Those with dead pixels - AT&T HTC One (M7)

Just curious if you are gonna keep your device or not. I personally have been though at least 5 HTC one's all with dead pixels. Don't know if I should just go with a nexus device instead of trying to get the perfect HTC one.
Sent from my HTC One using Tapatalk 2

Alaris said:
Just curious if you are gonna keep your device or not. I personally have been though at least 5 HTC one's all with dead pixels. Don't know if I should just go with a nexus device instead of trying to get the perfect HTC one.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
You will find a perfect one. Go to a store, test them before you leave. Or just send it in to HTC they said the would fix them.
Sent from my HTC One using Tapatalk 2

joshuadjohnson22 said:
You will find a perfect one. Go to a store, test them before you leave. Or just send it in to HTC they said the would fix them.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Will the AT&T stores usually let you install a Pixel test app prior to purchasing?

gbeardmore said:
Will the AT&T stores usually let you install a Pixel test app prior to purchasing?
Click to expand...
Click to collapse
Just say you have been through *blank* amount of units and they all have dead pixels and you want to get this phone but don't dont ant it to have dead pixels. I don't see them giving you a hard time. Or if they give you a hard time just get it and test it there and turn around and get them to change it.
Sent from my HTC One using Tapatalk 2

Well I returned my silver one and got a black one because I know they arrived today. Everything looks good though ran pixel test really quick and didn't notice anything. I didn't sit there trying to look for one though, maybe I'll just leave it at that.
Sent from my HTC One using Tapatalk 2

gbeardmore said:
Will the AT&T stores usually let you install a Pixel test app prior to purchasing?
Click to expand...
Click to collapse
It's my experience with AT&T that you don't even get to touch the device until you swipe your card, but could be different depending on where you live
Sent from my HTC One (AT&T silver) using XDA developers app

Related

Exchange phones I had for 3 weeks now

I have htc evo lte and like it a lot, I usually don't do any of those thread about quality and what not, but this time I am, anyway I have the phone for 3 weeks now and I noticed a small light leak on my home button when im looking at black backgrounds it looks like a V and I was wondering if sprint can still exchanged the phone? I bought at sprint store but is my 3rd week, is it possible? Or should I just keep it. Thanks for the responses
Sent from my EVO using Tapatalk 2
They should exchange if you are in range of the exchange period or in warranty. Although, I recommend you just keep it.
Sent from my R800x using xda premium
jgalan14 said:
I have htc evo lte and like it a lot, I usually don't do any of those thread about quality and what not, but this time I am, anyway I have the phone for 3 weeks now and I noticed a small light leak on my home button when im looking at black backgrounds it looks like a V and I was wondering if sprint can still exchanged the phone? I bought at sprint store but is my 3rd week, is it possible? Or should I just keep it. Thanks for the responses
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If its not out of your way it wouldn't hurt to ask
Sent from my PG86100 using Tapatalk 2
KeanuC said:
They should exchange if you are in range of the exchange period or in warranty. Although, I recommend you just keep it.
Sent from my R800x using xda premium
Click to expand...
Click to collapse
I was thinking about that cause I dont have any other broblems besides the one and I will see
Sent from my EVO using Tapatalk 2
If you are ok with rooting I'm sure we will see a mod soon to either make the button lights less bright or turn them off altogether, I'm hoping for the latter myself.
Sent from my EVO
raiderep said:
If you are ok with rooting I'm sure we will see a mod soon to either make the button lights less bright or turn them off altogether, I'm hoping for the latter myself.
Sent from my EVO
Click to expand...
Click to collapse
Yeah I want that too I dont need them much they well separated and Im used to them, even tho coming from galaxy nexus it felt weird at first
Sent from my EVO using Tapatalk 2

Bootloader in now unlocked!!!!!

