Hello!
I'm new to the forum!
I have a galaxy tab 10.1 that is 16GB.
I recently kept hearing about KIES.
So I installed the program. However, whenever I connect my tablet to my computer, KIES wouldn't recognize my tablet.
The only way I can connect the tablet with KIES is through KIES wifi on the tablet setting, which only let's me sync and won't let me update softwares.
Am I the only one having this problem with KIES? or is it just me?
Is there certain things I have to try before trying to connect the tablet?
an answer would be greatly appreciated
p.s.
I have tried reinstalling the driver few times through the connection troubleshoot... it didn't help
silver2u said:
Hello!
I'm new to the forum!
I have a galaxy tab 10.1 that is 16GB.
I recently kept hearing about KIES.
So I installed the program. However, whenever I connect my tablet to my computer, KIES wouldn't recognize my tablet.
The only way I can connect the tablet with KIES is through KIES wifi on the tablet setting, which only let's me sync and won't let me update softwares.
Am I the only one having this problem with KIES? or is it just me?
Is there certain things I have to try before trying to connect the tablet?
an answer would be greatly appreciated
p.s.
I have tried reinstalling the driver few times through the connection troubleshoot... it didn't help
Click to expand...
Click to collapse
I have the exact same problem, have you found a solution yet?
Kies is a POS
I have been busy for almost a year on getting Kies to recognise my tablet. And even though quite a few people have got it working, none of the mentioned solutions work for my situation, except for the factory reset (i.e. wipe your tablet into factory status).
But alas, whenever I reinstall my software Kies will no longer recognise my tablet, and the software is run-of-the-mill stuff, all from Google Play.
So, I just bear it, and wait until the OTA gods are smiling down on me. Once in a while I update/upgrade Kies, re-test that it still does not work, and put Kies in the freezer.
If you try all solutions found in these fora (and not just xda) you might be lucky and find one that works for you, but lower your expectations.
So, probably best is to make backups, wipe to factory reset, get Kies to update and reinstall/restore your backup.
Just out of principle I myself will not be doing that as I will not let Kies dictate my actions. But that is just me.
supraman89 said:
I have the exact same problem, have you found a solution yet?
Click to expand...
Click to collapse
i know this is super late, i'm sorry >.<;;.
So I didn't have to reset my tablet. Once the ICS update for my tablet was finally released, Kies started working too!
I hope you already figured it out..
KIES = POS?
silver2u said:
i know this is super late, i'm sorry >.<;;.
So I didn't have to reset my tablet. Once the ICS update for my tablet was finally released, Kies started working too!
I hope you already figured it out..
Click to expand...
Click to collapse
ICS by itself worked momentarily on KIES, but 'lost it' again. But the latest KIES release seems to have solved most of the problems. The only problem left for me is that KIES forgets my tablet after I connect another tablet... So connect one P7510 and it recognises it, connect a second P7510 and it recognises that one, but then connecting the first one again and KIES will not recognise it anymore.
Independent of Firmware version (ICS on both) and KIES version... Tried to install an old version of KIES: no luck. Did al the bells and whistles (connect over Wifi and USB at same time and remove Wifi, USB debugging, re-install drivers, KIES, complete cleanup and reinstall) but nothing works anymore. Only a complete Windows factory recovery and install KIES works fine. Not a solution!
Related
I have tried all 4 ports on my laptop and the SAMSUNG MTP DRIVER for Kies still fails to install, I have deleted it and reinstalled, manually pointed it to the USB Driver directory and yet it still fails, anyone any ideas?
Did you try rebooting the phone? Kies also didn't recognized mine and a reboot fixed this.
Tried a reboot still no good DRIVER NOT SUCCESSFULLY INSTALLED
Millions of posts on this subject a read of them may find a solution .
Laptops do seem more of a problem in this regard .
jje
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
EarlZ said:
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
Click to expand...
Click to collapse
Yes, same problem
Right well problem half solved, had to phone Samsung, I had to tick USB Debugging, so ticked that all drivers installed correctly with no errors, I then had to untick and reconnect, so did that, it goes through installing drivers again and once again fails and phone still not detected. Samsung might copy a few things from apple, but the slogan "It just works" doesn't appear to be one of them.
Wasted 3 hours on this, time to admit defeat, is Kies really needed anyway? I can get music etc on the phone fine without it.
