htc one refurb has hot spots on screen - AT&T HTC One (M7)

ijust got a refurb of my htc one from att and it has a spot about a centimeter wide that is brighter than everywhere else on the screen. if i called in about this would they send me a different refurb?

lotreaglesfan said:
ijust got a refurb of my htc one from att and it has a spot about a centimeter wide that is brighter than everywhere else on the screen. if i called in about this would they send me a different refurb?
Click to expand...
Click to collapse
I would strongly recommend that you call them asap ans tell them about it otherwise they may claim you did something to cause it.
Sent from my HTC One using xda app-developers app

Related

Evo LTE Parts

Has anyone found a site or know where I can order parts for this phone? I would like to replace the back housing and it looks easy and straight forward. I tried searching on google but no luck.
Is it possible to get housing parts from a Sprint store that does repair?
Bump
I cracked the plastic back cover, anybody have a replacement I can buy?
Sent from my EVO using xda premium
I want a replacement back piece too. So I can sand it.
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Found this
http://www.ebay.com/itm/Sprint-HTC-...n_0&hash=item33790a0370&_uhb=1#ht_1569wt_1396
Pricey !!!!!
Has anyone found just the back housing?
creepdogg said:
Found this
http://www.ebay.com/itm/Sprint-HTC-...n_0&hash=item33790a0370&_uhb=1#ht_1569wt_1396
Pricey !!!!!
Click to expand...
Click to collapse
I would buy it if it was white
Sent from my HTC Evo LTE
Rydah805 said:
I want a replacement back piece too. So I can sand it.
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Click to expand...
Click to collapse
Most parts are currently out of stock but here's a site to keep an eye on.www.etradesupply.com
Cracked the screen so I'm looking for a new replacement. Doesn't seem to be much out there right now. How is the quality on these replacement screens? Are they virtually the same screen as HTC's?
Edit: A bit cheaper at $129. Seems to be the entire outer case with screen, casing, and battery - http://www.ebay.com/itm/HTC-EVO-LTE...=774358091691373252&pid=100033&prg=1011&rk=1&
Rydah805 said:
I want a replacement back piece too. So I can sand it.
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Click to expand...
Click to collapse
Same here. But I was also hoping a company would start selling 3rd party replacements with different colors or designs already printed on them.
Found this white housing for $150
http://m.ebay.com/Pages/ViewItem.aspx?aid=200801099178&emvAD=360x587&sv=htc evo lte lcd&emvcc=0
Sent from my HTC Evo LTE powered by Viper4G
EDITED
Anybody have a top back cover?
Sent from my EVO using xda premium
Ranger093 said:
I can get basically any part. I'll sell just the back housing trim for 40 bucks you pay shipping.
Click to expand...
Click to collapse
You can get me a white back housing and camera door?
ive seen there are some white versions with red kick stands and camera bezels and there are ones with silver, I have a black version with the red, and i was wondering if it be easier to just buy the silver kickstand and bezel than sand it. anyone know where the parts are
Hi I'm in need of the bottom back cover (the one that cover the speaker) and also the speaker it self, does anybody know where I can them?
Sent from my EVO using xda app-developers app
I have a complete white housing for sale if anyone interested. comes with a battery too.
Sent from my Galaxy Nexus using xda app-developers app
BrianBusby2038 said:
Most parts are currently out of stock but here's a site to keep an eye on.www.etradesupply.com
Click to expand...
Click to collapse
indeed, i also know this Chinese company etrade supply, it is a good choice to buy phone parts, before i had ever bouht the batteries and LCD & Digitizer from this company, the price is a little expensive, but the quality is better than Ebay.
chudddddd said:
I have a complete white housing for sale if anyone interested. comes with a battery too.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Still have the housing?? very interested.. How much??
edgargurrola01 said:
Still have the housing?? very interested.. How much??
Click to expand...
Click to collapse
yes I do. well eBay has them going for 140-150. offer me a price and we can work from there
Sent from my Galaxy Nexus using xda app-developers app

