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I was using my tab while keeping it charging, got the battery 100% full notification, so I unplugged the charger. However, it thinks it's still plugged in. I've tried restarting multiple times and wiping cache, dalvik cache, and battery stats, but it's still happening.
The big problem is that now it won't recognize other things, such as plugging in a USB drive or game controller with the adapter. How do I fix it?
Sent from my SPH-D710 using XDA App
I just tried a complete factory reset and upgrade to v2 of the rom with pershoots kernel, still not working. Still says fully charged and plugged in, but no way it could be hours later.
Please help!
Sent from my SPH-D710 using XDA App
I maybe wrong but it sounds as if your charging port may be messed up somehow. Call the Samsung number on the back of the tab its on the bottom it'd really small lettering though. They may be able to help.
Sent from my GT-P7510 using xda premium
moonzbabysh said:
I maybe wrong but it sounds as if your charging port may be messed up somehow. Call the Samsung number on the back of the tab its on the bottom it'd really small lettering though. They may be able to help.
Sent from my GT-P7510 using xda premium
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That's what I ended up doing. Their customer support is amazing! 24/7 phone line, and it took five minutes to refill them what was going on and that I has already retired everything like resetting, and now they're sending me a shipping label free of charge to repair it. I'll have it back (same one, not a new one) in 5-14 days from when I send it in with the label, which should be 3-5 days to get. Not too bad srt all.
Sent from my SPH-D710 using XDA App
Samsung Galaxy Player 5 Charging Issue
Slightly different device, same problem.My Player will continue to show as charging after I unplug it. This does not happen every time, but it happens more often than not. Also, wall charger or PC both cause the problem. A little more info about my device: I have an un-rooted domestic (American) version of the YP-G70, which is a 5in Android device with no cellular connection of any kind (wifi only). I have had no other problems with the device and it is only a few days old. I suspect I will have to get it sent back to Sammy. Anyway, thanks in advance for any help, and please spare the noob!
I can't seem to find a thread here with my exact concern and if there is I apologize..
Sometimes if I connect the charger overnight and try to wake-up the phone it is unresponsive. Also, when this happens the charge light will stay on even with the cable unplugged as if its still charging. Sometimes if I wait long enough the lock screen will slowly appear and then it works, other times I'll have to pull the battery.. This can also happen if the phone is just sitting for 1-2 hours without me using it but mostly with the charger overnight.
Anyone else having these issues? Just a little more info, I am using the 2750 Extended battery which is the only one I've used from day one. The original battery has never been used in this phone. Could this be a battery issue? It has done this before and after the last OTA update...
Bone stock, no root.
Hmmmmm....that's odd
Sent from my ADR6425LVW using XDA App
This happened to me as well for a while. I ended up having to reboot the phone which seemed to help for a bit. I always figured it was something lagging in the sense ui. If you end up with a solid answer, Id like to know as well.
Hmm , never had that happen or read any threads regarding it. Might have a bad phone if it's within the warranty get a new one.
UgXvibe said:
I can't seem to find a thread here with my exact concern and if there is I apologize..
Sometimes if I connect the charger overnight and try to wake-up the phone it is unresponsive. Also, when this happens the charge light will stay on even with the cable unplugged as if its still charging. Sometimes if I wait long enough the lock screen will slowly appear and then it works, other times I'll have to pull the battery.. This can also happen if the phone is just sitting for 1-2 hours without me using it but mostly with the charger overnight.
Anyone else having these issues? Just a little more info, I am using the 2750 Extended battery which is the only one I've used from day one. The original battery has never been used in this phone. Could this be a battery issue? It has done this before and after the last OTA update...
Bone stock, no root.
Click to expand...
Click to collapse
This happened to me once but my phone was super hot when it happened..it eventually led me to factory resetting my phone and I haven't had it since.
I think I'm gonna try using the battery that came with the phone for awhile to look for a change. I'd rather warranty the extended battery than the phone.. If that doesn't work I'll factory reset it.
