I bought my wife a Lumia AT&T 920 off off ebay as an anniversary present(i know, was stupid). Turns out it was a demo unit.
So, after researching a bit, i decided to flash the RM-820 AT&T 1314 update on it through nokia care suite (NCS). As soon as the it started update (red screen on the phone with the progress bar), the flash failed, and the lumia has since been dead.
Issues:
1- doesn't vibrate on any key combinations etc
2- the computer and NCS do not recognise the phone as lumia 920 HOWEVER, the phone shows up as QUALCOMM INPUT DEVICE in Windows 8 as soon i connect the usb cable to the computer with the power and volume down button.
However, this mode does not let me flash to another firmware. The NCS doesn't recognise the phone at all.
Please help!
download firmware with Product code (with Nokia Care Service) and flash it... use NCS v2013.13.4.4 (dont upgrade to newer versions) and change usergroupsconfiguration.cfg before use NCS
Copy and replace the usergroupsconfiguration.cfg file to:
- if Windows x64 (64 bit) to C:\Program Files (x86)\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0
- if Windows x86 (32 bit) to C:\Program Files\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0
look here
dxdy said:
download firmware with Product code (with Nokia Care Service) and flash it... use NCS v2013.13.4.4 (dont upgrade to newer versions) and change usergroupsconfiguration.cfg before use NCS
Copy and replace the usergroupsconfiguration.cfg file to:
- if Windows x64 (64 bit) to C:\Program Files (x86)\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0
- if Windows x86 (32 bit) to C:\Program Files\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0
look here
Click to expand...
Click to collapse
Thanks - thats exactly what i did. Downloaded firmware for RM-820 AT&T yellow. The problem is NCS doesn't recognise the phone no matter what i do. The phone shows up in windows 8 as Qualcomm input device.
NCS not recognize bricked devices
from WPCentral:
Nokia_Care_Suite_5.0_2012.45.4.5 Directions:
1. Launch Nokia Care Suite
2. Click the Product Support Tool for Store 5.0
3. Click File
4. Click Open Product
5. Choose RM-820 (Nokia Lumia 920)
6. On the bottom left click Programming
7. Click Recovery
8. You should see the firmware you downloaded and copied earlier under the Properties field.
9. Click Start
10. The software will check the package contents, it will fail to find the phone, and ask you to reboot and give you a button to click retry.
Phone Directions:
1. Plug the phone into your PC
2. Hold the Volume Down and the Power button, click RETRY on the Product Support Tools Window
3. After you feel a vibration in the phone immediately release the Volume Down and the Power button and hold the Volume up button.
4. Continue to hold the volume up button, you will see the software say "Rebooting"
5. After about 15 seconds you will see a top NOKIA logo and the software will start flashing the phone.
dxdy said:
NCS not recognize bricked devices
3. After you feel a vibration in the phone immediately release the Volume Down and the Power button and hold the Volume up button.
4. Continue to hold the volume up button, you will see the software say "Rebooting"
5. After about 15 seconds you will see a top NOKIA logo and the software will start flashing the phone.
Click to expand...
Click to collapse
Thank you for your suggestion - Followed this to the T, but i get stuck at step 4, because there is NO VIBRATION. The computer makes a sound when i connect the phone (in the device manager: these two are added: HID Compliant Device and USB input device).
I have installed all drivers, and before my initial flash, the device was being recognised perfectly
i also have a lumia 920 which is in the exactly same condition.Does anyone have any solution for it.
same problem here, cannot turn on no matter what key combination I use. The same issue after a failed flash (power interruption on my pc). the loader on the screen stood for 10 secs than the phone shut off. ever since no solution to power on, nothing
I'm bumping this thread, hoping that someone somewhere has a solution to this, as I'm facing the same problem.. Is there anything to be done apart from sending the phone back to Nokia?
If it is dead due to flashing then your warranty is void and you will have to pay the full repair price. You will find it cheaper just to replace the phone. Even if they gave you the unlock key it is still a warranty void to alter the phones ROM.
algurgazan said:
I'm bumping this thread, hoping that someone somewhere has a solution to this, as I'm facing the same problem.. Is there anything to be done apart from sending the phone back to Nokia?
Click to expand...
Click to collapse
Did you try with refurbished option of NCS ?
http://digipassion.com/2013/01/use-nokia-care-suite-to-flash-update-nokia-mobiles.html
boril said:
Did you try with refurbished option of NCS ?
