I have had this phone for a couple of months. I bought it from someone who upgraded and sold me the phone the next day so I have no warranty.
When vibration intensity is maxed the phone makes a loud buzzing and crackling sound like loose plastic.
I thought my vibration motor broke so I replaced it and it improved, but it still does it.I turned it down but I am trying to sell the phone and I can't in good conscience sell the phone if it buzzes when the vibration is maxed.
Should I get another motor? Does anyone else have this issue!
I had this issue and it bugged the crap out of me. Take the back off, all the screws and pop the plastic housing off. You'll see the motor om the top left. I just pressed down on it firmly to get stick it back to the tape. Put phone back together and you're good!
Sent from my SCH-I545 using xda app-developers app
harrytery said:
I had this issue and it bugged the crap out of me. Take the back off, all the screws and pop the plastic housing off. You'll see the motor om the top left. I just pressed down on it firmly to get stick it back to the tape. Put phone back together and you're good!
Sent from my SCH-I545 using xda app-developers app
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I have done this 3 times today. Dismantled, removed mobo, pressed it as hard as I could w/o damaging it and screwed everything back in really tight. My OEM vibrator (?lol) would rattle the thing even at the lowest volume. I dismantled it and pressed down with that one too and again, it rattled hard. I am running out of ideas. Could I really get two bad motors? It doesn't really make noise until it is all put back together, then it starts.
Juicy92 said:
I have done this 3 times today. Dismantled, removed mobo, pressed it as hard as I could w/o damaging it and screwed everything back in really tight. My OEM vibrator (?lol) would rattle the thing even at the lowest volume. I dismantled it and pressed down with that one too and again, it rattled hard. I am running out of ideas. Could I really get two bad motors? It doesn't really make noise until it is all put back together, then it starts.
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You might want to check your back cover then. maybe it's not snapped in all the way. You probably would be safe by putting a little tiny piece of foam on the motor with some adhesive. get some 3M double sided tape the 5mm kind. I would think this would be OK...
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I had another i777 that I returned, so I could get it cheaper on Black Friday and both of them had this same problem.
I don't even know if I would call it a problem actually, more of a possible design flaw. Under the volume rocker, almost exactly half way down the phone, it feels like the back plate that meets the bezel is a bit loose. If pressed at this point, often times just normal holding, I can sometimes hear a creak, snap, pop, whatever you want to call it. I discovered that once this happens, if I press on the battery cover on that side right next to the previously mentioned point, it will then make a creaking sound. This can repeat indefinitely if alternating presses are used. I tried both tightening down and loosening up the 7 screws holding the back plate on, but it did not change anything. It seems to me that this is just a point on the frame that is either holding more load or just doesn't have anything holding it in place, thus you get some slight movement.
Has anyone else noticed this?
I have noticed that when I press on any flimsy plastic things such as phones they exhibit "creaky" sounds like you describe. Think about it, where you're pressing is barely a few millimeters thin. My suggestion brotha, is to get a case or bumper or whatever sort of protection you desire if you're that concerned about it.
Yep. My phone is in a strong case. It could be made of paper and I wouldn't notice.
Mine doesn't make a sound
Sent from my SAMSUNG-SGH-I777 using XDA App
Although its no excuse for a flimsy design, but I think nowadays the manufacturers assume that you will have a protective case on it. And you should have one. If not, u will be one of those jokers that post up on here ...poor me...my phone broke cuz I dropped it and I didn't have a case on it. I have no pity for cheapness and ignorance
Sent from my SAMSUNG-SGH-I777 using XDA App
So I just got a View, and for the most part it seems to be a well-crafted device. But, when I press on the front side of the plastic piece on the bottom (right above the charging port), it makes like a cracking noise, like the plastic doesn't fit right. Does anyone else have this? I'm trying to decide whether it's major enough to try to send in for warranty/RMA, especially since I took the OTA to HC and now want to HTC unlock to flash back and do S-Off for some rom action, which I think would void the warranty :-/
Mine is very solid, no cracking at all.
just got mine today and it does have that cracking noise ..
Hmm okay....well so far is 50/50 lol so maybe its common. I noticed that the plastic piece on the bottom can be slid forward and lifted off the charge port, and the noise seems to be coming from the gap between the screen border and the plastic piece over the charge port. So, maybe I'll try putting something in the gap to see if it stops. I feel stupid doing a warranty claim for something so trivial.
no cracking here, but i got something i do not like.
the screen is not fitted correctly on the lower side of the device.
It is not in line with the rest of the metal part, in fact is aprox 1 mm above it.
If you look at it you may not see it but if you swype your finger you can feel the edge of the glass.
But otherwise it is well built device.
I do not think i am going to try to replace it(or maybe i will).
