 year though.
spitfire2425 said:
They said I have to send it into HTC to get it repaired instead of getting a new phone.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Next time get their name and speak to a manager. They either didn't understand the problem, or were spreading false information.
spitfire2425 said:
i guess so. im ruu-ing it now and gonna try to send it in tomorrow.
Click to expand...
Click to collapse
I don't think you should do that. You said you called AT&T, but I was told by the repair department that going to a store and reporting your problem would get you a new phone.
That's not always the case. Every time I've gone to the store after the initial return period has expired, I'm told I have to deal with warranty services. In fact I have had sales reps in the store call them for me. Store reps have little to no power unless you are dealing with a store with a repair center on site. There isn't one of those within a hundred miles of me, so I just call warranty services.
Btw. New phone arrived yesterday and it doesn't have any problems.
JacksonS918 said:
I don't think you should do that. You said you called AT&T, but I was told by the repair department that going to a store and reporting your problem would get you a new phone.
Click to expand...
Click to collapse
Absolutely not. Maybe if it's a repair center (which are relatively rare), but outside of those shops all AT&T warranty work is done over the phone.

Want to buy a DNA

Hello guys don't know if I am allowed to do that...I have the one now but loved my DNA...my screen cracked and I want to buy another one...main things I want is the phone to be in very good condition along with the original box...if possible also I am in the minority that liked the usb cover....also a wireless charger would be appreciated in the offer....I live in Greece Europe and I am willing to pay around 400usd including shipping via usps priority mail that costs around 30 dollars...willing to accept offers In my inbox!!!!!!
Sent from my HTC One using xda app-developers app
I am watching swappa everyday but most of people don't ship international :/
NO TRADES....I WANT THIS PHONE AS MY SECONDARY PHONE...I AM NOT.TRADING MY HTC ONE
Sent from my HTC One using xda app-developers app
I got mine perfect condition for 325 so use that as a reference...the ones on swappa start there and go to 400
Djmk4 said:
Hello guys don't know if I am allowed to do that
Click to expand...
Click to collapse
read the rules to find out
Bought a brand new sealed one off craigslist for 325 yesterday. Fantastic phone. Check craigskist .but be wary of a rip off of course
Sent from my HTC6435LVW using xda app-developers app
Since you live in Greece, you may want to look into buying a htc butterfly. It's most likely going to be more expensive, but it's the same phone, and you will also have an SD card slot.
I had to choose between those two....when they released I paid full retail price and got the DNA..the details got me...the red power button the red camera ring made my decision...butterfly is a little thicker...although the main thing that I did well and choose it is the development.....DNA has more options than butterfly........
Sent from my HTC One using xda app-developers app

[Q] Cracked Screen

Hey guys, so i am probably the first to crack this screen ..fell out of my pocket getting out my car....nearly cried...screen unresponsive except a 1x1 inch area... I think phone works okay otherwise from what i can seee
No insurance obviously why im posting... Does anyome have any experience sending back to lg to get it repaired? I got a quote from a place in chinatown ny for 200... And lg wont quote me until i send it in...was wondering what others have done or recomendations.... I have an upgrade on my plan i can steal so i can also sell the phone ebay...but not suring how well that would go.....
What ya'll think?
Dunno, what version is it? Maybe you can make a dev very happy with it, if you give up on it.
Selling it for parts might only work later in its life cycle
Sent from my LG-F320L using XDA Premium 4 mobile app
ashineh said:
Hey guys, so i am probably the first to crack this screen ..fell out of my pocket getting out my car....nearly cried...screen unresponsive except a 1x1 inch area... I think phone works okay otherwise from what i can seee
No insurance obviously why im posting... Does anyome have any experience sending back to lg to get it repaired? I got a quote from a place in chinatown ny for 200... And lg wont quote me until i send it in...was wondering what others have done or recomendations.... I have an upgrade on my plan i can steal so i can also sell the phone ebay...but not suring how well that would go.....
What ya'll think?
Click to expand...
Click to collapse
No case or insurance?
Sent from my Nexus 7 using Tapatalk 2
If you got some spare time and nifty fingers you could wait for replacement screens to be sold. Or maybe use it as a htpc or something.
I have insurance with T-Mobile because I just joined them and their Jump program includes it but when I was with Sprint my ex broke her S3 and we had no insurance, I just called them up and asked for it on the phone and they added it and then I waited a few days and put in my claim and got a new phone after paying deductible. So give it a shot and call and ask to add insurance, maybe you'll get lucky.
List it on eBay you will be shocked as to what you will get for it.
Sent from my HTC One using xda app-developers app
Nah. Some guys girl broke hers like 2 days ago. Threads around here somewhere.
LG G2
Add the insurance if you don't have it. You have 30 days to do it and the phone hasn't even been out that long so you can definitely add it. Wait a couple days and make a claim. It'll cost you $199 on most carriers, maybe all of them, but it's a hell of a lot cheaper than buying a new one. And if you want to keep the old one for some reason or donate it to a dev somewhere as suggested earlier then report it as lost or stolen. You won't be able to use it on any carriers but for development or WiFi functions you could still use it up to you.
Sent from my LG-D800 using XDA Premium 4 mobile app
my octopus box will make short work of the imei lol
It might be difficult to replaced the screen yourself. I remember reading somewhere that LG fused the LCD screen and glass together to make the display clearer.
Sent from my VS980 4G using xda app-developers app
That sucks I broke mine yesterday but had insurance. $100 still hurt gonna try using it as a htpc. Insurance sent me a brand new one not a refurb
Sent from my LG G2 using xda app-developers app
Verizon offers 30 days to add insurance to devices
Sent from my VS980 4G using XDA Premium 4 mobile app
thanks for all the replies, i actually tried adding the insurance but made the extremely dumb move in filing the claim the same day cause i was really anxious about it and had to switch to my old gnex cause i needed a phone...
LG quoted me for replacement anywhere from 100-180 not including shipping it to them...but i have 2 extra upgrades available so i think im gonna try to sell it on ebay and use that money to buy the replacement....
if all fails i would be happy to give it to dev team, better than a paper weight here..
gonna def get a case and screen protector for next phone....
squish72 said:
That sucks I broke mine yesterday but had insurance. $100 still hurt gonna try using it as a htpc. Insurance sent me a brand new one not a refurb
Sent from my LG G2 using xda app-developers app
Click to expand...
Click to collapse
whos your provider?
im with tmo. im still waiting on assurant to get one for me. they are waiting on inventory
ashineh said:
thanks for all the replies, i actually tried adding the insurance but made the extremely dumb move in filing the claim the same day cause i was really anxious about it and had to switch to my old gnex cause i needed a phone...
LG quoted me for replacement anywhere from 100-180 not including shipping it to them...but i have 2 extra upgrades available so i think im gonna try to sell it on ebay and use that money to buy the replacement....
if all fails i would be happy to give it to dev team, better than a paper weight here..
gonna def get a case and screen protector for next phone....
Click to expand...
Click to collapse
I have a dev who would probably be interested. Keep it in mind, thanks!
http://forum.xda-developers.com/showthread.php?t=2448934
Sent from my LG-D800 using xda premium
I found this http://www.aliexpress.com/item/For-...zer-Assembly-Replacement-Part/1278291568.html

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