HI! I bought a vowney v5 from fastcardtech (here: http://www.fastcardtech.com/VOWNEY-V5 ). They sent me what I think is a clone!!!! When I boot it up, it says: FIREFLY. Model name seems to be V5, it has 2800 mah battery (not 2400), front and back cameras are 6MP... Can you help me figure out what phone is this? can I flash vowney's roms?? oh, and here's my advice: DON'T BUY FROM FASTCARDTECH!!!!!
Unlucky
the7reek said:
HI! I bought a vowney v5 from fastcardtech. They sent me what I think is a clone!!!! When I boot it up, it says: FIREFLY. Model name seems to be V5, it has 2800 mah battery (not 2400), front and back cameras are 6MP... Can you help me figure out what phone is this? can I flash vowney's roms?? oh, and here's my advice: DON'T BUY FROM FASTCARDTECH!!!!!
Click to expand...
Click to collapse
All I can say is unlucky. You have got a clone. The phone you have got is the firefly V5. Search for it on Antelife
I wouldn't blame fastcardtech too much just yet though as its possible (although unlikely) that because the look SO similar, they didn't realise the difference between them themselves and so accidentally sent you the wrong one.
I suggest you contact fastcardtech complaining about them sending you the wrong phone (it is false marketing after all which is illegal). If they don't offer you a refund or resend the right phone, I think you could possible file a paypal complaint or something to get you money back (im not too sure about that though, ive never had to do one, i just know its possible)
By the way you wont be able to flash vowney roms as it is a completely different phone.
Azzlan said:
All I can say is unlucky. You have got a clone. The phone you have got is the firefly V5. Search for it on Antelife
I wouldn't blame fastcardtech too much just yet though as its possible (although unlikely) that because the look SO similar, they didn't realise the difference between them themselves and so accidentally sent you the wrong one.
I suggest you contact fastcardtech complaining about them sending you the wrong phone (it is false marketing after all which is illegal). If they don't offer you a refund or resend the right phone, I think you could possible file a paypal complaint or something to get you money back (im not too sure about that though, ive never had to do one, i just know its possible)
By the way you wont be able to flash vowney roms as it is a completely different phone.
Click to expand...
Click to collapse
Be careful with the PayPal time limits for raising a dispute, you have 45 calendar days from payment date to raise a dispute , check it on their web site
Scammers
Hi there (i'm new here).
I am pretty sure they scam. I asked them they can confirm that they sent me the Vowney V5 and NOT the FireFly V5.
Answer:Thanks for your inquiry, we may confirm it, thanks
They don't know the difference between send and sent, but ok.
So normally the question and answer appears at the bottom of the product page, HOWEVER, they answered and removed my question.
My question now, what to do when i receive the Firefly V5? I really want the Vowney V5...
Im pretty sure i receive the phone within 45 days after my payment, but probably if i claim my money back, paypal wants me to sent back the item.
I have heard bad things about Fastcardtech and returned items....
Paradiizee said:
Hi there (i'm new here).
I am pretty sure they scam. I asked them they can confirm that they sent me the Vowney V5 and NOT the FireFly V5.
Answer:Thanks for your inquiry, we may confirm it, thanks
They don't know the difference between send and sent, but ok.
So normally the question and answer appears at the bottom of the product page, HOWEVER, they answered and removed my question.
My question now, what to do when i receive the Firefly V5? I really want the Vowney V5...
Im pretty sure i receive the phone within 45 days after my payment, but probably if i claim my money back, paypal wants me to sent back the item.
I have heard bad things about Fastcardtech and returned items....
Click to expand...
Click to collapse
what happened to returned items?
isador said:
what happened to returned items?
Click to expand...
Click to collapse
Well they say that they pay the fees and the extra costs etc, but they don't do it.
I have also heard that they don't even send items back (=scam).
Anyway, the phone arrived in my country today, so probably i will get it today.
Let's see.
Anyway, the phone arrived in my country today, so probably i will get it today.
Let's see.[/QUOTE]
You allready send the clone back?
And allready expecting the REAL Vowney V5 today?
Wish the best luck when oppening your package!
Leave your feedback about the all process.
Hoping for good news!
RPFCNV said:
You allready send the clone back?
And allready expecting the REAL Vowney V5 today?
Wish the best luck when oppening your package!
Leave your feedback about the all process.
Hoping for good news!
Click to expand...
Click to collapse
Hi, no i guess i get my package tomorrow, i expect the fake vowney "FireFly V5"....
Anyway i will post what i got tomorrow.
But has anyone a tip what to do if they sent me the fake vowney?
Since you haven't received your package yet, there's still a chance that you receive the real V5.
But if not, I am almost sure that FastCardTech will assume the error and accept the refund of your money (after you send back the cloned V5 and paying the shipment costs of your pocket of course!) or the sending you the REAL Vowney V5.
But you will have to be very pacience because it's gonna take some time of course!
RPFCNV said:
Since you haven't received your package yet, there's still a chance that you receive the real V5.
But if not, I am almost sure that FastCardTech will assume the error and accept the refund of your money (after you send back the cloned V5 and paying the shipment costs of your pocket of course!) or the sending you the REAL Vowney V5.
But you will have to be very pacience because it's gonna take some time of course!
Click to expand...
Click to collapse
I have spoken with 5 people now, they all got the FireFly.. Lets hope i will get the real one, but i have no confidence.
Also why should i pay the shipment costs if it is their mistake (i guess scam since they removed my question).
Paradiizee said:
I have spoken with 5 people now, they all got the FireFly.. Lets hope i will get the real one, but i have no confidence.
Also why should i pay the shipment costs if it is their mistake (i guess scam since they removed my question).
Click to expand...
Click to collapse
5 people allready? They all bought from FastCardTech?
