[Q] How to update S3 - Android Q&A, Help & Troubleshooting

I have a Samsung Galaxy S3 GT-I9300 white (my brother) which I can't seem to update via Samsung Kies.
I mean I have a Galaxy S3 red (mine) which I updated via kies and I don't know why I can't update this one.
Anyways, the Galaxy which I'm trying to update is on Android 4.0.4 ICS
When I connect the phone to the pc underneath where it says firmware information it's written: PDA:LE4 / PHONE:LE4 / CSC:LE4 (ORA) but yet no update button. I'm trying to update the phone to the latest version
*i've reinstalled kies several times!
anyone know how to resolve this or even better how to update the S3?
/B]
Thanks, Zanah F

Wow that’s an odd issue indeed
Hum that is an odd issue… your right when you plug in your phone Kies should read it go online and then download the update…
Make sure you’re computer is connected to the internet.
Check your USB debugging and switch it to the other setting to see if that can trip it into upgrading.
Reboot the phone and computer (if you have not already done so).
Try a different computer? (this shouldn’t effect it though… I don’t believe Kies is phone specific).
If you connect to Wi-Fi and then search for an update does it say that ones available?
Definitely an odd issue and you got me interested.
If you find out what is causing it then certainly come back and let me know.
~James~

Related

Kies

Hi I can't seem to get this working no matter what I try.used windows xp on two different pc with no luck any one help me out
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Sent via the XDA Tapatalk App
What exactly happen?
My screen just flash the usb logo
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Sent via the XDA Tapatalk App
Make sure you have your usb settings in the phone to Kies or to ask when you plug in. If you are running any launcher other then touch wiz, Kies will not recognize the device. So if you are running a different launcher, clear its defaults and go to the touchwiz home and then plug the USB in.
You probably downloaded the Kies for the I9000, it doesnt work on TMO Vibrant. There is no Kies for USA available for that model yet. Someone suggested to download the Kies from the Canadian Samsung site instead. I believe that Kies for USA will be made available when Froyo is released for the Vibrant.
I downloaded Kies for the USA yesterday and my Vibrant connects fine.
dashed said:
I downloaded Kies for the USA yesterday and my Vibrant connects fine.
Click to expand...
Click to collapse
Where did you find this? On the Samsung site just now I get this message when looking for Kies on the US site:
Currently, there is no offiical version of Kies Stateside for the SGH-t959 (Vibrant).
I think he used the UK, or Canadian version but when you install it you select USA.
I used the Kies found @ http://www.samsungapps.com/about/onPc.as posted by abhiku in a similar thread. Works perfectly on win 7 64
Could you be more specific? That link redirects to http://www.samsung.com/apps/ which doesn't help much.
oh shiii, looks like they pulled the version i dl/d. thankfully, i store installers of this nature on a backup drive. uploaded to sharebee for ya: http://sharebee.com/8cf24208
Thanks, but that didn't solve the MPT USB driver failing.
what exactly is happening? like when you plug it in is it just saying "failed to install device" or is the pc recognizing it for usb mass storage, but nothing else. Some more details would be very helpful.
I have the home screen on TouchWiz
I plug the phone into the USB port
Several drivers install properly
I get the MTP screen on the phone for a few seconds and then it returns to the home screen. A dialog box on the computer says:
Device driver software was not successfully installed
MTP USB Device XFailed
I have tried 3 versions of Kies and 3 different USB drivers
I tried the I9000 version of kies... I could not figure out how to make it work with the Vibrant.
I dont use Outlook... what are the real benefits? I saw it an sync your music? Is there a basic guide/Q&A for Kies somewhere?
I tried to make it work on a rooted phone and it just fails.
First it wanted me to disable USB debugging, and when I did it failed to connect anyway - the software is a piece of rubbish.
Anyway Samsung states in their FAQ that Vibrant is not supported yet
http://ars.samsung.com/customer/usa..._ID=314807&PROD_ID=560&PG_ID=-1&PROD_SUB_ID=0
the screen on the phone just flases the mtp showing a usb plug
The version of Kies that I successfully connected the Vibrant to is 1.5.1.10074_2.
Windows did all of the driver downloading for me lol. Here is a screenshot of the SGH-T959 connected.
lqaddict said:
I tried to make it work on a rooted phone and it just fails.
First it wanted me to disable USB debugging, and when I did it failed to connect anyway - the software is a piece of rubbish.
Anyway Samsung states in their FAQ that Vibrant is not supported yet
http://ars.samsung.com/customer/usa..._ID=314807&PROD_ID=560&PG_ID=-1&PROD_SUB_ID=0
Click to expand...
Click to collapse
I get the same. This software is junk. And what I saw of the interface makes it look like it was written in the 90s.
From what I am seeing on the international side, it may be that Froyo is installed using it so I was hoping to get things working in anticipation of that. Plus, it has a movie converter so its pretty simple to convert movies to the right format.

