its not a charging problem or kernel or anything
when i was on jelly bean okay i restored my ta backup then i clicked reboot instead of power off then my phone gives no led no flashtool fastboot response nothing please help me
the phone does not vibrate when i power it on HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
help
help please please it doesnt connect to flashtool fastboot or even vibrates
guys for god sake help me!!!!!!!!!!!
If you do not have flashmode or fastboot mode you is not repair it. You need to flash stock rom before you flashing your.
BTW. after flashing TA is your BL locked go to the servise. Maybe they will fix it.
Srry for my english.
help me guys i need the phone so much
can i fix it without going to service center it is so far away
And Flashmode?
Get stock rom for xu and try to flash it via flashmode, maybe it will work.
Sorry as I am new to xda I cant post a new message for next 5 min. But remove the battery and charge it on a universal battery charger or a similar phone ant try to reboot. Sometimes the Kernel may fail to charge
Sent from my ST25i using xda app-developers app
i am not a noob
idragonx said:
And Flashmode?
Get stock rom for xu and try to flash it via flashmode, maybe it will work.
Click to expand...
Click to collapse
i said one trillion times my phone cant go for any mode no led no vibrating nothing
sorry for being upset i am just going to blow up i cant hold it lol
smartananallavan said:
Did u try to charge the phone?
Sent from my ST25i using xda app-developers app
Click to expand...
Click to collapse
yes for a 24 hours but since there is no thing is booting no kernel since i restored my ta and pressed the son of a b**** reboot button that rebooted my live
Leave the phone without battery for a while and press and hold the power button without battery for 60 sec then leave the phone again for a min or two then insert the battery and try to get into flash mode. If it isnt a hard brick then it'll definitely boot up make sure to keep the flashing stuff ready
Sent from my ST25i using xda app-developers app
smartananallavan said:
Leave the phone without battery for a while and press and hold the power button without battery for 60 sec then leave the phone again for a min or two then insert the battery and try to get into flash mode. If it isnt a hard brick then it'll definitely boot up make sure to keep the flashing stuff ready
Sent from my ST25i using xda app-developers app
Click to expand...
Click to collapse
no luck
Sorry to say this but I think it is actually hard brick.....
Try to Google it and search in xda too you might get some solutions.
Sent from my ST25i using xda app-developers app
smartananallavan said:
Sorry to say this but I think it is actually hard brick.....
Try to Google it and search in xda too you might get some solutions.
Sent from my ST25i using xda app-developers app
Click to expand...
Click to collapse
it is accually hard bricked i will send it to service center to maybe change the motherboard
i phoned them then i acted like a noob then they said come at Saturday
so how much the motherboard cost
i have a warranty but just in case
smartananallavan said:
Sorry to say this but I think it is actually hard brick.....
Try to Google it and search in xda too you might get some solutions.
Sent from my ST25i using xda app-developers app
Click to expand...
Click to collapse
thanx alot i appreciate that so so much you little gohan lol thanx for answering me my questions
Related
ok guys im at work and i just held my volume down and power button and went in to wanting to download rom and i pressed yess now im at stuck at downloading : do not turn of target!
how do i get back out of this, i dont have a computer i can use right now, the one at work u cant plug anything in.
joshmingus said:
ok guys im at work and i just held my volume down and power button and went in to wanting to download rom and i pressed yess now im at stuck at downloading : do not turn of target!
how do i get back out of this, i dont have a computer i can use right now, the one at work u cant plug anything in.
Click to expand...
Click to collapse
Pull your battery. That's it!
Sent from my SGH-I897 using XDA
Hold power button turns off phone too, when in download mode.
Sent from my SAMSUNG-SGH-I717 using XDA
Omg n00bs :facpalm:
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
jayRokk said:
Omg n00bs :facpalm:
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
sorry guys yea i was affraid to touch anything at first. then did some research so for the post jumped the gun a little.
I was on my stock rom with DoomKernel(adv stock)
i flashed this firmware:
http://forum.xda-developers.com/showthread.php?t=1528223&page=2
on my phone with flash tools...