http://www.phonearena.com/news/Bootloader-for-AT-T-Branded-HTC-One-is-unlocked_id41871
Should be in general, but thanks for the good news
Sent from my Galaxy Note 2
bonee said:
http://www.phonearena.com/news/Bootloader-for-AT-T-Branded-HTC-One-is-unlocked_id41871
Click to expand...
Click to collapse
You did see that they gave XDA (this subforum, no less) credit, right?
In other words, we've got five on it.
bonee said:
http://www.phonearena.com/news/Bootloader-for-AT-T-Branded-HTC-One-is-unlocked_id41871
Click to expand...
Click to collapse
your a bit late to the party
CheesyNutz said:
your a bit late to the party
Click to expand...
Click to collapse
Come one cheezy. You're pissing on his parade! LOL
lol
Do we know whether it can flash international ROMS or not yet?
Just placed mine on order.
Toaster Strudels said:
Do we know whether it can flash international ROMS or not yet?
Just placed mine on order.
Click to expand...
Click to collapse
We do not know anything for certain currently.
The fact as it currently stands, it could be like the Droid DNA (unlockable before release, locked after carrier release), or it could actually be unlockable after release. Confirmation on unlocking, rooting, flashing, etc. will not come until after the phone is officially released through AT&T on the 19th.
The world is not going to end if it is not unlockable for the AT&T one, I am sure someone will find an exploit. I understand that HTC is hurting, and wants money, but it just doesn't make sense to have a developer version that basically only supports AT&T customers, if the AT&T one can be unlocked.
Sit back, relax and wait until the 19th. I know the suspense sucks, but trust me, we all will manage.
Toaster Strudels said:
Do we know whether it can flash international ROMS or not yet?
Just placed mine on order.
Click to expand...
Click to collapse
I wouldn't put a international rom on this device anyway. There roms are not built to support att lte.
sent from my droid DNA that's running a fully functional sense 5 rom produced by Newt to root
monkboy24 said:
I wouldn't put a international rom on this device anyway. There roms are not built to support att lte.
sent from my droid DNA that's running a fully functional sense 5 rom produced by Newt to root
Click to expand...
Click to collapse
OH snap monkboy is here !!!
CheesyNutz said:
OH snap monkboy is here !!!
Click to expand...
Click to collapse
There goes the neighborhood! LOL
Sent from my LG-E970 using Tapatalk 2
droidiac13 said:
There goes the neighborhood! LOL
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
Now that y'all mentioned it I do remember Mr. Nuts from the umm S3 or was it the infuse threads?
I'm not an addict I just flash a lot.
Had both phones still have the infuse
Sent from my HTC One X using Tapatalk 2
Its about a 99% chance they will kill htcdev for it on launch day. They have done the exact same thing for the one x, and the DNA. Unlockable......until launch day. This is at&t and you KNOW they won't let htcdev unlock them after the release.
Sent from my SPH-L710 using Tapatalk 2
18th.abn said:
Its about a 99% chance they will kill htcdev for it on launch day. They have done the exact same thing for the one x, and the DNA. Unlockable......until launch day. This is at&t and you KNOW they won't let htcdev unlock them after the release.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
"So you're saying there's a chance" lol
It's a good thing we have the best devs
Lol, there's always a chance
Sent from my SPH-L710 using Tapatalk 2
18th.abn said:
Its about a 99% chance they will kill htcdev for it on launch day. They have done the exact same thing for the one x, and the DNA. Unlockable......until launch day. This is at&t and you KNOW they won't let htcdev unlock them after the release.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
The one x was never unlockable at HTCdev that i know of. I had one of the early ones that walmart was selling (before official release) and it couldnt be unlocked. (not without changing CID) The ATT One X+ which came after the One X is unlockable at HTCdev, still is to this day. Why would ATT allow the One X+ to be unlocked and not the One? I say the signs look good. Cant compare to DNA, different carrier. 18th may be right, he normally is. bottom line is we wont know till after launch. I do have a couple questions..99% is a pretty definitive. where do you get those numbers? and why do you think the ATT X+ is unlockable?
Sorry if I seemed misleading. 99% was based on facts that were created in my personal opinion I really have no more information than anybody else. I don't understand why the x+ is unlockable when HTC is STILL investing in keeping the one x locked up.
I can only speculate that the x+ was knowingly released at a terrible time market wise, and there was no real reason for people to pay or use a upgrade to get the device so it was left as a possible incentive to pull in owners of the one x and other devices. again, I really have no clue and don't mean to offer any information that is incorrect or misleading
Sent from my SPH-L710 using Tapatalk 2
CheesyNutz said:
OH snap monkboy is here !!!
Click to expand...
Click to collapse
lol yeah buddy
droidiac13 said:
There goes the neighborhood! LOL
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
Dont worry guys I won't be getting the att HTC one. I'm waiting to see what the next Verizon HTC device is going to be
sent from my droid DNA that's running a fully functional sense 5 rom produced by Newt to root
18th.abn said:
Sorry if I seemed misleading. 99% was based on facts that were created in my personal opinion I really have no more information than anybody else. I don't understand why the x+ is unlockable when HTC is STILL investing in keeping the one x locked up.
I can only speculate that the x+ was knowingly released at a terrible time market wise, and there was no real reason for people to pay or use a upgrade to get the device so it was left as a possible incentive to pull in owners of the one x and other devices. again, I really have no clue and don't mean to offer any information that is incorrect or misleading
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Yeah thats good news I thought you had some insider information. The X+ was definitely released at a bad time, development sucks because of it. Some nice improvements over the X but not worth paying full price. I like the ONE so much i'm buying 2 at full price if i can. Have the dev edition coming and will buy an ATT if i can get it early. ATT did an early upgrade for the x+ so i doubt they will do it again so soon.

