Let me start by saying i've loved the Evo 4G LTE, but I cannot handle having my data connection cut out on the regular.
So, I called into Customer Care after reading about some others on here doing it, to get my 4G connectivity issue fixed once and for all. I explained my situation, and I was told to take it into a service center and they will verify that there is no physical/water damage, and they will discuss comparable phones with me.
I took it into the service center yesterday evening. I called about it today, and they told me that ,"It is connecting to 4G right now. But there are improvements being made to the towers, so it may be intermittent." I wasn't going to fall for this line and informed them that i'd like to switch over to a phone that gets a consistent connection. They gave me the standard crap about having to have 3 or 4 replacements before they'll consider another phone. They could order me a refurb EVO if i'd like. (This was all despite informing them what Customer Care had told me.) I got slightly rude because i was angry, but told her to order the phone.
I then called back into customer care, and they took care of me. She ordered me a Galaxy SIII over the phone.
Moral of the story, call into Customer Care and you should be able to get a replacement if the 4G LTE connectivity is an issue for you as well.
Cool story lol. Doesn't 4G connectivity issues mean 4G connectivity issues? Either way, see ya and thanks for your contributions!
Sent from my EVO using xda app-developers app
dbeckwit said:
Let me start by saying i've loved the Evo 4G LTE, but I cannot handle having my data connection cut out on the regular.
So, I called into Customer Care after reading about some others on here doing it, to get my 4G connectivity issue fixed once and for all. I explained my situation, and I was told to take it into a service center and they will verify that there is no physical/water damage, and they will discuss comparable phones with me.
I took it into the service center yesterday evening. I called about it today, and they told me that ,"It is connecting to 4G right now. But there are improvements being made to the towers, so it may be intermittent." I wasn't going to fall for this line and informed them that i'd like to switch over to a phone that gets a consistent connection. They gave me the standard crap about having to have 3 or 4 replacements before they'll consider another phone. They could order me a refurb EVO if i'd like. (This was all despite informing them what Customer Care had told me.) I got slightly rude because i was angry, but told her to order the phone.
I then called back into customer care, and they took care of me. She ordered me a Galaxy SIII over the phone.
Moral of the story, call into Customer Care and you should be able to get a replacement if the 4G LTE connectivity is an issue for you as well.
Click to expand...
Click to collapse
Dude I get data disconnection all the time. I will have to toggle airplane mode just to get a signal and sometimes a reboot is required. Long did you have the EVO? Do you have insurance thru Sprint? What happened to your EVO? Everytime I've called Sprint they would make you do a factory reset and hell if I'm doing that. the disconnection happens maybe every other day for me.
Sent from my EVO using xda premium
xbmoyx said:
Dude I get data disconnection all the time. I will have to toggle airplane mode just to get a signal and sometimes a reboot is required. Long did you have the EVO? Do you have insurance thru Sprint? What happened to your EVO?
Sent from my EVO using xda premium
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Click to collapse
Yep, that's the exact same problem I was having. From everything I've read on here, many EVO 4G LTE owners have the same issue. I got to the point where i was fed up with it though. I had that 2nd one for ~4 months. I've been on the EVO 4G LTE since mid October though.
Yes, I had the rip-off $11/month insurance through Sprint. After talking to customer care, they are going to send me an SIII and I will be mailing my EVO back to them. Picking it up from corporate repair store this afternoon after their "fix", which was basically telling me that it connects to 4G and work on the towers is the reason for intermittent connection.
Please update the OP once you get the SIII and tell us if its any improvement.
Im curious to know.
-Thanks
dbeckwit said:
Yep, that's the exact same problem I was having. From everything I've read on here, many EVO 4G LTE owners have the same issue. I got to the point where i was fed up with it though. I had that 2nd one for ~4 months. I've been on the EVO 4G LTE since mid October though.
Yes, I had the rip-off $11/month insurance through Sprint. After talking to customer care, they are going to send me an SIII and I will be mailing my EVO back to them. Picking it up from corporate repair store this afternoon after their "fix", which was basically telling me that it connects to 4G and work on the towers is the reason for intermittent connection.
Click to expand...
Click to collapse
Well I don't have insurance thru Sprint anymore. After they raised it I went thru a 3rd party company GoCare.com. So I guess I can't get a different phone like you then....
Sent from my EVO using xda premium
TurboX2 said:
Please update the OP once you get the SIII and tell us if its any improvement.
Im curious to know.
-Thanks
Click to expand...
Click to collapse
Will do. Many of my co-workers here in Chicago have SIII's and have an almost constant connection to 4G. I'll update my experience with it once I've used it for a few days
What do you think the odds are that HTC would give me a replacement device even after I unlocked thru HTCdev?
Sent from my EVO using xda premium
TurboX2 said:
Please update the OP once you get the SIII and tell us if its any improvement.
Im curious to know.
-Thanks
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Click to collapse
Trust me when I say switching to a different phone made all the difference in the world with my 4G/data dropping issues I had with the Evo LTE...it's really no comparison, something was really wrong with the Evo..Keeping my eye on the next HTC device though,cant beat HTC build quality..
Sent from my SPH-L900 using xda premium
BrianBaker said:
Trust me when I say switching to a different phone made all the difference in the world with my 4G/data dropping issues I had with the Evo LTE...it's really no comparison, something was really wrong with the Evo..Keeping my eye on the next HTC device though,cant beat HTC build quality..
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Looks like I'm screwed. If the data dropping was a constant issue then I'd file a claim with GoCare. It happens maybe every other day and if I send them my phone the odds this happens within the hour they determine something is wrong is very slim. That sucks tho because they told me I could possibly pay my $50 deductible and I could choose my replacement phone. I'd go Note 2 all the way!
Sent from my EVO using xda premium
I called Sprint and I'm getting an S3 for $50 and sending them my EVO. So happy this problem will not apply to me anymore!
Sent from my Blazing fast LTEvo!
I live in San Antonio, which has had LTE for a while now, and I've never had a problem connecting to LTE except in the building I work in. I'm on wifi at home, but if I don't have my wifi on, I don't have this problem...
..maybe it's not all of the phones, just some?
Anyway, I'd like an update too, from the OP in this thread, just to see what he thinks. New phones are coming out all the time, and I'd hate to switch when the one I've got is still pretty good.
jkrlvgn said:
I live in San Antonio, which has had LTE for a while now, and I've never had a problem connecting to LTE except in the building I work in. I'm on wifi at home, but if I don't have my wifi on, I don't have this problem...
..maybe it's not all of the phones, just some?
Anyway, I'd like an update too, from the OP in this thread, just to see what he thinks. New phones are coming out all the time, and I'd hate to switch when the one I've got is still pretty good.
Click to expand...
Click to collapse
Well when I called Sprint and pled my case they said there are notes in there system about this problem so they are aware of it. I have screenshots to prove it. I wonder of ill get faster speeds on the S3 as well...
