Frequently Asked Questions - - HTC ONE X+ (S728e) (Please READ BEFORE posting!) - HTC One X+

[SIZE=+3]Frequently Asked Questions[/SIZE]
[SIZE=+2]-- HTC ONE X+ (S728e) --[/SIZE]​
[SIZE=+1]This a short list of frequently asked questions in this device forum and the answers often given as a response. It should serve as a starting point for gathering knowledge and finding solutions to many common problems. Please only post in this thread with feedback on how to improve this document. Do not post "Thank you" type responses. If you have additional questions or require more help, try to find an existing thread or create your own. Do not use this as a general help thread.[/SIZE]
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[SIZE=+1]Q1: How do I ask a question so I'm not called a "noob"?[/SIZE]While you may see many questions asked in the Development section, PLEASE be aware this is not the place for questions.
Remember to use the search found at the top of the forum. There is also a search within each section. Example click on Q&A HERE. In the upper right you will now see two search's. At the top it says Search All Forums and a little further down you will see Search This Forum. Enter your search criteria in the Search This Forum to get info from this section. The search at the top will look through the entire forum.
Please read as much as you can prior to doing anything with your device.
Make sure your question has not been answered in the OP (Opening Post) of each section of Development
Search Q&A for threads that may have been started for a particular rom.
Take the time to summarize at the best of your knowledge what you are experiencing as problem. (i.e. Phone, stock or rooted, etc.)
[SIZE=+1]Q2: Thanks Button?[/SIZE]At XDA, we have a large number of users that work tirelessly to provide the community with great ROMs, software, advice, and support, and they often do it asking nothing in return except for the occasional donation. Often times it’s reasonable to add a “thanks” in a reply if someone did great work. Trouble is, posts that say “thanks” can quickly clog up a thread and detract from the more in-depth conversation that is going on.
XDA have rolled out an interesting feature on the forum: the Thanks button. Quite simply, if you appreciate someone’s post, give them a Thanks by using the button in the far left position in the User field. Each user is limited to eight Thanks per day (There is a count down from each Thanks you hand out, not the group. Therefore, if you give a Thanks at 17:00, then at or around 17:00 the following day, you will have another one to replace that one), and you cannot undo a Thanks, so only reserve your Thanks for when you really mean it. There are several features in place to prevent people from taking advantage of the system for example, you cannot Thanks yourself. XDA discourage users from soliciting Thanks and they should never be required in return for providing replies or anything else.
Remember, if someone took the time to help you, a Thanks should be given freely and without pressure / obligation to this person, this feature was implement exactly for that purpose​
[SIZE=+1]Q3: How do I install ADB and make use of it?[/SIZE]Just follow this tutorial [Tutorial] How to install Android SDK/ADB tool & HTC's drivers [BEGINNER FRIENDLY]​
[SIZE=+1]Q4: What is ADB? [/SIZE]Everything you need to know is well explained HERE.​
[SIZE=+1]Q5: Which ROM/KERNEL/BATTERY AUTONOMY is the best?[/SIZE]There is no perfect/best ROM. It's all based on personal preference. Do your own test and be your own judge.​
[SIZE=+1]Q6: Where should I start to root my phone?[/SIZE]You will first need to unlock your bootloader, install a custom recovery, then rooting will be possible. Please read this HOW TO by hasoon2000. His All-In-One Toolkit can be found Here. (Take the time to thank him if he helped you!)​
[SIZE=+1]Q7: Why does the sound of my Bluetooth is so bad, how can I fix this?[/SIZE]Unfortunately to fix this issue you need a rooted phone until HTC release an update to correct this, if it's the case then simply apply the BT Call Fix solution provided by Steve0007 (Take the time to thank him if he helped you!)​
[SIZE=+1]Q8: How to mount USB storage in Recovery? [/SIZE]The HTC ONE X+ is a data/media device which is why this function is non-working. More explanation can be found HERE.​
[SIZE=+1]Q9: HELP! My phone is boot looping! [/SIZE]You need to extract the boot.img from the ROM you just flashed and to place it in the Platform-Tools folder of SDK. While your phone is boot looping, hold the VOLUME down rocker + POWER button it should reboot in bootloader. Plug in your USB cable coming from your computer and flash the boot.img
Start with this command : fastboot devices (you should see your serial at the screen)
Write this command (if serial is successful) : fastboot flash boot boot.img (Enter)
Clear cache with : fastboot erase cache (Enter)
Reboot with : fastboot reboot (Enter)
Your phone should boot with your new ROM, let your phone sit for ~10 minutes before setting it up.
[SIZE=+1]Q10: How can I achieve S-OFF with my ONE X+? [/SIZE]Unfortunately, this is not a possibility for the moment with this device. This means you have to flash a specific boot.img manually, no RADIO can be flash. Some kernels can be flashed also manually. The reason is simple, no Devs tools are available for the TEGRA chipset (the chipset of the HTC ONE X+) to do so, actually this is only possible on devices with a Qualcomm chipset. You can follow the evolution of this feature in the development thread located HERE​
[SIZE=+1]Q11: How do I enter Recovery Mode?[/SIZE]
Make sure Fast boot is Disabled via Settings -> Power -> Fast boot (unticked).