I was thinking on buying one but from Merimobiles, now I'm a little bit scared.
Ialso think that you didn't have to pay for anything else, once it wasn't your fault but is most likely they will tell you to send the Firefly back to receive the refund!
Happy so far
I got mine two days ago from merimobiles.com. Everything's ok only minor issues that I haven't resolved yet. Flashing cwm was a bit tricky but worked in the end. Only thing not working yet is google calendar sync...
tbatliner said:
I got mine two days ago from merimobiles.com. Everything's ok only minor issues that I haven't resolved yet. Flashing cwm was a bit tricky but worked in the end. Only thing not working yet is google calendar sync...
Click to expand...
Click to collapse
Make a review of it please!
The camera works well? The screen has good quality? Video quality?
You haven bought the V5 with the root firmware installed? Or did you rooted it yourself and installed the room you want?
the7reek said:
HI! I bought a vowney v5 from fastcardtech (here: http://www.fastcardtech.com/VOWNEY-V5 ). They sent me what I think is a clone!!!! When I boot it up, it says: FIREFLY. Model name seems to be V5, it has 2800 mah battery (not 2400), front and back cameras are 6MP... Can you help me figure out what phone is this? can I flash vowney's roms?? oh, and here's my advice: DON'T BUY FROM FASTCARDTECH!!!!!
Click to expand...
Click to collapse
Hi!
Have you managed to solve your problem with FastCardTech?
As expected i have received the Firefly V5 ...
Anyone knows how to install Googlee play store?
When i install Google play store as APK i get the "Google play has stopped" error....
Paradiizee said:
As expected i have received the Firefly V5 ...
Anyone knows how to install Googlee play store?
When i install Google play store as APK i get the "Google play has stopped" error....
Click to expand...
Click to collapse
Are you going to keep that Firefly? You're not going to ask for your refund or the real Vowney?
Hve you made a full reset of your phone?
Because that problem of Google Play is a system error...
Otherwise, you will need to root your phone, install a recovery with flash tool and then enter recovery mode and reset phone.
Then you need to install a new ROM via Recovery Mode (voltar a fazer volume up + power - extract zip from sd - install - boot).
Solved some problems!
Hi guys! I took courage and flashed one of the vowney v5 Roms from needrom.com (without flashing the preloader, because i was scared to hard brick it) and it worked! when I boot it up it says Vowney and everything is good, except for the compass, but it's a problem that's not solved even for "real" vowney v5s. So I guess the factory is the same, vowney just puts a brand on it! anyway, you can go to v5zn.com and check latest updates with the help of google translator, or download roms on needrom... for me it's working!:good:
Never buy from FCT
I made a paypal dispute.
The case doesn't fit, the plastic which is attached before the camera (idk how to explain) is loose... and so on..
Paradiizee said:
I made a paypal dispute.
The case doesn't fit, the plastic which is attached before the camera (idk how to explain) is loose... and so on..
Click to expand...
Click to collapse
Yes, I agree. This is the last time I buy from Fastcardtech! they don't even know what they are selling you! anyways it's a good news that we can use vowney roms on firefly v5... at least!
the7reek said:
Yes, I agree. This is the last time I buy from Fastcardtech! they don't even know what they are selling you! anyways it's a good news that we can use vowney roms on firefly v5... at least!
Click to expand...
Click to collapse
Just updated my dispute to a claim.
As i said the back shell is damaged and doesn't fit, the camera is loosen and so on.
They declined my dispute so...
I have no problem if i have to sent it back, but i want to be sure that i get my money back + no extra shipment costs...
Anyway, nice to hear you haven't problems with it
Related
I wanted to ask the community to see if my experience is unique, or of other people have had this problem. I've been loving my G-Tab since I recieved it off woot, the only problem is that the device started to stop charging while plugged in a week or so ago. At first I could move the plug a little and the device would start charging again. After a few days of this, the unit stopped charging altogether, and I found out that the 1.7v receptor on the tablet had broken free from the circuit board. I called viewsonic G-Tablet support so that I could have my unit repaired or replaced. I called the first day, and gave them my info, they said they would call me back. I called 5 hours later, and got the same song and dance, no one called me back. I submitted an email to viewsonic to see if they could just ship me a box so I can send the tablet in for repair. I got call saying that I would be contacted the following buisiness day. The following day came and went, and I have not been contacted.
Has anyone else had to put up with this kind of bull**** from viewsonic before? Thier phone support has been god awful, and I find it completely unexcuasable that I have to wait 72 hours before I can even start the process of getting my tablet replaced/repaired.
Something happened over the weekend - the CS center completely changed and now they seem to be severely understaffed and, imo, not trained. This is US Merchants btw, not Viewsonic (that's public knowledge tmk, I asked the CS rep over the phone yesterday who they worked for and he told me).
That makes it all the more likely that any update tomorrow is 3588.
lsu205 said:
That makes it all the more likely that any update tomorrow is 3588.
Click to expand...
Click to collapse
They updated their web site, earlier this evening (ET) -- no new update until May.
roebeet said:
They updated their web site, earlier this evening (ET) -- no new update until May.
Click to expand...
Click to collapse
As in the 3991 update we've all been waiting for? This is good news, no?
gojeda said:
As in the 3991 update we've all been waiting for? This is good news, no?
Click to expand...
Click to collapse
Depends on who you talk to.
roebeet said:
Depends on who you talk to.
Click to expand...
Click to collapse
On their site May is for the Flash update--which most of us are already using anyway. If there's no real update today as promised yesterday, I'm beginning tothink they thought the 3991 was ready to roll--until all your testing proved otherwise. Now they are back to square one. If it took until mid April to update the flash January note, I don't hold out much hope.
roebeet said:
Depends on who you talk to.
Click to expand...