Sent from my Blazing fast LTEvo!
There are other threads one could post this in...
Sent from my EVO using Tapatalk 2
Related
Hey everyone, most of you will know me from the Evo 4G, I am the creator of Azrael X and Stock Turbo ROMS. I loved my Evo 4G and I loved developing ROMS for it. I was due for Upgrade in July of last year, just in time to get the Evo 3D. I was excited because of the Specs of the Evo 3D and traded "up" for my "amazing Evo 3D". To be honest, I wish I had held out for the Samsung GS-II or switched to Verizon now!
Here is the issues I have had with the Evo 3D.
My first one: I take good care of my phones, I think in all the time I had my Evo 4G I dropped it once and it was in a case so no damage. One day, I went to use my Evo 3D's camera to take a picture of something funny to send to my friends. Well, my phone became unresponsive and then my phone's display got corrupted. I tried all the troubleshooting steps, redid the phone ROM, hard reset, EVERYTHING. No dice and I heard that sometimes the camera gets disconnected and you can press real hard and it will work again. Ironically I did that and it worked once, the next day I went to use the camera and it did it again, froze the phone for a few minutes and corrupted the display. So I went to a Sprint service center and they "could not fix it, my replacement would be ordered and I can pick it up in a few days." So I get my replacement and...
I get a replacement with Hboot 1.50: Hboot 1.50 really sucks, that is all there is to it. HTC lets you root your phone...for a price! You void your warranty (not completely but it's more or less at the discretion of the Sprint employee if your covered by warranty or not if you bring it in for service with an issue) and it's not even a full root! You cannot flash kernels or radios without jumping through hoops and your phone is not S-Off. There is no current method to get S-Off with Hboot 1.50 and all attempts thus far have failed. Why could they have not just fixed my camera on my original one? This is livable with but has taken away the desire from me to develop ROMS for this phone. Then there is the....
Other issues with my replacement Evo 3D: The new one likes to restart itself randomly. It actually caused me to nearly late for work one morning because my carefully set alarm went off when it decided to restart itself. Thankfully I woke up by myself and was able to rush, get ready, and barely make it! I no longer rely on it as my alarm unless there is nothing else available. This NEVER happened with my Evo 4G, it reliably served as my alarm. Then there is...
CIQ: Sprint and HTC are spying on you; even a tinfoil hat will not prevent them from logging your phone usage. I mean, I am sure there are ways that all phones and carriers can do this, but where did I sign a form that allows them to monitor my usage? Not to mention this logging still eats up memory, CPU cycles, and battery. Even if they took this out now, not to mention developers found ways to rip out CIQ innards from the phone, this is a lameness that I cannot fathom. Then there is....
Sprint:
They removed the "Sprint Premier" program, which is really stupid. Now you have to wait 2 full years to get an upgraded phone.
The Network seems worse than ever. 4G coverage around the south suburbs of Chicago is bad at best, not there at worst. There are a couple of dead spots I always hit on the way home from work on 294.
Rude employees at Sprint. I ended up talking to a lady who kept interrupting me and laughed at me when I said something about that. I have never said, "F%$ you" to a lady on the phone until then. I actually said that and hung up, I was fuming! (UPDATE: Yes I know any company has good and bad reps and it's always a chance you will get one or the other, but she took the cake for the rudest CS rep I have dealt with from any company maybe ever. It was not just what she said, it was how she handled my questions. I should also mention she is a manager.)
Other things that I do not like about the Evo 3D.
The Speakerphone: Both Evo 3D phones I have had have mediocre speakers. The first one is way quieter and has NO bass compared to my former Evo 4G. Minor but noticeable.
The signal: This may have been "early teething" problems but my Evo 4G seemed to pull in signal much better than the Evo 3D. This could be because of premature radio and PRL updates at the time but I would be interested now to see how they compare. My Evo 4G would have 5 bars while the 3D would have 1-3 bars.
The charger port: The Evo 4G was nice because the charging port was right on the bottom of the phone. This made it easy to charge it while you mess with the phone and/or want to charge and talk at the same time. The Evo 3D has the charger port on the upper-left side. If you attempt to charge and talk, you are putting stress on your cable and the port itself. Stupid placement IMO.
Less tinker friendly: Besides the already mentioned Hboot 1.5 (partial root and partial warranty breaker) you cannot use the volume or power buttons while the cover is off. This is of course REALLY being nitpicky as there is not much need for it. But when you need access to the battery, having to take the back off every time is an extra step.
Of course, the Evo 3D is a better phone than the Evo 4G as far as hardware specs and screen quality. I just wish it was better in almost all ways instead of just specs.
The good of the Evo 3D is quite numerous of course.
The specs
The 3D features are neat
Increased memory
The screen slightly better quality
No more light bleeding like on the Evo 4G
Hboot 1.5 is a stupid means of control and I cannot believe we void our warranty for the sake of a half-ass root! I had aspirations for Azrael X 3D but honestly I feel the Evo 3D has some great ROMS already and Hboot 1.5 is a big deal breaker for me.
I might have to pass on HTC and Sprint too next time around.
More on the next post, but I want to know if anyone else has buyers (and/or Sprint) remorse lately. I am thinking of moving to "Big Red" network.
Luckily I haven't experienced any of the issues you seem to be going through. I would recommend calling or stopping by sprint and have your replacement swapped out. Who knows you might get lucky and get one with 1.4, good luck man hope it works out.
Sent from my PG86100 using xda premium
I would definitely push them to get you a replacement, it sounds like they gave you another defective one. If they give you a hard time about it showing "relocked" shoot me a PM and I may be able to help you out.
Man what's up. I remember your Roms and work for the EVO4G. Deff top notch.
Personally I don't have buyers remorse as mine has been great here no issues hardware wise.
As for the things you mentioned with sprint itself like the premier program...I'm with ya on that 100%. Hate it that they took that away. BUT according to the Sprint Advocates group that has conf calls with execs each month, Sprint has been researching a new loyalty program to replace it with to reward those of us again. Maybe the buy your upgrade back trial program is a slight form of it, though I know they have discussed more.
As for leaving sprint if you head to big red you pretty might end up with only getting Samsung phones as they have announced their stance on bootloaders and I wouldn't be shocked to see their future HTC phones not on the unlock list...
Personally i can't beat the price here and I really want to stick around with Sprint and see these NetworkVision deployments because network wise they will improve things 10 fold in many areas. The mere backhaul improvement being done at the towers is a giant leap in itself.
S4GRU.com has a ton of very very detailed info, a lot inside info too on this. Great site btw, any Sprint customer interested in the network and such I suggest heading over there and reading the enormous amount of detailed info they have, including some spectrum analysis...
