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EDIT: i had a brain fart and did not search first so i apologize. what i will do is update this thread and monitor for any data connection issues.
just thought i'd share my ordeal trying to upgrade a line to this new phone. this whole thing took 3 thunderbolts and several useless verizon sales/techs (i will never purchase directly from a vzw store again, the staff i dealt with at 2 corp stores was completely inept).
purchase 1: i purchased a thunderbolt and upgraded my line in store and everything is working/provisioned according to the tech. i don't realize i am missing texts and data until after i get back to work since the tech said it would "fully activate" over the next few hours (wtf..... but ok, new device/service and the sales guy wanted to set my expectations low). 2 trips back to the store for a total of 3.5 hours and 2 new sims and they cant get data or text working on the phone.
purchase 2: new verizon store closer to work. talked to the sales guy and informed him of the issues i had prior. he says no problem, they must have had some issues. we definitely wont have them here. i tell him fine i will upgrade but i am not leaving until voice, data, and text are working 100%. he cant get text or data to activate either so he says i can leave and he can call me when its done (little problem with not having a phone though to receive the call....) end result they return the phone an and i am dinged the restocking fee because they dont want to return as a problem.
purchase 3: bestbuy..... my expectations already set super low, i ask them if they have problems activating tb's on upgrades..... they say no, but it could take a while to do the whole process. i told them of the issues i ran into at other stores and they said did the tech reset the phone or factory reset the phone after the initial activation? (bingo! only power resets through the gui although the sales guys at both vzw stores said they factory reset).
for anyone running into data activation/data drop issues, factory reset the phone (i had to do it twice). and it should be solid after that. i have been up and running for the last few hours without issue.
my tb is set to cdma + lte/evdo auto.
tl;dr: data problems? do a factory reset. 3g data/text/voice has been solid after this process. PITA? yes, but it seems to work.
So 24 hours later and there doesn't appear to have been a data drop. There are still some weird fc's with the browser though. And the market has fc'd as well.
Sent from my Xoom using XDA App
Thanks for the tip! My 3g in my apartment that worked with my Droid kept dropping. It works now. Awesome!
Sent from my ADR6400L using XDA App
I am surprised you paid the restocking fee. I would have told them to kiss my ass.
Sadly enough, the guys at Best Buy Mobile don't always get enough credit, sometimes they do have some real idiots working there, but some of those people know ten fold what a guy at a local single carrier shop will.
BBYM, since I used to work for one, makes you take detailed training before you are supposed to work in the department, doesn't mean its followed, but if someone has been in the department for awhile they will have.
Most carrier stores don't have a lot of training, if they do, it is only about their company, not 6-7 different companies, between post and pre paid.
The restocking fee was charged because they returned it as customer deactivated, not a programming issue. I had to call customer support from my cell to get the restocking fee credited to my account. So all told I lost 1.75 at that store (plus the time I spent there).
I originally went to BB to return something, not walk out with a new phone. I got sucked in by the cute girl who chatted me up while processing my return. I ended up keeping the return and getting a new phone... lol.
Sent from my Xoom using XDA App
r0guenj said:
The restocking fee was charged because they returned it as customer deactivated, not a programming issue. I had to call customer support from my cell to get the restocking fee credited to my account. So all told I lost 1.75 at that store (plus the time I spent there).
I originally went to BB to return something, not walk out with a new phone. I got sucked in by the cute girl who chatted me up while processing my return. I ended up keeping the return and getting a new phone... lol.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
oh ok, that isn't bad at all then I guess
I'm not sure if I'm having data problems seems really I have a bad reception here but I would like try this...so if I reset would I lose root??? I'm running stock rooted and clockwork no custom Rom no special stuff thanks in advance
Sent From My HTC Thunderbolt!!!
does your data still work after you restart your phone?
Well yes let try right now
Sent From My HTC Thunderbolt!!!
Bigandrewgold said:
does your data still work after you restart your phone?
Click to expand...
Click to collapse
I restarted my phone and well reboot and took like a minute to get data is that the problem you are having because for me is no big deal
Sent From My HTC Thunderbolt!!!
denpad2010 said:
I restarted my phone and well reboot and took like a minute to get data is that the problem you are having because for me is no big deal
Sent From My HTC Thunderbolt!!!