[Q] phone is not updating via kies

My Galaxy s 2 has gingerbread 2.3.3 it has
PDA:KE8
PHONE:KE2
CSC:KE2(INU) Indian version
new update has
PDA:KE3
PHONE:KE4
CSC:KE3(INU)
but when download complete via kies , it not abe to update as it says failed to convert in upgrade mode. any one having same issue? any one has here offcial indian version upgrade ? please provide me link for offcial rom for this update.
i have the same problem
first go to the firewall and make kies connect to net
and when you start kies start as administration "right click and run as administration"
or you can update through odin.
nic007rvs said:
My Galaxy s 2 has gingerbread 2.3.3 it has
PDA:KE8
PHONE:KE2
CSC:KE2(INU) Indian version
new update has
PDA:KE3
PHONE:KE4
CSC:KE3(INU)
but when download complete via kies , it not abe to update as it says failed to convert in upgrade mode. any one having same issue? any one has here offcial indian version upgrade ? please provide me link for offcial rom for this update.
Click to expand...
Click to collapse
You need to make sure that usb debugging is off. That being said, Kies sucks big time. If you want to use Kies try the wireless version seems to be a bit better.
There's a update to Kies available. I went to use it last night & a big update came through ?
Phone not syncing to kies in the 1st place!!
My phone doesn't want to connect to kies, it's written connected on the phone but still gives the connecting to device msg on kies on the PC, kept waiting and waiting, but nothing!
I tried with usb debugging method, the storage medium could be read. But no way with Kies!!!
What's wrong?? Please advice me what to do?
Install latest Kies .
jje
As has been suggested try the wireless version also make sure the phone is connected before you open Kies.
Is there some setting in your phone preventing Kies from connecting.
I've only got my S2 a few days so I'm not really into it yet.
I find that Kies is very very slow in connecting.Seems to take forever but it was quite fast over Bluetooth.
I'm also havin same problem but in my case I cant upgrade firmware via Wifi...
Actually I lost my data cable (though ordered a new one today) but yesterdar a new version of kies came and when connected via wifi ... the upgrade firmware window popped up...
but when I tried upgrading it downloaded some components (Preparing firmware ...) and then on my phone I saw tht its already disconnected n after a few sec an error came up (in kies) saying "FirmwareUpdate has stopped working" .... Interestingly kies application keeps running after this error but disconnected... I've google a lot on this but no luck (I thnk most of d ppl pref to upgrade it via usb and not wifi) ...
Also tried reinstalling kies and "factory reset" phone but no avail.
Plz help as i deadly need this upgrade (as my battery's draining very heavily on wifi.. may be this upgrade improves smthng... )

Is there an official update to gingerbread for European version?

