I've had 3 hardware problems develop all at the same time:
The charging port has stopped reliably working
The headset jack is beginning to fail
The dreaded "No SIM Detected"
I know that the first two are relatively easy repairs if you can solder.
The third is a bit more of an issue. Reading here and in other places it sounds like it *might* be a bad SIM card reader (or a bad connection). Others have suggested that it could be a motherboard issue (not sure if that's the correct term for a phone).
Either way, the phone needs repairs and they seem way above my current paygrade/project time. Unfortunately my Note is out of warranty.
So, my bright friends, any suggestions on who to turn to? If I contact Samsung, how much might I be looking at for the repair? I'm primary interested in solving the SIM card reader thing first as I'd still like to use this unit as a phone.
Matt Bernius said:
I've had 3 hardware problems develop all at the same time:
The charging port has stopped reliably working
The headset jack is beginning to fail
The dreaded "No SIM Detected"
I know that the first two are relatively easy repairs if you can solder.
The third is a bit more of an issue. Reading here and in other places it sounds like it *might* be a bad SIM card reader (or a bad connection). Others have suggested that it could be a motherboard issue (not sure if that's the correct term for a phone).
Either way, the phone needs repairs and they seem way above my current paygrade/project time. Unfortunately my Note is out of warranty.
So, my bright friends, any suggestions on who to turn to? If I contact Samsung, how much might I be looking at for the repair? I'm primary interested in solving the SIM card reader thing first as I'd still like to use this unit as a phone.
Click to expand...
Click to collapse
I just found this thread Matt... http://forum.xda-developers.com/showthread.php?t=2105966
Related
When i plug in my headphones, they don't work. I just plug them in and whatever sound comes out, comes from the loudspeaker. Is there some hardware issue here or configuration? Im thinking hardware issue is very unlikely as I just got the phone yesterday? Please help.
can any1 help me with this????
http://forum.xda-developers.com/showthread.php?t=545575
write to HTC so they get more fan mail, seems it's happening a lot :/ google gives more people with LEDs/headphones problem :/
I had the same issue, after much searching on google I found its a common problem and there's an app called toggle headset that will resolve this. Last time I checked it wasn't in the Marketplace, a quick search on google should lead you to it.
If you have any trouble finding it, let me know and I'll dig out the link for it when I get home.
One word of warning, its unsigned, but it works like a charm for me with no untoward side effects.
Florida.
Could you sned me the link please? I couldnt find it.
Try google and toggle headset+android. Bet you find it then.
Here's the link to the projects site, you should be able to download it from there -
http://code.google.com/p/toggleheadset/
3.5mm jack not working
When i plug in my headphones, they don't work. I just plug them in and whatever sound comes out, comes from the loudspeaker. Is there some hardware issue here or configuration? Im thinking hardware issue is very unlikely as I just got the phone yesterday? Please help.
Click to expand...
Click to collapse
I had the exact same problem and a simple reboot fixed it for me. No problems since. I wrote about it here
http://www.walkingrandomly.com/?p=1585
Cheers,
Mike
I just got a new phone today. Hope this one doesn't pack in too
Toggle Headset did it, but it's still annoying to have to toggle stuff like that....also, any similar toggles for LED's?
suisen said:
Toggle Headset did it, but it's still annoying to have to toggle stuff like that....also, any similar toggles for LED's?
Click to expand...
Click to collapse
Woah... it sure worked to use that widget... then it IS a software problem.
Let's see if I can deduce something from what I have been reading and my own experience so far:
1. The first couple of days I had the HTC Hero the device automatically switched from internal speaker to headphones when I put those in.
2. After a while the device no longer recognised when using headphones.
3. Then I started to listen in the headphones while pulling the plug in and out of the socket. I DID hear clicks which told me that there wasn't anything loose to the contacts.
4. Then I read that others had the very same problem and someone suggested that a hardware reset maybe would fix it. I wasn't prepared to go that path just yet though. Then something happened that more or less forced me to do that hardcore reset anyway. That didn't fix it.
