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About a month ago I was transferring files to/from my Amaze 4G, and then I disconnected it from my computer (without clicking "Eject" in Windows or disabling USB storage in Android) and after that, every time I would open an album, a few photos would disappear. A dozen here, 20 there, until my >1000 photos (carried over from previous phones) were GONE.
I removed the memory card and put it in my computer, and used an un-delete program to retrieve them intact and unharmed. I guess the file table got corrupted or something. I did a factory reset on my phone, reformatted the SD card, put all my files back, and went on my merry way.
Just a few minutes ago, I was copying all of my photos from the phone. I made sure the click "eject hardware" in Windows, and then selected "Charge Only" on the phone, disconnected it, and then, just to make sure it re-mounted properly in Android, I un-mounted and re-mounted the card via the settings page. When I open up the Album app (Which was presumably running in the background during this whole operation), several hundred photos are missing.
I plugged the phone back in, deleted the photo directories, and reloaded them from the backup on my laptop, making sure that the Albums app was closed. I then re-opened the Album app after properly disconnecting the phone, and about 600 photos were still missing. I closed the app and reopened it, and only a couple hundred were missing. I went back to the album list and then re-opened the camera album, and fewer photos were missing. Wash, rinse, and repeat, until all of the photos had reappeared.
This whole ordeal has left me concerned about the safety of my files. Ever since the first one I have often opened and re-opened the photo album to see if the number of photos decreases each time I open it, and I've had no issues other than the ones mentioned.
Any ideas on a cause/prevention for this issue?
AllanJH said:
About a month ago I was transferring files to/from my Amaze 4G, and then I disconnected it from my computer (without clicking "Eject" in Windows or disabling USB storage in Android) and after that, every time I would open an album, a few photos would disappear. A dozen here, 20 there, until my >1000 photos (carried over from previous phones) were GONE.
I removed the memory card and put it in my computer, and used an un-delete program to retrieve them intact and unharmed. I guess the file table got corrupted or something. I did a factory reset on my phone, reformatted the SD card, put all my files back, and went on my merry way.
Just a few minutes ago, I was copying all of my photos from the phone. I made sure the click "eject hardware" in Windows, and then selected "Charge Only" on the phone, disconnected it, and then, just to make sure it re-mounted properly in Android, I un-mounted and re-mounted the card via the settings page. When I open up the Album app (Which was presumably running in the background during this whole operation), several hundred photos are missing.
I plugged the phone back in, deleted the photo directories, and reloaded them from the backup on my laptop, making sure that the Albums app was closed. I then re-opened the Album app after properly disconnecting the phone, and about 600 photos were still missing. I closed the app and reopened it, and only a couple hundred were missing. I went back to the album list and then re-opened the camera album, and fewer photos were missing. Wash, rinse, and repeat, until all of the photos had reappeared.
This whole ordeal has left me concerned about the safety of my files. Ever since the first one I have often opened and re-opened the photo album to see if the number of photos decreases each time I open it, and I've had no issues other than the ones mentioned.
Any ideas on a cause/prevention for this issue?
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Maybe the album software wasn't given enough time to create all the thumb pics it uses for browsing for the 1000+ pictures you just added? It would take even longer if you had vids in there too.
johnk1973 said:
Maybe the album software wasn't given enough time to create all the thumb pics it uses for browsing for the 1000+ pictures you just added? It would take even longer if you had vids in there too.
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That would explain the second incident, but in the first one, the photos were actually deleted; when I used an undelete program they showed up as "_mage_210" and the like.
AllanJH said:
That would explain the second incident, but in the first one, the photos were actually deleted; when I used an undelete program they showed up as "_mage_210" and the like.
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A corrupt mem card is all i can suggest.
johnk1973 said:
A corrupt mem card is all i can suggest.
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It has happened now with two different cards, one of which I'd been using for about a year with no problems, the other straight out of the package.
AllanJH said:
It has happened now with two different cards, one of which I'd been using for about a year with no problems, the other straight out of the package.
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Do you have a different computer or laptop to recreate the issue so you can eliminate the computer variable?
nguyendqh said:
Do you have a different computer or laptop to recreate the issue so you can eliminate the computer variable?
