First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
my two cents
When you got the second sample and were still unhappy then it was masochistic to keep trying. You should have given up and ended the pain way before getting to the fifth device. Clearly it is not designed to the quality you require and most, if not all, of the samples were probably typical of the quality of everyone else's.
Crap is in the eye of the beholder. Many others, including myself, are not sensitive to the defects you point out. I don't care about an occasional reboot (which only happened in the first day for me), the light bleed, case cracking sounds, etc. Different people have different needs.
You were asking the support people to make the product right for you, which is probably impossible given that particular design. How do you expect them to behave? They certainly aren't going to say the nexus 10 is **** and they also can't say that you are wrong. The nexus 10 is not **** for most people and you are not wrong for wanting a particular level of quality.
To make a long story short you should walk away and spend your energy finding something better instead of banging your head against a lost cause.
+1 for "my two cents"
Well it took me forever to get a good one... Returns and repairs but its pretty good now.
Funny you praise the nexus 7 while cursing this one. I got 8 crap n7s in a row. Finding one without bleed and lifted screen is like finding a unicorn. The ones not plagued by screen issues are pretty cool... The same can be said for the n10.
Sent from my Nexus 4 using xda premium
boominski said:
First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
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Click to collapse
Cool story
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
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Click to collapse
It is possible @boominski is a troll. Just saying.
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Click to expand...
Click to collapse
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
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Click to collapse
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
I feel so sorry to the customer service handle your case.
Such customer shall be doing such job to learn the lesson.
Requesting 5 times changing was ridiculous. If 2nd change not fulfil your requirements. Stop continue and by just requested for full refund as it was known the thing never right nor matter how many times you change it.
It was great for your continue using back your satisfied iPad.
Think twice in future before repeating such hilarious attitude.
Idk, on one hand, if he really wanted the device, 5 tries at it doesn't seem too bad. On the other hand, if decent QC was actually existent, then so many replacements wouldn't have to be issued to find an "acceptable" device (for $400 I wouldn't deal with excessive screen bleed nor a creaky back either; luckily I have neither on my first device though).
So, it's either deal with the QC flaws on a $400 device, or annoy CS because of lack of QC. Maybe annoying them will actually make Google/Samsung do some better QC
As for the Apple part, I do agree it is kind of unnecessary. But then again if that's the tablet that works for him, then meh.
mchahn said:
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
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Not trolling at all. Actually reading this on my Nexus 7 rather than my iPad. Android is so far ahead of iOS it feels like a backward step to have to use it. Was going to sell the thing if the Nexus 10 turned out right. Such a shame since the N10 pisses all over the iPad in every respect. Apart from the defective screen, obviously. I can overlook the creaks (put it in a case) and the light bleed (don't watch films in the dark).I can even overlook the WiFi and reboot issues, but an uneven screen is a deal breaker. I use my tablets primarily for reading, so yellow patches are highly distracting. And as for the Play Store staff: I have come across some who have been extremely helpful, but I've also been repeatedly given wrong information, lied to and messed about. The customer service is genuinely appalling. As for just giving in: it took me three exchanges to get a decent iPad (uneven screen again), so am not inclined to throw in the towel. What would make me happy? A reasonably uniform screen. I'm not looking for perfection. I know these are mass produced consumer products. But equally I see no reason to spend £300 on something sub-standard. If Google don't want me returning things then they should get their quality control sorted out. And yes - writing this has been cathartic.
Good bye
Sent from my Nexus 10 using Tapatalk HD
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
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Click to collapse
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
styckx said:
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
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Which part of my post do you think is an exaggeration? The part where I said that I wasn't looking for perfection, could live with light bleed, wifi drop-outs and reboots, but drew the line at wanting a 'reasonably' even screen in terms of temperature and light distribution was a clue as to what I consider my 'goalposts' to be. My iPad isn't perfect: the screen is not 100% uniform and it has minor light bleed. My Nexus 7 isn't perfect: it has some light bleed, wifi drop-outs and the screen flicker issue. My Android phone isn't perfect: the screen is not 100% even. But are they acceptable? Yes. Because. even though consumer devices are not perfect, they are of a 'reasonable' quality.
That = 'goalposts'.
Why is that too hard for some people to understand?
Nothing in this world is perfection.
From all you write, you are finding for perfection but just not admit only.
Why life so hard? You can't be happy and satisfied forever as you are too towards for perfection. They is no such thing in this world!
this thing is sooo slugish and freezes after 4.2.2 update
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
The customer service representatives tell you to return it until you get one you are satisfied with. Not the other way around. They are quick to offer another RMA. I stopped after the second one had horrible light bleed because I didn't want to play THEIR game any more. I got a refund and got the hell out of the crappy RMA merry go round. I'm waiting to hear if they have fixed the quality control issues but sadly it still sounds like a crap shoot.
voodooevil said:
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
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Click to collapse
Really? for me after 4.2.2 I find the tablet is more responsiveness and battery life is improved - not sluggish at all. I have not had a reboot so far while using the tabet but did experience a few wifi drops (reconnected after a few seconds). Still trying to figure out where wifi drops happen as I'm running a Asus RT-N66U (with Tomato firmware).
I am running stock and lost root after the OTA upgrade. Have you tried a factory reset?
I genuinely can't believe that people see the need to RMA their N10 (or any device) due to the smallest things that they've found by specifically looking for them. Yes my N10 has light bleed and yes it did have problems with rebooting (before 4.2.2) but it doesn't bother me.
I would never use an LCD screen on full brightness in a dark room so will never notice the small amounts of light bleed it has. The reboots are a software issue that can be fixed by an update and are so infrequent that they are almost insignificant anyway. And a 'creaky back' definitely doesn't warrant getting the thing replaced; it's plastic so is bound to creak when you purposely flex it which you're not supposed to do.
Is anyone else shocked by the sheer number of people that will happily request multiple replacements because of the stupidest things and then wonder why the price increases or the customer service seems rushed? They've somehow got pay for all the testing, repackaging, restocking and reselling of these apparently 'defective' devices.
Related
EDIT: I have some new information. Check the following thread. http://forum.xda-developers.com/showthread.php?t=1439582
BELOW is the original Thread.
RETURN YOUR TF201!!!
I am. Granted I have not just the GPS issue, but BT/WiFi fail as well. But you guys know that ASUS released this device knowing full well that the GPS was not going to work and I can't imagine they didn't catch the BT issue prior to release too. The only way they missed the BT issue is if the BT issue is caused by whatever quick fix they used to solve the initial BT issues reported by a reviewer(s).
By acquiescing, you are telling ASUS and every other manufacturer that this behavior is okay. That when faced with a choice of scrapping a device in the manufacturing stage for a significant loss, or releasing it to the public and letting the cards fall where they may for less of a loss, that they should screw the consumer. Depending on the extent of the issues with the TF201, they would have had to replace the backs of all TF201s at the least, perhaps more. If everyone, or enough people return the device then you are sending a message that this is unacceptable. We Androids know that we aren't getting perfect Apple devices, but we don't accept such blatant insults. I am also going to be reporting this issue to the Better Business Bureau and I think you should as well. Their response to the GPS issue is nothing short of a case of bait and switch.
http://en.wikipedia.org/wiki/Bait-and-switch said:
Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.
The goal of the bait-and-switch is to persuade buyers to purchase the substitute goods as a means of avoiding disappointment over not getting the bait, or as a way to recover sunk costs expended to try to obtain the bait. It suggests that the seller will not show the original product or service advertised but instead will demonstrate a more expensive product or a similar product with a higher margin.