Click to expand...
Click to collapse
Refurbish option doesn't work, because it doesn't recognise my phone.. To use the refurbish option you need a working phone, and mine doesn't work... Like the other people in this thread it only gets recognised as a Qualcomm HID..
algurgazan said:
Refurbish option doesn't work, because it doesn't recognise my phone.. To use the refurbish option you need a working phone, and mine doesn't work... Like the other people in this thread it only gets recognised as a Qualcomm HID..
Click to expand...
Click to collapse
QPST, link http://www.x-drivers.com/catalog/flash/mobile_phones/companies/qualcomm/models/qpst/12051.html may work to revive the phone if you have the required files, haven`t used it myself so Google around and/or wait for someone who actualy used it.
any luck?
I also have the same problem
I also have the same problem, and also went to nokia care...
but as there was no extra battery available... he was suggesting battery probem.
As spare parts are not available, the issue is still pending..
Have you taken your phone to service centre?
inshadesofgrey said:
I bought my wife a Lumia AT&T 920 off off ebay as an anniversary present(i know, was stupid). Turns out it was a demo unit.
So, after researching a bit, i decided to flash the RM-820 AT&T 1314 update on it through nokia care suite (NCS). As soon as the it started update (red screen on the phone with the progress bar), the flash failed, and the lumia has since been dead.
Issues:
1- doesn't vibrate on any key combinations etc
2- the computer and NCS do not recognise the phone as lumia 920 HOWEVER, the phone shows up as QUALCOMM INPUT DEVICE in Windows 8 as soon i connect the usb cable to the computer with the power and volume down button.
However, this mode does not let me flash to another firmware. The NCS doesn't recognise the phone at all.
Please help!
Click to expand...
Click to collapse
https://drive.google.com/file/d/1IIjRqWjnefuRT6VGonUAs_Hx4KlE0x9T/view?usp=sharing ncs
Go for the risistor method to boot to EDL mode then try to recover it
Related
Hi, because with last update increased count of people with bricket phone, I just tryed search for way how to repair this phone. It seems, that last possible way how to save your phone is emergency mode.
I would like to notify you, that I didn't tested it (I'm had not luck enough to brick my phone yet ). I just searched and tried write this for help to others.
So, let's go on.
1) If it's not possible connect to phone via ADB (in Adroid SDK/tools run "adb shell") at all you will try next steps. If it will work, you can use another, verified tools like custom recovery or KDZ_FW_UPD (search on forum for more) [HOWTO] Flash original firmware on P500, )
2) If you fail in previous step, you can try enter into emergency mode manually and try to flash ROM with KDZ_FW_UPD:
Download KDZ updater and uncompress it
http://www.4shared.com/file/UleS4dP3/KDZ_FW_UPD_EN.html
Install msxml.msi from the uncompressed directory
Charge your battery to almost full state (I'm not sure, but it can be reason if phone doesn't start)
Turn phone off somehow (remove battery etc.)
Install drivers properly
Get rid of all usb drivers like Nokia, microsoft visual ++ run time environments
Install the LG drivers by selecting the update manager from the lg site
Disable LGE Virtual Modem. In your Windows operating system, go to Control Panel > System > Hardware > Device Manager > Modems > Right click on LGE Virtual Modem and click Disable.
Press and keep pressed "Volume up"+"Return" and connect USB cable to phone
Yellow screen with text emergency mode should appeared
Shake the handset (I know, it sounds ... strange, but it helps for ones, so... why don't try it?) UPDATE: Read some quotes on bottom.
Run KDZ_FW_UPD.exe (Has administrator).
Select Type : 3GQCT (I have one report that CDMA mod works too)
Select PhoneMode : DIAG (in case of fail try EMERGENCY, and as last chance use CS_EMERGENCY)
I Recommend do not switch phone off. There was some people, which done it and after they were not be able to turn it on again. If flashing failed, just select some another mode and try it again, again, try shake/connect disconnect, again, again....
In KDZ file : Choose the ROM file you downloaded in the first step
Press Launch software update
Shake the handset (I know, it sounds ... strange, but it helps for ones, so... why don't try it?) UPDATE: Read some quotes on bottom.
