I have an HTC that I just got 2 weeks ago and today I accidentally dropped it on concrete while I was taking my dog out. Unfortunately because of what happened I have a few dents on my phone. Is there a way to remove those dents or am I stuck with them forever? What can I use?!
If it was a car I can tell you how......
But unless you can open your phone without breaking it to kind of try to work from the inside. Then you might be sol
Sent from my HTC One using xda app-developers app
Use bondo
Just kiddin... It's u likely your not gonna make dents go away... This device was made from a chunk of aluminum ... Same concept as a car ding itl never look right unless you replace metal in the case of a car ding you can do body work ....
Alternatively use a case to mask the damage
Sent from my HTC One using xda app-developers app
Call T-Mobile and tell them you have some problems with the phone and get a new one.
Sent from my HTC One using xda app-developers app
dpshptl said:
Call T-Mobile and tell them you have some problems with the phone and get a new one.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I was actually curious about this. Now that T-Mobile has a 30 day return policy. If something happens software wise or hardware would they be able to exchange it with minor ding to bezel. I know the receipt says it must be in the same condition as when it was purchased but not sure how specific or if their is a policy for that. Or if it's up to the rep/manager b of the store. I made the mistake of waiting to order a case from amazon. Dropped my phone and it just got some aluminum chipped off the bottom bezel.
Sent from my HTC One using xda app-developers app
dpshptl said:
Call T-Mobile and tell them you have some problems with the phone and get a new one.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Your best bet is to use a soft putty or something like that to fill the dent and then use a skin or a case.You can open the case (google it) but will be hard and probably expensive to source an OEM cover
Good luck with trying to return it to TMO. WHen I picked mine from the TMobile store, sales folks were really pushing hard for a warranty which I declined. Anyways when I mentioned the 30day return policy, they were crystal clear that the defect had to be a reproducible software issue in a non tampered phone, which surprised me. On pressing further I was told that if the ROM was altered or any changes were made to the software (e.g. TMO bloatware removed), the phone would not only be returned to me but would be flagged as out-of-warranty.
They also added that the phone has to be in the same condition as it was when purchased (no scratches, wear signs etc). If I just wanted to return it (buyers remorse) then it was a $50 restocking fee.
kobe24izzy said:
I have an HTC that I just got 2 weeks ago and today I accidentally dropped it on concrete while I was taking my dog out. Unfortunately because of what happened I have a few dents on my phone. Is there a way to remove those dents or am I stuck with them forever? What can I use?!
Click to expand...
Click to collapse
If you have warranty just call T-Mobile and tell em your buttons at the bottom aren't responding and that you have no screen protector or anything over it and they'll send you a new one for $5.
I'm on my 3rd HTC One.....1 time was my fault and I dropped it with a case and the other time little scratches just start to appear on the metal ring around the phone. I had to get a flip case so it could be fully protected
Sent from my HTC One using xda premium
BDorestant said:
If you have warranty just call T-Mobile and tell em your buttons at the bottom aren't responding and that you have no screen protector or anything over it and they'll send you a new one for $5.
I'm on my 3rd HTC One.....1 time was my fault and I dropped it with a case and the other time little scratches just start to appear on the metal ring around the phone. I had to get a flip case so it could be fully protected
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Really?! What if I didn't buy it from t-mobile because I bought mine off of someone else but I got it brand new, straight out of the box.
monkeypaws said:
I was actually curious about this. Now that T-Mobile has a 30 day return policy. If something happens software wise or hardware would they be able to exchange it with minor ding to bezel. I know the receipt says it must be in the same condition as when it was purchased but not sure how specific or if their is a policy for that. Or if it's up to the rep/manager b of the store. I made the mistake of waiting to order a case from amazon. Dropped my phone and it just got some aluminum chipped off the bottom bezel.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Guess it is too late to say it came that way....
Sent from my HTC One
I see it very difficult : (
Get a case and stop dropping it. Clumsy people be warned! Lol.
Sent from my HTC One using XDA Premium HD app
Keep a case maybe you won't see it through the case. Out of sight out of mind maybe?
Then when you do have an emergency or damage or accident, you have excuse to replace it. That is if you have warranty. Also the 5$ replacement if the device is under manufacture's warranty.
Me I feel guilty doing that crap and only replace when I must. Mainly because I constantly request unlock codes from carrier prefer to have the unlocked phone instead of constantly replacing it for minor blemishes.
I had the G2X and hell, that was worst phone with bugs and stuff but hung tough. I unlocked it but also the hardware issues weren't so terrible as other people were having.
Anyway just weigh you options. Just claim faulty device over phone and have it replaced with $5 replacement since it's in warranty anyway. Who knows.
For what it's worth, this exact same thing happened to me two weeks ago. Unfortunately, the concrete dented the aluminum so bad that it stuck the power button into the case and it went into a continuous reboot until ultimately the battery died. I sent it in to HTC repair and they replaced the entire aluminum case and power button assembly (and the plastic in between the front/back aluminum shells it appears) for $90 out the door including return shipping.
If your phone works fine, you have to decide if it's worth $90 to you to have it look new again. To me, well, it was a lesson learned...but at least it wasn't $250 like a new LCD screen would be!
I ordered a case before the phone was returned back to me
-Collin-
Can't into my htc one only the boot loader. There's no OS in it. And it's "RELOCKED"
CollinFX45 said:
For what it's worth, this exact same thing happened to me two weeks ago. Unfortunately, the concrete dented the aluminum so bad that it stuck the power button into the case and it went into a continuous reboot until ultimately the battery died. I sent it in to HTC repair and they replaced the entire aluminum case and power button assembly (and the plastic in between the front/back aluminum shells it appears) for $90 out the door including return shipping.