Click to collapse
I See that viewsonic gtablet support has a different # (310) 228-4000. I call this number and it is coming to some U.S Merchants. Not sure if this is the support for Viewsonic support.. Has anyone contacted this number and found out that this is the true number for viewsonic.
cd112 said:
I See that viewsonic gtablet support has a different # (310) 228-4000. I call this number and it is coming to some U.S Merchants. Not sure if this is the support for Viewsonic support.. Has anyone contacted this number and found out that this is the true number for viewsonic.
Click to expand...
Click to collapse
It's US Merchants. Even the old number was (I believe) US Merchants and not Viewsonic. But they must have made an organizational change in-house, last weekend. I think the current setup is much worse than what they had, at least so far.
roebeet said:
It's US Merchants. Even the old number was (I believe) US Merchants and not Viewsonic. But they must have made an organizational change in-house, last weekend. I think the current setup is much worse than what they had, at least so far.
Click to expand...
Click to collapse
Yea i agree Roebeet.. Is there a website where the Stock firmware is located and stuff just like the viewpad. I am thinking about bringing it back to stock and returning it but not sure if it should wait or not. What do you guys think.
cd112 said:
Yea i agree Roebeet.. Is there a website where the Stock firmware is located and stuff just like the viewpad. I am thinking about bringing it back to stock and returning it but not sure if it should wait or not. What do you guys think.
Click to expand...
Click to collapse
bring it back to stock before your battery dies, LoL.
cd112 said:
Yea i agree Roebeet.. Is there a website where the Stock firmware is located and stuff just like the viewpad. I am thinking about bringing it back to stock and returning it but not sure if it should wait or not. What do you guys think.
Click to expand...
Click to collapse
im in the same boat as you.. i love the tablet but seriously thinking about returning because theres no future
Sent from my SGH-T959 using XDA App
dcmtnbkr said:
bring it back to stock before your battery dies, LoL.
Click to expand...
Click to collapse
Can you please lead me the right direction as to where i can get details to bring back to stock.. I have CWmod 8 so i would need to get rid of that as well so not sure which route is the best. If i can get the stock firmware and just load it via CWm or NVflash. Also if i do Nvflash and experience reboots how can i get out of that.
Thanks again.
cwee477 said:
im in the same boat as you.. i love the tablet but seriously thinking about returning because theres no future
Click to expand...
Click to collapse
Well, that's not entirely true. CM7 is already on the device so that statement is out the window to start with.
What it does mean though is that the device loses some functionality with the lost support. Video playback is pretty limited beyond Froyo 2.2.
You have to look at the device now. Does it do what you want? If your entire purchase was based not on what it does currently but what it 'may' be able to do then it does lose some value.
For the $284 I paid for the device it still does 99% of what I want it to do. There are less than 100 tablet oriented apps on the market anyway. I don't expect that number to grow exponentially either given the cost of entry for a Honeycomb device and the seriously limited audience. That means that almost all of the software that exists on the market will work on your device now and by the time the tablet software section gets more attractive you'd probably be looking for a new device anyway.
my 2c anyway.
cd112 said:
Can you please lead me the right direction as to where i can get details to bring back to stock.. I have CWmod 8 so i would need to get rid of that as well so not sure which route is the best. If i can get the stock firmware and just load it via CWm or NVflash. Also if i do Nvflash and experience reboots how can i get out of that.
Thanks again.
Click to expand...
Click to collapse
Check out this post: http://forum.xda-developers.com/showthread.php?t=842000
You shouldn't need nvflash - but you do want to do a data wipe, regardless (clears out all your user data).
roebeet said:
Check out this post: http://forum.xda-developers.com/showthread.php?t=842000
You shouldn't need nvflash - but you do want to do a data wipe, regardless (clears out all your user data).
Click to expand...
Click to collapse
Thanks Roebeet,
I went to that post and i noticed that there were couple users having issues with the CWmod not able to correctly run it and removing one line worked for them. Will this remove CWmod as well or will i need NVflash for this.
i just bought a g-tablet - do you recommend returning and getting the asus?
cd112 said:
Thanks Roebeet,
I went to that post and i noticed that there were couple users having issues with the CWmod not able to correctly run it and removing one line worked for them. Will this remove CWmod as well or will i need NVflash for this.
Click to expand...
Click to collapse
I believe that cwm gets removed, at least via my own testing. Worst case, you can use nvflash to wipe it.
sundar2012 said:
i just bought a g-tablet - do you recommend returning and getting the asus?
Click to expand...
Click to collapse
Oh boy, how to answer that?
Here's my honest answer, regardless of my own bias against Viewsonic at this particular moment. Your device probably cost you ~$300, I assume? You have the device in hand now, and it's still at least $100 less than the ASUS. If the device does what you need it to do, I would still consider keeping it.
The big pros on the ASUS, imo, is the IPS screen and the obvious "newness" giving it the edge from a support standpoint. Plus, you don't need to hack it for the Market. But it is $100 more and we don't know when it will be released in the States yet. And you don't get a USB port without the dock, keep in mind.
The pros on the GTAB is that you have it in your hand right now, there is a major development effort and mods galore, and it is easily hackable (the ASUS is still TBD). But there's issue of vendor support that we are all concerned about.
I don't like my GTAB because of the screen angles, and it's the reason why it ended up being relegated to a dev unit. But, besides that, I still think it's decent bang for the buck if it does what you need it to do. For me, I am probably getting an ASUS for the IPS screen, but again that's because I need good screen angles and the best screen within my price range.
roebeet said:
I believe that cwm gets removed, at least via my own testing. Worst case, you can use nvflash to wipe it.
Click to expand...
Click to collapse
Thanks Roebeet.. Ill try this out..