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Without internal documents I can't truly prove that they intentionally sold a flawed TF201 with the intent to recover costs incurred before the problem was identified. But one of two things happened.
1. They caught the issue and upon determining it to be unfixable they released the device anyway to recoup whatever costs they could.
2. They are so stupid, which is possible because they released and ALL-ALUMINUM back in the first place, that their testing methods failed to catch the fact the GPS was so **** that even standing in the middle of a road with no obstructions it can take FOREVER to find your location. Until the fix to download GPS coordinates over WiFi, in a week of delivering pizzas the tablet never managed to figure out that Las Vegas wasn't Toronto.
I favor the first possibility because as bad as GPS is for me, I can't see it being possible that they didn't catch it.
For now I am back to my TF101 which works flawlessly for my uses.
EDIT: Now I've gotten my valid raging out of the way. I admit that were I only victim to the GPS issue, I would probably keep the tablet. But I still urge those of you keeping your tablets to file a report with the Better Business Bureau over ASUS' handling of the GPS issue. They advertised a feature and now they simply act as if it never happened and have offered nothing as recompense.
cool post bro..but sorry I can't care less about the GPS and I love prime so no way I'll return it
magicpork said:
cool post bro..but sorry I can't care less about the GPS and I love prime so no way I'll return it
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Click to collapse
You sir, are part of the problem. I don't care about GPS either. It's the principal of the matter and the precedent it sets. Your 500+ dollars is 500 reasons for ASUS and the next company that has a choice to release a knowingly broken device because people like you will just accept the lubed up rod they have for you.
I am giving ASUS a chance to send me a replacement unit. If they send me one and it doesn't have the BT/WiFi issue my faith will be restored and I will not report them to the BBB and any tech blog/news site that will listen to the story and read/post the correspondence between ASUS and myself. I like my TF101. I want ASUS to make this right
What exactly does this have to do with the future of Android? I can see your point (sort of), but this is a technology issue and has nothing to do with Android. Companies, regardless of their operating system, have done this sort of thing for years. I'm not saying that it's right, but it has nothing to do with the future of Android or any other operating system. Yes, Asus probably should have held this product a little longer for more tests, but they did release the first quad-core device running ICS to the world. It has a few minor defects, but those are to be expected for the first run of products like this. I say, if you're so upset, do the only thing that you can do as a consumer...don't purchase the product. That tells the company that YOU are not happy with it. Posting in a forum like this saying that we need to return a device because you're not happy with it is kind of pointless. Just take it back and get something else.
WasabiWa83 said:
What exactly does this have to do with the future of Android? I can see your point (sort of), but this is a technology issue and has nothing to do with Android. Companies, regardless of their operating system, have done this sort of thing for years. I'm not saying that it's right, but it has nothing to do with the future of Android or any other operating system. Yes, Asus probably should have held this product a little longer for more tests, but they did release the first quad-core device running ICS to the world. It has a few minor defects, but those are to be expected for the first run of products like this. I say, if you're so upset, do the only thing that you can do as a consumer...don't purchase the product. That tells the company that YOU are not happy with it. Posting in a forum like this saying that we need to return a device because you're not happy with it is kind of pointless. Just take it back and get something else.
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Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
My hands are itching to type "TL;DR", but unfortunately, I have in fact read all of the thread.
From where I'm sitting (Prime is in preorder, getting it this week), you're a frustrated user, venting your frustration the wrong way.
What did you expect when you created this topic? Did you think people would agree with you en-masse, and send their devices (which many people have been waiting a long time for) back straight away?
The reason I'm asking this question is that I think you didn't stop to think about it. If the product doesn't do what it's advertised to do, you're entitled to return it. If you feel you need to share your experience with the world, you can write a review. Be it to "protect" others, or simply express your outrage, a well written review gives everyone (you, others and the manufacturer) a chance to see your point more clearly.
Thus, I advise you to refrain from going on about this in here and write a comprehensive review, noting both the pro's and the cons. Then let other people decide what they do, instead of telling them what they should.
setite said:
Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
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Click to collapse
Instead of your iPhone 3G 'imagination', why not look at antennagate.... and as seen then, no one gave a damn (as seen by sales figures) even when it was a critical component, GSM being disrupted due to poor signal and even so Apple claimed that you were 'holding it wrong'. Asus has done no such thing, that imo already raises it far above Apple.
As for first-gen, I agree with the way Angelusz uses it because after all, this is the first Tegra 3 device, fullstop. There have to be kinks to be ironed out and all with a new SoC and there's no device before it using Tegra 3 so the usage is perfectly valid.
No...........
Sent from my SGH-I997 using xda premium
pandaball said:
Instead of your iPhone 3G 'imagination', why not look at antennagate.... and as seen then, no one gave a damn (as seen by sales figures) even when it was a critical component, GSM being disrupted due to poor signal and even so Apple claimed that you were 'holding it wrong'. Asus has done no such thing, that imo already raises it far above Apple.
As for first-gen, I agree with the way Angelusz uses it because after all, this is the first Tegra 3 device, fullstop. There have to be kinks to be ironed out and all with a new SoC and there's no device before it using Tegra 3 so the usage is perfectly valid.
Click to expand...
Click to collapse
However, if they 3 days after that released a iPhone 4F(ix) then everyone would..
Unfortunantly many of us are unable to return our devices due to Retail return policies for tablets. I could get mine exchanged but that gets me nowhere.
They are getting mine back too.
I was willing to overlook GPS, but then Wifi turned sour and as a kick in the balls,
asus has announced a new tablet by advertising it as "an improved TF201".
Well Asus, funk that! You lost me!
That we're bringing up Apple devices is interesting, considering that the TF201 has better Wi-Fi performance than the original Wi-Fi iPad according to tests by a user here - Apple, too, made a device with an aluminium back (and the little window doesn't seem to have made much of a difference). How's that iPad's GPS reception? Oh, Apple doesn't put them in Wi-Fi iPads at all. Of course, the original iPad benefited from not having a previous, plastic device to compare it to, but there were still a lot of complaints:
As of late Monday, the thread titled "Weak wifi" led all others with more than 130 messages, and nearly 13,000 views.
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http://www.computerworld.com/s/article/9174858/Wi_Fi_issues_dominate_iPad_user_complaints
So Apple made the same decision as Asus, didn't even give the option of GPS, got a lot of complaints, and... the iPad was a massive success. Apple devices, eh?
I do think that it was a bad idea for Asus to announce the TF700T now though. It's going to affect sales of the current device. It would have been better to wait until the end of Q1.
I think this young man makes a great point. Some of you have no use for GPS, I understand, but some of us that spends 500 would like to get our money worth. That means things should work as advertise. It is a bait and switch really. I'm not pissed that Asus came out with a new tablet, I'm pissed that my tablet is compromised and they're not doing anything about it. I can't take mine back because they don't refund. If you let these company do that, they'll continue to do that next time. Rush to release a product and hope that they can update it later, or if they can't, release a new model and let the customers suffer. Also, the hardware and the OS are almost synonymous, if you got a bad device, people will perceive the OS as bad as well. I know this is going to turn many people to getting an ipad even.