That's ok. I almost ripped my bottom off looking for the sd card slot.
Sent from my PG41200 using xda premium
Well, mine has a loose volume keys, it gets annoying...click click click click click!
Sent from my HTC EVO View 4G S-OFF'd by Revolutionary!
Mine does the click when you press on plastic at bottom as well. I got mine from bens during the sale a few weeks ago. What about you?
Whoareyou said:
Well, mine has a loose volume keys, it gets annoying...click click click click click!
Sent from my HTC EVO View 4G S-OFF'd by Revolutionary!
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Lol my View has that too! Click click click
Also afflicted with the click. Kind of annoying bit of cheapness/shodiness on an otherwise very solid device. Wondering if a silicone cover would help mask it...
I have something similar but it was on the top camera cover. Where it wraps around directly under the power button it didnt seal right, and there was a gap that irritated me. After trying to fix it with no luck I ended up sending it back to amazon and bought another. New one perfect.
After a pint or two at the pub, the lighted buttons wiggle and wave at me. Should I return the unit, or stop drinking so much?
Hi,
Is anyone elses Prime have problems with creeky, lifting glass either to the right of the charger slot or the area with the volume adjuster? I don't want to send it to Asus to have it "Repaired" just for having creeky glass but I'm tempted (I can't send it back to Gamestop as I live in the UK). Do you think blasting it with a heat gun/Hair Dryer and pushing down on it will fix it?
Thanks, and nice forum .
ya I also have it next to the volume thing and near my camera I don't know if I should return it or send it to get repaired.
Not so far... Mine has no problems at all.
Was it this way when you received it?
Just noticed this yesterday to the right of the Volume control on mine. This is my second Prime as the first one had a faulty MicroSD slot but no other defects. I wonder if I can take it back to Gamestop (again) or will I have to deal with ASUS directly.
dmaple5495 said:
Not so far... Mine has no problems at all.
Was it this way when you received it?
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It wasn't anywhere near as bad, at least not to the right of the charger slot. It is about a 2" by 1.5" rectangle that goes down by about 1 or 2mm when pushed down on it. I said if it gets any worse I'll send it to ASUS but I don't want to spend up to weeks without it because of this.
Do you reckon attempting to heat the adhesive with a hair dryer could cause damage to the screen/glass?
I have it too!
Just wanted to let you know that I also have the same issue. I noticed it first by the 2 inch section of bezel to the right of the dock arrow, and just noticed it by the volume keys after you pointed it out to me. I have pondered exchanging it with Best Buys, but I wondered if this was unreasonable. Any fixes or suggestions anybody? Thanks!
BrianMigs said:
Just wanted to let you know that I also have the same issue. I noticed it first by the 2 inch section of bezel to the right of the dock arrow, and just noticed it by the volume keys after you pointed it out to me. I have pondered exchanging it with Best Buys, but I wondered if this was unreasonable. Any fixes or suggestions anybody? Thanks!
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I noticed it to the right of my charger port a week or so ago.
Makes a light creak noise when pushing on it. Not an area I really touch, but annoying all the same. Living in Australia, not going to RMA (yet at least), and can't send it back to B&H anyway.
Havn't noticed it get any worse.
How long would an RMA from Asus take? I would prefer to do an in-store exchange, but none of the Best Buys around me have Primes in stock. Also, what store is B&H? It doesn't sound familiar.
I thought it was only me having the problem to the right of the charger port. In this case it's probably a widespread issue that's due to there being no support underneath the glass.
I've go this problem too. Mine is right above the speaker and, to a lesser extent, above the volume rocker. The one above the speaker seems to be getting worse, probably because I can't stop myself from repeatedly pressing on the f***ing thing...
I also have some light bleed at the top of my screen, so what I'm going to do is wait until near the last day of Best Buy's extended Holiday return period (1/24) then go swap it out in-store. Hopefully by then they will have stock so I won't have to be tablet-less for any length of time.
Mine has light bleed down the right side of the screen, and the ride side of the tablet appears to be slightly raised. I can literally push the glass flush against the underbody. So yes, I have the same problem.
It is weird, it just feels a bit loose on the right hand side.
One thing I did notice is that it appears the Touch Glass is attached to the Back Panel with a rubbery adhesive or a rubber "filter" type thing. It almost reminds me of a gasket or something. So maybe it was actually designed to have some give since you will always be touching and pressing on the glass. However, I would expect that rubbery adhesive was intended to let the screen move a little in as you push it, but not somewhat push the screen away from the Back Panel.
Mine creeks where the time/notifications are in the bottom right of the screen
Is anybody willing to try heating up the screen a little bit with a hair dryer and then pressing the screen down until it dries/cures again?
