I'm wanting to have the screen replaced on my DNA but I really want to keep this device and replace the screen instead of being sent a new phone.
Has anybody replaced it themselves or had a repair shop replace it?
If you know of a repair service that did a good job for a different device, let me know and I'll contact them to check on if they will work on the DNA.
Sent from my ADR6425LVW using Xparent Red Tapatalk 2
Buy one of these from eBay and DIY
I opened mine up to try and modify my front flex cable lights for my capacitive buttons (Trying to go red) and the internals are very organised. It would be very simple to replace.
Be careful though. I have received 2/10 or so for Samsung phones that had flex cables too short to reach their housing, so be sure to check feedback on the exact cable. If you need any help man let me know and I can assist via webcam with my own phone - Yes that's right, I'm prepared to take mine apart again (this time I can make a video maybe)
Sadly because most repair centres only sell genuine screens/digi they are classified as OEM and can't be sold to the public for DIY in case you screw it up and causes issues for HTC warranty later down the line!
theres a video on how to take it apart and fix the screen yourself. But if the screen is anything like the SGS3, it's going to run you couple hundred bucks.
Somebody posted this video, but can't remember who it was.
Instructions and all are on Etradesupply.com
http://www.youtube.com/watch?v=z8BJVchUlTs
dragonstalker said:
theres a video on how to take it apart and fix the screen yourself. But if the screen is anything like the SGS3, it's going to run you couple hundred bucks.
Somebody posted this video, but can't remember who it was.
Instructions and all are on Etradesupply.com
http://www.youtube.com/watch?v=z8BJVchUlTs
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Click to collapse
Thanks for that video mate, I wish this was up when I did my tear down!
Thank you so much for this information, it's a HUGE help to hear from someone who has been on the inside.
I've torn down many phones and done a lot of repair work. My DNA was a Valentine's Day present from my amazing girlfriend, and we walked into Verizon and dropped $700 cash on this thing. So the last thing I wanted to do was tear into the phone and make a minor problem into a catastrophic loss.
Sent from my ADR6425LVW using Xparent Red Tapatalk 2
Consider looking on www.cnn.cn, I've had very good luck with them in the past.
Same f'in thing just happened to me.
Anyone have any success with screen replacement?
Thanks in advance.
Related
I have been having issues with my touch screen on my evo. I dropped it in water a while back for like 5 seconds but I dried it and it worked fine till today. I have a band across the bottom that wont register touches. I took it apart, and tested it and it worked, but when I put the screws back in it quit again. pixels are fine, just touch. And when I get it to work, If I put the back cover on it quits, and sometimes if i press the back of the phone it registers touches on the front...weird right? SO anywho Ive out this off, but I can't find anything about it on google so if anyone can help me you have my thanks. New digitizer? Im sitting it in rice now, but if theor is an issue, its way to late lol
jclendineng said:
I have been having issues with my touch screen on my evo. I dropped it in water a while back for like 5 seconds but I dried it and it worked fine till today. I have a band across the bottom that wont register touches. I took it apart, and tested it and it worked, but when I put the screws back in it quit again. pixels are fine, just touch. And when I get it to work, If I put the back cover on it quits, and sometimes if i press the back of the phone it registers touches on the front...weird right? SO anywho Ive out this off, but I can't find anything about it on google so if anyone can help me you have my thanks. New digitizer? Im sitting it in rice now, but if theor is an issue, its way to late lol
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I actually have been having some problems too. Started about a month ago. Nothing to do with water though. I came across some people talking about this in the following link...
http://forum.xda-developers.com/showthread.php?t=1411461
search "touch issues"
Theres nothing really you can do except try to get a replacement and hop they dont figure out it took a swim.
If you cant find the answer , it basically states that the Evo 3D has a defect with its touch screen. Im actaully unrooting mine now to take it back to best buy (where I took out my insurance plan). Much better that Sprints coverage. Its a few dollars more a month and you have to provide a credit card but so work it.
Hope this helps a little.
