Whats up folks.
I have a HTC Desire X With Stock firmware, Android Version 4.1.1. Problem is that 3G is not working on it. I have checked the settings and everything is fine there. I have troubleshoot a little bit, by exchanging both the sim card and the phone, and there is deffinetly something wrong With either hardware or software of that particular mobile phone. The problem is that when i turn On/Off the mobile data button on the phone, it simply does not do anything at all, apart from turning the little text right beneath the Mobile data from Off to disconnected, and all this occurs in a blink of a second. I never see any bar in the status bar whatsoever, seems like it is totally dead. What should i do? should i reinstall the firmware on it, in that case how? And please dont talk about custom firmware as this is mobile phone is owned by a Company and not me.
Manna420 said:
Whats up folks.
I have a HTC Desire X With Stock firmware, Android Version 4.1.1. Problem is that 3G is not working on it. I have checked the settings and everything is fine there. I have troubleshoot a little bit, by exchanging both the sim card and the phone, and there is deffinetly something wrong With either hardware or software of that particular mobile phone. The problem is that when i turn On/Off the mobile data button on the phone, it simply does not do anything at all, apart from turning the little text right beneath the Mobile data from Off to disconnected, and all this occurs in a blink of a second. I never see any bar in the status bar whatsoever, seems like it is totally dead. What should i do? should i reinstall the firmware on it, in that case how? And please dont talk about custom firmware as this is mobile phone is owned by a Company and not me.
Click to expand...
Click to collapse
Why not contact your service provider and tell them that you cannot connect to 3G it might be some problem with your service provider
Manna420 said:
Whats up folks.
I have a HTC Desire X With Stock firmware, Android Version 4.1.1. Problem is that 3G is not working on it. I have checked the settings and everything is fine there. I have troubleshoot a little bit, by exchanging both the sim card and the phone, and there is deffinetly something wrong With either hardware or software of that particular mobile phone. The problem is that when i turn On/Off the mobile data button on the phone, it simply does not do anything at all, apart from turning the little text right beneath the Mobile data from Off to disconnected, and all this occurs in a blink of a second. I never see any bar in the status bar whatsoever, seems like it is totally dead. What should i do? should i reinstall the firmware on it, in that case how? And please dont talk about custom firmware as this is mobile phone is owned by a Company and not me.
Click to expand...
Click to collapse
Check if you have the right APN's for your service provider. Also, check if the Desire X's bands match your service provider's bands.
I had a similar problem because I used the sim card older than 10 years, when I changed and put a new one everything was ok
djranbhir said:
Why not contact your service provider and tell them that you cannot connect to 3G it might be some problem with your service provider
Click to expand...
Click to collapse
ShadowCodeGaming said:
Check if you have the right APN's for your service provider. Also, check if the Desire X's bands match your service provider's bands.
Click to expand...
Click to collapse
subcoccinela said:
I had a similar problem because I used the sim card older than 10 years, when I changed and put a new one everything was ok
Click to expand...
Click to collapse
Sorry for a delayed reply but i have already checked the things you guys are mentioning without luck. I have used the same sim in another cell phone and it worked just fine. I also used the other cell phone and made sure desire x had the same settings as the other one but didnt help at all.
I am experincing another issue with another Htc cell phone aswell, its Htc one S, it simply is unable to detect my home wifi, it scans and finds all other wifi networks but for some reason not mine at home. I got like 10 other devices connected to tht particular wifi so wifi and router is just fine. But htc one s is simply not detecting it, what to do?
Manna420 said:
Sorry for a delayed reply but i have already checked the things you guys are mentioning without luck. I have used the same sim in another cell phone and it worked just fine. I also used the other cell phone and made sure desire x had the same settings as the other one but didnt help at all.
I am experincing another issue with another Htc cell phone aswell, its Htc one S, it simply is unable to detect my home wifi, it scans and finds all other wifi networks but for some reason not mine at home. I got like 10 other devices connected to tht particular wifi so wifi and router is just fine. But htc one s is simply not detecting it, what to do?
Click to expand...
