Related
Hey guys,
So my phone developed a strange white mark on the screen. Took it to get it fixed and finally a month later Vodafone returned a different handset to me with the latest Vodafone ROM on it as I expected.
Bottom line is I don't want the Vodafone ROM on it. Can I simply install the official HTC ROM onto the handset from their website? Is it that simple or will it totally mess up my handset?
Thanks.
Richard.
Ha, just discovered now that it is locked to Vodafone. Can I make an issue out of this with the idiots at Vodafone? HTC website won't let me download their ROMs. What can I do about this?
do a hspl and flash away.......
BIG ISSUE
If the phone you send in to repair was originally an unbranded device and they returned you a branded device. I would make a BIG (oh no a HUGE) issue out of it, they just can't do that. They have to replace it with a similar device, a branded Vodafone device isn't worth half on the second hand market because of SIM-lock.
But you cannot just install a HTC ROM, you'll have to use HSPL2 (1.66HSPL preferable) but HSPL2 can void your warranty, all tough it is reversible. With HSPL2 the Vodafone branded device will still be SIM-locked.
webpatrick this is exactly as I thought...so yesterday before looking at the posts on here I sent a very heated email to Vodafone telling them exactly as it is. This handset is worthless to me. And you are right about the branding. I bought a phone last year that was branded (I didn't know this when I got it) and I had loads of trouble trying to sell it on. I can mess with the ROMs all I want but the bottom line is that any new HTC ROMs would never install unless I HSPL2 it, so how could I sell it on to someone without telling them that it is branded? I can't.
Words cannot convey how fuming I am with Vodafone right now. It took them a month to get a working device back into my hands...and then it wasn't even my device or indeed a similarly set up device. Absolutely pathetic. This means I have to make more journeys to the Vodafone store, waste my time and money etc.
Thanks for your posts guys. I will let you know what develops. I should be recieving a reply to my email at some point soon.
Richard
Ok so I got this email back from them today. How do you think I should proceed?
"Hello Richard,
To reinstall the HTC ROM on your phone you can visit the nearest Vodafone stores.
Alternatively, you need to contact the HTC manufacturer if they can help you to reinstall the HTC ROM on your phone.
I trust this helps."
What should I do? Should I persue the issue or do one of the above?
Thanks
Richard
So basically....THEY DIDN'T READ MY EMAIL.
So it was originally branded, you probable had a bit of discount back then.
But the employee that sold it to you probable didn't know it was branded neither. Vodafone used to brand devices with a visible vodafone logo on the outside, and they didn't do that with the HD2.
I also was mislead by it a year ago, but since an vodafone upgrade is available, i don't bother anymore, cause I can install any ROM I like with HSPL2 (except new 3.14 ROMs), and revert with the official vodafone upgrade if needed.
So if you want an original HTC ROM, you have to use HSLP2 or for the latest HTC ROM a GoldCard, cause there's no HSPL for the new 3.14 ROMs (with SPL 3.03.0000 bootloader) (see Artemis Thread).
Turns out I have just installed custom roms. I figured that I might as well void the warranty. I will just revert to the stock if worse comes to worse.
Sent from my HTC HD2 using XDA App
Hi, i have gone through multiple threads on xda and google to find a solution, but could find none. finally posting out of desperation.
I had WP7 and android from SD (through MAGLDR) on my HD2. for WP7 i had upgraded the radio to 2_14_50_04. But my data and cell phone signal kept dropping in both wp7 and android. after trying a couple of other radios, i decided to go back to an old radio. So i went into bootloader and installed 2_07_51_22_2. The install was successful and thats it, the phone went dead.
No bootloader, no lights, no vibration, no hard reset/soft reset, nothing from the phone. Tried every possible combination of keys, nothing. The only glimmer of hope is that when i connect the HD2 to the computer, it recognizes a USB input and tries to install but cannot. When i plug it out, it makes the usb disconnection sound, so i am hoping there is still some life in it.
Battery was around 80%, so cannot be battery issue (tried charging it again, no luck)
Any help please anyone. I am not able to get into the bootloader, but the usb is being recognized. is there a solution from this kind of problem?
boysha8 said:
Hi, i have gone through multiple threads on xda and google to find a solution, but could find none. finally posting out of desperation.
I had WP7 and android from SD (through MAGLDR) on my HD2. for WP7 i had upgraded the radio to 2_14_50_04. But my data and cell phone signal kept dropping in both wp7 and android. after trying a couple of other radios, i decided to go back to an old radio. So i went into bootloader and installed 2_07_51_22_2. The install was successful and thats it, the phone went dead.