No problem with first boot & everything was right,but after i powerd off the device...its dead
nothing will happen when i press the power button or connecting charger....
what should i do now?
please help....
hmm..
press power + vol up? and/or hold it for three seconds...
m1st3r1 said:
hmm..
press power + vol up? and/or hold it for three seconds...
Click to expand...
Click to collapse
No respond....
i also found this link:
http://communities-origin.sonyericsson.com/message/183869
and by the way...i cant even go to fastboot or flashmode...
Press vol up + power more than 15 sec till you feel 3 vibration.
Then try ti turn on the phone or charge it first(2 hours).
Sent from my LT26i using Tapatalk 2
gm007 said:
Press vol up + power more than 15 sec till you feel 3 vibration.
Then try ti turn on the phone or charge it first(2 hours).
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
it doesnt vibrate at all...
i already tried to charge it but the phone stayed cold...
Daniel_GB said:
it doesnt vibrate at all...
i already tried to charge it but the phone stayed cold...
Click to expand...
Click to collapse
Can you flash another firmware?
Does the phone can enter flashmode(green led)?
Sent from my LT26i using Tapatalk 2
gm007 said:
Can you flash another firmware?
Does the phone can enter flashmode(green led)?
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
No nothing...No Fastboot,No flashmode
its completely dead.......No Vibrate...
Daniel_GB said:
No nothing...No Fastboot,No flashmode
its completely dead.......No Vibrate...
Click to expand...
Click to collapse
There is nothing you can do than take it to service.
One last thing maybe put it on charge and leave it for 2-3 hours.
Sent from my LT26i using Tapatalk 2
gm007 said:
There is nothing you can do than take it to service.
One last thing maybe put it on charge and leave it for 2-3 hours.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
the bad thing is i unlocked the bootloader & void my warranty...
i will try that...
I was on stock 73 firmware but the ftf file that i used was 62...
can it be the cause?some sort of downgrade....
Just try and send it in if the above doesn't work. when you unlocked your bootloader your warranty isn't voided right off the bat...its a common misunderstanding, it only says 'may' not 'will'. Many people have sent in their phones already with unlocked Bootloaders for issues, the may is there just so they aren't liable if you fry it by your own doing.
If the cause of your dead device was from overclocking more than it can handle, it probably is indeed voided. If not, it won't hurt to give it a try .
Good luck and I hope they can fix your problem
Sent from my LT26i using XDA
shmoejoe said:
Just try and send it in if the above doesn't work. when you unlocked your bootloader your warranty isn't voided right off the bat...its a common misunderstanding, it only says 'may' not 'will'. Many people have sent in their phones already with unlocked Bootloaders for issues, the may is there just so they aren't liable if you fry it by your own doing.
If the cause of your dead device was from overclocking more than it can handle, it probably is indeed voided. If not, it won't hurt to give it a try .
Good luck and I hope they can fix your problem
Sent from my LT26i using XDA
Click to expand...
Click to collapse
No I didnt overclock it...
it happend just after flashing a stock rom by flash tools...
OK, i took my device to the service center & they fixed it for me...
they told me there was something wrong with the usb port...
Daniel_GB said:
OK, i took my device to the service center & they fixed it for me...
they told me there was something wrong with the usb port...
Click to expand...
Click to collapse
Great glad to hear they could fix it for you...and soo quickly even.
Sent from my LT26i using XDA
Congratulations
Sent from my LT26i using Tapatalk 2
Hey, everyone.
I'm trying to fix my brother's Active and not having much luck. I've been doing intermediate level android stuff since the HD2, so I'm not quite a rookie at troubleshooting. He said that he was at school, checked his texts, then the screen went out. So, that's where I'm at. I can't even really tell if it's a software error or a hardware error. The phone turns on, vibrates and the LED lights and that's about it.
Thanks for any help
Looks like it's bricked... but I'm not expert enough to say that for sure.
Feanor88 said:
Looks like it's bricked... but I'm not expert enough to say that for sure.
