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I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Gman91 said:
I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Click to expand...
Click to collapse
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
Dark Nightmare said:
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
Click to expand...
Click to collapse
+1
I did this and have not had any issues in over a month. I aslo got a new back case by tellin gthem my signal was really unstable. IF you are nice and tell them you dont have a credit card you can get them to escalate it and send without you haveing to give them your cc number.
So the replacement won't have the same problems as the OEM? Did they fix the issue? Why would I need a new back case, what's the point?
So I called. They said I need to provide a CC number, so in case I don't send the defective battery back they can charge me MSRP, how do I request to cancel the order? I think I'm just going to try and trade the phone for something else...
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
ziggy46 said:
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
Click to expand...
Click to collapse
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
ziggy46 said:
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
Click to expand...
Click to collapse
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
ziggy46 said:
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
Click to expand...
Click to collapse
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
death4u said:
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
Click to expand...
Click to collapse
I've never rooted, it seems to start happening once the battery hits a certain %
Sent from my HTC_Amaze_4G
I had a similar problem. For me it seems to be related to the battery/phone overheating. Removing the t-mobile cover I had on the phone seems to have reduced the random shut-downs.
When I have time, I'll likely be contacting HTC for a replacement battery.
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Click to expand...
Click to collapse
best of luck to you. im probably not too far away from ditching this thong as well...
ziggy46 said:
best of luck to you. im probably not too far away from ditching this thong as well...
Click to expand...
Click to collapse
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
Gman91 said:
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
Click to expand...
Click to collapse
haha i meant thing... lol
but thats weird, could it be something in the phone thats loose?
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Click to expand...
Click to collapse
Get the Anker battery on eBay or Amazon. I had several shutdowns a day with stock battery. I've a couple Anker batteries and the phone stops the auto reboot/random shutdown completely. Something is fxcked with the stock battery.
basically a power outtage fried my mainboard, my phone has been unusable for MONTHS. I need to fix this somehow..
Why the hell does the skyrocket have mainboards EVERYWHERE for $60, but I have to spend $350 on a god damned broken phone that MIGHT have a working mainboard to fix my note?
Warrenty is already voided. AT&T store basically swapped me a battery that was corroded which screwed a battery pin up. THIS IS NOT WHY MY PHONE WONT TURN ON. It wokred fine aside from not charging until the power outtage.
Where the hell do I buy this mainboard?
I don't have an answer to your question, but I do have one of my own:
How does a power failure cause a phone to break?
Snarksneeze said:
I don't have an answer to your question, but I do have one of my own:
How does a power failure cause a phone to break?
Click to expand...
Click to collapse
Lol right
Read the topic, just knew he would be talking about his desktop
A power surge damage the power port or something. The board can only take so much volage be for it fries. I have lost many power cords to bad outlets.
c0reyl said:
Where the hell do I buy this mainboard?
Click to expand...
Click to collapse
What have you replaced so far? I only remember you replacing the USB board and the antenna wire. I thought that fixed everything.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Send that **** back I sent mine through warranty for that
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
http://forum.xda-developers.com/showthread.php?t=1818874
There's an option for ya. Not broken or anything he says.
Sent from my SAMSUNG-SGH-I717 using xda premium
Just a thought try craigslist it runs around 300 for a unit or less for a dropped one and you can use your old one as future parts. There may be one in your area and you could just meet and pickup.
im not gunna lie I actually bought a brand new note. I spent months looking for a new damn mainboard.
And a power surge that also killed my modem and router also decided to fry my entire phone mainboard. I think the screen is still good, how much can I sell that for?
Power surge or lightning strike?
You can sell a note with a bad board for about $100 - someone with a broken front glass will have to spend $200 to have it replaced by Samsung.
We got hit here last week by lightning ....about 50 feet from the house ...
My house breakers blew ....and my phone was plugged in ....
It freaked out for about 2 minutes....then I pulled the battery and replaced it ...
The phone fired right up ....
I got lucky ....g
rangercaptain said:
Power surge or lightning strike?
You can sell a note with a bad board for about $100 - someone with a broken front glass will have to spend $200 to have it replaced by Samsung.
Click to expand...
Click to collapse
I think a transformer blew up. A power surge was definitely involved and I think an uprooted tree also destroyed the powerline for 2 days from a storm powerful enough to rip trees out of the ground
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
I know this is an old thread, but rather than starting a new one, I decided to up this one, because I have the exact question.
I need to buy a new mainboard. I damaged the connector for the screen, while replacing the screen. I looked everywhere, but they only have other parts, but not the mainboard itself.
Anyone know where to buy the mainboard from?
Bump......g
So, I have spoken to some vendors and suppliers of replacement parts.
Apparently, the mainboard for Note 1 are not for sale. They can't get them even if they wanted.
I would have to go through Samsung directly, but they are going to charge me an arm and a leg.
If your mainboard is damaged, it is best to sell the phone for parts and get a new phone instead.
gregsarg said:
We got hit here last week by lightning ....about 50 feet from the house ...