Now just as a devils advocate: is anyones gps COMPLETELY NON FUNCTIONING? I don't wanna hear weak, not good, sometimes, NON FUNCTIONING. If it is, you can get it replaced through RMA. Is it working at all? Then Asus didn't lie or make something up that wasn't true. I'm trying to think about this like a lawyer. Since the gps chip is functioning, it does get a signal and can handle most location acquisition tasks. I understand its not a Garmin but there was never a promise of this. GPS was a listed spec. It never made any claims as to its ability as a gps. This is where I see a problem with the Bait and Switch Argument.
Also, if everyones so damn smart here, then why didn't anyone think that the aluminum backing would have problems with signals? I think people are just a little mad maybe because they're so brilliant that overlooked something that everyone already knew would be a "problem"
In a week, my GPS has found exactly one satellite, promptly lost it and never did locate me. Left it in the car all day in a parking lot to see if it could sort itself out, all it did was drain the battery. Willing to look past it however, for the dock and battery life, and otherwise it was satisfactory (haven't tried BT/wifi yet, though, might be a deal killer)
Last night's ICS update gave me banding and market won't finish downloading anything, even post-wipe. Obviously fixable via software, but nonetheless the experience continues to fade. Plus, it's almost a doorstop while I have to sideload everything. Even my hacked-to-death Pandigital novel that I got at Kohls with some socks and 30% discount coupon is more stable than this.
There is no way that this product was conceived solely to make high schoolers pee themselves over frame rates on XDA. Businesses are going to begin equipping employees en masse with tablets of some sort, and thus far this was Android's best shot at heading off Apple, because it is a familiar form factor that Apple doesn't yet offer. I am in a role where I get to have some input on this issue for my Fortune 500 company, and I simply can't imagine showing this mess to the IT stakeholders like I had originally hoped. Keeping mine for now, but I see the OP's point of this being a strike against Android for enterprise, which is where the money has barely been tapped.
setite said:
Yea in my rage I forgot to get to my central point. I refer to what these kind of events do to the future of Android. Imagine where the iPhone would be if the iPhone 3G had an identical issue. Imagine all those happy iPhone 2G users selling their iPhone, and going home with a shiny new iPhone 3G only to find out that the GPS didn't work and that they couldn't browse the internet if they were playing music to a set of BT headphones or to some BT setup routed through their home/car stereo. Then if Apple decided to say that it's a phone, not a personal navigation device. Then they announced a new phone 2 weeks later and just released the iPhone 3Gs with the problems solved.. 3 or 4 months later.
Apple would likely have not survived such a fiasco since Apple is built on the premise of things just working and of having a superior end to end service. I blame ASUS for this problem. But the masses, the ones who go to Best Buy and buy a random tablet, would return this and from then on they would think Android was a bad platform. They would likely never learn that it was just the particular device that is bad. These kinds of things can't be allowed to happen if Android is to remain a viable alternative. The issues with this tablet are not your regular first run issues. First run issues are usually few and minor. GPS is all but useless, and for me and many others bluetooth is also useless. Is ASUS going to throw up their hands in another few weeks and say that this is not a dedicated MP3 player and take bluetooth off the spec sheet? If ASUS doesn't find me a tablet with working bluetooth I will be returning it. The point is that if the rest of you just accept the GPS problem, and the BT problem if you have it just because you don't use those features you are going to have the problem with the next device and the next one, or similar ones.
Last. STOP CALLING THIS A FRIGGIN EARLY ADOPTER OR FIRST GEN DEVICE. This is the TF201. The 2 differentiates it from the TF101. This device brings changes to the TF101. It is not an entirely new device.
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Click to collapse
this did happen with the iphone 4 and the botched antenna. apple just gave out free bumpers and they're doing fine
Mithent said:
That we're bringing up Apple devices is interesting, considering that the TF201 has better Wi-Fi performance than the original Wi-Fi iPad according to tests by a user here - Apple, too, made a device with an aluminium back (and the little window doesn't seem to have made much of a difference). How's that iPad's GPS reception? Oh, Apple doesn't put them in Wi-Fi iPads at all. Of course, the original iPad benefited from not having a previous, plastic device to compare it to, but there were still a lot of complaints:
http://www.computerworld.com/s/article/9174858/Wi_Fi_issues_dominate_iPad_user_complaints
So Apple made the same decision as Asus, didn't even give the option of GPS, got a lot of complaints, and... the iPad was a massive success. Apple devices, eh?
I do think that it was a bad idea for Asus to announce the TF700T now though. It's going to affect sales of the current device. It would have been better to wait until the end of Q1.
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Thx man finally someone who thinks. Was just about to suggest to the thread started to get an ipad. You wont get a better product but marketing makes you believe that everythings fine.
TF700T? I dont see why I should pay another 100-150$ to have some more pixels that i only see when i hold the device 1cm before my eye.
Also the plastic thing on top looks bad.
blah blah blah blah "I'm miserable, so you should be miserable too."
If you're unhappy about how ASUS has handled the situation, then go ahead and go to the BBB...call ASUS....Call the retailer you bought it from. Complaining about it on a forum isn't going to do anything but allow you to vent. After that, it just turns into crying and whining. Sitting here day after day after day complaining about the same thing isn't going to fix a damn thing. If you're that upset about it....do something worthwhile about it.
Believe it or not, some people are not having BT/WiFi issues. I'm not. I really like my Prime....and frankly, I don't want to send it in just to wait for something else that may or may not be coming out in a couple months and may or may not be any better. Maybe they're rushing the next one out as well and it'll have it's own slew of problems. So please, stop telling me if I should be happy with my Prime or not and what I should do with it just because you are having problems.
It's not going to destroy Android. It's not going to hurt Android. If anything, It'll hurt ASUS.
clouds5 said:
Thx man finally someone who thinks. Was just about to suggest to the thread started to get an ipad. You wont get a better product but marketing makes you believe that everythings fine.
TF700T? I dont see why I should pay another 100-150$ to have some more pixels that i only see when i hold the device 1cm before my eye.
Also the plastic thing on top looks bad.
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Click to collapse
+10000000000000000000000000000
Cant wait til the trolls are gone
Sent from my Transformer Prime TF201 using xda premium
HuskerWebhead said:
blah blah blah blah "I'm miserable, so you should be miserable too."
If you're unhappy about how ASUS has handled the situation, then go ahead and go to the BBB...call ASUS....Call the retailer you bought it from. Complaining about it on a forum isn't going to do anything but allow you to vent. After that, it just turns into crying and whining. Sitting here day after day after day complaining about the same thing isn't going to fix a damn thing. If you're that upset about it....do something worthwhile about it.
Believe it or not, some people are not having BT/WiFi issues. I'm not. I really like my Prime....and frankly, I don't want to send it in just to wait for something else that may or may not be coming out in a couple months and may or may not be any better. Maybe they're rushing the next one out as well and it'll have it's own slew of problems. So please, stop telling me if I should be happy with my Prime or not and what I should do with it just because you are having problems.
It's not going to destroy Android. It's not going to hurt Android. If anything, It'll hurt ASUS.
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Click to collapse
'VALUE THE FUTURE OF ANDROID' is like saying returning your Prime will save the world lol. I'm with this guy, if you don't like it call the BBB, Asus, and your retailer and make them take it back but you're *****ing at the wrong people. Even though I've had to RMA mine for screen bleed, I'm still highly impressed with Prime
Here's a "useless" post from me: I regrettably returned my Prime today to OD. I was having questionable wifi performance on my Prime. I'm a PC/Network tech that has everything I own tweaked to perfection, including my router. It's the RT-N16 (Asus). 7' away, signal dropped from 20Mbps down to 11Mbps. With Bluetooth on, it dropped to 325Kbps. The serial # started with B___ (I think BCKOS?) I don't have it in front of me, but it's the older hardware version. Anyway, so I had it boxed up two days ago, but unboxed it last night, as I really didn't want to return it. I figured since I had done a hard reset, that MAYBE it would magically fix itself. However, I spent a few hours browsing XDA, and testing the prime as much as I could and still ended up boxing it back up and shipping it out today. Looking around at other options, as I need something for work, I honestly don't want anything else. I want my Prime back... Just... Working.