If your phone works fine, you have to decide if it's worth $90 to you to have it look new again. To me, well, it was a lesson learned...but at least it wasn't $250 like a new LCD screen would be!
I ordered a case before the phone was returned back to me
-Collin-
Click to expand...
Click to collapse
Hey I've read your guys messages and u was wondering and I'm panicking that my htc one is not boot up normally. Like I rooted and unlocked the boot loader before. But when I installed and flashed a custom rom and kernel. I rebooted it. After, the phone wouldnt boot up into the second boot up scene. So after 1 week. The phone didn't have a OS Iin it anymore. No I'm stuck with nothing but can access only to the boot loader. RELOCKED THOUGH. I tried the RUU solution but it didn't work! What should I do people. Can you guys help me please. Should I get a replacement to get another htc one phone. And I have warranty though. But I was just wondering do I need to pay if I get it replaced. Please give me solution. Please I've been stuck on this for 3weeks. HELP. Sorry to overreact.
if you have a white HTC One http://www.etradesupply.com/oem-htc-one-housing-white.html
if you have a Black HTC One http://www.etradesupply.com/oem-htc-one-housing.html
cant tell ya how to get the original housing off but right there is a brand new one.
and lucky your on tmobile. "tmobile dosnt put brand markers on the One" (atleast my htc one dosnt have a t-mobile watermark on it)
---------- Post added at 01:08 AM ---------- Previous post was at 01:02 AM ----------
superdev151 said:
Hey I've read your guys messages and u was wondering and I'm panicking that my htc one is not boot up normally. Like I rooted and unlocked the boot loader before. But when I installed and flashed a custom rom and kernel. I rebooted it. After, the phone wouldnt boot up into the second boot up scene. ...
Click to expand...
Click to collapse
its not my job nor responsibilty but this is general not help and troubleshooting. this is not the right place start a new thread here for help http://forum.xda-developers.com/forumdisplay.php?f=2252
post there and youl get help faster aswell as more relevant help.
and if the RUU dosnt work then youve got a serious partition/bootloader issue. are you sure your using the RUU relevent to YOUR carrier.
Sieze said:
if you have a white HTC One http://www.etradesupply.com/oem-htc-one-housing-white.html
if you have a Black HTC One http://www.etradesupply.com/oem-htc-one-housing.html
cant tell ya how to get the original housing off but right there is a brand new one.
and lucky your on tmobile. "tmobile dosnt put brand markers on the One" (atleast my htc one dosnt have a t-mobile watermark on it)
---------- Post added at 01:08 AM ---------- Previous post was at 01:02 AM ----------
its not my job nor responsibilty but this is general not help and troubleshooting. this is not the right place start a new thread here for help http://forum.xda-developers.com/forumdisplay.php?f=2252
post there and youl get help faster aswell as more relevant help.
and if the RUU dosnt work then youve got a serious partition/bootloader issue. are you sure your using the RUU relevent to YOUR carrier.
Click to expand...
Click to collapse
Hey I need the Rogers RUU FILE then my htc one will work. It's 1.29.631.17 and I don't know if there is. Please help me sir
superdev151 said:
Hey I need the Rogers RUU FILE then my htc one will work. It's 1.29.631.17 and I don't know if there is. Please help me sir
Click to expand...
Click to collapse
can you get you phone to go into fastboot usb mode? if you can run
Code:
fastboot getvar all
and tell me what your model number is and CID
after running fastboot getvar all look for these 2 lines
VVExpand for ImageVV
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
i can then tell you what RUU you need and how to get it
RUU FILE problem for me
Sieze said:
can you get you phone to go into fastboot usb mode? if you can run
Code:
fastboot getvar all
and tell me what your model number is and CID
after running fastboot getvar all look for these 2 lines
VVExpand for ImageVV
i can then tell you what RUU you need and how to get it[/QUOTE)
Hey I got the model number and my CID as well.
MY MODEL NUMBERN0712000
My CID: ROGER001
These are my model number and CID that you needed. And thanks man . Thank you for helping me for I am stuck in this problem for 5months. And I still have no idea how to fix it. Thank you for helping me sir. send it to me as soon as you get it.
Click to expand...
Click to collapse
Hey I got the model number and my CID as well.
MY MODEL NUMBERN0712000
My CID: ROGER001
These are my model number and CID that you needed. And thanks man . Thank you for helping me for I am stuck in this problem for 5months. And I still have no idea how to fix it. Thank you for helping me sir. send it to me as soon as you get it.[/QUOTE]
Rodgers dosnt have a RUU available apparently.... the only thing available is a Kernel source from the looks of it.
if it isnt on XDA and isnt on HTC dev... Im going to have to say it isnt anywhere.
http://www.htcdev.com/devcenter/downloads HTC Dev is where all things HTC are its a developer resource. cant find the RUU on HTC support downloads or HTC Dev or after a loooong time of google hunting.
Related
So I kinda decided I got to life with the little dust part. I can almost not see it and with all the finger spots on the screen it will not be visible to. I might only be able to see it with screen off and very clear light outside.
So I wonder how many people have this problem? On internet I saw many have that and with some its not just one small one, but more and other I read kept getting HTC Evo 3D's which every time had the problem to.
I contacted HTC but they said I need send it for warranty and then I might not have it 2 weeks and further more I unlocked the bootloader with HTCDev so I kinda voided parts off my warranty, so I'm not willing to take that risk for something that doesnt really bother me to much as there is no garuantee that they will not charge me.