Saw you mentioned Chicago specifically so I linked the two wall posts that discuss some info on that area specifically for ya.
http://s4gru.com/index.php?/blog/1/...nd-lte-deployment-details-emerge-for-chicago/
http://s4gru.com/index.php?/blog/1/...-schedule-details-for-sprints-chicago-market/
As far as the customer service, that's a shame man and you really can't defend them for that.
Sent from my PG86100 using xda premium
Hey ric, I thought you disappeared! I used to love your 4g roms. That sucks you've had so many issues. Good to see you're alive though.
We're comin from a pure power source.
Hey, I'm in the Chicago area too and I know there can be dead spots and sprint is the slowest of the carriers it seems. Where I'm at though, service is incredible. The Crestwood area. But I can't venture out too far before I see speeds drop. Signal strength seems to stay strong everywhere I go though. And I don't even bother using 4G. I can get it at home but not much anywhere else. And with wifi at home, what's the point? But I'm still happy with the service.
The phone I love too. I dropped it a couple times while in a case, no damage. Phone doesn't reboot, everything is responsive, etc. Maybe your replacement has something wrong with it.
Now, I did see lots of problems on custom roms or kernels or both for some reason. I trust the developers know what they're doing and I'm not a developer so I don't know why there were so many issues then. I didn't try every rom or kernel, but the popular ones I did always restarted and froze on my phone. It was like clock work. So I've stuck to the stock setup with some mods on top of it and have 0 problems.
As for CIQ goes, sprint removed it in the latest update I believe. But I wouldn't put it past then if there's some other way they're tracking us. Since the removal of ciq, things perform world's better too.
I won't get too into their customer service but I have had some really friendly support and I've had some that clearly don't enjoy their job but weren't rude to me. It happens everywhere.
Sent from my PG86100 using XDA
Sucks that you are having so many issues, my 3d has been rock solid but sprints data in my home town is horrible. Stuck in a contract til mid 2013. Hoping to see some improvement by then with the upcoming lte. Although i dont see much about florida in their upcoming deployments. Think i read awhile back about Miami, but that was it. Best wishes to you and hope things improve for all of us with sprint issues.
Sent from one Fresh Honey Sensed Evo 3D
CIQ is indeed removed, since the January 13th update. Most phone manufacturers and Sprint are working with eachother to remove CIQ if it hasn't been already. Be glad you didn't go with Samsung, I've had so many with issues it's not funny. If you are mad about a camera issue on HTC, wait till you see what Samsung can give you. Late (if ever updates), radio issues, physical KB keypress skips, crashing camera, you name it (depending on the model). The SII is lambasted with problems galore, google it. It sucks that the HTC is locked down more, but IMO, it's not like a Samsung so it's not entirely necessary to root because the phone itself doesn't have major experience killing issues.
FREEDOM OF SPEECH . I demand a reason of the removal of my posts .
Sent from my PG86100 using XDA App
Threevo said:
FREEDOM OF SPEECH . I demand a reason of the removal of my posts .
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
i second this what the hell is going on nothing that was said was terrible.. explain ur reasoning >:O
Threevo said:
FREEDOM OF SPEECH . I demand a reason of the removal of my posts .
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Freedom of speech does not apply on a forum.
Threevo said:
FREEDOM OF SPEECH
Click to expand...
Click to collapse
"Freedom of Speech" doesn't always comply with XDA forum policies.
You mind showing us the policy and how what was said went against the policy?
Sent from my PG86100 using xda premium
PM a mod if you have any gripes.
dylan6879 said:
You mind showing us the policy and how what was said went against the policy?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I don't know what was said here but many of the rules here could be used to limit your speech and rightfully so. For example the rule 2.4...
Regardless PM the mod or a mod and ask, and you'll likely get an answer.
Sent from my PG86100 using xda premium
templep2k2 said:
I feel compelled to reply an I never post I have like 3 maybe IDk. Reading your post you sound very frustrated I get that been there but you are/were a custom rom developer?? How many cell carriers have you been with?
I was with Verizon for years they do not give a **** about any of their customers. They are more expensive for everything and they will nickel and dime you anyway they can. Verizon does not have blazing fast data 24/7 that covers every square inch of the USA.
They dropped sprint premiere, so what if you call sales they will upgrade you almost anytime you wanna buy a new phone an lock you down for two more years. Sprint buys back phones they always have some deal or incentive goin on. You buy a Verizon phone you aren't getting an upgrade for two yrs forget it.
Yea its not uncommon to talk to an idiot on the phone I myself as soon as I hear an accent not of the English language ask to speak someone else because I cannot understand them but you own a phone that they prob couldn't buy with their whole weeks paycheck.
I've had all the issues that you have with reboots freezes and whatnot no camera probs this is my 4th one. But hey they have replaced them with no hassle I've been offered other phones the photon for example which I passed on.
Idk what else you ask of them when they replace the defective product you can't justify getting mad at them for replacing a defective device with the lastest and least defective software.
THIS PHONE IS FAR SUPERIOR TO THE EVO4G which I had several of those I shattered the screen multiple times on all of them from dropping it. The speaker was a joke sure it was louder than the 3d until it blew the **** out. The 3D is sturdy and durable no problems from dropping not even a scratch on the screen I use no cases or protectors. Usb charging port is pathetic pos on EVO4g. 3D came out 1 year after 4G pretty dam good phone. There's nothing mind blowing that has come out since the 3D release I just don't get it. Were just now starting to see the next wave of technology that will soon outshine the phone.
Every other electronic device that you modify through software or hardware not provided by the OEM voids the warranty why does everyone feel cell phone manufactures/carriers shouldn't its just mind boggling. If you're fedup an rdy to tell sprint **** you kiss my ass it ain't always greener on the otherside even if its red.
Sent from my PG86100 using XDA
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Click to collapse
I don't care about customer service, I have dealt with good and bad reps of ANY company I have ever dealt with.
Sprint has unlimited plans but their network is mark-ably worse then when I first started using it.
Verizon has much better signal everywhere. I have a Verizon Mifi device and when my Evo 3D or Sprint Wifi device (which I returned) could not connect at work at all I was getting decent 4G with Verizon! No connection vs connection with 4G. And we all know Verizon has a much faster 4G data rate.
There are pros and cons to every carrier. I have friends who have all carriers, I have tried all of them almost (AT&T, US Cellular, T-Mobile, Sprint, Cingular) and there is plus and minus to all of them. But your post has some good points as well. Thank you for your reply and I agree with a LOT of what you said.
Threevo said:
FREEDOM OF SPEECH . I demand a reason of the removal of my posts .
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I have no idea what you said but I am guessing your post was a typical "retaliation" thread against mine and maybe the mods removed it so this post does not become a back and forth. But 30 posts about how they removed your threads are taking THIS thread off subject, so please stick to the subject matter.
A lot of people reply to posts with counter arguments but many go overboard. Maybe you did and they removed it? I can only speculate....