5. Enter "Toggle Headphones". It works.
From this my first thought was that it might have been a hardware fault and a return was necessary. Then I began to read about others having the same problem. A hardware fault affecting lots of users in the first week the phone had been out in the wild? I am not saying it could not happen but it is very unlikely though. But then again a hardware reset should have fixed it right? It didn't. The date and time the phones gets from the network would have been reset too, but since the phone immediatly gets the right time and date as soon as it is powered on from a hardware reset makes it dificult to test (I know we can turn off that feature).
As it is now I think something is wrong with the time and date thingy. And it is a software problem.
Scratch the time and date stuff. I just tried to manually change the time and date back to the day I first got this device and it didn't work either.
Hi.
The mic on my phone has stopped working so no one can here me now during a phone call. I've tried a factory reset and re-installing my current rom checkrom v6. Still the problem is there.
It seems to me to be a hardware problem. My niece dropped my phone onto a dinner plate and got tomato sauce on it. Not a lot but some of it got into the speaker and micro usb port. I cleaned it immediately but looks like it's caused some damage.
Can anyone offer me a solution to this problem.
I'm thinking I'll need to replace the mic on the phone. Can anyone link me to a guide on how to do this? I'll probably replace the usb port as I've had issues with that for ages now.
Thanks
If you are not a person who is able to fix phones and such then I'd advise you to simply send the phone back to your carrier and tell them to fix it. (if you've still got your warranty)
Unlucky :/ Maybe next time don't let your niece near the phone within a 5 mile radius?
Have a good day and good luck with the phone :]
beston94 said:
If you are not a person who is able to fix phones and such then I'd advise you to simply send the phone back to your carrier and tell them to fix it. (if you've still got your warranty)
Unlucky :/ Maybe next time don't let your niece near the phone within a 5 mile radius?
Have a good day and good luck with the phone :]
Click to expand...
Click to collapse
I'm on pay as you go and I bought the phone second hand about 7 month ago so sending it back not really an option.
Just to update, when I turn on the speaker function when in call the mic works fine.
johnbhoyc said:
Can anyone offer me a solution to this problem.
I'm thinking I'll need to replace the mic on the phone. Can anyone link me to a guide on how to do this? I'll probably replace the usb port as I've had issues with that for ages now.
Thanks
Click to expand...
Click to collapse
I believe the part for the USB port will have the lower mic attached anyways. I think you're looking for part number GH59-10949A. You can find service manuals for various Samsung phones on www.samfirmware.com. But you'll need to register on that site (it's free) to download them. Passwords on the archive files are "samfirmware.com".
johnbhoyc said:
I'm on pay as you go and I bought the phone second hand about 7 month ago so sending it back not really an option.
Just to update, when I turn on the speaker function when in call the mic works fine.
Click to expand...
Click to collapse
That's because the speakerphone function uses the top mic, not the bottom mic.
ctomgee said:
I believe the part for the USB port will have the lower mic attached anyways. I think you're looking for part number GH59-10949A. You can find service manuals for various Samsung phones on www.samfirmware.com. But you'll need to register on that site (it's free) to download them. Passwords on the archive files are "samfirmware.com".
That's because the speakerphone function uses the top mic, not the bottom mic.
Click to expand...
Click to collapse
Thanks for your reply Very helpfull.
Can anyone recommend somewhere to buy the usb port. Preferably UK based for speedy delivery.
Thanks
Got part delivered and fitted it today. Everything working fine now. USB problem I've
Got part delivered and fitted it today. Everything working fine now. USB problem I've been having for a while fixed as well.
Only problem I encountered was one of the screw heads was worn away. Had to drill it out but got their in the end.
Thanks for your help folks
johnbhoyc said:
Got part delivered and fitted it today. Everything working fine now. USB problem I've been having for a while fixed as well.
Only problem I encountered was one of the screw heads was worn away. Had to drill it out but got their in the end.
Thanks for your help folks
Click to expand...
Click to collapse
Glad you got it worked out.
If you're interested, to help with protecting my USB port, I ordered some of these. They come 3 covers per order.