This is exactly why I haven't rooted yet, gotta get the perfect unit first while I'm still under warranty.
Sent from my ADR6425LVW using xda premium
What cable were you using to charge it with?
I've had stuff like this happen with a few cheap cables, and occasionally with others. I've been told it is from well used cables breaking down on the inside or without good enough insulation.
Try a fresh or rarely used cable, after a fresh reboot. I ended up throwing a couple of old cables away and didn't have this problem again or anything similar until lately with a retractable cable I use.
Sent from my HTC Rezound using Tapatalk. Forgive autocorrect.
I have used both the cable and adapter from this phone and the one I had for my old Incredible. Doesn't seem to matter and the Rezound cable is obviously pretty new. That's why I'm hoping it's a battery issue. I'll keep you guys posted...
Sent from my ADR6425LVW using xda premium
Mine used to do that, it would also be somewhat unresponsive most noticable when doing the unlock pattern, it wouldn't make it all the way through the pattern like it thought I was lifting my finger, it did only do this when it was on the charger too. Then it just stopped doing it, I don't remember if it was when I rooted or if I changed chargers or what. Are you using the charger and cable that came with the phone? I may have been using my standalone battery chargers USB plug to charge when it was doing that. Has been about that long since it did it.
I use the charger and cable that came with the phone at work and my old Incredible charger and cable at home. Problem happens with both.
So it is not the extended battery. I installed the stock battery last night and it locked up again. Next stop, factory reset.
Sent from my ADR6425LVW using xda premium
yup,. still doing it..
In case anyone happens upon this thread with the same concern.... A factory reset did correct the problem.. And now I can safely root!!
Curious, when I get a new device one of the first things I do is do a factory reset.
It has been the fix for a number of devices in the past that I just do it automatically now.
Verizon will still exchange your device regardless of root/unlock. As long as it's a manufacterer issue, and not a result of you blowing up your phone from oc, or installing custom software and bricking it.
i am running coz rom v3.1 and just recently when i go to charge my phone with in a few seconds of me plkugging it in it turns off,,,just seeing if anyone else has had this problem and is there a fix...also would have asked in coz rom forum but wont allow me to post in there sorry,,,any help is appreciated thanks
Have you found a solution?
Is it just your screens timing out or like your holding the power button? Are you using a wall charger or usb to a pc?
Sent from my SGH-I777 using xda premium
wall
Bowsa2511 said:
wall
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Click to collapse
Little more description of your problem would help.
As was asked, does the screen shut off, or does it completely shut down and then show you the charging screen?
Have you checked your logs to see what your phone has to say? (and if you haven't, don't ask "How do I do that?", there's a number of threads that have discussed it. Do a simple google/xda/google play search for dmesg)
Sent from my SGH-I777 using xda premium
My phone does the same. When I plug in the charger ( USB cable plugged into wall unit) the screen shuts off, I hear a click inside the phone, and then the phone reboots over and over. If I plug it in with the power off, I see the battery, with the cursor for about 2 seconds, then repeated over and over.
On my phone the USB port was broken so I purchased a replacement " board", not just the connector, and put it in. Any thoughts. Thanks. Phone is fine otherwise.
Sent from my Desire HD using Tapatalk 2
What I would do is first make a Nandroid backup (I'm assuming you know how to, since you have a custom ROM) and maybe a TiBu backup as well.
Then, try going into CWM and wiping data to factory reset, wiping the cache, and wiping Dalvik cache, then reflashing the latest version of the ROM you already have installed. See if that helps. It probably isn't an issue with your ROM but then again precautions are always good to narrow down the real problem.
Good thought. Did try that and no better. Sending in for warranty. Pretty sure it is a hardware issue.
Sent from my Desire HD using Tapatalk 2
Yeah. Sounds like it would be a hardware problem. Not sure why I thought it might be something else.
chrism.brunner said:
My phone does the same. When I plug in the charger ( USB cable plugged into wall unit) the screen shuts off, I hear a click inside the phone, and then the phone reboots over and over. If I plug it in with the power off, I see the battery, with the cursor for about 2 seconds, then repeated over and over.