Anyhow, you can disagree with me of course but keep it clean. I opened this post with MY feelings, if yours differ offer counter arguments but no need to be rude (not saying your reply was rude, but seems there was something up with it).
I added to my first post now with more information
Loved your roms on the 4G, basically the only reason I responded to this thread (usually stay away from xda now). Sorry about the problems you are having.
Hopefully you find a phone and a carrier that treats you as well as your last phone.
Sent from my PG86100 using XDA
ricsim78 said:
I don't care about customer service, I have dealt with good and bad reps of ANY company I have ever dealt with.
Sprint has unlimited plans but their network is mark-ably worse then when I first started using it.
Verizon has much better signal everywhere. I have a Verizon Mifi device and when my Evo 3D or Sprint Wifi device (which I returned) could not connect at work at all I was getting decent 4G with Verizon! No connection vs connection with 4G. And we all know Verizon has a much faster 4G data rate.
There are pros and cons to every carrier. I have friends who have all carriers, I have tried all of them almost (AT&T, US Cellular, T-Mobile, Sprint, Cingular) and there is plus and minus to all of them. But your post has some good points as well. Thank you for your reply and I agree with a LOT of what you said.
Click to expand...
Click to collapse
Hi Ric, I also loved your roms on the EVO 4G too. I also made the switch to red, not because of the EVO 3D. I loved the phone and it's a solid phone but I didn't have a 1.5 hboot either. I might have felt differently if I had one. I as you did got tired of watching my coverage get worse. I'm not that far from you and I was paying for 4G coverage and hardly getting it . Some may disagree but I felt my 4G was better when I had my OG EVO. I'm no longer under "unlimited" data but is sprint truly "unlimited" when there's threads about guys getting cancelled for using too much data when it's "unlimited"..Just my .02. I'm sure in true XDA fashion someone will say "good riddance" or "cool story bro" but I'm a forum veteran and have seen it all on forums of all types. If it helps with your choice I'm loving the 4GLTE coverage Ric.
Peace
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
Click to expand...
Click to collapse
Seems to me you were fed a line. Call back and see if the answer changes. If it doesn't, your are entitled to a credit. No questions asked.
roids87 said:
Seems to me you were fed a line. Call back and see if the answer changes. If it doesn't, your are entitled to a credit. No questions asked.
Click to expand...
Click to collapse
Yeah, they gave me a $10 credit, if that ain't a joke.
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
Click to expand...
Click to collapse
Sounds fishy... It's hard to believe that a carrier would just deny services and continue to charge for them. I assume this would mean no service for anyone in the ft worth area since you're not the only one who uses those towers. I don't think Sprint would risk the class action lawsuit.
Sent from my EVO LTE
premo15 said:
Sounds fishy... It's hard to believe that a carrier would just deny services and continue to charge for them. I assume this would mean no service for anyone in the ft worth area since you're not the only one who uses those towers. I don't think Sprint would risk the class action lawsuit.
Sent from my EVO LTE
Click to expand...
Click to collapse
No arguments there. I'll probably call back in a few days to see if they have anything better for me. Right now I'm sick and lost my voice, so I just don't want to deal with it. But once I get my voice back, I'll see if I can't get anything better out of them. Especially since I'm still paying for when I can't even use my phone which is kind of stupid.
NoClemency said:
No arguments there. I'll probably call back in a few days to see if they have anything better for me. Right now I'm sick and lost my voice, so I just don't want to deal with it. But once I get my voice back, I'll see if I can't get anything better out of them. Especially since I'm still paying for when I can't even use my phone which is kind of stupid.
Click to expand...
Click to collapse
Why would you call back in a few days? I would all over them about this if it were me and I wouldn't let up until I had a real explanation. Tell them to fix your **** or let you out of your contract (as not providing service to you while I assume you are in good standing and not violation the TOS on their part)
However, there are at least 3 sides to every situation what you say, what sprint says, and what really going on. Not calling you a liar it just seems like there is more to the story.
That's my 2 cents.
Sent from my EVO using xda premium
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
Click to expand...
Click to collapse
Sounds like a load of BS to me. I haven't had a problem with service around the area... I haven't actually been into "Fort Worth" in a few days, but I live pretty damn close. There is no way they could just shut off all services like that for almost two months. That rep must have been new or lied or something, because that doesn't even SOUND reasonable.
lol if they couldnt provide me service until Oct. 14th i would have just said i want to cancel without a fee immediately because i do business with my phone. and they can't really do squat because i pay for a service and they don't even let me do the most basic of functions.
OP needs to call back and get clarification. Only thing I have found:
https://www.sprint.net/maint_view.php
I might try to call again tonight once I get off of work. But again I'm not entirely sure what to say. Plus right now, I've lost my voice, so I can barely talk, as a result, I can't even show anger in my voice, so getting made isn't much of an option. I'm still not sure what I'm going to do yet.
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
Same here. Today is day 5 for me as well. But according to Sprint, I still have a lot of days left in front of me since the tower won't be back on until October 14th.
sobaked2921 said:
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Send me a pm. I am in dfw, work for sprint and glad to take a look at what's going on.
Pm me your number and some random addresses where you are having issues
Sent from my EVO using xda app-developers app
sobaked2921 said:
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You should see if you can get an Airrave which makes your phone work over wifi... that really sucks tho. That only works at home tho...maybe they can send you a 2nd one for work.
5t
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
NoClemency said:
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
Click to expand...
Click to collapse
I will try and pull up that area today
Sent from my EVO using xda app-developers app
NoClemency said:
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
Click to expand...
Click to collapse
No problems here in the Arlington/Mansfield/Kennedale area so far... I guess if that changes I will be reporting on here and raising hell with Sprint as well.
00mred00 said:
Send me a pm. I am in dfw, work for sprint and glad to take a look at what's going on.
Pm me your number and some random addresses where you are having issues
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
sobaked2921 said:
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If that is the case it is either a provisioning error, phone isn't set to cdma only or bad phone.
Sent from my EVO using xda app-developers app
sobaked2921 said:
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I don't think you have the same problem that I do, because if I leave my area my phone works, fine. I'm only having trouble when I'm at TCU or at my house which is right next to TCU. But who knows, maybe they are related.
P.S. I've already changed my phone to CDMA only to see if it would help but got no change. Plus I've already taken it into the Sprint store, and they said everything was fine with the phone and factory reset it and everything, but saw no problems because their building is outside of my tower radius, as a result the phone worked perfectly there.
Since Sprint and HTC don't officially acknowledge the problem with switching and staying connected to "weak" LTE signals on the Evo, do you think they will ever release a fix? I am frustrated with the horrible 3G speeds in Houston while being in locations with a LTE signal - I sporadically connect to 4G at work and home but it never lasts.
