[Q] Heat/Battery issue? - HTC EVO 3D

TL;DR
I got a new replacement in the mail about a week and a half ago, and the first couple days that I used my phone I had absolutely no issues. After those two days, my phone started acting up. What it does, is get really hot and shuts off. The battery is also wack.
EXPLAINED
I got a new phone because the motherboard in my old one was fried, but the screen was broken on it. I took the motherboard out, called Virgin mobile, and they sent me a new phone. I ordered the white housing for the phone, and took the new phones motherboard out and put it in the new housing + a new digitizer. I assembled the phone correctly, and it works, then it overheats. I thought to myself that maybe I forgot to put the thermal tape back on the housing, but I pulled it apart, and the housing had it on there. SO I think that maybe my battery is causing the issues I am having? I don't know. I didn't get a replacement battery so yeah. What do you guys think?
Also, I need to root, I will see if this fixes the issue I am having.
Here is a picture of my battery use.
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cammiso94 said:
TL;DR
I got a new replacement in the mail about a week and a half ago, and the first couple days that I used my phone I had absolutely no issues. After those two days, my phone started acting up. What it does, is get really hot and shuts off. The battery is also wack.
EXPLAINED
I got a new phone because the motherboard in my old one was fried, but the screen was broken on it. I took the motherboard out, called Virgin mobile, and they sent me a new phone. I ordered the white housing for the phone, and took the new phones motherboard out and put it in the new housing + a new digitizer. I assembled the phone correctly, and it works, then it overheats. I thought to myself that maybe I forgot to put the thermal tape back on the housing, but I pulled it apart, and the housing had it on there. SO I think that maybe my battery is causing the issues I am having? I don't know. I didn't get a replacement battery so yeah. What do you guys think?
Also, I need to root, I will see if this fixes the issue I am having.
Here is a picture of my battery use.
Click to expand...
Click to collapse
Root won't fix anything if it's battery issue. What battery do you use (name, voltage and mah values)?
Sent from Mwakious r EVO lution

donkeykong1 said:
Root won't fix anything if it's battery issue. What battery do you use (name, voltage and mah values)?
Sent from Mwakious r EVO lution
Click to expand...
Click to collapse
It is the stock battery that comes with the phone. I have looked at a few replacements already.
It is 1720 mAh.
I also discovered, when the phone needs to be charged (0%-14%), then I plug it in to charge all night, I wake up and the phone's motherboard is like, BURNING hot, and the battery isn't. And suggesting that I root, I was implying that I would go that route if it wasn't a battery issue. I am pretty positive that it is a battery issue however.

cammiso94 said:
It is the stock battery that comes with the phone. I have looked at a few replacements already.
It is 1720 mAh.
I also discovered, when the phone needs to be charged (0%-14%), then I plug it in to charge all night, I wake up and the phone's motherboard is like, BURNING hot, and the battery isn't. And suggesting that I root, I was implying that I would go that route if it wasn't a battery issue. I am pretty positive that it is a battery issue however.
Click to expand...
Click to collapse
Do you have another battery to try out? Because all you said leads me to belive your motherboard is gone
Sent from Mwakious r EVO lution

donkeykong1 said:
Do you have another battery to try out? Because all you said leads me to belive your motherboard is gone
Sent from Mwakious r EVO lution
Click to expand...
Click to collapse
Ill be seeing today weather it is the battery or the board. Someone told me that the voltage regulator on the board maybe what is causing the issues. I didn't disagree, since it does use something like that to regulate voltage.

you should get a new battery off of ebay or amazon

Related

Can`t turn on and off my s2!!