Peace
Hmm I got my evo off eBay. They won't replace it if I don't have a sprint account correct?
Sent from my PG86100 using xda premium
jclendineng said:
Hmm I got my evo off eBay. They won't replace it if I don't have a sprint account correct?
Sent from my PG86100 using xda premium
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Click to collapse
What carrier do you use the device on? If Sprint, they might be willing to look at it. Actually, whatever carrier you are using for service on the device *might* be willing to take a look at it for free. If not, they might be willing to take a look at it for a specific charge/estimate fee.
Really depends on the store/technician as to what they're "willing" to do.
Otherwise, sounds like you have experience taking the device apart and experimenting. Might be worth getting a new digitizer off ebay and swapping.
Although, before you start throwing parts at the issue, would be worth hoping you can find more details. Unfortunately, most users swap the devices out for replacements so many hardware issues don't get a lot of attention for troubleshooting.
The only thought which occurred to me that wasn't covered in the previous posts was the issues sounds almost as if a short/ground was being created somewhere registering the false touches for a particular area. Perhaps the cable is crimped or being pinched in some area?
Hope that helps and keep us updated! Good luck!
Ok I took it apart and looks like a cable was getting smashed. Anyways I sold it.
Sent from my SCH-I500 using xda premium
Ive got your answer guys! its the screen digitalizier had the same exact problems for months to the point of throwing it, sometimes i would put a new rom on it and it would fix it for a couple hours and then it would come back I called a cell phone repair place in st louis called. CRP they have local shops and a website you can send it in. It takes about 2 hours if you have a shop around you or send it off. Call around to see if you have any cell phone repair shops near you Ok by now, you guys are dieing too know the price right, $89.99 plus tax for local repair was my price. Beware you can buy this part from amazon with a kit for $25 and theres video guides online too but unless your use to this kind of work ,pay for a shop to do it or buy the whole lcd screen which is over a hundred dollars anyway. I hope my advice helped you guys because im so happy to have my 3vo running like new again.
Sent from my PG86100 using XDA
Sent from my PG86100 using XDA
so, how can this be done........we have one year before the battery is half as good..., any suggestions
Battery is connected with a very easy port... almost like molex. It will be as easy as opening your computer and installing a new hard drive. Just a lot smaller and with more warrenty voiding
Sent from my PC36100 using XDA
Here is a video of someone taking apart the the phone.
http://www.youtube.com/watch?feature=player_embedded&v=LiKpHr8RLBs
what do you mean molex, how do we know all the pieces went back on togethor nicely and in its original form
Luthien1 said:
what do you mean molex, how do we know all the pieces went back on togethor nicely and in its original form
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Well I believe they did, unless the poster used some serious video editing. He didn't really unscrew anything in the video, which means that wasn't his first time taking it apart.
I watched that video while in line at sprint yesterday. The battery is the reason I didn't buy the EVO LTE just yet.
Back in the blackberry days, you could buy colored trackballs. I replaced mine a couple times. If I'm not mistaken, that is considered at least questionable on the warranty side of things.
So I can only assume there will be people selling replacement batteries for this just like there have always been retailers for trackballs and screen replacements.
Would anyone else agree with that? Cause that argument is the only thing I'm using to talk myself into buying one.
J_Mod45 said:
I watched that video while in line at sprint yesterday. The battery is the reason I didn't buy the EVO LTE just yet.
Back in the blackberry days, you could buy colored trackballs. I replaced mine a couple times. If I'm not mistaken, that is considered at least questionable on the warranty side of things.
So I can only assume there will be people selling replacement batteries for this just like there have always been retailers for trackballs and screen replacements.
Would anyone else agree with that? Cause that argument is the only thing I'm using to talk myself into buying one.
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I will agree. There will be replacements available. Whether or not you want to go to the hassle of replacing will be up to you.
Molex ports or connectors (idk the proper term) are big plastic five pronged power cables that most PC's have. Google it.
