[Q] galaxy pics comes out blury and snowy - Galaxy S II Q&A, Help & Troubleshooting

hi there!
im new here, and REALLY apperciate your help
my galaxy camera takes really bad quallity pics... i compared it to another galaxy 2 device and here are the results:
i've attached the images to this post, although the site zipped them but still the diffrence is very disnictive.
my device is updated to the latest android version and the lens isnt cover with dirt or anything,
also it wasnt allways like that- but im not sure when the problem started.
the problem is much much worse when i cativate the flash. its like the phone forgot how to calculate and spread the light...
thanks for your help!!

Are you sure there isn't any dust inside the camera cover glass? Cause I had a similar problem and it was due to the dust entering from head phone Jack to my camera space.

santhosh502 said:
Are you sure there isn't any dust inside the camera cover glass? Cause I had a similar problem and it was due to the dust entering from head phone Jack to my camera space.
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hi! i only checked the outside of the lens...how can i check the inside cover? do i have to take apart the phone?
thanks

No no. Just look through the outer cover. Do you see the lens to be clean or does some dust blur your lens of the camera.

santhosh502 said:
No no. Just look through the outer cover. Do you see the lens to be clean or does some dust blur your lens of the camera.
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its hard to tell...it looks like there is a liitle bit of dust, but its on the inside of the lens.
is that the only explantion that possiblle?

izhakba said:
its hard to tell...it looks like there is a liitle bit of dust, but its on the inside of the lens.
is that the only explantion that possiblle?
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Click to collapse
I have attached a photo of my lens. It's not so clear but u should see 2 rings somewhat clearly. Tell me if yours is clear as this pic.

santhosh502 said:
I have attached a photo of my lens. It's not so clear but u should see 2 rings somewhat clearly. Tell me if yours is clear as this pic.
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Click to collapse
well, agian its hard to tell but it does looks like mine is less clean.
what should i do?

You gotta open it and clean it yourself or go to a service centre. I prefer service centre though. Cause this isn't a software problem. That's how it was for me. I guess it's the same for you.

Related

[Q] Camera stains

Hello, I have the Z2 for two months and I noticed that maybe 40-50% of the surface of the camera has stains on it.
I've seen on the forum that some of you experience scratches on the camera, which means the oleophobic coating is wearing out, but this doesn't seem to be the case. Does the camera have a factory protective foil on it? I can't really tell. I'll come back with a photo.
catalin.v said:
Hello, I have the Z2 for two months and I noticed that maybe 40-50% of the surface of the camera has stains on it.
I've seen on the forum that some of you experience scratches on the camera, which means the oleophobic coating is wearing out, but this doesn't seem to be the case. Does the camera have a factory protective foil on it? I can't really tell. I'll come back with a photo.
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Click to collapse
Did u put your phone into water? maybe the water stains are there because the cameralens glass has a little leak?
I hope you post a pic soon so we can actually see whats the problem
I did put it in a swimming pool a few times, I'll post a photo as soon as I find another device to take a macro with it.
Erm. I think this normal. Mine also hv that stain problem before. The reason is maybe that water was abit cold.. Dont worry that stain will be removed by itself, if not try put your device with the rice.
Hard to focus macros with an Iphone 6, but those should do the job
catalin.v said:
Hard to focus macros with an Iphone 6, but those should do the job
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This is the antireflection coating.Almost every phone has it and also almost every new phone suffer from that issue.Wipe it out with some gel/toothpaste/water.
I've heard of it, but I didn't think it happens to new phones as well. Will the quality of the photos decrease?
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
DyNamix_ said:
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
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Click to collapse
I put it in a swimming pool in the winter, maybe that didn't help, and the chlorine in the water as well. I still have a warranty for 20-21 months, so I'm thinking of sending it in to see if it's covered, doesn't seem like something that should happen so fast to me. Does anybody know what's Sony's policy? Do they replace the whole phone? I'm worried of the phone not being waterproof if they open it to replace some parts.
DyNamix_ said:
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
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Click to collapse
I removed it after my photo become blurry due to scratches on the coating. I believe its better to remove it if there are scratches on it, and photo become blurry. The image quality should be the same on normal use, but a bit worse under bright light
fsrkewd said:
I removed it after my photo become blurry due to scratches on the coating. I believe its better to remove it if there are scratches on it, and photo become blurry. The image quality should be the same on normal use, but a bit worse under bright light
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Click to collapse
how did u remove it?
DyNamix_ said:
how did u remove it?
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Click to collapse
Toothpaste and a cotton swab