Click to collapse
hmm guess you network antenna has some issues have it checked with a HTC service centre as a friends of mine had the same wih his one x+ and he replaced it so it might be the same case for you its not your sim provider thats causing the problems
HTC one s has a lot of connectivity issues and i have seen it often resulting replacing the motherboard in worst cases however i also get this error on my desire x quite a lot of times you can do it in two ways...
method 1- delete your wifi set up in your phone of your router and hit reboot and then try it should be able to detect it
method 2-if you are a person like me who has the router constantly on due to your wifi needs disconnect and reconnect your router after a few mins it again should be identified with you phone dont know why HTC phones does this but its a common thing...
have a look at this http://forum.xda-developers.com/showthread.php?t=2175689&highlight=wifi+problems
djranbhir said:
hmm guess you network antenna has some issues have it checked with a HTC service centre as a friends of mine had the same wih his one x+ and he replaced it so it might be the same case for you its not your sim provider thats causing the problems
HTC one s has a lot of connectivity issues and i have seen it often resulting replacing the motherboard in worst cases however i also get this error on my desire x quite a lot of times you can do it in two ways...
method 1- delete your wifi set up in your phone of your router and hit reboot and then try it should be able to detect it
method 2-if you are a person like me who has the router constantly on due to your wifi needs disconnect and reconnect your router after a few mins it again should be identified with you phone dont know why HTC phones does this but its a common thing...
have a look at this http://forum.xda-developers.com/showthread.php?t=2175689&highlight=wifi+problems
Click to expand...
Click to collapse
Thanks for replying, but dude as for the HTC One S, i do not have any profile of my own router stored on the phone, which i can delete, because i never get the chance to connect to it, as it is not showing as an option to connect to, simply because htc one s is unable to detect it at all. I will give it a try to reboot my router and see if that helps. as for the htc desire X, i guess i have to send that telephone back for service.
Hi
I did reset my router, and it finally started to appear on my cell phone, thats nice. But i am having some other issues. Now i am connected to the wifi but it wont work on internett or any other thing working with internett. With other words, i do have a connection, but still nohing is working. And there is nothing wrong with my WIFI.
Another questio, how do i reinstall the stock firmware on HTC desire X?
Related
Hello Problem solvers
I am going to buy an HTC Amaze , but there seems to be a little problem with the network of the phone , below i have stated down the exact lines what the seller has told me. Please suggest should i buy this or not.
The seller says :
"I bought it from someone and everything was unused. I put my sim card in and it worked for a few hours then it was unable to read my sim card. My sim still works on my other smartphone, but I do not have the time to find out what is wrong with the phone. I've tried other sim cards from other phones and also did NOT work. Seems like it won't connect to the network no matter what. Maybe the phone is locked or is not able to be used for whatever reason. Everything on the phone works perfectly as new. WIFI, apps, camera camcorder, games, etc. Everything.. Just doesn't seem like it will get any signal from the service provider. Possibly someone will know what to do and can fix or modify it. Can use it like it is or take it for parts, I don't know. Comes with all original equipment: USB cable/charger, manuals, and will have 8GB micro SD card. AGAIN, THE PHONE IS NOT CONNECTING TO THE NETWORK (SERVICE PROVIDER) AT ALL."
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Click to collapse
He later adds on to his saying :
UPDATE: Actually, the phone recognizes when a sim card is in, but will not connect to the network to make a call or connect for data. I am almost sure nothing is wrong with the phone and possibly could be a problem with the network or service provider.
Click to expand...
Click to collapse
Has anyone experienced this before? Please let me know what should i do, The price in which he is giving it to me is very good. If there are any solutions for this problem , please mention.
Thank you forum!
Regards,
Hmmm....the phone is like a month old. It is still under warranty. Why isn't the seller getting it fixed rather than take a loss? I'd be very suspicious. It could have been reported stolen and locked down. My spidey sense is tingling.
My replacement did this, I went into network settings and chose network, search automatically and wala problem solved. But still don't hand over the green until your sure.
Sent from my HTC Amaze 4G using xda premium
Could the IMEI be blacklisted?
You have to call Tmo and have them register your sim. I had same prob when I first got amaze.
Sent from my HTC_Amaze_4G using XDA App
it might also be the sim card ... i know when i bought the amaze from the tmo store they said it will not take the sim from my old phone and that it only works with the sim card that came with the phone...
Well I got hold of my hTC One X+ and imported it directly from Clove.co.uk to Pakistan. I got the phone yesterday i.e. November 4, 2012. Picked my home wifi signal downstairs (my wifi router is upstairs). Worked fine, synced everything. I operated the phone initially without the SIM card. I got the SIM card cut (for conversion) to micro, and the phone worked fine.
Then I had two issues:
1. Suddenly all the signals from my service provider (mobilink) vanished. A reboot, turn off and restart and SIM re-insertion helped.
2. my wifi is disappeared, cannot connect to any wifi signal (cant connect to my HTC desire hotspot) or cant leech neighbors open wifis.
Have read the forums. didnt dared try to upload the custom rom / radio of one-x to this set.
so thats a hands-on review in the first few hours of hTC One X+.... is there any one who have the device and had the same issues? Posted hTC support too. Will be contacting clove.co.uk for support too?
factory resetted the phone... again picked my home connection from the start, but again showing disconnected wifi after full configuration is done. No wifi connections shown? probably a software issue?