Do you think i should hang on to my gtab or return it.. I am going to give a call to the Viewsonic number and find out what the case is as well about the update servers and if we are getting anymore updates. I have until 4/28 to return this unit to TD.
Ok then - i could get both. but then how do i convince my girlfriend to use the g-tablet and not the asus...
I've just become aware of the new replacement program for problem Fascinates. I've been reading the forums but it wasn't completely clear EXACTLY what i need to do in order to be offered a replacement. I bought my Fascinate on eBay like 3 months ago (pre-rooted with a Blackhole ROM i believe) and while i do like it, it does have it's share of issues. i get the phantom button press a lot, GPS is VERY slow to lock at times, i occasionally get random voicemails from calls i didn't know i missed, my screen timeout setting is constantly changing back to 15 secs when i set it to 2 minutes, and MMS rarely works.
so yea, from what i've read so far, it seems like i'm prime for a replacement. but i need to know first off, do i need to flash a stock rom or will it not matter? will i need to take it in and prove it's not working because it only has these issues sometimes and i may not be able to replicate on the spot? also what exactly do i need to say (and who do i call) in order to prompt them to offer me a new device? thanks in advance for the help and i apologize if this is explained somewhere already. i've looked and it just seems to mostly be people talking about their new phones and not how they actually got them.
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
superchunkwii said:
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
Click to expand...
Click to collapse
seriously, i would like to know how to get this free upgrade.
Just act stupid and say your phone doesnt work right and yes u should change everythin to stock couz root voids your warranty. But sometimes they still replace even if i did it. But change back to be safe
Sent from my MB860 using XDA Premium App
You may have a problem because you didn't get the phone directly from vzw & they can find that out. Also, they're getting hammered right now with people trying everything to get this deal whether they need it or not. Seems like they're becoming a little more stringent with their criteria. But I think the real problem for you is where you got the phone.
Sent from my DROID X2 using XDA Premium App
B1gC72 said:
seriously, i would like to know how to get this free upgrade.
Click to expand...
Click to collapse
Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
I wish I could tell you good news, but I've been down this road before. My hub bought a phone off ebay and found out something was wrong with it that same day it came in the mail. He went to Verizon and asked them if they could do anything and they said since he bought it from ebay they can't do anything. They are going to look into your account and know that you didn't get it from them, so I don't think you have any hopes at all getting it replaced.
You could however flash it back to stock and try...if you don't succeed...keep it stock and put it back on ebay. The fassy's are still selling for quite a bit and use that to purchase new phone.
well thanks for all the help. some people seem really offended but the only reason i even asked is because people on other forums said they traded in their eBay Fascinates and got the deal. i don't know if the warranty is transferable or not, but it's still been out less than a year and should be covered. also, there is no way they can tell i bought it on eBay either. the most they should be able to see is when i activated it and maybe track the ESN back to the original owner, still doesn't say i bought it on eBay. i didn't buy it directly from Verizon but the guy i bought it from did. people were even having success with phones bought from Best Buy.
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
chopper the dog said:
Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
Click to expand...
Click to collapse
Do you think it only has to be from an authorized retailer? I bought mine from Best Buy and they never even asked me where I got my phone. So maybe they can somehow tell if it was either bought from them OR an authorized dealer OR maybe the reps that I worked with didn't care.
They probably won't be doing swaps anymore because ED05 is official and ready.
times_infinity said:
They probably won't be doing swaps anymore because ED05 is official and ready.
Click to expand...
Click to collapse
For sure the swap ended yesterday due to the new ED05 update. Right now, they're only offering replacement Fassys. I was however, able to talk them to giving me an early upgrade for the trouble since I REALLY hate this phone. Better than nothing, and they were real cool.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
Click to expand...
Click to collapse
i understand perfectly. and don't you think your being a little extreme? it's not like my phone doesn't have issues. it WAS bought from Verizon and it has a warranty. so I didn't personally buy it from Verizon but what the hell difference does it make? if it's messing up and under warranty, they should fix it or give me a replacement. did you even read my original post? i said what was wrong with the phone so it's not like i'm making stuff up, i just wanted to know what they were listening for in order to qualify for the upgrade replacement since i have more than one issue. don't make me out to be the bad guy, read on other forums where people are just saying they have issues to get the upgrade when their phones work fine. i even saw one story where a store manager encouraged someone to say they were missing calls to get a Charge for free when the guy said he was saving money to replace his Fascinate. so it really falls on the reps to do their jobs anyway since they are supposed to actually check for issues, so isn't it their fault if they don't? i ended up not even calling anyway, so get off your high horse guy.
and no, i don't think they can tell where i bought it. they can most likely tell where it was originally purchased and see when and where it was activated and deactivated but how can they possibly know more than that? stop spreading propaganda.
call vzw and tell them the problem and theyll tell you if you are eligible for one
Sent from my SCH-I500 using XDA App
fordee11 said:
call vzw and tell them the problem and theyll tell you if you are eligible for one
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
Click to expand...
Click to collapse
I love the holier than thou forum white knights. I swear you relative moralists leave no forum untouched with your auto-ego stroking.
Listen, everyone who owns a Fascinate and went through the OTA update process had the same issue with missed calls and texts. Furthermore, even custom ROMs (CM7 included) experienced this issue. Until now, there was no work around and not everyone is an XDA daily driver and knows that ED05 has been released. We all went through the exact same run around waiting for Froyo, I know I for one wasn't about to sit back and wait for this release to be pushed back 4-5 times. I took the free upgrade and I don't feel the least bit bad about it. I even posted the script that worked for me on the first try, because at the time ED05 had no firm release date and I feel like everyone pumping out $200 for a phone and $100+ a month deserves a product that won't cause them huge issues like the Fascinate caused for me. I lost thousands in sales because I missed calls and the Google Voice missed notification wouldn't show up for 15-20 minutes.