Dead Pixel!!!

Just got my One last night and noiticed there is a dead pixel! Tried running dead pixel fix app but did not work. Replacing it today for another one. Anyone have this issue yet?
Hexen302 said:
Just got my One last night and noiticed there is a dead pixel! Tried running dead pixel fix app but did not work. Replacing it today for another one. Anyone have this issue yet?
Click to expand...
Click to collapse
How can you even see it? They're so small!
Only one dead pixel?
Sent from my HTC One X using Tapatalk 2
eXplicit815 said:
How can you even see it? They're so small!
Click to expand...
Click to collapse
In all reality it's really not just 1. I can see 8 on my phone, but some brighter then others... So it has to be a bunch of them together(stuck white in my case)
Yes, other people with the One have had dead pixels. If it's over a certain threshold (somewhere in the range of 4-6 dead ones) you can go into a store and have it quickly replaced.
gridlock489 said:
Yes, other people with the One have had dead pixels. If it's over a certain threshold (somewhere in the range of 4-6 dead ones) you can go into a store and have it quickly replaced.
Click to expand...
Click to collapse
Guy on the phone was telling me it was going to be a 35 dollar restocking fee lol.. I got pissed and pretty much hung up the phone. I'll go in right now and see if they will swap it out really quick. should I bring everything or just the phone?
EboniK said:
Guy on the phone was telling me it was going to be a 35 dollar restocking fee lol.. I got pissed and pretty much hung up the phone. I'll go in right now and see if they will swap it out really quick. should I bring everything or just the phone?
Click to expand...
Click to collapse
Everything.
its a defect so by rights they can't charge you a restock fee your now wanting to return it and move to another phone
Ok so on my dead pixel issue. I brought it in to my local Att store. They brought out another one no issues. However when they brough the second one. I fired it up and that one also had a dead pixel! They brought another one out and I went over it all was ok. I told they guy I dint want to anal but wanna make sure it good! No charge no hassle. They even gave me a new box and head phones.
Sent from my HTC One using xda app-developers app
Hexen302 said:
Ok so on my dead pixel issue. I brought it in to my local Att store. They brought out another one no issues. However when they brough the second one. I fired it up and that one also had a dead pixel! They brought another one out and I went over it all was ok. I told they guy I dint want to anal but wanna make sure it good! No charge no hassle. They even gave me a new box and head phones.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
yep thats clearly a hardware defect not your fault
Hexen302 said:
However when they brough the second one. I fired it up and that one also had a dead pixel! They brought another one out and I went over it all was ok.
Click to expand...
Click to collapse
Just curious, were the dead pixels in the same place?
No they were in different places on the scenes. Both down towards the bottom though.
Sent from my HTC One using xda app-developers app
if only one dead pixel exist. maybe you can not return to change a new one
Hexen302 said:
Ok so on my dead pixel issue. I brought it in to my local Att store. They brought out another one no issues. However when they brough the second one. I fired it up and that one also had a dead pixel! They brought another one out and I went over it all was ok. I told they guy I dint want to anal but wanna make sure it good! No charge no hassle. They even gave me a new box and head phones.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I hope he's not going to sell the dead pixel model to a different customer...
man I just ran the test and I have about a half a dozen dead pixels...
joshuadjohnson22 said:
man I just ran the test and I have about a half a dozen dead pixels...
Click to expand...
Click to collapse
O_O
What test do you run to find out?
Sent from my HTC One using Tapatalk 2
Alaris said:
What test do you run to find out?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Just use the screen test app. Crank the brightness up (easier to see that way) and just look at the black screen if you have dead pixels it will look like a pinhole in the black. You can also cycle through the other colors but usually is most noticeable on black
Sent from my HTC One using Tapatalk 2
I have a couple that I didn't notice till I used the app. Do you think it's worth returning?
Sent from my HTC One using Tapatalk 2
Alaris said:
I have a couple that I didn't notice till I used the app. Do you think it's worth returning?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Is this something you don't mind looking bing with for a bit. The phone is worth around 600 do you want it to be perfect or have dead pixels? Who knows, it may get worse
Sent from my HTC One using Tapatalk 2