I really like the EVO 4G LTE and various roms like MeanROM, but I am about to give up on Sprint due to not being able to use my phone except for on wi-fi (3G speeds often at 0.15 Mbps or below, only improving in the early to late evening). If the radio was at least fixed to properly connect to LTE then I could at least better evaluate the situation before calling it quits, but as it is right now I have no hope of ever using LTE on a consistent basis. The only reason I stayed with Sprint in the first place was knowing that Networkvision would go live in July that would supposedly improve 3G speeds and enable LTE. 3G speeds have nearly been unusable during mid mornings/afternoons for over a year now and NetworkVision didn't do anything for me yet.
for what i pay im happy with sprint
and ive experienced 4G at some parts here in the Bronx and its pretty fast to me
maybe its just your area. if i would ever switch i would go prepaid
Its more of a sprint issue, I have to do the airplane trick on all the lte phones in the house and as far as I know the gs3 and iPhone 5 don't have handoff issues like the evo does
This issue was known of before the phone was even released. Sprint has tried to fix it, according to their updates atleast, obviously it hasn't happened. At this point only time will tell. I wouldn't worry about it too much, if your that mad with sprint, switch carriers.
What lte issuws
cm10ed 3VO
pbedard said:
What lte issuws
cm10ed 3VO
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1905007
Read this thread, it will explain pretty much everything there is, relating to LTE issues. It's been an on going problem since the phone was released. Trust me, no EVO LTE is exempt. The people that say they have no issues, haven't witnessed it first hand against another phone.
roids87 said:
I wouldn't worry about it too much, if your that mad with sprint, switch carriers.
Click to expand...
Click to collapse
Pretty much anyone with an EVO LTE signed away another two years, so leaving will cost $350 plus the cost of the next phone.
It seems to me advertising a phone as LTE, especially to the point of actually adding that to its name, and then delivering a phone with this defect should be grounds to cancel your contact, but not in the real world I guess.
It's no wonder Sprint and HTC won't acknowledge the problem. If they did they might open themselves up to costly damages.
Sent from my Nexus 7 using xda app-developers app
leebo said:
Pretty much anyone with an EVO LTE signed away another two years, so leaving will cost $350 plus the cost of the next phone.
It seems to me advertising a phone as LTE, especially to the point of actually adding that to its name, and then delivering a phone with this defect should be grounds to cancel your contact, but not in the real world I guess.
It's no wonder Sprint and HTC won't acknowledge the problem. If they did they might open themselves up to costly damages.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I'm not trying to be a ****, but if you did a little research, you would have known this phone was being released with LTE issues. It really just comes down to patience. Unfortunately, there are a few users that just can't grasp the concept of patience.
leebo said:
Pretty much anyone with an EVO LTE signed away another two years, so leaving will cost $350 plus the cost of the next phone.
It seems to me advertising a phone as LTE, especially to the point of actually adding that to its name, and then delivering a phone with this defect should be grounds to cancel your contact, but not in the real world I guess.
It's no wonder Sprint and HTC won't acknowledge the problem. If they did they might open themselves up to costly damages.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You can easily go I'm and have it swapped out for an SGS3...many have done it...
And I dunno where you guys get the whole "...sprint and HTC don't acknowledge the problem..." as they have said its being worked on many times already and its still an open issue in their system... So please drop the bs speak like they are acting like it isn't an issue...they may not be doing a good job fixing it, but they have done anything BUT act like its a non issue..
Sent from my EVO using Tapatalk 2
sgt. slaughter said:
You can easily go I'm and have it swapped out for an SGS3...many have done it...
And I dunno where you guys get the whole "...sprint and HTC don't acknowledge the problem..." as they have said its being worked on many times already and its still an open issue in their system... So please drop the bs speak like they are acting like it isn't an issue...they may not be doing a good job fixing it, but they have done anything BUT act like its a non issue..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Will they actually swap it out for me?
Sent from my EVO using xda app-developers app
roids87 said:
I'm not trying to be a ****, but if you did a little research, you would have known this phone was being released with LTE issues. It really just comes down to patience. Unfortunately, there are a few users that just can't grasp the concept of patience.
Click to expand...
Click to collapse
Well, since I bought my phone as a pre order, that would have been a bit difficult.
Not to be a ****, but I love when people think they know everybody's personal experience.
Sprint touted this phone as being an advanced LTE capable phone, and promised their network was just around the corner.
They then published a schedule stating that los Angeles would go live in September. After I bought it they changed to October. It's November. If not for xda, I still would not know LTE was even here yet.
My experience with AT&T does not leave me with much confidence Sprint would swap me out with a GN3, especially since I actually bought the thing from Wirefly.
Sent from my Nexus 7 using xda app-developers app
I preordered my Evo LTE and it was not well known at the time to have lte issues as no one even had the phone. And when it came out no LTE network went live until July. So how was I supposed to magically know to avoid this phone and wait 2 months for the Samsung s3?
Also Sprint isn't exactly acknowledging the lte issue, they certainly didn't do so when I called to complain. In fact all that has been offered so far is to exchange my phone for a refurb LTE which won't be any better and possibly worse. They weren't receptive to exchanging to a Samsung galaxy s3, they probably will only do so after a lot of effort and multiple exchanges of the evo for crappy refurbs. Even then I have no idea if the 4g network on Sprint is even worth the effort in my city as the evo doesn't give a proper representation of coverage.
Sent from my EVO using Tapatalk 2
DooneyInThaA said:
Will they actually swap it out for me?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Go to a corp store and explain the issue show them in store the sgs3 with signal and urs without it if need be or possible... It might take them replacing ur EVO once before they do the swap for sgs3 but I've seen many do it easily.
Sent from my EVO using Tapatalk 2
jrcbandit said:
I preordered my Evo LTE and it was not well known at the time to have lte issues as no one even had the phone. And when it came out no LTE network went live until July. So how was I supposed to magically know to avoid this phone and wait 2 months for the Samsung s3?
Also Sprint isn't exactly acknowledging the lte issue, they certainly didn't do so when I called to complain. In fact all that has been offered so far is to exchange my phone for a refurb LTE which won't be any better and possibly worse. They weren't receptive to exchanging to a Samsung galaxy s3, they probably will only do so after a lot of effort and multiple exchanges of the evo for crappy refurbs. Even then I have no idea if the 4g network on Sprint is even worth the effort in my city as the evo doesn't give a proper representation of coverage.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You called and spoke to an entry level CS rep.... You could call again and get them to tell you WiMAX rollout is going on still on your area...
It's documented on sprints side and many reps if they have a clue know exactly where to pull it up at stating such...