Well got this weird problem. my phone got stock firmare and all that stuff. anyhow. when im gonna turn off my phone i get this symbol on my screen and it wont turn off.
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So i need to "hard boot it" in the volum up-power - menu area...
Anyone knows what to do and how to fix it?
But when the cable is in and gives power to the unit its starts normal and turns off normal.... and that rly starts to piss me off
So pls help a noob
that is the battery temperature warning.
For some reason the contacts on the battery may not be making clean contact.
Take the battery out and with a tooth brush clean the contacts on the phone and the battery.
reinsert and see if that solves the problem.
nope it didnt help anything
wialla said:
nope it didnt help anything
Click to expand...
Click to collapse
Service centre next stop .
jje
ay. called the place i bought the phone and they gonna send me a thingy to send it back with.. and they sayd they would fix it or give me a new phone. So cant rly complain then
update: Phone got not repaired or replaced.. The clame it was water damaged.. The usb/charging port that is so i got my phone back. they didnt wanna touch it couse they told me it would die sooner or later.. they could change the mainboard but they didnt wanna do it.. So i need to fix it my self. so i ordred a new usb/charging thingy and gonna replace it when i get it.. Ill update if it works or not (sry my sucky english)
Bro dunno but have I tried using a new battery? The symbol is a temperature/battery warning. Did I get it wet??
Sent from my GT-I9100 using XDA Premium App
nope. has not got wet at all... Even tho the repair dudes says it "water" damaged.. .Anyhow.. i ordered a new battery too. so first gonna test that before i change the usb part.
Get the battery cover, hold each of the sides with you're fingers and bend so the middle of it is going in ward, bend fairly far, now try, fixed my battery problem which was similar to this, also it would alsol think it's charging when it's not and constantly vibrate, I had been bending the back before and just realised when the phone was screen down it was fine so realised was loose, hope you fix it
Sent from my GT-I9100 using XDA App
just changed the usb port and now it works perfect again... even samsung people couldnt do that.. lol
wialla said:
just changed the usb port and now it works perfect again... even samsung people couldnt do that.. lol
Click to expand...
Click to collapse
well, you are the first person who actually fixed the problem. No one in all the forums I've been reading was able to identify or fix it.
Could you please tell how you replace it? are there any instructions or ¨comprehensive guide¨to do it?' I'm having the same problem too.
Thank you
No one like my fix? Worked for me? Also adding a bit of tape to the back of the battery worked
well. wasnt hard tbh. Just take apart so u get inside the phone. take of all "screws?" so mainboard is loose. then take out the usb board and replace it.. .should be doable without taking out the entire mainboard. i just "tipped" it upwards so i got the cable thingy out... sry about my sucky english.. U need proper tools to do it. cheap tho but the "screws" is so damn small. And yes.. my phone still works perfect.
hmm thing i posten a guide to it somewhere.. give me a sec..
Taaadaaaa http://www.filesend.net/download.php?f=644a85c6c95e73d5cb8a77ad5dce6ca8

Touchscreen Calibration Issues (You Might Have This Issue As Well) [Updated 1/4/2012]