Click to expand...
Click to collapse
no, i couldnt ever get 3g and rarely got 4g or 1x
but after the factory reset 3g id flawless but i am wondering if i reset it will it go back to doing that because that seems to be what happened
Can't believe they made you pay a restocking fee.
This worked like a charm...thanks
Anybody else have this problem? Recently, my phone stopped showing the City and State of incoming and outgoing calls. It was a very minor feature, but it was nice to know who was calling me from where since everybody in college has a different area code than mine.
i belive that was your trial of "city ID" program, preloaded onto your phone by AT&T.
city ID is a pay service..
more info @ http://en.wikipedia.org/wiki/City_ID
clrana9017 said:
Anybody else have this problem? Recently, my phone stopped showing the City and State of incoming and outgoing calls. It was a very minor feature, but it was nice to know who was calling me from where since everybody in college has a different area code than mine.
Click to expand...
Click to collapse
cityID was a 2-week trial. You should've gotten popups notifying you of that fact.
I never noticed this on my GS II, but I didn't run stock for long.
Now that you mention it though, that was one of my initial observations after having the iPhone, you saw city and state for incoming calls.
Sent from my Galaxy S II (i777)
Get an app called truecaller. Its caller ID for your phone
Entropy512 said:
cityID was a 2-week trial. You should've gotten popups notifying you of that fact.
Click to expand...
Click to collapse
My phone is 3 weeks old and it's still showing City/State and no sign of a popup. Maybe they made the trial longer?
If you reflashed to a new ROM it probably reset the counter.
Sent from my GT-P7510 using Tapatalk
Yepp you should definitely try TrueCaller. It's a free global caller ID with city ID aswell.
You can get the APK from truecaller.com from your phones browser
I quickly switched to a free app to do that job. I'm using Mr. Number at the moment. I have no complaints with it. When a new number calls me, the app checks everyone else's contact list to come up with the caller's name. when my dentist called, the name that someone else used on their contact list showed up in the notification.
tonydib said:
My phone is 3 weeks old and it's still showing City/State and no sign of a popup. Maybe they made the trial longer?
Click to expand...
Click to collapse
I'd be really worried if that's the case. Check your AT&T bill carefully. You may accidentally accepted the subscription and start paying for the service with a monthly fee.
tha_neo said:
Yepp you should definitely try TrueCaller. It's a free global caller ID with city ID aswell.
You can get the APK from truecaller.com from your phones browser
Click to expand...
Click to collapse
Is this still possible on stock? Or do I need to be rooted?
Sent from my SAMSUNG-SGH-I777 using XDA App
Going on a month and it still works here.. I get pop ups telling me about it and i just back out.. Don't decline or accept. Still works.. But usually after every call it pops up .. Gonna see how long it will work doing this..
Sent from my SAMSUNG-SGH-I777 using xda premium
MWilkenson said:
Is this still possible on stock? Or do I need to be rooted?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
It'll work on stock. Also you would need to go to www.truecaller.com to download the apk. It's not available in the market.
Sent from my SAMSUNG-SGH-I777 using xda premium
It seems as its not free, just a 7-day trial then you pay $6.99 one time fee to continue using it for certain countries (US is one of them)
Here is a snippet fromtheir terms of use page
Users in the following countries will need to purchase the application for continued use after the 7-days trial period is over:
Canada Denmark Italy Norway Sweden United States Austria
Users in other countries will until further notice be able to use the application 100% FREE OF CHARGE (except for any data traffic costs from your operator). A user license to TrueCaller costs $6,99 (ONE TIME FEE) and entitles the holder a non-transferable, non-exclusive and unlimited term right to use the application on the device downloaded to without any further subscription fee, or any other purchases needed.
Click to expand...
Click to collapse
Unless there is something I am missing its just a trial right?
foxbat121 said:
I'd be really worried if that's the case. Check your AT&T bill carefully. You may accidentally accepted the subscription and start paying for the service with a monthly fee.
Click to expand...
Click to collapse
I jinxed it! I got the phone on the 6th but TODAY the CityID popup appeared. So maybe it's a 22 day trial. ;-) Anyway, certainly wasn't 2 weeks, at least not here. I made sure to click NO.