Screen test for dead pixel.

How do you perform a screen test for dead pixel at an AT&T store? Don't you have to open the package and install the app from the App Store? Does the store allow you to do it?
silkshocker said:
How do you perform a screen test for dead pixel at an AT&T store? Don't you have to open the package and install the app from the App Store? Does the store allow you to do it?
Click to expand...
Click to collapse
Tell them that you have seen a lot of dead pixels on these units and want to make sure before you leave the store. Install the app and check
If they say no just go to your car and check and walk back in and say it's bad please replace. This is what I plan on doing
Sent from my HTC One using Tapatalk 2
Honestly I think they are all like this. I am on at least my fifth replacement right now.
Sent from my HTC One using Tapatalk 2
Alaris said:
Honestly I think they are all like this. I am on at least my fifth replacement right now.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Not true, I've had 3 in my possession. First had no dead pixels at all (had a faulty headphone jack though), 2nd had one single dead pixel. the current silver one I have has none either. Hoping my Black 64GB doesn't have any when it comes
I'm actually thinking of switching to black hoping that the don't have this issue since the came out later. I just don't know if black will scratch easily.
Sent from my HTC One using Tapatalk 2
Alaris said:
I'm actually thinking of switching to black hoping that the don't have this issue since the came out later. I just don't know if black will scratch easily.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Doubt it, Josh above got a black yesterday that had a bunch of dead pixels.
I'm probably just gonna return it then. Might go with my backup plan of getting a nexus.
Sent from my HTC One using Tapatalk 2
graffixnyc said:
Doubt it, Josh above got a black yesterday that had a bunch of dead pixels.
Click to expand...
Click to collapse
Yes and my silver one does not have a single dead pixel
Sent from my HTC One using Tapatalk 2
Two silver ones, zero dead pixels.
A lot of posts about dead pixels. I'm curious, the stores will take them back with 1 or 2 dead pixels without issue, or is it manager discretion? Do you guys have to make a big stink about it to get it replaced?
I agree it's quite a bit of change we're shelling out for a device, but for televisions/monitors, most electronic retailers have a dead pixel policy stating a minimum of somewhere around 3-5 before they'll accept it for exchange/refund.
0 dead pixels here as well. I think this could be a case of the Internet magnifying an issue that happens on <1% of devices. I could be wrong though.
Sent from my HTC One using Tapatalk 2
0 here to
Sent from my HTC One using xda app-developers app
jiffy1080 said:
0 dead pixels here as well. I think this could be a case of the Internet magnifying an issue that happens on <1% of devices. I could be wrong though.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I've had 3 HTC Ones and 2 of the had dead pixels...(more than 5) if it is less than 1% I must be extremely unlucky...
---------- Post added at 10:43 AM ---------- Previous post was at 10:42 AM ----------
mrflip69 said:
A lot of posts about dead pixels. I'm curious, the stores will take them back with 1 or 2 dead pixels without issue, or is it manager discretion? Do you guys have to make a big stink about it to get it replaced?
I agree it's quite a bit of change we're shelling out for a device, but for televisions/monitors, most electronic retailers have a dead pixel policy stating a minimum of somewhere around 3-5 before they'll accept it for exchange/refund.
Click to expand...
Click to collapse
When I returned mine the guy didn't even want to see it he was like "I trust you" and replaced it right away
Yeah I'm one my 5 or 6 phone and am still finding them. I only see them when I run the app to test for them. I guess I need to figure out what I want to do before my 14 days are up. Honestly even though I do t want to I might get a nexus 4 instead if the announce bigger storage this week.
Sent from my HTC One using Tapatalk 2
that is useful
They should let you. Most of their reps are good about that kinda thing when it comes to making sure the customer is happy.
Sent from my HTC One using xda premium