(I am in no way affiliated with this company...)
I decided it was prudent after reading all the horror stories on the forums about USB ports failing/overvoltage warnings/computers not detecting/chargers not registering.
Hi, I have a couple of HD2's ready for use within the business I work for.
These HD2's were purchased as replacements for older HD2's that had been used and were getting tempramental and old.
I have recieved the new HD2's and heres my problem:
The touch screen seems to decide when, and IF it works. The first time I EVER got it out of the box, unwrapped it etc the touch didn't work.
After a couple of restarts the touch works, then after a bit it will then decide not to work.
This happens constantly, it will work, then wont work, then work, then wont work.
When it works it is fine, just like the HD2 should be, it just seems to be like a moody teenager who decides when and if it want's to work.
Any one know what could cause this? Why it is happening and why it works and then doesn't?
Thanks !
the touch has always been a weak point of this phone, and your issue doesn't sound all that uncommon.
if they still have older version, rom then you should certainly update that.
if there's any warranty you should definitely go that route immediately,, because you almost certainly aren't gonna fix it.
Hi mate
Yes I have updated the ROM's which went from 1.4 (ish) to the current ROM listed on the HTC website. That seemed to fix it, but then I realised the phone was in a good mood, and 10 minutes later it started its hissy fit again.
And about warranty I don't know as I didn't buy them, we may have to attempt to send them back but thats gonna take weeks, as it took weeks for them to arrive. And we need them out and about tbh.
Do you have any idea what the cause is?
Hardware/Software?
Thanks !
sorry no clue why, and I'd say it's most likely hardware,,, a failing digitizer by the sound.
Sounds like the common digitizer issue, just had same with my personal TMOUS HD2.
Our local supplier said he had units 100% new but old that had failed in the box, reckons digi ribbon bonding to digi is bad on both solder & socket types.
From 20+ HD2 handsets we have running in our company I would conclude similar myself.
My personal handset has had extremely light & sympathetic use & hardly minimal use of end key but it still failed.
Hardware durability of digi/micro USB port & mainboard thermal control/BGA solder quality is very poor to be polite ...
Hi, i am not sure this is the right place but i thought it might fit here.
I own the Single SIM version of the Nokia 7 Plus, the phone works perfectly fine but unfortunately it seems that my SIM Card Tray Holder is a bit bent/dented. It functioned fine but from a cosmetic standpoint is a bit flawed.
I got in touch with Nokia about an replacement part but their suggested course of action is sending the whole Phone in for repair, which i think is overkill and without a secondary phone it is not really an option.
I did however find out the Manufacturer Part Number: MEB2N02015A possibly also Metal_Single_SIM_Tray_Copper_B2N
So far i had no luck finding the part itself in any online shops/stores but admittedly my knowledge of such places and where to look is rather limited.
If anyone here has suggestions or ideas where i could get the part i would greatly appreciate it.
Kind Regards and Thank You!
Hi there, i have no idea what is going on with the cellphone, since i used it for the first time i tried to charge the battery without any success, i reboot it while the usb-c was connected and it did charged, so now every time i want to charge it i have to connect it and reboot it. Also if i disconnect it after rebooting and connect it again it wont charge until i reboot it again, seems like it doesn't recognized the usb unless i reboot it. Could someone help me? Thanks
Have:
- Android 9 PKQ1.180729.001
- MIUI Global 10.2 Estable 10.2.2.0 (PEJMIXM)
- Model M1805E10A
drchau said:
Hi there, i have no idea what is going on with the cellphone, since i used it for the first time i tried to charge the battery without any success, i reboot it while the usb-c was connected and it did charged, so now every time i want to charge it i have to connect it and reboot it. Also if i disconnect it after rebooting and connect it again it wont charge until i reboot it again, seems like it doesn't recognized the usb unless i reboot it. Could someone help me? Thanks
Have:
- Android 9 PKQ1.180729.001
- MIUI Global 10.2 Estable 10.2.2.0 (PEJMIXM)
- Model M1805E10A
Click to expand...