As HTC knows I unlocked my device.
Your warranty is void for software related I issues this has nothing to do with ROM or bootloader I would send it in
Sent from my HTC EVO 3D X515m using XDA
And then waiting two weeks and not having an smartphone? Yes they said I could send it in, would take about 2 weeks they said.
They have two options, HTC sends a courier to pick it up or I could to one off the shop-in repairs. But I think you right, they say 2 weeks, but my experience is that HTC is quite fast, I had with mine HTC Desire HD it back within one week.
I had this issue on my second new evo when they first came out.. First one I had wireless went bad in it.. After a week of using..
The second one had one spec of dust looked like a dead pix but wasn't was dust tiny tiny but so damn annoying ... I sold it..
Ended up buyin a new one a year later
That was mine plan to selling it as I was really dissapointed and especial in the store where I bought it, but that doesn't work really and I like the phone. I'm going use HTC warranty. I'm going make the phone ready for warranty. Who knows when it comes back there will be ICS.
I can miss it right now I think, not when I go to China.
DexterMorganNL said:
That was mine plan to selling it as I was really dissapointed and especial in the store where I bought it, but that doesn't work really and I like the phone. I'm going use HTC warranty. I'm going make the phone ready for warranty. Who knows when it comes back there will be ICS.
I can miss it right now I think, not when I go to China.
Click to expand...
Click to collapse
It will never come back with ICS
I have some dust under my screen as well. A large dust particle in the middle and then some dust spread out near the front facing camera. I have insurance and I tried to take it in to the Sprint store and have them replace the screen or at least clean the screen.... And they wouldn't do it.... They kept telling me all phones have dust under the screen after a while.... Dumbass techs....
Warranty in my country is better I guess. But I think they probably send me a new one as I don't know if they can fix it, I rather would have had the store gave me another one, but they don't do that, so I will have no phone for about 2 weeks, but I hope they do it as fast as last time, as I had to send mine HTC Desire HD also in for warranty.
But the store where I bought it wanted also only send it to warranty, so then I can as well do it myself directly via HTC. Why you can't get it fixed? Dust doesn't belong under an screen for sure? I would try it again if I was you.
I don't know if you can get warranty via HTC? But I they give 2 years warranty in Europe. I meant not they will put ICS on I meant maybe when its back the ICS update would be out there already.
DexterMorganNL said:
Warranty in my country is better I guess. But I think they probably send me a new one as I don't know if they can fix it, I rather would have had the store gave me another one, but they don't do that, so I will have no phone for about 2 weeks, but I hope they do it as fast as last time, as I had to send mine HTC Desire HD also in for warranty.
But the store where I bought it wanted also only send it to warranty, so then I can as well do it myself directly via HTC. Why you can't get it fixed? Dust doesn't belong under an screen for sure? I would try it again if I was you.
I don't know if you can get warranty via HTC? But I they give 2 years warranty in Europe. I meant not they will put ICS on I meant maybe when its back the ICS update would be out there already.
Click to expand...
Click to collapse
Hope you get it fixed man dust is so annoying lol. That was the first time I ever seen dust under the glass on a HTC phone.. HTC said to send it in to them and they would fix it but I didn't want to wait 4 weeks to get it back so I sold it ... Been happy with the one I got now..
My experience is that HTC is faster in the Netherlands, last time when mine HTC Desire HD needed be fixed it was just 1 week, I hope it will be fast like this again because I will be without phone in that time.
Oh yeah I find it also annoying, its not like I only use it inside or in dark places, so I can see it when there is clear light like in the day. I also though selling it, but selling it kinda hard because HTC Evo 3D is not so popular, most people look for HTC Sensation (XE).
Previous week on 28th March Dynafix which HTC sends if you are in the Netherlands came to pickup mine device.
Now on 3 April it has been shipped back to me and I think tomorrow on 4 April I will get it, so it took completely one week and I heard nothing about that I relocked mine device.
They writed down that they replaced the display module. I hope now everything is right because this an great phone for less then € 300 new.
On the way out to dance class tonight, I dropped my phone on the concrete and the screen smashed! Fortunately I have TEP and so a new phone should be on it's way to me tomorrow (which I should receive on Wednesday). Hopefully though the new OTA update won't automatically be pushed to my phone during the initial setup process if it's not on there already. I'll be screwed if I can't at least get Titanium Backup back on there to restore everything!
So does anyone know for sure what the issue is like with new phones that you're just getting in the last few days? Do they already have the latest OTA and hboot, or does the setup process try to push that updates automatically? Anything I need to be aware of to keep that from happening?
PS - also does anyone know if I need to hide any evidence of rooting and s-off when using TEP? Isn't it only HTC and possibly Sprint who care about that? I still plan to wipe the data but just wondering how deep I have to go to hide my rooting activities on my sad phone (image attached). I was Root (zedomax) with S-Off.
oo.... should have gotten the otterbox. i see a cheapo plastic case here. =(
Shouldn't matter sprint don't care only HTC does
I'll pay you some cash and trade you my black one if you get a white one
Mines s-off
Sent from my EVO using xda premium
CheriePie said:
On the way out to dance class tonight, I dropped my phone on the concrete and the screen smashed! Fortunately I have TEP and so a new phone should be on it's way to me tomorrow (which I should receive on Wednesday). Hopefully though the new OTA update won't automatically be pushed to my phone during the initial setup process if it's not on there already. I'll be screwed if I can't at least get Titanium Backup back on there to restore everything!