Phone unplugged and in Power Off mode.
Press and hold Volume down while pressing the Power button.
Once in Bootloader navigate with the volume rocker and validate your choice with the Power button.
[SIZE=+1]Q12: What does MD5 checksum means? [/SIZE]MD5 digests have been widely used in the software world to provide some assurance that a transferred file has arrived intact. For example, file servers often provide a pre-computed MD5 (known as Md5sum) checksum for the files, so that a user can compare the checksum of the downloaded file to it. A simple HOW TO is located HERE.​
[SIZE=+1]Q13: I've been asked for a logcat, how I do this?[/SIZE]Simply read the Logcat tutorial provided by paxChristos (Take the time to thank him if he helped you!)​
[SIZE=+1]Q14: Are International ROM and AT&T / TELUS ROM inter-compatible? [/SIZE]NO! The INTERNATIONAL (enrc2b) version does not have the radio feature called LTE unlike AT&T / TELUS (evitareul) versions. It is important to select the correspondent ROM version of your phone. If you flash the wrong version, your phone will simply boot loop endlessly. To resolve this you need to flash the correspondent version. You will probably need to use the method called sideload to transfert a valid ROM on your SD Card, please refer yourself to Q15 to do so.
More details about : International specs vs AT&T / TELUS specs (see NETWORK).​
[SIZE=+1]Q15: How can I ADB Sideload a ROM to my SD Card? [/SIZE]Some situations require the sideloading method to be able to transfer a ROM on the internal memory of your phone, here are some cases :
You flashed a wrong version and your phone is endlessly looping.
You accidentally wiped your SD Card and you already have wiped your phone's ROM.
You wiped your ROM and forgot to transfer a custom ROM.
Or any variant of the previous reason.
Whoever told you to use ADB Sideload.
Here is how to do it :
You absolutely need the latest TWRP RECOVERY (download links below) to use ADB Sideload, at this moment I don't think it is working with CWM RECOVERY...
Download or locate the desired ROM on your computer.
Rename it with a short name.
Place it in the sub-folder : Platform-tools of your SDK folder.
Reboot in RECOVERY
Set the device into ADB sideload mode. In TWRP you do this by going to Advanced then ADB Sideload Slide to start.
From the command line, type : adb sideload your_rom_name.zip
It can take several minutes to complete the transfer.
╠►TWRP2 Recovery download links : For International model look HERE and for AT&T / TELUS model look HERE.
[SIZE=+1]Q16: How many charge cycles does it take for a ROM to settle down after flashing?[/SIZE]By general experience it is around [email protected] full battery cycles. Which means you have to charge your battery to 100% and then run it down to about ~5% before you start charging again. After the 3rd - 4th cycle your battery should start to improve.​
[SIZE=+1]Q17: My battery is draining fast when my screen is off, why?[/SIZE]It is most likely caused by an application that is active in the background, thus draining your battery, learn what is a wakelock.​
[SIZE=+1]Q18: I need an original RUU, where can I find them?[/SIZE]
For the International (ENRC2B) version have a look HERE
For AT&T/TELUS (EVITARE_UL) version look HERE
[SIZE=+1]Q19: Several HTC Widgets are missing, how can I fix this?[/SIZE]Go to Settings → Apps → All → Navigate to 'HTC Sense' and tap on 'Clear data'.​
[SIZE=+1]Q20: Help!!! I am stuck in bootloader without a ROM installed, what should I do?[/SIZE]Simply follow this guide to load a custom ROM onto your HOX+ device if you have bootloader access.​
[SIZE=+1]Q21: Where I can find latest TWRP Recovery?[/SIZE]Simply follow those TWRP2 Recovery download links : For International model look HERE and for AT&T / TELUS model look HERE.​
[SIZE=+1]Q22: Everything is working great but I have no Data working?[/SIZE]Probably your APN's are missing.
If you follow this path : Settings -> click on Mobile Data left part -> Access point names -> APN's
Do you have a black screen with only APN'S & Menu on top? If yes, then you need to create an APN to regain your DATA access, just follow these instructions...
How to create an APN... There's two in fact on my HOX+ on TELUS network :
Navigate to Settings -> click on Mobile Data left part -> Access point names -> APN's -> Menu -> New APN -> write in the correspondent field the following for the first one
Name: TELUS SP
APN: sp.telus.com
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://aliasredirect.net/proxy/mmsc
MMS Proxy: 74.49.0.18
MMS Port: 80
MMS Protocol: WAP 2.0
MCC: 302
MNC: 220
APN type: default,hipri,mms
Now Save this via the Menu
For the second one again clicking on Menu -> New APN
Name: TELUS ISP
APN: isp.telus.com
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: <Not set>
MMS Proxy: <Not set>
MMS Port: <Not set>
MMS Protocol: WAP 2.0
MCC: 302
MNC: 220
Authentication type: <Not set>
APN type: dun
*N.B. ISP is related for tethering mode.
Save via Menu, you are done, just make sure that the first APN is ticked on the APN's screen. Ah yeah I almost forgot, it is always better to reboot your phone after setting up your APN's. It's free anyway!​
[SIZE=+1]Q23: Where I can find the original AT&T and TELUS boot.img?[/SIZE]For AT&T model look HERE and for the TELUS model look HERE.​
[SIZE=+1]Q24: Where I can find the original AT&T and TELUS recovery.img?[/SIZE]For AT&T model look HERE and for the TELUS model look HERE.​
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This FAQ is part of a Recognized Contributor Group Initiative. Please look for a similar FAQ thread when visiting another device forum.
A special thanks to everyone who contributed to the production of this FAQ​