Click to expand...
Click to collapse
Thanks for the input, no offense, but I hope you're wrong. Haha
If you had unlocked bootloader: Flashtool
If you had locked bootloader: Update Service and try repairing the firmware.
Both ways, you lose your data.
try to repair it via SEUS or pc companion or otherwise send it in to repair
Sent from my SK17i Using xda premium
Someguyfromhell said:
If you had unlocked bootloader: Flashtool
If you had locked bootloader: Update Service and try repairing the firmware.
Both ways, you lose your data.
Click to expand...
Click to collapse
I've tinkered with Flashtool, but I'm not really sure what to do... I also tried SUS without success
Hammett11 said:
I've tinkered with Flashtool, but I'm not really sure what to do... I also tried SUS without success
Click to expand...
Click to collapse
See my tutorial to root (Check Signature). There in the first step, you will learn how to flash a ROM using flashtool. Choose and firmware of your choice, and taking help of the tutorial flash it using flashtool.
For another tutorial you can check someguyfromhell's sticky at this forum.
Thanks,
Rick
Sent from my SK17i using XDA
DragonClawsAreSharp said:
See my tutorial to root (Check Signature). There in the first step, you will learn how to flash a ROM using flashtool. Choose and firmware of your choice, and taking help of the tutorial flash it using flashtool.
For another tutorial you can check someguyfromhell's sticky at this forum.
Thanks,
Rick
Sent from my SK17i using XDA
Click to expand...
Click to collapse
Thank you very much for the tutorial. I flashed it and now when I try to turn it on, The red LED is blinking three times.
Hammett11 said:
Thank you very much for the tutorial. I flashed it and now when I try to turn it on, The red LED is blinking three times.
Click to expand...
Click to collapse
Charge your battery
Someguyfromhell said:
Charge your battery
Click to expand...
Click to collapse
Please, don't tell me that the battery was dead from the beginning................
Feanor88 said:
Please, don't tell me that the battery was dead from the beginning................
Click to expand...
Click to collapse
No, thankfully I didn't make THAT mistake, or my previous post probably would have been my last ever. I charged it and, unfortunately, am back to square one. Same as the original problem
I have some experience with active.
Can you tell me more specific.
1.About the problem
2.modding history of the phone.(like root or unlock bootloadet)
Sent from my ST17i using Tapatalk 2
puppet13th said:
I have some experience with active.
Can you tell me more specific.
1.About the problem
2.modding history of the phone.(like root or unlock bootloadet)
Sent from my ST17i using Tapatalk 2
Click to expand...
Click to collapse
The phone does absolutely nothing except vibrate a tiny bit when you turn it on. So the most frustrating part, to me, is I can't really tell if it's a hardware error or software. I'm leaning toward software because even after I let it boot for a long time, I can't get the screen or any of the buttons to cause a vibration. BUT I also don't know if my brother had it set to vibrate on the lock screen like I always do.
From messing around with Flashtool I found out the bootloader is unlocked, but nothing custom has been done to it.
Hammett11 said:
The phone does absolutely nothing except vibrate a tiny bit when you turn it on. So the most frustrating part, to me, is I can't really tell if it's a hardware error or software. I'm leaning toward software because even after I let it boot for a long time, I can't get the screen or any of the buttons to cause a vibration. BUT I also don't know if my brother had it set to vibrate on the lock screen like I always do.
From messing around with Flashtool I found out the bootloader is unlocked, but nothing custom has been done to it.
Click to expand...
Click to collapse
Hmm...I'm very sure and no doubt that your phone hardware got some problem...
XDA Premium sent this message from owner of Sk17i
UchihaDareNial said:
Hmm...I'm very sure and no doubt that your phone hardware got some problem...
XDA Premium sent this message from owner of Sk17i
Click to expand...
Click to collapse
So you think it's the screen? Is there a way to check without actually replacing it?
UchihaDareNial said:
Hmm...I'm very sure and no doubt that your phone hardware got some problem...
