Hello, I have the Z2 for two months and I noticed that maybe 40-50% of the surface of the camera has stains on it.
I've seen on the forum that some of you experience scratches on the camera, which means the oleophobic coating is wearing out, but this doesn't seem to be the case. Does the camera have a factory protective foil on it? I can't really tell. I'll come back with a photo.
catalin.v said:
Hello, I have the Z2 for two months and I noticed that maybe 40-50% of the surface of the camera has stains on it.
I've seen on the forum that some of you experience scratches on the camera, which means the oleophobic coating is wearing out, but this doesn't seem to be the case. Does the camera have a factory protective foil on it? I can't really tell. I'll come back with a photo.
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Did u put your phone into water? maybe the water stains are there because the cameralens glass has a little leak?
I hope you post a pic soon so we can actually see whats the problem
I did put it in a swimming pool a few times, I'll post a photo as soon as I find another device to take a macro with it.
Erm. I think this normal. Mine also hv that stain problem before. The reason is maybe that water was abit cold.. Dont worry that stain will be removed by itself, if not try put your device with the rice.
Hard to focus macros with an Iphone 6, but those should do the job
catalin.v said:
Hard to focus macros with an Iphone 6, but those should do the job
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This is the antireflection coating.Almost every phone has it and also almost every new phone suffer from that issue.Wipe it out with some gel/toothpaste/water.
I've heard of it, but I didn't think it happens to new phones as well. Will the quality of the photos decrease?
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
DyNamix_ said:
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
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I put it in a swimming pool in the winter, maybe that didn't help, and the chlorine in the water as well. I still have a warranty for 20-21 months, so I'm thinking of sending it in to see if it's covered, doesn't seem like something that should happen so fast to me. Does anybody know what's Sony's policy? Do they replace the whole phone? I'm worried of the phone not being waterproof if they open it to replace some parts.
DyNamix_ said:
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
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I removed it after my photo become blurry due to scratches on the coating. I believe its better to remove it if there are scratches on it, and photo become blurry. The image quality should be the same on normal use, but a bit worse under bright light
fsrkewd said:
I removed it after my photo become blurry due to scratches on the coating. I believe its better to remove it if there are scratches on it, and photo become blurry. The image quality should be the same on normal use, but a bit worse under bright light
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how did u remove it?
DyNamix_ said:
how did u remove it?
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Toothpaste and a cotton swab
Related
hi there!
im new here, and REALLY apperciate your help
my galaxy camera takes really bad quallity pics... i compared it to another galaxy 2 device and here are the results:
i've attached the images to this post, although the site zipped them but still the diffrence is very disnictive.
my device is updated to the latest android version and the lens isnt cover with dirt or anything,
also it wasnt allways like that- but im not sure when the problem started.
the problem is much much worse when i cativate the flash. its like the phone forgot how to calculate and spread the light...
thanks for your help!!
Are you sure there isn't any dust inside the camera cover glass? Cause I had a similar problem and it was due to the dust entering from head phone Jack to my camera space.
santhosh502 said:
Are you sure there isn't any dust inside the camera cover glass? Cause I had a similar problem and it was due to the dust entering from head phone Jack to my camera space.
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hi! i only checked the outside of the lens...how can i check the inside cover? do i have to take apart the phone?
thanks
No no. Just look through the outer cover. Do you see the lens to be clean or does some dust blur your lens of the camera.
santhosh502 said:
No no. Just look through the outer cover. Do you see the lens to be clean or does some dust blur your lens of the camera.
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its hard to tell...it looks like there is a liitle bit of dust, but its on the inside of the lens.
is that the only explantion that possiblle?
izhakba said:
its hard to tell...it looks like there is a liitle bit of dust, but its on the inside of the lens.
is that the only explantion that possiblle?
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I have attached a photo of my lens. It's not so clear but u should see 2 rings somewhat clearly. Tell me if yours is clear as this pic.
santhosh502 said:
I have attached a photo of my lens. It's not so clear but u should see 2 rings somewhat clearly. Tell me if yours is clear as this pic.
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well, agian its hard to tell but it does looks like mine is less clean.
what should i do?
You gotta open it and clean it yourself or go to a service centre. I prefer service centre though. Cause this isn't a software problem. That's how it was for me. I guess it's the same for you.