Front camera not centered

Is it fine that the front camera on the s6 edge is not center? Mine is towards the top right corner. Doesn't effect quality. Is yours centered?
It's not exactly centered but it doesn't effect picture. Should I be worried
Mine is also off center. I haven't noticed an issue with pictures.
SLACKER67 said:
Mine is also off center. I haven't noticed an issue with pictures.
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You're talking about the front facing camera not the back correct?
BrandonPrice31 said:
Is it fine that the front camera on the s6 edge is not center? Mine is towards the top right corner. Doesn't effect quality. Is yours centered?
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Click to collapse
My current device is relatively centered. If I stare at it long enough it appears to be off center, but if I put it down and pick it up, it looks fine at a glance.
My original device's was clearly off-center, and it actually almost had part of the lens under the "skin" near the front snapper. I actually noticed the off-center camera before I noticed the flaws in the screen. If it had been further off, it would have definitely warranted a return.
So long as no part of the lens is covered, you're golden. These things go through their final paces by-hand and people don't necessarily have the coordination to perfectly position things like machines do. Whoever placed the Samsung-logoed layer on your device just didn't quite align it perfectly. It should be fine.
Do you have the white version?
My rear camera isn't centered. I have the 64gb Black Edge on Verizon.
I'm OCD and it bothers the hell out of me, but I didn't notice until after my 14 day return period and would have to warranty it out if I wanted a new one... Haven't noticed anything wrong with pictures or video, so I'm fine with it for now I suppose. To be honest, the only thing I'm worried about is the Optical Image Stabilizer and it going beyond the black area covering up the lens if it moves a lot.
DrkGhst87 said:
My rear camera isn't centered. I have the 64gb Black Edge on Verizon.
I'm OCD and it bothers the hell out of me, but I didn't notice until after my 14 day return period and would have to warranty it out if I wanted a new one... Haven't noticed anything wrong with pictures or video, so I'm fine with it for now I suppose. To be honest, the only thing I'm worried about is the Optical Image Stabilizer and it going beyond the black area covering up the lens if it moves a lot.
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Did you remove the film from the rear snapper? It might not actually be off-center at all if you're comparing it to the positioning of the protector around the lens.
Poetique said:
Did you remove the film from the rear snapper? It might not actually be off-center at all if you're comparing it to the positioning of the protector around the lens.
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Yup, removed both protectors over the cam and flash. It's off centered in respect to the black ring around the lens.
DrkGhst87 said:
Yup, removed both protectors over the cam and flash. It's off centered in respect to the black ring around the lens.
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Click to collapse
Aww man. That's unfortunate. Well generally speaking it should be fine so long as the actual opening for the lens isn't covered in any way. It's not going to move anymore unless it wasn't sealed in properly, so it should be fine other than being one of those "annoying because you know it's there" things.
DrkGhst87 said:
My rear camera isn't centered. I have the 64gb Black Edge on Verizon.
I'm OCD and it bothers the hell out of me, but I didn't notice until after my 14 day return period and would have to warranty it out if I wanted a new one... Haven't noticed anything wrong with pictures or video, so I'm fine with it for now I suppose. To be honest, the only thing I'm worried about is the Optical Image Stabilizer and it going beyond the black area covering up the lens if it moves a lot.
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Click to collapse
As long as output OK, I don't think center or not is not an issue.