Droid dna screen Replacement

So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
No insurance?
Sent from my RAZR MAXX HD using Tapatalk 2
its only a 100 deductible mine just broke so i have the same issue the phones worth eatting the cost just sucking i got to reunlock and all that **** cause im very happy with mine super fast and and will handle more then 1.8 ghz
Would be interesting to try and put the J Butterfly digitizer on the DNA. Remove the branding...
Screen repair
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Were you able to locate a screen repair kit? Mine just broke also.
I am also curious about this I have a spare DNA with a broken screen...
Check eBay guys, they're readily available on there.
http://www.ebay.com/itm/Replace-DIG...615298?pt=PDA_Accessories&hash=item35c3c32ec2
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
You do not want to attempt this without an LCD. The digitizer and LCD are fused. Skytrade on Alibaba sells both separately for about $150 total at the time of this post.
If you have only had it for a week and a half can't it be returned or replaced by Verizon? If you bought it there.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
If you have only had it for a week and a half can't it be returned or replaced by Verizon? If you bought it there.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
he would only be able to return it to verizon if:
1. there was nothing wrong with it and he just changed his mind(within 14 days)
2. it was defective in some way out-of-the-box.
since there's damage to the phone, he wouldn't be able to take it back. it could only be replaced "damaged" through insurance.
Anyone tried this yet? My wife's DNA just broke as well and so far the cheapest place taking them in and repairing it would be $300... anything around 100- 150 and I would be intrigued to do it myself... apparently she is not happy with my old Droid X....go figure ...
Just do insurance replacement for $99. You get brand spanking new phone with 2.04 if lucky maybe 1.15
Sent from my HTC6435LVW using xda premium
I actually have a DNA taken apart at home right now and I'm waiting for a screen to come in. There are some companies on eBay that sell them from 130-200. Most of them ship from China so they will take a couple of weeks to get here, but its a lot cheaper then having HTC or Verizon do it. The instructions to take it apart on YouTube are where you'll want to start, and of you need the screen within a reasonable amount of time, then injured gadgets on eBay ships from the USA, but they are like 40 bucks more than the cheapest display. Just search "droid DNA assembly" on eBay and get whichever one you want.
Sent from my Galaxy Nexus using xda premium
What's your reason for paying more and waiting couple weeks for the screen? Is it cause u have root??
Sent from my HTC6435LVW using xda premium
Well I paid 134 for my screen, and haven't even used the phone yet. I got the parts from my step dad because his coworker dropped it and shattered the glass and LCD. He said if I could fix it, its mine, and now I just have to wait for the screen. I'm using my galaxy nexus right now and I love the phone, so I'm alright with waiting for the screen.
Sent from my Galaxy Nexus using xda premium
That's understandable! Good luck with the repair.
Sent from my HTC6435LVW using xda premium
Just had mine fixed last week. Screen/LCD/labor was $265 with 99 day warranty. First time the screen touched the LCD and the bottom lights didn't work. Took it back the next day and they fixed it. Bottom lights still aren't right, but the screen touch was fixed. When I took it in originally, they told me they wouldn't do just the digitizer. They had tried before and couldn't get it to sit/seal correctly. Good luck with your replacement screen, and let it's know how it turns out.
From my S-Off DNA
RhinoShock said:
Well I paid 134 for my screen, and haven't even used the phone yet. I got the parts from my step dad because his coworker dropped it and shattered the glass and LCD. He said if I could fix it, its mine, and now I just have to wait for the screen. I'm using my galaxy nexus right now and I love the phone, so I'm alright with waiting for the screen.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I came from the GNEX to. The DNA stock or modified is worlds beyond the Gnex. You are going to love it!
I work for a wirelesszone and you can buy a insurance for a phone at any time 99.99 for the 2 years and 75.00 deductible so for a DNA replacement it would cost only 175 shipped with asurion you can only get it within the first 30 days
Sent from my HTC6435LVW using xda app-developers app
RhinoShock said:
I actually have a DNA taken apart at home right now and I'm waiting for a screen to come in. There are some companies on eBay that sell them from 130-200. Most of them ship from China so they will take a couple of weeks to get here, but its a lot cheaper then having HTC or Verizon do it. The instructions to take it apart on YouTube are where you'll want to start, and of you need the screen within a reasonable amount of time, then injured gadgets on eBay ships from the USA, but they are like 40 bucks more than the cheapest display. Just search "droid DNA assembly" on eBay and get whichever one you want.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yes, I have found the video on how to take it apart, even so the video I watched did not take the screen out. It seems in my case only the glass in the front of the phone is broken (since all functions on the phone still work and the LCD display looks okay) I have heard the the LCD and the digitizer are somehow heat fused together. Therefore the LCD with digitizer should be the way to go. But I have not pulled the trigger on the e-bay purchase. I'm very interested on how this goes for you.
By the way I can't get an insurance claim or phone the cheapest refurbished Verizon 4G phone would be $350 and they wouldn't even have the DNA as refurbished yet.