Original Post:
Just discovered that my prime is almost an index finger off in accuracy around the inner 1" edge of the screen. Causes me to keep missing the search button in the browser, it registers me clicking the bookmark button instead.
Click to expand...
Click to collapse
What the problem is:
The touch screen's calibration is off while the device is plugged in and charging using the provided stock ASUS charger. (No other chargers have been tested so far)
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Test Protocol By N11:
Navigate to Settings/About Tablet/System Firmware Update
Try to tap "Check Update" while charging and while unplugged
Report any differences. Also report your version information.
Test Protocol 2:
Download "Touch Test" or "Multi-Touch Benchmark"
Report any differences while charging and while unplugged. Also report your version information.
Edit 1: I have discovered that this only occurs when the device is charging... Weird. Can anybody else try this? Download "Touch Test" and play around with in while charging and unplugged.
While Charging/Plugged In:
While Unplugged:
Edit 2: Seems like other users are experiencing the same behavior! Please reply if you are experiencing problems too!
Edit 3: So I purchased a stylus from my local Walmart to get a more accurate, less subjective "touch" The results are shockingly clear.
While Unplugged:
While Charging:
While Charging:
Same thing is happening with mine, but I cant hit the refresh button on the tabs in the browser (instead it keeps clicking the close button). I even tried my targus stylus and it still doesn't work.
I had a very similar problem with mine only it went much further than just what you guys are experiencing. In addition to what you stated, mine wouldn't even register anything at random intervals and in random spots on the touch screen. Here's a little video of just some of it http://www.youtube.com/watch?v=oywWUxPMeX8
I feel for you guys. I had to send my back. Currently awaiting a replacement.
Mines not working at all now
Sent from my HTC Vision using Tapatalk
Mine seems to have improved greatly after unplugging the charger...
I drained the battery. Didn't help
Sent from my HTC Vision using Tapatalk
I want to know why the accuracy tanks when charging... Seems a little weird if you ask me...
vbman213 said:
I want to know why the accuracy tanks when charging... Seems a little weird if you ask me...
Click to expand...
Click to collapse
has something to do with the voltage of the charger my epic 4g touch did the same thing with the wall adapter it came with started using a different charger from my old phone and problem went away...... I would be curious if all stock wall chargers for the prime do it or just some?
This is interesting. I had a Dell laptop with a defective charger and the touchpad would throw the mouse all over the place while it was charging.
Evo_Shift said:
This is interesting. I had a Dell laptop with a defective charger and the touchpad would throw the mouse all over the place while it was charging.
Click to expand...
Click to collapse
Do you think I just have a defective charger?
I'm not having that issue here. Its working fine for me.
vbman213 said:
Do you think I just have a defective charger?
Click to expand...
Click to collapse
I do like I said same thing happened with my epic 4g touch phone.
jdbaker82 said:
I do like I said same thing happened with my epic 4g touch phone.
Click to expand...
Click to collapse
I was going to try and pick up a replacement OEM TF101/201 charger from my local OfficeDepot (they actually carry these!) and try it, but they don't do opened box refunds...
Guess this is going back to best buy...
I think it has something to do with the backplate tingling/improper grounding,
throwing some static at the touchscreen grid making it think its being touched elsewhere.
See howfar off the touch dot is at various places on your screen.
You should be able to figure out a trajectory to where it is making "contact".
Sokonomi said:
I think it has something to do with the backplate tingling/improper grounding,
throwing some static at the touchscreen grid making it think its being touched elsewhere.
See howfar off the touch dot is at various places on your screen.
You should be able to figure out a trajectory to where it is making "contact".
Click to expand...
Click to collapse
Exactly, try turning around your charger (so turn it by 180°)
I had something similar happen on my DInc when I plugged it into the wall and car inverter using my brothers Motorola cable and charger. The phone will just go wonky with the touchscreen. As soon as I unplug it everything would be copacetic. Try another charger and or cable.
So i wonder if its more likely that my prime isnt the problem and my charger or home wiring is wonky
I noticed this yesterday where I could not close browser tabs. Eventually I got the tab to close, and thought this was just some dust on the screen or something.
I have not had any issues before and use it a lot while charging (its technically my wife's so she gets to run the battery down and I get it after since I sit close to a outlet), and I was not having issues at all until the last firmware update (not that it is necessarily related).
I will try and run some more tests this evening and see if I can produce. I would think if this was a hardware issue I would have run into it sooner.
Did anyone have this issue prior to any of the latest firmware updates?
UmbraeSoulsbane said:
I noticed this yesterday where I could not close browser tabs. Eventually I got the tab to close, and thought this was just some dust on the screen or something.
I have not had any issues before and use it a lot while charging (its technically my wife's so she gets to run the battery down and I get it after since I sit close to a outlet), and I was not having issues at all until the last firmware update (not that it is necessarily related).
I will try and run some more tests this evening and see if I can produce. I would think if this was a hardware issue I would have run into it sooner.
Did anyone have this issue prior to any of the latest firmware updates?
Click to expand...
Click to collapse
I'm honestly not sure. Prior to my device arriving yesterday, I found out about the newly released root method for the latest OTA so I upgraded as soon as I turned on the device. I do not have a benchmark for comparison.
I will be trying to invert my charger and I will also be trying a different location across town to see if maybe my electrical wiring in my home is causing voltage noise/grounding issues.
I have a solution:
Code:
if (Device.isCharging) { Screen.Touch.setOffset(-5,-10) }
done...
vbman213 said:
I have a solution:
Code:
if (Device.isCharging) { Screen.Touch.setOffset(-5,-10) }
done...
Click to expand...
Click to collapse
Or maybe that's in there and was meant to be commented out...

Dog borked phone, steps for returning?