Sent from my PC36100 using XDA
It's not going to be hard to replace. I wouldn't worry about it. If you can remove a few small screws, unplug a cable, plug a cable back in, and reinsert a few phillips screws you'll be ok. HTC makes it seemingly easy to repair your phone yourself. Now, the iPhone on the other hand, is not easy for most people to fix themselves. Replacing the LCD will take you 1 hour or more. I replace iPhone 4 LCDs/digitizers as a side job. It's tedious, but worth 55 dollars for an hour of work. I don't think it will be hard to replace the battery on the LTE.
This thread read my mind...
I almost didn't buy the Evo LTE for this very reason. It never crossed my mind that i do laptop screens alot on the side, and have replaced my evo screen a few time too. That someone would come up with a work around, it'll happen. It better happen...
I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
dr_g_baby said:
I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
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If you dont have insurance I'd start googling and find a replacement.
civiksi said:
If you dont have insurance I'd start googling and find a replacement.
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Click to collapse
Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
dr_g_baby said:
Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
Click to expand...
Click to collapse
Here's a link
http://forum.xda-developers.com/showthread.php?t=2265477
And here's a youtube video. Prob the same process.
http://www.youtube.com/watch?v=6TMuVMbxi8c
Good luck bro
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
Eric214 said:
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
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Click to collapse
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
My screen blacked out a week ago but been too busy to deal with it. Display comes through MHL onto my TV display so wonder do I need all parts mentioned? There's no crack in my display, but to my surprise the "moisture detector" sticker is tainted red (the big visible one, as I understand there are multiple stickers -- can someone confirm this to be correct?).
I may just take a risk and request replacement over the phone. Once or more in the past, I've had a warranty period issue replaced with the warning "...if its determined to be your fault, we will charge you the full retail price" and I've sent them bootloader unlocked, watermarked phones and they let it slide. There truly was no submersion or even open case exposure to water, I'm not sure how sensitive this particular sensor is to humidity or moisture through an enclosed back.
Anybody else surprised to see their "watermark" turn red when they feel it should not have been? From past experience having phones replaced via phone support, I'd wager they take my rooted, broken-display phone and never charge me for it.........................I been with VZW a decade and a half and then Bell Atlantic Mobile and planned in about 220-250 consistently for nearly a decade.........I'm not saying VZW is prone to show courtesy for longevity, but this could be 3-4 such instances in the smartphone era of questionable watermarks of rooted and flashed-to-hell Blackberries including blatant cracks...............
dr_g_baby said:
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
Click to expand...
Click to collapse
I literally just watched my phones screen shatter itself right in front of me. It was sitting on my desk next to my keyboard and I heard a cracking noise, so i looked over and the screen was super cracked. I went to pick it up, and when I did, the screen cracked even more and is a mess now. I've dropped my fair share of phones and iPods, and know what cracks like that look like (spiderwebbing out from a point), but this one looks nothing like that. The whole screen is messed up.
My questions are these:
1. Would Verizon provide me with a replacement phone because I didn't drop it (I doubt it)?
2. How hard would it be for me to replace my own screen/find parts to do so?
Thanks
P.S. I am trying to get my old DX2 to turn on so I can upload pictures of what it looks like.
axit said:
I literally just watched my phones screen shatter itself right in front of me. It was sitting on my desk next to my keyboard and I heard a cracking noise, so i looked over and the screen was super cracked. I went to pick it up, and when I did, the screen cracked even more and is a mess now. I've dropped my fair share of phones and iPods, and know what cracks like that look like (spiderwebbing out from a point), but this one looks nothing like that. The whole screen is messed up.
My questions are these:
1. Would Verizon provide me with a replacement phone because I didn't drop it (I doubt it)?
2. How hard would it be for me to replace my own screen/find parts to do so?
Thanks
P.S. I am trying to get my old DX2 to turn on so I can upload pictures of what it looks like.
Click to expand...
Click to collapse
It's been mentioned lots of times before. Look around you may even find a video or two on changing the screen.