My buddy is also looking for a tablet, and before I decided to return mine, he was about to purchase one. I called him yesterday and just told him to hold off.. It IS the best tablet out there, but the few quirks just need fixed before it's something I can recommend.
Issues I had with mine:
1. GPS was horrible (never flexed tablet to see if it'd fix it)
2. Wifi at close range worked good, anything more than 5' dropped considerably
3. With Bluetooth on & connected to headset would bring Wifi speeds to a crawl
4. Browser would hang on loading pages, and wouldn't allow scrolling, often times would state that "browser is unresponsive" and ask if i wanted to wait or close
5. Background formatting was a hassle. Nothing ever fit right (unless i followed some 3rd party tweaks)
6. Updates for Camera/GPS never did anything or improved anything.
7. Tegra 3 Optimized games would hang. Often times screen would go haywire or would open & close instantly without loading the game.
Ultimately, it came down to this: I honestly think that the OP was correct that the pins are the main culprit. I don't think it's something that can be fixed via a software update. Also, I am pretty upset that Asus is making the customer pay for shipping. It is their fault these tablets are having these problems, not the customer. I have always been a fan of Asus, and I'm not going to say that the problems with this tablet are going to make me never purchase another Asus product again.. I mean, look at their history with mainboards & video cards.. Some have issues, but you all know that if you were going to put your trust into either of those products, Asus would be something you would feel comfortable recommending.
I don't feel that we should say "poor Asus" and stroke their ego. I think us, as consumers should stand our ground and demand free shipping to the repair facility for a mistake they made. Just as they'd expect you to pay if you broke it and needed it fixed. They broke it, they fix it. Pretty plain and simple. Anyway, good luck to everyone here. I will be closely monitoring this forum, as I really want the issues resolved quickly.. I can't wait to have that beast in my arms again.
Unfortunately I'm in the same boat. Mine is going back this weekend. I gave it two weeks, but random browser freezes, minor light bleed, game crashes, gps, low wifi power, and all the rest add up to a poor user experience. Make your opinion known with your wallet.
briderx said:
My buddy is also looking for a tablet, and before I decided to return mine, he was about to purchase one. I called him yesterday and just told him to hold off..
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Click to collapse
If the pogo pins turn out to be the reason for different wireless performance between Prime's, Asus is going to have to come clean like they did with GPS. They can either do it actively (mea culpa) or passively (change the design on future units). If they take the latter path someone here on XDA will figure it out. Regardless, this seems potentially too big to ignore so hopefully there will be some sort of communication and/or design change. Once either occurs people can buy/re-buy with confidence. An uglier route would be for Asus to continue to produce low volumes of Prime's as-is to save face until the TF700's are available. It's obviously not a customer-centric approach but recoups their investment in the Prime and maintains a revenue stream in the short-term. Although the returns have to be killing them from a profitability perspective.
I've been accused of being a conspiracy theorist so I never mentioned this before. But if you watch this official Asus video from CES, their rep makes a big deal at the beginning about the Prime being sold alongside the TF700. Later in the video when talking about the TF700's back cover design he twice mentions the Prime in the past tense saying "had" and "did have." Don't shoot the messenger.
Kobald said:
After that, I might re-consider my position.
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Click to collapse
You guys that are taking such a "the Prime's great" stance might want to be a little less confident in your positions. There are issues large and small that affect more than just a handful of devices. Some of the people that have provided commentary on the more serious wireless issues have been h/w engineers and what’s been discussed can’t be fixed with a Band Aid. This isn't just a case of "fanboys" vs. "haters" like you typically see in most forums.
With today's discussion on the pogo pin choice for connecting the Wi-Fi chip to its antennas, there's some serious questions that need to be answered. As all these issues keep accumulating, keep in the back of your mind Asus announced a new device with identical features to the Prime less than three weeks after it was released. They may co-exist peacefully for a long time or Asus could pull the Prime (or put a non-HD display on the TF700 and call it the TF600) soon after it's released as a way of addressing the Prime's shortcomings. With the amount of returns, RMA’s for repair, and scarcity which points to manufacturing issues, what profit their making is quickly evaporating. And no company continues to produce a product they don't make money on. If they do pull or replace the Prime, many will remember those that staunchly supported the Prime when logic dictates there's something very troubling about how it’s come to market.
BarryH_GEG said:
And no company continues to produce a product they don't make money on. If they do pull or replace the Prime, many will remember those that staunchly supported the Prime when logic dictates there's something very troubling about how it’s come to market.
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Click to collapse
There you go, putting Asus on the spot again. There is NO WAY they released this tablet without knowing about the GPS, WiFi, WiFi+BT issues. They knew about all of it, but their analysts computed that selling it "as is" would be more profitable than recalling it and fixing it.
For 99% of us, we are happy with screen bleed, bad WiFi range, no GPS, screen colors bad, chargers that fall apart, no BT with Wifi, dead pixels and random reboots. Those issues are non-issues, we love our Primes unconditionally.
Go troll someplace else.
Kobald said:
For 99% of us, we are happy with screen bleed, bad WiFi range, no GPS, screen colors bad, chargers that fall apart, no BT with Wifi, dead pixels and random reboots. Those issues are non-issues, we love our Primes unconditionally.
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Click to collapse
If you're being facetious, that's hysterical.
Go troll someplace else.
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If you're being serious, those are big words for someone with a whopping 19 posts, all in this forum, and all this month.
Maybe.
I'm almost 1-for-2 thanks for posts though.
Kobald said:
Maybe.
I'm almost 1-for-1 thanks for posts though.
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Click to collapse
Not a difficult strategy to accumulate "thanks." Demandarin's gotten hundreds that way in a few weeks. Simply jump in to any thread that has an even slightly negative slant and unleash a torrent of positive adjectives. That way, those that are blinded by love for their Prime's will in unison give you tons of thanks for contributing nothing of substance to the discussion. Keep up the good work. You should be at a 100 thanks in no time if that's what you're aiming for.
BarryH_GEG said:
Not a difficult strategy to accumulate "thanks." Demandarin's gotten hundreds that way in a few weeks. Simply jump in to any thread that has an even slightly negative slant and unleash a torrent of positive adjectives. That way, those that are blinded by love for their Prime's will in unison give you tons of thanks for contributing nothing of substance to the discussion. Keep up the good work. You should be at a 100 thanks in no time if that's what you're aiming for.
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Click to collapse
Not my goal Barry, I just try to point out the obvious. I actually agree with most of your posts and have sent you Thanks.
I haven't been around long, but Asus really screwed the pooch on TFP. But for some unknown reason, some people act like TFP is a dear family member and defend it way beyond reason.
Kobald said:
Not my goal Barry, I just try to point out the obvious. I actually agree with most of your posts and have sent you Thanks.
I haven't been around long, but Asus really screwed the pooch on TFP. But for some unknown reason, some people act like TFP is a dear family member and defend it way beyond reason.