No problem with WiFi or anything. All works flawlessly here
Sent from my HTC One X+ using Tapatalk 2
ajftl said:
No problem with WiFi or anything. All works flawlessly here
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
+1
From clove too no problems is here all working fine
hasan_abeer said:
+1
From clove too no problems is here all working fine
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Click to collapse
I have narrowed down the issue to my SIM card. After one factory reset, I didn't insert my SIM card module, and went ahead with the settings. The phone till the end showed the all the available networks around me. The moment I inserted my SIM card module, the wifi networks just disappear and wont come back.
Just got my One X+
No wifi problems, full bars
ectodroid said:
Just got my One X+
No wifi problems, full bars
Click to expand...
Click to collapse
Which Country, as I also have searched for a similar problem happening in ICS releases with some secured table stuff?
sarhindi said:
Which Country, as I also have searched for a similar problem happening in ICS releases with some secured table stuff?
Click to expand...
Click to collapse
Norway
I have also just accepted mine no probleme of wifi
France
celine62 said:
I have also just accepted mine no probleme of wifi
France
Click to expand...
Click to collapse
Seems like I am using the phone in Asia where the set is not launched that's why its giving me trouble. Where as it should not.
http://forum.xda-developers.com/showthread.php?t=1436683
here is a relevant article... but I dont like doing what is being recommended.
sarhindi said:
Seems like I am using the phone in Asia where the set is not launched that's why its giving me trouble. Where as it should not.
http://forum.xda-developers.com/showthread.php?t=1436683
here is a relevant article... but I dont like doing what is being recommended.
Click to expand...
Click to collapse
Try Wifi analyzer and see if the channels you are useing on your wifi are overcrowded maybe.
Standard is the same around the globe for wifi afaik.
ectodroid said:
Try Wifi analyzer and see if the channels you are useing on your wifi are overcrowded maybe.
Standard is the same around the globe for wifi afaik.
Click to expand...
Click to collapse
Well I will switch the wifi network standard to UK, as the set was purchased from UK. However the issue is whenever I insert the SIM card of cell operator. The wifi goes dead, as i cant see any network, and wifi going for interrupted scanning. though the network is available, and until and unless i go for factory reset, the wifi doesnt come back. I believe its region locking issue with wifi, i guess i have to wait till i get a proper WWE based RUU for One-X+
suggestions welcome. Although I have a return ticket open from the supplier.
HTC One X+ Wifi issues on sim insertion
I bought my HTC One X+ a couple of days ago from the UAE. But for some reason I can't get the wifi to work with a pakistani service provider (ufone). When I reset the phone and inserted a vodafone sim instead which had roaming activated, the Wifi worked fine.
I have found a couple of solutions but they both involve rooting my phone. Wouldnt that leave my warranty void? I want to be on the safe side, and so am cautious about rooting it. Are there any alternative solutions? Would claiming my warranty help?
---------- Post added at 01:30 AM ---------- Previous post was at 01:07 AM ----------
sarhindi said:
Well I will switch the wifi network standard to UK, as the set was purchased from UK. However the issue is whenever I insert the SIM card of cell operator. The wifi goes dead, as i cant see any network, and wifi going for interrupted scanning. though the network is available, and until and unless i go for factory reset, the wifi doesnt come back. I believe its region locking issue with wifi, i guess i have to wait till i get a proper WWE based RUU for One-X+
suggestions welcome. Although I have a return ticket open from the supplier.
Click to expand...
Click to collapse
Did you get you problem solved? If yes, how
I've fix it by work around
I've got my hox+ from UK, and currently operated in Egypt (vodafone), I was having wifi problem, it's only connected for 2-3 minutes then no connectivity in the meanwhile it shows it's connected to the wifi, I did a factory reset then I've skipped account registration once it's started, e.g google account, facebook account and so, then I've added one by one from the accounts in the settings, and the wifi is working fine now
Thanks Yasser,
Did you leave it connected to wifi after factory reset, or you didn't add wifi till the time you had connected your google accounts. A detail step by step work around will be appreciated.
WIFI Problem
HI,
i also have problem with my one x plus.wifi works well without sim,but when i insert local sim ,wifi signal disappears.i have one O2 sim,if i use this sim wifi signals come back.how to solve this problem.
Br
Radical
i had the same wifi problems for months... ATT just released an update though which solved everything for me! My phone is now living up to its full potential woot! get the firmware update it doesnt say what it does besides "wifi bug fixes" but it is finally working great for me!