I actually went ahead and signed up for it. $2/month and now I know who the hell is calling. I know overall the TrueCall thing would be cheaper, but its integration on the calling screen just isn't as slick.
Also, I used a jig after I rooted, so I got like a full month for free!
Sent from my SAMSUNG-SGH-I777 using XDA App
th3g1z said:
It seems as its not free, just a 7-day trial then you pay $6.99 one time fee to continue using it for certain countries (US is one of them)
Here is a snippet fromtheir terms of use page
Unless there is something I am missing its just a trial right?
Click to expand...
Click to collapse
OK thanks for that. We need to change that. It was a trial app in the US before but now our Android version is free everywhere.
tonydib said:
I jinxed it! I got the phone on the 6th but TODAY the CityID popup appeared. So maybe it's a 22 day trial. ;-) Anyway, certainly wasn't 2 weeks, at least not here. I made sure to click NO.
Click to expand...
Click to collapse
* it only pops up when you receive a call.
* if you ignore or press cancel or back button, it will go on in trial mode for a few more days.
Mine poped up on the first call on the day 14.
I thought of that but I looked and I'd taken numerous calls over the last few days.
Hmmm....does the trial begin when the phone is first put into service or when the first incoming call is accepted? That's it -- looking back I didn't answer my first call until 10/14. All the rest I let go to VM.
Mystery solved, 14 days it is.
u guys might love me for this not sure but look what i found!! city id for free lol
http://forum.xda-developers.com/showthread.php?t=704548
Yesterday after I finished a phone call (I was driving) and hung up, I received a screen that was in all white with an ok button at the bottom that said something about a 10-day trial for city.
I didnt have a chance to read this as I hit the ok button thinking that I was going to be hitting the apps icon (I didnt expect this to pop up).
So, what is this? Am I automatically going to be charged after ten days? Do I need to call ATT to cancel this thing?
Thanks in advance...
*sigh* Im getting so pissed off at these ploys to try and get more money out of me. There are alot of free apps that will do this (or one time purchases) and why I would need to pay a service fee for this feature is beyond me.
Its an app that lets you try it for free for 10 days after that it will let you decide if you want to buy it or not
Sent from my SAMSUNG-SGH-I717 using xda premium
If you find it useful (which I sort of do), just clear data every 10 days and you'll have an infinite trial. It doesn't automatically charge you, so there's no risk of keeping it.
The app shows what city an incoming call is coming from. Really only useful for unidentified numbers, but still pretty useless to pay for. If you clear data every ten days, I suppose it would be ok to have, but idk if it's even worth that much hassle.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
City ID is not just an app that you pay once. It's a monthly subscription service. If you didn't opt out after trial ended, you will be charged every month.
Sent from my SAMSUNG-SGH-I777 using XDA
foxbat121 said:
City ID is not just an app that you pay once. It's a monthly subscription service. If you didn't opt out after trial ended, you will be charged every month.
Sent from my SAMSUNG-SGH-I777 using XDA
Click to expand...
Click to collapse
Seriously?
SayWhat10 said:
Seriously?
Click to expand...
Click to collapse
You'll see the charge on your AT&T bill. Not sure if this would happen to users on T-Mobile or other carriers.
Yes. It happened to me on my prior AT&T Android phone. What a scam!
I called AT&T after I saw the charge last year and they removed it and future charges. But what a hassle...I really can't believe a company like AT&T that tries to be professional allows that type of software.
Seems like the media complains about every other scam...why not this??
oh well.
Just make sure to check your AT&T bill.
This happened to me today..got the pop up but backed out of it. damn. I iked it when i first got the phone. No idea you had to pay!! I did however look in the mkt and i saw one that said no monthly fees......?
Almost all the bloatwae AT&T put on the phone require monthly subscription. A one time purchase doesn't warrant AT&T's trouble to put onto your phone.
All carriers do this.
This is one of the first apps I froze when I rooted my Note..
Lovely, yet another thing I need to look for... *sigh*.