My house breakers blew ....and my phone was plugged in ....
It freaked out for about 2 minutes....then I pulled the battery and replaced it ...
The phone fired right up ....
I got lucky ....g
Click to expand...
Click to collapse
You have renters or home owners insurance? Do a claim against it, replaced 7 of 7 tvs that blew when lighting hit near my house. Not sure if my rates went up, but damn sure did not have the cash to replace seven flat screens at once.
vanemburghj said:
You have renters or home owners insurance? Do a claim against it, replaced 7 of 7 tvs that blew when lighting hit near my house. Not sure if my rates went up, but damn sure did not have the cash to replace seven flat screens at once.
Click to expand...
Click to collapse
boy, I thought I was nuts with 6 TV's in our house!
wase4711 said:
boy, I thought I was nuts with 6 TV's in our house!
Click to expand...
Click to collapse
wase, if I didn't have one in every room, would mean I would have to sit down and spend what the wife calls "quality time" with her.......
yeah, but with 7 rooms in the house, you should be able to get away from her trap somewhere!
No damage for me .....I'm not the OP
I bumped this thread in hopes we could find a source for new main boards.
They seem to be tightly held by Samsung and their respective suppliers.
And that sucks ....g
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Click to expand...
Click to collapse
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
Sent from my Nexus 7 using Tapatalk HD
They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
Sent from my HTC6435LVW using xda app-developers app
I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
Sent from my Nexus 7 using Tapatalk HD
Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Click to expand...
Click to collapse
Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Click to expand...
Click to collapse
Got mine the 15th for $49.95 from Amazon
Sent from my HTC6435LVW using xda app-developers app
Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
Sent from my HTC6435LVW using xda app-developers app
Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
Click to expand...
Click to collapse
Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
Sent from my HTC6435LVW using xda premium
Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You
Hey guys I need help regarding the charging port of dell streak. My phone is not getting charged but when I connect the charger and hold it a little downword it starts charging. I took it to the dell srevice centre and they said that soldering from inside is broken or damaged and they are asking to get a replacement done. I don't want to replace my phone. Any idea how can I fix it and bring it back to the working condition..?????
You should better go for replacement if yours is still under warranty. Any workaround might not be long lasting and cost of repair/spares will keep on increasing for this obsolete phone model.
Sent from my Dell Streak using Tapatalk 2
ammujee said:
You should better go for replacement if yours is still under warranty. Any workaround might not be long lasting and cost of repair/spares will keep on increasing for this obsolete phone model.
Sent from my Dell Streak using Tapatalk 2
Click to expand...
Click to collapse
I would have gone for the replacement option but the thing is my phone is no longer under warranty period.
Then it appears you'll have to pay up. Unless you know someone with the skills to repair or replace the port you're simply going to have to bite the bullet and replace your device.
So I have come to the conclusion that my phone is totally dead. No lights or any response from pushing or holding any combination of buttons, and the charge indicator doesn't come on. No USB activity either. It just died one day while streaming music.
I have picked up a ZTE Zinger as a stand-in, so not in any rush.
Now what do I do with the One? Looking at repair costs, it seems I could just replace it with a very nice used one for even money.
I wouldn't mind selling on Ebay for repair purposes, but I'm not going to do that without being able to wipe it.
Suggestions?
ksnax said:
So I have come to the conclusion that my phone is totally dead. No lights or any response from pushing or holding any combination of buttons, and the charge indicator doesn't come on. No USB activity either. It just died one day while streaming music.
I have picked up a ZTE Zinger as a stand-in, so not in any rush.
Now what do I do with the One? Looking at repair costs, it seems I could just replace it with a very nice used one for even money.
I wouldn't mind selling on Ebay for repair purposes, but I'm not going to do that without being able to wipe it.
Suggestions?
Click to expand...
Click to collapse
No garantuee left?
Had exaclty the ame issue, I send it to the HTC repair center and thy replaced the battery. They also placed a new camera so I got rid of the pink problem...
No issues since, very good service...
kneut said:
No garantuee left?
Had exaclty the ame issue, I send it to the HTC repair center and thy replaced the battery. They also placed a new camera so I got rid of the pink problem...
No issues since, very good service...
Click to expand...
Click to collapse
No warranty of any sort. It just sits on a shelf looking pretty, as in totally mint looking, never dropped. :/
Going to just hang onto it for now in case my son is in need of any pieces if something happens to his M7.
The up side is that for about twice what repairs would have cost, T-Mobile had a perfect condition M8 refurb to sell. It really does take what is great about the M7 and kick it up a notch, plus the SD card slot.
The Zinger is destined to become an IP security webcam.
I'm in the same boat. I assume there's no way to wipe it in this condition?
In that case can't even sell it for parts, though from what I've read you don't want to open it anyway because it's too difficult to do w/o damaging it.
Sent from my Nexus 7 using XDA Free mobile app