Click to collapse
Install a custom Rom or MIUI10 latest beta build. If problem persists then problem is hardware related.
Been facing the same issue, @drchau did you find a fix for it ?
It is a hardware problem.. seems like it is somewhat common. I had the same issue last week. Tried several stock and custom os. Then realised it should be a hardware issue. Mine had same behaviour ( reboot to charge ) and then problem with otg not detecting. And usb c cable is recognised in only one way.
So booked a slot for service . Went to service today. Found three customers with same issues , and then the service center replaced my usb sub board and others too. Took one hour total. And everything is fine now.
Total cost is INR 700 for board + INR 350 for service + 19% GST. = 1250 INR.
They won't replace the port. It's a whole sub board . They replace it. You will get it for free if under warranty.
I have this problem with my Mi Max 3. I have to reboot OR for some reason it will charge via an OTG dock without rebooting (odd ... If I plug the same usb c cable in directly it doesn't recognize it.
A couple of times when I unrooted and reverted to stock unrooted, the charging issue went away.
I realize that many here are convinced this is a hardware issue but I also routinely disable/delete a lot of crapware and system apps via ADB .... Can't help thinking there might be a coded dependency issue.
I am in the USA so getting it serviced isn't an option ... I have 3 Xiaomi phones and would love to add a Poco F3 when I can afford to, but these charging issues are being reported with great frequency and I am hopeless at soldering.
If anyone knows of a repair shop in the USA they trust with their Xiaomi products I'd be grateful to know the name.
Thanks!
showlyshah said:
It is a hardware problem.. seems like it is somewhat common. I had the same issue last week. Tried several stock and custom os. Then realised it should be a hardware issue. Mine had same behaviour ( reboot to charge ) and then problem with otg not detecting. And usb c cable is recognised in only one way.
So booked a slot for service . Went to service today. Found three customers with same issues , and then the service center replaced my usb sub board and others too. Took one hour total. And everything is fine now.
Total cost is INR 700 for board + INR 350 for service + 19% GST. = 1250 INR.
They won't replace the port. It's a whole sub board . They replace it. You will get it for free if under warranty.
Click to expand...
Click to collapse
There's probably a couple mosfets and what not on that PCB. Maybe bad design or a manufacturing defect caused a solder crack or trace failure. Maybe a component.
These boards are usually inexpensive.
A relatively easy fix if so.
brasscupcakes said:
I have this problem with my Mi Max 3. I have to reboot OR for some reason it will charge via an OTG dock without rebooting (odd ... If I plug the same usb c cable in directly it doesn't recognize it.
A couple of times when I unrooted and reverted to stock unrooted, the charging issue went away.
I realize that many here are convinced this is a hardware issue but I also routinely disable/delete a lot of crapware and system apps via ADB .... Can't help thinking there might be a coded dependency issue.
I am in the USA so getting it serviced isn't an option ... I have 3 Xiaomi phones and would love to add a Poco F3 when I can afford to, but these charging issues are being reported with great frequency and I am hopeless at soldering.
If anyone knows of a repair shop in the USA they trust with their Xiaomi products I'd be grateful to know the name.
Thanks!
Click to expand...
Click to collapse
It could be (most likely is) a dependency especially if it happened right after the edits.
I prefer to package block rather than edit them out. Mistakes are easily corrected... most times.
Don't attempt soldering anything in these devices unless you know how to, not the place to learn.
Many though aren't soldered in, they're connected with ribbon cables more commonly. See a device tear down to find out.
A good phone repair shop should be able to handle it.
blackhawk said:
It could be (most likely is) a dependency especially if it happened right after the edits.
I prefer to package block rather than edit them out. Mistakes are easily corrected... most times.
Don't attempt soldering anything in these devices unless you know how to, not the place to learn.
Many though aren't soldered in, they're connected with ribbon cables more commonly. See a device tear down to find out.
A good phone repair shop should be able to handle it.
Click to expand...
Click to collapse
Thanks for your reply.