Camera flash bleed

I've had my phone for about 6 months now, and never taken a photo with the flash in a very dark room - until now that is. See attached - it's a photo taken in my house's attic. Do others have this problem? Or is it just me? If my phone is defective, unfortunately I bought the one from Amazon with no warranty: http://www.amazon.com/Sony-Compact-...TF8&qid=1461862592&sr=1-4&keywords=z5+compact
Luckily, I have almost no need for taking flash pictures in dark rooms, but it's irritating none the less.
camaro322hp said:
I've had my phone for about 6 months now, and never taken a photo with the flash in a very dark room - until now that is. See attached - it's a photo taken in my house's attic. Do others have this problem? Or is it just me? If my phone is defective, unfortunately I bought the one from Amazon with no warranty: http://www.amazon.com/Sony-Compact-...TF8&qid=1461862592&sr=1-4&keywords=z5+compact
Luckily, I have almost no need for taking flash pictures in dark rooms, but it's irritating none the less.
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Click to collapse
It's common and not only to the z5c, it has been like that in a few of the z phones. Any case you throw on will amplify the problem as well. The camera sucks in almost every situation, but in low light you see obviously it's useless, it's a shame. You could try a new battery back, they're only a couple bucks.
civicsr2cool said:
It's common and not only to the z5c, it has been like that in a few of the z phones. Any case you throw on will amplify the problem as well. The camera sucks in almost every situation, but in low light you see obviously it's useless, it's a shame. You could try a new battery back, they're only a couple bucks.
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Click to collapse
Yeah I have a z1c and I remember this being a huge topic of discussion right after it was released. The z1c was never this bad though. This photo was taken without case.
what colour is your z5c?
Hi, i have exactly the same problem, dark room with flash just blows green shadows on the picture...i rarely take photos with flash, but just want to understand if this is common for all z5c phones, or just to few defect batches only. Otherwise i will ask the seller to do exchange.
Thanks
I have same issue after replacing a broken backdoor.
The cheap backdoor bought on ebay was missing a gasket around the camera lens.
So the light from the led was "running" on the inside on the backdoor.
I have fitted a thin adhesive tape around the led so the light only gets out trough the led opening.
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
irfannmaruf said:
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
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Click to collapse
also you should attach thick duct tape beside the flash glass (between flash and camera)
That only happened to me after I replaced the rear cover. It's missing an additional layer
YamiYukiSenpai said:
That only happened to me after I replaced the rear cover. It's missing an additional layer
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Click to collapse
The missing one is the camera gasket that prevent dust and light bleed from the camera flash
irfannmaruf said:
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
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Click to collapse
Oh man, this solves completely this issue. Many thanks

Dust (or not) on lens

Hi, guys. Here is the problem, first it was barely seen single spot (I thought it was dust), but soon it became more vivid and another one appeared on the same line. They don't move, is it dust or what the hell is that?
View attachment 3742751
Bobeobi said:
Hi, guys. Here is the problem, first it was barely seen single spot (I thought it was dust), but soon it became more vivid and another one appeared on the same line. They don't move, is it dust or what the hell is that?
View attachment 3742751
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Click to collapse
yes is dust , or tiny scratch , because sony chose to make a high quality device with a low quality plastic camera lens
check my mod about this http://forum.xda-developers.com/xperia-z2/general/case-mod-unlock-potential-20-7-camera-t3354662

Anyone else with very bad lens flare?