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Well shoot, you were being facetious. I love wicked humor.
Kobald said:
Cool starry bra.
This morning I woke up, took a shower and went to work. Then I went to lunch.
Fact is, NOBODY CARES WHAT YOU DID!!!!
My TFP has screen bleed, bad WiFi, WiFi/BT issues, no GPS and creaky screen. I don't ask for advice or sympathy. I suck it up and deal with it, knowing that my TFP is the most awesome tablet ever designed.
Good luck with your A700, iPad3, whatever when it comes out. But for the next 2 weeks or so, my TFP will smoke the specs of your next device.
After that, I might re-consider my position.
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Click to collapse
I'm not trying to be a jerk here, but if you were talking to me (OP), look at my post:
briderx said:
I will be closely monitoring this forum, as I really want the issues resolved quickly.. I can't wait to have that beast in my arms again.
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Click to collapse
Meaning: I loved my Prime.. No question, hands down it was awesome. Unfortunately for me, using this for business (as I also stated in OP) wasn't an option. And, again, as I stated above, I will be repurchasing it. Just, after the issues that I have with it are fixed. I didn't complain and ask for opinions either.. I formulated my own and acted on my opinion well before posting this.
What's the point of a forum, if you can only post good things about a product? I don't have to agree with your statements, nor do you have to agree with mine.. Both are acceptable! I say, by all means man, if it works for you, keep it! I would too if I didn't have to rely on adequate wifi, or the occasional GPS lock. I was fine with the games crashing.. I didn't want it for games. But all the problems added up to something I feel would ultimately be useless for me to utilize.
If you weren't talking to me, disregard all the above
I get 10 meg down approx 30-35 feet away through 4 walls. The same or better tests than I get with my other devices.
I used to be able to lock GPS still, but not moving, after a pinch near the GPS connector I can lock fine while going 70mph.
No crashes.
No screen bleed.
No color issues or bright spots.
No force closing apps so far.
Dock connects solidly and works great.
Sucks to be y`all.
Yeah, my screen was perfect.. The light bleed was next to zero.. Nothing more than any other devices I own. I also had no dead pixels. Upon upgrading to ICS (did it within the first 5 hours owning it) I had I think 2 random reboots, that was the first day I owned it. Didn't have any after that. I didn't want to pinch the screen, because I was scared of denting it or breaking it, and knowing my luck, it would have happened moments before returning it . I contemplated picking up a newer serial # one, but while in OD, they didn't have any in stock.. I was hoping maybe they had one on display that I could have checked to see if performance was better (browser/wifi) and then just grab another. I posted my serial # above to also let people know, that I was evidently in the group with "older hardware". So, my experiences may have been a bit limited.. I feel naked without mine now
Edit: Kids also keep asking me to get it back because I purchased a few of the Bearenstain Bears books, as well as some free books for kids on the kindle marketplace.. Probably the one thing I miss most. Ha.
Not that it matter or you care, but I have the BC serial that is "older hardware."
Gary posted a possible fix of manually reverting back to HC, changing some setting to what appears to be "normal" and then re-updating to ICS. I didn't touch a thing before upgrading to ICS, but I know some of you got yours before ICS was out.
redpoint13 said:
Not that it matter or you care, but I have the BC serial that is "older hardware."
Gary posted a possible fix of manually reverting back to HC, changing some setting to what appears to be "normal" and then re-updating to ICS. I didn't touch a thing before upgrading to ICS, but I know some of you got yours before ICS was out.
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Click to collapse
What's it supposed to do? I'm curious.. It'd be nice if it fixed some of the app lockups i experienced & the browser sluggishness.. I did mention above, that I did do a factory reset (not manual downgrade then re-upgrade like you posted) hoping maybe that'd fix some of it..
briderx said:
What's it supposed to do? I'm curious.. It'd be nice if it fixed some of the app lockups i experienced & the browser sluggishness.. I did mention above, that I did do a factory reset (not manual downgrade then re-upgrade like you posted) hoping maybe that'd fix some of it..
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Click to collapse
He did not mention what the cuplrit was, but I think it was in reference to the random crashing.
redpoint13 said:
I get 10 meg down approx 30-35 feet away through 4 walls. The same or better tests than I get with my other devices.
I used to be able to lock GPS still, but not moving, after a pinch near the GPS connector I can lock fine while going 70mph.
No crashes.
No screen bleed.
No color issues or bright spots.
No force closing apps so far.
Dock connects solidly and works great.
Sucks to be y`all.
Click to expand...
Click to collapse
Trust me, this won't last. You'll notice some form or fashion of screen defects in a couple of weeks, just in time for your policy to have expired for a return/exchange... in which case you will be forced to ship it off to ASUS.
That will be the cost of your smug sense of self-worth.
I don't believe in a "perfect" TFP, because that would be less likely than seeing a Double-Rainbow, all the way.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Reignzone said:
Trust me, this won't last. You'll notice some form or fashion of screen defects in a couple of weeks, just in time for your policy to have expired for a return/exchange... in which case you will be forced to ship it off to ASUS.
That will be the cost of your smug sense of self-worth.
I don't believe in a "perfect" TFP, because that would be less likely than seeing a Double-Rainbow, all the way.
Sent from my Transformer Prime TF201 using Xparent Cyan Tapatalk
Click to expand...
Click to collapse
Yes of course, I'll trust the random guy on a forum. I won't consider the multiple friends with them who don't have issues. When a hundred people on a forum complain that means every tablet is bunk.
And by the way, every rainbow is a double rainbow, look a little harder next time.
redpoint13 said:
Yes of course, I'll trust the random guy on a forum. I won't consider the multiple friends with them who don't have issues. When a hundred people on a forum complain that means every tablet is bunk.
And by the way, every rainbow is a double rainbow, look a little harder next time.
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Yeah, but is it all the way across the sky?
briderx said:
Yeah, but is it all the way across the sky?
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Click to collapse
It's always the same as the main rainbow, just dimmer and the colors are flipped. I have seen plenty, along with a triple rainbow across the whole sky outside of redrocks in I believe 2008.
I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Click to collapse
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Click to collapse
Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
Click to expand...
Click to collapse
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
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Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
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Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
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Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.
The purpose of this poll is to shed some light on how many XDA members have problems with their units and how many do not. I don't care how many old similar threads there were in the past. After 2 months on the market, I and others, would like to see what owners think of their Prime and it's advertised features.
This thread is not meant to flame Asus or the TF201.
A simple yes, no or undecided will suffice.
Before voting please take the time to properly try out your Prime with Android 4.0(ICS) installed.
*** Mods. PLEASE don't close this poll. I am on my 5th Prime and I need to get a current idea of how many XDA owners have a good Prime. So that I and others can make an informed decision wether or not to continue playing Russian Roulette in hopes of getting a good Prime or just give up and move on. Thank You***
Yes, I am.
It's almost like a trick question.
Am I satisfied with my Prime? Yes.
Am I satisfied with its properly functioning features? Yes.
Are all its features properly functioning? No.
Therefore, personally, I'd say yes, I'm satisfied with it and its advertised functions; albeit one of those advertised functions does not work. I love it and wouldn't want a 300t or 700t if their ugly arses were out today.