Switching over

Well after 3 galaxy note 2 replacement devices I've talked att into sending me an htc one instead. So ill be over on this side come monday. Hope I like it over here with the one. Last htc device I had was the one x and I wasn't impressed with mainly the memory management problems so that didn't last long. We will see how it goes. Nice to see scotts clean roms are over here
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
The One is the device the One X should have been. Loved the One X, this phone is even better.
Hope so. Im anxious to get it
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
tx3kgtman said:
Well after 3 galaxy note 2 replacement devices I've talked att into sending me an htc one instead. So ill be over on this side come monday. Hope I like it over here with the one. Last htc device I had was the one x and I wasn't impressed with mainly the memory management problems so that didn't last long. We will see how it goes. Nice to see scotts clean roms are over here
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
HTC One has been awesome so far. Minor gripes are.... phone is so slippery that I'm afraid that I'm going to drop it and I don't want to put a case on it... of course, this is just a side effect of how cool the phone is. Also, phone is missing the menu/properties button so that's a bit annoying... I have to use the hold back button fix.
Same thing here... Had a massive amount of defective Nokia 920s, AT&T swapped me to a Note 2. 3 defective ones in a month, and they're swapping that to the 64gb One. Looking forward to (hopefully) getting a good refurb.
Just got my One earlier today and it is fantastic so far!
Sent from my HTC One using Tapatalk 2
Just received mine in this morning and I must say this is an amazing device. Only gripe right now is the button sensitivity which is supposed to be fixed in the next update. For me a huge improvement over the note 2
Sent from my HTC One using Tapatalk 2
I'm coming from a Note and must say it is one beautiful device. Got mine today. ..LOVING IT!
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I'm coming from the S4, traded it for a One. Best decision I have made in a long time.
What did you say to them to let you switch devices? I'm having issues with the Note 2 replacements they've been sending me. I'm on my 2nd now, but I have to do this all over again, so this'll make 3. Did you say it was an issue with Samsung refurbs or something? I think it's great that they let you do this.
Sent from my SAMSUNG-SGH-I317 using xda premium
clborden said:
What did you say to them to let you switch devices? I'm having issues with the Note 2 replacements they've been sending me. I'm on my 2nd now, but I have to do this all over again, so this'll make 3. Did you say it was an issue with Samsung refurbs or something? I think it's great that they let you do this.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Yeh basically I told them I was having to many problems with their note 2 replacement devices and that I did not want to go through the process any more. He put me on hold and spoke to his manager and then told me I could pick another device.
Sent from my HTC One using Tapatalk 2
Beautiful. Like I said, I'm having issues with their replacements also, so we'll see how they are with me. Thanks.
Sent from my SAMSUNG-SGH-I317 using xda premium
I have the One and I went through 5 of them now. This one will be getting switched too (2 stuck pixels).. I love the phone though lol I wish they could upgrade me to the 64 gig or something but they gave me a credit on my bill. AT&T has been nice.

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