So does anyone know for sure what the issue is like with new phones that you're just getting in the last few days? Do they already have the latest OTA and hboot, or does the setup process try to push that updates automatically? Anything I need to be aware of to keep that from happening?
PS - also does anyone know if I need to hide any evidence of rooting and s-off when using TEP? Isn't it only HTC and possibly Sprint who care about that? I still plan to wipe the data but just wondering how deep I have to go to hide my rooting activities on my sad phone (image attached). I was Root (zedomax) with S-Off.
Click to expand...
Click to collapse
I say you have a 99.9% chance that it will NOT have the OTA update. They are not going to push it out to the stock they have now. It will be some time before the refurbs get the OTA update as part of the process.
You have a 100% chance to get root...htcdev.com
{ParanoiA} said:
You have a 100% chance to get root...htcdev.com
Click to expand...
Click to collapse
Agreed. People use terms too loosely. Root does not equal s-off and vice versa.
Sent from my EVO using xda app-developers app
How is your plastic back cover? I cracked mine, care to sell me yours? PM if interested.
Sent from my EVO using xda premium
If he has TEP then he isn't keeping the old phone
Did you pay a deductible? If so, how much? If not, how does that work?
`Ghost` said:
oo.... should have gotten the otterbox. i see a cheapo plastic case here. =(
Click to expand...
Click to collapse
That wasn't a cheapo plastic case. It was the much highly recommended Diztronic TPU Case.
Speaking of which, I should probably head over to one of the many threads in the Accessories forum that were praising that case and show how well it didn't protect my device.
CheriePie said:
On the way out to dance class tonight, I dropped my phone on the concrete and the screen smashed! Fortunately I have TEP and so a new phone should be on it's way to me tomorrow (which I should receive on Wednesday). Hopefully though the new OTA update won't automatically be pushed to my phone during the initial setup process if it's not on there already. I'll be screwed if I can't at least get Titanium Backup back on there to restore everything!
So does anyone know for sure what the issue is like with new phones that you're just getting in the last few days? Do they already have the latest OTA and hboot, or does the setup process try to push that updates automatically? Anything I need to be aware of to keep that from happening?
PS - also does anyone know if I need to hide any evidence of rooting and s-off when using TEP? Isn't it only HTC and possibly Sprint who care about that? I still plan to wipe the data but just wondering how deep I have to go to hide my rooting activities on my sad phone (image attached). I was Root (zedomax) with S-Off.
Click to expand...
Click to collapse
Mine was worse wish I took pics before returning it
Sent from my EVO using XDA Premium HD app
thatotherguy.. said:
I'll pay you some cash and trade you my black one if you get a white one
Click to expand...
Click to collapse
Actually they're just sending me the exact same one I had so it's another black one on the way to me.
misfit0313 said:
How is your plastic back cover? I cracked mine, care to sell me yours? PM if interested.
Click to expand...
Click to collapse
I haven't taken the TPU Case off the back yet so I can't check. Didn't plan on doing that until I have my replacement in hand since the rest of the glass will probably crack and fall out once I start jostling it around a bit. As of right now, it still runs so I can view my texts and stuff that come in (though I'm getting little slivers of glass everywhere aack!)
That said, if the black plastic cover's fine, and I've got a few days in between getting the new and sending back the old, I'll PM you.
Kujila said:
If he has TEP then he isn't keeping the old phone
Click to expand...
Click to collapse
Yup, the old phone goes back thru TEP. And fyi, I'm a she.
eXplicit815 said:
Did you pay a deductible? If so, how much? If not, how does that work?
Click to expand...
Click to collapse
Yup. The rep I spoke with at Asurion when I filed my claim quoted me $100. Though later when I looked through the info at their phoneclaim.com web site, it shows this phone at $150. So I'm gonna pretend I didn't see the latter, and if my Sprint bill shows a charge higher than $100 I'll call 'em on it! (I only paid $119 for this phone originally through the Wirefly Friends and Family Deal so I hate to think I'd have to pay more for it 2nd time around.)
{ParanoiA} said:
You have a 100% chance to get root...htcdev.com
Click to expand...
Click to collapse
I didn't realize that htcdev unlock was still an option with the latest update, and I don't see it on the list over at htcdev.com right now anyway.
However, the least I want to be able to do is get root access back on my new phone when it gets here. I don't need an unlocked bootloader or S-OFF, at least not right away, and I'm using stock everything else. So I just need to be able to install and use certain apps which require root, primary of which is Titanium.
ETA - nvm on the what i wrote in the first paragraph. I see that they're using "other supported devices" and it still works properly.
CheriePie said:
That wasn't a cheapo plastic case. It was the much highly recommended Diztronic TPU Case.
Speaking of which, I should probably head over to one of the many threads in the Accessories forum that were praising that case and show how well it didn't protect my device.
Click to expand...
Click to collapse
I have this same case, that worries me a bit. lol
Did your screen hit something on the way down? There's no way for the screen to hit the ground directly with the case on. If that's the result of just the force of impact on the case, then that really sucks and I'll need order a OBox Commuter like I had on the 3D. Would be a shame because I'm loving the look and feel of the Diztronic.
pbedard said:
Mine was worse wish I took pics before returning it
Click to expand...
Click to collapse
So much for this Gorilla Glass huh? And that was the highly recommended Diztronic TPU case supposedly protecting it as well. :/
mptherealmp said:
I have this same case, that worries me a bit. lol
Did your screen hit something on the way down? There's no way for the screen to hit the ground directly with the case on. If that's the result of just the force of impact on the case, then that really sucks and I'll need order a OBox Commuter like I had on the 3D. Would be a shame because I'm loving the look and feel of the Diztronic.