Luckily, most of the bloatware is uninstallable without root so I have uninstalled alot of it. To my knowledge, the only thing left on my phone that costs is ATT Navigation (and this hidden CityID thing) which I was able to use Go Launcher to hide the app.
Hi,
just want to check, if I freeze this app using Titanium Backup within 10 days, I won't get a bill? or I need to call ATT for a cancellation? Thanks.
vivilxw said:
Hi,
just want to check, if I freeze this app using Titanium Backup within 10 days, I won't get a bill? or I need to call ATT for a cancellation? Thanks.
Click to expand...
Click to collapse
If you never see a prompt from City ID ask for you to continue using it, you are fine. You don't even need to freeze or uninstall it if you want. Just make sure you said 'NO' to the message box and it will go away.
So, I upgraded from my Skyrocket to a Note today. So far, the phone is great, except for a couple of strange problems with Google Market/Play. First problem is I am unable to bill any purchases to my AT&T account. The option is no longer there. Secondly, all of "my apps", the apps I previously paid for are requiring me to repurchase all my apps. I've never seen this before. Hopefully, somebody can help me.
Thanks
Sent from my SAMSUNG-SGH-I717 using XDA Premium App
Did you use the same Gmail account to set up the note?
Sent from my SAMSUNG-SGH-I717 using XDA App
Yes, I only have one account.
Sent from my SAMSUNG-SGH-I717 using XDA Premium App
Can't help you about the apps, but my Note allows me to bill to AT&T bill.
I would check and double check your synching accounts. I constantly switch back and forth between the Note and Skyrocket and all of my purchases are available across the devices.
I can also bill to account on both. Check your Google account online too, see if you can find your Note registered there too.
Good luck!
Problem soved. I was able to fix the "my apps" issue by clearing cache and data on Market. Apps are now able to download withoit having to pay again. Now if I could just get my purchases to bill to my at&t account.
Thanks to everyone who offered advice!
Sent from my SAMSUNG-SGH-I717 using XDA Premium App
Double check with att and make sure u dont have a purchase blocker on
Sent from my SAMSUNG-SGH-I717 using xda premium
Not exactly the same issue, but when I went to buy an app recently, I was unable to add my a Mastercard to my Google Wallet. I had all the info correct (checked several times) yet it said it was an 'Invalid Payment Instrument'.
PeartFan40 said:
So, I upgraded from my Skyrocket to a Note today. So far, the phone is great, except for a couple of strange problems with Google Market/Play. First problem is I am unable to bill any purchases to my AT&T account. The option is no longer there. Secondly, all of "my apps", the apps I previously paid for are requiring me to repurchase all my apps. I've never seen this before. Hopefully, somebody can help me.
Thanks
Sent from my SAMSUNG-SGH-I717 using XDA Premium App
Click to expand...
Click to collapse
I'm having the same issue with being "re-charged" for apps I've paid for. I'll try clearing cache/data as well.
google play does not allow you to charge to your bill.... i read it in other threads here.
macqueyl said:
I'm having the same issue with being "re-charged" for apps I've paid for. I'll try clearing cache/data as well.
Click to expand...
Click to collapse
Thought I'd share this with you. I figured out how to fix the "re-charge" issue. I went into settings/applications/google play, then I cleared cache and data. I fired up play and everything was back to normal.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Yeah, it finally started acting right for me & contrary to unpopular belief, Google Play does indeed allow you to charge purchases to your cell phone bill.
Sent via the Mighty AT& T White Note LTE; XDA Premium.
macqueyl said:
Yeah, it finally started acting right for me & contrary to unpopular belief, Google Play does indeed allow you to charge purchases to your cell phone bill.
Sent via the Mighty AT& T White Note LTE; XDA Premium.
Click to expand...
Click to collapse
Well this just fries my ass. Two AT&T reps told me that Google discontinued the "bill to my AT&T account" feature. AT&T reps remind me of used car salemen.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
They aren't that well informed; I just billed "LauncherPro Sense" to my cell phone account.
Sent via the Mighty AT& T White Note LTE; XDA Premium.
macqueyl said:
They aren't that well informed; I just billed "LauncherPro Sense" to my cell phone account.
Sent via the Mighty AT& T White Note LTE; XDA Premium.
Click to expand...
