[Q] Play store problem - Atrix 4G Q&A, Help & Troubleshooting

I'm sorry if this has already been posted.. I have a very strange problem. My phone was not used for more than a year (not even turned on). Yesterday I decided to use my phone. Everything was working fine but there was a strange problem in Play store. There are very few apps in the app store, I cannot find most of the apps and games in the Play store. I deleted then added the google account, manually updated the play store to 3.10.10, but that didn't solve my problem. I'm running CyanogenMod - 7.2.0-RC1-olympus. Can anybody help me??

Did you update the play store?
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[Q] Multiple apps previously downloaded are not compatible with phone in Play Store

Hi all. I need some help in figuring out what the problem is.
Currently I am running Paranoid Kangdroid by JamieD. I have multiple apps that are downloaded, but when I go to their Play Store Page, I get a meesage that says my device isn't compatible with the app.
Here are some of the apps that are applicable to this problem:
Square Register
Tasker
Google Hangouts (replaces Talk)
9Gag Official App
Temple Run 2
Amazon Mobile
There are a lot more apps, but these are just a few.
This problem also occurred with PTMR's Debloated JB 4.1 and JamieD's Revolt. I was wondering what could the problem be? Resetting the DPI did not fix anything and I wasn't sure making a post in the development thread would be the best place to ask my question. Any help is appreciated. Thanks.
nasty n8 said:
Hi all. I need some help in figuring out what the problem is.
Currently I am running Paranoid Kangdroid by JamieD. I have multiple apps that are downloaded, but when I go to their Play Store Page, I get a meesage that says my device isn't compatible with the app.
Here are some of the apps that are applicable to this problem:
Square Register
Tasker
Google Hangouts (replaces Talk)
9Gag Official App
Temple Run 2
Amazon Mobile
There are a lot more apps, but these are just a few.
This problem also occurred with PTMR's Debloated JB 4.1 and JamieD's Revolt. I was wondering what could the problem be? Resetting the DPI did not fix anything and I wasn't sure making a post in the development thread would be the best place to ask my question. Any help is appreciated. Thanks.
Click to expand...
Click to collapse
I'd try this (I'm tired so I'll forget actual details):
Make sure your play store is 320 size and 360 layout. Once that's done, restart phone, then delete cache and data for play store and play services, restart again.
BInspirinG said:
I'd try this (I'm tired so I'll forget actual details):
Make sure your play store is 320 size and 360 layout. Once that's done, restart phone, then delete cache and data for play store and play services, restart again.
Click to expand...
Click to collapse
Thanks for your reply, but it didn't work. Maybe we're missing a crucial step?
The weird thing about this is that the play store didn't act weird until recently (maybe within the past week). Before, at 220 dpi and 600 layout, I didn't have this problem with the apps mentioned above.
You were on the right track. I just had to reset the dpi for the play store in the hybrid settings. Thanks for the help.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Search for Multi DPI Play Store 4.1.6 and you will find what you need. That way it won't matter your DPI, of the apps are compatible they will be listed.
Sent from my SAMSUNG-SGH-I717 using xda premium
Thanks. I'll look into that.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Missing apps from my apps list in play store.

I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
davekeeling5 said:
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
This has happened to me as well. I think I started after Google Play was updated to version 4.3.11.
I have like 120 apps installed. The "Installed" tab under "My apps" now says I've got 9: Barcode Scanner, GTasks Key, K-9 Mail, Official XBMC Remote, Pure Calendar, Pure Grid Calendar, Soundhound, Superuser and USSD/MMI Fix. If I flip to the "All" tab, all my apps are still there. From there I can view information about the apps, but those that are not among those 9 will say that they're not compatible with my device.
My device is a rooted HTC Desire Z (called G2/Vision in North America), with some "EliteMod" 4.0.4 ROM - which have been working perfectly for well over a year. I was thinking it was some kind of Apple-style scam by Google to force users of old, rooted devices to upgrade.. xD
When trying (and failing) to figure out how to tell a living person at Google that 90 % of my installed apps and probably 99 % of the apps in Play Store are missing, I discovered the following added comment here:
"We’ve heard of some users suddenly missing apps under the My Apps section of the Google Play Store app. This is a known issue that we are currently investigating, and updates can be found on our Known Issues page."
I found no updates on it on the "Known issues" page, though.
I have the same problem
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
rahulananda said:
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
Click to expand...
Click to collapse
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
trollsperm said:
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
Click to expand...
Click to collapse
Thanks trollsperm. I will try that today. BTW, I have observed one more thing. The playstore works just fine after a new flash on Wi-Fi, but it goes back to the no working state as soon as I switch from Wi-Fi to Mobile Network. Have you encountered that?
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
rahulananda said:
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Then I'm afraid your issue is different than mine. For me, the result have always been the same, whether or not I'm on Wifi or mobile. I can now browse Play Store both on Wifi and mobile, and rebooting changes nothing.
When I experienced the issue of "empty" Play Store, the Wifi-connection icon in the upper right corner were always gray (instead of blue) - something that's usually only happening if I'm connected to a wireless network, but the router isn't connected to the actual internet.
My conclusion is inconclusive, I'm just happy that it's back to normal..
Hi guys,
I'm facing the exact same problem as rahulananda.
In my case, the play store running on my Galaxy S4 and also on my notebook, is empty - searchs returns nothing and whey I access directly an app page, it says the app is not available in my country (Brazil).
For me, play store works fine over when mobile data (4G) is enabled, it doesn't work at all on wifi.
I also have a Galaxy S3 which is working perfectly on wifi and also mobile data.
It doesn't seem to be related to play store version, as in all my devices it is currently on version 4.3.11 - besides it is also not working on my laptop.
But, indeed, this is an issue to determine the location - for some reason, over my wifi, and rahulananda's mobile data, Play Store is unable to determine the country.
I found this on Google's Known issues: support.google.com/googleplay/known-issues/1319135?hl=en reffer to issue 8324410.
Hope they fix this soon, this is driving me crazy!!!
Let me know if you find a solution!
Its a simple fix as long as you have root.If you do look at this:
1. Navigate to the Build.prop
2. Find these 2 lines:
Code:
ro.build.description=
ro.build.fingerprint=
3. Delete everything in front of the "=" sign
4. Download a custom rom for another device that has great compatibility with apps(htc one, sgs4)
5. Copy those lines from its build.prop to yours
6. Reboot and Enjoy your market:good:
Well, my problem has been solved after applying the latest CM10 nightly update.
Sent from my Desire HD using xda app-developers app