Click to expand...
Click to collapse
Nope, it didn't fall or bump into anything on the way down. Matter of fact, I didn't even notice it bounce off the sides or anything, it just fell flat face down onto my concrete patio while I was walking to the garage.
Given that cement is much less forgiving than pavement, wood, or other surfaces, and the fact that it fell out of my hand from about 3 feet off the ground, we can definitely surmise that the screen on this phone will not survive a 3 foot drop onto concrete.
Fortunately replacing the screen ourselves on this phone is childs play compared to replacing it on the OG Evo.
Hi. I have a RELOCKED HTC EVO 3D with ghost touching, so warranty is voided. I want to repair it myself (repair at the service costs almost as a new phone). Now the question is: do I have to change the LCD, too? I found touchscreen and I think that's OK to replace and repair the ghosting effect, but I need some opinions. Thank you!
Your warranty is not gone! Unlock again and s-off with juopnutbear (wire trick),it is fairly easy, then after getting s-off, run the ruu, and run the flag to turn s-on. It will say locked, and there will be no traces of rooting.
Sent from my Anthrax'd Evo 3D !
I think it's to late for this...Oh man, I didn't knew that Now there's nothing I can do, but just to repair it myself.
So, anyone know what I need to change? Only touchscreen is enough (without LCD display) ?
CaracalSef said:
I think it's to late for this...Oh man, I didn't knew that Now there's nothing I can do, but just to repair it myself.
So, anyone know what I need to change? Only touchscreen is enough (without LCD display) ?
Click to expand...
Click to collapse
That is what I also want to know. It started registering ghost touches about 8 months ago until today when they become so frequent to the faze that i cant use it anymore. Replacement of the digitizer is imminent. I saw this on ebay http://item.mobileweb.ebay.co.uk/viewitem?itemId=271089461688. What did the trick for you?
I'm sorry to hear that. I sold that phone a while ago, after sending it in service and got my warranty voided (was RELOCKED).
I had two phones, the one I sold and another one I still have. This second one manifested ghost touch recently, but now I knew how to make it LOCKED, so was no problem for the service to repair it. In one month I sent the phone to warrany twice. My screen was replaced first time, then the screen again + battery. Waiting for the 3rd time.
It's my first HTC phone and I'm so dissapointed...
Anyway, that digitizer won't work for you. Digitizer and display are glued together, so you'll need to find digitizer+display, which cost a lot more.
CaracalSef said:
Anyway, that digitizer won't work for you. Digitizer and display are glued together, so you'll need to find digitizer+display, which cost a lot more.
Click to expand...
Click to collapse
Instruction find here http://forum.xda-developers.com/showthread.php?t=1165986, here http://www.youtube.com/watch?v=IhitcDM1Xk8 and here http://forum.xda-developers.com/showthread.php?t=1560037.
You find what you need here http://www.shopmania.ro/accesorii-pentru-telefoane-mobile/p-touchscreen-htc-evo-3d-38505032, here http://www.okazii.ro/cautare/htc+evo+3d/display-lcd-telefoane.html.
You don't need to change display, only touchscreen. Touchscreen is your problem. I changed one, my self.
I have not found any GSM service that want to change only digitizer. Even HTC authorized service told me that I have to buy digitizer + display + speaker (for the 1st phone with the voided warranty), saying that they are in one piece.
Anyway, thanks for the info
CaracalSef said:
I have not found any GSM service that want to change only digitizer. Even HTC authorized service told me that I have to buy digitizer + display + speaker (for the 1st phone with the voided warranty), saying that they are in one piece.
Anyway, thanks for the info
Click to expand...
Click to collapse
Change it at your home, not in Service, only touchscreen. It's working.
I don't need to change it now because the phone with the voided warranty is sold and the one I have now it's OK for service in terms of warranty They already changed the touchscreen+display twice and battery once. I think they lose money with this phone
SOLVED
I think I've got a solution for ghost touches...I'm going to post it tonight if everything runs smooth just to be sure it does indeed fix my ghost touches...stay tuned
---------- Post added at 01:10 PM ---------- Previous post was at 01:00 PM ----------
So don't throw your evo 3d away yet
Sent from my HTC EVO 3D X515m using xda app-developers app
Can't wait. Got the issue myself
Sent from my PC36100 using xda app-developers app
Ok so after 24 hours of testing I got ghost touches only 2 times.anyway my phone used to have ghost touches every like 2 min...
Solution: search for "pimp my rom" in the market.(it requires root access btw)
After you install it go to tweaks->touch screen and display and set min. Velocity to 2500 and max velocity to 4500. For your phone the values may differ.so feel free to test other values till you get the best results. Also max events per sec should be at 60. After ur done just apply your settings.top left check Mark.
If this didn't work it could be a hardware issue.but for me it did the trick.I still get some ghost touches so they are not gone forever but its way better now.
Hope this helps peeps.
Sent from my HTC EVO 3D X515m using xda app-developers app
Do you get ghost touches in recovery?
Sent from my PC36100 using xda app-developers app
I never had them in recovery.
Sent from my HTC EVO 3D X515m using xda app-developers app
Ghost touching is caused by a defective digitizer... They are not hard to replace... You just need a heatgun/blowdrier and mini screwdriver (comes with digitizer) and patience... I've replaced the digitizer on my girlfriend's Rezound and ghost touching went away 100%... Took about 30 minutes. Plenty of videos on YouTube showing how the process works. This isn't something to pay someone else to do, you can easily figure it out yourself. Just be careful with the digitizer. They're super thing and will break if you put too much pressure on them.