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Not in a usable state. However, I've had no problems with drive/card corruption from my computer.
Failing the faulty computer, do you think the phone is faulty, and should be replaced?
AllanJH said:
Not in a usable state. However, I've had no problems with drive/card corruption from my computer.
Failing the faulty computer, do you think the phone is faulty, and should be replaced?
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If you can eliminate the computer as a variable then yes I'd assume the phone has a defect.
You've already said you tried two different microSD cards. One new and one old.
So that variable has been eliminated.
Only two left to go. One you can do with relative ease at a friends or even a internet cafe.
The other requires waiting for a replacement.
I would try and isolate the issue to one element first before I sent off for a new phone.
In any case if you'd rather just send off for a new one and be done with it then go for it.
Just make sure you test the new one and see if the problem persists.
Good luck.
nguyendqh said:
If you can eliminate the computer as a variable then yes I'd assume the phone has a defect.
You've already said you tried two different microSD cards. One new and one old.
So that variable has been eliminated.
Only two left to go. One you can do with relative ease at a friends or even a internet cafe.
The other requires waiting for a replacement.
I would try and isolate the issue to one element first before I sent off for a new phone.
In any case if you'd rather just send off for a new one and be done with it then go for it.
Just make sure you test the new one and see if the problem persists.
Good luck.
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Thanks for the suggestions!
This problem seems to not happen if I make sure to kill the HTC/Android Albums app before connecting the phone to the computer, so it's usable for the time being. Once I go into the next payment cycle (I used up all my high-speed data, and I don't want to attempt a reload on 2G) I'll take it into the store and see if they'll swap it out, just to be safe.
So no-one else has had this problem?
Hello everyone. Had my Lumia 800 Black for 2 weeks now and I love it.
A friend of mine downloaded some pics from her FB profile, but I wasn't around and now I can't find the pictures. Not with zune, not with the usb storage device "hack" (Don't know that I've done the reg "hack" properly, because I can see the phone as a device, but nothing is shown after expanding it). Searched for couple of days for file manager/explorer app, but can't find anything.
Don't have any experience with smartphones, so please help me.
"Pictures ---> Saved pictures" ?
Nope. Nothing there.
Nothing else I can thing of - they weren't saved.
Nope if they are not in that folder they couldn't have been saved. It's the only folder we can save images to.
Did You check The whole folder ? Sometimes it is saver with the original timestamp and therefore not nescessarily at the end as latest photos.
Im new from iphone to s3 and am really struggling with the gallery photo.
When i synced my photo albums to iphone they appeared in the correct folders ie places ive been etc but when i sync to the s3 they are just scattered all over the place and not in the albums any more ... i have like 2000 pics and all randomly scatterd all over the place and no matter what i try i can get the holiday 2012 folder to show the pics that should be .... its doing my head in and im begining to think i should just go back to the iphone .... why cant the phone show " Holiday 2012 " folder or any other and when clicked it opens to show those pictures. There is no order to any pictres no matter what i try ... surely cant be that difficult
Ok i give in .... going to restore this stupid phone and go back to Crapple i suppose .... that Kies sofware is garbage too
Try web solution
You dude might wanna try to use the web interface to get your folders
In order. It ought to be much faster.
Joll3 said:
You dude might wanna try to use the web interface to get your folders
In order. It ought to be much faster.
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Sorry but web interface ?? Thats lost on me . I dont understand ... ive googled for an answer and come across nothing .
All i want is to have my pictures on the stupid phone the way they were on my previous phone and not randomly scattered all over and in no order . I sync the folder to the phone but they are in the camera folder on phone but all over the place and not in " Holiday 2012 " folder.
Cant i transer my " Holiday 2012 " picture folder and have it stay in a folder to be clicked on my phone instead of the pics being all over the place ... im begining to hate this phone ... glad i havnt sold the iphone yet
I can honestly say i regret buying this phone ...... its either a glaring fault that the phone cant keep your pictures in the folder when synced or Kies is a piece of crap software or probably both actually . Everyother phone and pc software I've had before just sync's your pictures in your various folders from Nokia to Sony to Apple they just work but this Kies rubbish doesnt or cant ......