[Q] google play keeps crashing

I'm not too sure how to start this so I'll just start in the beginning.
My phone is rooted and it has been for a while and i wanted to downgrade my play store to 3.7 but my phone came from the factory with the newest play store pre-installed so i couldn't just go into manage apps and uninstall updates because my phone never had 3.7 on it so i uninstalled the play store using my root uninstaller (like an idiot) and went through a time period of about a week where I couldn't even get the play store installed. last night i finally got it installed to the point where I could actually see the app in my apps list. So after getting the play store re-installed I thought i was finally done with this problem. However when i touch the app icon to open the play store the screen just hangs stays black for a few seconds before telling me that the google play store stopped working. so im stuck with the app closing pretty much right after i open it. If ANYONE has any idea what to do i would be extremely grateful.
Can anyone help? Still hasn't opened properly and I can't figure out why
DillonL25 said:
Can anyone help? Still hasn't opened properly and I can't figure out why
Click to expand...
Click to collapse
Had the same problem before, Google Play Store closing on touch. Solved it by installing it at system app. Since you are rooted you can easily do this.

Images in the Play Store are not loading :(

Hi all,
When I opened the Play Store this morning looking for some new apps, I noticed 99% of the images are not loading/being displayed.
I tried clearing the catch off my apps, clearing the catch of the Play Store, clearing the data if the Play Store, restarting my phone, disabling my WiFi, resetting my network settings and logging out/in from my Google account.
Nothing seems to help.
What can I do to fix this? It suddenly happened this morning so I was wondering if maybe this is an temp problem due to Google conducting some kind of maintenance?
Many thanks!
Are apps installing slowly?
If they are, you probably have to restart your router
Sent from my Transformer TF101 using Tapatalk
I was guessing there might be an issue with my WiFi as well, but when I download an app they download with over 15MB/s (150Mbit). I also tried switching of my WiFi and launching the Play Store using my 4g connection. Same issue unfortunately. Only a few or none of the app icons and images are loaded. Even when I go to the 'my apps' sections within the Play Store I just see the names and no icons.
I just checked my wife's phone (we both have just purchased an S7 edge). She has the same issue. We are using the same Android account email address. I assume this is not the issue? It almost looks like a Play Store issue as the coincidence is just too big...
Same here
I just checked the Play Store via my laptop. Same issue. Many icons of apps are not showing up. Must be a Play Store issue.
Robertjan88 said:
I just checked the Play Store via my laptop. Same issue. Many icons of apps are not showing up. Must be a Play Store issue.
Click to expand...
Click to collapse
I wasn't having the issue. Not sure what the issue is.
Sent from my Transformer TF101 using Tapatalk
Same issue on play kiosco?
Spain movistar fibra

Search on Play Store not working?

Hello, I've got EMUI 10 a month ago, but in the last couple of days, I have a strange issue with the play store. When I try searching for anything I could previously install from play store (facebook, twitter,Viber,Instagram), the search won't return any results... I have tried clearing data and cache for play store and play services, re-adding google account, nothing helped. I have even contacted google support through play store chat platform, and after trying a few steps, they advised me to contact the device manufacturer...
Did anybody else experienced the same issue, could it be fixed somehow?
Couple of possibilities, do you have data access via sim or wifi and is it working. Have you updated play store and Google services? Have you applied customizations? Have you restricted play store access to power and data. What did you do on device before you noticed the glitch?
I've been on 10 for awhile and no isues after updating.
Sent from my LYA-L29 using Tapatalk
Everything is stock and updated, no restrictions... Nothing was done to the device when this started, that is the main reason I am asking if maybe something is broken in EMUI 10 and Play store compatibility

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