Wet Phone confirmed working, but black screen. - Galaxy S II Q&A, Help & Troubleshooting

Hello once again audience,
I have a big problem, and this is exactly what happened since 3 days ago...
At about 7 A.M. my brother was brushing his teeth and he sprayed water onto my phone by accident or something, so I thought it was just a little bit of water and just wiped in away. I did not TRY to use my phone until about 10 A.M. when I realized the screen was not working. I pulled out the battery and reinserted it to try to boot it, however I only saw the Samsung SII wordings for a split second before it blacked out.I let it run for awhile and then I realized that the touch key lights are working, and when I tap the center of the lockscreen I feel the vibration where you unlock your phone the little lock symbol. I retried this 5 times before giving up. Then about 5 hours later, I tried it again and this time it booted up nicely! Everything was tip top, except that 1 hour later it blacked out again... So when I reached home, I plugged in the charger when it is switched off and to my surprise I see the charging logo, and I tried to boot it up and it worked. It worked for 2 days. On Sunday, 2 days after the incident, first thing in the morning I wanted to check for whatsapp messages and I realised it blacked out again. This time I had ENOUGH! So I put it in some rice and checked on it every 4 hours. So now, I think it has improved. When it boot up I see the flickering of the Samsung SII wordings as before and then it boots into the ROM fine just black screen with working touch keys and everything else. But now when i turn the screen 'off' and turned it back 'on' using the power buttons I see catch a glimpse of the 4.2.2 lockscreen clock (very dark but clear) for about 1 second and it blacks out, just like when the Samsung SII logo pops up. This has been going on for about a day. What do you all suggest I do? Keep in rice? Keep it charging? Turn it off and try my luck hours later? I really need this back up as soon as possible, and thanks button would be pressed where it is due!
Thank you all for this too long message I really want it to work again!

In rice & don't touch it for a week, but given you've already used it immediately after it got wet, the damage may already be done.

MistahBungle said:
In rice & don't touch it for a week, but given you've already used it immediately after it got wet, the damage may already be done.
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Click to collapse
Oke, lets say it's damaged, it's the screen that's damaged only right? hat would be chep to replace, yes?

The screen/digitiser are replaceable (whether you can do it or not depends on how confident/dextrous you are), Google search/eBay will give you an idea of how cheap. Or you could always ask a local mobile repair shop (then you'll obviously pay for labour, but if you're not confident enough to do it yourself...).
Edit - Mr eBay tells me I can get one for just under AUD$107

I would eat the rice, then sell the phone on ebay as "water damaged".

I have the same problem but its not water damage . The phone screen isn't turning on but the sounds and touch keys are working. What should I do? I have pictures on the phone and want to print them or save them but the screen won't turn on. Agh!

MDevine12345678910 said:
I have the same problem but its not water damage . The phone screen isn't turning on but the sounds and touch keys are working. What should I do? I have pictures on the phone and want to print them or save them but the screen won't turn on. Agh!
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Click to collapse
If the device powers on normally (except for the screen) and you don't have pattern unlock or other security enabled, it's a simple matter of powering the phone up and connecting to a PC via usb.....
The files should then be accessible via the windows explorer program.....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F

Related

[Q] Xperia X10 won't turn on.