I'm seriously disapointed that this phone cant display a folder of pictures and cant believe samsung have released a phone that cant sync a folder of pictures , and i have to scroll through 2000 pictures to show someone a picture or two ????? Pathetic really .
Sim free 2 week old S3 going back in the box and hopefully returned to the seller .
Kies is a piece of crap. Don't use it and you'll be really happy with the phone.
It's like iTunes, only 10 times worse.
What exactly are you trying to achieve? I'm sure we can help you figure out the best way to do it.
The S3 organises albums based on what folders they're in. Connect it up to your computer, and copy your photos manually to either the internal memory or the SD card (if you have one), in separate folders to separate out the albums.
d4fseeker said:
Kies is a piece of crap. Don't use it and you'll be really happy with the phone.
It's like iTunes, only 10 times worse.
What exactly are you trying to achieve? I'm sure we can help you figure out the best way to do it.
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I thought I'd explained what im trying to achieve ... If i sync a folder of pictures to my phone through Kies IE "Holiday 2012" which has my recent holiday pictures in it ... it syncs the pictures only ..The folder dissappears so when i go into the phone in Gallery there isnt a folder called Holiday 2012 i can click on to see my holiday pictures ... it wont send any folder with pictures to the phone , it just sends the images which are then in a huge jumble in no order scattered all over so if im looking for 1 picture in peticular in Gallery i have to scroll through all the 2000 ish pictures to find the one im looking for .
In kies ive tried syncing a single chossen folder and all it does is send the pictures ... why when i open Gallery isnt there the folder called Holiday 2012 which i can click to see all of the Holiday 2012 pictures together instead of scattering them all over . Ive tried Dragging as kies says and also actually choosing the folder in Sync photo's but always the same stupid result .
I dont know how else to describe it and im getting to the stage where i just want to get rid of it and go back to iphone which syncs pictures in the folders so when i go to photo's they are all nicely there in there respective folders . Easy .
don't use Kies for transfer.plug your phone t usb and connect t computer and connect like media and drag and drope folders.
Sent from my GT-I9300 using xda premium
Yeah Kies is junk. i've transfered loads of photo files over with drag and drop and it works fine keeps them in the files etc.
If you want to use Sync, 'Cheetah Sync' seems to be exactly what you are searching for. It uses Wifi connectivity so you don't even have to plug the phone in the computer to keep it synced.
I have a few questions I hope somebody can shed some light on regarding images and videos...
Problem 1 - Dropbox Image Resolution
Firstly, it seems that Dropbox auto-uploads scales down the photos? Is there a way to stop this?
I noticed because my images are always sideways because of how I hold my phone taking pics, but then in my dropbox folder they were all portrait, so I checked image resolution and they are indeed smaller?
Problem 2 - Photo distortion/corruption from Windows File Transfers
Also, when copying photos from the phone to computer via USB (MTP), many of the pictures become corrupted. By corrupted I mean really strange lines across the photos and colour distortions. The actual pictures taken are fine because on the phone display in the Gallery they show perfectly. It is just when copying to PC they seem to corrupt. The photos are a mixture of some on the memory card and some on the internal storage and the problem happens with both..
This has happened to me on random photos (I transferred 150 and probably 30 were corrupt). I have tried this on two computers, one that has Kies installed and the Samsung Galaxy S3 Toolkit installed, and another computer that has no drivers installed apart from the ones Windows installs.
The file transfers were using Windows Explorer. I also tried with Kies and had the same problem.
Importantly: When trying a second or third time to copy the corrupt files, they copy fine and the problem disappears.
I noticed the Dropbox problem because I thought, well the photos are already uploaded so I can just copy from there without any photo problems, but they were all smaller resolution?
Problem 3 - HD Video Stutters
And my final problem. I copied a video taken on the phone to the PC (taken at 1080 full HD) it is a couple of minutes long in broad daylight. When viewing on the phone, quality is perfect. However when playing on the laptop (Core i5, 4GB RAM, Sony Vaio) the video has some stutters and distortion/corrupt bits.. it seems to play fine for a few seconds and then the video goes all distorted, then fine, then more distortion?
The problem appears on videos saved both on the phone internal storage, and on videos saved to memory card (class 6 SanDisk microSD)..