XDA Premium sent this message from owner of Sk17i
Click to expand...
Click to collapse
+1 with this
Okay,let says the screen got problem.the screen just have blank display right?
Try to put a sim card that doesn't have security pin when turn on.
After turn on wait for a few minutes and the try to call it.if the phone rings.the display surely defective.
Sent from my ST17i using Tapatalk 2
Hammett11 said:
So you think it's the screen? Is there a way to check without actually replacing it?
Click to expand...
Click to collapse
Hmm I think you can open your phone (DON'T DO IF YOU DON'T HAVE ANY EXPERIENCE WITH HARDWARE) and take the LCD screen and take it to nearest service shop to check whether it's working or not...and other possibility that your phone screen cannot be turn on is the screen power might got shot and burnt (like black out in a house,the power supply is shot )
XDA Premium sent this message from owner of Sk17i
puppet13th said:
+1 with this
Okay,let says the screen got problem.the screen just have blank display right?
Try to put a sim card that doesn't have security pin when turn on.
After turn on wait for a few minutes and the try to call it.if the phone rings.the display surely defective.
Sent from my ST17i using Tapatalk 2
Click to expand...
Click to collapse
That's actually a really good idea. Thanks!
UchihaDareNial said:
Hmm I think you can open your phone (DON'T DO IF YOU DON'T HAVE ANY EXPERIENCE WITH HARDWARE) and take the LCD screen and take it to nearest service shop to check whether it's working or not...and other possibility that your phone screen cannot be turn on is the screen power might got shot and burnt (like black out in a house,the power supply is shot )
XDA Premium sent this message from owner of Sk17i
Click to expand...
Click to collapse
I'll probably try to call it like the previous suggestion, then try this. I've been taking things apart for years, so that's no problem. Thank you
Just bricked my phone.. Warranty expired 4 months ago
I was trying to flash official V20D.. KDZ gave me error.. i tried again and again but same error.. SO I REMOVED THE BATTERY!!! What a dumb I am.. Now it is not even switching on.. Please help! I have searched all around.. and the only thing I could find was to give it to the service center.. Please help!
Thanks
dhruv.always said:
Just bricked my phone.. Warranty expired 4 months ago
I was trying to flash official V20D.. KDZ gave me error.. i tried again and again but same error.. SO I REMOVED THE BATTERY!!! What a dumb I am.. Now it is not even switching on.. Please help! I have searched all around.. and the only thing I could find was to give it to the service center.. Please help!
Thanks
Click to expand...
Click to collapse
Try volume - home and power. If it show something u have hope
Sent from my GT-I9100 using xda app-developers app
boias21 said:
Try volume - home and power. If it show something u have hope
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
nothing
Please tell me anything you know.. pls..
dhruv.always said:
Please tell me anything you know.. pls..
Click to expand...
Click to collapse
I dont know much. But i know this is a cobination of keys to enter in recovery. Try volume + home and power on same time! until show something. Where u from? If u understand portuguese i can give a forum link and there u can find lot of information. Try search here too u must find something. I has a P500 and i rooted and everthing works for me. Sorry my limitation but i can not help more
Sent from my GT-I9100 using xda app-developers app
Take out battery and while holding volume up connect to usb.
If phone doesnt turns on on its own use power button to do it (while holding volume up button).
I dont know if this works on p500.
If not even the lights switch on
Then its a full brick
Nothing but the service center will help now
Sent from my LG-P500 using Tapatalk 2
DJoptimus-One said:
If not even the lights switch on
Then its a full brick
Nothing but the service center will help now
Sent from my LG-P500 using Tapatalk 2
Click to expand...
Click to collapse
Try see this http://forum.xda-developers.com/showthread.php?t=883314
Sent from my GT-I9100 using xda app-developers app
boias21 said:
Try see this http://forum.xda-developers.com/showthread.php?t=883314
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Won't help
I have been through the same situation 3 times
And the service center is the only thing that will help
Sent from my LG-P500 using Tapatalk 2
DJoptimus-One said:
Won't help
I have been through the same situation 3 times
And the service center is the only thing that will help
Sent from my LG-P500 using Tapatalk 2
Click to expand...