More "professionally," (speaking for the general masses) of course not. How could I be? Screen bleed, dead pixels, possibly incomplete circuit boards: these things are easily someone's fault other than ASUS's (apart from lacking QC), as in whoever manufactured/supplied the screens and boards. But how these things are put together and tested is all their business, and many units are put together lacking advertised features altogether or showing HUGE variations of issues if they're not lacking, and being shipped without apparently ever even being turned on to have a glance at the bootscreen. And of course they wouldn't test every single device, but if they tested any proper number of devices per batch, they would have seen every issue (probably did) and should have stopped.
WoW!! 5 to 1 so far. I guess my local Bestbuy and Gamestop received a bad batch. If the majority continues to vote in favor of being completely satisfied with the TF201 and all of it's advertised features by a large margin, then Asus has done their job and it would be hard to argue otherwise.
buxtahuda said:
It's almost like a trick question.
Am I satisfied with my Prime? Yes.
Am I satisfied with its properly functioning features? Yes.
Are all its features properly functioning? No.
Therefore, personally, I'd say yes, I'm satisfied with it and its advertised functions; albeit one of those advertised functions does not work. I love it and wouldn't want a 300t or 700t if their ugly arses were out today.
More "professionally," (speaking for the general masses) of course not. How could I be? Screen bleed, dead pixels, possibly incomplete circuit boards: these things are easily someone's fault other than ASUS's (apart from lacking QC), as in whoever manufactured/supplied the screens and boards. But how these things are put together and tested is all their business, and many units are put together lacking advertised features altogether or showing HUGE variations of issues if they're not lacking, and being shipped without apparently ever even being turned on to have a glance at the bootscreen. And of course they wouldn't test every single device, but if they tested any proper number of devices per batch, they would have seen every issue (probably did) and should have stopped.
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Well said. I respect your opinion and your vote.
Now that I have a Prime where everything works (as posted, within the advertised functions), I love mine. It's fast, well-built, has an excellent screen, and I can read the damn thing in direct sunlight (which was what excited me the most about the Prime).
So, I'm quite satisfied.
skygunner27 said:
WoW!! 5 to 1 so far. I guess my local Bestbuy and Gamestop received a bad batch. If the majority continues to vote in favor of being completely satisfied with the TF201 and all of it's advertised features by a large margin, then Asus has done their job and it would be hard to argue otherwise.
Well said. I respect your opinion and your vote.
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It always turns out like this..lmfao. we had a thread just days ago shut down with exact same poll. That poll showed a total of over 80% saying yes, they satisfied with their primes and that they keeping it. WITHOUT A DOUBT, THERE ARE DEFECTIVE UNITS OUT THERE...BUT there's an even greater number out there that isn't and they truly love their prime. Ill admit, its surreal hearing about about people going thru several devices before getting a good one. I must have great luck to have my only 1 unit from Gamestop since 12/22, early batch, n it works great, looks great, display great, and wireless is great(aside from GPS of course..lol but now I learned how to use my phone as an external GPS reciever so I'm good).
If this poll ends by a large percentage voting yes. I will purchase my 6th prime at the other Bestbuy across town. I too want a PERFECTLY working Prime NOW!! Believe it or not. I'm too embarrased to buy another prime at my local gamestop or Bestbuy again. Through my 5 defective Primes, even I can see that the Prime is an amazing device as long as BT,Wifi and BT & WiFi work at the same time minus all the other issues. My last 5 Primes couldn't make it out of my living room 15ft away from my E4200 router.
demandarin said:
Ill admit, its surreal hearing about about people going thru several devices before getting a good one.
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Actually, I'm no longer surprised by this. It seems that consumer technology products in general suffer from initial build quality issues nowadays. For example, I went through three HP Envy 14 notebooks before getting a good one (bad keyboard lighting, bad DVD drive, broken fan that sounded like a jet aircraft taking off). I went through three Samsung Epic 4G's before getting one where the capacitive buttons all worked. I went through two Motorola Photons until I got one where the haptic feedback worked. All of those were purchased within a month or two of their respective launches.
And, I hate to say, I went through eight (yes, 8) Primes before getting one without a defective component (none of which included relatively weak wifi or GPS). Each and every Prime had something that either didn't work or was defective--and I'm not terribly picky. Two had screens that were atrocious (yellow tint, horrible colors), one had a stuck pixel and excessive light bleed (and I don't consider minimal light bleed to be an actual flaw with IPS screens) along with a bad speaker (broke up at higher volumes), one had an ugly chemical stain on the backplate and a bad speaker, one had a rattle near a docking connector that clearly indicated something broken loose inside, etc., etc.
I think that if you want to avoid getting defective units today, you need to wait a minimum of three months after launch to let the manufacturer work out the kinks. And I think that applies to every manufacturer today, bar none.
That said, my latest Prime is excellent. The other C1 unit I had was also excellent, except it had a clump of dead pixels in a place I couldn't ignore--and with millions of transistors, that kind of thing is bound to happen occasionally. So, I do think that maybe ASUS is close to being able to make a consistent product. It took them longer than I would have liked, certainly...
skygunner27 said:
If this poll ends by a large percentage voting yes. I will purchase my 6th prime at the other Bestbuy across town. I too want a PERFECTLY working Prime NOW!! Believe it or not. I'm too embarrased to buy another prime at my local gamestop or Bestbuy again. Through my 5 defective Primes, even I can see that the Prime is an amazing device as long as BT,Wifi and BT & WiFi work at the same time minus all the other issues. My last 5 Primes couldn't make it out of my living room 15ft away from my E4200 router.
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I feel what you saying n what you went through. Its just so hard to believe 5 primes wifi was that bad. Doesn't make no sense. Tablet is basically useless for online functions if wifi not up to par.
As far as what you said if large percentage vote yes, you might as well head out the door now n get your 6th. One. Prime supporters will be out n full force giving an honest vote.
demandarin said:
I feel what you saying n what you went through. Its just so hard to believe 5 primes wifi was that bad. Doesn't make no sense. Tablet is basically useless for online functions if wifi not up to par.
As far as what you said if large percentage vote yes, you might as well head out the door now n get your 6th. One. Prime supporters will be out n full force giving an honest vote.
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I already have 2 C1's on hold at a bestbuy here on the other side of town. After I see a large MAJORITY saying yes, after work I'll drive over there and test them in the store for defects. If these variables pan out to work in Asus's favor, I 'll re-welcome myself as a 6x TF201 owner.
I am now but had to go through 4. Terrible wifi, really bad light bleed (not just seen on a black screen) and dead pixels plauged my first three but with the c1 I got, all the problems are still there but not noticeable during normal usage.
Sent from my Transformer Prime TF201 using Tapatalk
I just tried once. Bad gps bad wifi, and no useable wifi/bluetooth. Had bad screen bleed on left side. Took unit back. I'll try in a month.
Btw an 80% good build rate is not anything to brag about. That's pretty horrible. You need in the upper 90,s to have a successful product launch.
I have only one Prime and everything is great. Wifi is better than on my phone (Xperia Arc), but I haven't tried GPS. And everything else works great
No. I had one early launch and it had horrible WiFi with and without using Bluetooth. So, I brought it back to BestBuy. I had none of the other problems I have read about (didn't test GPS since I dont need it). Even ICS seemed to work perfectly. I have another being shipped from BB.com and I'm hoping it's a C1 since it seems like there has been better luck with the newer ones.
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
skygunner27 said:
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
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That'll be a smart move. If they let you test out device first before you take it home. Good luck! I hope this is the "One" for you.
Hard question to qualify
EDIT: Almost forgot. My current Prime is a C1 serial. They are not immune form defect, but they seem to be showing better percentages, if the rhetoric and anecdotal information is to be believed.