I've found almost all the parts to change my DNA to white.
I've sent emails to companies, checked , aBay, Amazon and every vendor I can find on Google and I've had no luck.
The piece I need to find is the rectangular part over the Verizon Logo, I'll edit from my phone.
x920e / DNA White housing
fr4nk1yn said:
I've found almost all the parts to change my DNA to white.
I've sent emails to companies, checked , aBay, Amazon and every vendor I can find on Google and I've had no luck.
The piece I need to find is the rectangular part over the Verizon Logo, I'll edit from my phone.
Click to expand...
Click to collapse
The ONLY place I have seen one, tough to find.
http://www.parts4repair.com/front-housing-bezel-for-htc-butterfly-white/
thehoovie said:
The ONLY place I have seen one, tough to find.
http://www.parts4repair.com/front-housing-bezel-for-htc-butterfly-white/
Click to expand...
Click to collapse
That's the piece! However if it's attached to the bezel shouldn't the white screen/LCD already have it in place?
center part
Some places call it a Midframe, other places call it a Bezel , if you want your DNA to be completely white you will need this. The part above the speaker is attached to the midframe housing. Also, look at your phone, inbetween the Glass and the Back cover the Bezel shows thru. If you do not get this, in between the back cover and the glass will be black.
EDIT:
OMG two more, it helps to know what your searching for I suppose;
http://www.electron-parts.com/front-housing-bezel-for-htc-butterfly-white_p23658.html
http://www.ebay.com/itm/121152639266
thehoovie said:
Some places call it a Midframe, other places call it a Bezel , if you want your DNA to be completely white you will need this. The part above the speaker is attached to the midframe housing. Also, look at your phone, inbetween the Glass and the Back cover the Bezel shows thru. If you do not get this, in between the back cover and the glass will be black.
EDIT:
OMG two more, it helps to know what your searching for I suppose;
http://www.electron-parts.com/front-housing-bezel-for-htc-butterfly-white_p23658.html
http://www.ebay.com/itm/121152639266
Click to expand...
Click to collapse
Yes it does help to know! Thanks guys.
I looked at the different videos on YouTube and they didn't remove that piece me more.
You think you could post a tutorial when you get all the parts? I am very interested in doing this as well to my phone
Sent from my HTC6435LVW using xda app-developers app
danielhall2689 said:
You think you could post a tutorial when you get all the parts? I am very interested in doing this as well to my phone
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I'll give it a go. Whenever I take something apart I tend to take photos of the details to give it the best chance of going back together.
Looking for the best place to order the parts. I'll be ordering this weekend, hopefully, then 14 days from China more than likely.
Yeah hopefully... I have waited 2 months for an mhl cable from China once and have told myself that I will never again (at least from Amazon) order from China
Sent from my HTC6435LVW using xda app-developers app
I can't wait to see your results. I'm a bit afraid to pry open this phone as it's so well held together and without the glue / gaskets I fear I'll never quite get it back together the same. DNAs are pretty rare out there, and white DNA would be awesome.
Ya I don't think HTC can even repair this phone properly. I've had two replacements now and they are refurbs as Verizon is cheap. As I press around the sides and the back the phone crackles a bit, as if popping something into place. This never stops though. Kinda irritating, at least for me.
Sent from my HTC6435LVW using Tapatalk 4
Money Is being a PITA this month and I wanted to try to get all the parts from one retailer, (Spoiler: Nope).
Also been trying to find a white screen and frame assembly, (Spoiler: Nope).
These sellers are also HORRIBLE at answering email. The only one I found who was helpful, before I knew, white was doable, only sells the black screen.
I'll get the tutorial up but it's just taking time. After taking some incredibly awesome photos with the DNA recently and with 4.3 coming I don't see a need to change devices.
fr4nk1yn said:
Money Is being a PITA this month and I wanted to try to get all the parts from one retailer, (Spoiler: Nope).
Also been trying to find a white screen and frame assembly, (Spoiler: Nope).
These sellers are also HORRIBLE at answering email. The only one I found who was helpful, before I knew, white was doable, only sells the black screen.
I'll get the tutorial up but it's just taking time. After taking some incredibly awesome photos with the DNA recently and with 4.3 coming I don't see a need to change devices.
Click to expand...
Click to collapse
Yeah I cant wait for 4.3 and sense 5 for the DNA. I'm sure we will see the dump for it on here since I have OTAs blocked. I've considered going to a different device a ton of times but never did it cause the DNA is still great. Best phone I've used.
Sent from my HTC6435LVW using xda app-developers app
croppz said:
Yeah I cant wait for 4.3 and sense 5 for the DNA. I'm sure we will see the dump for it on here since I have OTAs blocked. I've considered going to a different device a ton of times but never did it cause the DNA is still great. Best phone I've used.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I thought you were getting a Note 2?!
Good times for the DNA. Official 4.3 and sense meaning kernel source. I want the MotoX but I'm living Sense 5 more than I thought and ice almost perfected getting good camera shots.
fr4nk1yn said:
I thought you were getting a Note 2?!
Good times for the DNA. Official 4.3 and sense meaning kernel source. I want the MotoX but I'm living Sense 5 more than I thought and ice almost perfected getting good camera shots.
Click to expand...