Hi. The phone application was not functioning well and the F/C dialog showed up. I powered off the phone and from that point, the phone won't turn on.
The battery was fully charged before this happened.
When I press the power button, the phone vibrates for half a second, the screen brightens up but does not show anything but a black screen.
I removed SIM and SD cards, removed the battery and performed the above steps but nothing happened.
I also tried to put on the charger to see what's going on. Once I plug the charger, the phone's screen brightens but shows only blank (even without pressing the power button)
When connected to the charger, the green light for charging is on for some minutes, then goes off automatically.
I tried to connect it to the PC, and PC Companion finds the device as usually. It even shows the dialog on the pc screen to mount the device.
I tried a hard reset, but does not work
On some point, the sony logo appeared and then a dialog saying: "sorry process system is not responding". The first time I pressed Force Close and the phone turned off. Immediately after that, the phone turned on and showed the exact message. I pressed "Wait" but nothing happened in the next 15 minutes.
I called Sony's support center and they suggested a software update. Did the process exactly as it should, but again, even after the software update the screen shows nothing but black. It is all the time brightened for some reason.
I tried to turn off the phone for some time by removing the battery, but as soon as I put the battery back on, the phone's screen brightens and stays that way forever.
The phone was functioning perfectly up until this issue. The only application I had installed apart from some games, was AWDLauncher. On the screen I had only a TASK widget and a battery status widget.
The phone is 3 months old and has been always in perfect condition.
ANY help would be appreciated!!!!
Many Thanks
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
http://forum.xda-developers.com/showthread.php?t=717949
Many thanks for the prompt reply. I will try to do so and let you know how it goes!
o0k00l said:
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
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Click to collapse
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Was it this:
http://www.sonyericsson.com/cws/sup.../detailed/updateservice/xperiax10?cc=gb&lc=en
That Sony Ericsson told you to do?
If not, use that.
Download it, follow the steps when it says you have the latest version, press "Install Anyway".
Hope this works.
Hi itTim. thanks for the response
this is what i did but no improvement at all ((
Sounds like you broke your LCD screen somehow.
That would suck because I broke mine and it cost me $200 to fix.
Hi Hypercore.
Yes that could be the problem. The thing is that I always took rally good care of the phone, always carried in a leather pouch and never droped it. How sensitive is this lcd anyway?? Did you notice any cracks on your lcd or was the problem simillar to mine?
Thanks
When you turn on the phone does the lcd backlight turn on?
If so, look for any faint lines of color (usually a hairline size). If you see any of those then your screen is cracked.
the backlight is on, but there are no lines of colour on the lcd screen.
another weird thing is that the green light on the top blinks one or two times every time i put on the battery. even if the phone is off, once I insert the battery turns on automatically after a couple of seconds.
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
AyDee said:
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
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Click to collapse
That won't do anything.
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Devtone said:
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
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Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Hypercore said:
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
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Click to collapse
Indeed. It could be a frozen chip, memory fault, power-regulator and so on.
Hypercore said:
That won't do anything.
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Click to collapse
Ah, debug mode needed- I see now
tasaki said:
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Click to expand...
Click to collapse
if you have done this and did not worked , then it is the LCD.
send it to workshop and check it there.
Guys i Really need the solve of this problem , my xperia has blank screen now without backlight and the phone completely doesn't work . when i put the battery and prees the switch botton it gives me 3 red signals , i've updated and hard reset but it didn't work , and btw the LCD is fine , any idea. did removing the battery worked???? . please answer
After a looooot of time since my latest post, finally my Xperia came back to life. There was a battery failure which means the phone was ok all the time. Weird thing is that the led light showed that the battery was charging ok. I removed the battery and after a lot of time it is working ok again. This was really really odd.
FYI for anyone else that gets this issue.
I just had this for the past hour after trying to change my baseband....could not get it back for anything.
What I did finally try was run another baseband via flash tool, connected to usb and it started flashing....after flash phone powered on again...yeah I agree with everyone, that is freaking scary when it happens.