I'm pretty sure from video teardowns that the parts involved in the MM3 require soldering (there's some kind of board involved with replacing the port)
I still love the Mi Max 3 but it isn't worth a spendy repair because the carriers here are shutting down 3G and HSPA+ soon which only leaves me with FDD LTE 4 (not great where I live).
Repair shops aren't as expert in the states sadly ... most people here buy their devices from carriers.
I needed a camera replaced on my old Max but they didn't want to order parts so I ordered it and did the replacement myself (but only because I didn't have to solder).
If Asurion insurance from Amazon covers global phones I'll get my next Xiaomi insured. Too bad Xiaomi won't just let us ship at our own expense to their service centers in China or Europe.
brasscupcakes said:
Thanks for your reply.
I'm pretty sure from video teardowns that the parts involved in the MM3 require soldering (there's some kind of board involved with replacing the port)
I still love the Mi Max 3 but it isn't worth a spendy repair because the carriers here are shutting down 3G and HSPA+ soon which only leaves me with FDD LTE 4 (not great where I live).
Repair shops aren't as expert in the states sadly ... most people here buy their devices from carriers.
I needed a camera replaced on my old Max but they didn't want to order parts so I ordered it and did the replacement myself (but only because I didn't have to solder).
If Asurion insurance from Amazon covers global phones I'll get my next Xiaomi insured. Too bad Xiaomi won't just let us ship at our own expense to their service centers in China or Europe.
Click to expand...
Click to collapse
Many times you replace the whole port PCB. If it's soldered on it could be a pain even with the right tools/experience.
You could try a factory reset to undo the disabled apks to see if that was it.
Thanks, I've tried factory reset and it helps for a little while. For now its still usable ... Rebooting to charge isn't a big deal. I do find it odd though that I can still charge via OTG dock without rebooting.
The bigger issue is what to buy to replace it. I don't trust Miui not to be buggy anymore and I have grown to hate constantly having to disable optimizations that inhibit sms, email and even calls (if I try to use TMO towers... AT&T MVNOs seem unaffected ).
I wouldn't mind doing all those steps once but my permissions don't stick for very long.
The TCL 20 might be worth a look...or maybe Realme if I see one with a bigger screen... I'm wedded to large screen models, mid price at best, with NA LTE band support ...
TCL also has a couple of LTE tablets with decent specs coming out ... but LTE tablets for USA export almost always ship with the dialers disabled so you can't make calls.
I'm trying to out till the end of June. By that time, hopefully the Poco F3 bugs will be resolved. Retailers aren't even shipping it here yet.
brasscupcakes said:
Thanks, I've tried factory reset and it helps for a little while. For now its still usable ... Rebooting to charge isn't a big deal. I do find it odd though that I can still charge via OTG dock without rebooting.
The bigger issue is what to buy to replace it. I don't trust Miui not to be buggy anymore and I have grown to hate constantly having to disable optimizations that inhibit sms, email and even calls (if I try to use TMO towers... AT&T MVNOs seem unaffected ).
I wouldn't mind doing all those steps once but my permissions don't stick for very long.
The TCL 20 might be worth a look...or maybe Realme if I see one with a bigger screen... I'm wedded to large screen models, mid price at best, with NA LTE band support ...
TCL also has a couple of LTE tablets with decent specs coming out ... but LTE tablets for USA export almost always ship with the dialers disabled so you can't make calls.
I'm trying to out till the end of June. By that time, hopefully the Poco F3 bugs will be resolved. Retailers aren't even shipping it here yet.
Click to expand...
Click to collapse
After the factory reset you need to find the akp that triggers this. Reviewing the most recent running and/or cache processes can narrow down the list.
Use Package Blocker PD MDM to clear the data in suspect apks. Unlike clearing the data in settings PD MDM leaves no nulls behind. Those silly nulls can mean big trouble.
Since it keeps returning the offending apk may be amenable to being package blocked depending on its function/dependencies.
This is how you find it.
Android Setup is a prime suspect. I cured a similar C-port error message like this by deleting the null marks in its data which showed as zero.
Happy hunting