On my phone the USB port was broken so I purchased a replacement " board", not just the connector, and put it in. Any thoughts. Thanks. Phone is fine otherwise.
Sent from my Desire HD using Tapatalk 2
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Click to collapse
I had this problem. It is due to using an aftermarket battery without Near Field Communication. The batter I have seems to be authentic Samsung, but was made for the i9100, with doesn't have this NFC chip. These aftermarket batteries have to be charged in a separate charger. You will notice the NFC batteries are slightly thicker and have "Near Field Communication" under the Samsung logo.
That could be it. I already sent it in for repair, but I did purchase 3 genuine Samsung batteries for the i9100 to use in my i777. They work fine in my i9100. Good to know. Thanks.
Sent from my Desire HD using Tapatalk 2
Samsung knows about this
I know this is an old thread, but I just called Samsung for this problem on a non custom ROM, non-rooted, S2 and the agent didn't specifically say that it is a known problem but he told me he would set up free repair without even asking when I bought it or any other purchase verification. I work for a fairly large tech retailer and in my experience this usually means that it is a known issue.
I did find it to be the batteries that i purchased. They were for the i-9100. The att version needs a device appropriate battery. They say nfc on them. I sent it in for repair and samsung said that they couldnt find anything wrong
Sent from my GT-N7000 using xda premium
chrism.brunner said:
I did find it to be the batteries that i purchased. They were for the i-9100. The att version needs a device appropriate battery. They say nfc on them. I sent it in for repair and samsung said that they couldnt find anything wrong
Sent from my GT-N7000 using xda premium
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Click to collapse
What happened at the end ?! Cause I don't get it.
I have the same problem but my battery is original with the NFC logo on it.
dzsulius said:
What happened at the end ?! Cause I don't get it.
I have the same problem but my battery is original with the NFC logo on it.
Click to expand...
Click to collapse
I sold the phone a while back, but if I remember correctly, I purchased oem batteries and it fixed the issue for me.........
Sent from my SAMSUNG-SGH-I747 using Tapatalk
chrism.brunner said:
I did find it to be the batteries that i purchased. They were for the i-9100. The att version needs a device appropriate battery. They say nfc on them. I sent it in for repair and samsung said that they couldnt find anything wrong
Sent from my GT-N7000 using xda premium
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I used to have this problem with the stock ROM using the stock battery. Hasn't been a problem since install CM 10.1.3 with either my stock or non-NFC aftermarket batt.
thump said:
I used to have this problem with the stock ROM using the stock battery. Hasn't been a problem since install CM 10.1.3 with either my stock or non-NFC aftermarket batt.
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Click to collapse
Have you tried wipe cache and dalvik?
I have same problem sometimes even when not plugged in. I think it might be cause of some Stweaks setting when the screen is off for a long time. Please let me know what I can change.
I have the exact same issue, I ordered this https://www.amazon.com/gp/product/B01BGM392G/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 and it shuts off when plugged in. I flashed a custom kernel and it fixed the issue, but it happens all over when I odin to stock. Is this a HW problem with my phone, or just a bad battery? EDIT- I looked under the label and there is indeed no nfc antenna, even though the label says nfc and there are 4 contact points. I will be returning the battery and updating.
i m using redmi note 5 pro with corvus os latest and i flashed update and clean dalvic and catch
but still the problem same some time phone gt off when charger connected
Hi all, I have a very serious problem here. Please help me out.
Whenever I am using my phone for more than around 10-15 mins continuously, even though battery is around 80-85%, I lose network all of a sudden, the phone flickers or flashes or blinks for a moment and shuts down all of a sudden. When I try to boot it again, it says battery low and many times, it wont boot only. When it is about to be botted only it gets turned off. the solution is to connect to charger when it shuts down. At first, on connecting, it shows zero battery, and immediately battery level will be restored to the previous level, after blinking again in the charging screen and then only I can turn it on. What is the issue?
