Does anyone have issues with proximity sensor during calls? - Sony Xperia Z Ultra

Never noticed this on any other phone before but when I'm on a call, the screen sometimes fails to turn off and I end up activating the notification panel with my fat face and accidentally toggling different settings.
Phone bought from HK and running. 475 without any modifications. Any help greatly appreciated.
Sent from my C6802 using xda app-developers app

I have the same problem. But couldn't find any solutions yet.
Sent from my C6802 using XDA Premium 4 mobile app

i have the same problem too but mine is a little bit different. my proximity sensor is always on. once i answer a call my screen automatically turns off and i have too wait for the caller to hang up before my screen turns on back

Ok I figured out what was happening in my situation. The phone is so big I didn't know where to hold it next to my ear. After a bit of experimenting, I've now found the optimal position.
A bit silly but I'd thought I'd share my stupidity in case someone out there is like me.
Sent from my C6802 using xda app-developers app

This is normally caused by a screen protector covering the proximity sensor try to remove the protector and try again.

Related

Xperia Active Light Bleeding

I just got an Xperia Active Billabong Edition today. My problem is that the lower right screen is bleeding. It's not the screen itself. It's actually the blacklight of the capacitive "menu" button. When I set the screen timeout to 2 mins and the capacitive buttons shut off before the screen does, there's no light bleed. Anyone else with this problem?
Yea i got the same issue. I have persuaded myself not to look on the bottom right corner
I think its a manufacturer error...
dumraden said:
Yea i got the same issue. I have persuaded myself not to look on the bottom right corner
I think its a manufacturer error...
Click to expand...
Click to collapse
Thank god. I feel better now that I'm not the only one. Which active do you have?
Sent from my GT-I9100 using xda premium
i have same thing......does not bother me at all.......
Same error here.
Newly aquired Xperia Active with bleeding light in lower right corner, and it really annoys me.
That an the fact that the phone sometimes, without reason, goes into a vibrating spasm which usually do not last longer than a minute.
And sometimes the phone looses connection with the SIM-card, and I have to turn the phone off, and the on again to be able to connect to my carrier.
So it's a common problem? I think it's a manufacturing defect.
Sent from my GT-I9100 using xda premium
Anyone else experiencing this? My seller said his last unit also has this light leak.
Sent from my GT-I9100 using xda premium
I see the same thing. I just decided not to care
Me too on st15i
I also have the vibra-spasms
I didnt have them on CM7 tho. I think its Kernel related more than anything,
Same for me - don´t think about .............
BTW - it´s a famous fone and really water resitent - i tried this out yesterday.
That's just terrible quality control! It's alarming.
Strange thing is people aren't bothered by the inferior quality of their products.
Sent from my GT-I9100 using xda premium
I've been checking for light bleeding on a couple of active's but I can't see any. Do you guys have any picture of your light bleeding's? I'm interested too see it myself.
Johan-SEAnswers said:
I've been checking for light bleeding on a couple of active's but I can't see any. Do you guys have any picture of your light bleeding's? I'm interested too see it myself.
Click to expand...
Click to collapse
It's quite hard to capture it on photo but it's on the lower right. It's caused by the capacitive buttons light leaking on the LCD.
It's very visible at night specially on a black screen or just when you unlock unlock phone using the power button from sleep.
Sent from my GT-I9100 using xda premium
prinzhernan said:
It's quite hard to capture it on photo but it's on the lower right. It's caused by the capacitive buttons light leaking on the LCD.
It's very visible at night specially on a black screen or just when you unlock unlock phone using the power button from sleep.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I saw that you made a thread about this on my "home" forum as well.
http://talk.sonyericsson.com/thread/25624#
It's updated.
Hey,
have you ever tried to use the app "Screen Filter"?
The app should allow you to turn off the backlight of the softkeys!
Can anyone check if its working with the Xperia Active?
Let me know please... i dont have the phone, but maybe soon i have...
Same Here, i think what happend on my active
Please can anyone check if the "Screen Filter" app works on the xperia active?
There you can choose "disable softkey backlight". With this option the effect dont appear anymore...
please advice
Screen filter and unselect "Enable soft key backlight" works well. Soft key backlight is disabled, also when unlocking the phone.
The disadvantage being that in a dark room, you'll now have to "know" where each of the three soft buttons is (which probably isn't a problem if it's your phone and you're used to using it).
Thanks a lot! Happy to hear that...
Is there a possibility to autostart Screen Filter or have you to start the app manually after a reboot?
Thanks a lot again