I've had my phone for about 6 months now, and never taken a photo with the flash in a very dark room - until now that is. See attached - it's a photo taken in my house's attic. Do others have this problem? Or is it just me? If my phone is defective, unfortunately I bought the one from Amazon with no warranty: http://www.amazon.com/Sony-Compact-...TF8&qid=1461862592&sr=1-4&keywords=z5+compact
Luckily, I have almost no need for taking flash pictures in dark rooms, but it's irritating none the less.
camaro322hp said:
I've had my phone for about 6 months now, and never taken a photo with the flash in a very dark room - until now that is. See attached - it's a photo taken in my house's attic. Do others have this problem? Or is it just me? If my phone is defective, unfortunately I bought the one from Amazon with no warranty: http://www.amazon.com/Sony-Compact-...TF8&qid=1461862592&sr=1-4&keywords=z5+compact
Luckily, I have almost no need for taking flash pictures in dark rooms, but it's irritating none the less.
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It's common and not only to the z5c, it has been like that in a few of the z phones. Any case you throw on will amplify the problem as well. The camera sucks in almost every situation, but in low light you see obviously it's useless, it's a shame. You could try a new battery back, they're only a couple bucks.
civicsr2cool said:
It's common and not only to the z5c, it has been like that in a few of the z phones. Any case you throw on will amplify the problem as well. The camera sucks in almost every situation, but in low light you see obviously it's useless, it's a shame. You could try a new battery back, they're only a couple bucks.
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Yeah I have a z1c and I remember this being a huge topic of discussion right after it was released. The z1c was never this bad though. This photo was taken without case.
what colour is your z5c?
Hi, i have exactly the same problem, dark room with flash just blows green shadows on the picture...i rarely take photos with flash, but just want to understand if this is common for all z5c phones, or just to few defect batches only. Otherwise i will ask the seller to do exchange.
Thanks
I have same issue after replacing a broken backdoor.
The cheap backdoor bought on ebay was missing a gasket around the camera lens.
So the light from the led was "running" on the inside on the backdoor.
I have fitted a thin adhesive tape around the led so the light only gets out trough the led opening.
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
irfannmaruf said:
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
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also you should attach thick duct tape beside the flash glass (between flash and camera)
That only happened to me after I replaced the rear cover. It's missing an additional layer
YamiYukiSenpai said:
That only happened to me after I replaced the rear cover. It's missing an additional layer
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The missing one is the camera gasket that prevent dust and light bleed from the camera flash
irfannmaruf said:
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
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Oh man, this solves completely this issue. Many thanks
I got some dust particles on the inside of the lens which really annoys me. Due to this the camera does not focus correctly.
I really want to keep the phone waterproof so i am afraid to take it apart to clean it. Anyone experience similar issues or even swapped the backcover? Any recommendations for a backcover that ensures waterproof ability after swapping it?
thanks!
quickstyler said:
I got some dust particles on the inside of the lens which really annoys me. Due to this the camera does not focus correctly.
I really want to keep the phone waterproof so i am afraid to take it apart to clean it. Anyone experience similar issues or even swapped the backcover? Any recommendations for a backcover that ensures waterproof ability after swapping it?
thanks!
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If you're getting dust under the lens you're obviously not water tight. I have ordered a replacement back and it cracked just picking it up. I don't know how fragile the original is but I'd be very careful while removing it. New seals can be bought for a few bucks.
not sure where this came from - the body is 100% waterproof...maybe "dust" particle is not the correct explanation
maybe is scratch dots from keys in you pocket?
it abit look like dust...
i mixed my pockets by mistake and left few dots maybe u did it lots of times.. ( i know the lens is plastic and not scratch resistance ) so i try to avoid keys in the same pocket
Superrman said:
maybe is scratch dots from keys in you pocket?
it abit look like dust...
i mixed my pockets by mistake and left few dots maybe u did it lots of times.. ( i know the lens is plastic and not scratch resistance ) so i try to avoid keys in the same pocket
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the scratches on the outside of the lens are no problem since the sony coated this and also polishing is working quite well. also i checked this several times with a magnifier.
i have uploaded a picture of the particle that causes the faulty autofocus. at the picture on the right you can see that this is on the inside of the lens.
since the phone is waterproof this is quite clearly a production fault but since i need the phone for my everyday work and life issuing a rma at sony is no option for me.
i was just wondering is someone else experienced anything similar or swapped the backcover and tested waterproof
You can test your waterproofness of your phone to do the pressure test in the service menu.
Go to dialer and dial *#*#service#*#*, go to service test and then pressure sensor. The value indicated on the screen should increase by pressing on your screen when the phone is still waterproof.
Sent from my E5823 using XDA-Developers mobile app
Alcedii said:
You can test your waterproofness of your phone to do the pressure test in the service menu.
Go to dialer and dial *#*#service#*#*, go to service test and then pressure sensor. The value indicated on the screen should increase by pressing on your screen when the phone is still waterproof.
Sent from my E5823 using XDA-Developers mobile app
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How much does yours go up? Mine started at 997 millbar and goes up to 1002 millbar max when I started seeing discoloration from pushing the LCD too hard.
civicsr2cool said:
How much does yours go up? Mine started at 997 millbar and goes up to 1002 millbar max when I started seeing discoloration from pushing the LCD too hard.