With physical damage don't count on VZ replacing it in store.
fr4nk1yn said:
It's been mentioned lots of times before. Look around you may even find a video or two on changing the screen.
With physical damage don't count on VZ replacing it in store.
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Click to collapse
I have watched the videos and such, but I am still super confused about what I need. The screen still works perfectly, all i want is a new glass front. Can I order one of the glass lens/digitizer combos and use that? Those are about 20 bucks, but if I get one with the LCD screen included (again, my screen works fine) it goes up to about 80, at which point I would just go with VZW and get it replaced for 99. I am really confident that I just need the lens/digitzer thing, but I have read things about the screen and digitizer being fused together and that is what confuses me.
axit said:
I have watched the videos and such, but I am still super confused about what I need. The screen still works perfectly, all i want is a new glass front. Can I order one of the glass lens/digitizer combos and use that? Those are about 20 bucks, but if I get one with the LCD screen included (again, my screen works fine) it goes up to about 80, at which point I would just go with VZW and get it replaced for 99. I am really confident that I just need the lens/digitzer thing, but I have read things about the screen and digitizer being fused together and that is what confuses me.
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Click to collapse
NO!... The digitizer is bonded to the LCD and I've not seen one person successfully change just it. There's no reason it should even be sold.
The combo is the way to go and I'd go one step further and get the frame and adhesive for about an extra $25 just to not have to deal with separating it. That's the hardest part int eh videos.
Wait... Verizon charges $100? Is that through Assurion?
fr4nk1yn said:
NO!... The digitizer is bonded to the LCD and I've not seen one person successfully change just it. There's no reason it should even be sold.
The combo is the way to go and I'd go one step further and get the frame and adhesive for about an extra $25 just to not have to deal with separating it. That's the hardest part int eh videos.
Wait... Verizon charges $100? Is that through Assurion?
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Click to collapse
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
axit said:
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
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Click to collapse
I would try contacting HTC as well.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Asurion Deductible
axit said:
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
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Hi axit: Sorry to hear about your screen. We know how frustrating it can be when that happens. We don't want you to feel stuck or like you have to become a phone repairman overnight. Please keep in mind that your policy gives you 60 days from the date of peril to file your claim with us. Once you've filed your claim and its been approved, you still have additional time to pay your deductible. This option will provide you with a replacement device and a 12 month limited warranty on your replacement device. We welcome you to visit phoneclaim.com when you're ready to file your claim and/or to check the details of your policy. Please let us know if we can be of further assistance. We are here to help.
Thanks!
Asurion Social Media Team @AsurionCares
I broke mine. It was my fault, I'm not blaming it on spontaneous shattering. Whether that actually happens or not, I don't know, but I dropped my phone and it broke. Not severely, just one crack.... Right across the camera lens, so any pictures taken around bright lights/the sun have lovely spots in them due to light catching on the crack.
As it was clearly my fault (some very minor damage to the back as well), I'd have to pay the full price for repairing, which is prohibitively expensive. Local cell repair shops were unable to find the part for me, so I set out on a journey to find a replacement.
I finally found on, on Aliexpress, here: http://www.aliexpress.com/item/100-...using-with-3M-Sticker-Camera/32579389618.html
Now, of course, this may or may not be a "official" part, who knows. I'll update the post when I receive it, but I felt I'd share the link in case anyone - like me - had a damaged glass cover and couldn't take photos, and had no other good repair options.
http://m.ebay.com/itm/151923323499?_trksid=p2141725.m3641.l6368
I'm interested to see how well this replacement part works out, please update when you can.
galaxy s4 nutjob said:
http://m.ebay.com/itm/151923323499?_trksid=p2141725.m3641.l6368
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Click to collapse
color me skeptical of this listing... does not make clear if it includes the camera visor, or if it JUST the back door cover.
also, "Easy to install,no need tools or instruction" ? haha.. the 6p aint easy to unassemble, at all.