https://www.dropbox.com/sc/w3aflekki0thqhj/AABqSYnVucDo-QVQeqYJeb2Ba
Anyone have this wonderful issue? I used my note 8 in the exact manner and no issues. No case on the s9+ or anything that could cause this besides a possible hardware issue or I received a lemon. Please check out your camera's and let me know plz. I hope it's just my phone
Yes! Under certain angels it's unbearable. Even had to check if I left some of the film on there, nope..
lightninbug said:
Yes! Under certain angels it's unbearable. Even had to check if I left some of the film on there, nope..
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Thanks for the response. I went back outside to take more pics and I noticed the camera module was very reflective. It was like i was reflecting light with a little mirror. I grabbed my note 8 to see how that module's reflected light. At first i barely saw the reflection. Then i had to really put the phone at a major angle to get a brighter reflection. I think the camera module's aren't positioned correctly or designed correctly to avoid recieving the sun's rays in an improper way which then produces these crazy sun rays in the pics. My pics were taken mid day so the sun was kinda just past it's peak height. I took more pics later on with the sun lower and couldn't recreate the crazy flare. This is a deal breaker for me. Do you plan on keeping yours? I called Samsung and they weren't any help. They told me to return the phone and order another if I wanted.. this sucks
Damn. That's some crazy lens flare. I'm heading to Hawaii next week, and I'll be taking my S9+ (if it shows up on time). I hope the lens flare isn't going to ruin all my pics.
My Note 8 does it at certain angles, I just use my hand as a lens hood on the side that the sun is coming from.
GibMcFragger said:
Damn. That's some crazy lens flare. I'm heading to Hawaii next week, and I'll be taking my S9+ (if it shows up on time). I hope the lens flare isn't going to ruin all my pics.
My Note 8 does it at certain angles, I just use my hand as a lens hood on the side that the sun is coming from.
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Yeah, it's bad. Just communicated with Samsung Support on Twitter and they blamed the dual aperture. Suggested I try different angles and tap to focus. Smh. Guess enough people will have to complain before they realize there's an issue.
droidrev71 said:
Yeah, it's bad. Just communicate with Samsung Support on Twitter and they blamed the dual aperture. Suggested I try different angles and tap to focus. Smh. Guess enough people will have to complain before they realize there's an issue.
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lol Well, if it is the dual aperture, it's a design/manufacturer flaw.
They basically just fed you the "You're holding it wrong" Apple reply, lol.
Thought it was a rainbow. How did you get it to show? As none of my pics have that but it hasn't been sunny here
Yeah the 1st photo I took outside had lens flare. I'll deal. I got the phone for the stereo speakers and speed. Not the camera.
While it may not eliminate all of it, you do have something on the outer glass covering the lens. It needs to be cleaned with a lens pen. That's what's causing those little o shaped artifacts. Because of the tiny aperture and very wide (F 1.5), these objective element must be kept optically clean as if it were a laser optic! That's exceedingly difficult since its exposed. My suggestion is to purchase a lens pen and keep it with you if the best quality pictures are important. One can really see this at night when capturing dark scenes with bright pinpoint sources such as headlamps and streetlights, etc.
My biggest issue with camera phones (they all have it!) is the internal reflections producing ghost images. It's really apparent at events (i.e. concerts) with multiple bright points of light. Bathes the image in little blue-green dots everywhere.
skivnit said:
Thought it was a rainbow. How did you get it to show? As none of my pics have that but it hasn't been sunny here
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It was all from the sun. I had issues with my pics no matter which way I stood.
sireniankyle said:
Yeah the 1st photo I took outside had lens flare. I'll deal. I got the phone for the stereo speakers and speed. Not the camera.
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Click to collapse
Was the flare similar to mine?
cpufrost said:
While it may not eliminate all of it, you do have something on the outer glass covering the lens. It needs to be cleaned with a lens pen. That's what's causing those little o shaped artifacts. Because of the tiny aperture and very wide (F 1.5), these objective element must be kept optically clean as if it were a laser optic! That's exceedingly difficult since its exposed. My suggestion is to purchase a lens pen and keep it with you if the best quality pictures are important. One can really see this at night when capturing dark scenes with bright pinpoint sources such as headlamps and streetlights, etc.
My biggest issue with camera phones (they all have it!) is the internal reflections producing ghost images. It's really apparent at events (i.e. concerts) with multiple bright points of light. Bathes the image in little blue-green dots everywhere.
Click to expand...
Click to collapse
The pic with the circled artifacts was the first pic I took. The lens was clean toothe best of my knowledge. The following pics didn't have and of those artifacts pop up. Nevertheless, I'm concerned that there is a design flaw. I've owned many phones and have never had such an issue with taking pics with the sun. I was tweeting Samsung support and said the light penetrating into the lens was the reason for the terrible pics. Idk.. the phone is very new so we'll see how many do or don't come forward with this issue. All I know is the afternoon sun was just at the right height to cause the angle that the camera didn't agree with.
It's possible as with wider apertures and very bright out of frame light sources striking the periphery of the aperture you will see this. This can't be avoided even with pro gear hence the use of bulky hoods.
The idea of a two step iris, even in its rudimentary form, is a new frontier for mobile devices and this could be a glaring limitation if not annoying. Just as when driving one uses a visor or their hand, you may have to improvise and provide some shading to limit these artifacts.
Used hand as a shield
Well, took some more pics and the results are terrible. I even had it in video. I used my hand as a shield and away went the lens flare. I even rotated the phone to were the modules were on the opposite side as I normally use the phone during picture and video taking. I think that made it worse. I'm just disgusted.
Another example of me shielding the sun.
Sorry but they were flipped during the upload process.
Delete
droidrev71 said:
Was the flare similar to mine?
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Click to collapse
I'll just share
Nothing yet for me, keeping my fingers crossed.
sireniankyle said:
I'll just share
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Click to collapse
Thank you for sharing. The speakers and speed are great! I messed with the phone before it was released and thought the speakers were ok. When trying them when I recieved the phone i was very impressed. I take a ton of pics so I don't think I can tolerate this camera issue.
Natureboy72 said:
Nothing yet for me, keeping my fingers crossed.
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Click to collapse
Fingers crossed!

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