Click to collapse
I'm glad its working for you. This BS started when I got a Skyrocket. When I upgraded to a white Note, I was hoping the issue would resolve; but it did not. Doesn't help when you have "radio shack" level AT&T reps misinforming you (more common than one might think). I've also called AT&T Tech, and that exoerience can aptly be categorized as painful, to say the least. A month and a half and still no resolution. WTG, AT&T!
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
PeartFan40 said:
I'm glad its working for you. This BS started when I got a Skyrocket. When I upgraded to a white Note, I was hoping the issue would resolve; but it did not. Doesn't help when you have "radio shack" level AT&T reps misinforming you (more common than one might think). I've also called AT&T Tech, and that exoerience can aptly be categorized as painful, to say the least. A month and a half and still no resolution. WTG, AT&T!
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Click to expand...
Click to collapse
Come on now, sales people SELL products, they dont troubleshoot products. They cant be expected to know EVERY issue with EVERY product they have in the store. Years ago, this was a much different story when products were much less complex than they are today.
Its like a car salesman, you drive your car into the lot and a sales person approaches and asks you what the problem is, you tell him there is something wrong with the car and 99 out of a 100, the sales guy is going to send you to the on-site mechanic. The sales guy isnt going to fix the problem.
I know its super frustrating, I sometimes have the same feeling about sales reps but then I have to take a step back from the situation.
Although this somewhat basic, here is a direct copy and paste from here:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=167794
Carrier Billing
Overview
For supported mobile networks, you have the option to purchase Android apps on Google Play using direct carrier billing. Purchases made using direct carrier billing will be posted directly to your mobile billing account after the 15-minute return period expires.
Please note, at this time direct carrier billing is only available as an accepted payment method for applications sold in your country's local currency. In addition, direct carrier billing is not available for purchases made on the Google Play website.
Direct carrier billing is not available on all Android devices or service plans. For more details, please contact your mobile service provider.
Making purchases with direct carrier billing
To make a purchase using direct carrier billing, follow the steps below:
Locate the application you would like to purchase and click Buy.
Select the option to bill your mobile account.
Click OK.
Review your address information and make any necessary corrections.
Click OK.
Click Buy Now.
Direct carrier billing cancellations
Direct carrier billing purchases that do not receive a successful authorization from your mobile provider will be immediately cancelled. Directly after the order is cancelled, you will receive an order cancellation email from Google Wallet. For more information about the reason for the failed authorization, please contact your mobile service provider.
After you receive the cancellation email from Google Wallet, you can reattempt your purchase using direct carrier billing by following the steps below:
Navigate to the application on your Android device.
Click Retry.
If your order does not receive a successful authorization, click Cancel.
Click Buy to retry your purchase using a different accepted payment method.
Click to expand...
Click to collapse
Pay special attention to the top section, these might indicate a restriction you are having.
If nothing else, call ATT customer support, while these guys arent a huge help either, they are more equipped to help with your problem than the sales guys are.
One other note (no pun intended), go to Settings->Applications->Manage Applications and tap the 'All' tab at the top. Scroll to Google Play Store and tap it. At the very top, just under the name of the app is a version number. This should be showing 3.5.16. If it isnt, tap force stop (if available) and then tap clear data and then clear cache (if available). Then hit your home button and relaunch the market. This should force the market to update and address the issue regarding previously purchased apps from not appearing correctly (the market was recently updated to correct this very issue).
littlewierdo said:
Come on now, sales people SELL products, they dont troubleshoot products. They cant be expected to know EVERY issue with EVERY product they have in the store. Years ago, this was a much different story when products were much less complex than they are today.
Its like a car salesman, you drive your car into the lot and a sales person approaches and asks you what the problem is, you tell him there is something wrong with the car and 99 out of a 100, the sales guy is going to send you to the on-site mechanic. The sales guy isnt going to fix the problem.
I know its super frustrating, I sometimes have the same feeling about sales reps but then I have to take a step back from the situation.
Although this somewhat basic, here is a direct copy and paste from here:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=167794
Pay special attention to the top section, these might indicate a restriction you are having.
If nothing else, call ATT customer support, while these guys arent a huge help either, they are more equipped to help with your problem than the sales guys are.