Soulfly3 said:
color me skeptical of this listing... does not make clear if it includes the camera visor, or if it JUST the back door cover.
also, "Easy to install,no need tools or instruction" ? haha.. the 6p aint easy to unassemble, at all.
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Click to collapse
Yet it includes tools in the sale lol
galaxy s4 nutjob said:
http://m.ebay.com/itm/151923323499?_trksid=p2141725.m3641.l6368
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Click to collapse
Nice! I wonder if the glass and bottom comes already attached? From the repair videos I've saw, you have to remove those parts to get to the screws.
I'm pretty excited to see these show up though. I know the 6p is difficult to work on but the housing doesn't look too bad. It's good to have options especially when the back casing has a tendency to bend and crinkle. ?
I had to re seal my glass bar on the back of my nexus 6p and all I used was a hairdryer and a pick of some kind then stuck it back down and its been great since so it shouldn't be hard to replace a broken bar...
Sent from my Nexus 6P using XDA Free mobile app
dude, the hardest thing is obtaining the part... and ALI obviously has it... for $6.99 thats a no brainer.
mines not cracked and even i am considering picking one up as spare...
some heat, a razor, and 10 mins of ur time...
cool beans!, thanks for link
Please check back in to let us know how this goes.
Nice find hope I don't need it tho!
my 2c - I dont think is an OEM part - as the description on Aliexpress says " 1 x for nexus 6p...", the "for" is the bit that makes me assume this is a third party part.
Now, it may be of comparable quality, I am not discrediting the product, but just calling it out. OP, please keep us all in the loop. Hope for you that its a high quality part.
It seems AlliExpress is out of them or something. Once I try to purchase one using this link it says page not found. If I don't use this link I cannot even find the item.
would love to see a write up of this if/when you change your glass or back cover.
I've just ordered one of these from Ali Express. If it seems like nothing happens when you click Buy Now or Add to Cart, make sure you've selected a color (even though there is only one color). $16.99 with free shipping, but will take between 15 and 40 days to get here.
I have to say, Huawei customer service is awful. I started the process of checking to see if I can get it repaired (under warranty or otherwise) last Sunday. I sent an e-mail to the address they gave me and included 7 pictures of the phone and proof of purchase, as instructed. When I called today (Friday) I was told I'd have to start the process over, so I sent another e-mail with 7 pictures of the phone. The approval process is supposed to take up to 72 hours. And if it isn't approved, I'm on my own. They don't do paid repairs. Fortunately, my phone still works. But what if it didn't? I'd be without a phone while waiting for these guys to tell me if they'll fix it or not. This puts a real damper on my attitude toward this phone, and toward Google. This is supposed to be a premium, flagship phone. Shame on Google, and shame on Huawei.
Rich
It'll be great to hear the outcome of this, like many others I'm sure sooner or later your going to break it, damage it with grinder/Welding sparks.
Bro, what's the update?!
Pain-N-Panic said:
Bro, what's the update?!
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I'm not the OP, but I had my glass break as well. I didn't drop it, I honestly have no idea how it happened. I tried getting fixed under warranty... Pfft, waste of time. Huawei warranty in Canada Sucks. Anyway, I ordered from Global Direct Parts. As far as I can tell it is the original OEM part. Install was a breeze since it was cracked and easy to take out after heating it up.
http://www.globaldirectparts.com/OEM-Huawei-Nexus-6P-Camera-Flash-Lens-p/hwn6pmsc1.htm?CartID=1
Good as new. Hope this helps someone.
Good to know that there is a replacement part available I might open my Nexus 6P soon to try something out I don´t like the stock cooling of the SoC to be honest and I´ve already improved my old Nexus 7 ( 2013 ) and Nexus 5 (2013) cooling.
I´m just scared that I might shatter the visor glass since this one looks really tough to remove..
thanks for the link.. might be useful in future
Think you can go through the steps of removing the broken lens (tools used, etc) and installing the new lens? Would be much appreciated as I'm waiting for my new lens to arrive and not really sure of how to go about the replacement. Thanks!