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
Click to expand...
Click to collapse
I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
Click to expand...
Click to collapse
Its a common bug. My gf n I get it often
Sent from my HTC6435LVW using xda app-developers app
autolycus89 said:
I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
Click to expand...
Click to collapse
Have you tried in gsm only mode? I have same problem and preparing SIM card issue doesn't come up in 2g mode. I was reading this kind of issue is produced most likely by a faulty 3g antenna.
Sent from my HTC6435LVW using xda app-developers app
I experience this problem frequently too. Not sure if there really is a fix for it. Toggling between airplane mode works for some people, reseating the SIM card, gently erasing the back of the sim card, applying 2 layers of tape to the sim card tray to keep the card seated appropriately, exchanging for a new SIM, putting phone into airplane phone and removing sim than replacing sim card, remove sim card than boot into recovery and clear cache and dalvik, etc.. yes I've tried most of these but to no avail. The OTA update may have helped a little I am not sure. Most believe it is a hardware issue that really can't be permanently fixed. If anything else is found let us know. Such an annoying problem that totally ruins this amazing phone.
There's different issues being discussed here. It sounds like you're having the issue where you need to toggle airplane or network sometimes when switching between networks or from WiFi to mobile data.
It's not device specific, there's some decent articles on it and in the early days we thought it was a Verizon issue. But it's actually a Sprint problem too I learned on accident when I was trolling their forums.
When the network is activated, on a device with a SIM card on Verizons network, the preparing SIM notification is actually describing a process very similar to *228 back in the olden days before LTE that was done when first activating a device on the CDMA network. The LTE network is different in that everytime it connects to the network is does that SIM activation process.
I know on my networks here, there's a changeover in one place it happens about 50 percent of the time.
If that's what is happening to you and toggling airplane fixes it, I think it's an LTE/network symptom and not due to a faulty device.
However I have a device I'm about to warranty with a hardware failure I'm thinking. It gets data great but absolutely no voice ever, never had an incoming call or anything. Or made an outgoing call in the month I've had it. It doesn't bother me I didn't buy this thing to talk on, but I'm donating the device so I'm going to have it fixed.
Anyway, from all the OP has posted so far, I'm not feeling like it's a hardware or device issue, however as more info develops that opinion may evolve.
Sent from my HTC6435LVW using Tapatalk 2
U r the man Charlie. I am having an identical issue as op. And based on occurrences relevant to location it seems that this is only an issue when under 4g service-atleast for me-. Toggling airplane mode reactivates SIM as u said and restores full functionality. However, I have noticed the time needed to pass for said issue to reoccur is significantly shorter unless a full restart is preformed. If fastboot is enabled the issue persists. My question is this; if this is a network issue -which I'm sure it is at least in part- what software wise -if anything- could be going on a full restart fixes?
Sent from my HTC6435LVW using xda app-developers app
I'm a gsm user and I'm having the issue in a non 4g lte network. I have preparing SIM card every couple of minutes. If I toggle to gsm only mode everything is perfect, not even a single issue. Looking to the logcat, when the error comes up, it shows a message about ICCID number doesn't match stored one and then invalid radio technology. Is this software or hardware? I'm really confused. I've already tried everything from software side, kernels, radios, roms, RUU to stock.
Sent from my HTC6435LVW using xda app-developers app
I recently bought a new HTC One M8 (AT&T) off of eBay. When it came i set it up and it was still on KitKat 4.4.2. The WiFi had some weird problems on that, but i just chalked it up to it being an old OS. I manually updated to 6.0 using the AT&T RUU tool from HTCs website, and everything looked to be fine, until i got to the setup. When it asked me to select a WiFi network, i selected the one that is the router in my room. Come to find out that unless the phone is pointed directly at the router and less then a foot away from it, i get 1-2 bars, or nothing at all. It barely connects (or even shows) any of the access points in my house either, and when it does they all say 1-2 bars. I still have my old HTC One M8 (T-Mobile) and the wifi works perfect on there, full/strong connection anywhere in the house, and it shows all the access points in my house. I have no idea whats going on, i already tried wiping the cache partition, and factory resetting.
P.S. I don't have a plan for mobile, so mobile data is turned off already (on both phones). Help?
I don't think there is much else you can do. If you did RUU, and still having WiFi problems, the device may have a hardware issue.
redpoint73 said:
I don't think there is much else you can do. If you did RUU, and still having WiFi problems, the device may have a hardware issue.
Click to expand...
Click to collapse
I returned it, i'm getting a ZTE Zmax Pro, my uncle got one and he says he loves it so we're gonna see if i have any luck with that haha
Hey all,
I am hoping somebody can guide me in regards to an issue I am facing.