Make sure that all update was done successfully. Phone should restart itself automatically
Disconnect the USB cable from the phone
Press the three button combo for HW reset of device i.e volume up + home + power button
List to do based on Zecanilis's [HOWTO] Flash original firmware on P500
3) Still no success? Wait for more "What I can do" or just go to LG and let repair on them.
Source:
http://forum.gsmhosting.com/vbb/f282/vygis-shell-v1-1-0-josedavido-1166478/ (included file named "Flash help.txt" in application)
http://android.modaco.com/content/l...modaco-com/321895/faq-gt540-reference-thread/
Please let me know if it works. I just searched for way and I haven't possibility to test this steps for now. I will do update if it will be necessary, same as I will try describe more about software which I founded.
Some experiences from thread(s):
AVanover5: ...It works if you set the mode to CDMA and DIAG. Just to let people know. Not sure if it'd work without the recovery screen or not. I never tried it ironically, haha. Thank you guys.
geejay2: ...Bricking seems to be easily achieved by forgetting to disable the LG Modem driver. Apparently the modem driver interferes during flashing. Also I noted that kdz is not stable under Win2k, I switched to WinXP to flash successfully. I saw several aborted flashing attempts in WinXP with modem driver enabled.
domenic_s:KDZ_FW_UPD doesn't work (Application cannot start) -.- Using Windows 7 64bit version. //edit: allright tried another pc (win xp 32bit) and yeah - it worked... I'm so happy.
Click to expand...
Click to collapse
About shaking (sorry, but I still can't believe... )
salte_eskil:wow! shaking the phone really worked! seems kind of stupid but thanks to you all at the xda forum for tips and tricks
4wd vege: Now unbricked. Strangely kdz updater only saw my phone after shaking!!!
me2kimi:It sound crazy to shake the phone while at emergency mode. I's crazy but it magic. ...So what I do is connect to usb, Launch software update at kdz while shaking the phone. Then after that kdz is working like normal.
Click to expand...
Click to collapse
I tried with all possible combination.. with and without battery.. vol- home, vol + return, power vol+ home.. end more.. but phone don't turn on...
In meantimes the phone is in the service LG.. hope...
Exscuse me for my English
Did you had phone off before trying this? And also battery should be charged. I just added this things...
If event that it not show you emergency mode, LG service and warranty is probably the only way how to proceed. Sorry. But I will be searching if another way will exist...
Good work .. I hope that you will find a way to solve ... especially for other users .. good luck
Good work @The_ERROR.
It should work. I think you should also add that the phone mode should be set to Emergency (and not DIAG as mentioned) in the kdz updater.
Moved to development and stickied it for a while!
Thank you!
Cheers
socialdistortion said:
Good work @The_ERROR.
It should work. I think you should also add that the phone mode should be set to Emergency (and not DIAG as mentioned) in the kdz updater.
Click to expand...
Click to collapse
Good to know - do you know differences between CS_EMERGENCY and EMERGENCY?
Recovery Phone?!
Hello,
Had anyone tried "Recovery Phone" from the LGMobile Update app? It's under the "Customer Support" menu. Enter IMEI or S/N and see if it can bring it up to life.
Cheers.
Yes.. I tried.. but nothing.. the LG MOBILE UPDATE crashed because don't wiew the phone in Usb...
zeule said:
Hello,
Had anyone tried "Recovery Phone" from the LGMobile Update app? It's under the "Customer Support" menu. Enter IMEI or S/N and see if it can bring it up to life.
Cheers.
Click to expand...
Click to collapse
I can add that as next possible way Let me expect it.
batman89i said:
Yes.. I tried.. but nothing.. the LG MOBILE UPDATE crashed because don't wiew the phone in Usb...
Click to expand...
Click to collapse
So... it sad everything
The_ERROR said:
Good to know - do you know differences between CS_EMERGENCY and EMERGENCY?
Click to expand...
Click to collapse
Not really. Gathered some info though. We use emergency mode when the phone boots into only emergency mode else we try CS emergency as last option.
In any case this method will work only if the kdz updater recognises the phone.
Further reading http://android.modaco.com/content/lg-gt540-optimus-gt540-modaco-com/321895/faq-gt540-reference-thread/
I was able to do the KDZ, actually thats the only way possible. Please add this to the list:
1. Get rid of all usb drivers like Nokia, microsoft visual ++ run time environments.
2. Install the LG drivers by selecting the update manager from the lg site.
3. Disable the modem driver.
4. Once done, reboot the handset and when it has come to emergency mode connect it via USB.
5. Its going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
6. shake the handset - IT DID WORKED FOR ME.