This thread implies that European Galaxy Player is stuck on froyo:
http://forum.xda-developers.com/showthread.php?t=1362386&page=3
Is that still the case for official updates?
I'm in the U.S. but unwittingly purchased a European version from amazon.
I posted a GB stock rom a long while ago for YP-G70 5.0 international. See if this is what you are looking for.
Are you using 5.0 or 4.0?
I'm using 5.0. Are there sound features missing from gingerbread international? I've seen some posts that say the sound quality sucks when upgrading.
DanCar2 said:
This thread implies that European Galaxy Player is stuck on froyo:
http://forum.xda-developers.com/showthread.php?t=1362386&page=3
Is that still the case for official updates?
I'm in the U.S. but unwittingly purchased a European version from amazon.
Click to expand...
Click to collapse
You can update your device through kies:
http://www.samsungapps.com/about/onPc.as
I bought the Galaxy S wifi 5.0 last week with 2.2 Froyo installed and was able to upgrade to 2.3 Gingerbread via Kies.
I bought my player about a month ago have used kies several times to load stuff on to the device, and it always tells me mine is upto date. Still have 2.2.2 on it, will check again today, as Samsung have just announced a new version in 4.2 screen size, and it comes already with gb on it. Are there any tricks to get kies to do an update or trick the phone into getting kies to do an update??
i just plugged my yp-g1 (eu) in to kies and it updated in 2.3 it has a update over air like all sensible samsung devices. first u have to change usb to kies in settings though
minipot said:
i just plugged my yp-g1 (eu) in to kies and it updated in 2.3 it has a update over air like all sensible samsung devices. first u have to change usb to kies in settings though
Click to expand...
Click to collapse
Hi
I am new to the site and want to upgrade to gingerbread BUT am having problems with both of my kids SGP 5.0.
I cannot get them to connect to kies at all.
I have the newest version of kies both players are set to kies USB and I have tried different cables.
KIES just sits there saying connecting
Any one have any ideas?
pkrboo said:
Hi
I am new to the site and want to upgrade to gingerbread BUT am having problems with both of my kids SGP 5.0.
I cannot get them to connect to kies at all.
I have the newest version of kies both players are set to kies USB and I have tried different cables.
KIES just sits there saying connecting
Any one have any ideas?
Click to expand...
Click to collapse
Are you using touchwiz louncher..because if u use other it want connect
Sent from my GT-I9000 using XDA
Disclaimer: waiving responsibility. These are suggestions that worked for my device.
===
That said...
First, check if "USB Debugging" has a check by it under Settings->Applications->Development. It should NOT be checked.
Then, in Settings, under Wireless and Network, click on More... (your device might not have this step) and click on USB Settings. Kies should be clicked.
If it still doesn't connect...
[Note: you can drag and drop music, etc. directly into the device is you 1) check Mass Storage under USB Settings and 2) click the "Connect USB to Computer" when it appears (it might be under Notifications)
ASSUMING YOU'RE ON WINDOWS 7 (WinXP/Vista processes are a bit different)
Right-click that icon that looks liek a server with arrows going round and round in your System Tray. See status of drivers. If one failed, then that's your problem.
right-click My Computer and click on Manage
Go to Device Manager, then Universal Serial Bus Controllers. Check the status of the drivers by right-clicking and going into Properties.
If it gives you an option to fix it (or whatever), click it.
Otherwise, you might have to re-install the drivers. To do that, you'll need to uninstall the drivers first while the thing's plugged in. Then unplug and re-plug. It took me three tries for it to "get"
(actually, after this step on my device, I had to go back to properties, whereupon it showed the "fix (or whatever)" option under Properties and Driver Status.)
Good luck.

[Q] Kies no longer sees my phone

As the title says, Kies no longer sees/detects my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Edited to remove the "task rom" comment. Got my devices mixed up
TomH54 said:
As the title says, Kies no longer sees/detects my phone. Was using task's "fat" on my phone before and Kies detected my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Click to expand...
Click to collapse
Have you tried to turn off debugging in the development section?
Yeah. Tried that. It's no biggie tho since I can still force updates if needed. Thanks for the reply.
Removing/Freezing/Uninstalling/Disabling etc... bloatware causes Kies not to work.
Installing CWM also causes Kies not to work. Because, in short, CWM replaced the factory recovery
I find that if I plug my USB cable into different ports on the front of my computer I get different results.. Might be worth a shot to try if you have more than 1 to choose from.
"Device Not Supported by Kies 2.0"
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks
E-Nigma said:
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks[/QUOTE
it wouldn't work while i was rooted with gingerbread. i returned to stock and it worked fine. after that i was able to root after update thanks to creepyncrawly from this thread http://forum.xda-developers.com/showthread.php?t=1746181 and it works fine now. if you go this route make sure to read the whole thread first. you have to get another kernal before wiping or you can brick your phone. im using siyah-v3.4.3-nonswap by ktoonsez and so far so good. not sure if you have to update to ucle5 for it to work but thats what i did. i havent had a chance to try other roms. hope this helps a little
Click to expand...
Click to collapse
For me. This is what worked. First go into device manager (on computer obviously)and remove the phone drivers currently installed.Next turn off usb debugging. Then plug your phone in to a different usb port. Let it do it's thing. Unplug, turn on usb debugging, plug back in.Let it do it's thing unplug. Reboot into cwm recovery, plug in. Let it do it's thing. Unplug. Turn off usb debugging. Boot up phone. Plug in. Profit. At least this is what fixed it for me.Good luck. Happy flashing.
Sent from my SGH-I777 using Tapatalk 2