Click to collapse
Thought I was too, guy bailed on selling and I'm kinda glad he did haha. Don't think I would have enjoyed something that big so I'm just gonna keep the DNA, no reason to get rid of it at this point.
croppz said:
Thought I was too, guy bailed on selling and I'm kinda glad he did haha, don't think I would have enjoyed something that big so I'm just gonna keep the DNA, no reason to get rid of it at this point.
Click to expand...
Click to collapse
besides Dev support the Note2 had nothing better than the DNA. My wife has one, I used it a week before sending it back for replacement. The screen isn't as sharp. The Exynos is slower, the camera isn't as good.
You're better off with the DNA.
You should post some pics of the end result. It would be very interesting to see what it will look like in the end.
Also, what is the total price of all the replacement parts? I might even be interested in making to transformation to my Dna as well.
fr4nk1yn said:
I've found almost all the parts to change my DNA to white.
I've sent emails to companies, checked , aBay, Amazon and every vendor I can find on Google and I've had no luck.
The piece I need to find is the rectangular part over the Verizon Logo, I'll edit from my phone.
Click to expand...
Click to collapse
F*** Me. I broke my new glass. Dang it. Well I need to get more white parts anyhow. Thinking about this more, I realized I haven't seen any white SIM trays or white usb covers. SIM tray needs to be x920e/DNA but I suppose the usb cover could be any butterfly variant. Have you seen these two parts around on white(or anything but black) ?
-Hoovie
Sent from my HTC6435LVW using xda app-developers app
thehoovie said:
F*** Me. I broke my new glass. Dang it. Well I need to get more white parts anyhow. Thinking about this more, I realized I haven't seen any white SIM trays or white usb covers. SIM tray needs to be x920e/DNA but I suppose the usb cover could be any butterfly variant. Have you seen these two parts around on white(or anything but black) ?
-Hoovie
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
i too will be in the market soon for white parts
http://m.tmart.com/Touch-Screen-for-HTC-Butterfly-DNA-White_p186678.html
Found these, may order soon. But want a white back housing to go with it. Or these are even better looking
http://www.decalgirl.com/skins/155214/HTC-Droid-DNA-Skin-Bullseye
Sent from my HTC6435LVW
igorBOSS said:
You should post some pics of the end result. It would be very interesting to see what it will look like in the end.
Also, what is the total price of all the replacement parts? I might even be interested in making to transformation to my Dna as well.
Click to expand...
Click to collapse
All the parts, except screen adhesive, can be bought from parts4repair.com and the total price of about $155 seems inline with others.
@thehoovie I doubt we'll see a white sim tray for the reason you mentioned.
Not finding a white flap is a bit of a mystery though. I haven't found one.
Hey guys,
I've had this one since release and had to do sober the phone warranty exchange due to degrading battery
I have a skid mark on thebottom right coroner. Yes, it's on top of the corner just smoothed it out or rounded it a bit. I was wondering if this will get a $690 fee imposed.
It's also S-Off.
Against company policy, instead of giving me silver like my current phone she asked which one I wanted and i said black.
Would they impose a fee for this, if so can I get it overturned?
I was thinking I would RUU it and I'd be fine.
Anyone who's been thorough this or heard of it let me know. Thanks.
Sent from my HTC One using xda app-developers app
Irish Enigma said:
Hey guys,
I've had this one since release and had to do sober the phone warranty exchange due to degrading battery
I have a skid mark on thebottom right coroner. Yes, it's on top of the corner just smoothed it out or rounded it a bit. I was wondering if this will get a $690 fee imposed.
It's also S-Off.
Against company policy, instead of giving me silver like my current phone she asked which one I wanted and i said black.
Would they impose a fee for this, if so can I get it overturned?
I was thinking I would RUU it and I'd be fine.
Anyone who's been thorough this or heard of it let me know. Thanks.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Not sure about the skid mark on the bottom corner but my original black one had issues with freezing randomly so when I called for an exchange they had none in stock so they shipped me a silver one. This was over 3 months ago and they haven't charged me anything even though the color change is against company policy but as long as they initiate it you shouldn't have an issue. However not sure what they will say about the skid mark and say that is physical damage.
I replaced mine for a bad speaker. They asked if any cosmetic damage, mine had none at the time except a small scratch on the power button/IR window. I know they are inspected when returned, but have no idea how picky they will be or how good that "inspection" really is. Probably depends on the inspector you get that day. :fingers-crossed:
Question: Mine is rooted, running a leaked ATT ROM and when you boot it, the red warning pops up from HTC. Would that be an issue for a warranty replacement? How would I rectify that?
Relock the bootloader and flash it with an RUU and you'll be fine.
Is there a guide anywhere for doing so?
fastboot oem lock, run RUU from HTC, done. A lot of people get it wrong, you are not "flashing' a RUU, the RUU is a "Rom Update Utility" stand alone package.
Just an FYI. If your doing a warranty exchange and they transfer to the warranty dept. They will make you download an apk for you to install. This apk let's them look at your system. It first freaked me out cause I was on a full convert GPe. But they didn't say anything about it and went ahead with the exchange. Still a little bit unnerving when they say "please download the apk with the link I'm sending. This will allow me to take a look at your system except for videos or pictures"
Xstop said:
Just an FYI. If your doing a warranty exchange and they transfer to the warranty dept. They will make you download an apk for you to install. This apk let's them look at your system. It first freaked me out cause I was on a full convert GPe. But they didn't say anything about it and went ahead with the exchange. Still a little bit unnerving when they say "please download the apk with the link I'm sending. This will allow me to take a look at your system except for videos or pictures"
Click to expand...