My suggestion don't give up. It took me around 14 hours to bring the handset back to original firmware and here I am today trying to boot the rom once again.
7. UPDATE AND ENJOY.
pariksheetsharma said:
I was able to do the KDZ, actually thats the only way possible. Please add this to the list:
1. Get rid of all usb drivers like Nokia, microsoft visual ++ run time environments.
2. Install the LG drivers by selecting the update manager from the lg site.
3. Disable the modem driver.
4. Once done, reboot the handset and when it has come to emergency mode connect it via USB.
5. Its going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
6. shake the handset - IT DID WORKED FOR ME.
My suggestion don't give up. It took me around 14 hours to bring the handset back to original firmware and here I am today trying to boot the rom once again.
7. UPDATE AND ENJOY.
Click to expand...
Click to collapse
Thanks, I will do!! Only about 4 and five.
First reboot the handset and when it has come to emergency mode connect it via USB
and then
It's going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
So, whats about if phone didn't go into emrgency itself (for example stuck on Android logo)?
The_ERROR said:
Thanks, I will do!! Only about 4 and five.
First reboot the handset and when it has come to emergency mode connect it via USB
and then
It's going to detect it as usb drive. Launch KDZ. No need to go into Emergency mode.
So, whats about if phone didn't go into emrgency itself (for example stuck on Android logo)?
Click to expand...
Click to collapse
I am talking about phone getting into Emergency mode, KDZ doesn't need to switch to CS_EMERGENCY or EMERGENCY Switch off the phone first, then you are either connect it to USB cable or you can remove it from the USB cable. Key combination to bring the phone only in emergency mode are:
1. Connected to USB cable, only thing visible is the LG logo, this is because its getting charged. Press VOL UP + BACK BUTTON
2. Not connected to USB cable and is not charging and so switched off: Press VOL UP + BACK BUTTON + POWER BUTTON
In both the cases phone will switch to a yellow screen showing: "Emergency mode!!" and will remain like that.
It's only in Emergency mode that the handset will be detected like a USB drive and can be KDZed.
I seriously doubt the "Shake your phone part". It just sounds so ...
Peace
pariksheetsharma said:
I am talking about phone getting into Emergency mode, KDZ doesn't need to switch to CS_EMERGENCY or EMERGENCY Switch off the phone first, then you are either connect it to USB cable or you can remove it from the USB cable. Key combination to bring the phone only in emergency mode are:
1. Connected to USB cable, only thing visible is the LG logo, this is because its getting charged. Press VOL UP + BACK BUTTON
2. Not connected to USB cable and is not charging and so switched off: Press VOL UP + BACK BUTTON + POWER BUTTON
In both the cases phone will switch to a yellow screen showing: "Emergency mode!!" and will remain like that.
It's only in Emergency mode that the handset will be detected like a USB drive and can be KDZed.
Click to expand...
Click to collapse
OK, I edited it. But I kept possibilities of EMERGENCY and CS_EMERGENCY modes if standard way failed. About switch into emergency, I think that it does not matter which way for emergency is used.
socialdistortion said:
I seriously doubt the "Shake your phone part". It just sounds so ...
Peace
Click to expand...
Click to collapse
Yes, I know... but if it will help, it doesn't matter how stupid it sounds....
Stuck in LG logo, unable to boot into emergency mode.
What can I do? Go to LG?
cjbi said:
Stuck in LG logo, unable to boot into emergency mode.
What can I do? Go to LG?
Click to expand...
Click to collapse
Have you tried all the mentioned methods? Press the combination buttons a little longer (Maybe that can help).
BTW what did you do that bricked your phone?
i did a restore of my lumia 710 with zune and now the phone doesn't power on. no button combination works, no vibration, nothing! however when i plug in the usb cable windows recognizes the device as Nokia USB Connectivity. i had the Qualcom bootloader but put back on nokia dload sometime earlier. NSS detects my phone but shows it in OSBL mode and no matter which mode i try to switch the phone to in NSS, nothing happens! heeeeeelp
I'm not an expert, but i'm just trying to help..
You can try checking on Linux if your device have 9 partitions, if yes, you can flash it with with the archive you created when you full-unlocked your phone, if u don't have it, you can ask for it to someone.
checked that already. those partitions are only accessible if qualcomm mode is present and i have dload. so what you suggested wont work. thanks though!