I also tried wiping data/factory reset.. Wipe cache and dalvik wipes repeatedly. Tried many roms like resurrection 2.6, 3.01, XWLPM stock rom, Salman ROM, etc. The same issue happens in all the roms as well.
Somebody do reply!
Sent from my GT-I9100 using xda app-developers app
That sounds serious, have you tried sending it to the customer service? It's helpful if you're still on warranty..
Sent from my GT-I9100 using xda premium
well do one thing- try flashing another kernel too- anything will do - siyah maybe. 1% chance of it working..
and if it doesn't, what this means is that it is most probably a hardware issue- and you would need to get your phone checked in the service center.
Have you tried a different battery?
Sent from........Somewhere In Time
Maybe battery failure! try with a different battery if no change and everything was like before then I suggest you to send it to customer service as soon as possible.
Same thing for Stock
I experienced the same thing on Stock samsung unrooted rom 4.0.3
I suddenly found that my phone is not responding and is heated up too much, I quickly removed the battery and after letting it to cool off restarted it.
Was amazed to see battery came down to 20% from 80%, Post this incident it is working fine
Now I have tried multiple kernels and Roms and it still is working awesomely on everything I throw at it
saywhatt said:
That sounds serious, have you tried sending it to the customer service? It's helpful if you're still on warranty..
Sent from my GT-I9100 using xda premium
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Click to collapse
sendsmsdad said:
well do one thing- try flashing another kernel too- anything will do - siyah maybe. 1% chance of it working..
and if it doesn't, what this means is that it is most probably a hardware issue- and you would need to get your phone checked in the service center.
Click to expand...
Click to collapse
tylerdurdin said:
Have you tried a different battery?
Sent from........Somewhere In Time
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Click to collapse
ercxar said:
Maybe battery failure! try with a different battery if no change and everything was like before then I suggest you to send it to customer service as soon as possible.
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Click to collapse
sirajuddin said:
I experienced the same thing on Stock samsung unrooted rom 4.0.3
I suddenly found that my phone is not responding and is heated up too much, I quickly removed the battery and after letting it to cool off restarted it.
Was amazed to see battery came down to 20% from 80%, Post this incident it is working fine
Now I have tried multiple kernels and Roms and it still is working awesomely on everything I throw at it
Click to expand...
Click to collapse
Thanks for the replies
Turns out its some battery problem. I swapped mine with a friend's battery. He is facing the same issues now and I am not facing any issue. In ebay and flipkart, it shows original battery costs just 559 Rs(around 10$). Is the original battery available for such a cheap price? Or is it not genuine?
It sounds suspiciously cheap.. mmmmm. You should try going for the legit 2000mAh from samsung longer battery life haha so much win
Sent from my GT-I9100 using xda premium
saywhatt said:
It sounds suspiciously cheap.. mmmmm. You should try going for the legit 2000mAh from samsung longer battery life haha so much win
Sent from my GT-I9100 using xda premium
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Click to collapse
where can I buy it online?
Well u could try ebay, but u gotta be careful, it could be a total hoax. I recommend u buy it in samsung or some official retailers
just a girl addicted to android
Hi yashwanthms,
Just to let you know, currently I'm facing exactly the same issue.
During or after using camera, gps or usage of data, the screen flickers and then after a few seconds it freezes and shuts down. Switching it on doesn't work, because it thinks the battery is dead while still having 50% left or something like that. It does however work when it is plugged into power.
Thanks for your reply of your battery replacement. I will try the same thing and see if it works out.
Still a question though: did you buy a new battery and what were your results afterwards?
Kind Regards,
Ahsimmis
same issue here
After reading above posts, I'm sure it is a battery issue. I use hotspot and GPS a lot which is why I've to charge a lot and charge while docked to car cigarette lighter too, no wonder the battery didn't last more than a year. Will buy a new battery tomorrow and post the result here.
yashwanthms said:
where can I buy it online?