Sent from my EVO using Tapatalk 2
It seems in areas where LTE is rolled out and covers well, the transfer or handoff works somewhat well. In areas where LTE isn't completely rolled out, the handoff fails at times, hence the airplane mode switch seems to work. Sprint acknowledged an issue with the handoff in their own forums. I will say, with the newest CMX, I have less issues than with any sense base, for me anyway the handoff almost works every time from LTE to 3G. just my opinion
Sent from my EVO using xda app-developers app
I'll sell the phone if it becomes an issue for me. I wouldn't even give a second thought to it. Since i have no LTE for most likely a very long time I will probably have moved onto my next device. I know s4gru says October for the first LTE sites in MN but I suspect they are way behind target of that. I did the whole toggle wimax garbage for two years with my evo shift. While it was more to save battery than for signal issues I don't want to do that again. I want my phone to work as it should without having to toggle stupid switches. Every time you do that you have to wait for the switch to take place and any data connection that is happening seems to get dropped and you have to reload.
I highly doubt Sprint will ever officially confirm the existence of the flaw because they can very easily blame it on the network. Since LTE will not be fully rolled out for a very long time I have a feeling the EVO LTE will be long in its grave by the time they would have to admit anything.
I've talked to many Sprint reps and beyond 1st level. I haven't found any reps that state the problem is known. I've called HTC, they state there is no problem and offer to check the phone (w/ a fee if no issue is found). The Sprint reps various choices of BS are that it's the new network or different phones handle it differently due to signal optimizations for balanced loading. I go to Houston quite a bit in the evenings and weekends now and see the issue all the time since there is usually an S3 user with me as well. Unfortunately I can't go to the Sprint store while I am there, so I take it to my corp store where I bought the phone. They tell me to take it to the repair store (affiliate), repair store shrugs their shoulders says its maybe the new network, laughs, thinks I'm nuts, tells me to take it to the corp store to get it swapped, and.... well you get the picture.
The evo lte i had gets no 4g and 56k 3g speed all the time. Chicago has no 4g yet. I got a Samsung galaxy s3, and rocking lte all over Chicago. Sprint lies and htc ffffed up this phone and wont admit it. But at least I got both phones for free.
Sent from my SPH-L710 using xda premium
Your completely right. I'm in San Antonio and at first when lte was getting deployed I would get it sporadically, but now I get it constantly and its consistent.
Sent from my EVO using xda premium
You guys that don't have problems, hang on to those phones and don't touch that firmware as you don't want to mess up the special firmware that HTC sent to your phone with the issue fixed.
I've had the original Evo4G for 2 years and 4 months now. It has always been rooted and performs flawlessly and does everything I ask of it. When I saw the EvoLTE was coming out I really wanted one and I was/am eligible for an upgrade. I decided to wait a few months for the kinks to get worked out of the phone before getting one. Sprint offers the LTE for $99 presently and I'm tempted to grab one.
In the last few months I haven't been reading the EvoLTE forum but started reading everything a couple of days ago. I don't have a problem with the people who are critical of the LTE and are leaving it for a Samsung. The Evo4G is the best phone I've ever had and is the first HTC phone I've owned. As I said, it does everything I ask of it, is reliable, and I know everything about it.
My question to those who like their LTE's is this: Should I upgrade to the LTE?
I'm not willing to spend what it costs now for a Sprint SamsungSIII, $199-249 and have no idea if I'd like the phone if I did. I am concerned about owners here who tell of the LTE's Sense not working properly, of data problems, rebooting etc. I've never had 4G in my area and Sprint doesn't even have my area in AZ on the list of upcoming LTE service. I've paid that damn $10 monthly charge for 3G only which annoys me since I own a 4G phone that Sprint doesn't supply 4G service for. I can deal with continuing to pay the $10 for no 4g or LTE but I don't want to get rid of a phone that stays connected always, has a good download speed locally on 3g, and always works, for an EvoLTE that doesn't always work and continues to have problems.
So I guess I'm asking for encouragement to upgrade to the LTE. I'm not going to leave Sprint, the true unlimited Data is the most important feature they offer and I need the several Gigs of data each month that I continue to use. What do you owners have to say?
Thanks~
Get the EVOLTE My dad has an og Evo that I rooted and played with and the difference is just amazing. We compared side by side the stock roms and its night and day. Data speeds were better, apps launched much quicker, the camera took pictures faster and higher quality, and the list just goes on.
Don't listen to the naysayers on here, the new evo is awesome. There have been some LTE issues for some but I'm in the same boat as you with no LTE in the foreseeable future in my area.
Sent from my EVO using xda premium
this phone is dope.. put this phone next to the phone next to the og evo and u will see it smokes the og evo in every way.. i had the og evo.. the evo 3d and now the evo lte.. i never had 1 single problem with this phone.. its beast! :good:
I also had the original for over 2 years and it IS an awesome phone. That said, if you are in a good signal area, the lte will run circles around it. Very comfortable to use and fast. I'm on MeanRom with mine, rooted and s-off. 3g signal reception is a full 2 bars down from OG and like you, I'm not gonna get 4g anytime soon. If you never roam in areas where signal is down to 1 or 2 bars you'll do fine. If you go into areas like that and making calls or receiving data is important I would wait a while. Personally,I hunt in remote areas a lot. If I'm going for more than a day,I just switch back to the OG for the trip and switch back when home. Good luck with your choice......
Sent from my EVO using XDA
jdonmc1948 said:
I also had the original for over 2 years and it IS an awesome phone. That said, if you are in a good signal area, the lte will run circles around it. Very comfortable to use and fast. I'm on MeanRom with mine, rooted and s-off. 3g signal reception is a full 2 bars down from OG and like you, I'm not gonna get 4g anytime soon. If you never roam in areas where signal is down to 1 or 2 bars you'll do fine. If you go into areas like that and making calls or receiving data is important I would wait a while. Personally,I hunt in remote areas a lot. If I'm going for more than a day,I just switch back to the OG for the trip and switch back when home. Good luck with your choice......
Sent from my EVO using XDA
Click to expand...
Click to collapse
Honesty, my reception improved over my dads Evo... By a noticeable amount. We live in the boonies and also hunt a lot and he depends on me to get the calls on my phone because his phone doesnt even ring. It depends on where you live I guess.
Sent from my EVO using xda premium
as much as i like this phone id say check out the optimous g its a really nice phone overall already cracked. and just gonna be a matter of time before some roms start flooding on to it but thats just me i want it but my girlfriend wont trade me lol.
I would definitely say upgrade to the LTE. It's far better than the previous EVOs in every way, as others have mentioned. I'm one of those who will probably be switching to the GS3, but it's more for the experience of trying something different than what I'm used to over the last three years.
Thanks to all of you for your replies. I'm really leaning towards trying the LTE. My home is in a rural area outside the city and I have excellent 3G coverage. If I can have the same result with the LTE, root it, be able to operate on wireless, and have the "Hot Spot" as I do now on the OG 4G I'll be very happy indeed.
as much as i like this phone id say check out the optimous g its a really nice phone overall already cracked. and just gonna be a matter of time before some roms start flooding on to it but thats just me i want it but my girlfriend wont trade me lol.