Have you tried with NSS? Check it at this link
look at my first post and the last line. haha i already tried that and it doesnt switch modes no matter what
deylo said:
i did a restore of my lumia 710 with zune and now the phone doesn't power on. no button combination works, no vibration, nothing! however when i plug in the usb cable windows recognizes the device as Nokia USB Connectivity. i had the Qualcom bootloader but put back on nokia dload sometime earlier. NSS detects my phone but shows it in OSBL mode and no matter which mode i try to switch the phone to in NSS, nothing happens! heeeeeelp
Click to expand...
Click to collapse
Have you managed to fix Nokia ?
well i sent the phone into nokia and a new phone is one the way
Hello,
I have a Lumia 800 branded TIM Italy, black.
Yesterday I tried to find the bootloader type, Nokia DLOAD or Qualcomm.
I used Vol Up + Power, I connected the USB cable, I saw on the W7 Devices and Printers that is a Nokia DLOAD. This information disappeared in few seconds.After Lumia was completely dead.
I tried all buttons combinations and USB cable connected/disconnected. No sign of life, sound, etc...
What I can do to start him?
Thanks!
Thank you, but still nothing.
Another thing: If I connect to PC, is no sign from PC side that something was connected.
Solved!!!
The unique combination: camera button down + several connections of powered USB.
All other combinations failed.
Did You click "format" when window "This device need to be formated" shows? If Yes your phone is bricked - give it to Nokia Care.
No, just plug to PC, nothing else.
wajdzik said:
Did You click "format" when window "This device need to be formated" shows? If Yes your phone is bricked - give it to Nokia Care.
Click to expand...
Click to collapse
he clearly said that he has got nokia dload, dload cannot be formated
kata2008 said:
Solved!!!
The unique combination: camera button down + several connections of powered USB.
All other combinations failed.
Click to expand...
Click to collapse
but did you get your lumia back on. because i am having the same problem and i tried your given combination and pc connects to dload but thats it.
i am having the same problem. yesterday i unlockt it for developer using trough sdk. and this morning i wanted to check my bootloader. en then it didnt do anything.
doneyhtc said:
but did you get your lumia back on. because i am having the same problem and i tried your given combination and pc connects to dload but thats it.
i am having the same problem. yesterday i unlockt it for developer using trough sdk. and this morning i wanted to check my bootloader. en then it didnt do anything.
Click to expand...
Click to collapse
now the pc aint saying dload any more but nothing. he finds it because he gives the sound. and somethimes the phone is reacting different.
kata2008 said:
Hello,
I have a Lumia 800 branded TIM Italy, black.
Yesterday I tried to find the bootloader type, Nokia DLOAD or Qualcomm.
I used Vol Up + Power, I connected the USB cable, I saw on the W7 Devices and Printers that is a Nokia DLOAD. This information disappeared in few seconds.After Lumia was completely dead.
I tried all buttons combinations and USB cable connected/disconnected. No sign of life, sound, etc...
What I can do to start him?
Thanks!
Click to expand...
Click to collapse
HI these guys can fix it with JTAG
http://www.ebay.co.uk/itm/Boot-Repa...K_Replacement_Parts_Tools&hash=item416ea4e9be
kata2008 said:
Hello,
I have a Lumia 800 branded TIM Italy, black.
Yesterday I tried to find the bootloader type, DLOAD or Qualcomm.
I used Vol Up + Power, I connected the USB cable, I saw on the W7 Devices and Printers that is a DLOAD. This information disappeared in few seconds.After Lumia was completely dead.
I tried all buttons combinations and USB cable connected/disconnected. No sign of life, sound, etc...
What I can do to start him?
Thanks!
Click to expand...
Click to collapse
This is because emptying the battery you must remain connected to the PC and try from time to time on appuier volume down + camera button + power button getting started one reinitialization of the factory default
Warning: the method of the buttons will cause the loss of all data
Im trying to get my Lumia 800 into recovery mode. This is what i do:
(I use Nokia Care Suit to update to WP7.8)
1. disconnect USB
2. Power off device
3. hold VOL UP button
4. keep holding VOL UP and insert USB cable
5. keep holding VOL UP till i feel a vibration.
6. Pray it will all go well.
My prayers have not helped. Everytime the phone vibrates again and does a normal startup.. What am i doing wrong?