Click to collapse
Good luck then
Sent from my GT-I9100 using xda app-developers app
> how come ur p500 got bricked?
Sent from my little fingers.. to your face using XDA app
May be ur battery is dead try giving it a very good charge
Sent from my LG-P500 running Ginger Snap
Thank You all for help.. i think LG is my last chance..
@neko.. i was flashing official 2.3.3
@IknowIrock!.. battery is fully charged..
dhruv.always said:
Thank You all for help.. i think LG is my last chance..
@neko.. i was flashing official 2.3.3
@IknowIrock!.. battery is fully charged..
Click to expand...
Click to collapse
I think, when you cant boot to emergency mode its fully bricked, and you will need buy new board for your phone... hope you get good price or good new phone..
Lol
Sent from my LG-P500
dhruv.always said:
Just bricked my phone.. Warranty expired 4 months ago
I was trying to flash official V20D.. KDZ gave me error.. i tried again and again but same error.. SO I REMOVED THE BATTERY!!! What a dumb I am.. Now it is not even switching on.. Please help! I have searched all around.. and the only thing I could find was to give it to the service center.. Please help!
Thanks
Click to expand...
Click to collapse
"Volume up"+"Return"+"Power" this goes in emergency mode. if it doesn't boot in it, you really can't do anything with it anymore... unless you know how to change a mainboard by yourself.
Hey, I had the same problem, last chance is LG. But
.. WTF?!? They said, they did a software update! But how? No emergency mode, no recovery mode, nothing. They are lying to me. Software update... WTF?!?
I read it in many threads that you need to Disable LG Modem Driver in windows.. before flashing
anything via kdz. Try everything given in this link... hope it works. If the mobile can be unbrickd by software
update in LG service centre.. it wont cost you more but if board has to be replaced.. it will cost you
60% of the mobile price!!
Happened to a friend of mine before. It's pretty much unrecoverable unless you go to LG. Sorry mate.
Your phone is probably dead
I suggest you use this opportunity to buy a better non Qualcomm phone
Sent from my LG-P500 using xda premium
. Using kdz? I was planing to that too few days ago.
Sent from my little fingers.. to your face using XDA app
Hi
Samsung galaxy s3 GT-i9300 did an auto update and a few hours later the phone shut down and would not restart. When you attempt to restart the Samsung logo appears on the screen and the phone locks up until you either hold down the power button which causes it to reboot and again lock up when the samsung logo appears or remove battery.
Have tried a hard reset by holding the vol home and power buttons but it won’t reset. The only thing it will do is go in to flash custom rom mode.
Has this happened to any of you guys?
Has anyone got any idea what I could do??
P.s the phone is a standard uk sim free phone and it has not been poked with.... no custom roms no root…
Thanks
Recovery then factory reset .
JJEgan said:
Recovery then factory reset .
Click to expand...
Click to collapse
hi thanks for replying
now when you say recovery is that with software or is there a sequence buttons to push for recovery...
Via Recovery Mode .
STICKYS basic faqs and guides .
http://forum.xda-developers.com/showthread.php?t=2344125
pspec1 said:
hi thanks for replying
now when you say recovery is that with software or is there a sequence buttons to push for recovery...
Click to expand...
Click to collapse
Turn ur fone off by pulling the batt. Then hold power+home+volume up button.
Sent from my SM-N9005.
Give a thank if I helped you
JJEgan said:
Via Recovery Mode .
STICKYS basic faqs and guides .
http://forum.xda-developers.com/showthread.php?t=2344125
Click to expand...
Click to collapse
Hi
i've been through the stickies a few times and if something was relevant to me i either missed it or I didn't understand it.
As i can't get into hard reset by pressing vol up plus home plus power am i right to say i also can't get into the recovery.
i was hoping when that chap mentioned recovery there was a different method of getting there.
the phone is able to only go in to one mode... pressing volume down plus home plus power gets into a os downloading mode.