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that's fine. Mine is also just a few millibar. try it with the simtray flap open. It won't increase a bit.
quickstyler said:
the scratches on the outside of the lens are no problem since the sony coated this and also polishing is working quite well. also i checked this several times with a magnifier.
i have uploaded a picture of the particle that causes the faulty autofocus. at the picture on the right you can see that this is on the inside of the lens.
since the phone is waterproof this is quite clearly a production fault but since i need the phone for my everyday work and life issuing a rma at sony is no option for me.
i was just wondering is someone else experienced anything similar or swapped the backcover and tested waterproof
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Hi
I have had the same kind of dust in my XZ5
I sent it back and they have exchanged with a new device.
Manufacturing issue... It could happen
Sent from my HTC 10 using XDA-Developers mobile app
since sony support couldn't offer me an adequate solution for their manufacturing error I decided to find a solution by myself.
primary most important was for me that i do not open the device.
I got rid of the particle by freezing the phone in the freezer for 20min and tapping on the lens. The particle fell off and now somewhere i do not care about )
if someone has a similar issue this might be also an alternative solution
Same problem here. It supprises me the presition in which this product was conceived with programmed obsolescence. Just after guaranty ended I began to notice blurs and dust.
I suppose gaskets became less performant as they get harder and they can't hold pressure changes anymore, like when you take a plane or enter a tunnel in a train.
Vic021 said:
Same problem here. It supprises me the presition in which this product was conceived with programmed obsolescence. Just after guaranty ended I began to notice blurs and dust.
I suppose gaskets became less performant as they get harder and they can't hold pressure changes anymore, like when you take a plane or enter a tunnel in a train.
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I have the same translucent gray dust spots on my rear camera, and tapping and bumping with strenght makes them moving around. Of course this is programmed obsolescence.
Moreover they fill phones with glue and adhesives for "water-proofness" purposes... but after 2 years of daily use, noone sane minded would submerge any phone and if you have the need, you can't easily fix anything inside the phone or change battery if you aren't a technician , because you have to use professional tools to melt glue and move parts.
That's the current world of "water-proof", thin smartphones.
Something must change if we don't want to swim in oceans made of electronic rubbish in the near future.
I got my Moto z in June. Starting about a month ago I have these black spots on pictures. My warranty has been voided since the 3rd day of ownership due to unlocking the bootloader. The strange part is my phone is never in my pocket or anything. It's always on my desk. I don't like the phone in my pocket due to it's size.
Any ideas on how I could fix this? Wiping the camera doesn't do anything. I've also tried shaking the hell out of the phone and that doesn't do anything either.
Thanks
Did you ever drop the phone?
Those spots are really small and precise, I certainly am not sure if those are really small dust particles or damaged pixels.
The Marionette said:
Did you ever drop the phone?
Those spots are really small and precise, I certainly am not sure if those are really small dust particles or damaged pixels.
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No it's never been dropped. The problem just sort of came out of nowhere
Sent from my XT1650-03-SS using Tapatalk
EDIT: Just to clarify, the picture I posted in the first post is a picture the camera took. The black dots appear in pictures taken with the rear camera (front is fine).
https://www.dropbox.com/sc/w3aflekki0thqhj/AABqSYnVucDo-QVQeqYJeb2Ba
Anyone have this wonderful issue? I used my note 8 in the exact manner and no issues. No case on the s9+ or anything that could cause this besides a possible hardware issue or I received a lemon. Please check out your camera's and let me know plz. I hope it's just my phone
Yes! Under certain angels it's unbearable. Even had to check if I left some of the film on there, nope..
lightninbug said:
Yes! Under certain angels it's unbearable. Even had to check if I left some of the film on there, nope..
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Thanks for the response. I went back outside to take more pics and I noticed the camera module was very reflective. It was like i was reflecting light with a little mirror. I grabbed my note 8 to see how that module's reflected light. At first i barely saw the reflection. Then i had to really put the phone at a major angle to get a brighter reflection. I think the camera module's aren't positioned correctly or designed correctly to avoid recieving the sun's rays in an improper way which then produces these crazy sun rays in the pics. My pics were taken mid day so the sun was kinda just past it's peak height. I took more pics later on with the sun lower and couldn't recreate the crazy flare. This is a deal breaker for me. Do you plan on keeping yours? I called Samsung and they weren't any help. They told me to return the phone and order another if I wanted.. this sucks
Damn. That's some crazy lens flare. I'm heading to Hawaii next week, and I'll be taking my S9+ (if it shows up on time). I hope the lens flare isn't going to ruin all my pics.