Frimware revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3
Qualcomm bootloader
Windows 8 x64 & Linux Ubuntu. Both dont work.
Edit:
Windows device manager shows a "Windows Phone" under undefinded. But that disappears after a few second as my Nokia Lumia 800 reboots. Then it is recognised as a Lumia 800.
Twiggie said:
Im trying to get my Lumia 800 into recovery mode. This is what i do:
(I use Nokia Care Suit to update to WP7.8)
1. disconnect USB
2. Power off device
3. hold VOL UP button
4. keep holding VOL UP and insert USB cable
5. keep holding VOL UP till i feel a vibration.
6. Pray it will all go well.
My prayers have not helped. Everytime the phone vibrates again and does a normal startup.. What am i doing wrong?
Frimware revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3
Qualcomm bootloader
Windows 8 x64 & Linux Ubuntu. Both dont work.
Click to expand...
Click to collapse
In Nokia Care Suite drivers folder (C:\Program Files (x86)\Nokia\Nokia Care Suite\Drivers) try to install the drivers again, for me it works
Thank you for your help. But unfortunately it does not work.
Everytime i try to get into recovery mode, the phone does connect, i hear a connection sound on my Windows 8 machine. Then the phone restarts into normal mode and zune starts.
I had the same issue...
And in Nokia Fuse, the device is available, but in the combobox of Nokia Care Suite, it doesn't appear...
Anyone can help us?
Twiggie said:
Thank you for your help. But unfortunately it does not work.
Everytime i try to get into recovery mode, the phone does connect, i hear a connection sound on my Windows 8 machine. Then the phone restarts into normal mode and zune starts.
Click to expand...
Click to collapse
It could be that you're using the wrong format of driver. I had to install the x64 driver. check the computer you're on and install the x64 or x32 driver for it.
next, why are you trying to access recovery mode? you dont need to - with these drivers Nokia Care Suite does it itself.
ccmiller said:
It could be that you're using the wrong format of driver. I had to install the x64 driver. check the computer you're on and install the x64 or x32 driver for it.
next, why are you trying to access recovery mode? you dont need to - with these drivers Nokia Care Suite does it itself.
Click to expand...
Click to collapse
Thank you for your answer.
I have Win 8 x64, so i installed the x64 version of the drivers. But no luck.
When i try to use Nokia Care Suit, the programe looks for the latest software (7.8) then it wants to install it on the phone, restarts te phone and then i get a message that the connection has been lost. And i need to turn off the phone, and do that whole VOL UP thing again. But the computer never ever recognices the phone in recoverymode. The Lumia 800 just boots up normally.
Watch out before flashing and losing a lucky qualcomm bootloader
Twiggie said:
Im trying to get my Lumia 800 into recovery mode. This is what i do:
(I use Nokia Care Suit to update to WP7.8)
1. disconnect USB
2. Power off device
3. hold VOL UP button
4. keep holding VOL UP and insert USB cable
5. keep holding VOL UP till i feel a vibration.
6. Pray it will all go well.
My prayers have not helped. Everytime the phone vibrates again and does a normal startup.. What am i doing wrong?
Frimware revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3
Qualcomm bootloader
Windows 8 x64 & Linux Ubuntu. Both dont work.
Edit:
Windows device manager shows a "Windows Phone" under undefinded. But that disappears after a few second as my Nokia Lumia 800 reboots. Then it is recognised as a Lumia 800.
Click to expand...
Click to collapse
same happening with me...all things same...just i have lumia 710...please help
atlast this worked for me
http://forum.xda-developers.com/showthread.php?t=1702815
you have to first upgrade to nokia dload using this...then all will be fine...
i'm trying to reinstall my lumia 800 firmware/OS (not sure which one) using NCS but i cant..
what i did
1. press volume up
2. insert USB
3. phone vibrates, i let go of volume up
4. 3 beeps from pc
5. phone vibrates and 3 beeps from pc loops for about 3 times
6. phone starts normally
did seveneighter once..help me to fix my phone pls
Why are you doing these steps? All you need is:
1. Run NCS/Product Support Tool.
2. Plug in your device and leave it at the home screen. NCS must recognize it.
3. Download fw and/or use Recovery option.
If you want the most recent fw you may go with Nokia Software Updater for Retail instead of NCS. It's the only tool which may download fw without any login.