Proximity Issues

I believe my proximity sensor is broken. I cannot use the screen during a call, it stays black the entire time regardless of what buttons I press. After a call ends the screen will stay black and I have to battery pull to turn the screen back on. How can I disable this sensor??
Sent from my SCH-I545 using XDA Premium 4 mobile app
Crossoverdoc said:
I believe my proximity sensor is broken. I cannot use the screen during a call, it stays black the entire time regardless of what buttons I press. After a call ends the screen will stay black and I have to battery pull to turn the screen back on. How can I disable this sensor??
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
All you have to do is get a can of compressed air and blow into the earpiece to get dust out of the sensor every time this happens. It seems to be a relatively common problem.
mateopase said:
All you have to do is get a can of compressed air and blow into the earpiece to get dust out of the sensor every time this happens. It seems to be a relatively common problem.
Click to expand...
Click to collapse
I thought mine was broken too until I did this. Sprayed air in the ear piece for about 5 seconds and now it works again.
Sent from my SCH-I545 using Tapatalk

Accelerometer issue

Had my watch for 24 hours and have a problem with the turn wrist to wake screen gesture. It works extremely intermittently i.e. maybe 10% of the time. I can make it work with a violent, exaggerated gesture but I look a compete fool doing that It's not really a major issue as it's not much effort to wake by touching, but it's supposed to work. Has anyone else experienced this or have I potentially got a dodgy accelerometer?
Sent from my LG-V500 using Tapatalk
I've found I have to turn it so that I'm starring right at it. Then give it a second or so and it will light up.
dunjamon said:
I've found I have to turn it so that I'm starring right at it. Then give it a second or so and it will light up.
Click to expand...
Click to collapse
Does it work every time for you? Definitely doesn't for me.
pretty much. you have to pause a bit once you've lifted it.
Lift and tilt to face you. Works every time for me. Granted, there is a half second delay there but it does work.
Sent from Nexus 5 or 7.
Works perfect here. No delay at all.
Sent from my LG-F400K using XDA Free mobile app
I've had similar issues. Trick is to turn your wrist in a bit towards you - maybe a bit more than just facing your face (might need to raise elbow a bit to get the watch facing in more). It's this motion which seems to trigger wake (not actually raising it from waist to in front of chest, just the actually turning motion).
J
Got it thanks. I wasn't quite turning my wrist far enough.
Sent from my LG-V500 using Tapatalk
Some how I've got near 2000 steps.... I don't think so. lol
Got mine too 8000 earlier
J
Sent from my D6503 using XDA Free mobile app