My dog seemed to break my phones ability to charge. What is the process of replacement? Do I go to verizon and just ask for a replacement?
I'm living on a yellow submarine
I've told Verizon that my phone wouldn't charge anymore, and I was vague with the details and they sent me a replacement that I got within a day or two.
Sent from my Galaxy Nexus using Tapatalk
ftmaniac948 said:
My dog seemed to break my phones ability to charge. What is the process of replacement? Do I go to verizon and just ask for a replacement?
I'm living on a yellow submarine
Click to expand...
Click to collapse
You can call Verizon and explain that your phone no longer charges and they will overnight you a CLNR (certified like New replacement)
Sent from my ADR6425LVW using Tapatalk
Ive used the "my phone doesnt charge" anymore a few times.
my call goes like this:
Hi, my phone doesnt charge anymore. I tried buying a new battery, and I used my wifes charger and cable, but it still will not charge. Then I tried a factory reset and it still doesn't charge
okay sir, looks like you have already done all the trouble shooting steps, ill send you out a replacement, does tomorrow work?
yes.. yes it does
Stop letting your dog use your phone! If there is no physical damage to the phone I was told once that they will do it in-store, otherwise you have to call Verizon/Asurion.
Only call assurion for a physically/water damaged phone. Always call Verizon technical support and tell them it won't charge. If you pay for TEC they will replace the phone free forever as long as it is not physically/water damaged. The chance of a replacement phone in the store is about 10%. Mainly it will only happen if you are within the 30 days of buying the phone
Thanks for the clarification, I've only had to replace two phones in two years so I don't have that much experience with it, both times I called Verizon and they told me to call Asurion. The time I got offered the in-store replacement was about a year after I got my OG Droid and the power button stopped working, it was a little beat up so they couldn't re-sell it immediately.
drewcam888 said:
Only call assurion for a physically/water damaged phone. Always call Verizon technical support and tell them it won't charge. If you pay for TEC they will replace the phone free forever as long as it is not physically/water damaged. The chance of a replacement phone in the store is about 10%. Mainly it will only happen if you are within the 30 days of buying the phone
Click to expand...
Click to collapse
Sorry but what does the TEC stand for?
Sent from my HTC Rezound via Tapatalk
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ruvort said:
Sorry but what does the TEC stand for?
Click to expand...
Click to collapse
Total Equipment Coverage.
It's insurance and the extended warranty in a bundle.
If there is ANY physical damage to the device when you return it VZW will charge you $300+. That is if you request a warranty exchange.
There's no damage, but I do believe when my dog slipped off my bed she took the cable with her, bending the charging port of my phone, if that makes any sense lol
I'm living on a yellow submarine
Silly dog, phones are for people!
ftmaniac948 said:
There's no damage, but I do believe when my dog slipped off my bed she took the cable with her, bending the charging port of my phone, if that makes any sense lol
I'm living on a yellow submarine
Click to expand...
Click to collapse
That sorta happened to me with my older HTC phone. I yanked the car charger too fast, at an angle. I sent the phone in and got a new one back.
As long as there no physical marks (i.e. teeth marks), if you play stupid and say that the phone just won't charge anymore (make sure you say you used the OEM charger, bring it in if need be) you should be able to get by with another phone. Remember those phones still have warranties.
My attitude, is if they are going to put stuff like watermarks in their phone that detect if it got in contact with moisture, if they can't prove it's damaged without physically take the phone apart then the burden of proof is on their end

It's Dead Jim

Last night I was sitting down onto "the thrown" withe the phone in my back pocket....it caught somehow and flipped into the bowl. Screen was off....I immediately put it in rice over night....7 hours later I tried it....no go. She's dead. Dead I tell you!
The first power up went OK....here was a weird couple beeps, but it powered up, then when the OS came up it seemed like there were buttons pressed because it started to wig out. I immediately pulled the battery....next powerup it wen right into bootloader mode......but my computer wouldn't recognize it....third power up it' dead.
Totally sucks.
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When it first started having issues and you pulled the battery, you should have put it back in rice for another 8-12 hours.
You should have gave it 2-3 days to dry.
Sent from my SCH-I605 using Tapatalk 2
My girl did that to her s3 I put it in silica packs
Sent from my SCH-I605 using xda app-developers app
I heard when you drop your phone in water the worst thing to do is to power it back up immediately after the drop.
Sent from my unlocked, and overclocked Galaxy Note 2 running bean's rom
SH*TY man, i hope you had insurance on it
nnnnr14 said:
I heard when you drop your phone in water the worst thing to do is to power it back up immediately after the drop.
Sent from my unlocked, and overclocked Galaxy Note 2 running bean's rom
Click to expand...
Click to collapse
This is right.. If you have any chance of saving the phone, never power it on for a day or so. I don't think rice works that well, i've dropped many phones in water and the best way I have found to actually save the phone is to put the oven on a very low heat, put it in the oven w / the door open, and then let it sit for a day or two.
YMMV, but if you turn it on and it starts acting funky it is almost always 100% dead.
First Cut a hole in a box. ...
Put the phone in the box
And put a hairdryer on low for 6 or so hours.
It is one method used for "baking tape"
Sent from my SCH-I605 using xda app-developers app
j9k said:
First Cut a hole in a box. ...
Put the phone in the box
And put a hairdryer on low for 6 or so hours.
It is one method used for "baking tape"
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
I have to admit, I thought this was going a completely different direction after reading the first line.
kimdoocheol said:
This is right.. If you have any chance of saving the phone, never power it on for a day or so. I don't think rice works that well, i've dropped many phones in water and the best way I have found to actually save the phone is to put the oven on a very low heat, put it in the oven w / the door open, and then let it sit for a day or two.
YMMV, but if you turn it on and it starts acting funky it is almost always 100% dead.
Click to expand...
Click to collapse
agreed, my oven has a warm setting that's about 160-200 degrees. Works well to dry out electronics.
take the phone apart
remove motherboard
clean all contacts with at least %90 alcohol.
put back together and you might be working again.
sudermatt said:
Last night I was sitting down onto "the thrown" withe the phone in my back pocket....it caught somehow and flipped into the bowl. Screen was off....I immediately put it in rice over night....7 hours later I tried it....no go. She's dead. Dead I tell you!
The first power up went OK....here was a weird couple beeps, but it powered up, then when the OS came up it seemed like there were buttons pressed because it started to wig out. I immediately pulled the battery....next powerup it wen right into bootloader mode......but my computer wouldn't recognize it....third power up it' dead.
Totally sucks.
Click to expand...
Click to collapse
Did you get rid of the rice?
Meatwrench said:
Did you get rid of the rice?
Click to expand...
Click to collapse
LMAO!!!!! Nice... LMAO
Sent from my SCH-I605 using xda app-developers app
Google #alcohol bath for cell phone". It actually worked for me.
Sent from my SCH-I605 using xda premium