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
JJEgan said:
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
Click to expand...
Click to collapse
Can I not do that on the phone anyway by going to About phone software update?
slugger09 said:
Can I not do that on the phone anyway by going to About phone software update?
Click to expand...
Click to collapse
When the OTA firmware updates is rolled out yes until then no .
jje
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
slugger09 said:
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
Click to expand...
Click to collapse
It's obvious isn't it? The issue was Vista.
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
kanenas_0 said:
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
Click to expand...
Click to collapse
I might give this a shot. I somehow managed to miracle a connection to Kies today, just don't ask me to do it again. Typically it's a no go. Also on Win7 64 bit, laptop.
This was an issue pre and post root. I may just back up my phone the old fashioned way if it continues to be a PITA.
I had this and noticed when i plugged it in, the windows connection sound would play but would play the disconnected sound immediatley when the mtp mode was launched in the phone. A second later the connected sound would play again but kies didn't find the phone.
I got round this by getting kies to start when phone is connected. This remains the only way it will recognise my phone
Sent from my GT-I9100 using XDA App
I am completely unable to get Kies to see my 10.1 tab on my PC win 7. I always end up with an error message (Cannot start service on the devise. Please disconnect and reconnect the devise).
I tried the trouble shooting connection option, still the same no connection. Anybody have any tips on making that connection?
I always had problems with Task 14
I think mine stopped working via USB with the last update, although it worked over WiFi. Have you tried both?
UKseagull said:
I think mine stopped working via USB with the last update, although it worked over WiFi. Have you tried both?
Click to expand...
Click to collapse
WiFi works fine, but I don't see option of updating the firmware on WiFi.
In the same boat, trying to get ICS update but won't connect via kies......
wifi works fine.
The only way kies connects for me is using my unrooted backup. Any custom rom won't connect for me. Have you tried that?
I have the same problem. Tried to connect to Kies before the ICS upgrade and just now after performing the ICS upgrade. Nothing works, tried turning on USB debugging, etc.
Win 7 Ultimate 64 Bit
Galaxy Tab 10.1 64 gb Verizon LTE running new ICS stock rom
sebmw said:
I am completely unable to get Kies to see my 10.1 tab on my PC win 7. I always end up with an error message (Cannot start service on the devise. Please disconnect and reconnect the devise).
I tried the trouble shooting connection option, still the same no connection. Anybody have any tips on making that connection?
Click to expand...
Click to collapse
Which ROM do you use?
sebmw said:
I am completely unable to get Kies to see my 10.1 tab on my PC win 7. I always end up with an error message (Cannot start service on the devise. Please disconnect and reconnect the devise).
I tried the trouble shooting connection option, still the same no connection. Anybody have any tips on making that connection?
Click to expand...
Click to collapse
Does factory reset work? On my HC 3.2 Kies (and USB drivers) were very finicky. Re-installed KIES/Drivers many times and only a factory reset got it primed and working. Have only seen ID mismatches once in a while after Stock ICS, but when it works Kies also recognises the tab.
my galaxy y has same problem after rooting the galaxy y by NeoX BlackStar X1....:crying:
i need to get back my contacts.......:crying:
if you are rooted, then the Tab will not connect to Kies. The same way like some Samsung applications will not work if rooted. So, there are two options that you: root and live free or stay connected to Samsung like an apple lover.... Sorry, but I am terribly upset on Samsung...
If you are stock and cannot connect... try removing all the drivers from PC (check internet for how to remove hidden devices). And try to uninstall and reinstall Kies
okty2k said:
if you are rooted, then the Tab will not connect to Kies. The same way like some Samsung applications will not work if rooted. So, there are two options that you: root and live free or stay connected to Samsung like an apple lover.... Sorry, but I am terribly upset on Samsung...
If you are stock and cannot connect... try removing all the drivers from PC (check internet for how to remove hidden devices). And try to uninstall and reinstall Kies
Click to expand...
Click to collapse
My rooted tab connected just fine to Kies.
What I think you mean is that if you're not running a stock ROM, you can't connect to Kies. That's probably the case. Mine is stock but rooted.
As the title says, Kies no longer sees/detects my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Edited to remove the "task rom" comment. Got my devices mixed up
TomH54 said:
As the title says, Kies no longer sees/detects my phone. Was using task's "fat" on my phone before and Kies detected my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Click to expand...