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Known Issues with no solution yet
What about also adding a thread (or another reply on here) for "known issues" with no known solution or something of the sort. For example:
-Multiple and/or Delayed Texts (AT&T only) - http://forum.xda-developers.com/showthread.php?t=2156386
-Headphone button calls previous call, regardless of any apps downloaded (like Headset Button Control).
-Google Contacts Sync always shows a "double arrow." - http://forum.xda-developers.com/showthread.php?t=2170659

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If someone with perfectly working AT&T (or any other carrier for the LTE HOX+ EVITARE_UL only) APN's settings can send them to me by PM, it would be much appreciate. I will then add them to the FAQ
TIA

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Lucky Thirteen said:
If someone with perfectly working AT&T (or any other carrier for the LTE HOX+ EVITARE_UL only) APN's settings can send them to me by PM, it would be much appreciate. I will then add them to the FAQ
TIA
Click to expand...
Click to collapse
hi, 2 days back I got HOX+ it's cid is 11111111 but under [ro.aa.cidlist]: [TELUS001] , [ro.aa.project]: [EVITARE_UL_JB_45] . so this is a telus variant device but I'm in India, will I get 4.2.2 OTA update?
I'm worried now .
I also checked my device is S-Off .
thanks for all the info.

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gaara6775 said:
hi, 2 days back I got HOX+ it's cid is 11111111 but under [ro.aa.cidlist]: [TELUS001] , [ro.aa.project]: [EVITARE_UL_JB_45] . so this is a telus variant device but I'm in India, will I get 4.2.2 OTA update?
I'm worried now .
I also checked my device is S-Off .
thanks for all the info.
Click to expand...
Click to collapse
as far as i know there's no update for non international version of HOX+ yet, you will have to wait until it's released.

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Just to add more for Q18.
The link provided there will direct you to the new link where the files are already moved. But if you want to go directly to download the link, you can go HERE for the international and HERE for the AT&T.
However, downloading RUU from those links are not resumable. I have found one where you can resume your download since it is quite big but only for international version (ENRC2B) and 1 RUU for EvitaRE. But i believe it is updated so there will be more added in the future. You can try it HERE