Click to expand...
Click to collapse
I went to the Sprint website and looked at the Optimus. It looks sweet, my phone before the Evo4G was the LG Lotus. It was a great phone for it's era and never gave me any problems. I don't want to spend $199 for a phone at this time, the $99 for the LTE is in my price range.
Thanks for the suggestion, let us know how you like the Optimus if you get it.
If you want the evo is 99cent look for the tread that has the link.
Edit........
Here's the link
http://shop2.sprint.com/NASApp/onlinestore/Action/DisplayAisleLanding?ECID=vanity:99centoffer
Sent from my EVO using Tapatalk 2
smalldice said:
If you want the evo is 99cent look for the tread that has the link.
Edit........
Here's the link
http://shop2.sprint.com/NASApp/onlinestore/Action/DisplayAisleLanding?ECID=vanity:99centoffer
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I clicked on the link and it came up with: Access denied:
"You may be trying to access a private offer or shopping area on sprint.com. Please confirm that the link you entered is correct."
I'll look for a thread you mentioned, thanks!
smalldice said:
If you want the evo is 99cent look for the tread that has the link.
Edit........
Here's the link
http://shop2.sprint.com/NASApp/onlinestore/Action/DisplayAisleLanding?ECID=vanity:99centoffer
Click to expand...
Click to collapse
I placed the order using your link. It went through as I am a long time customer. The only odd thing was after placing the order it gave me a confirmation number which I used to check on "my order". The page that came up said, "This order must be manually processed" so I'm not sure what that means.
Do you know if anyone using that link has received their phone yet? People were placing orders around 10 days ago, they should have received their phones by now. Another person on the other forum wrote that he got the "Order must be processed manually" also, he hasn't posted again saying if his phone was shipped and was delivered.
thanks!
I haven't looked, but wasn't that special for black Friday? Or cyber Monday?
Sent from my EVO using xda premium
scottspa74 said:
I haven't looked, but wasn't that special for black Friday? Or cyber Monday?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
On the Private Store page it didn't say anything about Black Friday or it being Cyber Monday or anything special. I messed up because the discounts they give you end up with a $49 credit you can spend as you make the order. I didn't notice this until after making my order and then went back to read other posts on the other forum and a few people talked about using the $49 credit to order accessories. :laugh:
Oh well, if I get the phone for almost nothing I'll get over not spending the credit.
best,
DC
The manual thing is common for the Sprint private store. I got the evo on white for my wife it took like 4 days after the order was placed. I think it took a while because I ordered on Saturday night. She loves it. I score big points thanks to that website. She thinks I bought it at 200 bucks. I (it was free) just don't tell her.
Sent from my EVO using Tapatalk 2
Came from the OG EVO to the LTE recently and I love it. No complaints here
Sent using my HTC EVO LTE and a magic wand
Don't get the EVO LTE over the GS3. If and when you get LTE in your area, you will regret it.
Stick with the OG. Coworker is doing it and does just fine. Getting the ELTE is really just about ICS improvements and to be honest, there isn't that much if you happen to use custom ROMs on the OG. Plus, he gets WiMax where I'm stuck on 3G LOL (depends on your service area of course, but we have a WiMax tower across the street). I actually still use my OG at home with SWAG on it. Works great.
IF LTE is not going to be available before your next contract (2 years if you buy evo lte), then I would upgrade to the EVO LTE.
My main gripe is the LTE connection issues.... it's incredibly frustrating knowing there is 5-15 Mbit data speeds available... but to get them you really have to fight with the phone's software to access the LTE at times.
iamkoza said:
IF LTE is not going to be available before your next contract (2 years if you buy evo lte), then I would upgrade to the EVO LTE.
My main gripe is the LTE connection issues.... it's incredibly frustrating knowing there is 5-15 Mbit data speeds available... but to get them you really have to fight with the phone's software to access the LTE at times.
Click to expand...
Click to collapse
We never got 4G service in my area of Arizona. Sprint doesn't even list us on future areas for LTE service. Strange, we're a metropolitan area of over 1 million and never even got 4G. :crying:
It's safe to say there will not be LTE service in the next two years so the EvoLTE will be a good upgrade for me on 3G only.
thanks!
So this is what happened. I work for Sprint and my manager hooked me up with an early Christmas gift. I had the EVO 3D and there was a time with Sprint where if you had a 3D and it had a malfunction they would replace it for you for free via the Exchange program for a EVO 4G LTE because there was a shortage of EVO 3D's. So he did that for me and bam I had an EVO 4G LTE. When the update came out I downloaded it excitedly and immediately after the download my phone has been frozen up. It will work temporarily if I do a simpull and then freeze again shortly after. I have done hard resets and cache wipes and I booted into the boatloader and reflashed the stock RUU (The PJIMG whatever it is) and it still does not work so I had my technician exchange it for me again and she offered me an S III instead via the exchange but I told her I still wanted an EVO...
I've been with HTC since the HTC Hero and always loved it. Did I make a bad choice though? Should I have instead gone with the S III? What do yall think?
TL;DR I had some problems with JB and have to have my phone exchanged and my technician offered me an S3 but I told her I want an EVO again did I make a bad decision.
I don't think you made a bad decision. You obviously prefer ht over Samsung. The evo and the s3 Have pretty similar specs. As long as you don't start having issues with the new evo, you made the right decision.
Yeah I just guess now my tech has got me worried that this new phone is gonna be messed up too. But TBH I think that the issue didn't sit so much with the software itself but the fact that the phone was a refurbished device and obviously had issues before.
But I loved my new EVO in the short time I had it. I just see some people here are so adamant about wanting to swap their EVO's for the S3 by any means.
i've been with htc since the touch pro, then OG Evo, now EVO LTE... I really like the EVO LTE, It's fast and handles pretty much anything I throw at it.... the few bugs it has are just really annoying... I'm stock with latest OTA at the moment. The new OTA made LTE connectivity better, but it also introduced a few new bugs... the hardware is great, i'm just not crazy with the stock software...
If I could do it all over again, I probably would have tried the S3 instead of the EVO.... I had no idea the S3 would become as popular as it has...
MrSteez said:
So this is what happened. I work for Sprint and my manager hooked me up with an early Christmas gift. I had the EVO 3D and there was a time with Sprint where if you had a 3D and it had a malfunction they would replace it for you for free via the Exchange program for a EVO 4G LTE because there was a shortage of EVO 3D's. So he did that for me and bam I had an EVO 4G LTE. When the update came out I downloaded it excitedly and immediately after the download my phone has been frozen up. It will work temporarily if I do a simpull and then freeze again shortly after. I have done hard resets and cache wipes and I booted into the boatloader and reflashed the stock RUU (The PJIMG whatever it is) and it still does not work so I had my technician exchange it for me again and she offered me an S III instead via the exchange but I told her I still wanted an EVO...