[Q] No Power at All

So something very weird has happened..
I had my phone plugged in charging as I was going to sleep, everything was working fine. I wake up 4 hours later, and go to check my phone but nothing happens, and I notice that I have no charging light, nothing. I unplug the charger and plug it into my computer...nothing, I try a different cord...nothing. I tried holding the power button, but still nothing. I'm really confused as to what could have happened, because like I said it was just sitting there charging, I don't keep any open water anything near it either, so that couldn't have happened.
My phone is rooted, and is s-off, I was running MeanRom 4.3 when this happen, and it had been on that for 4 days without any issues.
Any Ideas what could have happened, or what I can?
so quick update, phone started rebooting like crazy all of a sudden. I heard it vibrate on my night stand, and noticed it was on the HTC boot screen, then it went black, and did it again. So I held power+volume down and got to the bootloader, but again it just randomly rebooted while it was in bootloader, as it was restarting it made it to the start up animation, however just went black again for about 3-4 mintues, then started rebooting again....I am very confused...
Well I had the same problem, but my phone Never got reboots or anything just dead.. Ended up with service on guarantee and they had to change the moderboard of my phone
Sent from my GT-I9100 using Tapatalk 2
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
cvinton07 said:
man I hope that not the issue, but its rebooting like crazy now, and I actually rebooted enough to fully boot at one point, and the weird thing is, the Back buttong, home button and recent apps button were flashing, just like they do when you hold the power button in...
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I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
elculito said:
I had the same problem with my first 2 EVOS, the just went dead but in my case they never came back up, Sprint replaced both under the 2 weeks warranty period... Bad batch maybe?
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Click to collapse
Well looks like a trip to Best buy at lunch today (I have the Bestbuy insurance because there is no fee for insurance claims...)
I'm just worried that while I'm there that it will try to start bootlooping, and they will see the text on the "Quietly Brilliant" screen, or it will go far enough to show MeanRom's boot animation, and they will stop the thing on the spot. After posting this morning it has had 2-3 sessions of wild boot loops, where it is continuous every couple of seconds rebooting. In the 3 minutes I've been typing this, it has gone through probably 10 cycles, each time making to the end of the Quietly Brilliant HTC screen where it shows the "This build is for HTC Development only..." yikes...
Best buy doesn't care if its rooted man. I brought in 2 rooted EVO's and exchanged them on the spot. Most of them don't even know what root is. If they did they don't know about the HTC dev screen.

[Q] Help with strange Note problem

Hi, my Note has been running happily for months now, I was running the latest version of Super Nexus before the thread closed, and I was using a custom kernel, UBER I believe, its been so long since I've had to mess with it. For the record I have never overclocked, I refuse to.
Anyway, every two or three months my phone would start to get unstable, lots of apps installed etc etc, and my screen would start to flicker when I was on the home screen, sometimes the screen wouldn't wake up from the lock screen so I'd have to hit the button a few times, random reboots every couple of days, things like that.
My phone is so stable for the first couple months though, that I never bothered to change anything, I just wiped the phone clean, wipe all the cache etc etc, then I'd reinstall the ROM, and then reinstall the kernel, and bam, it was good as new again, fast and fresh.
I've done this a few times now since May 2013 when I first got it stable.
But now it has done something weird, scary even.
Its been getting buggy lately as usual, but I've been to busy to reinstall everything, so I just kept dealing with it, its been buggy for over a month now, and tonight it randomly rebooted, but didn't boot fully.
If I take the battery out and leave it out, then put it in, it automatically buzzes once, then the Samsung logo shows up, disappears, and if the room is dark you can see the screen light up black, flicker slightly, then turn off. Pushing the power button again does nothing, it stays off.
If I plug the charger in, the battery icon shows up with a spinning circle in the center, then the screen goes dark and the phone buzzes repeatedly every 3/4 of a second, buzz buzz buzz buzz etc, seemingly endlessly.
If I hold the two volume buttons and power button down, and release when the samsung logo shows up, so I can enter into TWRP, nothing special happens, the logo shows up, disappears, screen goes dark.
BUT, I did some searching and decided to try using ODIN to go back to full stock att. So I took the battery out, hold down the volume- button, put the battery in and voila! I get into download mode! I push the volume+ button and its starts waiting for the target (or whatever its called).
BUT, then the screen goes black and its dead. So I thought maybe just the screen is turning off, so I set up ODIN, started download mode, plugged in the USB, and the computer recognized it and made the appropriate sound, but as soon as the screen went dark the computer made the 'USB disconnected' sound and said device installation failed. So I am assuming its a bigger problem than just the screen, the entire thing turns off.
Its late now and I'm frustrated and don't know what to do, any help would be gladly appreciated. Hopefully there are still people using this phone.
Thanks again,
-Tom
Stuck power button.....flick the back of your phone a few times to jar it loose. It may sound and feel normal but try anyway
Or
Check for bad battery....... Does it appear or feel swollen? Very Commons need to replace after about a year. $8 on Amazon.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
captemo said:
Stuck power button.....flick the back of your phone a few times to jar it loose. It may sound and feel normal but try anyway
Or
Check for bad battery....... Does it appear or feel swollen? Very Commons need to replace after about a year. $8 on Amazon.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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Click to collapse
Thank you for your response, this makes sense. I have flicked and played with the button, it appears and sounds to be working properly, but I am going to take it apart tonight to be sure. I've had it apart before, I had to do the GPS fix, so I won'tbreak it, but thanks for the new direction to go in!
I will report back.
Also, I have 4 batteries I alternate with and they all have the same effect :/
Thanks again!
-Beastlykings
After some research on faulty power buttons specifically, I realize this this a fairly common problem, and as such I apologize for my not realizing this sooner.
But its fixed! I took it apart and got it to work by lightly tapping the button with a small screwdriver, I then did some research and learned you can sometimes clean it with rubbing alcohol. I didn't have any rubbing alcohol, but another quick search determined that vodka can be an acceptable substitute. So I poured a shot of grey goose and went to work lol. I put a small drop right on the button and clicked it lightly but repeatedly for a minute or so, then I blew it out, then dried it with 30sec or so in front of a space heater (its winter here, -19f, brr), put the battery in and voila!
Very happy now, if it acts up again I will try actual rubbing alcohol, but if that doesn't do it then their are guys on ebay who will replace the button for $15-40, so I guess thats better than nothing.
Thanks again!
-Beastlykings