You know, it has all the POTENTIAL in the world. But apart from the poor R&D, testing, engineering, choice of materials, assembly, QC,supply chain and delivery woes, inconsistent build quality, etc., etc., etc., it's just freakin' AWESOME!!
I got luck, pretty much in #2 unit I got... It says VERY LITTLE for a company and it's product when buying one is a game of Russian roulette. Not that bad when you actually CAN exchange it and try, try again. But what about everyone for the first 5-6 weeks, when there WAS NO STOCK TO EXCHANGE IT FOR? You either a)gave it up, and had nothing (at least for a while), b) kept it with all it's foibles, or c) returned it and waited till stocks picked up to try again.
It does concern me that while Best Buy appears to be increasing it's stock levels, Amazon is STILL not showing that they have any intention of making this product available. I am not able to discern what this means precisely, but that, on top of all the previews of new tablets Asus is possibly releasing it gives me a bad feeling. A really bad feeling. oh... but yes. I love my Prime... REALLY, NO ****
skygunner27 said:
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
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Depends on your definition of a "Lemon" If you are expecting perfection (or "Persistent Perfection" LOL) you won't be getting it anytime soon with Asus. The TF101 was awesome, and just as inconsistent, though not as riddled with issues. I had 3 of them in my search for a good one, (and I think 4 keyboards) In the end, I STILL never got a Keyboard and tablet that had matching metalic finish. I am not sure if thatwas supply side,, or if they built them at multiple plant locations, but they were inconsistent as hell.
And I thought Apple fanboys were bad! lol
SmartAs$Phone said:
EDIT: Almost forgot. My current Prime is a C1 serial. They are not immune form defect, but they seem to be showing better percentages, if the rhetoric and anecdotal information is to be believed.
You know, it has all the POTENTIAL in the world. But apart from the poor R&D, testing, engineering, choice of materials, assembly, QC,supply chain and delivery woes, inconsistent build quality, etc., etc., etc., it's just freakin' AWESOME!!
I got luck, pretty much in #2 unit I got... It says VERY LITTLE for a company and it's product when buying one is a game of Russian roulette. Not that bad when you actually CAN exchange it and try, try again. But what about everyone for the first 5-6 weeks, when there WAS NO STOCK TO EXCHANGE IT FOR? You either a)gave it up, and had nothing (at least for a while), b) kept it with all it's foibles, or c) returned it and waited till stocks picked up to try again.
It does concern me that while Best Buy appears to be increasing it's stock levels, Amazon is STILL not showing that they have any intention of making this product available. I am not able to discern what this means precisely, but that, on top of all the previews of new tablets Asus is possibly releasing it gives me a bad feeling. A really bad feeling. oh... but yes. I love my Prime... REALLY, NO ****
Depends on your definition of a "Lemon" If you are expecting perfection (or "Persistent Perfection" LOL) you won't be getting it anytime soon with Asus. The TF101 was awesome, and just as inconsistent, though not as riddled with issues. I had 3 of them in my search for a good one, (and I think 4 keyboards) In the end, I STILL never got a Keyboard and tablet that had matching metalic finish. I am nit sure if thatwas supply side,, or if they built them at multiple plant locations, but they were inconsistent as hell.
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Mine is from Amazon. Had it for all of four days lol guessing you're out of the US or have the dock on order with it?
Sent from my Transformer Prime TF201 using xda premium
Yes I am completely satisfied.
Don't shoot messenger on this one. people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe. All I know is Asucks wont fix our proven defected primes that we have right now.
http://www.transformerforums.com/forum/transformer-prime-general-discussions/13235-should-i-keep.html#post133813
People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd. I got the Champagne model with the dock. These docks are suppose to work with the new TF700 with the strip of plastic on the back, So if there isn't a design fault why not make the back of the new tablet the same as the Prime, Its already in production and would be easy for them to keep up production, everyone knows it’s the back causing these issues. on the new one they are fixing it like they should fix ours.
I would even pay shipping they should do this for everyone who spent their hard earned money and waited months after they paid to get this product only to be disappointed in certain things with it everyone who bought a prime should get the back replaced bottom line!!! It should pick up signals just like my galaxy 10.1 or my phone, it’s only fair. I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch" (LAWSUIT?).
Mine isn't too bad other than the Wi-Fi I get signal drops about every 20 seconds and a little light bleed on right side of screen its really minor in 3 small spots all on the right side of the screen the light bleed comes out about the size of a pencil if you laid it right beside the black in those spots actually one spot is about an inch up the other are about a half inch up the screen. That really don't bother me not noticeable unless on completely black screen and the light is turned up real high.
The guys on the forums have taken the back off and everything. It is a very good read but it proves its a default with Asus but they fixed their Primes themselves its a long thread but worth the read. I think this is going to turn into a modding tablet. At least I hope so, maybe I would keep it or buy another one later. The ones that took them apart got rid of the light-bleed by loosening the screws and playing around to just the right amount of pressure. But with the mods they have done with wires hooked up to the WLAN and GPS connections they got a strong signal and pick up satellites so it is an Asus default, they can’t deny it anymore, So hopefully they make a move at Asucks and fast before I have to send mine back for refund once again. I just wish they would own up and fix the Prime; it would save their reputation and make it a really good tablet that functions as it is suppose to.
Another issue is they probably have so many returns I think people that don't know might be getting screwed over because to be honest, actually I think I got a return sold to me as a brand new Tablet from a reputable source Newegg, I know Newegg would not re-box these so it would have to be Asucks and I think this might be Illegal not Newegg but Asus Selling used items as brand new. I think they may be getting returns that look brand new and boxing them up as new, when they were actually used. As far as mine goes it’s not like it came out of the box where you could tell for sure that it was used but it just didn't look in perfect condition like my other tablets I've opened and it’s been many at least over 10, but it’s very nice to be truthful and I couldn't prove if it was used for sure because it looks new, but I just have a feeling they are taking these returns that people are sending back that are opened already, and used maybe a couple times and selling them again as brand new that's just my opinion.
They have to have a giant pile of used Primes somewhere. Maybe down the line we will see refurbished ones but I haven't saw any yet and I know at least 6 people myself that took back open Primes. With slight use that still looked brand new when they were put back in the box. Sorry for such a long post I just wanted to share my experience and I'm going through the same thing. I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
Waiting for the others Acer and Lenovo seems like it will be forever from what I've read they will release in the second quarter. I think I read somewhere that it is also going to be toward the end of the second quarter. I just can’t see myself holding onto this if it is going to be discontinued and if it will never get it fixed. Someone should start modding them the right person with the right skills. Where they will look nice and clean when finished with the mod. They would make a killing if they could get the Wi-Fi and GPS issue fixed with some sort of plexi or acrylic glass smoothed out on the back like the new one or the IPAD.
First: there is enter button on every keyboard. Use it from time to time.
Second: chaging the back to a plastic one isn't easy because it would require changing a lot of the internal construction (which uses the metal back) - at least from what I read.
I know there is an enter button man, see,
I was just in a hurry I had some schoolwork that needed finished. Deadlines.
Anyways I'm not talking replacing the entire back, just a strip on the back plate. You see what I'm trying to explain. Maybe a half to full inch strip across the back with either - epoxy or glued to the metal plating that's already there.
Maybe even get into design cuts, dragons, tribal, your name, whatever you liked cut out of the back plating. using a dremel or something similar, I don't know what you would cut that back plate with but I assume a dremel would work. then have a thin enough sheet of plexi glass or acrylic, then maybe some LED's, to light it up. I don't know if that would mess with the screen viewing though, just a thought that came as I was looking around my room.