No bootloader, no lights, no vibration, no hard reset/soft reset, nothing from the phone. Tried every possible combination of keys, nothing. The only glimmer of hope is that when i connect the HD2 to the computer, it recognizes a USB input and tries to install but cannot. When i plug it out, it makes the usb disconnection sound, so i am hoping there is still some life in it.
Battery was around 80%, so cannot be battery issue (tried charging it again, no luck)
Any help please anyone. I am not able to get into the bootloader, but the usb is being recognized. is there a solution from this kind of problem?
Click to expand...
Click to collapse
Yep you bricked your phone. You made the mistake by flashing a .51 radio which is only for non T-mobile hd2 phone. Since you have a tmobile phone you can only flash .50 radios. Your phone now has a radio that is incompatible with it so it wont turn on. Good news is that there may be a way to unbrick it. Here is a link that may help you unbrick if you have HSPL installed which you do.
http://forum.xda-developers.com/showthread.php?t=668347#6262090
Dimension2035 said:
Yep you bricked your phone. You made the mistake by flashing a .51 radio which is only for non T-mobile hd2 phone. Since you have a tmobile phone you can only flash .50 radios. Your phone now has a radio that is incompatible with it so it wont turn on. Good news is that there may be a way to unbrick it. Here is a link that may help you unbrick if you have HSPL installed which you do.
http://forum.xda-developers.com/showthread.php?t=668347#6262090
Click to expand...
Click to collapse
Thanks dimension. But i actually tried the steps in this link. Step 11 there asks me to put device in bootloader. But I am not able to get to the bootloader screen at all. Do you know how i can do that?
You can't.
that link is no good to you, it needs the phone to be able to power on.
There is no fix other than jtag or repair center.
samsamuel said:
You can't.
that link is no good to you, it needs the phone to be able to power on.
There is no fix other than jtag or repair center.
Click to expand...
Click to collapse
You may be right, but in all hope you should still try it even tho your not able to see the boot loader screen. It may work for you because your computer detects your phone. At this point I would try anything...or cry because I can't live a day without this phone. If it does not work then send it in for repairs which would cost $100 or so, but at least you wont have to pay $250+ for another HD2.
Dimension2035 said:
You may be right, but in all hope you should still try it even tho your not able to see the boot loader screen. It may work for you because your computer detects your phone. At this point I would try anything...or cry because I can't live a day without this phone. If it does not work then send it in for repairs which would cost $100 or so, but at least you wont have to pay $250+ for another HD2.
Click to expand...
Click to collapse
i know i cant too. the last 2 days have been pretty depressing. I am now tired of seaching, can anyone point me to a thread as to how to get it repaired (i dont have a tmobile contract or insurance or warranty, so guess i will have to take it to a htc repair center or something). Any pointers would help. I am in the Atlanta, GA area.
Thanks
hd2 brick repair
you should contact the member of this forum by the name of trashcan... he is the only person in the united states that has the jtag device used to re program the hd2
boysha8 said:
i know i cant too. the last 2 days have been pretty depressing. I am now tired of seaching, can anyone point me to a thread as to how to get it repaired (i dont have a tmobile contract or insurance or warranty, so guess i will have to take it to a htc repair center or something). Any pointers would help. I am in the Atlanta, GA area.
Thanks
Click to expand...
Click to collapse
The first time whet I briked HD2 they asked 20 euro, the second time (after 4 experiments days) only 10 euro
Dimension2035 said:
Yep you bricked your phone. You made the mistake by flashing a .51 radio which is only for non T-mobile hd2 phone. Since you have a tmobile phone you can only flash .50 radios. Your phone now has a radio that is incompatible with it so it wont turn on. Good news is that there may be a way to unbrick it. Here is a link that may help you unbrick if you have HSPL installed which you do.
http://forum.xda-developers.com/showthread.php?t=668347#6262090
Click to expand...
Click to collapse
Guys, just joined the HD2 forums as I previously had a HD. Noticed this thread and checked my new HD2 T-Mobile (UK) phone and the radio is 2.07.51.22.2 which makes a mockery of your statement regarding the .50 radio, unless I am missing something (which is always possible).
Ooops, just realised that this forum is for USA phones only. Apologies.
sandymac said:
Guys, just joined the HD2 forums as I previously had a HD. Noticed this thread and checked my new HD2 T-Mobile (UK) phone and the radio is 2.07.51.22.2 which makes a mockery of your statement regarding the .50 radio, unless I am missing something (which is always possible).
Ooops, just realised that this forum is for USA phones only. Apologies.
Click to expand...
