[Q] Update availble through phone but not showing in Kies - Galaxy S III Q&A, Help & Troubleshooting

I know the title sounds similar to others, but I have not found the same problem.
When I search for updates via the phone, it shows that there is a new update (400MB+). Not wanting to kill my data usage, I turned on Kies.
Kies does not show the update. It's not that it CAN'T update, it just does not show that there is any firmware update.
It just shows that the firmware of the phone is the most current.
I know the update is quite recent (with the past 2 days), but wouldn't it also be available through Kies if it is available through the phone?

You need to either wait or ask Samsung or your vendor .

Related

Can't upgrade through KIES

I just got my phone and rooted it. Now I want to upgrade firmware through KIES. I get a notification, it asks me if I want to back up stuff, back up the stuff, says it; s downloading the update and then starts right of with the notification new firmware is available and goed through the cycle ad infinitum.
(w7 64bits)
Turn off phone reconnect with AV off and Firewall off .
jje
Okay I figured it out, I was running as regular user but KIES needs to be started as root

[Q] Software update asking to update ?!

Hi!
Today ICS for TPH (unbranded) was released according to @SamKiesUpdates and sort after I began receiving a update message from Software Update service asking to update (When I bought the phone I in my naiveness turn the options on on Settings->About->Software Update).
Software update never asked me for nothing and every time I did a check for update it said none until today.
My question is: Is there a way to stop it from asking? I can postpone the update up until 7 days but the icon saying that it was postponed stays nagging
Also does anyone know the download folder for the service in case it has download the ROM update?
CoolsboyDroid said:
Hi!
Today ICS for TPH (unbranded) was released according to @SamKiesUpdates and sort after I began receiving a update message from Software Update service asking to update (When I bought the phone I in my naiveness turn the options on on Settings->About->Software Update).
Software update never asked me for nothing and every time I did a check for update it said none until today.
My question is: Is there a way to stop it from asking? I can postpone the update up until 7 days but the icon saying that it was postponed stays nagging
Also does anyone know the download folder for the service in case it has download the ROM update?
Click to expand...
Click to collapse
Pretty simple...Go to settings-->about phone-->Software Update-->Uncheck Auto update and Push message option...Probably reboot if required.
And that should do it.
Don't forget to hit the thanks button if it helped.
Thanks for the tip, it helped but wasn't enough...
I had to go also to Settings->Applications->Manage Application->All->Software Update and do a Clear Data
Then I rebooted just to be sure... and it stopped
Please set it again and dont clear data.

Neither phone nor KIES will allow me to update firmware

Hi all,
Hopefully one of you out there will be able to help me. I see that there is an update for s3 that helps fix the re-draw issues, adds a brightness toggle and such other things. However when I connect my phone to KIES it tells me I have the latest firmware and I cannot update. I have the latest version of KIES also and it still does not recognise this update?
As well as this within my 'About Device' area of my phone I know that most other devices have a 'Software Update' button situated at the top, yet mine does not have this either, so I cannot check for the update this way? As well as this I understand there is also a software update widget? Yet again my phone does not seem to have this?
None of the standard ways is allowing me to update my phone, I managed to get KIES to update my phone to a particular firmware only to find out that this new firmware was the same as one my mate got already on the phone?
I really want to get this new update so any advice would be appreciated. If it helps I am with orange and upgraded to this phone over the phone.
Thanks again
Ross
Anybody have any idea what the problem is?
Bumping this to the top of threads to see if anyone has an idea why?

Did i just update

Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
LPD is quite an "old"-ish ROM, if we can say so (check here for details: http://forum.xda-developers.com/showthread.php?t=1544487).
The Build Date is 8th May 2012.
I have found LPG to be the most stable version of 4.0.3 (Build date: 24 May 2012).
Looks like we're gonna have to wait a while longer for 4.0.4 (I meant worldwide coverage for it cause as far as I have found out this latest LPO for NEE is quite alright).
Cheers,
Mihai
jmbill said:
Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
Click to expand...
Click to collapse
There was an update for Kies (just the program you run on your computer) lately, are you sure it wasn't just that?
SNAP!!
Hi guys,
I just went throught the same update issue. I had already upgraded to 4.0.3 earlier this year - but I have been experiencing problems with the phone simply turning itself off at random times and needing to have it's battery removed and reinserted to get it going again.
I e-mail Samsung support and got advised to do a firmware upgrade via kies.
So I did - and lowe and behold it found an update and duely installed it - but I am still showing droid version as 4.0.3 and I can see no difference what at all.
I also didn't need to reinstall any apps etc - so exactly what is going on?
Have samsung realised that they made a mistake with the initial release of ICS and applied a patch?
I've got my fingers crossed that what ever it is, it will hopefully stop the phone turning itself off.
Meanwhile I have e-mailed samsung back to ask exactly what was in the update - if I get anything back I'll post it on here.
Samsungs latest firmware is on 4.0.3.
When upgrading with Kies, none of your apps and personal data is tempered with. Just the system is updated and the rest is left untouched.
So, yes, your're upgraded to the latest firmware.
Sent from my GT-I9100

CanĀ“t update via Smart Switch

Hi everyone,
I am using the exynos S9+ and currently I am on the april build of SEE firmware. When checking via phone OTA it does not recognize that there is a new update out, but reading other peoples posts I saw that they updated via Smart Switch over PC.
I wanted to try that for the first time, and when I connect my phone it finds the update but I have troubles installing it. Whenever I try to install it Smart Switch gives me a message that there needs to be at least 20% of battery and that I need to charge my phone before I will be able to update it.
The think is, that my phone has 50%, 60%, 70% or even more battery and I still get the message.
Did anyone had the same issue and what could I do about it?
I have already tried re-installing Smart Switch, restarting my PC, restarting my Phone, other USB ports but it is still the same.
Thanks in advance.

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