Click to expand...
Click to collapse
try amazon
yashwanthms said:
Hi all, I have a very serious problem here. Please help me out.
Whenever I am using my phone for more than around 10-15 mins continuously, even though battery is around 80-85%, I lose network all of a sudden, the phone flickers or flashes or blinks for a moment and shuts down all of a sudden. When I try to boot it again, it says battery low and many times, it wont boot only. When it is about to be botted only it gets turned off. the solution is to connect to charger when it shuts down. At first, on connecting, it shows zero battery, and immediately battery level will be restored to the previous level, after blinking again in the charging screen and then only I can turn it on. What is the issue?
I also tried wiping data/factory reset.. Wipe cache and dalvik wipes repeatedly. Tried many roms like resurrection 2.6, 3.01, XWLPM stock rom, Salman ROM, etc. The same issue happens in all the roms as well.
Click to expand...
Click to collapse
\
Like others said, I think it's battery problem. Do not use cheap unreliable batteries, nor leave your phone charging after 100% charged for a long time. This would affect your battery performance. Experienced that using my back-up battery, from 25%, sudden shutdown. My original battery would alert me first "Battery is now low, please recharge now". The back-up won't.
This is to confirm that I've purchased a new battery from Samsung franchise store. It is doing fine.
Cost me Rs.800 which is like $18. The store didn't have any retail battery in stock but they provided me one from one of the phones on display. I'm not sure if I did the right thing by taking it but I needed one badly and none of the stores I went to had any in stock for retail (there are like 15 of them in a 2km radius)
This is happening to both mine and my wife's Galaxy S II's. Screen flickers, shuts down, comes back with zero battery, plug it in to charge for a few minutes, suddenly back to ~80%. I've also found the phone is hot when this happens, pulled the battery and its NOT the battery that is hot, the phone itself is (feels hottest right below the camera, just above the battery port).
I ordered a replacement battery for her and it cleared the issue for about 2 weeks but now its happening again. The replacement was a genuine Samsung OEM, same maH, same part number.
My phone is rooted with a custom ICS kernel, her's is factory ICS.
I've ordered a new battery for my phone too to try, but I'm not convinced its solely a battery issue.
Staxeon said:
This is happening to both mine and my wife's Galaxy S II's. Screen flickers, shuts down, comes back with zero battery, plug it in to charge for a few minutes, suddenly back to ~80%. I've also found the phone is hot when this happens, pulled the battery and its NOT the battery that is hot, the phone itself is (feels hottest right below the camera, just above the battery port).
I ordered a replacement battery for her and it cleared the issue for about 2 weeks but now its happening again. The replacement was a genuine Samsung OEM, same maH, same part number.
My phone is rooted with a custom ICS kernel, her's is factory ICS.
I've ordered a new battery for my phone too to try, but I'm not convinced its solely a battery issue.
Click to expand...
Click to collapse
I have the same problem, change the battery with new one but still it happens & I am afraid it may be hardware!
Phone is not root & running official rom 4.0.4
I have changed battery and now it works ok. But yesterday, the phone freezed and became very hot. I rebooted it and then the battery level decreased high. After that it works ok again.
same problem
hi there,
I am having the same problem as on the OP. Have already ordered a new battery, because my warranty expired on sep 15th and I was on holidays outside my city and without the invoice
do you have any feedback about changing the battery?
thanks.
Hi,
I am very new to the Android world. Got a SGH-i777 from AT&T in US in February 2012 and had to move back to India in June. I got the unlock code from AT&T and used the device for 2 months without issues here on the local network.
Yesterday, the phone showed me a critically low battery message all of a sudden (I had fully charged it the night before) and turned off. When connected to the charger, I get the image of the battery with a yellow triangle with an exclamation mark in it.
Thinking it may be a battery issue, I took it to a local Samsung repair center and he tried using a working battery in it, but still got the same image. He suggested that it may be a motherboard isssue.