Changing housing on HTC One

Hi everyone, I bought a complete black housing for the htc one but I cant find a guide to do it, the one from ifixit is not that great.
Gospelfrances said:
Hi everyone, I bought a complete black housing for the htc one but I cant find a guide to do it, the one from ifixit is not that great.
Click to expand...
Click to collapse
From the iFixIt teardown: "We won't lie, getting to this point was an arduous and daunting task. The amount of work required to separate the rear aluminum case and the front case was immense."
You sure you want to do this?
Gospelfrances said:
Hi everyone, I bought a complete black housing for the htc one but I cant find a guide to do it, the one from ifixit is not that great.
Click to expand...
Click to collapse
Where the heck did you buy a housing for this device?
Sent from my HTC myTouch 4g using xda premium
Good luck with that. Let us know how it goes.
Sent from my HTC One using xda app-developers app
I have a feeling you bought some thing that's not for this device. I doubt anybody sells that. Unless some one damaged and took apart their device and are selling it as parts.
Sent from my HTC myTouch 4g using xda premium
I saw the housing for sale a few days ago too, I don't remember what site it was though so I guess it's not a lot of help. But they are for sale and from what I remember it wasn't very expensive.
Here's one. Would be pretty crazy trying to do it though
http://www.etradesupply.com/oem-htc-one-rear-housing.html
The One or One X?
Sent from my HTC One using Tapatalk 4 Beta
Buddy let me save you the trouble. Do not attempt to take this phone apart. I got some scratches on my phone and lets just say if it takes HTC a while to do the repair then don't bother.
Sent from my HTC VLE_U using Tapatalk 2
grim489 said:
Here's one. Would be pretty crazy trying to do it though
http://www.etradesupply.com/oem-htc-one-rear-housing.html
Click to expand...
Click to collapse
I got curious about this housing. I'm not sure if anybody actually read the description. It says Material: Plastic.
I work in a cellphone repair shop and I have come across a phone similarly built to the HTC One, the 8x. DO NOT ATTEMPT.. That being said, from the ifixit tear down it seems utterly impossible to do any "fun hardware mods" like a housing change. This phone has no way to open it other than to open it from the display assembly, and its glued down. The Galaxy Nexus is clamped together by its plastic outer housing and bolted together by the screws inside the housing, which is relatively easy to replace and swap out. This is not the case on most new HTC phones. DO NOT TRY IT!
akkidy said:
I got curious about this housing. I'm not sure if anybody actually read the description. It says Material: Plastic.
Click to expand...
Click to collapse
This is what I was about to mention, that this is probably for the China version of the ONE. The one that has dual sim, sd slot with removable back.
Sent from my HTC myTouch 4g using xda premium
coupetastic-droid said:
This is what I was about to mention, that this is probably for the China version of the ONE. The one that has dual sim, sd slot with removable back.
Sent from my HTC myTouch 4g using xda premium
Click to expand...
Click to collapse
I bought it from etradesupply
http://www.etradesupply.com/oem-htc-one-housing.html
Yea I didn't really pay attention to the one I found I guess, that is the back to the Chinese version. The one posted above me though is for the original one.
Rene - ETradeSupply.com said:
One of our purchasing guys just told me that the plastic ones are the only thing available on the market at this time.
Click to expand...
Click to collapse
Do you recommend actually doing this?
Sent from my HTC VLE_U using Tapatalk 2
So how on earth can we get our batteries replaced in a year or two when we need to, but still want to keep the phone?
kgor93 said:
So how on earth can we get our batteries replaced in a year or two when we need to, but still want to keep the phone?
Click to expand...
Click to collapse
Factory replacement.
I dont think this is a good idea.
OP: If you decide to try this, can you make a youtube video for us?
I still do not recommend you do this, you will end up with a broken LCD assembly..
Rene - ETradeSupply.com said:
We're gonna try and make a video for this phone soon. Just waiting for one to arrive I'm told.
Click to expand...
Click to collapse
That would be great I bought it thinking it was going to be easy.
subscribing to this thread... interested to see what happens with the back cover... although, I'd probably just get a case :silly:

Bad screen on DNA? HTC warranty?