Bottom line is, don't try to crucify everyone that asks for help with this situation. Odds are they don't know about ED05 being released and they probably don't trust Samsung to get an update out on time because they never have. The only reason this one came so fast is because Verizon/Samsung were losing their asses on replacement costs.
TLDR: Don't be a ****.
B1gC72 said:
i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
Click to expand...
Click to collapse
+1 and I also would enjoy the better camera and front facing as well.
Sent from my SCH-I500 using XDA App
Tell them you lost it somewhere where there is a high volume of people coming and going i.e the mall, hospital etc. if you have insurance on your phone you should be able to get a new one
Sent from my I500 using Tapatalk
If you think you can call Verizon and say your phone is defective and expect them to send you something different then it wont happen.
1. You bought the phone off eBay, thus you no longer have a one year manufacture warranty.
2. Without the manufacture warranty they cant send you a replacement phone.
3. Your best option is to see if you have an upgrade or go through your insurance and see what kind of phone they will send you. You never know sometimes they send you UPGRADED phones!
To the people WHO ACTUALLY GOT THERE PHONE THROUGH VERIZON. If you are within a year and your phone is "defective" then you can call them and make it clear that you have done a full factory reset and everything you try doesn't work. They will then send you a replacement, it might be the same phone or you might get lucky and get an upgraded phone.
I work for Verizon and I've had customers come in with a Droid and manufacture sent them a Droid Three.
Hi All,
I just bought the Photon 4G day before night and am loving it
But I realized that camera is showing a black patch on the screen... Its there in the file even when i take snaps as well as record videos Its set there permanently (same spot). Its somewhat translucent.
Please can anyone help me out fixing it cause its disappointing me somewhat
I have attached few images to let you guys know how it looks..
Oh and I think I dont need to point out the location of this ****. Its at the same spot in all the three images. In the second pic below the androids right leg...
P.S. Tried resetting the phone to factory setting, tried removing the battery.. No warranty for the phone. Bought it from Ebay India. Its the USA Sprint phone..
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
rbeavers said:
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did try cleaning it. The glass is absolutely flawless. So the main sensor / chip is defective i guess. I came across people facing, if not the same, but similar issues with their Android phones. I am not sure.
I hope I see someone who could manage to fix it or I'm totally out of luck. Have to live with that ass forever lol. Hope it doesnt expand any more!!!
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
dsims7_2000 said:
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
Click to expand...
Click to collapse
I dont think it has fallen... Its absolutely without any scratches or anything anywhere.. ANd the mark looks like a tiny butterfly! lol which is kinda transparent. I tried manually makin some marks on the camera lens with a blue marker pen, but that doesnt look the same at all. it just brings a blue hue (ink color) on the image. You cant see it as a mark (spot like in this case)..
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
And about the dust thing, I really doubt..
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
androiderb89 said:
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
Click to expand...
Click to collapse
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Have you tried shaking it to see if the spot will move ??
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
I agree with farookh. If this were an SLR, I would say dust on the sensor and give you pointers on how to clean it. Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
mypenguin said:
Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
Click to expand...
Click to collapse
Read his original post last sentence. No warranty, he got it from E-Bay in India.
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
If its dust and we only have digital zoom, shouldn't the spot still remain even after zooming? why does it move outwards
And I noticed 1 more thing yesterday... When I focus the camera (specifically that point!!) towards the sun, the spot just dissolves in the light and is not visible... Same is the case when I point it towards some very bright source.
dsims7_2000 said:
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Click to expand...
Click to collapse
Its stock ROM. I tried using a couple of camera apps, but still no luck. The spot appears on all. Do these apps use the same module used by the Default camera App? If yes, is there a way to reinstall the module.
rbeavers said:
Have you tried shaking it to see if the spot will move ??
Click to expand...
Click to collapse
Lol yeah, I did try doing it. Tried tapping it hard with my nail as well, still the exact same position.
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
So you recommend me calling Motorola India customer service and do the same?
And I'm starting to love this forum slowly cause of you guys!
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Motorola India told me that they cant help me as this phone hasnt released here. They have no hardware and software support. They want me to co-ordinate with Motorola USA.
And when I lookup my phone's IMEI on motorola, I see that it is under warranty till Oct 2012...
Do you think I can get a replacement being here in India. I have the box, the manual and the handset.
I would snail mail moto and get a RMA or something in writing.
Sent from my MB855 using xda premium
So i dropped my s3 today... well the day i dont have the otter box i drop it, and the screen crack making the phone not responsive and then the screen turned all blue
and so i found this store that replaces all of that for 190$ worth?
Do the screens become laggy, and should i just stick it out with my bb 9900 for the time being (im a student) and wait for the s4 to get lower and just pick one up
I picked up my s3 in march for 325$
:highfive:
thank you, sorry i wasnt alowed to post in Q&A
anthonyly said:
So i dropped my s3 today... well the day i dont have the otter box i drop it, and the screen crack making the phone not responsive and then the screen turned all blue
and so i found this store that replaces all of that for 190$ worth?
Do the screens become laggy, and should i just stick it out with my bb 9900 for the time being (im a student) and wait for the s4 to get lower and just pick one up
I picked up my s3 in march for 325$
:highfive:
thank you, sorry i wasnt alowed to post in Q&A
Click to expand...
Click to collapse
Weird that you weren't allowed to post on the Q&A section cause you're already a senior member. But anyway since you got it on March then isn't it covered by warranty? Replacement screens on the internet are sometimes bogus unless your really know how to criticized the item being sold. I suggest that you bring it to Samsung for repair.
SignetSphere said:
Weird that you weren't allowed to post on the Q&A section cause you're already are a senior member. But anyway since you got it on March then isn't it covered by warranty? Rep
lacement screens on the internet are sometimes bogus unless your really know how to criticized the item being sold. I suggest that you bring it to Samsung for repair.