Screen issues during call connect

My power button broke on my phone and so I purchased what was described as a "pulled from working phone" circuit board with power ribbon. Now when a call connects my screen automatically turns off. Depending on which ROM I either can do nothing until the call disconnects or I can press the power button and the screen turns on.
Anybody have any ideas on how to stop the madness. It is quite frustrating.
It sounds like a proximity sensor issue. It would be up there next to the power cable ribbon. Can you check to see if it isn't being obstructed or loose?
Sent from my HTC6500LVW using XDA Free mobile app
It is more of a software issue. I was using CM12 and when a call connected the screen would turn off and would not come back on until the call disconnected and if the screen was off and a call came in the screen would not turn on and you could not make it come on. I am now using Sense Six from Santod. Screen still turns off when a call connects but the power turns it back on and with an incoming call the screen actually turns on. Thank you for posting though.
Supashawn said:
It is more of a software issue. I was using CM12 and when a call connected the screen would turn off and would not come back on until the call disconnected and if the screen was off and a call came in the screen would not turn on and you could not make it come on. I am now using Sense Six from Santod. Screen still turns off when a call connects but the power turns it back on and with an incoming call the screen actually turns on. Thank you for posting though.
Click to expand...
Click to collapse
When the sensor recognizes "near" it will have the screen shut off during a call. That is why I suggest it is the sensor. Also you having the issue after you dealing with hardware near the sensor seems it is more than likely hardware than software.
Hitting the power button on some roms will turn the screen on and override the "near/far" of the sensor. Do a search for "rezound proximity sensor calibrator" on Google Play. Check to see if you are getting near/far correctly.
Edit: https://play.google.com/store/apps/details?id=com.incredicontrol.ProxSensorCalibrator just checked and it does show near/far for my phone correctly. This app works for pretty much all HTC phones to calibrate the prox sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
When the sensor recognizes "near" it will have the screen shut off during a call. That is why I suggest it is the sensor. Also you having the issue after you dealing with hardware near the sensor seems it is more than likely hardware than software.
Hitting the power button on some roms will turn the screen on and override the "near/far" of the sensor. Do a search for "rezound proximity sensor calibrator" on Google Play. Check to see if you are getting near/far correctly.
Edit: https://play.google.com/store/apps/details?id=com.incredicontrol.ProxSensorCalibrator just checked and it does show near/far for my phone correctly. This app works for pretty much all HTC phones to calibrate the prox sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Well... I certainly stand corrected... Thank you very much. Now if I could get it right. It started out as 68 and I think like 12 and I have had to crank it down to 41 for my screen to not turn off when the call connects but then it does not cut off when putting the phone to my head. Why would this happen... Is my phone just old?
Supashawn said:
Well... I certainly stand corrected... Thank you very much. Now if I could get it right. It started out as 68 and I think like 12 and I have had to crank it down to 41 for my screen to not turn off when the call connects but then it does not cut off when putting the phone to my head. Why would this happen... Is my phone just old?
Click to expand...
Click to collapse
You would have to play with the settings. Best bet would be putting your finger over the sensor while in the app and scale it until you see near, then put finger away and see if it shows far. Be sure to check the option to "set on boot" when you get it perfect.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
You would have to play with the settings. Best bet would be putting your finger over the sensor while in the app and scale it until you see near, then put finger away and see if it shows far. Be sure to check the option to "set on boot" when you get it perfect.
Sent from my HTC6500LVW using XDA Free mobile app
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Click to collapse
I am not sure this thing is working right. It never changes what it says. It always says Near and doesn't matter which I change while I put my thumb over the sensor. That is wrong... Right???
Supashawn said:
I am not sure this thing is working right. It never changes what it says. It always says Near and doesn't matter which I change while I put my thumb over the sensor. That is wrong... Right???
Click to expand...
Click to collapse
Yes, that is right, something is going on. You could have something covering the sensor when you put the power button ribbon in. At least we have checked and see the issue is most likely hardware. It has been awhile since I took my DNA apart, and can't again as it got lost in the mail, so I cannot check to see if the ribbon goes by the sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
Yes, that is right, something is going on. You could have something covering the sensor when you put the power button ribbon in. At least we have checked and see the issue is most likely hardware. It has been awhile since I took my DNA apart, and can't again as it got lost in the mail, so I cannot check to see if the ribbon goes by the sensor.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Well I guess I will have to take it apart and try to fix it. Thank you for helping me. Smiley

Phone operating by its self

Been having this issue with my phone every time I receive a phone call and finished with the call my phone starts to operate by its self anyway to fix this thanks
Are you on the latest firmware? I read that on earlier firmwares, if the screen is even slightly wet, from your facial oil or hand oil, or water, the screen will go wonky and operate on its own due to sensitivity issue.
sw6lee said:
Are you on the latest firmware? I read that on earlier firmwares, if the screen is even slightly wet, from your facial oil or hand oil, or water, the screen will go wonky and operate on its own due to sensitivity issue.
Click to expand...
Click to collapse
yes im on latest firmware and thanks for the tip
It sometimes happens when my phone vibrates for example text or phone call and when I set a reminder don't know how else I can fix it
Sent from my C6833 using XDA Free mobile app
huzi7868 said:
It sometimes happens when my phone vibrates for example text or phone call and when I set a reminder don't know how else I can fix it
Sent from my C6833 using XDA Free mobile app
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Click to collapse
Yeah definitely sounds like moisture happens to me when I make a call.
RealityFails said:
Yeah definitely sounds like moisture happens to me when I make a call.
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Click to collapse
For me oil from finger doesn't cause this at all ,, but water does. I make sure to wipe off water if it gets on the screen.
Sent from my Xperia Z Ultra using Tapatalk
I have this problem occasionally too .. the phantom touch!
I just turn off the, then wipe the screen clean. Good o know that this happens only to my phone alone!
Just name sure phone is dry.

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