One other note (no pun intended), go to Settings->Applications->Manage Applications and tap the 'All' tab at the top. Scroll to Google Play Store and tap it. At the very top, just under the name of the app is a version number. This should be showing 3.5.16. If it isnt, tap force stop (if available) and then tap clear data and then clear cache (if available). Then hit your home button and relaunch the market. This should force the market to update and address the issue regarding previously purchased apps from not appearing correctly (the market was recently updated to correct this very issue).
Click to expand...
Click to collapse
When I called AT&T, it was wasn't a saleperson, but a tech support agent. I really appreciate your effort here. It looks like you spent some time getting this information, which is GREATLY appreciated. I'm going to follow the steps provided. If that doesn't work, I will try calling AT&T again. Maybe I will have better luck this time around.
Thanks button has been ticked. Thanks again!
BTW, my version is 3.5.16
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
PeartFan40 said:
When I called AT&T, it was wasn't a saleperson, but a tech support agent. I really appreciate your effort here. It looks like you spent some time getting this information, which is GREATLY appreciated. I'm going to follow the steps provided. If that doesn't work, I will try calling AT&T again. Maybe I will have better luck this time around.
Thanks button has been ticked. Thanks again!
BTW, my version is 3.5.16
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Click to expand...
Click to collapse
kk, yea, I thought you said you went in to the store.
Best of luck to ya, if you have trouble getting purchases added you your att bill, you could always try a pre-paid credit card. Given the amount of data that Google sells as marketing data, I wouldnt be surprised if my credit card number was also being sold. I understand the precautions.
littlewierdo said:
kk, yea, I thought you said you went in to the store.
Best of luck to ya, if you have trouble getting purchases added you your att bill, you could always try a pre-paid credit card. Given the amount of data that Google sells as marketing data, I wouldnt be surprised if my credit card number was also being sold. I understand the precautions.
Click to expand...
Click to collapse
Thanks bro. I already have a debit card and credit card stored. It just urks me that this isn't working. I'm sure AT&T will get it figured out within the next 2 years or so.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
PeartFan40 said:
Thanks bro. I already have a debit card and credit card stored. It just urks me that this isn't working. I'm sure AT&T will get it figured out within the next 2 years or so.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Click to expand...
Click to collapse
I did have this issue on my Streak when I went from stock to custom. I had to uninstall and re-install the market.apk to get the "bill to account" working again. I know how you are feeling...
Sent via the Mighty AT& T White Note LTE; XDA Premium.
I can't seem to find any answers, but I'm trying to set up the google wallet prepaid card for my free $10, I haven't rooted or anything yet but I'm getting the erorr message "Error adding Google Prepaid card" any suggestions?
I had a similar problem I just backed out into the main wallet screen went into settings and reset my google wallet after that I didn't have a problem hope that might help
Sent from my rooted EVO 4G LTE using xda premium
You could also try: settings, apps, all, wallet, clear update.
I had the same issue. I couldn't add the card no matter what I did including the above suggestions. I ended up calling Money Network and the rep had to escalate my call up the ladder. The next day I got a call from a different rep who said he had to do a Master Reset on his end. He said he could see on his computer all the error messages from when I tried to set up the card. He called me back the following day and said the reset was complete. I opened my wallet, added the card and it worked fine. I've even made purchases since and it had the clerks at the store with the wide eyed look. LoL
travisw0204 said:
I had the same issue. I couldn't add the card no matter what I did including the above suggestions. I ended up calling Money Network and the rep had to escalate my call up the ladder. The next day I got a call from a different rep who said he had to do a Master Reset on his end. He said he could see on his computer all the error messages from when I tried to set up the card. He called me back the following day and said the reset was complete. I opened my wallet, added the card and it worked fine. I've even made purchases since and it had the clerks at the store with the wide eyed look. LoL
Click to expand...
Click to collapse
Do you have a phone number for Money Network? Reinstalling and cache clearing not working for me
claudevi1 said:
I had a similar problem I just backed out into the main wallet screen went into settings and reset my google wallet after that I didn't have a problem hope that might help
Sent from my rooted EVO 4G LTE using xda premium
Click to expand...
Click to collapse
this worked, thanks