Click to collapse
Have you tried to turn off debugging in the development section?
Yeah. Tried that. It's no biggie tho since I can still force updates if needed. Thanks for the reply.
Removing/Freezing/Uninstalling/Disabling etc... bloatware causes Kies not to work.
Installing CWM also causes Kies not to work. Because, in short, CWM replaced the factory recovery
I find that if I plug my USB cable into different ports on the front of my computer I get different results.. Might be worth a shot to try if you have more than 1 to choose from.
"Device Not Supported by Kies 2.0"
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks
E-Nigma said:
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks[/QUOTE
it wouldn't work while i was rooted with gingerbread. i returned to stock and it worked fine. after that i was able to root after update thanks to creepyncrawly from this thread http://forum.xda-developers.com/showthread.php?t=1746181 and it works fine now. if you go this route make sure to read the whole thread first. you have to get another kernal before wiping or you can brick your phone. im using siyah-v3.4.3-nonswap by ktoonsez and so far so good. not sure if you have to update to ucle5 for it to work but thats what i did. i havent had a chance to try other roms. hope this helps a little
Click to expand...
Click to collapse
For me. This is what worked. First go into device manager (on computer obviously)and remove the phone drivers currently installed.Next turn off usb debugging. Then plug your phone in to a different usb port. Let it do it's thing. Unplug, turn on usb debugging, plug back in.Let it do it's thing unplug. Reboot into cwm recovery, plug in. Let it do it's thing. Unplug. Turn off usb debugging. Boot up phone. Plug in. Profit. At least this is what fixed it for me.Good luck. Happy flashing.
Sent from my SGH-I777 using Tapatalk 2
I tried to update my P7510 wifi tab using the "About device" ---->"Software update"----->Update button in settings, but for some reason this button is not active; when I touch it nothing happens. It used to work till a few months ago and used to tell me there are no updates available. But for some reason it is not working anymore. I tried to update to ics using Kies but it cannot read the tablet.
I wonder if there is a solution to make the "update" button active again.
I had this problem in my Motorola milestone .......what I did was a factory reset
akarshfrevr said:
I had this problem in my Motorola milestone .......what I did was a factory reset
Click to expand...
Click to collapse
Thanks for the tip. I actually managed to install ICS on the tablet by following a convoluted semi-procedure that only works some of the times!
I read on some forum (do not remember where as I read a lot of stuff online in many forums to find a solution for this) that the trick to this is to use the wireless connection capability of Kies at the same time that the tablet is connected to the PC via the cable. It took a few trials and errors to get it right, but eventually it worked and although Kies kept saying that nothing is connected to it, it actually somehow somewhere in its program understood that the tablet is indeed connected to Kies via cable and so it gave me the permission to update the firmware and install ICS.
By the way my tablet is not rooted. I think the problem initially happened a few months a go when I uninstalled (or stopped, not sure) the "update" task of android. From then on, the tablet could not connect to its server to see if an update is available.
On a separate note, ICS seems fine to me but the lag in video/live stream issue is not good. I also hope like many others here for Samsung to come up with a fix for this soon.
Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
fasty said:
Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
Click to expand...
Click to collapse
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
nolovelust said:
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
Click to expand...
Click to collapse
Thanks for the advice. I tried re-installing KIES and the drivers but it only connected once after their "necessary update"
I'm sure that it's this latest KIES update that has screwed it; was fine until today.
When I tried the troubleshooting wizard, it then told me it was an incompatible phone ;-(
Hopefully if it's a common problem, Samsung might eventually recognise and fix it.
I heard KIES was flakey, now I know :laugh:
OK, I think that I have hopefully found a solution.
I started KIES by right-clicking the icon and chosing "run as administrator" instead of the usual way.
Now everything seems back to normal.
I suspect that their "update" may have messed up access rights in some way beyond my understanding:laugh:
Now it apparently connects consistently OK in the usual way.
I have the same problem driving me mad!
For some reason I can't update OTA I get this message
So I thought hey might try that program kies heard the updates are better too because they do a clean install of them. But it is horrendous!!
I want my update!
Sent from my GT-I9300 using xda app-developers app
After much struggle I tried the run as admin a few times. And it worked once! Just got the update I am blown away how good it is soo far!
I hope everyone gets it soon
Sent from my GT-I9300 using xda app-developers app