S2 very hot

Hey guys,
recently my s2 died (wednesday). I suspect it was due to condensation.
anyway, today i put a battery in it after leaving it in rice, and it turned on.
however, the phone was hot, very hot actually and the battery life didnt seem consistant. eg. id put a battery in, itd say 80% then turn off the phone, turn it back on and itd say 9%. this is in the space of a couple mins.
ive got 3 batteries, and all showed similar things.
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the above photo shows where the heat is coming from. its too hot to touch. it wasnt like this before.
it doesnt even need to be turned on for it to heat up. once a battery is inserted, its almost instantly burning.
anyone know what that is which is circled, what the possible cause for the excess heat is, and any solutions?
thanks
Hi, I believe the IC you have circled is for battery charging/control which in the s2 is a max8627. The IC could have failed or maybe one of the caps near it (which do look like they have some sort of residue on them).
Short of replacing them there might not be much you can do i'm afraid. If you are feeling adventurous and have a good soldering iron (a steady hand can help too ) give it a try.
Mike.
ibnabatoot said:
Hey guys,
recently my s2 died (wednesday). I suspect it was due to condensation.
anyway, today i put a battery in it after leaving it in rice, and it turned on.
however, the phone was hot, very hot actually and the battery life didnt seem consistant. eg. id put a battery in, itd say 80% then turn off the phone, turn it back on and itd say 9%. this is in the space of a couple mins.
ive got 3 batteries, and all showed similar things.
the above photo shows where the heat is coming from. its too hot to touch. it wasnt like this before.
it doesnt even need to be turned on for it to heat up. once a battery is inserted, its almost instantly burning.
anyone know what that is which is circled, what the possible cause for the excess heat is, and any solutions?
thanks
Click to expand...
Click to collapse
Hi, thanks for the reply. makes sense why it gets so hot now.
should of mentioned, thats not my photo. i found it on another thread, but its the same place thats heating up on mine.
i think i might give cleaning that area with isopropyl a try, although not sure if thatll make much difference.
edit- using the ic part number you mentioned, i came across this thread http://samsunggalaxysforums.com/sho...age-overheating-u503-(USB-OTG)-and-Workaround
which is exactly what is happening to mine.
ibnabatoot said:
Hi, thanks for the reply. makes sense why it gets so hot now.
should of mentioned, thats not my photo. i found it on another thread, but its the same place thats heating up on mine.
i think i might give cleaning that area with isopropyl a try, although not sure if thatll make much difference.
edit- using the ic part number you mentioned, i came across this thread http://samsunggalaxysforums.com/sho...age-overheating-u503-(USB-OTG)-and-Workaround
which is exactly what is happening to mine.
Click to expand...
Click to collapse
Good find there. Sounds like this IC in particular is prone to failure after being shorted out. Will you be attempting this fix?
yeah, no other option really. getting a new phone soon, so thisll be handed down to a family member if it works fine after attempting the fix.
update-
just used a dremel with the smallest diamond tipped bit i could find, and wore the chip away.
the phone still turns on, and temps are not only feel different, but are reported as 31c (was 80c when the chip was present).
so a success!
Sorry for late reply glad it turned out to be that component and you managed to fix it.
Sent from my GT-i9100 using Tapatalk now Free

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