[Q] Kies

Hello!
I'm new to the forum!
I have a galaxy tab 10.1 that is 16GB.
I recently kept hearing about KIES.
So I installed the program. However, whenever I connect my tablet to my computer, KIES wouldn't recognize my tablet.
The only way I can connect the tablet with KIES is through KIES wifi on the tablet setting, which only let's me sync and won't let me update softwares.
Am I the only one having this problem with KIES? or is it just me?
Is there certain things I have to try before trying to connect the tablet?
an answer would be greatly appreciated
p.s.
I have tried reinstalling the driver few times through the connection troubleshoot... it didn't help
silver2u said:
Hello!
I'm new to the forum!
I have a galaxy tab 10.1 that is 16GB.
I recently kept hearing about KIES.
So I installed the program. However, whenever I connect my tablet to my computer, KIES wouldn't recognize my tablet.
The only way I can connect the tablet with KIES is through KIES wifi on the tablet setting, which only let's me sync and won't let me update softwares.
Am I the only one having this problem with KIES? or is it just me?
Is there certain things I have to try before trying to connect the tablet?
an answer would be greatly appreciated
p.s.
I have tried reinstalling the driver few times through the connection troubleshoot... it didn't help
Click to expand...
Click to collapse
I have the exact same problem, have you found a solution yet?
Kies is a POS
I have been busy for almost a year on getting Kies to recognise my tablet. And even though quite a few people have got it working, none of the mentioned solutions work for my situation, except for the factory reset (i.e. wipe your tablet into factory status).
But alas, whenever I reinstall my software Kies will no longer recognise my tablet, and the software is run-of-the-mill stuff, all from Google Play.
So, I just bear it, and wait until the OTA gods are smiling down on me. Once in a while I update/upgrade Kies, re-test that it still does not work, and put Kies in the freezer.
If you try all solutions found in these fora (and not just xda) you might be lucky and find one that works for you, but lower your expectations.
So, probably best is to make backups, wipe to factory reset, get Kies to update and reinstall/restore your backup.
Just out of principle I myself will not be doing that as I will not let Kies dictate my actions. But that is just me.
supraman89 said:
I have the exact same problem, have you found a solution yet?
Click to expand...
Click to collapse
i know this is super late, i'm sorry >.<;;.
So I didn't have to reset my tablet. Once the ICS update for my tablet was finally released, Kies started working too!
I hope you already figured it out..
KIES = POS?
silver2u said:
i know this is super late, i'm sorry >.<;;.
So I didn't have to reset my tablet. Once the ICS update for my tablet was finally released, Kies started working too!
I hope you already figured it out..
Click to expand...
Click to collapse
ICS by itself worked momentarily on KIES, but 'lost it' again. But the latest KIES release seems to have solved most of the problems. The only problem left for me is that KIES forgets my tablet after I connect another tablet... So connect one P7510 and it recognises it, connect a second P7510 and it recognises that one, but then connecting the first one again and KIES will not recognise it anymore.
Independent of Firmware version (ICS on both) and KIES version... Tried to install an old version of KIES: no luck. Did al the bells and whistles (connect over Wifi and USB at same time and remove Wifi, USB debugging, re-install drivers, KIES, complete cleanup and reinstall) but nothing works anymore. Only a complete Windows factory recovery and install KIES works fine. Not a solution!

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