Click to collapse
yup, it can get confusing in here since they split the forums
Me 2
I made the rookie mistake of flashing the wrong rom too, careless on my part. I've contacted HTC Customer Support and put in for RMA, with fingers crossed they won't catch the flashing of illegal software. I know it's a long shot, but we'll see. Worst case scenario I pay for shipping and the $15 fee for them to diagnose my phone. I'll repost if successful.
HoochIsCrazy said:
I made the rookie mistake of flashing the wrong rom too, careless on my part. I've contacted HTC Customer Support and put in for RMA, with fingers crossed they won't catch the flashing of illegal software. I know it's a long shot, but we'll see. Worst case scenario I pay for shipping and the $15 fee for them to diagnose my phone. I'll repost if successful.
Click to expand...
Click to collapse
was it sucessful, I bricked my phone with the wrong radio too and now I'm debating wether to send it in to htc (my warranty expires in 4 days) or just use it as an expensive mirror
Hi
Has anyone had any experience with service centres? I ask as I might see if I can get a replacement screen for my SGS2. It has yellow on the left hand side and its really bugged me. It doesn't seem to be a software problem, I have tried lots of firmwares and tricks but nothing.
I'm not sure if I would be eligible for a repair as I have been flashing different firmwares, I have a USB Jig so I reset the custom binary counter.
It was a three (UK network) phone, no branding on phone or box, but a few extra apps on the phone. I wiped that firmware and never made a backup It was carrier locked so I needed to get root and unlock it with hellroz's app.
Do you think I would need to reset it to a state it was when I first got it (re-lock it to carrier even)? If not about how much would they charge for a new screen? (someone might have paid for a similar service)
Regards
Mike
If you're not running stock firmware, reflashing same is recommended before you try to get warranty service. Some people have sent rooted phones or phones that haven't had the flash counter reset to service centers & had them repaired regardless, and just as many have ended up having to pay for the privilege. Luck of the draw if you don't go back to stock/reset the counter.
As to how much they'll charge you, that will obviously vary depending on country I imagine. Hopefully someone from the UK reads your post who has had a screen replaced & lets you know.
Is it wishful thinking to think they will fix it for free as its a manufacturing fault?
I bought it on eBay so I don't really have any proof of purchase so that could be a problem. I will phone them up tomorrow, I'm not very hopeful though!
I tried to sign up for a samsung account online, its being strange. I got into my account once but it had no where I could register my product. Most of the time it is saying that this is the first time I have logged into the account and to update my details, then I do that and it says email duplicated settings not saved and logs me out again. I will have to try signing up again. It also asks me for a ID and password for the Samsung UK account but I just skip it as I don't have one (I'm in UK)
I would contact the buyer and see if he can email you the receipt. The worst can happen is that they will say no. I have given my phone in for repair to Carphone Warehouse. Depends where you live. But if your in London Oxford Street CWH is recommended.
Let me know if you encounter any problems.
Thanks
Hello everyone. I'm still in search for the motherboard (ENGINE BOARD) for lumia 710. Already more than a month of nowhere I can not buy.
In General I suggest this topic highlight for discussion purchase of spare parts for lumia 710.
If anyone knows where you can buy the ENGINE BOARD, write in the subject or in my personal messages
What do you need it for? If yours is broken send phone for repairs and Nokia will suggest swap.
Sent from my Lumia 800 using XDA Windows Phone 7 App
mariosraptor said:
What do you need it for? If yours is broken send phone for repairs and Nokia will suggest swap.
Sent from my Lumia 800 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
The phone I bought in the USA and I live in a completely different country. On this I can not send the phone in the us for repair.
Nokia should have international warranty. Try taking to a local nokia centre and see if they will fix it. I know a friend who bought a phone in europe and they still serviced it here in India.
Service goes region wise. A phone bought in india cannot be covered under warranty in europe. Or a phone bought in north America cannot be covered under warranty in south America or anywhere else. You must live in the same region.
Sent from my Lumia 800 using XDA Windows Phone 7 App
What if you desolder NAND flash and flash the loader manually ?
1. Replace Lumia 800 engine board with Lumia 710.
2. Flash Lumia 710 unlocked bootloader.
3. Win!
The boards are not at all alike.
Sent from my Lumia 800 using XDA Windows Phone 7 App
Are you sure the phone is USA one? what RM is it. Maybe we can do something to trick Nokia. And how much are you willing to pay in the end?
Sent from my Lumia 800 using XDA Windows Phone 7 App
I have RM-809 (T-mobile), Bought in the United States. In the USA they can charge to fix, but I have no way to send it there. If anyone interested can sell the phone man from the USA. I learned in the official service of the nokia, the phone is out of warranty and they repaired it for free, provided that the phone WILL BE SENT FROM USA.