Click to collapse
Would you still have that apk? I'm curious about this I work for att and this is the first I have heard about this
From my One while peeking in your window
CheesyNutz said:
Would you still have that apk? I'm curious about this I work for att and this is the first I have heard about this
From my One while peeking in your window
Click to expand...
Click to collapse
Unfortunately, I don't. A factory reset was the last thing they make you do after they look at your system. But now know it wasn't necessary, so if anyone else goes through this process please don't factory reset. I am also curious about this apk. Sorry Cheesy
Xstop said:
Unfortunately, I don't. A factory reset was the last thing they make you do after they look at your system. But now know it wasn't necessary, so if anyone else goes through this process please don't factory reset. I am also curious about this apk. Sorry Cheesy
Click to expand...
Click to collapse
no worries im going to go in to the store and do some research .... snooping see what that apk really has under the hood
CheesyNutz said:
no worries im going to go in to the store and do some research .... snooping see what that apk really has under the hood
Click to expand...
Click to collapse
Please keep us informed with any info
Finally was able get the Att remote apk. G/f confirmed that the rep knew she was running a custom ROM. If your still interested, I'll post the apk after I get out of this meeting.
edit: don't know what it's good for, but pm me if you would like it.
Warranty Replacement Woes
I called up the warranty department to get my phone replaced, due to the camera. They did the same ninja snoop APK file (which I still have) but I was smart and put the bootloader/firmware back to out of box state, so I wasn't worried. Weird, though. I don't know what they wanted by doing that.
Anyway, I got the replacement unit in 2 days, which was nice. The warranty department said I won't be able to tell the difference between a new phone and a "Certified reconditioned" phone. PSSH...
The screen of the replacement model wasn't as bright and had a yellowish cast to it, compared to my other phone, which I was not happy with. The top speaker also crackled when you play any sound through it. I called them back and they are now sending me yet another one. It's nice that they are trying, but I'm not going to trade one problem for another.
The one they did send out to me had a night/day difference with the camera though. I held both of them up to take a picture of my Christmas tree. Side by side, the screen of my old one was purple and the new one was nice.
I just wish I can get this whole thing sorted out
mjwitt2 said:
Anyway, I got the replacement unit in 2 days, which was nice. The warranty department said I won't be able to tell the difference between a new phone and a "Certified reconditioned" phone. PSSH...
The screen of the replacement model wasn't as bright and had a yellowish cast to it, compared to my other phone, which I was not happy with. The top speaker also crackled when you play any sound through it. I called them back and they are now sending me yet another one. It's nice that they are trying, but I'm not going to trade one problem for another.
Click to expand...
Click to collapse
I had a similar experience at my local Device Support Center location. The "like-new" refurbished phone they wanted to give me had chips and dents in one corner of the bumper/aluminum bezel, over a dozen swirled scratches in the screen, and two very deep scratches in the screen that clearly made it to the digitizer. The polyurethane bumper was also really greasy and worn out. It was conveniently the only one they had in stock. Now that I think about it, I'm pretty offended that they tried to pawn it off on me.
ericiidx said:
I had a similar experience at my local Device Support Center location. The "like-new" refurbished phone they wanted to give me had chips and dents in one corner of the bumper/aluminum bezel, over a dozen swirled scratches in the screen, and two very deep scratches in the screen that clearly made it to the digitizer. The polyurethane bumper was also really greasy and worn out. It was conveniently the only one they had in stock. Now that I think about it, I'm pretty offended that they tried to pawn it off on me.
Click to expand...
Click to collapse
Oh man...Yeah, nothing like that with this one. I mean, cosmetically, the replacement was better than mine!! I had a GAP-GATE phone, but just dealt with it because whatever. The screen and the audio would have bothered me more than a defective camera.
Got replacement no. 2 from FedEx...it's worse than my current model! Third time is the charm, I hope. Their standards suck! I seriously put the three phones side by side on full brightness and each display was seriously a different color. Wtf...my original has a blue cast to it, replacement 1 was yellow, and replacement 2 was purple.
Sent from my HTC One using xda premium
Sorry to hear that. There's a thread somewhere in the HTC One subforum (non-AT&T forum) that talks about the three different screens used in the phone based on its manufacture plant; it sounds like you've had a go at all three.
I too am now having a replacement One shipped to me via AT&T. I'm praying it shows up problem-free, but after the ridiculousness of the Device Support Center trying to give me a replacement that looked as if it fell off the roof of a moving car, I'm not holding my breath.
Oh! They had me run the "snoop APK" as well... except it kept crashing on my One. I'm not sure if I should suspect the fact that I was running the official GPe RUU upgraded OTA to 4.4 or not. Thankfully, the guy I was talking to was a nice guy, and after 4 or 5 attempts to run the APK without crashing, he went ahead and pushed the warranty claim anyway.
I wouldn't recommend anyone else trying to use this "excuse" though, since he could tell I was legitimately trying to launch the app each time. It would just crash during authentication, after he had made a connection to my device.
Xstop said:
Finally was able get the Att remote apk. G/f confirmed that the rep knew she was running a custom ROM. If your still interested, I'll post the apk after I get out of this meeting.
edit: don't know what it's good for, but pm me if you would like it.
Click to expand...
Click to collapse
yes send me the link please i have run in to some roadblocks asking about it lol
https://www.dropbox.com/s/uof83quskbbjpvu/ATTRemoteSupportOne.apk
Here you go.
Sent from my HTC One using xda premium
---------- Post added at 11:56 PM ---------- Previous post was at 11:55 PM ----------
You mean they wouldn't just send it to you?
Sent from my HTC One using xda premium