I was working on my car a few days back and left the Elephone S8 on the car seat not realizing that it was being hit directly by the sun. After I was done, I picked up the phone and it was very very hot. I then went inside and let the phone cool off.
Since the above, I notice that I struggle to pick up reception. I have tried different firmware, replaced sim cards, everything. It seems to only be affecting certain MHZ bands as 4G LTE work, 3G works fine, and 2G works find but not always.
I have a feeling the 2G is having issues but maybe only certain bands. I do not think it is software related but have no idea where to even start on the hardware side. I first want to try scan for towers and see which bands they use and try see which one could be giving the issue. I don't expect it to just be a lose connector as the phone has not been dropped and I have only been using it for 2 weeks. If I do send it back under warranty for repairs, they will never pick up this issue.
Elephone S8 loss of network issue
Hi.
I think is a hardware issue as the same thing happened to me after 3 weeks perfect use.
I think has nothing to do with the sun as for me happened on a snowy Sunday 10th of December in London.
I suddenly noticed that when sending email the sending would start fast and after a 2-3 seconds the network will drop to 3G and stay like that for long time until the mail app stops sending process and the phone goes back to LTE 4G.
Also when dialling a number the phone will drop from 4G to 3G and than loose the connection straight away.
When indoors the phone would have trouble registering to network for ages without success.
I picked up 4 different pay as you go cards to make shure that is not my network but still no success.
All documented in the support ticket to GB and yesterday have send it back for a refund.
I really like the phone but i am reluctant to buy another if the issue persist so will wait and see.
Hope some more comments will follow to highlight the problem and influence a solution to this.
Cheers
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Wifi
kishanach said:
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Click to expand...
Click to collapse
Same problem here
My network problems are a little different. I don't have problems connecting to different wifi networks (home and work) but the phone does not activate mobile data when leaving a wifi network. I always have to restart the phone when I want to use mobile data (3G).
Kind of the same problem. Have my S8 for about a month. First it has a wifi network. When I leave the place where it is connected to wifi, it goes to 4G. But when I come back to a place with WIFI, the phone does not find any WIFI network. I have to reboot the phone. Soft reboot(a little faster) will also do/work.
Are you guys on the stock ROM?
Were you guys able to resolve your issues
MOTzYouTube said:
Are you guys on the stock ROM?
Click to expand...
Click to collapse
I have the same problems with stock rom and eragon rom. I don't have a solution but I'm still hoping for a new update.
For now I found out that turning flight mode on and off again helps to switch between wifi and mobile data, so it is not necessary to reboot the phone every time.
I can confirm as well that Eragon won't resolve 3G / 4G network issues.
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
wim69 said:
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
Click to expand...
Click to collapse
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Steve the issue you have is different. Your issue won't be resolved that way.
You would need an app that switches to 3G/4G if WiFi is not connected.
Happy too soon. After one day with mobile data it's gone again. There's a cross in the lower right corner of the mobile data icon in the status bar. I'll be calling my provider again tomorrow morning.
---------- Post added at 10:10 PM ---------- Previous post was at 10:04 PM ----------
the steve said:
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Click to expand...
Click to collapse
I'm not sure if the fact that I own a brand that is unknown here causes the mobile data problems. The problems I'm running into atm are
- mobile data problems, 4G is connected, but no internet
- fingerprint scanner doesn't work with my banking app
- backlight bleed in the middle of my screen
- after 3 out of 4 calls, phone freezes for about 30 seconds
- rattle in fingerprint scanner
I guess I'm about to find out how good the return policy at Banggood is ?
I highly recommend that you return the phone now.
There are so many issues with the phone that it's just not worth the time.
Hi guys, I just got the phone, but mobile data is not working. Am I missing something?
Can you attach a screenshot
screenshots: https://photos.app.goo.gl/1XdRma9YJacb4b2b2
Does your sim card work in another phone? If so, are the apn settings the same?
I managed to resolve the issue.
I'm trying to figure what went wrong at start. When I got a phone I inserted both SIM cards like this:
SIM 1 - my business phone number - provider 1
SIM 2 - my personal phone number - provider 2
I wanted to use data only on my personal phone number, so I disabled data on business number. What happened is my business SIM downloaded APN info on first boot (i assume), and then my personal SIM used this APN (which was incorrect).
To resolve issue I first inserted my personal SIM to slot 1 alone and booted. Then I changed APN profile to match my old phone's, turned off phone and inserted my business SIM to slot 2 and booted.
Now data works fine. Obviously there was APN issue but how come that phone didn't get correct APN settings per SIM?
Thanks for support!