I know when Anandtech.com described their teardown of the Prime, they used this method (hair-dryer/heat-gun) to get the screen off. He said he was able to put everything back together after he took it apart (I'm sure he has lots of experience though). Maybe this could actually be a really simple solution?
Having the same issue here guys. Just noticed it last night-I bought mine from Office Depot and I went and exchanged it right away. I opened my new one and it has the same issue. From what I am reading here it looks like it's a wide-spread issue and almost everyone has it.
I was wondering the same thing-how can I glue it to the back panel so it doesn't move. Mine has it above the speaker and a little bit on the other side where the volume keys are.
Any ideas on how to fix it?
Thanks.
BrianMigs said:
Is anybody willing to try heating up the screen a little bit with a hair dryer and then pressing the screen down until it dries/cures again?
I know when Anandtech.com described their teardown of the Prime, they used this method (hair-dryer/heat-gun) to get the screen off. He said he was able to put everything back together after he took it apart (I'm sure he has lots of experience though). Maybe this could actually be a really simple solution?
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There is abthred in the general section on disassembling the Prime and they say not to heat up the unit since the screen isn't glued in it is dual tape of some sort. I am having the same issue and already exchanged mine-have the issue on the new unit too. Not sure if I should try to exchange it again...no fix yet, that I am aware of at least
Sent from my LG-P999 using xda premium
Not sure who has this problem, but my phone tended to "creak" when pressed at certain points. I decided to figure out why this was happening. Turns out the battery itself has a little more motion than ideal and the phone was making the creak noise with the back cover off when i pushed on the battery.
My simple fix was to cut out a few pieces of paper the size of the battery and put them between the back cover and the battery.
This makes the phone feel much more solid. I'm sure tape would do the same thing. The trick is to find the right thickness between stopping the noise and still allowing the cover to fit on tightly.
mark9876 said:
Not sure who has this problem, but my phone tended to "creak" when pressed at certain points. I decided to figure out why this was happening. Turns out the battery itself has a little more motion than ideal and the phone was making the creak noise with the back cover off when i pushed on the battery.
My simple fix was to cut out a few pieces of paper the size of the battery and put them between the back cover and the battery.
This makes the phone feel much more solid. I'm sure tape would do the same thing. The trick is to find the right thickness between stopping the noise and still allowing the cover to fit on tightly.
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I haven't had the same issue, but on my first Dinc 4G, the back case immediately next to the volume rocker was slightly loose, and I could press on it and feel a similar creak to what you're talking about. I traded it in after a week because of a few other issues, and this new one doesn't have that same problem. I didn't do anything to try to remedy it, so I don't know the best solution.
theres now 4 inc4g ltes within my family lol.
the creek is only noticeable on two of them.
My solution to the creaky problem was to take the cover off and cover the little dimple thingies with electrical tape.
Works like a champ.
Sent from my ADR6410LVW using Tapatalk 2
I take a more simplistic approach for all the phones i purchase and issue here at work. Peel off 3 of the small postit notes, stick it on the battery, no creaks, groans or otherwise irritating sounds.
I thank God that our phones can be opened. My speaker stopped working today, so did some homework and watched a few videos on how to take the phone apart. I cleaned the speaker connectors and any other connector pads I could find inside the inner case plate (top and bottom speaker panel) and on the mother board and my speaker came back to life! I thought I would have to buy a new speaker panel. Saved some cash! I cleaned it with alcohol and canned air.
Update.
Speaker stopped working again. Did more investigating and some guys (in the NEXUS phone group) noticed that if you pressed on the back of the phone near/below the camera lens , the the speaker would work again. I tried this and found that if I took off the back cover and pressed directly left of the button area (UP/DOWN VOL-Home button), the speaker would come back on. So I removed the inner back cover and placed six small layers of electrical tape in that area to provide pressure to that area when the inner cover is reattached and screwed in. Well it's going on day two and the speaker works every time. Don't know if this is a great solution but I got my phone working again and avoided buying another 600-700 dollar phone again. Hope this helps somebody.
texasjmzmd said:
Speaker stopped working again. Did more investigating and some guys (in the NEXUS phone group) noticed that if you pressed on the back of the phone near/below the camera lens , the the speaker would work again. I tried this and found that if I took off the back cover and pressed directly left of the button area (UP/DOWN VOL-Home button), the speaker would come back on. So I removed the inner back cover and placed six small layers of electrical tape in that area to provide pressure to that area when the inner cover is reattached and screwed in. Well it's going on day two and the speaker works every time. Don't know if this is a great solution but I got my phone working again and avoided buying another 600-700 dollar phone again. Hope this helps somebody.
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hey,i have the same issue, but i don't understand where i have to put the electrical tape