LGv10 stuck on LG splash screen on boot

Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Click to expand...
Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Click to expand...
Click to collapse
The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?

dead screen?!

Hey, I just dropped my phone for the second time. The first time my screen cracked a little bit but noting to big and everything still worked. No today for the second time, on the left bottom corner of the phone. No new cracks in the screen, but the back got cracked and the corner is damaged.
The phone still displays the notification light, and shows when its charging. When I keep down the power butten I feel the phone vibrate like turning on, but no screen on. My computer also detects the phone when I plug it in. but once again no screen on.
Do you think there is a way to get the screen back to life, or is it dead? Meaning I must replace the phone or screen.
Update 1:
Phone screens is all snow when i can turn it on, not moving.
- Arno
RamonAndroid said:
Hey, I just dropped my phone for the second time. The first time my screen cracked a little bit but noting to big and everything still worked. No today for the second time, on the left bottom corner of the phone. No new cracks in the screen, but the back got cracked and the corner is damaged.
The phone still displays the notification light, and shows when its charging. When I keep down the power butten I feel the phone vibrate like turning on, but no screen on. My computer also detects the phone when I plug it in. but once again no screen on.
Do you think there is a way to get the screen back to life, or is it dead? Meaning I must replace the phone or screen.
Update 1:
Phone screens is all snow when i can turn it on, not moving.
- Arno
Click to expand...
Click to collapse
it's just HARDBRICK follow the guide of hard brick and you will get your phone back
aa_vi said:
it's just HARDBRICK follow the guide of hard brick and you will get your phone back
Click to expand...
Click to collapse
Are you sure, I would say it's a broken screen.
For me the cheapest / quickest / surest way was to make it repair by official support.
There are several applications which allow you to control a phone with broken screen on computer. You can find in xda apps and also hacks section. If this works, meaning pc shows phones startup screen etc., your phones screen is broken. It also gives you the chance to backup a few things.
By the description you gave, I would say screen is broken. Check ebay for replacement parts if you are handy, or like previous guy said oneplus service (which could be expensive for you)
thanks for the reply. it's indeed my screen but it works again, sometimes... there most be a bad connection so its falls out now and than and i have to give it a gentry tick to get it back.. i will get it fixed soon
aa_vi said:
it's just HARDBRICK follow the guide of hard brick and you will get your phone back
Click to expand...
Click to collapse
A hard brick from a drop is called a broken phone dude.

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