I tried to use kies with this mode but it doesn't seem to see the phone when connected to usb (pc beeps when phone is plugged in it installs something drivers I think) I was hopping to use recovery firmware in kies..
Any ideas
Thanks
JellyYogurt said:
Turn ur fone off by pulling the batt. Then hold power+home+volume up button.
Sent from my SM-N9005.
Give a thank if I helped you
Click to expand...
Click to collapse
Hi
the phone is only able to go in to one mode... pressing volume down plus home plus power gets into a os downloading mode.
Vol up plus home plus power isn't working..
Any other ideas are more than welcome
Thanks
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Dun have to uninstall kies. U just make sure kies isnt running in the background.
Sent from my GT-I9300.
Give a thank if i helped you.
boomboomer said:
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
hi
Phone is 18 months old so I thought the warranty had expired but apparently it’s 2 years so Samsung said to send it back ….
Thanks
pspec1 said:
hi
Phone is 18 months old so I thought the warranty had expired but apparently it’s 2 years so Samsung said to send it back ….
Thanks
Click to expand...
Click to collapse
Did u pay for more years of warranty? They did say to send it back. But did they say it is free?
Sent from my GT-I9300 using xda app-developers app
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
Klejdi90 said:
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
Click to expand...
Click to collapse
U have to send in the back cover too. They will not accept drop defect as it is user problem not theirs.
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
U have to send in the back cover too. They will not accept drop defect as it is user problem not theirs.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I mean the bump is on the cover only it is definitely a SDS issue it was working fine long after the bump which was light. I was wondering whether they will see the bump as a drop defect and say thats why the phone doesn't work?
Klejdi90 said:
I mean the bump is on the cover only it is definitely a SDS issue it was working fine long after the bump which was light. I was wondering whether they will see the bump as a drop defect and say thats why the phone doesn't work?
Click to expand...
Click to collapse
Can u take a pic of it? I think they wun see it as drop defect.
Sent from my GT-I9300 using xda app-developers app
Give a thank if I helped you
JellyYogurt said:
Can u take a pic of it? I think they wun see it as drop defect.
Sent from my GT-I9300 using xda app-developers app
Give a thank if I helped you
Click to expand...
Click to collapse
Odd for all they would know I changed my cover with a broken one, but yeah i can see em getting a hook on every little thing.
Edit: I forgot to mention I have a half SDS where I can get into download mode but the product name is blank and the status Custom. Strangely though I cannot always get into download mode It is quite random, sometimes it lets me most of the time it doesn't.
Klejdi90 said:
Odd for all they would know I changed my cover with a broken one, but yeah i can see em getting a hook on every little thing.
Edit: I forgot to mention I have a half SDS where I can get into download mode but the product name is blank and the status Custom. Strangely though I cannot always get into download mode It is quite random, sometimes it lets me most of the time it doesn't.
Click to expand...
Click to collapse
I think u are kinda safe. Good luck
Sent from my GT-I9300 using xda app-developers app
Give a thank if I helped you
JellyYogurt said:
I think u are kinda safe. Good luck
Sent from my GT-I9300 using xda app-developers app
Give a thank if I helped you
Click to expand...
Click to collapse
Thanks xD I'm gonna need it dealing with Samsung:fingers-crossed:
Klejdi90 said:
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
Click to expand...
Click to collapse
Hi
. When I phoned Samsung the bloke told me not to send in the back cover or the battery.
All they wanted was the phone.
And he made the point of telling me that 2 or 3 time
pspec1 said:
Hi
. When I phoned Samsung the bloke told me not to send in the back cover or the battery.
All they wanted was the phone.
And he made the point of telling me that 2 or 3 time
Click to expand...
Click to collapse
This is what they sent me "Please ensure that you only send the device itself with the battery, remove all SIM cards/microSD cards and back up any important files." Nothing about the cover but battery seems to be important. The phone cant turn on and I even told them that so I dunno how I'm supposed to back up important files.