I live in Ukraine, and friends in the States no. The solution I see two or sell the phone to the person with the United States, or to purchase your motherboard.
aleeyt said:
I have RM-809 (T-mobile), Bought in the United States. In the USA they can charge to fix, but I have no way to send it there. If anyone interested can sell the phone man from the USA. I learned in the official service of the nokia, the phone is out of warranty and they repaired it for free, provided that the phone WILL BE SENT FROM USA.
I live in Ukraine, and friends in the States no. The solution I see two or sell the phone to the person with the United States, or to purchase your motherboard.
Click to expand...
Click to collapse
why is it out of warranty? what is the problem with it to be out? you broke it physically? i can check phones history, warranty and country it is from, intended to be sold. you have to PM the IMEI. i know it is not wise to send IMEI to strangers, but i am a Nokia Care Point. if you want pm me. also if i can find you a main board it would be an rm-803 Unbranded or Cosmote. Cheers
mariosraptor said:
why is it out of warranty? what is the problem with it to be out? you broke it physically? i can check phones history, warranty and country it is from, intended to be sold. you have to PM the IMEI. i know it is not wise to send IMEI to strangers, but i am a Nokia Care Point. if you want pm me. also if i can find you a main board it would be an rm-803 Unbranded or Cosmote. Cheers
Click to expand...
Click to collapse
I'll explain with PM
i am also looking for a motherboard for the lumia 710 but cant seem to find it
g-gabber said:
What if you desolder NAND flash and flash the loader manually ?
Click to expand...
Click to collapse
could you please explain procedure? i disassembled the board but wasnt sure where the NAND was located so didnt wanna try anything
deylo said:
i am also looking for a motherboard for the lumia 710 but cant seem to find it
could you please explain procedure? i disassembled the board but wasnt sure where the NAND was located so didnt wanna try anything
Click to expand...
Click to collapse
Well now the two of us seek.
deylo said:
i am also looking for a motherboard for the lumia 710 but cant seem to find it
could you please explain procedure? i disassembled the board but wasnt sure where the NAND was located so didnt wanna try anything
Click to expand...
Click to collapse
First of all I would disassemble the phone to find out the nand flash manufacturer and model. Second I would try to find some one with flash progammer and JIG which supports the flash above. Then I would I would ask some one to dump first 1-2 mb of working phone, and flash it to your nand chip, and solder it back.
Note this is only theory, if you kill your phone I'm not resposible for this, so think twice before you do something.
g-gabber said:
First of all I would disassemble the phone to find out the nand flash manufacturer and model. Second I would try to find some one with flash progammer and JIG which supports the flash above. Then I would I would ask some one to dump first 1-2 mb of working phone, and flash it to your nand chip, and solder it back.
Note this is only theory, if you kill your phone I'm not resposible for this, so think twice before you do something.
Click to expand...
Click to collapse
I am also looking for this board.
Hi,
I got a Lumia 920 at the BUILD conference in 2012, and I've been a happy Norwegian camper since. Love my phone! So I was distraught when it started booting to a BSOD a few weeks ago. I contacted Nokia, they said to visit the nearest Nokia Care which I did.
Got the phone mailed back to me, but now instead of the unbranded firmware, I have AT&T branded firmware and apps, and it is not working with 4G or 3G properly.
I'm in contact with Nokia Care Europe now, hoping they can fix it - either giving me the default Nokia firmware, unbranded - or for my actual carrier (Telenor Norway) as an alternative. Last option will most likely give me data connection functionality again. If not, what are my options? Are the legal ways to get back to the original firmware on my own?
Thanks.
henrik.gundersen said:
Hi,
I got a Lumia 920 at the BUILD conference in 2012, and I've been a happy Norwegian camper since. Love my phone! So I was distraught when it started booting to a BSOD a few weeks ago. I contacted Nokia, they said to visit the nearest Nokia Care which I did.
Got the phone mailed back to me, but now instead of the unbranded firmware, I have AT&T branded firmware and apps, and it is not working with 4G or 3G properly.
I'm in contact with Nokia Care Europe now, hoping they can fix it - either giving me the default Nokia firmware, unbranded - or for my actual carrier (Telenor Norway) as an alternative. Last option will most likely give me data connection functionality again. If not, what are my options? Are the legal ways to get back to the original firmware on my own?
Thanks.
Click to expand...
Click to collapse
use NCS. There's latest fw for build 920. Remember the code is 059R2L5. good luck!
Can that firmware be flashed to an AT&T 920 to get rid of the carrier branding and allow wifi hotspot capability with LTE?