Click to expand...
Click to collapse
How much do you think the repairs at the Samsung centers are? I got. My. Phone off someone on kijiji and he got it from Hong Kong for dirt cheap and then I found out the pho was from France pretty sure from Orange. I'm not really the type of person that wants armatures to replace my screen... But the phone is like 300$ now and I do love my phone because no one else I know has the Grey one and I can't sell it on eBay because I have personal things in it, or should I just keep it as a decoration and buy a s4 when it's lower....
I don't know what to do... Is it really worth 200$ to fix a phone that I can get for 300$ but I wonder if they'd fix everything else because I've been having signal problems
SignetSphere said:
Weird that you weren't allowed to post on the Q&A section cause you're already are a senior member. But anyway since you got it on March then isn't it covered by warranty? Replacement screens on the internet are sometimes bogus unless your really know how to criticized the item being sold. I suggest that you bring it to Samsung for repair.
Click to expand...
Click to collapse
anthonyly said:
How much do you think the repairs at the Samsung centers are? I got. My. Phone off someone on kijiji and he got it from Hong Kong for dirt cheap and then I found out the pho was from France pretty sure from Orange. I'm not really the type of person that wants armatures to replace my screen... But the phone is like 300$ now and I do love my phone because no one else I know has the Grey one and I can't sell it on eBay because I have personal things in it, or should I just keep it as a decoration and buy a s4 when it's lower....
I don't know what to do... Is it really worth 200$ to fix a phone that I can get for 300$ but I wonder if they'd fix everything else because I've been having signal problems
Click to expand...
Click to collapse
Do you know If thy replace the housing too because tucking concrete scratched it
anthonyly said:
Do you know If thy replace the housing too because tucking concrete scratched it
Click to expand...
Click to collapse
Better go and ask them about it as I haven't really encountered bringing in a phone for repair. And if you ask me if it's really worth it to repair a phone for almost half the price when you bought it... well... I think i'll pass and just get a new one because you'll encounter more issues afterwards. Of course it's a different issue when you send it Samsung for warranty issues.
SignetSphere said:
Better go and ask them about it as I haven't really encountered bringing in a phone for repair. And if you ask me if it's really worth it to repair a phone for almost half the price when you bought it... well... I think i'll pass and just get a new one because you'll encounter more issues afterwards. Of course it's a different issue when you send it Samsung for warranty issues.
Click to expand...
Click to collapse
Oh so it is true there are problems when screens are installed (besdies samsung) guess i won't be on the forums anymore till the s4 get its price cut
What if i actually have warranty on the phone how would i check? cause i bought it from a guy or does that mean it just doesn't have warranty?
anthonyly said:
Oh so it is true there are problems when screens are installed (besdies samsung) guess i won't be on the forums anymore till the s4 get its price cut
What if i actually have warranty on the phone how would i check? cause i bought it from a guy or does that mean it just doesn't have warranty?
Click to expand...
Click to collapse
If you take it to a Samsung supported repair shop they will know its under warranty by the imei and serial number.You wont even need to have the reciept if you got it from someone else.Same happened to me once.If you want to replace the screen yourself then buy one on ebay for 140 bucks and do it yourself with a video tutorial from youtube.Its not that hard mate.
Ive changed a few screens for friends with ones from ebay and they are perfectly good and dont have any problems at all.Run perfectly and you save heaps too.
SignetSphere said:
Better go and ask them about it as I haven't really encountered bringing in a phone for repair. And if you ask me if it's really worth it to repair a phone for almost half the price when you bought it... well... I think i'll pass and just get a new one because you'll encounter more issues afterwards. Of course it's a different issue when you send it Samsung for warranty issues.
Click to expand...
Click to collapse
cooza said:
If you take it to a Samsung supported repair shop they will know its under warranty by the imei and serial number.You wont even need to have the reciept if you got it from someone else.Same happened to me once.If you want to replace the screen yourself then buy one on ebay for 140 bucks and do it yourself with a video tutorial from youtube.Its not that hard mate.
Ive changed a few screens for friends with ones from ebay and they are perfectly good and dont have any problems at all.Run perfectly and you save heaps too.
Click to expand...
Click to collapse
Hm... do screen repairs ever get cheap from samsung? or are they around 200$ :l might as well save for a s4 with the 200
anthonyly said:
Hm... do screen repairs ever get cheap from samsung? or are they around 200$ :l might as well save for a s4 with the 200
Click to expand...
Click to collapse
If its under waranty it should be free.Otherwise get a screen from ebay for 140 and fix it yourself and then try and sell the phone for 250.
250 + the 60 you saved will be 310 to go to an S4 at least mate.Id see if its covered first and then you will have a working phone to sell + 200 bucks.
cooza said:
If its under waranty it should be free.Otherwise get a screen from ebay for 140 and fix it yourself and then try and sell the phone for 250.
250 + the 60 you saved will be 310 to go to an S4 at least mate.Id see if its covered first and then you will have a working phone to sell + 200 bucks.
Click to expand...
Click to collapse
haha its a blank screen now since all the ink, wait what if its just manufacturer warranty should it still be free.... guess i'll be making a trip to the samsung center. was planning on keeping the phone till my contract end
anthonyly said:
haha its a blank screen now since all the ink, wait what if its just manufacturer warranty should it still be free.... guess i'll be making a trip to the samsung center. was planning on keeping the phone till my contract end
Click to expand...
Click to collapse
Yeah mate all warranty coverage is free if its something like a hardware issue.If you drop it and they can tell then its up to them but if you dont have any marks on the side that makes it look like it has been dropped then just say that it wont start for some reason.