Its just an idea I thought of when I looked over at my Modded Xbox to start modding similar to Xbox mods. Like on mine I have designs cut out and LED's, I have a design cut out of the top on the shell of my JTaged XBOX along with extra fans to keep it cool. It just adds another dimension to our possibilities.
I don't think Asucks is going to fix our primes. I bet they got a junkyard full of primes my third one is going back in a couple days. Light bleed, Bad reception from WiFi. If I go to the farthest place in my house, which is upstairs and back through a hallway and into the farthest bedroom, with all my tablets the prime is 30db less reception than the others?
By the way I wasn't trying to be an ass I was just in a hurry, and trying to get everything wrote down before my test. I had an online test that I had to login to. Sorry for the eyestrain!
my dilemma
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
i caved
so they say curiosity killed the cat... luckily this cat seems to have gotten away ok thus far.
http://forum.xda-developers.com/showthread.php?t=1492609
i couldn't get the hyperlink to work properly on this tab but i'm sure i'll get it going in the future.
i'm liking it, in summary to the thread i just tried to link to is about how this one is working.
aside from the gps not getting a signal during a day and night of terrible weather, everything else seems to be going good and i can happily say that i think i got a good one... or rather one that works as it is supposed to.
i doubt i'll ever really need the gps functionality as the wifi can give me bing maps or googe maps or mapquest which can work with a little logical deduction, i'm thinking that even if that just doesn't work, i'm really not going to be swayed away from keeping this thing.
so far... me likey
Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
The cell letting me connect to my Prime away from home, that is what is one of the things that is leaning me more toward keeping this tablet. I love that patch, I forget the guys name that got it figured out but, thanks again man. If I keep my cell right beside me the Prime stays on 4 bars but sometimes it drops to 3 bars. I'm on 3G but it seems to work decent. I'm thinking of trying a lighter browser for when I do tether.
Did you have a question hiding in that wall of text?
Light bleed should NOT get worse over time.
Sent from my Transformer TF101 using xda premium
Well... don't sweat it! I've got my Prime a few weeks ago and love it deeply. I come from the 'original' TF101 and I have (had) both with the keyboard dock. Light bleed is the same as with the previous model (little better). GPS, nah who uses THAT on their tablets anyway? As for WiFi, just works great and in comparison, just google for ipad wifi issues. My girlfriend has an ipad2 and it too has wifi issues (and not my prime or laptops). Keep it, use it, love it, that's my advise.
Did you have a question hiding in that wall of text?
Thanks for the replies on the questions that I did have. Yeah maybe I should have put this in general section, but the main question why I started this thread was to ask about the Prime being discontinued. Or if this was just a rumor.
I got a few days left to decide if I want to keep mine and if they discontinue it, I'm not going to keep it, its going back. Then I went off on how Asus aint doing SH*T for us, your right about the lack of many questions, but yeah there are some questions in there, along with my rambling about Asus, I'm just pretty pissed off about this man. Anyways if my OP offended you in any way, my bad man.
Did you have a question hiding in that wall of text?
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There were plenty of questions, I just added them in quotes below. I don't even see the point of your post man, it added nothing beneficial. Thanks to those who answered. I have a better understanding now.
people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe?
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People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd.
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I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch"
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I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
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Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
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Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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BeachAgent said:
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
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Don't. As its pointless and will get shut down. Good working primes clearly outnumber faulty ones. Poll will immediately show to keep it. All other polls have same result. Majority satisfied with their prime and keeping it.
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drvsbsm said:
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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No new competitive tablets you mentioned will be out anytime soon. June the earliest. Too long of a wait IMO. By then Nvidia already will be ready to announce n roll out tegra4 devices. We one step ahead of the game..lol
Prime really aint as bad as I originally thought.
Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
Just return it.
drvsbsm said:
I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
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Fair enough. You explained your situation well. If you think you may have a wifi range issue confirm it with wifi analyzer. Don't go by bars on prime wifi, not a good indicator. There are plenty out there that get strong connections. If you think its not working right, just exchange it. Or you could try forgetting your network, then rebooting and see if that fixes it. All wifi devices will vary but the prime should be on par with your other devices. Mines is on par with my Ipad and Atrix 4g.
What firmware are you on? If not on the latest update, get on it. Plus we have another update coming early next week.
Also if it has bad light bleed, in your opinion, then just exchange it also. Don't settle for it. You can just exchange it and get a fully capable device.
I won't lie... I was eager upon opening this thread, only to be greeted by this disappointing amount of ranting found within.
I considered sifting for questions... but then decided to make a sandwich instead.
Sent from the last remaining Prime; Leader of the Autopads.
demandarin said:
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I will agree that the prime isn't "dead", but I will say ASUCKS has screwed this one so bad that there is no way production will continue as long as it was intended. I highly doubt that save a major MAJOR redesign of the tab, we will be seeing stock coming in for more than a ~2 mths past the TF700 series, despite what ASUCKS claims. If, and thats a big IF, the new TF700 or 300 for that matter has rectified our wifi/bluetooth/GPS problems, then production on the 201s will halt. Right now, as we speak, ASUCKS is trying to figure out how the hell they are going to weather the storm that is the blowup of the prime in their face. There's not a single techy I know that isn't aware of these issues, and most average consumers get their recommendations from us.
I would also venture to say that production has dropped, not to be argumentative demandarin, but the fact that stores can't get stock and RMAs are taking forever isn't because people are buying the hell out of these things, but because of the incredibly high return rate. Its because they know they have a serious design flaw that really can't be fixed baring admitting they originally lied when they said "we don't have any issues, we don't know what you all are talking about". And they certainly cannot admit that now with the pending lawsuit. This has been proven by huge retailers like Clove, Staples, and even AMAZON refusing to sell the damn thing due to high return rates. Honestly, when was the last time a retailer refused to sell a product before the manufacturer recalled it? So they have to weather the storm and hope that enough face can be saved and the TF 700/300 doesn't flop. They definitely lost alot of customers though, ALOT of people aren't happy, including my 2 classmates who got BC serials from bestbuy. On a side note, Staples has taken an official stance it seems to stop selling again despite the C1 reiteration they "promised" me would fix all my problems. Guess I have to return it for cash/giftcard this time around.
I've been an early adopter all my life. I am that asshole who waits in line at best buy to get the XBOX on opening night, and picked up the SGN on launch day. I used to have great faith in asus, loved them and their products, this was a naaaaasty flop. I'll be holding out until we get our new MWC announcements and see what kind of functionality the other manufacturers can bring. It's going to be really hard for me to be an early adopter of ASUcks again though.
Also I get the whole T700 premium tablet arguement, I dont want the high res display either, those pixels dont matter on a 10" screen and it'll do nothing but eat my battery/performance for $100, but imo working wifi at the hospital, which is mainly where I'll use it, is more important to me, and well worth $100 for a solid build that acer is likely to lack and working wifi/geolocation/bluetooth.
Honestly though if you can get a working prime that satisfies your needs, I'll be the first to say keep it. The device is unparalleled when working properly. Unfortunately I cannot justify paying ~500 for a tablet that won't give me continuous wifi in my hospital setting where walls are abundant, and I cant bluetooth my Breaking Bad audio to ignore vampire gayness. *high five demandarin*
sry, that was long, back to psych final studyin =\