I've been with HTC since the HTC Hero and always loved it. Did I make a bad choice though? Should I have instead gone with the S III? What do yall think?
TL;DR I had some problems with JB and have to have my phone exchanged and my technician offered me an S3 but I told her I want an EVO again did I make a bad decision.
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Sprint never offered the LTE for a malfunctioning 3D. If they did then I wouldn't have had to pay for mine after the 8th 3D stopped working and all they would offer me is an OG Evo or some garbage Samsung. This is one reason Sprint customer service is pure JUNK. The lies, the constant changes in policy, the rudeness, and favoritism. You liked the hero? The worst smartphone ever made? I almost got a flipphone after my experience with the 'hero.' Anyway, I would've went with the S3. Only because I'm sick of HTC and Sense.
Sent from my EVO using xda app-developers app
I agree about the exchange. Never is a device replaced that way. If they do you are lucky I guess. Evo got replaced with 3d or photon because with that flagship they really didn't have anything on the same level at the time. 3ds and Photons are normally switched for each other and if your lucky they will give the s2 or Galaxy Nexus. What I'm trying to say is no way does a normal customer off the street walk in with a 3d and exchange for a LTE. There are to many lower end devices with its specs to replace it with. You Boss really did bless you for Christmas! The onley other way I can figure is many Sprint has an exchange agreement with HTC.
Sent from my EVO using xda premium
iamkoza said:
i've been with htc since the touch pro, then OG Evo, now EVO LTE... I really like the EVO LTE, It's fast and handles pretty much anything I throw at it.... the few bugs it has are just really annoying... I'm stock with latest OTA at the moment. The new OTA made LTE connectivity better, but it also introduced a few new bugs... the hardware is great, i'm just not crazy with the stock software...
If I could do it all over again, I probably would have tried the S3 instead of the EVO.... I had no idea the S3 would become as popular as it has...
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So you're saying you would have gotten the SIII if you knew it would be so popular. what other people buy is what informs your preference? I really hope that's not what you're saying, because that's really sad and misguided, and kind of, well.... I just won't say.
from this PACevo
No you didn't make the wrong decision. Stick with the Evo 4G LTE. Remember YOU messed the phone up by whatever method you performed upgrading to JellyBean. Yes it has a few issues but what phone doesn't. My daughter has the SIII and I got to play around with it for a few hours. Im sorry but I still like the Evo better.
PS How did you not know the SIII was gonna be so popular? It was and still is the most widely advertised phone out there. And also you can't go by what is popular, just because it is popular doesn't make it a good phone by all means.
scottspa74 said:
So you're saying you would have gotten the SIII if you knew it would be so popular. what other people buy is what informs your preference? I really hope that's not what you're saying, because that's really sad and misguided, and kind of, well.... I just won't say.
from this PACevo
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Thanks for the snide comment. I'm sorry I didnt explain my point well enough. When you have two android phones that are almost identical spec-wise (EVO LTE & SIII) ... I'm going to want the one with a larger user base.... because generally speaking more users means more development for the device... since I do plan on rooting my phone eventually. If I am incorrect by stating this, then I apologize.
When I bought the EVO LTE launch day I compared it to the SIII and since they were so close spec-wise, I went with HTC because of my good past experience with HTC phones.
Delakit said:
Sprint never offered the LTE for a malfunctioning 3D. If they did then I wouldn't have had to pay for mine after the 8th 3D stopped working and all they would offer me is an OG Evo or some garbage Samsung. This is one reason Sprint customer service is pure JUNK. The lies, the constant changes in policy, the rudeness, and favoritism. You liked the hero? The worst smartphone ever made? I almost got a flipphone after my experience with the 'hero.' Anyway, I would've went with the S3. Only because I'm sick of HTC and Sense.
Sent from my EVO using xda app-developers app
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Someone sounds angry. And it wasn't a formal policy. Just something that could be done depending on the situation and if the evo 3d was in stock at the time of your issue. As well as if you were pleasant to the rep or a jerk...
Sent from my EVO using xda premium
Also the more popular device gets more accessories.
But i still like the Evo a lot.
Sent from my EVO using xda app-developers app
Best buy replaced my 3d with an lte for free :thumbup:
Nice try buddies.
Delakit said:
Sprint never offered the LTE for a malfunctioning 3D. If they did then I wouldn't have had to pay for mine after the 8th 3D stopped working and all they would offer me is an OG Evo or some garbage Samsung. This is one reason Sprint customer service is pure JUNK. The lies, the constant changes in policy, the rudeness, and favoritism. You liked the hero? The worst smartphone ever made? I almost got a flipphone after my experience with the 'hero.' Anyway, I would've went with the S3. Only because I'm sick of HTC and Sense.
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schmeggy929 said:
No you didn't make the wrong decision. Stick with the Evo 4G LTE. Remember YOU messed the phone up by whatever method you performed upgrading to JellyBean. Yes it has a few issues but what phone doesn't. My daughter has the SIII and I got to play around with it for a few hours. Im sorry but I still like the Evo better.
PS How did you not know the SIII was gonna be so popular? It was and still is the most widely advertised phone out there. And also you can't go by what is popular, just because it is popular doesn't make it a good phone by all means.
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So no offense to all of you but you're basically all wrong.... YES in November they did have that offer at our store because of an issue with the EVO 3D's and replacing them so they offered something comparable and since they can't go back to the first EVO they sent out an EVO 4G LTE to me. That's how I got my phone and that's how my manager got one as well. So it was a legitimate program. I work for Sprint okay so don't try to big league me here bro I think I know what I'm talking about.
And I have always been stock so my phone wasn't messed up by my own tweaking with it. I simply downloaded the OTA update on the 13th and it killed my phone. I wouldn't say that's my fault. But regardless the replacement is on its way so stop hating.
Stop turning my topic into self-loathing because you're not happy with the choices you made in your life...
.
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Not to gloat - just setting the record straight here. My local repair center exchanged my 3D for a LTE. I know it's not common, but it happens.
Just sayen.
I think you have the better phone. I much prefer the HTC build and the super lcd2 to the amoled screen on the Sammy.
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To the people saying that phones are never replaced with greater phones. I had my og evo and towards the eol of the phone they started replacing the phones for free for a 3d. No contract extension or anything. See mah thread here
I've had my Mogul replaced with an HTC Touch & my Touch for a Touch Diamond.
Even way back when, it was possible. My experience each time, was in-store
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Well I'm glad I have people here who agree with me and who also had pleasant replacement experiences. But hey I got my new EVO in and it's working great no issues so far I updated to JB at the store to make sure. ALL ACES HERE!!
People say the s3 is better because it has sold more more units. I dont get this because a evo lte is only on sprint, so of course it hasnt sold as many units as a phone on every carrier. Screen, build quality, and sense keeps the evo in my hands.
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