The bad thing is if it has been rooted and flashed and you havent reset the binary counter.Then if they see that they will most likely send you a letter asking you to pay cos that will mean you have lost the warranty.
anthonyly said:
How much do you think the repairs at the Samsung centers are? I got. My. Phone off someone on kijiji and he got it from Hong Kong for dirt cheap and then I found out the pho was from France pretty sure from Orange. I'm not really the type of person that wants armatures to replace my screen... But the phone is like 300$ now and I do love my phone because no one else I know has the Grey one and I can't sell it on eBay because I have personal things in it, or should I just keep it as a decoration and buy a s4 when it's lower....
I don't know what to do... Is it really worth 200$ to fix a phone that I can get for 300$ but I wonder if they'd fix everything else because I've been having signal problems
Click to expand...
Click to collapse
Dont repair it as it will cause some touchscreen issues.
Only get it repaird from samsung use the warranty and reset the binary counter
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
ADDICT.ANK said:
Dont repair it as it will cause some touchscreen issues.
Only get it repaird from samsung use the warranty and reset the binary counter
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
Click to expand...
Click to collapse
Replacing the screen wont do anything to the touch at all.Ive changed screens on the S2,S3,Note2 and iphone4S with ones Ive got from ebay to save money by not paying store labour rates and none of them have any problems or screen issues.
cooza said:
Replacing the screen wont do anything to the touch at all.Ive changed screens on the S2,S3,Note2 and iphone4S with ones Ive got from ebay to save money by not paying store labour rates and none of them have any problems or screen issues.
Click to expand...
Click to collapse
Well then its great I guess these issues used to persist earlier..
If there's nt much problem then use the warranty damn its useful.
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
ADDICT.ANK said:
Well then its great I guess these issues used to persist earlier..
If there's nt much problem then use the warranty damn its useful.
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
Click to expand...
Click to collapse
sadly apparently warranty isn't covered by any damages only manufacturer issues
anthonyly said:
sadly apparently warranty isn't covered by any damages only manufacturer issues
Click to expand...
Click to collapse
Try a different service centre.
Whats the cost for the repairs.they would hv told u about it.
Be Humble and Hit thanks if you find the post helpful or if I helped u.
A click for u but rep for me
Sent from my Rooted LT26i using xda premium
anthonyly said:
sadly apparently warranty isn't covered by any damages only manufacturer issues
Click to expand...
Click to collapse
Of course. That's what warranty means. Manufacturing defects....
You need insurance for loss or damage
Sent from my GT-I9300 using Tapatalk 4
anthonyly said:
sadly apparently warranty isn't covered by any damages only manufacturer issues
Click to expand...
Click to collapse
Yeah mate if they know its the screen from an accident then they wont fix it.If you want to purposely brick your phone and say it has SDS (sudden desth syndrome) thats up to you but you may want to just fix it yourself if you cant find a non-samsung store that will do it for cheap..meaning screen + labour maybe 200 bucks.
Better to start looking at youtube videos.
Hey guys,
I've had this one since release and had to do sober the phone warranty exchange due to degrading battery
I have a skid mark on thebottom right coroner. Yes, it's on top of the corner just smoothed it out or rounded it a bit. I was wondering if this will get a $690 fee imposed.
It's also S-Off.
Against company policy, instead of giving me silver like my current phone she asked which one I wanted and i said black.
Would they impose a fee for this, if so can I get it overturned?
I was thinking I would RUU it and I'd be fine.
Anyone who's been thorough this or heard of it let me know. Thanks.
Sent from my HTC One using xda app-developers app
Irish Enigma said:
Hey guys,
I've had this one since release and had to do sober the phone warranty exchange due to degrading battery
I have a skid mark on thebottom right coroner. Yes, it's on top of the corner just smoothed it out or rounded it a bit. I was wondering if this will get a $690 fee imposed.
It's also S-Off.
Against company policy, instead of giving me silver like my current phone she asked which one I wanted and i said black.
Would they impose a fee for this, if so can I get it overturned?
I was thinking I would RUU it and I'd be fine.
Anyone who's been thorough this or heard of it let me know. Thanks.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Not sure about the skid mark on the bottom corner but my original black one had issues with freezing randomly so when I called for an exchange they had none in stock so they shipped me a silver one. This was over 3 months ago and they haven't charged me anything even though the color change is against company policy but as long as they initiate it you shouldn't have an issue. However not sure what they will say about the skid mark and say that is physical damage.
I replaced mine for a bad speaker. They asked if any cosmetic damage, mine had none at the time except a small scratch on the power button/IR window. I know they are inspected when returned, but have no idea how picky they will be or how good that "inspection" really is. Probably depends on the inspector you get that day. :fingers-crossed:
Question: Mine is rooted, running a leaked ATT ROM and when you boot it, the red warning pops up from HTC. Would that be an issue for a warranty replacement? How would I rectify that?
Relock the bootloader and flash it with an RUU and you'll be fine.
Is there a guide anywhere for doing so?
fastboot oem lock, run RUU from HTC, done. A lot of people get it wrong, you are not "flashing' a RUU, the RUU is a "Rom Update Utility" stand alone package.
Just an FYI. If your doing a warranty exchange and they transfer to the warranty dept. They will make you download an apk for you to install. This apk let's them look at your system. It first freaked me out cause I was on a full convert GPe. But they didn't say anything about it and went ahead with the exchange. Still a little bit unnerving when they say "please download the apk with the link I'm sending. This will allow me to take a look at your system except for videos or pictures"
Xstop said:
Just an FYI. If your doing a warranty exchange and they transfer to the warranty dept. They will make you download an apk for you to install. This apk let's them look at your system. It first freaked me out cause I was on a full convert GPe. But they didn't say anything about it and went ahead with the exchange. Still a little bit unnerving when they say "please download the apk with the link I'm sending. This will allow me to take a look at your system except for videos or pictures"
Click to expand...