I have an annoying "spot" in the middle of my screen. Not sure if it's a bunch of dead pixels because it's more blueish than black, but definitely seems like a defective screen. Only noticeable on white and light screens, although it gets annoying. I bought the phone through Amazon so not sure if there's any type of warranty. Would need to go through HTC probably but I've heard bad stories of HTC customer service. Any thoughts?
Sent from my Droid DNA
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
tokuzumi said:
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
Click to expand...
Click to collapse
This phone hasn't been out for a year.
Sent from my HTC6435LVW using xda app-developers app
Doesn't matter if you got it at Amazon, Verizon will still honor the 1 year warranty. I had the same issue with my DNA and it was a dead pixel. Purchased at Amazon and exchanged through Verizon with certified like new device.
Sent from my HTC6435LVW using Tapatalk 2
tokuzumi said:
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
Click to expand...
Click to collapse
Bought in January.
rsims26 said:
Doesn't matter if you got it at Amazon, Verizon will still honor the 1 year warranty. I had the same issue with my DNA and it was a dead pixel. Purchased at Amazon and exchanged through Verizon with certified like new device.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
But I didn't buy any extra warranty AND bought it through Amazon. You're saying VZW will replace it? If so I better "UNmoonshine" and bring it to the store!
Sent from my Droid DNA
That's from pressure on the screen from the back. Do you have it in a case?
spinkick said:
That's from pressure on the screen from the back. Do you have it in a case?
Click to expand...
Click to collapse
Yes, the Incipio Faxion. I'll try taking the case off. There's really no pressure to the back of the phone with this case, just the sides a little.
Sent from my Droid DNA
blackstallion said:
Bought in January.
But I didn't buy any extra warranty AND bought it through Amazon. You're saying VZW will replace it? If so I better "UNmoonshine" and bring it to the store!
Sent from my Droid DNA
Click to expand...
Click to collapse
I didn't have any either and they exchanged it no problem. I would at least get it back to the stock ROM, S-On.
Sent from my HTC6435LVW using Tapatalk 2
yeah that's a known problem with the DNA. happened to my first one. I'm pretty sure it was from using the car dock and squeezing the sides too hard plus having it in my pocket with the screen facing out,and sitting down which kind of like bent the rounded back...so it puts pressure on it and bam, blue haze.
Sent from my Samsung Galaxy S4 using Tapatalk 4 Beta
Yep, after I took the case off, no blue spot.
spinkick said:
Yep, after I took the case off, no blue spot.
Click to expand...
Click to collapse
How long before the blue haze disappeared? I took off my case and it didn't go away after a minute or so.
Sent from my Droid DNA

Phone got scratched

I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
No
Sent from my HTC One using Tapatalk 4 Beta
Thanks for the feedback.
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
It's very small. I was able to kind of hide the clear aluminum showing with a black marker. I also just noticed I have 3 dead pixels so maybe that would be enough if they don't really notice the scrapes. I got it from an official AT&T store.
Sent from my HTC One X using xda app-developers app
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
SKyRocKeting727 said:
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
Click to expand...
Click to collapse
Thanks for the reply. Im going to try and get it exchanged.
Sent from my HTC One using xda premium
Yeah dead pixels is a different story, go for it
Sent from my HTC One using Tapatalk 4 Beta
So you dropped your unprotected phone and expect Att to replace it...wow...
Marcusw882000 said:
So you dropped your unprotected phone and expect Att to replace it...wow...
Click to expand...
Click to collapse
I don't expect them to do diddly squat. They can say no and I would just live with it. But thank you for your input!
Sent from my Nexus 7 using xda premium
Jmarv said:
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
Click to expand...
Click to collapse
It's sad how many people commit Fraud
Sent from my HTC One using Tapatalk 2
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
dcemtp1 said:
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I ended up trading it in and getting a silver one. I was completely straight with the rep and showed him the scratches which he thought was no big deal and were barely even noticeable. I had to point out the scratch locations since he couldn't even see them at first. I showed him the dead pixels and also the power button which had this awful click sound which drove me crazy. I just had to pay a restocking fee and was good to go.

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