Please help !!! I am still in the AT&T contract.
It happened also with my I9100 but i just continue to charge the phone and it disappeared.. try it
Sent from my GT-I9100 using xda premium
Just a thought. There are a lot of non-nfc batteries around. Are you sure the person at the repair center used the proper battery. The I777 must have an nfc battery. Worth checking out. May still just be the battery failing.
I guess you continue charging it. Are you on a stock rom?
sent from sgh-i777 using tapatalk
r_k236 said:
It happened also with my I9100 but i just continue to charge the phone and it disappeared.. try it
Sent from my GT-I9100 using xda premium
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Click to collapse
I will certainly try it out. I will charge the phone for the entire night and check it out in the morning. Thanks for your reply. BTW< how long did you charge your I9100 when you faced this problem?
bubuty said:
I guess you continue charging it. Are you on a stock rom?
sent from sgh-i777 using tapatalk
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Click to collapse
Sorry, I am still not up to speed with the Andriod lingo,so didn't fully understand the word "stock rom" but I have not rooted the device if that's what you are asking. I will continue charging it and check after some hours. Fingers crossed..:angel:
creepyncrawly said:
Just a thought. There are a lot of non-nfc batteries around. Are you sure the person at the repair center used the proper battery. The I777 must have an nfc battery. Worth checking out. May still just be the battery failing.
Click to expand...
Click to collapse
Hmmm, I am not sure which battery he used. Will try a long continuous charge first and if it doesn't work will take it back to the repair center and check if he has an NFC battery. I hope it is just a battery problem and nothing more serious. Thanks for your reply.
An update: I charged the battery for the entire night and got a 100% charged indication in the morning. But when I disconnected the charger and tried to turn on the phone, I have the same issue. I still get the yellow triangle with the exclamation mark.
But this time around, I was able to enter the recovery mode by pressing the Volup+VolDwn+power key and I rebooted the phone from the recovery screen and it worked fine. I am able to run the downloaded apps, make calls etc.
Now, I notice 2 new things:
1) Every time I turn the phone off or when it turns off automatically (which it does very frequently since today), it doesnt restart normally. I have to enter the recovery mode to reboot the phone and make it operational
2) When the phone is turned on and when I charge it, no matter how long I charge, the charge percentage shows 78% always.I guess the only time I get a full 100% charge indication is when the phone is turned off and then charged.
All this is leading me to believe that there might be a problem in the battery. If the phone operates properly from the recovery mode, I guess there is no issue with the mother board. Any ideas?? Please suggest.
I can make some observations. Please bear in mind that anything I say is speculation, basically guess work.
From your description, it sounds like a problem with the battery charging circuitry. It doesn't sound like just the battery itself, but that is the easiest thing to test, by getting a new or at least different battery and trying it.
As far as the battery circuitry, it could be either a hardware failure problem, or a firmware problem. Are you still running stock firmware or have you customized the phone? And which firmware version does it have? If I had the phone, I would reflash the stock firmware to see if the charging issue clears up. If that didn't fix the issue, then I would suspect some form of hardware failure.
creepyncrawly said:
Just a thought. There are a lot of non-nfc batteries around. Are you sure the person at the repair center used the proper battery. The I777 must have an nfc battery. Worth checking out. May still just be the battery failing.
Click to expand...
Click to collapse
Is that something common? I have had an extended battery for about a week with no issues. As far as I know, it does not have intergrated NFC antenna (or chip...seems a subject of debate whether or not stock batter contains just the antenna or chip too). Anyway, I bought the batterny knowing the feature wasn't there. Unless by some fluke a tthe time of order I happened to get an updated version of the battery, but I seriously doubt it as there is not any indication on the battery itself that it does, aside from having 4 prongs. Which leads me to believe with the right materials I can create my own antenna and slap it on there....assuming people are wring with the whole chip thing. Just thought I'd mention since I don't have NFC and don't have that problem...and now curious as to why you suspect it for affect battery charge and the sort.