Click to collapse
Would you still have that apk? I'm curious about this I work for att and this is the first I have heard about this
From my One while peeking in your window
CheesyNutz said:
Would you still have that apk? I'm curious about this I work for att and this is the first I have heard about this
From my One while peeking in your window
Click to expand...
Click to collapse
Unfortunately, I don't. A factory reset was the last thing they make you do after they look at your system. But now know it wasn't necessary, so if anyone else goes through this process please don't factory reset. I am also curious about this apk. Sorry Cheesy
Xstop said:
Unfortunately, I don't. A factory reset was the last thing they make you do after they look at your system. But now know it wasn't necessary, so if anyone else goes through this process please don't factory reset. I am also curious about this apk. Sorry Cheesy
Click to expand...
Click to collapse
no worries im going to go in to the store and do some research .... snooping see what that apk really has under the hood
CheesyNutz said:
no worries im going to go in to the store and do some research .... snooping see what that apk really has under the hood
Click to expand...
Click to collapse
Please keep us informed with any info
Finally was able get the Att remote apk. G/f confirmed that the rep knew she was running a custom ROM. If your still interested, I'll post the apk after I get out of this meeting.
edit: don't know what it's good for, but pm me if you would like it.
Warranty Replacement Woes
I called up the warranty department to get my phone replaced, due to the camera. They did the same ninja snoop APK file (which I still have) but I was smart and put the bootloader/firmware back to out of box state, so I wasn't worried. Weird, though. I don't know what they wanted by doing that.
Anyway, I got the replacement unit in 2 days, which was nice. The warranty department said I won't be able to tell the difference between a new phone and a "Certified reconditioned" phone. PSSH...
The screen of the replacement model wasn't as bright and had a yellowish cast to it, compared to my other phone, which I was not happy with. The top speaker also crackled when you play any sound through it. I called them back and they are now sending me yet another one. It's nice that they are trying, but I'm not going to trade one problem for another.
The one they did send out to me had a night/day difference with the camera though. I held both of them up to take a picture of my Christmas tree. Side by side, the screen of my old one was purple and the new one was nice.
I just wish I can get this whole thing sorted out
mjwitt2 said:
Anyway, I got the replacement unit in 2 days, which was nice. The warranty department said I won't be able to tell the difference between a new phone and a "Certified reconditioned" phone. PSSH...
The screen of the replacement model wasn't as bright and had a yellowish cast to it, compared to my other phone, which I was not happy with. The top speaker also crackled when you play any sound through it. I called them back and they are now sending me yet another one. It's nice that they are trying, but I'm not going to trade one problem for another.
Click to expand...
Click to collapse
I had a similar experience at my local Device Support Center location. The "like-new" refurbished phone they wanted to give me had chips and dents in one corner of the bumper/aluminum bezel, over a dozen swirled scratches in the screen, and two very deep scratches in the screen that clearly made it to the digitizer. The polyurethane bumper was also really greasy and worn out. It was conveniently the only one they had in stock. Now that I think about it, I'm pretty offended that they tried to pawn it off on me.
ericiidx said:
I had a similar experience at my local Device Support Center location. The "like-new" refurbished phone they wanted to give me had chips and dents in one corner of the bumper/aluminum bezel, over a dozen swirled scratches in the screen, and two very deep scratches in the screen that clearly made it to the digitizer. The polyurethane bumper was also really greasy and worn out. It was conveniently the only one they had in stock. Now that I think about it, I'm pretty offended that they tried to pawn it off on me.
Click to expand...
Click to collapse
Oh man...Yeah, nothing like that with this one. I mean, cosmetically, the replacement was better than mine!! I had a GAP-GATE phone, but just dealt with it because whatever. The screen and the audio would have bothered me more than a defective camera.
Got replacement no. 2 from FedEx...it's worse than my current model! Third time is the charm, I hope. Their standards suck! I seriously put the three phones side by side on full brightness and each display was seriously a different color. Wtf...my original has a blue cast to it, replacement 1 was yellow, and replacement 2 was purple.
Sent from my HTC One using xda premium
Sorry to hear that. There's a thread somewhere in the HTC One subforum (non-AT&T forum) that talks about the three different screens used in the phone based on its manufacture plant; it sounds like you've had a go at all three.
I too am now having a replacement One shipped to me via AT&T. I'm praying it shows up problem-free, but after the ridiculousness of the Device Support Center trying to give me a replacement that looked as if it fell off the roof of a moving car, I'm not holding my breath.
Oh! They had me run the "snoop APK" as well... except it kept crashing on my One. I'm not sure if I should suspect the fact that I was running the official GPe RUU upgraded OTA to 4.4 or not. Thankfully, the guy I was talking to was a nice guy, and after 4 or 5 attempts to run the APK without crashing, he went ahead and pushed the warranty claim anyway.
I wouldn't recommend anyone else trying to use this "excuse" though, since he could tell I was legitimately trying to launch the app each time. It would just crash during authentication, after he had made a connection to my device.
Xstop said:
Finally was able get the Att remote apk. G/f confirmed that the rep knew she was running a custom ROM. If your still interested, I'll post the apk after I get out of this meeting.
edit: don't know what it's good for, but pm me if you would like it.
Click to expand...
Click to collapse
yes send me the link please i have run in to some roadblocks asking about it lol
https://www.dropbox.com/s/uof83quskbbjpvu/ATTRemoteSupportOne.apk
Here you go.
Sent from my HTC One using xda premium
---------- Post added at 11:56 PM ---------- Previous post was at 11:55 PM ----------
You mean they wouldn't just send it to you?
Sent from my HTC One using xda premium