I have plenty of space and RAM available on the phone, it is only a week old, I have setCPU set to use Lazy CPU governor, using SIO scheduler, and I have dynamic hotplug disabled and all 4 cores running. Phone is rooted, with CWM touch..
Has anyone faced a similar problem or have any suggestions? What is the optimum way to transfer my photos to computer? Should I store photos and videos on internal storage or on the memory card?
Thanks
mine is like this, it should be 2mb and its only 333kb
http // imgur com/r6OyL
only i did cut and paste and now left with nothing. is there way to recover it ?
That is a perfect example of what happens to my photos...
As for recovering, not too sure. NEVER CUT things you don't want to lose. COPY then delete after.
danieljamie said:
That is a perfect example of what happens to my photos...
As for recovering, not too sure. NEVER CUT things you don't want to lose. COPY then delete after.
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so based on that could i get a new phone ?
danieljamie said:
I have a few questions I hope somebody can shed some light on regarding images and videos...
Problem 2 - Photo distortion/corruption from Windows File Transfers
Also, when copying photos from the phone to computer via USB (MTP), many of the pictures become corrupted. By corrupted I mean really strange lines across the photos and colour distortions. The actual pictures taken are fine because on the phone display in the Gallery they show perfectly. It is just when copying to PC they seem to corrupt. The photos are a mixture of some on the memory card and some on the internal storage and the problem happens with both..
This has happened to me on random photos (I transferred 150 and probably 30 were corrupt). I have tried this on two computers, one that has Kies installed and the Samsung Galaxy S3 Toolkit installed, and another computer that has no drivers installed apart from the ones Windows installs.
The file transfers were using Windows Explorer. I also tried with Kies and had the same problem.
Never had any corruption at all ever .
You may have something else working in the background during copy ????
jje
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Do you mean working in the background on the phone or the laptop?
I was transferring some background pics to my phone last night and the connection kept dropping and files became corrupt, many many files became corrupt and unusable..
This happens in both MTP mode and the "Camera mode"..
I don't understand what is going wrong.. My phone is pretty much stock apart from my NEAK kernel.. I don't have any apps using the USB..
Don't know why the files get corrupted the first couple of times you transfer the, but for automatic transfer to Dropbox, Google, and my web domain I use FolderSync. Seems to do the job without compressing any pics/videos.
slonn said:
Don't know why the files get corrupted the first couple of times you transfer the, but for automatic transfer to Dropbox, Google, and my web domain I use FolderSync. Seems to do the job without compressing any pics/videos.
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Thanks I will use that app for dropbox sync, looks awesome!
I just checked and there is no compression of my Dropbox Camera Upload syncs at all. Maybe it's your ISP? Are you using 3G to do this? Orange compress and alter the quality of images downloaded on webpages over 3G. I know because I've only just switched to Three and Orange used to do this all the time to all 3G connections.
Kryten2k35 said:
I just checked and there is no compression of my Dropbox Camera Upload syncs at all. Maybe it's your ISP? Are you using 3G to do this? Orange compress and alter the quality of images downloaded on webpages over 3G. I know because I've only just switched to Three and Orange used to do this all the time to all 3G connections.
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You are 100% sure that your photos taken at 8MP remain at 8MP after using Dropbox Camera-Upload option?
Standard dropbox upload should remain at 8MP, but the camera-upload function that automatically uploads photos as you take them, that compresses them I think?
Do you experience any of the USB problems I ask about?
Im getting fed up of zune syncing every single photo ive ever taken on my phone every time I want to get a couple of photos across.
I use my phone for work and take photos when visiting customers, I would like to copy them to my laptop and then delete them from my device. But I dont really want all my personal photos on this laptop. However when i plug the phone in it starts syncing absolutely everything. This is despiet selecting 'items i choose' under Picture syncing options. I will then delete pictures from the phone to then find that it resyncs them again anyway.
Now, when i plugged my phone in before it used to flash up on screen with a couple of options, one being mass storage device. I never tried it but i wanted to press this to see if i can just copy across (and then delete from my phone memory) the pictures i need rather than syncing. But i cannot get it to appear when i plug in the cable anymore.
Does anyone have any ideas about where it is?