My Note 8 does it at certain angles, I just use my hand as a lens hood on the side that the sun is coming from.
GibMcFragger said:
Damn. That's some crazy lens flare. I'm heading to Hawaii next week, and I'll be taking my S9+ (if it shows up on time). I hope the lens flare isn't going to ruin all my pics.
My Note 8 does it at certain angles, I just use my hand as a lens hood on the side that the sun is coming from.
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Yeah, it's bad. Just communicated with Samsung Support on Twitter and they blamed the dual aperture. Suggested I try different angles and tap to focus. Smh. Guess enough people will have to complain before they realize there's an issue.
droidrev71 said:
Yeah, it's bad. Just communicate with Samsung Support on Twitter and they blamed the dual aperture. Suggested I try different angles and tap to focus. Smh. Guess enough people will have to complain before they realize there's an issue.
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lol Well, if it is the dual aperture, it's a design/manufacturer flaw.
They basically just fed you the "You're holding it wrong" Apple reply, lol.
Thought it was a rainbow. How did you get it to show? As none of my pics have that but it hasn't been sunny here
Yeah the 1st photo I took outside had lens flare. I'll deal. I got the phone for the stereo speakers and speed. Not the camera.
While it may not eliminate all of it, you do have something on the outer glass covering the lens. It needs to be cleaned with a lens pen. That's what's causing those little o shaped artifacts. Because of the tiny aperture and very wide (F 1.5), these objective element must be kept optically clean as if it were a laser optic! That's exceedingly difficult since its exposed. My suggestion is to purchase a lens pen and keep it with you if the best quality pictures are important. One can really see this at night when capturing dark scenes with bright pinpoint sources such as headlamps and streetlights, etc.
My biggest issue with camera phones (they all have it!) is the internal reflections producing ghost images. It's really apparent at events (i.e. concerts) with multiple bright points of light. Bathes the image in little blue-green dots everywhere.
skivnit said:
Thought it was a rainbow. How did you get it to show? As none of my pics have that but it hasn't been sunny here
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It was all from the sun. I had issues with my pics no matter which way I stood.
sireniankyle said:
Yeah the 1st photo I took outside had lens flare. I'll deal. I got the phone for the stereo speakers and speed. Not the camera.
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Was the flare similar to mine?
cpufrost said:
While it may not eliminate all of it, you do have something on the outer glass covering the lens. It needs to be cleaned with a lens pen. That's what's causing those little o shaped artifacts. Because of the tiny aperture and very wide (F 1.5), these objective element must be kept optically clean as if it were a laser optic! That's exceedingly difficult since its exposed. My suggestion is to purchase a lens pen and keep it with you if the best quality pictures are important. One can really see this at night when capturing dark scenes with bright pinpoint sources such as headlamps and streetlights, etc.
My biggest issue with camera phones (they all have it!) is the internal reflections producing ghost images. It's really apparent at events (i.e. concerts) with multiple bright points of light. Bathes the image in little blue-green dots everywhere.
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The pic with the circled artifacts was the first pic I took. The lens was clean toothe best of my knowledge. The following pics didn't have and of those artifacts pop up. Nevertheless, I'm concerned that there is a design flaw. I've owned many phones and have never had such an issue with taking pics with the sun. I was tweeting Samsung support and said the light penetrating into the lens was the reason for the terrible pics. Idk.. the phone is very new so we'll see how many do or don't come forward with this issue. All I know is the afternoon sun was just at the right height to cause the angle that the camera didn't agree with.
It's possible as with wider apertures and very bright out of frame light sources striking the periphery of the aperture you will see this. This can't be avoided even with pro gear hence the use of bulky hoods.
The idea of a two step iris, even in its rudimentary form, is a new frontier for mobile devices and this could be a glaring limitation if not annoying. Just as when driving one uses a visor or their hand, you may have to improvise and provide some shading to limit these artifacts.
Used hand as a shield
Well, took some more pics and the results are terrible. I even had it in video. I used my hand as a shield and away went the lens flare. I even rotated the phone to were the modules were on the opposite side as I normally use the phone during picture and video taking. I think that made it worse. I'm just disgusted.
Another example of me shielding the sun.
Sorry but they were flipped during the upload process.
Delete
droidrev71 said:
Was the flare similar to mine?
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I'll just share
Nothing yet for me, keeping my fingers crossed.
sireniankyle said:
I'll just share
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Thank you for sharing. The speakers and speed are great! I messed with the phone before it was released and thought the speakers were ok. When trying them when I recieved the phone i was very impressed. I take a ton of pics so I don't think I can tolerate this camera issue.
Natureboy72 said:
Nothing yet for me, keeping my fingers crossed.
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Fingers crossed!